The Summit Process. A KM Community becoming Southern African Knowledge Management Summit

Transcription

1 The Summit Process A KM Community becoming Elmi Bester 2017 Southern African Knowledge Management Summit

2 Stages in the lifecycle of a community of practice (Wenger et al)

3 2015 Stages in the lifecycle of a community of practice (Wenger et al).

4 2015 KM needs to solve real world problems Surrounded by KM practitioners in the same struggle towards recognition makes the load lighter and gives hope towards the future! As a profession we are still grappling with how to sell KM, how to make it valuable, how to make it sustainable... why can't we get the message across? My insight after Day 1 of the Summit, after being out of the KM field for a about 7 years, is that it is still alive, its still fills a gap and it still adds value. We re going the same route as dinosaurs KM needs a facelift for ourselves and/or other stakeholders? Everyone has an opinion but no one has stories of real interventions. I can understand why KM struggles to be strategic. Same old same old. Same old conversation that's been had in KM since the early 2000's... When will we start thinking differently? Just like with innovation, you need to be patient with KM. Passion and perseverance is key!!! People who succeed in KM is creative and curious

5 Stages in the lifecycle of a community of practice (Wenger et al).

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7 2016 Pattern Shift from habitual narrative to a more insider narrative. ROOTS - KM vs IM/IT - It is about the soft issues & culture - And implementation TREE & LEAVES - Rigor of methodology - Implementation FRUITS - Commitment to change methodology, document & share methodology - Get foundational building blocks in place; make KM implementation a reality - Document, improve & standardise - Tools & techniques

8 2016 What do you think should be the purpose of Knowledge Management practitioners community in the next year? To unearth TRUE best practices to rapidly accelerate the advancement of the field. Promote better understanding in companies of the advantages of KM Troubleshooting & peer support KM Practitioners group to represent the discipline, learn from each other and find innovation & experts. Make the concept of KM an automatic everyday occurrence.

9 120% 100% 80% 60% 2016 SAKMS - Distribution of messages Pattern: Increase of the will to Change, even though it was not one of the Top 5 purposes selected for the Community. Strategic intent shifted from Best Practice to Change/Evolve/Growth/ Innovation/Success 40% 20% Signal that there could be a sense developing that the solution for Value challenge will result from change in community. Ownership, we need to be the change. 0% What should be the What was it like for The gift to the KM Harvest from the Olive purpose for the KM you: the gift to me? Community Tree: ROOTS Community in the next year? Promote better understanding of the advantages of KM. Harvest from the Olive Tree: LEAVES Harvest from the Olive Tree: FRUITS (commitment to action next day) Shits in KM and KM professional End of Summit feedback: Take home messages Messages to the KM Community Make the concept of KM an automatic everyday occurrence. Troubleshooting & peer support. Unearth TRUE best practices to rapidly accelerate the advancement of the field. KM Practitioners Group

10 2016 SAKMS - Distribution of messages 120% 100% 80% 60% 40% Pattern: Amplification for Community, connected to Trouble shooting & Support. 20% 0% What should be the purpose for the KM Community in the next year? What was it like for you: the gift to me? The gift to the KM Community Harvest from the Olive Tree: ROOTS Harvest from the Olive Tree: LEAVES Harvest from the Olive Tree: FRUITS (commitment to action next day) End of Summit feedback: Take home messages Messages to the KM Community Promote better understanding of the advantages of KM. Make the concept of KM an automatic everyday occurrence. Troubleshooting & peer support. Shits in KM and KM professional Unearth TRUE best practices to rapidly accelerate the advancement of the field. KM Practitioners Group

11 Stages in the lifecycle of a community of practice (Wenger et al).

12 A metaphor invites new inquiry and introduces new language to express ourselves.

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