Technical Service Note

Transcription

1 Technical Service Note TSNK180 Zooter Installation Description Date February 13, 2014 Updated February 12, 2014 Owner Audience Allotted Time Environment Distributed Networks Zooter cabling installers hours Store Infrastructure Equipment Zooters, cabling, patch panels, 2m & 3m fiber connectors LC-SC, measure tape roller, height measuring tool, HP switches(2610,2620,2530), HP J4858C gigabit- SX-LC mini-gbic modules, port SFP v 2 J9537A, ¾ EMT, ¾ compression fittings, 4S Octagon boxes, Crouse-Hinds TPRFH12 or TPSFH12, toggle bolts, square electrical boxes Prerequisites HP 5412 Chassis installed, site drawings acquired, site survey completed (Zooter_check_list.docx) 2006, The Kroger Co TSNK180 Page 1

2 In this Document Overview The following table contains the contents for this document. Title Page Section 1: Site survey and switch installations 3 Section 2: Determine number of Zooters for installation 5 Section 3: Mark Zooter locations, zone the store, label ceiling locations Section 4: Enter Zooter and switch information into TUNA - UPDATED Section 5: Pull cable, hang the Zooters 12 Section 6: Verify that the Zooters are pinging - UPDATED Section 7: Gather coordinates and enter into TUNA , The Kroger Co TSNK180 Page 2

3 Section 1 Site survey and switch installations Overview Before You Begin In this section the site will be surveyed to determine what infrastructure equipment exists and what will be needed to be installed Equipment needed: HP switches, HP J4858C gigabit-sx- LC mini-gbic modules, fiber cables (2m-3m LC-SC), 5412 module 24-port SFP v2 J9537A Note: The switch model may be 2610, 2620 or It is important to conduct the survey and install the hardware prior to the Zooter AP s. There could be additional work required and it may affect the amount of time spent at the location. AT THIS TIME THE SWITCH MODEL SHOULD BE 2620 S ONLY 1 Fill out the Zooter checklist to determine the amount of pre-work that needs done 2 Determine the number of IDF cabinets that will be used for Zooters if not already accomplished with the survey. This will depend on cable runs and zoning previously completed. 3 The switches that will be added should have been sent out to be put into TUNA. 4 Install patch panels. These will be labeled W for wireless. 2006, The Kroger Co TSNK### Page 3

4 5 Installing the switches: o Switches will be added to the IDF cabinets, do not combine with currently installed switches. o If dark fiber is available, it should be used. o Where additional fiber is not available, the Zooter switch will become the primary switch and the existing switch will become the secondary switch. o Use the fiber and connect the Zooter switch. The second switch will be patched over via copper using the Kroger standard uplink ports. 6 In the MDF (ECR room) 5412 blade module will need to be installed if not currently present. These are hot swappable/installable. This should be installed in the L slot. If it exists, use the empty ports. o If the L module needs added, please contact the support center at o The 5412 should NEVER be rebooted during this process Note The current IDF switches will not be used for Zooters. New switches will always be added. Note Any IDF with more than 12 Zooters going to it, a 2530 switch will need to put in. 2006, The Kroger Co TSNK### Page 4

5 Section 2 Determine number of Zooters for installation Overview Before You Begin In this section Zooter installation drops will be determined based on the width and depth of the sales floor. Drawings will be provided electronically. Scaled drawings should be used during the installation process. Grid Example figure 1 1 Measure (roll) off the greatest distance width on sales floor. This will be the sales floor width (X). 2 Measure (roll) off the greatest distance depth on sales floor. This will be the sales floor depth (Y). 2006, The Kroger Co TSNK### Page 5

