palottery.com Tom Wolf, Governor

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1 Tom Wolf, Governor palottery.com Pennsylvania Lottery retailers can earn new revenues by referring customers to play ilottery, a new category of online, interactive games sold and played through our website and mobile app. By joining the ilottery Retailer Affiliate Program, you will earn a profit share of 10 or 20 percent for two years from each player you refer to sign up for ilottery. All revenues earned deposit directly in the account you designate. Once signed up, you can begin to refer your customers to sign up for ilottery through in-store or digital marketing efforts and start earning additional revenue right away. Players can only register once, so do not miss the opportunity to receive credit for referring ilottery players. Watch the Retailer Portal for details. 1

2 From the Executive Director With the arrival of Keno and the planned launch of Xpress Sports monitor games this summer, this is an exciting time to be a Pennsylvania Lottery retailer. We re proud to be able to offer these new games to our valued retail partners and loyal players. As we continue our efforts to increase sales to benefit older Pennsylvanians, i invite retailers to join our ilottery Retailer Affiliate Program outlined on the cover. ilottery is designed to provide a new type of play experience and increase consumer interest in lottery games. Based on data from other states, ilottery will help to grow sales of traditional lottery games sold in stores. Please join the affiliate program right away to share in the profits from players you refer. it s an opportunity that you won t want to miss. One of the best parts of my job is congratulating jackpot winners and the stores that sell those big winning tickets. i had the pleasure of visiting the Speedway in manheim, Lancaster County just days after a ticket sold at that store won Pennsylvania Lottery s largest prize: a $456.7 million Powerball jackpot from the march 17 drawing. i want to thank Speedway and its staff for hosting our media event and thank each of our retailers for your continued partnership. Best in Selling, Drew Svitko The Fast Play category of games has already awarded over $100 MILLION in prizes to nearly 12 million winners across Pennsylvania! Players really love Fast Play games, and particularly those games that offer progressive top prizes. Congratulations to the stores that have sold large progressive top prizes in recent months: $112, (Break the Bank): Smokin Joe s, 706 Centre St., Ashland $117, (Triple Win): Kuhn s Market, 745 W. ingomar Road, ingomar $166,427 (Triple Win): Super Mart, 2001 W. Trindle Road, Carlisle $113,380 (Triple Win): Citgo Mountville Mart, 302 Highland Drive, mountville $258,449 (Triple Win): Turkey Hill Minit Market, 2339 Oregon Pike, Lancaster $110, (Triple Win): Sunoco APlus, 3670 Richmond St., Philadelphia $122,731 (Ca$h in): Beer-N-Burger Take Out Stop, 201 W. market St., Pottsville $120, (Triple Win): Park Towne Beverage, 310 N. Lewis Road, Royersford $136,275 (Triple Win): Junior s Convenience Store, 303 George St., Throop $117, (Triple Win): Acme Market, 7901 Lansdowne Ave., Upper Darby $111, (Lucky You): Sheetz, 678 Frankstown Road, Altoona When selling Fast Play from the WAVE, remember not to spoil the fun. Hand the Fast Play ticket directly from the printer to the player and let players discover on their own if they have won. 2

3 Speedway Division manager, Jeff Foster, is presented a ceremonial Big Winner Bonus check from Drew Svitko, Lottery Executive Director. Congratulations to Speedway on Lancaster Road in manheim, Lancaster County, for selling a $456.7 million Powerball jackpot-winning ticket from the St. Patrick s Day drawing! in addition to being the largest prize in state history, it was Pennsylvania s 18th Powerball jackpot win. Lottery Executive Director Drew Svitko hosted a march 19 media event at the store, where he congratulated store employees and presented a ceremonial Big Winner Bonus check to Speedway Division manager Jeff Foster. Speedway earned a $100,000 selling bonus! Ask your DSR about ways in which your store can celebrate selling a big winning ticket. Congratulations, Speedway! 3

4 New Scratch-Off Games! On Sale: April 17, 2018 my First million ($20) 1336 Win it All ($5) 1337 Cash Adventure ($3) 1338 Double match ($2) 1339 Wild 8s ($1) 1340 On Sale: May 15, 2018 $3,000,000 Pennsylvania Club ($30) 1341 $300,000 Nest Egg ($10) 1342 Funky 5s ($5) 1343 $50 Cash Blast ($2) 1344 money mania ($1) 1345 On Sale: June 19, 2018 million Dollar Winner ($20) 1346 Right On The money ($5) 1347 Ca$htastic Crossword ($5) 1348 Twisted ($3) 1349 it Takes 2 ($2) 1350 Lucky Win ($1)

