24-Day Challenge Follow-Up Guide Page 1

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1 24-Day Challenge Follow-Up Guide Note: Listen to what they say. Mostly, people want to know you are there to support them and truly care about their success. Also, correct anything where they are off track. If you don t know an answer, say that is a great question, I am not sure of the answer, but I will find out and call you back. Your fortune is in the follow-up The better we take care of our customers, the better results they will get When they get great results, they will use AdvoCare as part of their daily lives for years to come - they will introduce you to many others and may even start to build a successful AdvoCare Business Days to follow up are 1, 5, 10, 11, 14, 18, 24 When your new customer gets started, add them to our Friedrich team customer list at You can also send your new customer a personal (if you use this, make sure you attach the attachments) - here is an example: Hi, Congratulations Your order is on the way. Estimated delivery is. Commitment is everything Your commitment partnered with AdvoCare, and our carefully designed meal plans will give you maximum results that last a lifetime. You are never in this alone; myself and other highly qualified AdvoCare nutrition coaches are here to help you as much as you reach out for. You can call or anytime with questions. Let s talk when your order arrives. DAY 1: In the meantime, organization and preparation is key to your success and will save you tons of money and time in the end. I have attached the program packet with a detailed meal plan and info that you will need for the 24-Day Challenge. Look it over and give me a call if you have any questions. Do your grocery shopping and prep work so you are ready to start when your products arrive Please keep the following information so you can log onto your AdvoCare website and explore on your own. I can show you how to order on your own. Username: Password: If you haven t already, go to click on 24-Day Challenge link and watch the videos on the 10-Day Cleanse, Max Phase and then the 24-Day Challenge. It will be informative and get you thinking about your new adventure in health and weight loss., I am really excited for you We are here to help you on your new path, use us Sincerely, (xxx) xxx-xxxx Hi,. I am calling to check in on you. Did you get started today? NO: Encourage them to get started soon. No day is going to be perfect. It fits right into a busy life. YES: Great Take me through what you did this morning so I can make sure you are on track. IT SHOULD LOOK LIKE THIS: 1. Spark, (3) Catalyst and Fiber Drink within 20 minutes of rising (must drink it right away or it will thicken OJ is ok to mix with it). 2. A Meal Replacement Shake within 1 hour of rising (No fork mixing Either a shaker cup or blend with ice & water for desired consistency no milk, fruit juice or fruit it is the correct protein/carb ratio already). 3. Fruits and Vegetables the rest of Day 1 (No limit Do not worry about portion chart until Days 2-10). 4. Spark midday for an energy boost (optional). 5. One gallon of water with fresh squeezed lemon in it, and as much decaf tea as you would like. 24-Day Challenge Follow-Up Guide Page 1

2 If you grab pen and paper, I have some tips and reminders for you to write down: Remember, tomorrow you will start protein with each meal. You will also add a serving of fat to (2) meals, a carb serving to (1) meal and a fruit or vegetable serving to each meal. Keeping fruit to the meals in the first half of the day will help you to maximize weight loss. If you want to add extra veggies, you may, as long as they are green. Do not eat less than suggested, even if you are full No workout today you may workout as much as you would like after Day 1. Follow the plan, and make sure you ve prepared ahead. Weigh your ounces, not just eyeballing your portions Spark is for mental focus & energy and is replacing coffee, soda or energy drinks you are not required to take it at the time listed. If you want to have more than one, or have your Spark at a different time of day that is fine. If you workout first thing in the morning (within 45 minutes of rising), you can have just a Spark with (3) Catalyst and start your normal regimen immediately after your workout. If you don t prepare, you are preparing to fail. Preparing will help you to save money, be consistent and create new habits Lastly, it is very important to get your starting weight today, a picture - front, side and back in shorts (and a sports bra for women) - and measurements. You will be losing body fat and protecting lean muscle, so the inches will be the most dramatic, as the scale drops. You will want to know your true progress. Do not weigh each day Your weight can fluctuate due to water, sodium and foods. Weigh days are 5, 11, 14 and 25. Please call us if: 1. You are not having bowel movements at least once per day. 2. You have any questions, anything is unclear or you just want some support and to chat about your goals. 