2009 U.S. Army Family and MWR Command. All Rights Reserved.

Transcription

1 Getting Started with Army OneSource Community User Guide March 2009

2 Notice This manual and all of the information contained herein are confidential and proprietary to U.S. Army Family and MWR Command (FMWRC). By accepting this document, the recipient agrees to use this document and its associated materials solely as an enduser of this software application. The recipient further agrees to hold the information in this document as personal and confidential and, except as required by law, not to disclose this information to any other person or organization U.S. Army Family and MWR Command. All Rights Reserved. Second Life and Linden Lab is a trademark of Linden Research, Inc. the US Army and Army OneSource are not affiliated with or sponsored by Linden Research. This guide was developed by: DefenseWeb Technologies, Inc Mission Boulevard, Suite 220 San Diego, CA

3 Table of Contents Chapter 1 Introduction to the Army OneSource Community...6 Welcome...6 Overview...7 Getting Access...8 Registering...8 To register for Second Life...8 To download the Second Life application to your computer...9 To log in to Second Life...9 Chapter 2 Getting Oriented in the Orientation Zone...10 Overview...10 Setting Your Preferences...13 To set Preferences...13 Getting Help...14 To obtain and save a note card to your Inventory...14 To obtain additional Second Life help...14 To send feedback...14 The Basics Walk, Run, Touch Kiosk...15 Walking...15 To walk using the keyboard arrow keys...15 To walk using the screen arrow keys...15 Running...16 To run using the arrow keys...16 Touching Objects...16 To touch object to receive helpful note card...16 Army OneSource Community Teleport Map...17 To review the Army OneSource Community Teleport Map locations...17 Customizing Your Avatar Kiosk...18 To customize your avatar...18 Inventory Basics Kiosk...18 To access Inventory / Library items...19 Chatting Kiosk...19 To chat locally via text...19 To shout...20 Instant Messaging Kiosk...20 To instant message (IM) someone near...20 To instant message (IM) with someone not in your area...20 Gesturing Kiosk...20 To chat with gestures

4 Flying Kiosk...21 To fly using the Page Up/Page Down keys...21 To fly using the Fly button...21 To fly using the Home keyboard key...21 Getting a Closer Look Kiosk...21 Mouselook view...21 To change your avatar s camera view to first-person mouselook view...22 To change your avatar s camera view using the screen camera controls...22 To change your avatar s camera view using the keyboard...22 Voice Chatting Kiosk...23 To start a voice chat with friends or groups...23 Exiting the Orientation Zone...24 Chapter 3 Taking an Army OneSource Community Tour...25 Overview...25 The Visitor Information Center...27 To download the Army OneSource Community Getting Started User Guide...27 About teleporting and landmarks...28 To teleport using the Teleport Map...28 To create a landmark using the World Menu...29 To teleport back Home...29 To send a teleport invitation...30 To delete a landmark...30 The Barber Shop...31 To get a new hairstyle at the barber shop...31 The Exchange...31 To wear/takeoff new cap...31 To get a new bubble wand / red or blue backpack / little red or blue car...32 To ride a new scooter, skate board, or bicycle...32 To toss or roll ball...32 The Clothing Store...33 To get new avatar clothing...33 The Arcade...33 To play a game...33 The Outdoor Cafe...34 To visit the outdoor café...34 Visiting the Parade Field and Army Equipment Display...34 To visit the Parade Field...34 To visit the Army Equipment Display...34 Visiting the Family Health Center...34 To visit the Family Health Center

5 Visiting the Army OneSource Community Center...35 To IM an Army Staff/Volunteer IM...35 To use the e-learning center computers to take e-learning classes...35 To visit the lecture-style conference room / play streaming media...35 To visit the conference meeting room...36 To join groups using the Group Invite posters...36 To link to Army information using the web site posters...37 Visiting the Fitness Center...37 To train on a fitness machine...37 To get a towel or bottled water...37 To get sports-related information...38 Visiting the Army Historical Museum...38 To visit the Army historical monument...38 Visiting the Vehicle Test Range...38 To drive a FunVee jeep...38 To visit the obstacle course...38 To visit the bunker...39 To visit the outdoor amphitheater / play streaming media...39 Visiting the Wildlife Preserve...39 To drive an inflatable boat...39 Appendix A - Getting Started with the Army OneSource Community Quick Reference

6 Chapter 1 Introduction to the Army OneSource Community Welcome Welcome to the Army OneSource Community in the Second Life virtual world! We are happy that you are here and look forward to showing you how to move, communicate, and collaborate in this new, exciting virtual world. Use this Getting Started with Army OneSource Community User Guide to help you get started but then don t be afraid to try new things. There is much to do and you would not want to miss out! There are many learning, socializing, and collaboration activities within the virtual Army OneSource Community environment, including the following: Socializing and collaborating with families and friends Developing family and friend connections Communicating with Army volunteers and staff Forming interest groups Finding information, services, and support similar to those offered at large Army bases Holding meetings Having training through computer-based training and/or peer-to-peer interactions Playing fun, engaging games If you are already familiar with Second Life, please understand that the Army OneSource Community is a private estate established for Army OneSource residents within Second Life. Within our private Army OneSource Community estate, financial transactions are not supported and everything is FREE! 6

