FINE PRINT. Summer Inside This Issue: i Pg. 1 President s Message. President s Message By Jill Schaefer, CPA, FHFMA. Visit us at

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1 Summer 2009 Visit us at Inside This Issue: i Pg. 1 President s Message i Pg. 2 Officers / Board & Co-Chairs Save the Date i Pg. 3 Healthcare Humor New Members i Pg. 4 Annual Banquet i Pg. 5 ANI Seattle Healthcare Humor i Pg. 6 Mini-LTC i Pg. 7 Our Sponsors President s Message By Jill Schaefer, CPA, FHFMA On behalf of the Western New York Chapter of HFMA, welcome to the year! Each year at the national Leadership Training Conference, the new chairperson s theme is unveiled. In recent years, we had Make a Difference and Making Connections. This year s theme is Making it Count, a theme that fits well with prior years. I plan to make this year count, and I encourage all members to do so. Some ways of Making it Count are: attending one of our excellent educational programs or networking events both locally and throughout Region 2; attain your HFMA certification, join a committees, contribute to the newsletter, or attend social events Any option you choose will help you make connections with other chapter members, and help you grow both personally and professionally. You get the most out of membership when you are an active member and can take advantage of what the local chapter has to offer. At the end of this year, I sincerely hope all members can say that they really made this year count! 1

2 Summer OFFICERS / BOARD & CHAIRS President: Jill Schaefer President-Elect: Christine Blidy Secretary: Jennifer L. Dunn Treasurer: Rachel Davis SAVE THE DATE The ANNUAL REGION 2 FALL CONFERENCE will again be held at the Turning Stone Casino & Resort Center in Verona, N.Y. This year s conference dates are October 7 th -9 th, The coordinator s from the seven chapters in Region 2 are planning on making it even better that last year with great education sessions and networking opportunities Board of Directors; Class of 2010: Get Ready To Take Off For Future Success! h Mark Cye h Judy Conti h John Galley h Linda Hall With our Keynote Speakers: Class of 2011: h Todd Fragale h Loralee Voelker The Afterburners h Susan Brown h Kristin Fighter Pilots follow a disciplined, but simple process of Anderson Planning, Briefing, Executing and Debriefing their missions to Committee Chairs/Co-Chairs: ensure success every single time. Social Events: At Afterburner, they know that the same process that makes a h Mary Ann Miccichi military h Michael Sammarco Fighter Pilot successful will make a business Fighter Pilot Newsletter: successful. They call this the Flawless Execution Model. h Bruce Liebel Regardless of an individual s role in your company, the tools h Loralee Voelker and techniques of Flawless Execution will dramatically improve Davis Chapter Management: their performance. h Kristin Anderson Founders Points/Awards: h Susan Dybas Membership: You Don t Want To Miss This! h Kristen Chapman More Information Available At: h Mary Mahaney Patient Access: h David Anderson HFMA Region 2 Central New York h Danette Szafranski Hudson Valley NY Metropolitan New York Patient Financial Services: Northeastern New York Puerto Rico h Susan Brown Rochester Regional Western New York h John Galley h Kathy Tomasulo In addition, plans are already underway, when BUFFALO will Educational Programs: be hosting the 2010 conference. The Adams Mark Hotel in h Christine Blidy Downtown Buffalo, soon to be a Crowne Plaza Hotel, will be h Daria Shanchuk Reimbursement: the site, in what plans to be an exciting event. Stay tuned! h Russ Previte h Paul Sweet Sponsorship: h Peggy McDonough h Larry Nowak Congratulations to Jill M. Schaefer, CPA, CHFP for Certification: becoming a Fellow in HFMA. Our President is now h Larry Nowak known as Jill M. Schaefer, CPA, FHFMA. Yerger Award: h Bruce Liebel h Jill Schaefer 2