3. We will call you on Day 5, but you are welcome to call as much as needed. Have a great day DAY 5: Hi,. I m calling to see how you are doing on your cleanse? Are you feeling great energy? Are your clothes fitting looser already? Simply listen, and be excited for their good results, or encouraging if they feel frustration. Use the guide below to answer most concerns/questions that someone may have. REORDER TIME - If they only purchased the 10-Day Cleanse, now is the time to ask them to make the commitment to move on to Step 2 phase: I m so glad you are getting great results so far and feeling great... The Cleanse is preparing your body to absorb the good nutrition you are feeding it. Are you ready to make the commitment to complete the 24- Day Challenge? YES:Great There are 2 ways you can purchase your products as we discussed when you got started. now for $79 because when you do, you will get at least 20% on all orders with never any required orders and you will get $50 in energy products as well. If you are spending more than $150 for the entire year, it pays for itself. Step 2 is $160 by itself. What would you like to do? If they want to get wholesale, retail or have an account already, make sure YOU get everything you need to place the order for them on the call Do not send them to do it. Get preferred flavors too NO:Remember, this is a lifestyle change, not just a quick fix or a diet. We will work with whatever budget or concern that you have - because our goal is to help you become healthier long term and we know that takes much more than a 10-Day Cleanse. What is it that you are concerned about? NO, because of Money: AdvoCare is not expensive on a per day basis - it just seems that way due to paying in a chunk of days. A Meal Replacement Shake, with no discount, is only $2.85 for a whole meal. A Spark could be as low as.74 cents You have a budget for food which is understandable; if you really want this, we will make it work and will not let money stop you from feeling and looking your best Also, AdvoCare has a 40% discount that we can get you to - they pay referral fees that many times will get your products paid for. How about I have a product specialist to call you to modify your program What do you think? 24-Day Challenge Follow-Up Guide Page 2

3 NO, because of Results: You are only half way through and are doing fantastic. If you change your mind and I think you will, we need 5 shipping days to get your products here in time to start day 11. You are filling your body with the highest level of nutrition and good things are happening in your body right now. How about you sleep on it and I will call you tomorrow? DAY 10: Hi,. This is the last day on your Cleanse How are you feeling? Are you prepared to start Step 2 Max Phase or Lean-in-13 tomorrow? The major changes to remind you of are that the green Herbal Cleanse box is complete and you will start the MNS Max 3 (or E or C) tomorrow along with the ThermoPlus (if chosen as an add-on). Follow the daily schedule in your Step 2 document and you will easily know exactly when to take things. If you grab a pen and paper again, I have some more tips and reminders for you to write down: Help them choose whether they do the Max Phase or the Lean-in-13 version of Step 2. If you decide on the Lean-in-13, there will be no more fruits except for every forth day on your refuel day. Make sure you are starting your day when you wake up and that you eat your breakfast within an hour of waking up. If you forget the before lunch packet you can take it before meal 4 or 5 but it will be most effective before meal 3. If you forget to take the Catalyst you can take it anytime you have an empty stomach or immediately prior to any physical activity. If you are hungry