Guidelines for the certification of thermal insulation products

Transcription

1 Revisin index Date f implementatin D 15/03/2017 Guidelines fr the certificatin f thermal insulatin prducts General Guidelines ASSOCIATION POUR LA CERTIFICATION DES MATERIAUX ISOLANTS 4, avenue du Recteur-Pincarré, Paris Cedex 16 Tel. 33.(0) Fax. 33.(0) ASSOCIATION DECLAREE (LOI DU 1ER JUILLET 1901) ORGANISME CERTIFICATEUR AGREE N 19 (LOI 7823 DU 10 JANVIER 1978) CSTB - LNE

2 Table f cntents TABLE OF CONTENTS... 2 STRUCTURE OF THE GUIDELINES GENERAL POINTS PREAMBLE PURPOSE AND FIELD OF APPLICATION TERMINOLOGY APPLICATION FOR A CERTIFICATE OBTAINING THE KEY-MARK AND/OR CE MARKING CERTIFIED CHARACTERISTICS BODIES ENGAGED IN THE CERTIFICATION PROCESS PROCEDURE TO OBTAIN THE ENTITLEMENT TO USE THE ACERMI CERTIFICATE MARKING PROCEDURES - REFERENCE TO THE ACERMI CERTIFICATE CHECKS PERFORMED BY THE MANUFACTURER CHECKS AND CONTROLS PERFORMED BY THE LEAD MEMBER DECISIONS CHECKS IN STORES OR ON WORKSITES UNAUTHORISED REFERENCE TO ACERMI CERTIFICATION BY A CERTIFICATE HOLDER MODIFICATIONS WHICH MAY HAVE CONSEQUENCES FOR THE ACERMI CERTIFICATE FUNDING EXAMINATION PROCEDURE IN VIEW OF ACCEPTANCE CONDITIONS FOR AWARD OF THE CERTIFICATE EXAMINATION OF THE FILE AUDIT OF THE PRODUCTION UNIT AND TAKING OF SAMPLES VERIFICATION TESTS FOR ADMISSION CONSULTATION OF THE CERTIFICATION COMMITTEE CONTROLS AND TESTS PERFORMED BY THE MANUFACTURER GENERAL POINTS ORGANISATION CONTROLS AND TESTS MEASURES TO BE TAKEN IN CASE OF NON-COMPLIANT PRODUCTS COMPLAINTS REGISTER PRINCIPLE FOLLOW-UP AUDIT VERIFICATION TESTS BY THE PILOT BODY PROCEDURE IN THE CASE OF TEMPORARY SUSPENSION PROCESS FOR FOLLOW-UP OF CERTIFIED PRODUCTS PRINCIPLE FOLLOW-UP AUDIT VERIFICATION TESTS BY THE PILOT BODY PROCEDURE IN THE CASE OF TEMPORARY SUSPENSION

3 Structure f the guidelines These certificatin guidelines cnsist f a cmmn cre called the General Guidelines, Technical Specificatins specifying the technical rules fr certificatin and Prduct Standards defining the prcedures fr applicatin f the rules fr each f the target prducts. The list f dcuments supplementing the General Guidelines is given in the diagram belw. Prduct Standards RP 01 - Factry-made mineral wl prducts RP 02 - Factry-made expanded plystyrene prducts RP 03 - Factry-made extruded plystyrene prducts RP 04 - Factry-made rigid plyurethane fam prducts RP 05 - Factry-made phenlic fam prducts RP 06 - Factry-made cellular glass prducts RP 07 - Factry-made wd wl prducts RP 08 - Factry-made expanded perlite prducts RP 09 - Factry-made expanded crk prducts RP 10 - Factry-made wd fibre prducts RP 11 - Factry-made plant r animal fibre based prducts Technical Specificatins CT A - Field f applicatin CT B - List f reference dcuments CT C - Prduct gruping rules CT D - Marking rules CT E - Cmpliance tests CT F ISOLE prfile CT G Lists f recgnised labratries CT 01 - Determinatin f thermal cnductivity CT 02 - Determinatin f thermal resistance CT 03 - Determinatin f the reactin t fire CT 04 - Determinatin f settling RP 12 - Reflective prducts RP 13 - Bulk mineral wl prducts RP 14 - Bulk cellulse wadding-based prducts RP 15 - Sprayed mineral wl and binder prducts TREMPLIN ACERMI CT 05 - Determinatin f the R CS d S CT 06 - Determinatin f the class f insulating underlayers beneath screed r flating slab and under tiles CT 07 - Determinatin f emissivity CT 08 - Prductin f test specimens fr bulk prducts CT 09 - Determinatin f the acustic absrptin fr catings applied by pneumatic spraying f mineral wls with binder 3

4 CT 10 - Determinatin f specific heat capacity 1 General pints 1.1 Preamble These guidelines describe: the field and cnditins f applicatin f ACERMI certificatin. the certified characteristics. the methds f assessment by the bdy certifying prduct cnfrmity. the nature and mde f cmmunicatin relating t the certified characteristics. These guidelines d nt apply t certificates f cnfrmity fr applicatin f CE marking. Prducts cvered by the by regulatin (EU) N.305/2011 (CPR) must at least satisfy the cnditins relating t CE marking accrding t appendix ZA f the applicable Eurpean standard r the cnditins stipulated in the CPR. Given the state f the art, all certified prducts must satisfy the minimum general prperties fr suitability fr use defined in the relevant prduct guideline. 1.2 Purpse and field f applicatin These guidelines specify the cnditins f applicatin f the General Regulatins fr ACERMI Certificatin t thermal insulatin prducts manufactured in the frm f slabs, panels, rlls r bulk, the list f which appears in Technical Specificatin A. Only prducts deemed fit fr use may be awarded an ACERMI certificate, whatever their nature may be. Fr prducts r cnstructin prcedures whse cmpsitin r use d nt stem frm traditinal knw-hw and practices, fitness fr use can be demnstrated by the existence and cmpliance f the prduct t: prfessinal rules, which must be validated by the ACERMI certificatin cmmittee; a valid Technical Assessment r a Technical Applicatin Dcument within the meaning f the decree f 21 March 2012; a favurable type A Technical Experimental Assessment (ATEx); a favurable Pass'innvatin. 1.3 Terminlgy Primary material: layer f insulating material, cmpnent f a prduct, manufactured frm a defined base material, accrding t a defined technlgy, and characterised by thermal cnductivity and specific inherent characteristics. 4