3 Summer-2009 HEALTHCARE HUMOR.ZIP IT! After weeks of medical treatment, my doctor became concerned about some redness around my waist, so he sent me to a specialist. When the doctor entered the examination room, he studied my chart, then looked at me sitting in the chair. Should I take my clothes off? I asked. No need to, he said. I already know the problem. Your pants are too tight. IT S HOT! Even though it was warm ouside, the heat was on full blast in my office at the hospital. So I asked our nursing unit secretary to get someone to fix it. This was a one-man job, so I could not figure why two guys showed up until I was handed the maintenance request form. It read: Head nurse is hot. TAKE IT! A man goes to a psychiatrist. The doctor diagnoses him as a kleptomaniac. Really? the guy says. Is there anything I can take for it? WNY HFMA NEW MEMBERS We welcome the following new members to the WNY HFMA Chapter: g JAMES CALLEN Budget Analyst Niagara Falls Memorial Medical Center James.Callen@nfmmc.org g LAURA KENNEDY Charge Master Analyst Catholic Health System lkennedy@chsbuffalo.org g LES WANGELIN Dir Treasury Svcs./Corp Financial Reporting Catholic health System lwangeli@chsbuffalo.com g BRYAN CRIPPEN Director of Finance Healthcare Solutions, LLC bjcrippen@hcswny.com g MELISSA MOORE Consultant Lexisnexis melissa,moore@lexisnexis,com g BRENDA LINDSAY Controller Medina Memorial Healthcare System blindsay@medinamemorial.org Transfer In: g SAURIN POPAT Roswell Park Cancer Institute Saurin.Popat@hotmail.com g MARK L. SHEPARD Director of Corporate Compliance Lockport Memorial Hospital Mshepard33@yahoo.com 3

4 Summer-2009 ANNUAL BANQUET PICS: ANNUAL BANQUET By Bruce K. Liebel, FHFMA The Annual Installation of Officers & Member Awards Banquet was held on Friday, May 15 th at the Orchard Park Country Club. After cocktails and dinner of filet mignon with herb stuffed chicken combo, Larry Nowak, President, began the ceremony. He recognized the committee chairs, the Board of Directors, and the officers who assisted in making it a successful year. Heidi, Christine, Debbie, Jill & Kristen The Founders Awards were then announced and included the following: o Bronze Awards: Susan Brown, Rachel Davis and Gloria Opeal o Gold Awards: Susan Dybas, Suzanne Roccisano o Medal of Honor Awards: Lloyd Arakelian, John Eichner, Bob Levesque and Mark Schoell Christine, Jennifer & Jill being installed In addition, the following special awards were presented: o Member(s) of the Year: Mary Ann Miccichi & Loralee Voelker o Rookie of the Year Award: Kristen Chapman Russ enjoying a break with Maureen. Mary Ann, Member of the Year The ceremony ended with the installation of officers for Ann After this, the only thing left was the networking and music by the group Penelope, featuring our own HFMA s Russ Previte. Our thanks go to Mary Miccichi for setting up another great banquet, which capped another successful Western New York HFMA Year! John Eichner, Medal of Honor Kristen Chapman, Rookie of the Year Ted & Daria, enjoying the banquet 4

5 Summer-2009 ANI SEATTLE By Bruce K. Liebel, FHFMA ANI, the National Annual Conference of Healthcare Finance Specialists, was held this year in Seattle, Washington. It began with an opening reception on June 14 th, and the education sessions ended on June 18 th. ANI is a MUST attend annual event for several reasons: Networking, Networking, Networking! Chris, Debbie, Alicia & Bridgett, Rochester Regional Chapter Travel to a World Class City AWARDS! The Hudson Valley Chapter captured the top award, The Robert M. Shelton Award, based on 5 consecutive years of extraordinary performance. In addition, Marianne Muise (far right), won the Morgan Award. Shown also are Barb, Sheila & Perry. NOTE: Our Western New York Chapter was recipient of the Following Awards for : C. Henry Hottum Award for Educational Performance Improvement, John M. Stagl Silver Award of Excellence for Education, Award of Excellence for Membership Growth & Retention -Bronze, and 2 Helen M. Yerger Awards (individual & Region 2). Great Education Venues Special friends: Bruce L. &Teresa Figueroa, President, Puerto Rico Chapter In addition to attending 2 breakout education sessions each day, the Conference featured world-renowned speakers such as: h Former Vice President, Al Gore, who spoke on Thinking Green: Economic Strategy for the 21 st Century h Patrick Lencioni, who spoke on the The Five Temptations of A Leader. He noted that the five things that typically destroy teams are: Absence of Trust, Fear of Conflict, Lack of commitment, Avoidance of Accountability, and Inattention to results. Attendees also heard HFMO President & CEO, Richard Clarke outline the role of Finance in Turbulent Times, and HFMA Chair Cathy Jacobson urging members to Make It Count Be sure to check out next year s conference, scheduled for Nashville! 5