in between meals you can take an extra (3) Catalyst, drink an extra Spark, munch on green vegetables, drink tea (green or oolong is best for weight loss), down a full glass of water or chew sugar free gum. Anything that is a weakness for you - get it out of your home now If you have any other feeling besides great energy when you start the MNS then give us a call so we can tweak your program, ok? Any other questions you may have? Send your customer this after your conversation on Day 10: Hi,. As your Cleanse and prep phase comes to an end, I want to offer you the 4 C s Commitment Your commitment to your own personal goals and success is what will drive you. It is said that achievement of your goal is assured the moment you have truly committed. Consistency You are learning new habits, which take about 21 days to create. Being consistent with your AdvoCare regimen and your foods is very important for long term success and developing lasting habits. Control AdvoCare s products, along with your discipline = ultimate control As you have noticed, the Cleanse helps greatly to reduce cravings for fats and carbs - like breads and sugars Continuing forward, your MNS system and Meal Replacement Shakes will continue to give you control in your food choices throughout the day Confidence AdvoCare programs are designed to be easy to follow, so that you can focus on results We believe in the saying, give a man a fish, feed him for a day; but teach him how to fish and you feed him for a lifetime. You get education with each program so you can be confident about the foods you choose, when to eat and how much. I am so excited for you as you begin to experience the power of AdvoCare in your life. Sincerely, (xxx) xxx-xxxx QUESTIONS YOU MAY BE ASKED AND ANSWERS YOU CAN GIVE: I M BLOATED AND/OR NOT HAVING DAILY BOWEL MOVEMENTS ASK THE FOLLOWING QUESTIONS: How much water are you drinking? Shouldbe1gallon.Askhowtheyknowtheyare really gettinginagallon.aretheymeasuring?iftheyaresaying welli amdrinkingaton>ithinkiam,thatisnotgoodenough.waterisneededtoflushtheelevatedleveloftoxinsfromthe blood. How much fruits and veggies are you eating? 24-Day Challenge Follow-Up Guide Page 3

4 Iftheyareconstipated,theyshouldincreasethefruitservings. Have you missed any supplements like your Meal Replacement Shake or Herbal Cleanse Tablets at night? Don tmissifyoumiss,takeitwhenyouremember. Were you regular before you started the Cleanse? Ifnot,thenwerecommendadditionalProbioticUltra. Are you eating any additional things - like bread, sugar, pasta, crackers, sauces, saturated fats, processed food or eating out? Itisimportantforyoutoknowthatthebodyisalwayscreatingwasteandprocessingthatwastethroughthesmalland largeintestines.whenyoucleanse,youarepushing extrawaste thoughtheintestinesandwasteisalsobeingremoved fromthewallsoftheintestines.itisyourjobtogetitoutandifyoudonotdrinkenoughwateroreatcleancleansingfoods, thentheprocesswillbeslowedandyouwillgetbloated.bloatingdoesnotmeanthecleanseisnotworking>itmeansyou arenotworkingitcorrectly. I M NOT LOSING WEIGHT ASK THE FOLLOWING QUESTIONS: Tell me the times that you are eating? Bloodsugarlevelsplayavitalroleinyourweightloss.Ifyouaregoinglongerthan3hourswithouteatingoreatingagainin less2hoursatanypointduringtheday,youwillbeaffectingyourprogress. Are you weighing your portions and eating all it says to eat? Manypeopleeattoomuchornotenough,andweareteachingyoutherightamounttoeatforyourweighttoloseweight andstrengthenmetabolism.evenifyouarenothungry,oryoufeelfull,youneedtoeatitall.inacoupleweeksyouwill starttofeelhungryonthesameamountifyouarefeeling really hungry,youarenoteatingenough. Are you taking all of your supplements? YourAdvoCareregimenisfillinginthegapssoyoureceiveoptimalnutrition.Yourbodyisableto absorb nutritionata higher level because of active ingredients in the right amounts Everything in your body happens faster and more efficiently.therearealsoplantextractsandbotanicalsintheproductsthatyou cannot getfromfood.thesebotanicals help you to retrain hormones and enzymes in your body to burn fat instead of store it AND help you to control your cravingsandfoodchoices.havingcontrolisveryimportantandifyouaremalnourishedorstarvingorhavecravings,you arenotincontrol.takeyourproductsconsistentlyeachandeveryday Are you eating extra? Don teatlessthan2hoursafteryourmeal.ifyouarehungry,firstmakesureyouateenoughatthelastmeal,andifyou