5 Prduct: prduct cntaining a defined primary material (r a cmbinatin f several primary materials), with r withut a defined thin cating (r tw thin catings), sld in thicknesses which may differ. 5

6 Reflective prduct: single r multi-layer prduct including: ne r mre reflective films (aluminium fil r plastic sheets cvered by metallisatin) f a thickness generally less than 100 micrns ne r mre layers f materials f different types: cellular plastic, bubble wrap, plant, synthetic, animal r mineral wl. Prduct variant: prduct which is differentiated frm the insulatin prduct, f which it cnstitutes a variant, due t the presence r type f thin catings which bestw n it specific characteristics tailred t different preferred uses. Prduct gruping: Several prducts can be gruped tgether fr the determinatin f a prperty in accrdance with standard NF EN chapter 4. The cnditins fr applicatin f this standard are described in Technical Specificatin C f these guidelines. Specific primary material: Primary material fr which the manufacturing specificatins are given, used specifically fr the prductin f bulk prducts. Declassified prducts: Prducts manufactured frm ne r mre primary materials resulting frm the declassificatin f manufactured prducts lcated in a defined density range. These factry-made prducts must be the subject f an ACERMI certificate. Hwever, ther certificatins may be taken int accunt n a case-by-case basis. The primary materials which may be used have been declassified due t: faulty packaging, dimensinal faults 1, squaring r flatness faults, surfacing faults (gluing, alignment, etc.), They may als be frm stcks f factry-made prducts, n cnditin that these were manufactured less than 3 mnths ag. In general, the inherent characteristics f the primary materials resulting frm a declassificatin prcedure must nt differ frm thse f factry-made prducts. This particularly cncerns the density, level f binder and fibre prductin. Prducts manufactured frm declassified prducts which d nt cmply with all the abvementined specificatins are excluded frm the scpe f these guidelines. The prcedures fr selectin and declassificatin implemented during the manufacturing prcess are checked by the ACERMI lead member during examinatin f the applicatin fr certificatin, and then during fllw-up. 1 Dimensinal faults include thickness faults (due t a change in thickness during manufacture r incrrect distributin f the wadding), length r width faults. 6

7 1.4 Applicatin fr a certificate Accrding t the cnditins defined in 6.1 f the General Regulatins, any manufacturer cnstantly prducing a thermal insulatin prduct either in France r abrad which meets the field f applicatin defined abve may apply fr a certificate. Insulatin prducts designated by a dedicated sales reference and linked t a knwn, cntrlled technical manufacturing specificatin may be the subject f a certificate. Any persn presenting a dssier in agreement with a manufacturer may als apply fr a certificate. The rules fr delivery f the Certificate are as fllws: In accrdance with article 1.3 f the General Regulatins, each prduct is designated by a separate sales reference and may give rise t a separate certificate. This Certificate cvers all prductins f the prduct, if they are manufactured by several separate units. If ne prduct is sld under different cmmercial names crrespnding t different distributin circuits, each brand may be the subject f a separate Certificate by request. Apart frm the characteristics gverned by natinal systems, all the infrmatin n the label f a prduct must cmply with the infrmatin given n the certificate (sales references, factries, declared characteristics, thickness range, etc.). If a stage f the manufacturing r prcessing prcedure is sub-cntracted t an industrialist ther than the certificate hlder, the applicant r certificate hlder is respnsible fr the cmpliance f the ACERMI certified prducts accrding t the prvisins in these guidelines. The identity f the sub-cntractr must be mentined in the initial technical file. 1.5 Obtaining the Key-mark and/r CE marking The Assciatin pur la certificatin des matériaux islants (ACERMI) is authrised by the CEN t deliver the Key-mark and is ntified fr CE marking. As such, the Assciatin may examine applicatins fr Key-mark and/r CE certificates fr the prducts in questin, tgether with that fr an ACERMI certificate. 1.6 Certified characteristics Thermal resistance R is always certified (see Technical Specificatin N.2) In the case f a prduct with CE marking, the key characteristics declared fr CE marking and which are the subject f the declaratin f Perfrmance f the prduct (DP) must be certified, based n values declared in accrdance with Regulatin (EU) N.305/2011 (CPR). 1 All certified characteristics are measured. They cannt be certified based n a default value. In the case f reflective prducts, emissivity is als certified. Optinal: the ISOLE prfile may be certified accrding t the cnditins in Technical Specificatin F f these guidelines. 7