7 Overview Getting started with the Army OneSource Community program is straightforward and simple. Review the process shown below and then get started with your registration. Step Task Description 1. Register and choose a generic avatar You will receive an invitation to register for the Virtual World Pilot Program. This invitation includes a link to the Landing page. This Virtual World Pilot page includes registration links for Second Life and Forterra. Select the Second Life registration link. Note: If you are not an Army OneSource user, you will be asked to first register for Army OneSource portal before registering for the Army OneSource Community in Second Life. Registration also includes the selection of a generic (male or female) avatar. Your virtual avatar will be a symbol of yourself to all who interact with you in this new, exciting virtual world. Change your avatar s appearance at any time using the Orientation Zone s Customizing Your Avatar kiosk or by right clicking your avatar and choosing the Appearance option. Registration includes your acceptance of the Second Life terms and conditions and the Army s Rules of Conduct. 2. Successful registration page Upon successful Second Life registration, you will be taken to a Congratulations page, which includes a download link and additional program information. Follow the link to download the Second Life application to your computer. 3. Customer Support adds you to the Second Life Army OneSource Community Group Upon your successful Second Life registration, your Second Life registration information is sent to Linden Lab and the Army OneSource Customer Support. The Army OneSource Customer Support will then validate your registration and pilot program status and, once confirmed will add you to the Army OneSource Community Group within Second Life. You will receive a confirmation from Customer Support, which includes information and instructions for logging in and joining Army OneSource Community in Second Life. 7

8 Step Task Description 4. Log in Launch the Second Life application and Log in with your avatar name and password. Once you receive the Group Invite select Join. Once you are a member of the group, you will be able to use the in-world map Landmarks to teleport to the rest of the community Go through the orientation learning basic navigation and avatar customization Pass through the Main Gate and participate in the Army OneSource Community fun Visit different locations within the Army OneSource Community While you wait for your group invitation, move through the various kiosks in the Orientation Zone to familiarize yourself with how to move and communicate. At the end of the orientation, pass through the Main Gate and participate in the Army OneSource Community fun. Visit the Exchange Plaza, the Community Center, Family Health Center, Fitness Center, Historical Museum, the Vehicle Test Range, or the Wildlife Preserve. 8. Customize your avatar Visit the Clothing Store and Barber Shop at the Exchange Plaza to change your clothes and hairstyle, if you wish or use the built-in Appearance features by right clicking your avatar and clicking Appearance. Getting Access Registering If you have not registered for the Army OneSource portal yet, do so and then follow the instructions shown below to register for Second Life. To register for Second Life 1. When you have received the invitation to register for the Virtual World Pilot Program, click on the link included in the . The Landing page appears. 2. Click Second Life registration link. 3. Complete the Second Life registration information, as prompted. Asterisked fields are required. 8

9 4. When prompted, complete your generic avatar information: Choose any First Name you wish to use in the virtual world Select an avatar s Last Name from the drop-down choices. This drop down list is populated with available last names from Linden Lab. Choose or type your Date of Birth. You must be 18 to register and participate in the Army OneSource pilot program in the Second Life world. Type your Second Life Password and then again to confirm. 5. Click Submit to complete your Second Life registration. Note: Upon your successful registration, you will receive a Second Life Congratulations page, which includes a link to download the Second Life application to your computer. In addition, your Second Life registration information is automatically sent to Customer Support. Customer Support will validate your registration and add you to the Army OneSource Community Group within Second Life. You will receive an confirmation from Customer Support, which includes instructions for logging in and joining the Army Onesource Group in Second Life. To download the Second Life application to your computer 1. Follow the link included in the Second Life Congratulations page to the Second Life application download center on the Second Life web site. Select the application download link and install the program on your computer. To log in to Second Life 1. Launch the Second Life application from your computer. Or, use the confirmation link to launch the program and log in. 2. Go through the Orientation Zone to learn basic navigation and avatar customization. After completing the orientation, and once you are an Army OneSource Group member cross through the main gate or teleport to the location of your choice to participate in the Army OneSource Community fun! 3. After passing through the Main Gate visit the Exchange Plaza, the Community Center, Family Health Center, Fitness Center, Historical Museum, the Vehicle Test Range, and the Wildlife Preserve. Note: After you have access to the Army OneSource Community, visit the Clothing Store and Barber Shop at the Exchange Plaza to change your clothes and hairstyle, if you wish. In addition, you always have access to the built-in Appearance tool. Customizing your avatar is as simple as right clicking your avatar and choosing Appearance. 9

10 To have a richly rewarding experience, filled with creativity, self-expression and fun, it s important that Second Life residents follow the behavioral guidelines, including intolerance, harassment, assault, disclosure, indecency, and disturbing the peace. In addition to the public Second Life terms and conditions, Army OneSource has established the following rules of conduct for the Army OneSource Community. Army OneSource Community Rules of Conduct 1 Conduct yourself in a manner consistent with the Army values of loyalty, duty, respect, selfless service, honor, integrity, and personal courage. 2 Respect each others freedom to express their ideas and thoughts. 3 Be cognizant that your right to express yourself ends where it infringes on someone else s ability to enjoy the community. 4 Please behave in a manner consistent with a professional environment. 5 Disruptive behavior will result in ejection. Chapter 2 Getting Oriented in the Orientation Zone Overview Okay, it s time to get oriented. Once your avatar is within the Army OneSource Community Orientation Zone, learn how to move and communicate. The Orientation Zone includes a series of kiosks that will familiarize you with walking, running, flying, chatting, and customizing your avatar. These are very important skills to have! Although the Army OneSource Community provides multiple methods for accomplishing tasks, we will review the main methods in this Getting Started User Guide and then decide what works best for you. Take some time to practice different ways to move and communicate. As you become comfortable, branch out and explore. At the end of your orientation, pass through the Main Gate and begin participating in the exciting activities the Army OneSource Community offers. 10