did,thenyoucaneatmoregreenleafyvegetables.drinkaspark ithasamildappetitesuppressant.drinkalargeglassof water>sometimeshungerismistakenfordehydration.drinktea.chewsugarfreegum. Are you exercising? Apoundoffatconsistsof3500calories.Ifyouburnanextra500caloriesaday,thatisanextrapoundperweek. Are you eating a lot of sodium? Alittlesodiumisnotbad,butexcessivesodiumwillmakeyouretainwaterandsodiumcanbehiddeninmanyfoods.Non> fresh, processed food must have added sodium to preserve it. Chicken breast for example: Pre>cooked is very high in sodium.lookatthenutritionalinformationonthebackofdifferentfreshchickenbreast.fosterfarmshas75mgofsodium per4ozchickenbreastandsafewaybrandhas375mgofsodium BIGDIFFERENCE (Women Only) Are you at that time of month? Forwomen,duringyourmenstrualcycle,youwillberetainingwaterandwillnotseetheweightlossonthescaleasmuch. However,ifyouarefollowingtheplan,don tworry>fatisstillbeingburned.stayontrack Are you stressed at work or home? Stresscanaffectyourbody sabilitytoletgoofstoredfat.asuggestionwouldbetoaddinoasis(stressadaptagens)in yournextorder. Have you had any alcohol? Alcoholalsoaffectsyourbody sabilitytoletgoofstoredfat. I AM NAUSEOUS OR HAVE A HEADACHE WHY? POSSIBLE REASONS: Toxin release*youarepushingtoxinsintoyourbloodstreamandtheyhavetogetout.ifyouhaveaheadache,youneed tostayontheplan,butdrinkmorewatertoflushthetoxinsout.itisnotthecleansegivingyouaheadache>itisthe Cleanse working to push toxins out of your organs and rid them from your body. Most people do not experience a headache,butsomedo.ifyoudo,itshouldnotlastlong.stayinthere Carbohydrate, fat or caffeine withdrawal * If prior to starting, you had been eating a lot of high glycemic 24-Day Challenge Follow-Up Guide Page 4

5 carbohydrates and/or saturated fats and you stop cold turkey your body has a withdrawal period that may cause an uncomfortablefeeling.thisisthesamewithcaffeine.itisperfectlynormalandwillgoaway. Caffeine, Niacin or B Vitamin sensitivity -Everybodyisdifferent.Justlikesomeareallergictoorangesornuts>a percentageofusaresensitivetocaffeine,niacinorbvitamins.ifyoufeeltoomuchenergyfromthespark,try½aspark togetthenutritioninwithlesscaffeine.themnsmax3has½thecaffeineofthemnsmaxeandthethermoplus has½ ofthecaffeineofthemnsmax3.niacinmakesyourbodyfeelwarm;somepeopledonotlikethis.somepeopleare sensitivetob12anditmakesthemtired>wheremostpeopleb12andb6givethemgreatenergy.youneedtoseewhatis perfectforyourbody. High level of nutrient absorption body is adjusting. WAITING TOO LONG TO EAT - Everybody is different > fast vs. slow absorption. Your body is adjusting to an increased level of active ingredients entering the bloodstream at once. Some people take a couple of days to adjust to this once starting the MNS Max 3. These are designedtobetaken30minutesbeforefoodsomakesureyouareeatingnomorethan30minutesafteryoutakethem.if youwantlessabsorption,youcanchoosetoeatsoonerasyourbodyisadjusting.themnsmax3ismadeforages12and older.ifyoufeeltheneedforevenmoreenergy,youcanswitchtothemnsmaxeorifyouwantmoreappetitecontrol thenswitchtothemnsmaxc. I AM FULL DO I HAVE TO EAT ALL THIS FOOD? YESIfyouarefull,thenyourmetabolismisveryslowandwearestrengtheningitthroughgoodnutritionintherightratios attherighttimes. I AM TIRED POSSIBLE REASONS: Carbohydrate withdrawal Haveyoueatenlotsofbreads,crackers,chips,pasta,pastriesand/orsugaryfoodsand drinkspriortostarting.ifyes,thenthebodygoesthoughacarbohydratewithdrawalanditwillgoaway.ifitdoesn tgo away,addacarbservingtomeal2and4inadditiontomeal3onthecleanse. Low Blood Sugar Whattimesareyoueating?Doyouhaveanylargegapsofmorethan3hours?Justareminder, a largepartofyourweightlosssuccessismakingsureyourbloodsugardoesnothavelargespikesanddrops.largespikes anddropswillalsomakeyoutired,somakesurenomatterwhat,youarepreparedtoeatevery2to3hoursandthatyou stayawayfromhighsugarfoodsanddrinks. TakeyourSpark,SlamandThermoPlus(ifchosenasanadd>on) foradditionalenergy. I AM HUNGRY POSSIBLE REASONS: Areyouweighingyourouncesofproteinandotherfoods? Areyouskippinganymeals? Areyouworkingoutmorethan1hourperday? Areyougettinginafatportionat2mealsperday? Areyougettinginallyourwater? Areyoutakingyoursupplementsonschedule? Ifyestoall:SeeiftheyhavetriedthetipsfromtheDay10follow>upcallonPage3.Addanounceofproteinasalastresort. Anothergreattrickis,ifyouarestillhungryaftereating drinkafullglassofwaterandstartchewinggum.thehunger shouldsubsideinlessthan5minutes I HAVE ALLERGIES