8 service resistance R CS and the crrespnding defrmatins d Smin and d Smax and the mdulus f service elasticity may be certified accrding t Technical Specificatin N.5 f these guidelines. class SC1 r SC2, accrding t their crushing under lad accrding t standard NF P (NF DTU (2) ) with the letter a r b, the index 1 t 4 and any specific A (acustic underlayer against nise generated by impacts) and/r Ch (underlayer fr heated flrs) characteristics. N.B.: all tests (mechanical and acustic) must be perfrmed n the same prductin batch f the underlayer t be tested. Characteristic A can nly be certified if the results assciated with the characteristics identified during type testing (r by randm verificatin) cver the ranges f measurements in self-checks. Semi-rigidity may be certified accrding t the cnditins stipulated in standard NF DTU 20.1 P1-2 (Appendix C). Fr prducts ther than reflective prducts, emissivity may be certified fr all prducts which are the subject f a Technical Assessment r a Technical Applicatin Dcument specifying the emissivity f the prduct. The specific heat capacity may be certified accrding t the cnditins in Technical Specificatin N.10 f these guidelines. The certified characteristics and test methds are defined in the harmnised Eurpean standards, in the test methd standards cvered by these standards and if applicable in the Eurpean Assessment Dcuments. 1.7 Bdies engaged in the certificatin prcess Head ffice f the assciatin ACERMI 4 Avenue du Recteur Pincaré PARIS In accrdance with 5 f the General Regulatins, peratins are rganised by the Assciatin which delegates the missin t perfrm certificatin jintly t: LNE (Labratire Natinal de Métrlgie et d Essais) LNE 1 Rue Gastn Bissier PARIS Cedex 15 and the CSTB (Centre Scientifique et Technique du Bâtiment) CSTB 84 Avenue Jean Jaurès CHAMPS SUR MARNE MARNE LA VALLÉE Cedex 2 These bdies are referred t as lead members in the remainder f the text. La réactin au feu est certifiée lrsque le niveau 1 d attestatin de cnfrmité est requis, u lrsque la key-mark s applique (2) This standard stipulates in chapter 8.1 "Insulating underlayers in panels", that "any rigid insulating panel having a deflectin greater than 4 mm/m is rejected r cut up" and that "fr underlayers f class SC1, the largest dimensin f panel is limited t 1500 mm". 8

9 The Assciatin grants, suspends r withdraws certificates after cnsulting the Certificatin Cmmittee, the cmpsitin and attributins f which are defined in 5.2 and 5.3 f the General Regulatins Audits The Assciatin entrusts audits and peridical factry verificatins t auditrs wh are members f ne f the tw lead members and qualified accrding t their prcedures. All sub-cntracting utside LNE r CSTB is subject t the apprval f the Certificatin Cmmittee Tests The Assciatin entrusts the perfrmance f tests t the independent labratries named belw r t ther Eurpean labratries (see Technical Specificatin G): LNE "Energy, Envirnment and Cmbustin" centre CSTB "Envelpe,Insulatin and Flring", - and "Acustics and Lighting" directins. 1.8 Prcedure t btain the entitlement t use the ACERMI certificate Applicatins fr certificates are prcessed in accrdance with 6 f the General Regulatins fr ACERMI Certificatin. Befre submitting an applicatin, applicants must ensure they satisfy the acceptance examinatin cnditins and the specific rules cncerning their prduct r prducts and their prductin unit(s) when the applicatin is submitted and defined in the crrespnding standards and technical specificatins Submissin f the applicatin In accrdance with article 6 f the General Rules f the Certificate, applicatins fr Certificates are addressed t the designated lead member after the first cntact with the Assciatin. A separate applicatin shall be made fr each "prduct" in the sense f article 1.3 f the General Regulatins. If several applicatins are submitted at the same time, they shall be accmpanied by a summary listing the prducts presented fr certificatin, with ppsite each f these: the address f the factries cncerned, the characteristics fr which certificatin is requested the grupings planned accrding t the characteristics The applicatin is addressed by the applicant t the address f the lead member designated by Acermi. 9

10 1.8.2 Examinatin f the applicatin The examinatin prcedure described in detail in the fllwing chapter is launched by the lead member and includes amng ther things: examinatin f the dssier, an audit f the prductin unit and taking f samples, verificatin by testing f the characteristics and perfrmances annunced Award f the certificate After examinatin, the lead member presents an annymus summary f the verificatins perfrmed t the Certificatin Cmmittee. After cnsulting the Certificatin Cmmittee, the Assciatin decides: t award the certificate r pstpnes award with a request fr additinal examinatin f the applicatin r refuses the certificate. The rules gverning the decisin relating t the certified characteristics are defined in article 7.3 f the General Regulatins fr ACERMI Certificatin. If the applicatin r certificate hlder challenges a decisin cncerning them, they may ldge an appeal accrding t the cnditins described in 10 f the General Regulatins fr ACERMI Certificatin. 1.9 Marking prcedures - Reference t the ACERMI certificate Each package f certified prducts must carry the ACERMI lg accrding t the cnditins defined in Technical Specificatin D relating t the Certificate marking rules. Hlders f ACERMI certificates are required t cmmunicate all media referring t the ACERMI lg r certificate, upn request f the Assciatin r lead member Checks perfrmed by the manufacturer The measures described in the standard fr each family specify the minimum requirements with regard t the checks and tests which must be satisfied and the recrds f these checks and tests which must be kept permanently available at the factry fr cnsultatin by fficers in charge f audits fr a perid f ne year. The manufacturer must set up a prductin cntrl system in accrdance with paragraph 5 f standard NF EN ensuring cmpliance with the manufacturing specificatins and thus the certified characteristics. In accrdance with standard ISO/CEI 17065, manufacturers must keep an up-t-date register f cmplaints prcessing. 10

