ASIS International Benelux Chapter Fall Meeting: The Human Factor 26 November 2015 Hilton Hotel Antwerp

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1 ASIS International Benelux Chapter Fall Meeting: The Human Factor 26 November 2015 Hilton Hotel Antwerp ASIS International Benelux Chapter invites her members and peers to the Fall Meeting taking place at the Hilton hotel in Antwerp on November 26, The central theme, the human component in security, highlights the importance of the "Human Factor" viewed from various angles in the entire security chain. The possibilities, limitations and concerns will be addressed. This is not only the ideal event for sharing information and knowledge, but also a great networking opportunity. Program 26 November Fall Meeting - The Human Factor Time Activity Reception Welcome by the chairperson Keynote speaker Heidi De Pauw, Managing Director Child Focus To be confirmed Cultivating security: an appealing epiphany or a recipe for defeat? Anne Bergmans (University Antwerp) Hugo Marynissen (PM Risk Crisis Change) Break Security Awareness: fact or fiction? Tom and Katelijn Nijsmans, The Tipping Point The Human Interaction Lunch Hostile Observations Through Social Media & Smart Devices Break David Benford, Blackstage Forensics Panel discussion - The Human Factor: best practices resulting in the best people Eduard Emde (Shell) as moderator, Bart De Bie (I-Force), Jan Crijns (ING) and Ludo de Vries (KPN)

2 The Human Network Networking and drinks Speakers Chairperson The fall meeting will be chaired by Heidi De Pauw, Managing Director of Child Focus - European Centre for Missing and Sexually Exploited Children. With a master s degree in criminology and a post graduate degree in Human and Social Sciences, Heidi started her career as deputy advisor at the Ministry of Interior followed by various functions with a direct link to the prevention and care of missing and abused children. Over the years she has combined her professional career with roles in several nonprofit organizations and is co-author of various academic publications related to missing and abused children. Keynote speaker To be confirmed Cultivating security: an appealing epiphany or a recipe for defeat? Hugo Marynissen and Anne Bergmans will present how people view the safety culture in organizations and the human factor in this approach. They will illustrate the pitfalls and opportunities of adopting high reliability organisational principles to security management with case studies and examples. Hugo Marynissen is the academic director of the Executive PhD program at Antwerp Management School. He is also guest lecturer at various European universities such as University of Antwerp (Belgium), Campus Vesta (Belgium), Cranfield University (UK), HUB (Belgium), and Laurea University of Applied Sciences in Helsinki (Finland). He is the managing director and partner of PM Risk Crisis - Change, an agency specialised in risk and crisis management and communication. Since 2008 he has provided regular coaching and consultancy services in the field of risk and crisis management. In addition, he is the president of the CIP Institute, a non-profit organization bringing together scientists and practitioners from various disciplines in an inspiring and innovative platform to exchange and develop knowledge about the Complex and Interactive Processes (CIP) in the field of crisis. Hugo holds a Doctoral degree (DBA - Doctor of Business Administration) from Cranfield University School of Management (UK), and a Master s degree in Change Management from HEC Business School (France). The focus of his research is on the relationship between risk communication and risk perception within so-called High-Reliability Organizations. Anne Bergmans holds a PhD in sociology (2005). She is senior researcher and lecturer in Environmental Sociology and Sociology of Risk and Safety at the University of Antwerp. Anne has been acting as scientific coordinator for the University of Antwerp s Master in Safety Sciences since 2013.

3 Her main field of study is the interface between society and technology and the governance of risk. She has a particular experience in research on informed and inclusive decision making on environmental and technological risk, such as regarding the siting of contested facilities, (participatory) technology assessment and (responsible) innovation; and this both in terms of public and company policy. Most of Anne s research is policy oriented action-research, mainly qualitative in design and based on Science and Technology Studies (STS), with a strong focus on system and network analysis including both humans and non-humans as actors in the risk and safety discourse. Security Awareness: Facts or Fiction? Organizations spend a lot of money to create awareness of specific security risks among staff. Despite these efforts, it does not always lead to the desired results, namely a permanent and increased alertness. This is mainly due to the functioning of our brain and that is why the presentation will be given from a neuroscientific angle. Tom and Katelijn Nijsmans will clarify what alertness is and expose the gaps in this fallible system. They will translate these findings into some concrete tips to increase security awareness in your organization. Tom and Katelijn Nijsmans are the founders of The Tipping Point, a training and consulting firm that guides learning - and changing - processes based on the latest insights about Brain Based Learning. Their starting point is that the brain is naturally set to resist changes. Therefore, they have developed a Tipping methodology, based on a number of principles, which ensures that changes in behaviour are taking place. And often these are small changes that provide for the "tipping" to the desired changes. Tom Nijsmans is a criminologist with 15 years of experience in guiding security awareness programs and his sister Katelijn Nijsmans is a neuropsychologist working at the University of Antwerp. Hostile Observations Through Social Media & Smart Devices This dynamic presentation will demonstrate methods used by hostile agents to digitally profile targets, their friends, families and colleagues through openly available digital sources. The subject matter will cover everything from the types of data users share online, geo-locational data from devices, apps, to device connectivity, such as Wi-Fi, Bluetooth, and GPS. The presentation will also cover the types of social media content that can be of interest to the press and how it damages reputations. This will include possible risks to staff who may not have social media accounts and as a result, have their online identities hijacked by hostile observers. David Benford MSc is a leading expert on hostile observations through social media and emerging technologies. He is managing director and principal consultant of digital forensic & cybercrime specialists Blackstage Forensics. David Benford MSc is a Special Officer with the UK s National Crime Agency and is an Associate Lecturer of Cybercrime at the University of Derby, as well as group director of digital intelligence at the Centre for Strategic Cyber Security + Science (CSCSS).