11 Review the screen shown below to familiarize yourself with the first kiosk in the Army OneSource Community Orientation Zone. Starting the Army OneSource Community Orientation (Orientation Zone) Screen item Description Avatar Virtual representation of you change your clothes, hairstyles, skin tone, gender, etc anytime. Basics Kiosk -- first kiosk in the Army OneSource Community Orientation Zone Series of Orientation Zone kiosks to help you become familiar with how to move and communicate. Click ( touch ) each kiosk to receive a helpful note card. 11

12 Screen item Description Movement controls (Displayed on screen) Use the screen arrow keys to navigate the movement of your avatar. If the Movement Controls do not display, select View drop-down menu and click Movement Controls. Camera controls (Displayed on screen) Menu bar with drop-down menus (Top bar) Local chat button and text box (Bottom bar) Say/Shout button (Bottom bar) Use these arrow keys to change your avatar s view. If they do not display, select View drop-down menu and click Camera Controls. Use to perform various tasks within Second Life and the Army OneSoruce Community. Use to chat locally (within 20 meters) with other online residents. Local chats are NOT private. Chat messages can be 150 words or less. Use to say or shout your message to other online residents. These messages can be heard up to 100 meters. Gestures (Bottom bar) Use to indicate gestures or avatar animations along with your message to other online residents. Note your avatar s typing gesture as you are typing your message. Play/pause streaming music (Bottom bar) Media play / pause (Bottom bar) Volume adjustment (Bottom bar) Use to Play or Pause the streaming music. Note: Before playing, be sure to check out your computer s speakers and sound volume. In addition, select Edit/Preferences, Audio & Video tab, select the Play Streaming Music When Available option, and click OK. Use to Play or Pause the streaming video. Note: Before playing, be sure to check out your computer s speakers and sound volume. In addition, select Edit/Preferences, Audio & Video tab, select the Play Streaming Music When Available option, and click OK. Use to adjust volume of the music or video that is playing. Shows residents using voice chat around you (Bottom bar) Talk button (Bottom bar) Show current voice channel button (Bottom bar) Show Chat bar button (Bottom bar) Use to show a list of residents around you using voice chat. Use to lock and talk voice chat. Hold the button down when you wish to talk and/or click the Lock icon to lock the voice chat. Use to see the current voice chat channel. Use to display the Local Chat bar to chat publicly with those within 20 meters. 12

13 Screen item Communicate button (Bottom bar) Fly button (Bottom bar) Snapshot button (Bottom bar) Search button (Bottom bar) Map (Bottom bar) Mini-Map (Bottom bar) Inventory (Bottom bar) Description Use to display/add/im your Friends and Group contacts. Use to turn on/off your avatar s Fly mode. Clicking while in midair stops your flight. Use to take snapshots of your virtual world. Use to search events, places, groups, and more. Use to bring up a searchable map of the Second Life virtual world. Double click on any map location to teleport your avatar to the specified location. Use to open a directional small map. Use to open your Inventory panel and access your Inventory and Library items. Setting Your Preferences You may want to set your individual preferences to customize your Army OneSource Community experience. To set Preferences By default, your starting Home location is the beginning of the Orientation Zone. After you become familiar with the community, you may want to change your preferences later to bypass the Orientation Zone upon log in. 1. Select the Edit drop-down menu and select Preferences. The Preferences window appears. Edit / Preferences screen 13

14 2. To change your Start Location, click the General tab. Select My Last Location from the Start Location drop-down box. By setting this option, you will always log in to your last location. 3. To hide your screen name on your screen, click the Hide My Name on My Screen option. Click Apply to apply changes. 4. Click the Communications tab and click Make my online status visible to my Friends and Groups option to hide your online status from everyone except your friends and groups. 5. Take time to click on the various Preference tabs to review other preferences. Getting Help Throughout Army OneSource Community, you will have many opportunities to obtain helpful note cards. When offered a note card, click the Keep button to save the note card in your Inventory / Notecard folder. You can then later access for reviewing. To obtain and save a note card to your Inventory Several items ( objects ) you see on the screen may have associated note cards or helpful hints about the item/object. 1. When you click an object, if there is an associated note card a screen appears asking if you want to Keep or Discard the note card. 2. Click Keep to save the note card in your Inventory / Notecards folder. Click Discard if you do not wish the note card saved in your Inventory. To obtain additional Second Life help 1. Press F1 to access the Second Life Help Portal or go to to find additional help. To send feedback As you socialize, learn, and collaborate within Army OneSource Community you may have questions or suggestions for enhancing the environment. Use the postal mailboxes throughout the facilities to send your ideas and feedback to the Pilot Program customer support. We welcome your feedback! 1. Create a note card with the information you wish to send. Click Inventory and then click Create. 2. Click New Note. 3. In the Description text box, type the subject of your note and then type your note as you would an . Click Save. 4. Locate your nearest postal mail box and drag the note card on to the mail box to send. 14