11 Checks and cntrls perfrmed by the lead member The lead member starts t mnitr prducts as sn as the ACERMI certificate is awarded This includes in particular auditing the prductin unit and testing the prducts in questin. Chapter 4 f these General Guidelines supplemented by the specific prvisins fr each family defines the cnditins fr this mnitring accrding t the number f factries manufacturing the certified prduct(s). Verificatin that the characteristics are maintained by the hlder is based n examinatin f the quality cntrl system, checks and tests perfrmed by the manufacturer and tests perfrmed by the lead member, the results f which are used accrding t the rules defined in chapter 3 f these General Guidelines. If any shrtcmings r deviatins are bserved fllwing the audits r tests, additinal audits r tests may be decided under the cnditins defined in 9 f the General Regulatins fr ACERMI Certificatin Decisins Cntrls and verificatins f the certified prducts may give rise t the fllwing decisins: renewal f the entitlement t use the certificate. This renewal may be accmpanied by bservatins r requests fr crrective actin. renewal f entitlement t use the certificate with ntice t cease any anmalies r shrtcmings bserved within a given perid, renewal f entitlement t use the certificate with an additinal audit r verificatin tests at the hlder's expense, suspensin f the entitlement t use the certificate, withdrawal f the certificate. 9 f the General Regulatins fr ACERMI certificatin specify the cnditins under which the abve sanctins are decided Checks in stres r n wrksites Checks may be made and samples taken by the assciatin under the cnditins stipulated in 8.22 f the General Regulatins fr ACERMI certificatin Unauthrised reference t ACERMI certificatin by a certificate hlder If the assciatin is infrmed f unauthrised reference t ACERMI certificatin, an interventin prcess is rapidly launched accrding t the fllwing steps: Verificatin f the infringement If the infringement f which the Assciatin is infrmed relates t the hlder f an ACERMI certificate, the lead member cncerned is infrmed f this and prceeds t check the truth f this infringement. The case is examined by the bdy presiding ver the Assciatin, in accrdance with 12 f the General Regulatins fr ACERMI certificatin. 11

12 Actin with regard t the cmpany respnsible fr the infringement If checking reveals that the infringement has indeed taken place, the lead member immediately sends the cmpany respnsible ntice t cease the deviatins bserved within a perid f 5 days and t infrm it f the actins undertaken within 8 days f receipt f the ntice. Checks are then made t ensure the deviatins have been crrected Ntificatin f the Certificatin Cmmittee If the lead member des nt receive a satisfactry respnse within the alltted time, r if after verificatin, it bserves that the deviatins have nt been crrected: it immediately infrms the members f the Certificatin Cmmittee f the bservatins made and the actin taken cncerning this case, and immediately sends the cmpany ntice t cease the deviatins bserved within a perid fixed by the lead member, infrming the cmpany that if n apprpriate crrective actin is taken within the alltted time, this may lead t the suspensin f entitlement t use the ACERMI certificate(s) after cnsultatin with the members f the Certificatin Cmmittee and prsecutin. If the deviatins are crrected, the lead member infrms the Certificatin Cmmittee Prpsal t suspend the entitlement t use the certificate If the infringements persist, the Assciatin r the lead member infrms the members f the Certificatin Cmmittee and prpses t suspend the hlder's entitlement t use the certificate(s). After apprval f the Certificatin Cmmittee, the Assciatin annunces suspensin f the hlder's entitlement. Restring entitlement t use the certificate is als subject t prir cnsultatin with the members f the Certificatin Cmmittee Mdificatins which may have cnsequences fr the ACERMI certificate The hlder must give the lead member prir written ntice f any mdificatin t the cnditins under which the entitlement t use the ACERMI certificate was btained. The hlder must prvide the necessary prf t allw the cnsequences f these changes fr the certificate t be judged Mdificatins cncerning the hlder The hlder f the ACERMI certificate is designated by the cmpany name. The cmpany appints a representative. This representative is the ACERMI cntact. The hlder must indicate any changes cncerning the cmpany name r the representative. In the case f a mdificatin t the cmpany name, this must be changed n the certificates. In the specific case f prducts marketed under a private label, independently f cmpliance with the measures established by the EU Regulatin 305/2011, a change in a certified characteristic n the certificate f ne f the tw hlders (the manufacturer r the distributr) is ntified t the ther hlder by ACERMI. The manufacturer infrms the Assciatin f the certificates f distributrs cncerned. 12

13 Mdificatins cncerning the prductin site The prductin site is defined in the technical file and n the certificate. The certificate is established fr the designated sites and these sites are the subject f peridical mnitring. The lead member must be infrmed f any mdificatin f the site, mvement f the site r additin f a site and it will then take the necessary measures t examine the dssier cncerning this new site. In the specific case f prducts marketed under a private label, the reference f the prductin site is mentined in the frm f a cde, in cnnectin with the technical file Mdificatin cncerning the prductin cntrl system The prductin cntrl system used at the prductin site is described in the technical file. The hlder must infrm the lead member in charge f the file as sn as pssible if any mdificatin t the prductin cntrl system causes changes t the characteristics f the prduct in relatin t the certified characteristics, in rder t allw the lead member t check the effect f these mdificatins n the prduct. The lead member studies the impact f these changes n the certified characteristics and decides if an additinal fllw-up audit is necessary with r withut sampling Mdificatin cncerning the manufacturing prcedure used t prduce a certified prduct The hlder must infrm the lead member in charge f the file as sn as pssible f any mdificatin t the manufacturing prcedure used t prduce the prduct (mdificatin f density, frmulatin, raw materials, etc.), whether r nt this causes changes t the characteristics f the prduct in relatin t the certified characteristics, in rder t allw the lead member t check the effect f these mdificatins n the prduct. The hlder must prvide the lead member with all f the prf (cmparative tests fr the declared characteristics, taking int accunt ageing, etc.) allwing the lead member t check that these mdificatins d nt cause any change in the declared characteristics. If this is nt the case, mdificatin f the certificate is cnsidered. The lead member studies the impact f these changes n the certified characteristics and decides if an additinal fllw-up audit is necessary with r withut sampling Funding The csts incurred fr management and verificatin fr the purpses f ACERMI certificatin are listed in the scale fixed annually by the Assciatin. 13