5 Game Closing Dates All closed Scratch-Off games should be removed from display by the end-of-sale date. They should be settled, and procedures for returning partial packs should be executed. Returns may be held for pick up by your lottery representative during the next regularly scheduled visit. Game Name Price Sales End Validation Ends 1280 Quick Cash $1 2/16/2018 2/16/ millionaire $20 3/2/2018 3/2/ All The money millionaire Edition $20 3/6/2018 3/6/ match 3 Tripler $3 3/6/2018 3/6/ Treasures Of The Pyramid $3 3/6/2018 3/6/ Bank On it $10 3/6/2018 3/6/ X $1 3/6/2018 3/6/ $100 OR $1,000 $10 3/6/2018 3/6/ Pay me $5 3/6/2018 3/6/ money multiplier $2 3/6/2018 3/6/ mummy money $2 3/6/2018 3/6/ $100,000 Club $5 4/13/2018 4/13/ money To Burn $5 4/24/2018 4/24/ Emerald 8s $1 4/24/2018 4/24/ Cash Splash $1 4/24/2018 4/24/ $1 4/24/2018 4/24/ Crazy Wild Ca$h $2 4/24/2018 4/24/ Hot Ticket $1 4/24/2018 4/24/ merry millions $20 4/24/2018 4/24/ Holiday Gifts $10 4/24/2018 4/24/ $100,000 Wish List $5 4/24/2018 4/24/ Twelve Elves $3 4/24/2018 4/24/ Candy Cane Cash $2 4/24/2018 4/24/ Snow me The money $1 4/24/2018 4/24/ Buck$ $2 4/25/2018 4/25/2019 Game Closing Dates Game Name Price Sales End Validation Ends 5001 Hot Numbers $5 2/20/ year from purchase 5003 Piggy Bank Bucks $1 2/20/ year from purchase 5010 Gold Fish $2 2/20/ year from purchase 5016 Holiday $100s $5 2/20/ year from purchase 5017 Stocking Stuffer Doubler $1 2/20/ year from purchase 5

6 This edition of Tips for Success comes courtesy of Lottery District Sales Representatives Lisa Varalli, who has more than 13 years of experience working out of the Area 1/Philadelphia office, and Kathleen Moore, who has worked out of the Area 5/Pittsburgh office for nine years. Ask for the sale is one of the most important Best Practices for retailers. What special things do you do with your retailers to achieve this best practice? Varalli: i stress that if you do not ask, they won t play. i try to provide examples to the retailer on how they could ask for the sale. Things such as informing a player of a jackpot amount and asking how many tickets they would like, or letting them know a new game is now on sale that offers a second-chance drawing. Moore: i always explain that sales do increase when asking for the sale and go over this point with them on a continuing basis. Why is it even more important to ask for the sale when jackpots are high? Moore: During high jackpots, asking for the sale is a great way to engage customers who may not be paying attention to the jackpot signs or other in-store advertising. Varalli: After telling players about the jackpot, ask how many tickets they would like to buy! Also, take the opportunity to cross-sell with other lottery games such as Scratch-Offs and Fast Play. i remind all retailers to post jackpot signs on their main doors. DSR Lisa Varalli What are your other favorite Best Practices to discuss with retailers? Varalli: Pay prizes! it not only makes customers happy and keeps them coming back, but it enables them to spend more on products in your store. Moore: On top of paying prizes and keeping games displayed, i emphasize the importance of good customer service. i always urge my retailers to smile and be friendly so players have a good experience and will want to come back. How can retailers be better prepared for your next store visit? Moore: By having your tickets ready and creating a list of questions or concerns, we can make the most of our visit. We ll then have enough time to go over strategies to grow sales. DSR Kathleen Moore Varalli: i ask my retailers to designate a small area where they can place returned tickets, requests for supplies, and notes with questions. That way, i will still be able to help in the event that the store s main contact is not free when i stop in. i do not want my retailers to miss an opportunity to help them succeed. Thank you, Lisa and Kathleen, for sharing your tips for success. 6