15 Note: The note card produces a message that is sent to the Pilot Program customer support team. This message can be 150 words or less. If you have additional comments please vw_slsupport@myarmyonesource.com. The Basics Walk, Run, Touch Kiosk Walking Moving your avatar around via walking, running, and flying is an important skill to develop. You will need some time to develop these skills so be sure to practice. Let s start with walking, running, and touching. To walk using the keyboard arrow keys 1. Locate the Up, Down, Left, and Right keyboard arrow keys on your keyboard. 2. Press the Up arrow key to move your avatar forward. 3. Press the Down arrow key to move your avatar backward. 4. Press the Left arrow key to turn your avatar left. 5. Press the Right arrow key to turn your avatar right. To walk using the screen arrow keys 1. Locate the eight arrow keys displayed on your screen. Movement controls on your screen 2. Click the Up arrow key to move your avatar forward. 3. Click the Down arrow key to move your avatar backward. 4. Click the Left arrow key to move your avatar in the left direction. 5. Click the Right arrow key to move your avatar in the right direction. 6. Click the Left Turning arrow key to turn your avatar left. 7. Click the Right Turning arrow key to turn your avatar right. Hot Tip: If you prefer to use the arrow keys to move around, close the screen arrow controls by clicking the X in the upper-right corner of the window. You can always bring the screen arrows back by selecting the World drop-down menu and clicking Movement Controls. 15

16 Running To run using the arrow keys You also have the option of using your arrow keys to make your avatar run. 1. Double tap and hold the Up arrow key to run forward. 2. Tap and hold the Up arrow key again to walk again. Hot Tip: Press the Home key once to levitate your avatar and then use the arrow keys to fly. To land, press the Home key again. You can also hold the Page Up and Page Down keys to launch and land your avatar. Touching Objects At any Orientation Zone kiosk, touch the kiosk to receive helpful note cards or objects such as clothing to save to your Inventory. In the Orientation Zone, note cards include useful hints for performing many Army OneSource Community tasks. Keep the note card the first time offered so that you can review later. To touch object to receive helpful note card 1. Move your cursor over any kiosk or object. When the cursor turns into a hand, click or touch the kiosk. The invitation to receive a note card appears. 2. Click Keep to save the note card to your Inventory/Notecards folder. Click Discard if you do not wish to save. Hot Tip: You can also touch by right clicking on the kiosk. A context-sensitive pie menu appears. Click Touch. Touch pie menu 16

17 Army OneSource Community Teleport Map Moving around the Army OneSource Community is easy to do just use the Teleport Map. As you move around the community facilities, you will see Teleport Maps. These maps show the different places to visit within the Army OneSource Community. To transport your avatar quickly to another location within the community, just click on a location and your avatar will receive a Landmark that will allow you to instantly transport to the selected location! To review the Army OneSource Community Teleport Map locations 1. Review the various locations on the Teleport Map. Once you are an Army OneSource Group member and after completing your orientation, click on any Teleport Map location to receive your Landmark. Note: You must be a member of the Army OneSource Community Group to use the Teleport map. Army OneSource Community Teleport Map 17

18 To customize your avatar Customizing Your Avatar Kiosk In the Army OneSource Community, look like nearly anyone, or anything, you want. We ve given you a few custom avatars to get started! 1. Click a portrait and choose Keep to save to a new folder in your Inventory. 2. Click the Inventory button to open your Inventory. (The button is on the bottom right corner of your screen.) Look for a folder named Army OneSource-Female or Army OneSource- Male, depending on which you chose. 3. Right-click the new folder and select Replace Outfit to transform your avatar into the new avatar you selected! Note: Use the Replace Outfit menu option only with complete clothing packages. 4. To personalize your appearance, right-click your avatar, click Appearance and the appropriate tab. Change your avatar s appearance settings and become the person you were meant to be. 5. Press F1 to access the Second Life Support Web site or access the Help menu item to learn more about customizing your avatar. Inventory Basics Kiosk Use the Inventory folder to manage your own virtual possessions, as well as many useful shortcuts. All avatars start with a base Inventory as well as a Library of common items useful to all new residents. The Library is your getting started kit. As you continue to participate in the Army OneSource Community, your Inventory will become unique. As you get new clothes or new hairstyles, the items you choose will become part of your Inventory. You can modify your Inventory folder, including deleting folders and items, but will not be able to modify your Library folder. If you use a Library item, the item copies automatically to your Inventory folder. Hot Tip: Be organized and use your Inventory management skills to keep organized. The rule of thumb is to never keep two copies of an item so trash duplicate items and reorganize periodically. This will save you much time! 18

19 To access Inventory / Library items 1. Click the Inventory button and All Items tab. Inventory and Library folders 2. Note the private Inventory and public Library folder. As you get new clothes or new hairstyles, the items you choose will become part of your Inventory. Hot Tip: Use the Recent Items tab to see inventory items received since your last login and any new items you have recently added to your inventory. In addition, try using the Search feature to locate inventory items. To chat locally via text Chatting Kiosk Chatting with others is as simple as typing your message in the Local Chat text box and pressing the Enter key. It is important to remember that everyone within 20 meters is able to see your text messages. Your text messages are not private but mayb be helpful in striking up conversations with those nearby. 1. Type your message in the Local Chat text box and press the Enter key (or Say button). Your message appears in the lower left corner of the screen. Everyone within 20 meters sees the message. 19