14 2 Examinatin prcedure in view f acceptance 2.1 Cnditins fr award f the certificate The ACERMI certificate is awarded n the basis f: an applicatin fr a certificate, examinatin f the technical file relating t this applicatin, including the manufacturer's cntrls and tests, the audit(s), samples and tests fr the purpse f delivery f the certificate, in applicatin f article 7 f the ACERMI General Regulatins. 2.2 Examinatin f the file The technical file, defined in the fllwing paragraphs and supplemented by the elements in the standards fr each prduct family, is examined t check that all the necessary elements are present. After cnsulting the technical file, the lead member defines the number f prductin batches and the quantity f prduct required fr examinatin f the file, in accrdance with the sampling rules stipulated in the prduct standards. The technical file is established fr each prduct and cntains at least the fllwing elements Descriptin f the prduct full cmmercial name; precise address f the prductin unit r units; prductin capacity and average mnthly prductin f each f these units fr the relevant prduct; insulatin family t which the prduct belngs (base material); frm in which the prduct is sld (slabs, panels, felt, wadding, etc.) and any details cncerning any treatment r catings standard dimensins: length, width, thickness, nminal apparent density, clur, presence f a surface cating and the nature f this cating, surface treatment, etc. packaging and methd f marking r labelling already used (include a label); draft f the label shwing the ACERMI lg; recmmended uses fr the prduct, any restrictins r pssible incmpatibilities (include the main sales dcuments and recmmendatins fr use distributed t custmers). 14

15 2.2.2 Descriptin f manufacturing and internal cntrls Descriptin f the manufacturing prcess used fr the prduct; Indicatin f the number f prductin lines installed in each prductin centre. If applicable, specify the differences which may exist between different lines r between different centres; Treatment applied at the end f the prductin line, if applicable (stabilisatin, surfacing, etc.); Cnditins and average strage time in the factry; Definitin f the cmpany's general quality rganisatin plan in place at central level and n each f the prductin sites; Descriptin f the internal cntrls made, indicating fr each cntrl, the nature f the parameter checked, the methds and frequency f the cntrl and the tlerance ranges, particularly with regard t the thicknesses fr the raw materials, fr the manufacturing itself, fr the finished prducts Infrmatin specific t the factries fr the purpse f rganising audits Fr each factry r prductin centre, state: the factry pening hurs; the usual wrking hurs if applicable accrding t the functins (prductin, quality, cntrls, etc.). the language(s) spken by the representatives f the applicant present during the audit any ther specific infrmatin t be taken int accunt fr the purpse f rganising audits (cnditins f access t the factry, etc.) General prf Summary f the perfrmances required Claimed thermal resistances and cnductivity (calculatin f fractile 90/90) and thicknesses including the crrespnding tlerances, Characteristics and perfrmance levels declared fr CE marking if applicable, Other characteristics t be certified and the levels requested, ISOLE prfile if applicable; Date f start f cntrls; Results f the manufacturer's internal cntrls and tests perfrmed n the finished prducts and in the case f cntrl by crrelatin, the internal cntrl perfrmed n the crrespnding prductin parameters: attach an extract f the cntrl registers (individual results and statistical evaluatins) crrespnding t the last three mnths f prductin; Declaratin fr CE marking purpses if applicable; 15

16 Results f tests already perfrmed n the prduct by independent accredited labratries cncerning the varius characteristics claimed: cmmunicatin f the test reprts and identificatin f the prduct subjected t the tests justifying that these have nt been changed since the date f the tests; Technical Assessment r Technical Applicatin Dcument, r justificatin f an applicatin currently under examinatin, if applicable. 2.3 Audit f the prductin unit and taking f samples Examinatin f the applicatin includes an audit f the factry where the prducts submitted fr admissin are manufactured. After examining the file, the lead member carries ut the audit f the prductin unit(s) including thse f sub-cntractrs if applicable. During this audit, the lead member checks that all the requirements described in chapter 3 are cmplied with and carries ut the fllwing peratins in particular Inspectin f the prductin means and inventry f the factry's cntrl measures The fficer in charge f the audit examines the prductin cnditins and prductin prcess. He/she carries ut the peratins listed belw Inspectin frm the raw materials thrugh t the finished prduct fr each prductin line the manufacturer's tests and cntrls, the supplier sheets, the manufacturing sheets, the cnditin f the measuring devices, their peratin and calibratin, the methds f use f these devices Examinatin f the cntrls and tests n the finished prduct Verificatin that the manufacturer's final cntrls and tests have been peratinal and functinal t a satisfactry level fr at least three mnths. Verificatin f the strage and marking cnditins. Examinatin f the cnditin f the labratry equipment (perating cnditin, calibratin, maintenance, etc.). Examinatin f the test methds and executin. Examinatin f the prcedures fr prcessing nn-cmpliant prducts. Cnsultatin f the cmplaints register fr the prductin cncerned by the applicatin Tests perfrmed in the factry and n samples The auditr has the requested tests perfrmed in the factry labratry, he/she sends the identified samples fr verificatin r fllw-up tests t the labratry appinted by the lead member tgether with the sample sheet established by the auditr. 16