4 Panel discussion: Best practices lead to the best people Experts from major companies will share their thoughts and experiences regarding one of the most important aspects of the human factor: integrity. In this panel discussion different topics will be discussed - from screening to integrity protocols. The panel discussion will be moderated by Eduard Emde, CPP - Past President ASIS International, Capability & Development Manager Corporate Security Shell International Members of the panel: Ludo de Vries - CSO KPN The Netherlands Jan Crijns - Head of Corporate Security & Investigations at ING Group and Bank Bart de Bie - Partner at i-force Eduard Emde, CPP is Capability & Development Manager Corporate Security at Shell International. He is an experienced security management professional with a strong drive towards quality and results that last. Being the first non-american president of ASIS International, he established a wide, active and global security network. Eduard has been CPP Board certified since 1998 and is an experienced trainer and speaker. Ludo de Vries is Chief Security Officer at KPN. In this role he is responsible for strategic policy development in the field of physical security and personnel (HR) security, integrity & telecom fraud investigations, helpdesk & analysis, Health & Safety / Emergency Response and statutory duties regarding wiretapping and monitoring. He is sector coordinator on behalf of the telecommunications sector for the NCTV (National Coordinator for Security and Counterterrorism) in the context of counterterrorism alert system. Jan Crijns is Head of Corporate Security & Investigations at ING Group and Bank with a Global responsibility for ING's Corporate Security and Investigations teams. He is chairman of the Board and of the Membership Committee of the International Banking Security Association (IBSA) as well as Chairman of the advisory committee on disciplinary issues and individual HR related issues of the Dutch National Police Agency. Bart de Bie is a forensic auditor with extensive experience through various functions and projects at the former Belgian Rijkswacht and Ernst & Young in the department of Forensic Services. He is partner at i-force, which is an independent consultancy and investigations company. They are specialized in: project management and conducting (forensic) audits in various sectors, coaching of management (both private and public sector) in behavioural & cultural governance projects (integrity management), and in advising regarding risk management of fraud and money laundering.

5 25 November: Diamond Special and Chapter Dinner (members only) Please note: a separate registration is necessary for both the Diamond Special and the chapter dinner. The places are limited. Program 25 November Diamond Special Stephan Van Hauwe (Head of Security & Operations) Time Activity Welcome + coffee Introduction Presentation AWDC Security Office Presentation Local Police Antwerp Q&A Chapter Dinner Pre-event: (14.30) During this pre-event the Head of Security and Operations, Stephan Van Hauwe, will give us an insight on how the Antwerp World Diamond Centre (AWDC) deals with security and how the cultural aspect is handled in this very diverse environment. Location: Hoveniersstraat 22, 2018 Antwerp Stephan Van Hauwe is the Head of Security and Operations at the Antwerp World Diamond Centre. Over the years he has fulfilled different managerial positions in the guarding industry and used to be Foreign Service National Investigator at the US Embassy. Stephan Van Hauwe is experienced in a number of fields such as Open Source Intelligence, security awareness & training, consulting, defining & implementing security strategies and conducting security surveys. Chapter Dinner: (19.00) Please join us for an informal get together at the lovely venue t Pakhuis to mingle with fellow security professionals. Before starting dinner, we have the pleasure of inviting you for a beer tasting of the house-brewed beers. Cheers! Location: Vlaamsekaai 76, 2000 Antwerp Dress code: casual Practical information Participation Fall meeting Costs ASIS International Benelux Chapter members: free Non-members: 295 Exceptional offer: become a full ASIS member (International and Benelux) for , by converting the participation fee into a membership payment. If interested, please contact secretariat@asisbenelux.eu.

6 Participation Diamond special (members only) Costs: free Participation chapter diner (members only) Costs: free Registration Members of ASIS International Benelux chapter register through the button below. Non members can send an to the secretariat of ASIS International Benelux chapter, Click here Overnight: For those who would like to spend the night in Antwerp, we have negotiated special rates with the Hilton Hotel where the conference will be held. To benefit from these rates, click here: The number of rooms at this special rate is limited. Therefore don t wait too long to reserve your hotel room. Location: Groenplaats 32, 2000 Antwerp Maps From the Hilton hotel to the Diamond Special:

7 From the Hilton hotel to the Chapter Dinner:

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