20 To shout 1. Type your message in the Local Chat text box, click the Say button, and then select Shout to shout your message to everyone within 100 meters. A quick way to shout is to type your message and press the Ctrl + Enter keys. Instant Messaging Kiosk Oftentimes you may want to talk privately to family and friends. Use the instant messaging (IM) feature to talk privately. If a family member or friend is online, when you IM them, they will receive the message on their screen. However, if they are offline, they will receive your message in their Inbox, if their account is set up to receive instant messages to their when offline. Use the Edit / Preferences / Communication tab to set up this option. To instant message (IM) someone near 1. If your friend/family member s avatar is near you, right-click their avatar, select IM/Call, type your private message, and press Send. To instant message (IM) with someone not in your area 1. Click the Communicate button and click the appropriate Friends or Group tab. 2. Select the friend or group and click IM/Call. Type your private message and press Send. Gesturing Kiosk Gestures allow your avatar to perform a variety of animations, sounds, or other actions automatically as you chat. Trigger gestures with pre-defined function keys or make the gestures automatically play when saying a specific word or phrase in conversation. Check out the gestures you have in your Inventory! Note: Use the Gestures button in the bottom toolbar to animate your avatar with gestures. To chat with gestures 1. Click the Inventory button and open the Gestures folder. Open the Common Gestures folder and double-click the bow gesture to open and preview. 2. Select the Active check box to use the bow gesture in your chat and then use the text Trigger "/bow" in chat to perform the bow gesture. 20

21 Note: The first gesture found in the chat line is performed. If you place a later gesture in the same chat line, the gesture will not be performed. Use this to your advantage. For example, if you are trying to tell someone how to bow. Try it out and enter the following text in local chat text box: /bow just type /bow 3. Press F1 to access the Second Life Support web site or access through the Help menu item to learn more about gestures. Flying Kiosk After you have had a chance to practice your walking and running skills, it s time to fly! Flying is definitely the way to get somewhere quickly. To fly using the Page Up/Page Down keys 1. Press and hold the Page Up key. Your avatar will levitate off the ground. 2. Press the Up and Down arrow keys to fly forward/backward. Press the Left and Right arrow keys to turn left/right. Press and hold down the Page Down key to land. To fly using the Fly button 1. Click the Fly button to levitate your avatar. 2. Press the Up and Down arrow keys to fly forward/backward and press the Left/Right arrow keys to turn left/right. Click the Stop Flying button to land. To fly using the Home keyboard key 1. Press the Home key to launch your avatar and then press the arrow keys to fly. 2. Pres the Home key again to land. Mouselook view Getting a Closer Look Kiosk As you move your avatar around, you will see that the standard avatar camera view is in follow mode or third-person view. Third-person view is approximately three feet above and behind your avatar. Scroll your mouse wheel to adjust the distance. Some individuals prefer the first-person view or mouselook view when walking, running, and flying. Using the mouselook view requires that you use a combination of mouse and arrow keys to move around. Try the mouselook view to see if you prefer the view to the third-person view. Press the Esc key anytime to exit the mouselook view. 21

22 Note: Chat is not available within the first-person mouselook view although you will be able to receive messages. To respond to messages, you must exit the mouselook view. To change your avatar s camera view to first-person mouselook view 1. Scroll the mouse scroll wheel forward to zoom in until the view pops into your avatar s head and eyes and you find yourself looking through your avatar s eyes with a first-person perspective. Note the small, white light in the center of your screen. This is the mouselook view. 2. Press the Up and Down arrow keys to move forward or backward to/from the small white light. Press the Left or Right arrow keys to make your avatar slide left or right. Using the mouselook view can be useful while reading wall signs because you can move left/right while scrolling where you look with the mouse. 3. Scroll your mouse wheel backward to exit the mouselook view and return to third-person view. You can also press Esc to exit mouselook. Hot Tip: Some individuals find flying in the mouselook view easier. Try it out! To change your avatar s camera view using the screen camera controls 1. Locate the camera controls displayed on your screen. If you do not see them, select the View drop-down menu option and then select Camera Controls. Camera controls shown on screen 2. Click the left camera control to rotate the camera. 3. Click the middle camera control to zoom the camera towards focus. 4. Click the right camera control to move the camera up, down, left, or right. To change your avatar s camera view using the keyboard 1. Press and hold down the Alt key. Your mouse pointer will change to a magnifying glass which includes a + (plus) sign. 2. While holding down the Alt key, left-click and hold your mouse on any object in the virtual world. The camera view changes to focus on the selected object. 22

23 3. Move your mouse up/down, left/right and the camera will follow. Use the mouse scroll wheel to zoom in/out. Release the Alt key and select another point to change your focus. 4. Release the Alt key and use your arrow keys to return to third-person view. The camera returns to its normal position. Voice Chatting Kiosk In the Army OneSource Community, as long as you have a headset and microphone, you are able to have a voice chat with others. If you are using IM to talk and the individual(s) have voice enabled, click Call to initiate a direct voice chat session. All you need is a headset with a microphone! To start a voice chat with friends or groups 1. To start a voice chat session with an individual friend or a group, click Communicate at the bottom of the window. The Communicate window appears. Communicate screen 2. Click the appropriate Friends or Group tab. 23

24 3. Click the appropriate friend or group and click IM/Call. A separate tab opens within the Communicate window. 4. Click Call. I/M Call window 5. Press F1 to access the Second Life Support web site or access through the Help menu item to learn more about voice chatting. Exiting the Orientation Zone fun activities offered. After you have completed orientation, go through the Main Gate and on to the Army OneSource Community facilities. Have fun participating in all the 24