17 2.3.3 Samples The auditr takes cpies f the recrds fr the prduct(s) currently subject t the applicatin fr certificatin cncerning the cntrls and tests perfrmed by the manufacturer n the finished prduct (individual results and statistical evaluatin) required fr the subsequent detailed examinatin f the perfrmances requested. The samples fr admissin testing are taken by the auditr in presence f the manufacturer's representative. The auditr takes the number f samples randmly either at the end f the prductin line r frm stck in the required quantities fr examinatin f the file. The methds used fr taking samples (number f manufacturing dates, range f thicknesses, etc.) are specified in the crrespnding prduct standards, accrding t the selected criteria fr assessment f cmpliance. The manufacturing dates f the samples are spread ver a sufficiently lng perid t cver several prductin batches. The minimum sample fr a manufacturing date is 5 m² fr prducts in slabs, panels and rlls and 3 bags fr bulk prducts. The number f samples taken fr a prduct r grup f prducts fr which a fractile 90/90 value is declared by the manufacturer depends n the number f lines in which the prduct r grup f prducts is manufactured: Frm 1 t 4 lines, 4 samples are taken cvering all f the factries Beynd 4 lines, the number f samples is at least equal t the number f lines. The auditr establishes a sheet f bservatins shwing any nn-cmpliances and a sample sheet signed by bth parties. A cpy f each f these is left n-site. The sample sheet cntains at least the fllwing elements: the name and address f the manufacturer; the descriptin f the prduct; the manner in which the prduct is identified; the marking f the prduct by the manufacturer; the size f the batch subject t the cntrl; the size f the sample; the place and date f sampling; any necessary infrmatin relating t the prduct used fr the test. The samples taken are marked by the auditr with a distinctive sign allwing them t be authenticated subsequently and sent under the prducer's respnsibility t the labratry in charge f perfrming the test. 17

18 2.3.4 Audit reprt An audit reprt taking int accunt the infrmatin cncerning the factry and the manufacturing prcedure, the evaluatin f the results f the factry tests, the results f examinatin f the extracts frm the cntrl registers, any nn-cmpliance sheets cmpleted by the applicant and the results f crss-checking carried ut at the factry, is drafted and sent with the auditr's cmments t the applicant Crrective actin Fllwing the cmments made by the fficer in charge f the audit and thse f the lead member, the applicant must undertake crrective actin in rder t cme int line with the ACERMI standards. If necessary an additinal audit may be required t check that the crrective actin has been implemented. 2.4 Verificatin tests fr admissin The lead member addresses the sample sheet and test prgramme t be cnducted n the prduct samples t the selected external labratry Nature f the tests Fr a given certificatin applicatin, the tests are perfrmed n the samples taken during the audit(s) in the factry(ies). The tests cver the characteristics required t satisfy the decisin criteria defined in the prduct standards. These standards specify the prcedures fr the measurements t be made: identificatin (thickness and density), thermal resistance and thermal cnductivity, ther characteristics (water absrptin, settling, reactin t fire, etc.) If ne prduct is manufactured in several factries, the lead member selects the surce f the samples n which the tests will be made Test Reprt The results f these tests are sent by the lead member t the applicant in the frm f a test reprt accmpanied by the results f the cmpliance tests Assessment f cmpliance Assessment f cmpliance during admissin f a prduct is defined in the certificate maintenance rules, specified in each prduct guideline. 2.5 Cnsultatin f the Certificatin Cmmittee During acceptance f a new prduct, the Certificatin Cmmittee is cnsulted accrding t the prcedures stipulated in article 7 f the ACERMI General Regulatins. 18

19 The fllwing table specifies and supplements the Certificatin Cmmittee cnsultatin prcedures fr the ther pssible cases. Examinatin by Crdinatin Cmmittee Examinatin by Certificatin Cmmittee New prducts: all the results are knwn befre examinatin by the Certificatin Cmmittee fr pinin fr pinin New prducts: nt all the results are knwn befre examinatin by the Certificatin Cmmittee After the Certificatin Cmmittee the case is nt re-examined by the Certificatin Cmmittee fr pinin fr pinin Extensin f a certified prduct t a new factry fr pinin fr pinin Imprvement f thermal cnductivity n a certified prduct fr infrmatin fr infrmatin Extensin f a certified prduct t a factry already audited by ACERMI fr infrmatin fr infrmatin Mdificatin r creatin f the ISOLE prfile n a prduct already certified fr infrmatin fr infrmatin Mdificatin r creatin f flr classificatin n a prduct already certified fr infrmatin fr infrmatin Extensin t a new prductin line fr a prduct already certified t a factry already audited by ACERMI fr infrmatin fr infrmatin Declassificatin f the thermal cnductivity n a certified prduct fr infrmatin fr infrmatin Fr infrmatin: the certificate has already been issued when the case is examined by the Crdinatin/Certificatin Cmmittee Fr pinin: the certificate has nt been issued befre examinatin by the cmmittees A file may nly be presented t the Certificatin Cmmittee n the fllwing cnditins: The initial audit has been cmpleted, the critical deviatins have been crrected and the slutins t the nn-critical deviatins have been validated At least half the thermal measurements have been perfrmed (ne test specimen per manufacturing date) 19