EveryBODYisdifferent.AdvoCareisacondensedformoffood,andjustasmanypeopleareallergictonutsororangesor seafood, there are also specific vitamins and sometimes plant extracts or plant botanicals that some have allergies or sensitivitiesto.ifyouknowofanyallergiesorsensitivitiesyouhave,weneedtodoublecheckyourproductsforthem. I HAVE MEDICATIONS TO TAKE Takemedicineatadifferenttimethanyoursupplementssothattheydonotfighteachotherforabsorption.Bothwill absorbefficientlywhentakenatleast2hoursseparatetiming.ifyoucannothaveaspecificvitaminormineralorhave beeninstructedtotakemoreofanutrientbyyourdoctor,makesureyouconsultyourdoctorwiththeingredientsinyour AdvoCare,orcheckthemyourself.Wearenotdoctorsandcannotmakeanymedicalclaims. 24-Day Challenge Follow-Up Guide Page 5

6 DAY 11: Hi,. This is the first day on your Max Phase or Lean-in-13 How are you feeling on the MNS? The MNS Max 3 (or E or C) - WAITING TOO LONG TO EAT - Everybodyisdifferent>fastvs.slowabsorption.Your bodyisadjustingtoanincreasedlevelofactiveingredientsenteringthebloodstreamatonce.somepeopletakeacoupleof daystoadjusttothisoncestartingthemnsmax3.thesearedesignedtobetaken30minutesbeforefoodsomakesureyou areeatingnomorethan30minutesafteryoutakethem.ifyouwantlessabsorption,youcanchoosetoeatsoonerasyour bodyisadjusting.themnsmax3ismadeforages12andolder.ifyoufeeltheneedforevenmoreenergy,youcanswitchto themnsmaxeorifyouwantmoreappetitecontrolthenswitchtothemnsmaxc. Ifanynauseaoccurs,adjusttoeating10minutesaftertakingthe beforebreakfast and beforelunch packs.ifyoustill havenausea,eatimmediatelyafter. DAY 14: IftheychoseLean>in>13,andthisistheirFIRSTREFUELDAY: Hi,, today is your 1st refuel day, have you planned in your fruits and other low glycemic carbohydrates? Your changes are: Meal 2 and 4 add a serving of fruit Meal 3 add a serving of carbohydrate like rice or black beans. Dinner is the same. If you have more than 3 hours after dinner before you go to sleep, you can have a serving of Muscle Gain (if chosen as an add-on) if you are really hungry. You can do this on a burn or refuel day. Just make sure you don t run out of Muscle Gain (if chosen as an add-on) for meal 4. A great way to have your Muscle Gain (if chosen as an add-on) is to add just enough water to make it a paste and then put it in the fridge or freezer. When you re ready to eat it, simply let it sit out for a couple minutes and enjoy with a spoon If you have a fat in that meal you can add peanut butter or if you are on refuel day, dip apples in it The purpose of the refuel day is to trick your body so that it does not lower down your metabolism from the lack of carbohydrate fuel. This is the most important piece of your program, so don t skip it or change it. Doing this correctly will allow your body to let go of more stored body fat. Usually Day 3 is the most challenging, and then it is smooth sailing from today forward IftheychoseMaxPhase,starthere: TIME TO TALK ABOUT 40%: In a couple days it s going to be time to reassess where you are at and what is best to do next. As you can see, your AdvoCare is part of your grocery bill. It will save you money at the end of the month when you are not buying processed foods and eating out as much You can save much more than you are now and I want to make sure you know your options. You are currently at discount, however, you have the ability to be at a lifetime 40% discount with NO required purchases. You also have the option to get your products for free or earn referral income simply from sharing your results with others who you know will benefit. I want to help you to not only get the best results but reach 40% as well Which part of that sounds most appealing to you? EARNING INCOME ANSWER: AdvoCare is sold only by Independent Distributors and you have an amazing opportunity with this company You can easily earn a couple hundred dollars a month OR many build a business that pays a full time income with a flexible part time schedule It is as easy as thinking about who you know that would love to feel the way you are feeling right now Since you are interested in earning income, the next step is to give you a better overview of the company and how we get paid. Grab a pen. I am going to give you a website with a 40 minute webinar to watch ( ) While you watch that, I am going to send you an with details and call my AdvoCare mentor to see when he/she can chat with you to answer any questions you have from the video. You will really like (tell their AdvoCare story in 10 seconds). After that you can choose the next appropriate step. When is a good time later today or tomorrow to have a short phone call with? GETTING FREE PRODUCTS OR GETTING A 40% DISCOUNT FOR LIFE ANSWER: Your referrals will increase your discount level to 40% for life and AdvoCare will pay you referral income Too bad every good restaurant or good movie we recommend doesn t give us a kickback GNC attempted to purchase 24-Day Challenge Follow-Up Guide Page 6