7 FOR RETAILER INFORMATION ONLY DO NOT POST OR DISTRIBUTE Quick Reference Guide Introduc on to Keno Base Cost: $1, $2, $3, $4, $5, $10 or $20 per drawing Drawings: Every 4 Minutes (approximately 298 drawings per day) Sales Cuto : 2 seconds before the drawing Drawings Begin: 5:49 AM Drawings End: 1:37 AM Keno is drawn at random from among the numbers 1 to 80. Players try to match up to 10 numbers (known as SPOTS) per draw. The more SPOTS players match, the more they can win (see Prize Levels). Players must use a playslip to choose numbers for each of their desired SPOTS or select Quick Pick to allow the computer to choose them at random. Adding the Keno Mul plier op on will mul ply the prize for a winning play depending on the Mul plier drawn (2X, 3X, 4X, 5X or 10X). For example, if a Keno play wins $10, the Keno Mul plier op on was chosen at purchase, and the Mul plier drawn was 3X, the player s prize would be $30. Adding Keno Mul plier triples the total play cost ($1 base play + $2 Mul plier = $3 cket). Sample Ticket Players can also choose to play the same numbers for 1, 2, 3, 4, 5, 10 or 20 consecu ve draws. The maximum play cost per playslip is $1,200. Prizes up to and including $2,500 can be validated and paid at any PA Lo ery retailer. Players with winning ckets over $600 must le a claim form. For prizes over $2,500, a standard claim form must be completed and submi ed to Lo ery for payment. Winning ckets may be redeemed up to one year following the drawing date for which they were purchased. Keno ckets cannot be canceled! Selling Keno on the Wave Sample Playslip 1. Choose how many SPOTS (numbers) per draw. 2. Select cost per game. 3. Select how many consecu ve drawings to play. 4. Select your numbers or Quick Pick. 1. From the Games menu, insert a playslip. 5. Select Yes if you want to play the Mul plier op on. 2. The terminal will print the cket. Note: Keno ckets can be produced using the REPLAY feature. V This Quick Reference Guide is provided as general guidance to retailers. It does not take the place of the o cial rules or how-to-play instruc ons found at palo ery.com. 7

8 37 PRIZE CATEGORIES: 10 SPOT GAME 9 SPOT GAME MATCH PRIZE MATCH PRIZE 10 $100,000 9 $30,000 9 $5,000 8 $3,000 8 $500 7 $130 7 $50 6 $25 6 $15 5 $5 5 $2 0 $2 0 $4 5 SPOT GAME 4 SPOT GAME MATCH PRIZE MATCH PRIZE 5 $450 4 $100 4 $15 3 $3 3 $2 2 $1 FOR RETAILER INFORMATION ONLY DO NOT POST OR DISTRIBUTE Keno Prize Levels BASED ON $1 TICKET 8 SPOT GAME 7 SPOT GAME 6 SPOT GAME MATCH PRIZE MATCH PRIZE MATCH PRIZE 8 $10,000 7 $5,000 6 $1,200 7 $500 6 $100 5 $50 6 $70 5 $20 4 $7 5 $10 4 $2 3 $1 4 $2 3 $1 1 SPOT GAME 3 SPOT GAME 2 SPOT GAME MATCH PRIZE MATCH PRIZE MATCH PRIZE 1 $ $25 2 $10 2 $2 See palo ery.com for complete Prize details. At retailer loca ons equipped with Keno TV monitors, players may watch animated Keno drawings in real me to see if they have won. Three monitor size classes: 32 (28.8 x lbs.) 43 (38.1 x lbs.) 55 (48.8 x lbs.) Keno on PlayCentral Terminals Selling Keno Games on PlayCentral-Type Terminals (Cash): 1. Touch the [Keno/Xpress Sports] icon for instruc ons. 2. Insert cash, voucher or winning cket. 3. Insert the Keno playslip. Selling Keno Games on PlayCentral-Type Terminals (Cart): 1. Insert the Keno playslip. 2. Touch the [Cart] icon. 3. Insert cash to [BUY NOW] or 4. Touch [USE DEBIT], [GIFT CARD], [EMPTY CART] OR [PLAY MORE GAMES]. 5. Follow instruc onal anima on (where to swipe/insert card on pin pad). Checking/Valida ng Tickets on PlayCentral-Type Terminals: 1. Insert the Keno cket into the document scanner or use the Bar Code Reader (BCR) to scan one of the large barcodes at the bo om of the cket. 2. If the cket prize is $ or under, you will have the op on to redeem the cket and credit your balance. 3. If the cket prize is $ or over, a See Clerk message appears. NOTE: Keno games are subject to a liability cap. Prize divisions will be pro-rated if liability capping on a draw is required. The mul plier is NOT impacted by the liability cap. See Keno Liability Capping Requirements on the PA Lo ery s website for more details. This Quick Reference Guide is provided as general guidance to retailers. It does not take the place of the o cial rules or how-to-play instruc ons found at palo ery.com. Pennsylvania Lottery Sales maker is published quarterly. Gary miller, Editor. Staci Coombs, Contributing Editor. While all efforts are made to ensure the accuracy of the content, official rules, policies or regulations shall prevail in the event of a discrepancy. Content may not be republished without prior approval of the Pennsylvania Lottery, 1200 Fulling mill Road, middletown, PA Date of publication: Apr. 18,