25 Chapter 3 Taking an Army OneSource Community Tour Overview Army OneSource Community is an exciting, interactive place to visit! Collaborate, socialize, learn, and just have fun! Check out the Army OneSource Community Teleport Map. Army OneSource Community map 25

26 Location Features Activities Orientation Landing Zone Exchange Plaza Parade Field and Equipment Display Family Health Center Army OneSource Community Center Fitness Center Tutorial for getting started in the Army OneSource Community Visitor Information Center Barber Shop Exchange Clothing Store Arcade Outdoor Cafe Bleachers US flag and cannons Equipment display In a waiting-room style, includes health-related posters with links to additional information and health-related streaming media information. Front desk with on-duty contact E-learning center with 4 computers Meeting room space Lecture room space Heavy bag, treadmills, weight machines, and an open space Provides kiosks which include instructions for moving, communicating, and customizing your avatar Visitor Center provides maps, user guide, and landmark information Barber shop offers avatar hairstyles and a group meeting space Exchange provides consumer goods such as balls, scooters, bicycles, and hats Clothing Store includes several pre-packaged avatar outfits Arcade offers several games, including Group car racing, Hoops, Guitar Player, Whack a Mole, and Zombie shooter game; a Financial Readiness game will also be available Outdoor Café provides an outdoor seating area for meetings and socializing Provides a space for group gatherings or in-world ceremonies Equipment display features an Army Helicopter, Missile, and other Army vehicles Plaques provide external URL links to specific model details Provides two meeting spaces and large open space for lectures Health-related streaming media Provides collaboration and meeting spaces; one space is set up lecture style with video streaming capabilities and the other is set up in a conference room style Provides E-learning center for taking online courses Posters line the lobby walls and offer group memberships and links to external web pages Provides Army Staff or volunteer portrait on front desk of person who is currently accessible via IM Provides training equipment Provides open meeting space Several external URL posters display on the back wall providing sports related MRW information, Go Army, and DoD Sportslink 26

27 Location Features Activities Historical Monument/Museum Greek-style open monument/museum with photo gallery of historical information Provides informative historical information to residents Vehicle Test Range Wild Life Preserve Includes vehicle testing range, bunker, obstacle course, and outdoor amphitheater meeting space Open space, boating dock, cabana, water vehicles, and virtual wild life, including jellyfish Provides fun off-road vehicles for driving Provides obstacle course for team-building activities Provides meeting space with video streaming capabilities Provides group meeting space and having fun Visiting the Exchange Plaza Opportunities for learning, socializing, and collaboration can be found at the Exchange Plaza. The Exchange Plaza includes: Visitor Information Center review the Teleport Map located within Army OneSource Community and download the latest Army OneSource Community Getting Started User Guide. Barber Shop get new male/female avatar hairstyles Exchange find a variety of consumer goods such as bicycles, scooters, hats, and balls Clothing Store get various pre-packaged male/female avatar clothing outfits Arcade play several arcade games, including the Army Financial Readiness game Outdoor Café a place for socializing and having fun Within the Army OneSource Community, you need no money to buy new clothes or hairstyles. Everything is available at no cost. The Visitor Information Center After your orientation, the Visitor Information Center is a great place to start. The Visitor Information Center includes the Getting Started with Army OneSource Community User Guide and a Teleport Map of places you can visit within the Army OneSource Community. Click anywhere on the Teleport Map to transport your avatar to another location within the community. To download the Army OneSource Community Getting Started User Guide 1. Navigate your avatar to the Visitor Information Center. 2. Click on the Getting Started with Army OneSource Community User Guide to access an online help guide. Print the guide for later reference, if you wish. 27

28 About teleporting and landmarks Teleporting is the fastest way to travel from one location to another. Although there are several ways to teleport, the main teleporting techniques include the Teleport Map, the World Map, or establishing your own teleporting landmarks. A landmark is a shortcut that allows you to relocate your avatar instantly to a specific location. Create your own landmarks for any location in the Army OneSource Community. Landmarks are stored in your Inventory and can be accessed directly from the Inventory or from within the World Map. To teleport using the Teleport Map 1. Navigate your avatar to the Visitor Information Center. Review the Army OneSource Community Teleport Map displayed on the wall. 2. Click the location to which you wish to teleport. You will receive the Landmark in the form of a note card. Fitness Center Landmark for teleporting 3. Click Keep. The following screen appears. Teleporting via the Teleport Map 4. Click Teleport. Your avatar is automatically transported to the location. 28

29 To create a landmark using the World Menu To teleport to a specific landmark, first create your landmark by using the World menu option. 1. Navigate your avatar to the desired landmark location. Select the World drop-down menu and Create Landmark Here. The new landmark is saved to your Inventory. There are two ways to quickly teleport yourself to landmarks. Use the Map button or double-click on the landmark in your Inventory / Landmarks folder. 2. Click the Map button. The World Map screen appears. World Map 3. Click the Landmarks drop-down, select the specific landmark, and click Teleport. Hot tip: If you know the location on the World Map, double-click the map location and instantly relocate to the specified location. To teleport back Home 1. Select the World drop-down menu and select Teleport Home. Note: Home is the location that you have established in the World / Set Home to Here option. 29