20

21 3 Cntrls and tests perfrmed by the manufacturer 3.1 General pints Cntrls, the purpse f which is t check quality and ensure prductin is unifrm, are cnducted n an nging basis under the respnsibility f the manufacturer. They include the technical peratins and all the measures necessary fr maintenance and regulatin f prduct cmpliance with the requirements f the apprpriate prduct standard. Prducts which nly differ with regard t issues f appearance which d nt affect the characteristics required in the prduct standard in questin may be assembled int grups f prducts. Prducts which nly differ with regard t certain characteristics may be gruped accrding t their shared characteristics. If ne f the prducts in the grup thus defined satisfies the requirements f the prduct standard, all the prducts in the grup are deemed t satisfy the requirements f the prduct standard in questin fr the characteristics cncerned. Characteristics which are nt part f a grup must be tested prduct by prduct. If ne f the prducts in a grup des nt satisfy the requirements f the prduct standard, the entire grup is deemed nt t satisfy the requirements f the prduct standard. These cntrls are cnducted accrding t the prcedures specified in 3.3 belw. Supprted by specific prf, the manufacturer may be authrised t have part f the tests fr which it is respnsible perfrmed by an external labratry. This labratry must be audited as part f the checks fr the ACERMI certificate. After pssible cnsultatin with the Certificatin Cmmittee, the certifying bdy may ask the manufacturer t increase the frequency f certain cntrls r authrise it t reduce this frequency, based n the results btained. In this chapter, where tw frequencies are given fr a cntrl fr a given prduct family and a given characteristic, the strictest frequency shall apply. Factry prductin cntrl must satisfy at least the requirements described in 5 f standard NF EN (Thermal insulatin Evaluatin f cnfrmity). 3.2 Organisatin General pints Factry prductin cntrl must be cnducted in accrdance with a system based n written dcuments included in a quality manual Respnsibility and authrity Respnsibility, authrity and the relatins between all the staff in charge f directing, perfrming r checking wrk affecting quality must be defined. This particularly applies t staff wh needs freedm f actin with regard t rganisatin, and authrity t: undertake actins t prevent the prductin f nn-cmpliant prducts; identify and recrd any prblem linked t prduct quality. 21

22 3.2.3 Management representative fr factry prductin cntrl The manufacturer must appint a representative in each prductin unit, wh must be knwledgeable and experienced in the manufacture f the prduct, t be respnsible fr cnducting and mnitring the factry prductin cntrl prcedures and ensuring that the requirements stipulated in this standard are cnstantly implemented Management review The factry prductin cntrl system must be reviewed at suitable intervals by the management t ensure it is valid and effective at all times. Recrds f this review must be kept Quality manual The dcumentatin and the manufacturer's prcedures must be adapted t the prductin and the prcess management used t manufacture the prduct. They must als supply the fllwing details in a quality manual: a) quality targets, the rganisatin structure, respnsibilities and authrity f the management with regard t prduct cmpliance; b) the prcedures specifying the raw materials and ther cmpnents and allwing them t be checked; c) prductin cntrl by the manufacturer and the ther techniques, prcedures and systematic actins t be used; d) the cntrls and tests which must be cnducted befre, during and after prductin, and the frequency at which these must be perfrmed (see 3.3) and any prcedures fr repeated tests; e) prduct handling, strage, packaging, marking and labelling prcedures; f) the measures relating t training f all the staff whse activities affect quality (see 3.2.8) Handling, strage, packaging and marking f prducts The manufacturer must, in accrdance with the quality manual: a) prvide handling prcedures t avid any damage; b) prvide suitable strage areas r strage rms f a type which will prevent any damage t the prduct; c) check the packaging, strage and marking prcedures Prduct traceability Individual prducts r batches f prducts must be identifiable and traceable accrding t their place f prductin Staff training The manufacturer must establish and maintain the prcedures required t identify training needs, and must prvide training fr all the staff whse activities affect quality. 22

23 The staff assigned t perfrm specific tasks must be qualified by suitable teaching, training and/r experience, as apprpriate. Training recrds must be kept up t date Management f sub-cntracting and third-party prcessing The applicant r certificate hlder shall establish and implement sub-cntracting and/r prcessing management prcedures cvering the entire prcess frm the input specificatins right thrugh t cntrl f the prduct r sub-cntracted service. If the prcess fr frming the primary material fr prductin f bulk prducts is perfrmed by a third party, these prcedures must include selectin and declassificatin cnditins leading t the primary materials fr the manufacture f bulk prducts. Sub-cntracting peratins must be clearly recrded at the manufacturer's and the subcntracting requestr. A specific cntract specifies in particular the specificatins applicable t sub-cntracting peratins, in accrdance with the measures f this standard. The quality recrds must allw traceability f the prducts and internal cntrls cnducted (in particular the batch N. and identificatin f the hlder requesting sub-cntacting, cntrls cnducted). If several certificate hlders use the same sub-cntractr, it must be pssible t prve that implementatin f the applicable quality prcedures ensures cmplete separatin f the prcessing prcedures fr each prduct. A prcessr which prepares ne r mre bulk prducts frm ne r mre primary materials frm different manufacturers must manage all the traceability prcedures and the crrespnding cntrls. 3.3 Cntrls and tests General pints All devices, equipment and staff must be available fr cnducting cntrls and tests. The manufacturer r its representative can cntract the services f a sub-cntractr having the means, equipment and staff t cnduct the cntrls and tests n behalf f the manufacturer. The manufacturer must be respnsible fr the cntrl, calibratin and maintenance f the testing measurement and cntrl equipment whether it is the manufacturer's prperty r is rented by the manufacturer r a sub-cntractr. The cntrls and tests must be cnducted by staff qualified fr such tasks by suitable training and/r experience. The equipment must be used in such a way that the measurement uncertainty des nt exceed the required measuring capacity. 23