7 AdvoCare twice to be a shelf product but the AdvoCare founder wanted the products to have a voice to help people not only get the best results, but to be able to be compensated for helping others improve their lives. It is as easy as thinking about who you know that would love to feel the way you are feeling right now Here is what we need to do next Grab a pen, I am going to give you a website with a 40 minute webinar to watch ( While you watch that I am going to send you and with details and call my AdvoCare mentor to see when he/she can chat with you to answer any questions you have from the video. You will really like (tell their AdvoCare story in 10 seconds). After that you can choose the next appropriate step. When is a good time later today or tomorrow to have a short phone call with? If they don t want to talk to anyone else, answer that you care about their success and because you are just getting started you want them to talk to a team member with more experience. They are not a salesperson, they are a resource and someone that has the best answers to your questions. The great thing about AdvoCare is we give you the options and you make the choice IMHAPPYWHEREIMAT,NOTHANKS>Ok,noworries,youhavethebestcustomersupportanywhereandatany timeyouwanttoraiseyourdiscountsoyousavemoremoney,youcandosobyabulkorderorreferrals.iwill sendyouabrief outliningthedifferentdiscountlevelsjustsoyouknowhowtosavemoreifyouchoose. ISTHISONEOFTHOSEPYRAMIDTHINGSORISTHISMULTILEVEL? AdvoCareisadirectsalescompany.Doyou havepastexperiencewithadifferentdirectsalescompany? YES,abadexperience.Iunderstandhowyoufeel*thebusinesssideisnotforeveryone,andmanypeoplehave scartissuefromexperienceswithinferiorcompanies.advocareproductsandthecompanyareworldclass.you willneverbepressuredintoanythingthatyoudonotwanttodo. Just like Nordstrom s is run different than Macy sandcostcoisrundifferentthansam sclub*eachdirectsalescompanyisdifferent.everycompanyin AmericaissetuplikeapyramidwiththeCEOatthetopandmanagersandstaffbelow;theyallhireandrecruit. ThedifferenceisthatinDirectSales,someonehasthecontroltogettothetopregardlessofwhoisalreadythere. IhavebeenveryimpressedwiththeintegrityandethicsthatAdvoCarestandsbyandIamveryproudtobeapart ofthecompany.iwillhelpyouachieveyournutritiongoalsandinformyouofyouroptions.ifyoueverchooseto getmoreeducatedonwhatadvocarehastoofferthenyouarewelcometoaskme soundfair? NOpreviousexperience.AdvoCareisa19*yearold,debtfreecompanythatbelievesincompensatingpeoplefor helping others improve their health. I have been very impressed with the integrity and ethics that AdvoCare standsbyandiamveryproudtobeapartofthecompany.theyhavegrownover100%insalesandrecruitingin thelastyearandmanyfamiliesareearningsubstantialincome.iwillhelpyouachieveyournutritiongoalsand informyouofyouroptions thenyouchoosetobeinvolvedinthewaythatworksbestforyou.soundgood? Send the below after the above conversation do not skip the conversation and just send the The personal conversation and relationship building is vital. Copy and paste the below wording into an with your signature. Hi, As you get closer to the end of your 24-Day Challenge, your journey has just begun This was your jumpstart to a long time healthy lifestyle. We just briefly discussed that you have several options to determine what is best for you to do next. I have outlined your options below and added some information about each one so that when we talk you can get your questions answered and feel confident about placing your next order. #1 CHEAPEST WAY TO GET YOUR PRODUCTS OR HOW TO START A BUSINESS (40% DISCOUNT OPTION): When you make a bulk purchase to go immediately to the highest savings, you can do this by purchasing $3000 in product and paying only $ applicable tax and shipping. This order is at 30% discount saving you $900 off retail price. Every order after this for life is at 40% discount. As a