OMG! WE ACTUALLY DID IT

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1 OMG! WE ACTUALLY DID IT

2 Share radio listening, national 11% 23% 66% NRK P4-Group Bauer Media Source: PPM Market share, 12+

3 P4-Group ambitions Maintain radio listening Maintain commercial market size and share Provide more choice to listeners Long term predictability rather than short term licenses and auctions

4 From one station and one platform -

5 -to multi station, multi platform

6 Digital only Analog Digital Broadcast BROADCAST Streaming STREAMING

7 Developing revenue opportunities 18 apps 13 webpages Google Premium partner: 19 online players Content Management

8 Broadcast is the main revenue source Q Q Q Q Oct/nov 2016 Jan 2017 May 2017 Sept 2017 Digital TV Internet DAB FM Source: Digital Radio Survey week 35 37, base 609 resp. Share of listeners using platforms, 15+

9 P4-Group, daily reach % (w1-42) P4+ Total P4+ New DAB-channels P4 Source: PPM Daily reach, 12+

10 Relative share P4-Group (W 1-42) P4+ New DAB-channels P4 Source: PPM Relative share, 12+

11 How? Accepting cannibalising the main channel P4 Cross promo of new channels on main channel Realtime X-promo music tool in place «...you can just now hear this on P10 Country...» General marketing Social media, video promos

12 s «DAB is the smartest move you have made to maintain radio listening for the future» Harald Eide-Fredriksen, Director of Media and Buying, Dentsu Aegis Network

13 P4-Group, commercial status Broadcast is still the main revenue source Radio provides wide, commercial cover Market size and share maintained Listeners prefer more choice, multichannel works

14

15 NRK P >

16 unhappy pensioners signed a petition against the development of NRK P1

17 Ikke 2017 plass på FM happy listeners have «their own» station: NRK P1+ Third largest share in Norway

18

19 We ve expanded the radio market Made for kids Made for teens Made for elders 60+

20 We ve expanded the radio market Made for kids Made for teens Made for elders 60+ Weekly reach in target group: 20% Weekly reach in target group: 23% Weekly reach in target group: 20%

21 The same radio content to the entire country

22 Total radio, daily reach in % (w1-42) Radio Total New DAB-channels Previous national FM-channels Source: PPM Daily reach, 12+

23 Relative share radio total In September 2017 New DAB-channels had 29 % share (W 1-42) New DAB-channels Previous national FM-channels Source: PPM Relative share, 12+

24 Listeners convertion to digital Research: When will you convert to DAB? «When FM is switched off» Incredibly important: set a date! To set the date: set targets! To set targets: bring the industry together! «Cooperate on tech, compete on content» Minimise the risk! Norway: NRK FM switch-off two months ahead of commercial FM switchoff

25 Now what?

26 Lessons learned Collaboration on tech and process, compete on content Listeners embrace more choice Carefully planning of the actual switchover PSB with robust license income to switch off first Regional switch off works Commercial listening/convertion follows closely Wide, commercial cover still attractive in the advertising market Huge need for information! DRN representing one voice, necessary and successful

27 A long journey

28 Chicken and egg - period White paper DSO - period DAB launch A little Info/ marketing A little Info/ marketing Info/marketing Few, expensive radio sets Some more radio sets Cheaper radio sets Less channels on DAB than FM A couple of new channels Real added value (many new channels) Limited coverage A little better coverage A little better coverage Full coverage Start - 22 years - FM-shut off

29 The ideal DSO DAB launch Info/marketing Plenty of cheap radio sets Many and even cheaper radio sets Real added value (many new channels) Even more new channels Full coverage Start 5-7 years FM-shut off

30 Different roads Scandinavian commercial radio in : FM: 3 national stations Approx. 80 % population coverage DAB: 15 national stations 92,8 % population coverage Distribution: 50 M * License fee: 100 M Total: 150 M Distribution: License fee: Total: 55 M 0 M 55 M * Estimated cost

31 Debates, claims and myths

32 Bad sound quality VS

33 Bad coverage

34 Expensive

35 Old technology

36 People are happy with FM

37 Segmentation Big consumer of radio Ability to see the benefits of DSO Listens to radio on a daily basis Regular radio listener Willing to accept that there will be a DSO Listens almost daily to radio Once in a while listener Can not see the point or need for DSO Listens rarely and less on radio

38 Communication shifts Messages Coverage Content Pricing / availability Helping hands E.Rogers: Diffusion of innovation

39 Daily Weekly Monthly or less frequently Well prepared Prepared Not prepared Source: Digital Radio Survey January Level of prepared

40 White paper Shut offdate set Shut off start Feb 2018 Dec 2017 Sept 2017 May 2017 Jan 2017 Dec 2016 Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Source: Digital Radio Survey week 35 37, base 609 resp. Digital use among daily listeners

41 Challenges and topics along the way

42 Why?

43 Why not & FM?

44 Broadcast but still a little different VS

45 Advanced networks 99,7 % NRK 92,8 % RIKS (commercial stations)

46 Products Make everything as simple as possible - but not simpler A. Einstein

47 Self installation a source of errors

48 The love for old radio sets

49 Environmental issues

50 Measurement parameters and right focus VS

51 Radio is...

52 Digitization of newspapers and television

53 Digitization of radio

54 In-car DSO in Norway Results so far, lessons learned

55 Short term target - in car DSO

56 Norway Road coverage: 97 % Content: 5 FM, 30 DAB In-car listening: 23 % Car fleet: 2,7mill private cars Private Trucks Tractors Light comm. & comb. Buses Grand total = 3,5 mill. vehicles

57 Background Car sales industry Illegitimate child Aftermarket profitability Knowhow limited Consumer Expensive Complicated

58 Current status Shut offdate set FM 44% Dec Dec Dec Dec 2015 Jun 2016 Nov 2016 Jan 2017 May 2017 Sep 2017 DAB line fit DAB aftermarket Source: Digital Radio Survey Conversion rate of car fleet % (priv.cars)

59 Consumer s plans vs. actions Dec Dec Dec 2015 Jun 2016 Dec. FM shut off Price campaign With new car Source: Digital Radio Survey When to upgrade car-radio % of respondents)

60 First movers = keen radio listeners Radio type Listening hours 35% 44% 56% 65% FM DAB Source: Digital Radio Survey Radio type vs. listening hours (listening over smartphone not included)

61 Not there yet...but well on our way

62 2011 the turning point: Goverment white paper

63 Aftermarket products

64 Broadcaster strategy one for all Cooperation: Broadcasters - manufacturers to secure Reasonably priced / mass market Well working Universal DAB-upgrades available everywhere Broadcasters actively got involved in product development...and in developing the market potential Today; Many universal products w/ good value for money...but lack of dedicated products for specific makes/models

65 Broadcasters While we are are meeting promoting their the listeners content

66 HELPING HANDS DSO TOUR HELP DESK

67

68

69

70

71

72 Positive and informative local and social media coverage

73

74 Jon Branæs Jarle Ruud Thank you! Hans Petter Danielsen Ole Jørgen Torvmark

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