30 To send a teleport invitation If you wish to invite a resident to your location, send them a teleport invitation. 1. Click the Communicate button. Communicate window displaying the Teleport button 2. Click the individual/group to invite and click the Teleport button. Teleport invitation 3. Click OK. To delete a landmark 1. Click the Inventory button to open your Inventory. 2. Locate the landmark in the Landmarks folder and drag to the Trash. 30

31 The Barber Shop It s easy to get a new hairstyle at the Barber Shop. Take a moment to visualize yourself with the hairstyles displayed on the wall. There are several female and male hairstyles from which to choose. Select the new hairstyle you like and save to your Inventory. Open the Inventory folder and access the item to wear whenever you wish. To get a new hairstyle at the barber shop 1. Navigate your avatar to the Barber Shop and click a chair to seat your avatar. Look at the available hairstyles displayed on the wall and click the hairstyle you wish to wear. 2. Click Keep to save the hairstyle to a new folder in your Inventory. 3. Click the Inventory button, open the appropriate hairstyle folder, right-click the hairstyle item, and select Wear. Note: The hairstyles displayed in the Barber Shop are avatar appearance settings, not hairstyle objects attached to your avatar s skull. If you want to change the hairstyle appearance, right-click your avatar, click Appearance, Hair tab, and change the appearance settings to your liking. The Exchange The Exchange is similar to an Army exchange. Within the Army OneSource Community, you will be able to find many consumer goods caps, balls, bicycles, and even scooters. Check them out! To wear/takeoff new cap 1. Navigate your avatar to the Exchange and find the available various caps. Click the cap you wish to wear. 2. Click Keep to save the cap to your Inventory. Click Discard if you decide that you no longer want the cap. 3. Click the Inventory button, open the cap folder, right-click the appropriate cap item, and select Wear to wear the new cap. 4. To remove the cap from your avatar s head, right-click the object in your Inventory, and click Detach from Yourself. 31

32 Note: If your avatar goes suddenly bald after putting on a hat, then your avatar is wearing a hair object attached to your avatar s skull. When you chose the generic avatar upon registration, the avatar s outfit included a hair object which covered your bald avatar s skull. When you chose to wear a cap, the cap replaced the hair object and your avatar went bald! If this happens, go to your Inventory and find another hairstyle or edit your hairstyle using the Appearance tool. Hairstyles are either hair objects attached to your bald avatar s skull or hair appearance settings that can be manually set using the Appearance tool. Review the item in your Inventory to determine if items are an object or an appearance.. To get a new bubble wand / red or blue backpack / little red or blue car 1. Navigate your avatar to the Exchange and click the item. 2. Click Keep to save the item to your Inventory. Click Discard if you decide that you no longer want the item. 3. Click the Inventory button, right-click the item, and select Wear. 4. To remove the object from your avatar, right-click the item in your Inventory and click Detach from Yourself. To ride a new scooter, skate board, or bicycle 1. Navigate your avatar to the Exchange and note the various scooters and bicycles available. Click the scooter or bike to ride. 2. Click the bike, skateboard, or bike to ride. 3. Right-click the item and then click Drive to seat your avatar in the driver seat. 4. Use the keyboard arrow keys to drive. Click Stand Up to exit. To toss or roll ball 1. Navigate your avatar to the Exchange and locate the beach ball or the basketball bin. 2. Click the ball and hold the left mouse button down to drag the ball. 3. To kick the ball, move your avatar toward the ball. The ball rolls as you move forward. Hot Tip: A few other ways to move the ball include, right clicking the ball and then clicking Touch. Another technique is to use the arrow keys and move your avatar toward the ball. Another easy way to move the ball is to press the Ctrl key down while dragging the ball. Try these techniques out and see what works for you! 32

33 The Clothing Store Take some time to explore the clothing store and all the various pre-packaged female and male avatar outfits. Select a new outfit to save to your Inventory. When you decide to wear the new outfit, go to your Inventory, locate the folder, and right click the Inventory item to wear. To get new avatar clothing 1. Navigate your avatar to the Clothing Store and note the various outfits available displayed on the wall. 2. Click the outfit you wish to wear. A screen similar to the one below appears. Keep clothing screen 3. Click Keep to save the outfit to your Inventory. Click Discard if you decide that you no longer want the clothing. 4. Click the Inventory button, open the appropriate clothing folder, and right click to select Add Outfit to wear. The Arcade The Arcade is a great place to meet new friends and have some fun! Click any game to either receive the game instructions or begin playing. To play a game 1. Navigate your avatar to the Arcade. Note the various games available for playing. Right-click any game and click Touch. The following screen appears. Play Game or Get Game Instructions screen 33

34 2. If you have not yet read the game instructions, click Instructions to save the game instructions to your Inventory Notecards folder. Navigate to the Inventory Notecards folder and review the instructions before playing. 3. After you understand how to play the game, click the game and Play button to begin playing. The Outdoor Cafe The outdoor café is a fun place to socialize and network with old and new friends. Have friendly conversations, collaborate on projects, engage in peer-to-peer learning, or hold informal meetings. Socializing at the outdoor cafe is a great way to spend some relaxing time. To visit the outdoor café 1. Navigate your avatar to the Outdoor Café and click any chair to seat your avatar. Click Stand Up when ready to leave. Visiting the Parade Field and Army Equipment Display Have you ever wanted to throw a parade or have a special group ceremony? Perhaps you are interested in Army equipment. On the other hand, maybe you just want to have a scenic space to toss a ball. The Parade field and Equipment Display are just the place! To visit the Parade Field 1. Navigate your avatar to the Parade field. Note the flag, cannons, and bleachers. 2. Click the bleachers to seat your avatar. Click Stand Up when you are ready to leave. To visit the Army Equipment Display 1. Navigate your avatar to the Equipment Display near the Parade field. Note the Army helicopter, missile, and other Army vehicles. 2. Click the various plaques to link to additional equipment information. Visiting the Family Health Center Visit the Family Health Center to learn more about health-related topics. Remember, the Family Health Center does not employ doctors or nurses and is not a place to discuss your personal medical issues. Consult with your own doctors about your own health-related concerns. However, you can hold meetings on health-related topics, promote flu shots, or hold a virtual healthy lifestyle challenge in the Family Health Center. 34