customer, AdvoCare will never require you to purchase anything. You order only when you want and how much you want. There is a $50 annual renewal to keep your discount. You never lose your discount even if you don t order for months at a time as long as you renew and do not allow your account to lapse. If you choose this option, DO NOT attempt this on your own. Let me help you choose the products you will need. If you want to start a business you will need 6 to 8 of the 24-Day Challenge programs plus products for you. And if you want to order just for yourself and family, I will show you the products you will be using most in the next several months. This is a no risk investment with 30% return on initial investment and money back guarantee. The average turnaround time for selling this order is one to 6 weeks. 24-Day Challenge Follow-Up Guide Page 7

8 40% is a discount for customers and a commission for distributors. AdvoCare will also pay distributors in 4 other ways in addition to the 40% when you reach Advisor. If you are considering this option, please get in touch with me before completing your order. #2 SLOWLY GETTING TO 40% BY SHARING WITH OTHERS OR BY SPREADING OUT BULK ORDERS OVER 6 WEEKS: You also have the option to work your way to 40%. This will not maximize your savings or profit, however it will get you to the same place in the end To learn about this option it is easiest by visual so you need to watch the video on Once at 40%, you can continue to share the benefits of the products and business to others for income or simply enjoy your discount Here is a glimpse of what the AdvoCare opportunity has done for others go to #3 SIMPLY ENJOYING A DISCOUNT AS A VALUED CUSTOMER OR PURCHASING AT RETAIL: You will never be pressured into doing anything you don t want when you are a part of AdvoCare. Customers enjoy the world s safest and most effective nutritional products with lifetime guidance and support You order when you want and how much you want from the comfort of your own home and it is delivered to your doorstep. If you haven t already, a discount requires a wholesale membership for $79. This gets you $50 of Spark and Slam in a variety of flavors and an automatic 20% discount. If you purchase over $500 retail in a 6-week time frame, this will permanently increase to a 25% discount. If you purchase over $1500 in retail over a 6-week time frame, this will permanently increase to a 30% discount. If you choose to purchase retail, you have no account setup fee and pay the price that is listed online. You can get your products from me or we can set you up a free account to order online whenever you want. If you order less than $150 per year this is the right option. If you order more, the wholesale account makes sense. WHAT DO I DO NOW FOR MY PRODUCTS? You have a couple options for yourself now 1. Repeat Step 2 - Max Phase or Lean-in-13 to reach your desired look. 2. If you completed your 24-Day Challenge with the Max Phase, you can step it up a notch with the Lean-in-13 zig-zag Program. This is fantastic for continued weight loss and will help you to learn more about how your body reacts to carbs when you follow it and track your progress. You use the same AdvoCare products with an altered meal plan. 3. If you do not want to follow a program, we recommend you continue to be consistent on the MNS Max 3 as your core. Then choose other products that you enjoy to look and feel great every day. In your 24-Day Challenge paperwork there is a page that lists healthy eating tips that you can follow along to maintain healthy habits. Remember this is the start to a healthy lifestyle - it was not a diet with a starting point and an end point I will call you as we planned. As long as we get your order placed by your next refuel day or Day 18, then you will be sure to have your products in time and not run out Best of health, (xxx) xxx-xxxx DAY 18:Youonlyneedtocallonthisdayifyourcustomerhasnotreorderedyet. Hi,,howareyoufeelingtoday?Ittakesanaverageof21daystocreateahabitandyouare almostthere Didyoureviewmy ?Doyouhavesomequestionsorhaveyoudecidedwhatyouwanttodonext? If you are not a Silver level or above Distributor, immediately set up a 3-way call as soon as possible to answer questions and get them started. It would even be a good idea to plan ahead of time, ask your mentor if they are available to call them for a 3-way call. From here it is important