6 Summer HFMA Region 2 Mini LTC By Loralee Voelker The 2009 HFMA Region 2 Mini LTC was held this year in Niagara Falls at the Crowne Plaza Hotel, hosted by the WNY and Hudson Valley HFMA chapters. It was two days full of both entertaining and educational events with over 60 members in attendance. A trip to the Cave of the Winds started the conference and allowed many who had never seen the Niagara Falls experience some wet fun. A reception and dinner followed with guest speaker, Robert Reiss. Mr. Reiss is Host of the CEO Show, a syndicated radio show which interviews top CEO s throughout the country with emphasis on customer service. A trip to the Seneca Niagara Casino topped the night for many members. Monday began bright and early with breakfast and introductions. Rick White, FHFMA, President, Northeastern NY, did the warm up for the morning sessions. Rick is always able to get a laugh from the crowd and start the morning with a smile. The message from National was presented by Rick Parker, Chapter Advancement Team. The audience learned effective ways to use the various resources on the National HFMA website. Jackie Stroh, President, Clarion Call, LLC, began the Leadership Skills Series I with topics that included Time Management and Delegation and Accountability. Scott Stockman, Professional Advantage, Vital Alliance, led the Leadership Skills Series II, focusing on Conducting an Effective Meeting and Efficient Minutes. Newsletter, Education and National Reporting. Leadership Skills Series III, led by Robert Reiss, focused on Public Speaking. This session was interactive with audience participants. After a game of catch, groups formed to spell out inspirational quotes. Mr. Reiss stressed the fundamentals of public speaking, including body language, structure and confidence. Eventually every audience member stood up and spoke for 30 seconds about themselves. Another great education day for HFMA! Jenn and Daria at the Opening Reception Robert Reiss, Host of the CEO Show Scott Stockton, Leadership Skills II Break-Out Sessions included: Presidents/President Elects, Membership, 6

7 Summer The Western New York Chapter of HFMA is pleased to recognize, and wishes to express its sincere appreciation to those who support our educational programs throughout the year - our valued Sponsors! PLATINUM SPONSOR: i Med-Rev Recoveries (Up from Gold!) GOLD SPONSORS: i Ernst & Young, LLP (NEW!) i Freed Maxick & Battaglia, CPAs (NEW!) i Independent Health i McKay Consulting (NEW!) i Outsource Receivable Management, Inc. i Lumsden & McCormick, LLP SILVER SPONSORS: HealthNow New York, Inc Practice Management Center Reimbursement Services Group, Inc. Univera Upstate New York Transplant Svcs. BRONZE SPONSORS: i CBCS National i Hodgson Russ Attorneys, LLP i Mercantile Adjustment Bureau i NCO i Outsource Realm, LLC i Provider Consulting Solutions (NEW!) Editorial Policy: Opinions expressed in signed articles are those of the authors and not necessarily those of the Western New York Chapter of the Newsletter Committee. The Committee believes that the contents of Fine Print are interesting and thought provoking, but the staff has no authority to speak for the Officers or Board of Directors of the Western New York Chapter of HFMA. Readers are invited to submit material for publication. Articles should be submitted in MS Word format and relevant to current healthcare finance topics. The committee reserves the right to edit material for content and length, and also the right to reject any contribution, whether solicited or not. Direct all inquiries to Loralee Voelker at Loralee.Voelker@nfmmc.org. 7