35 To visit the Family Health Center 1. Navigate your avatar to the Family Health Center. Notice the two seating areas and large open space available for lectures. Don t forget to check out the blood pressure poster for tips on maintaining blood pressure. 2. Click a chair to seat your avatar. Click Stand Up when you are ready to leave. 3. Note the health-related information displayed on the back wall. Click the wall display to see current information about health-related topics. Visiting the Army OneSource Community Center The Army OneSource Community Center is the place to schedule training classes, conduct project meetings, join groups via group invite posters, and find additional information about Army OneSource via the web site external link posters. Check out the picnic tables and fountain in the park-like setting located between the Community Center and Fitness Center. What a great place to meet with friends or hold outdoor meetings! To IM an Army Staff/Volunteer IM 1. Navigate your avatar to the Army OneSource Community Center and locate the portrait on the Front Desk. The portrait indicates the Army Staff or Volunteer currently on duty and available via instant message. 2. Click the Front Desk portrait, type your message and press Send. To use the e-learning center computers to take e-learning classes 1. Navigate your avatar to the Army OneSource Community Center and locate the e-learning Center (group of computers near the front desk.) Use these computers to take Army OneSource and FMWRC e-learning classes. 2. Click the chair at the appropriate training computer to seat your avatar. 3. Click the computer monitor and then click Go to page to move to the training class web page. E-learning is a great way to learn about new topics. To visit the lecture-style conference room / play streaming media 1. Navigate your avatar to the Army OneSource Community Center and locate the lecture-style conference with the lectern, chairs, and projection screen. 2. Click a chair to seat your avatar. 3. Check your speakers and sound volume to make sure your computer is able to play sound. 35

36 4. Be sure your computer can play streaming media by selecting the Edit drop-down menu and then Preferences. Click the Audio & Video tab, the Play Streaming Music When Available option, and OK. You should now be able to see and/or hear music and video when available. 5. Click the Play/Pause Streaming Music button to play music. Use the Play/Pause buttons to start and stop the streaming music. Drag the Volume bar to increase the volume. 6. Click the Media button to play video. Use the Play/Pause buttons to start and stop the streaming video. Drag the Volume bar to increase the volume. 7. Press F1 to access the Second Life Support web site or access through the Help menu item to learn more about streaming music and video. Hot tip: You must have the Quick Time application installed on your computer to play video. To visit the conference meeting room 1. Navigate your avatar to the Army OneSource Community Center and locate the meeting room with the large conference table and PowerPoint slide project screen. 2. Click a chair to seat your avatar. Click Stand Up when you are ready to leave. 3. To view how to conduct Second Life presentations, click through the PowerPoint Presentation slides. Note: Administrative personnel can upload presentation slides. 4. Check your speakers and sound volume to make sure your computer is able to play sound. 5. Be sure your computer can play streaming media by selecting the Edit drop-down menu and then Preferences. Click the Audio & Video tab, the Play Streaming Music When Available option, and OK. You should now be able to see and/or hear music and video when available. 6. Click the Media button to play video. Use the Play/Pause buttons to start and stop the streaming video. Drag the Volume bar to increase the volume. To join groups using the Group Invite posters 1. Navigate your avatar to the Army OneSource Community Center and locate the Group Invite posters displayed on the walls. Each poster includes an invitation to join a specific group. 2. Click or touch the appropriate group poster. Click Join. 36

37 To link to Army information using the web site posters 1. Navigate your avatar to the Army OneSource Community Center and locate the web site posters containing web site links hanging on the walls. Each poster includes a link to a specific Army web site. 2. Click or touch the appropriate web site poster you wish to see. Click Go to page to visit the web site. The web page will open in a new window. 3. Click Close window when you are finished reviewing the web site. Visiting the Fitness Center Is your New Year s resolution to get in shape? Then the fitness center may be just the place! Visit the fitness center to participate in events and learn more about health topics. You may even want to sponsor a virtual sports-related event to encourage others in their physical fitness goals or personal trainer tips. Don t forget to check out the picnic tables and fountain in the park-like setting located between the Army OneSource Community Center and Fitness Center. Keep this place in mind when you want to meet with friends or hold outdoor meetings with your project team! To train on a fitness machine 1. Navigate your avatar to the Fitness Center. Note the equipment and open space available for meetings. 2. Right-click a fitness machine and click Train. Depending on the selected machine, you can choose how to train. Select the appropriate response. 3. Click Stand Up when finished training. To get a towel or bottled water 1. Navigate your avatar to the Fitness Center. Note the towel and bottled water vending machines. 2. Click the towel or water bottle vending machine. The following screen appears. Keep Water Bottle Screen 37