that you meet someone where they are at, but that you also provide guidance and direction. Some will know exactly what they want, but most will ask your advice. Either have your mentor handle this part or have 2 choices in your head that you are going to recommend to this customer before you talk. When you have someone s trust 99% of the time they will just do what you tell them is best, so don t be unclear or wishy washy USERNAMES AND PASSWORDS Because you will be asked many times how to login to someone s account when they forget, it is a good idea to have a system where you remember each individual login until they choose to change it. AdvoCare will not give you someone s password without them present on the phone and it can delay an order when they and you can t figure out how to login Remember that usernames and passwords are case sensitive. If you lose a login you can call with the customer to AdvoCare at (800) Find any ID# by going to and clicking on contact a distributor then yes I know one. 24-Day Challenge Follow-Up Guide Page 8

9 RETAIL VS. WHOLESALE ACCOUNTS Every person that orders must have an account that links them to you. A retail account is a free account that you create from your microsite when you ARE NOT logged in. Your microsite is After shopping for products, when you click checkout the system will ask you to create a customer or distributor account. Retail customers have a username and login just like wholesale customers, however, they pay retail and do not raise their discount with purchases. I recommend setting this up for your customers so that they don t accidently get linked to another distributor Placing an Advisor or Advisor Qualification order ($500 retail or more) The easiest way to place a large order or an Advisor order is for you login their account, make a mock order and save it as a cart. This way you can have them login to their order management page, review the order and checkout. Easy - no confusion or delay. After this order when they have a customer, you want to make them do it Walk them through the process so they can learn and do it without you. If they are placing an order to start a business then also have them: 1. Pick a mixer date. 2. Tell them how to start brainstorming a list of potential customers and business partners and pick a deadline to have it done. 1 to 3 days maximum. You want income in their pocket within 72 hours max 3. Register or mark their calendar for the next big training or success school. 4. Add themselves to our list for the Friedrich team at Placing a Customer order Create or login to their account, make a mock order and save it as a cart. This way you can have them login to their order management page, review the order and checkout. Easy - no confusion or delay. After placing the order walk them through how to do it for themselves without actually placing the order. Show them they have to login from to place orders. Once the order is placed: 1. If they are doing a new program, give them website to print out new documents. 2. Tell them you will touch bases on Day 24 at the end of the 24-Day Challenge to go over what happens the next day. DAY 24: Congratulationsonfinishingsuccessfully Havethemtakefinalweight,pictureandmeasurementsthenextmorningandsendthemtoyou. Whathappenstomorrow yougetafreemealnotafreeday,afreemeal Stilleatsensibletherestoftheday,spacingyour mealsout2to3hoursapartandtakeyourmns,catalystandthermoplus. Goovernewprogram,maintenanceand/orproductsthatwillstartonthefollowingday. CUSTOMER REFERRALS: Coach them on what to do if they have people ask about their results. I know that you are not interested at this time in perusing the business side of AdvoCare, however, you are most likely going to have people asking you what you are doing. The best thing to do is simply share your results and ask their permission to give your nutrition coach their phone number or . DO NOT try to answer ANY questions about products, programs or cost. I will handle all of that and if they choose to get started it may help you raise your discount. ONGOING SUPPORT: From this point forward, I am here as much as you need for support. I will not be calling as often (every 2 weeks is a good idea), but you are welcome to call as much as needed and it is never a bother - that is what I m here for. 24-Day Challenge Follow-Up Guide Page 9

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