24 3.3.2 Test equipment Tests, the purpse f which is t prve cmpliance f the finished prduct with the apprpriate prduct standard, must be perfrmed using equipment in accrdance with the test methds referred t in the prduct standard. The test equipment must be calibrated and/r cntrlled in reference t a device r test specimens cnnected t natinally r internatinally-recgnised reference test specimens (standards). In the absence f such reference test specimens, the basis used fr the internal cntrls and calibratin must be given. The prcedures fr calibratin and cntrl regarding certain test equipment are given fr prducts cming under harmnised Eurpean standards NF EN t 13171, in standard NF EN (Table 1 in 5.3.2). Fr test equipment which is nt listed in this table and fr prducts which d nt cme under these standards, the test equipment must be cntrlled and/r calibrated in accrdance with the manufacturer's written prcedures. Calibratin recrds must be kept fr a perid f 10 years. The manufacturer must ensure that the handling, cnservatin and strage f the test equipment d nt affect its accuracy r its suitability fr use. If prductin is intermittent, the manufacturer must ensure that all test equipment likely t have been affected by the interruptin is suitably cntrlled and/r calibrated prir t use. Calibratin f all test equipment must be renewed if any repairs are dne r if any faults likely t have affected calibratin ccur Cntrls and tests f raw materials, primary materials and ther cnstituents The manufacturer must ensure that the raw materials, primary materials and ther cnstituents cmply with its specific requirements. When defining the cntrls, the cntrls cnducted by the supplier and the written prf f cmpliance must be taken int cnsideratin. The manufacturer must ensure that incming raw materials and ther cnstituents are nly used and prcessed after having been checked t ensure they are cmpliant with the requirements. If materials frm elsewhere are used immediately fr prductin withut having been checked befrehand, they must be identified and recrded s as t ensure they can be recalled immediately in the event f nn-cmpliance. This check is left t the initiative f the manufacturer, wh must prve the existence and validity f the quality management system Cntrls and tests during manufacturing The manufacturer must check its prcedure and cnduct the cntrls and tests described in its quality manual. 24

25 3.3.5 Cntrl f finished prducts Direct testing The manufacturer must regularly test the finished prducts, in particular fr the certified characteristics. Fr prducts cming under harmnised Eurpean standards (NF EN t 13171), these tests must be perfrmed fr the characteristics in questin, in accrdance with the apprpriate prduct standard (appendix B). In the particular case where, fr a given characteristic, it can be prved, in particular accrding t the measures in pint f the 2012 versin f standard NF EN 13172, that prductin is frequently checked, the test frequency can be reduced t ne test per day, after agreement frm the ACERMI lead member. Fr all prducts: A test is defined as being the measurement(s) cnducted n a sample f the prduct cnstituted f ne r mre test specimens as specified in the apprpriate test r prduct standard. The samples must be taken regularly at each prductin unit (line) accrding t the manufacturer's test plan. The minimum test frequency relating t the characteristics in questin, under cnditins f cntinuus prductin are specified in the standard fr the relevant prduct. Fr the characteristics which are autmatically recrded during the manufacturing prcedure with a higher frequency than that specified in this appendix, the test frequency may be reduced. The frequency and minimum cntent f the cntrl are specified accrding t the family t which the prduct belngs in the relevant standard, it being understd that ther cntrls may be necessary depending n the prvisins f the manufacturer's quality rganisatin plan Indirect testing Indirect testing is a means by which a given characteristic may be estimated based n tests cnducted fr ne r mre ther characteristics with which a crrelatin has been established. Indirect testing may als be used t reduce the frequency f direct testing. The crrelatin must be established by suitable statistical methds, e.g. by regressive analysis based n adequate preliminary tests cnducted fr each prductin unit (line). This relatinship must have been checked at defined intervals and after any changes r mdificatins likely t affect the crrelatin. Fr each indirect test prcedure used n a prductin site, the sampling plan and the cmpliance criteria fr the indirect characteristic must be specified, taking int accunt the existing crrelatin between the crrespnding characteristics. The use f indirect tests must lead t at least the same level f cnfidence cncerning the target characteristic as that resulting frm the use f a direct test and is subject t the agreement f the ACERMI supervisr. 25

26 3.3.6 Recrding f tests and the cntrl register The results f tests and cntrls perfrmed n the finished prducts must be recrded in ne f the manufacturer's registers. The register, having numbered r electrnic sheets, must cntain the prduct identificatin, the date and time f manufacture and fr each characteristic, the test methds, the test results, the level required, the results f the cntrl and the name f the persn wh carried ut the cntrl. If the prducts d nt satisfy the requirements, a nte must be made in the register indicating the measures taken t crrect this. The register must be kept permanently available at the factry fr cnsultatin by the fficer in charge f verificatin fr a perid f ne year, then kept by the manufacturer fr at least 10 years. The reprts giving the results f cntrls perfrmed in a labratry exterir t the factry, if applicable, must be gruped in a file in the same place as the register. A crss-reference in the registers must allw the crrespnding reprt t be cnsulted. 3.4 Measures t be taken in case f nn-cmpliant prducts If the result f a test r cntrl f a prduct is nt satisfactry, the manufacturer is required t take the necessary measures immediately t rectify the shrtcmings. Prducts which d nt cmply with the requirements f the prduct standard r guidelines must be marked as such. When the shrt-cmings have been identified and crrected, the test r cntrl in questin must be repeated withut delay as described in the quality manual t shw that the faults have been eliminated. In the event that the prducts are delivered befre the result f the cntrl is knwn, ntice must be rapidly sent t the custmer t prevent any adverse cnsequences and a recrd f this ntice must be kept. 3.5 Cmplaints register In accrdance with standard ISO/CEI which gverns accreditatin f certificatin bdies, manufacturers must: a) keep a recrd f all cmplaints brught t their knwledge regarding the cmpliance f a prduct with the requirements f the relevant standard and make all the files in questin available t the certifying bdy, upn request, b) take apprpriate measures fllwing such cmplaints r cncerning any defect bserved in a prduct which may have an effect n its cmpliance with the certificatin requirements, c) dcument the measures which have been taken. d) These recrds shall be verified at least nce a year by the fficer in charge f the audits. Prcess fr fllw-up f certified prducts 26