6 3 Open the Wireless Grid Installation Excel workbook and use one of the following methods to determine the values below. Method 1 If you have a laptop, use the Wireless Grid Installation.xlsx and input the width and depth from steps 1 and 2. Method 2 Use the Grid Spacing sheet with the values from steps 1 and 2. a) Number of drops (Zooters) in a column (width) b) Number of drops (Zooters) in a row (depth) c) Total drops (Zooters) = Zooter columns * Zooter rows d) Column End - Width (X) offset distance (ft.) e) Row End - Depth (Y) offset distance (ft.) 4 Gather pre-installation information for TUNA input: o Once the number of Zooters for the site are determined, you are ready to record or scan them into excel o Use the spreadsheet Zooter_Info.xlsx o Scan them into positions starting with 3b on the worksheet. Write the Zooter # from column A on the box of the Zooter. The numbers in column A will be used to label the positions on the grid you will create in Section 2. o Record or scan the switch MAC addresses into the sheet including the switch model and location (IDF). 2006, The Kroger Co TSNK### Page 6

7 Section 3 locations Overview Before You Begin Mark Zooter locations, zone store, label ceiling In this section you will walk through marking Zooter locations, zoning the store, and creating ceiling tags Determine number of Zooters to be installed, X and Y offsets 1 Start the grid a. Start in a corner if possible. Based on store layout, you may need to pick a starting point for the grid other than a corner. The goal is to locate a starting point for the grid where you can easily measure the X and Y offsets. See figure 1 for a good example starting point. b. Measure the X offset from step 3.d. This will be the offset for either the back or front row of Zooters. Mark with a vertical line across the store. c. Measure the Y offset from step 3.e. This will be the offset for either the far left or far right column of Zooters. Mark with a horizontal line from front to the back of the store. d. The point where these lines cross will be the first Zooter location. Mark appropriately. 2 Use the original X & Y spacing measurement to determine the location of the remaining rows and columns. Mark lines accordingly on the grid. Use the grid as a basis for the locations. Measure and mark all locations, preferably at the ceiling if able to. Floor stickers may get removed due to cleaning. Hanging rows/columns from the same steel structure is recommended if possible. 2006, The Kroger Co TSNK### Page 7

8 Notes - In locations where there is a wall offset that is greater than the determined offset, the Zooter placement should be 5 from the wall in line with either the appropriate column or row of Zooters. - If there are obstacles at the ceiling level that keep you from mounting the Zooter hardware in the exact grid location, you may move the mounting location, but no further than 5 in any direction to avoid the obstacle. - Do not hang Zooter over shelving or anywhere else that is not serviceable by ladder. - If a Zooter location falls within an interior structure in the store (i.e. wine shop, pharmacy, deli/bakery, jewelry store. Etc), it should be relocated along its original column or row lines where it would have the least distortional effect on the grid while still maintaining a 5 offset from the walls. - Unconventional store layouts may require Zooters beyond what the grid spreadsheet indicates. 3 At this point, the Zooters can be labeled on the drawing 1- xx where xx is the total number of Zooters in the store. See figure 1. Number the Zooters starting in the back left corner. The numbers and Zooters should match up with Zooter_Info.xlsx 4 Zone the store - Once locations are determined and marked, zone the store based on estimated cable run length from IDF(s) and MDF (ECR room). First determine how many positions are reachable to the MDF. Maximize the number going to the MDF. If more than 12 runs are going to an IDF, a 2530 switch will need to be installed. 5 Choose the coordinator. The coordinator should be centrally located and terminate to the ECR room. This should be marked on the Zooter_Info.xlsx with a *. 2006, The Kroger Co TSNK### Page 8

9 6 Once the zoning decisions have been made, the ceiling tags can be created and correlated with the appropriate MAC addresses that will be hung in each location. Use step 6 below to determine the ceiling tags. The Zooter_Info.xlsx will be used to host this information. o Add in the ceiling tag information Note Ceiling tags can be placed now or when the hardware is hung in Section , The Kroger Co TSNK### Page 9

10 7 Creating the ceiling tag: - The labeling system will be the following for Zooters. Labels should be readable from the floor on conduit, ceiling, or red iron. Labels should not be put on the Zooter itself as we are identifying a ceiling position, not the Zooter. o Example for ECR (MDF) room E1W01 E for ECR 1 for rack number 1 in the ECR room( rack number will vary, count from left to right in the ECR) W for Wireless (patch panel ID) 01 for patch panel number o Example for IDF (see below for IDF names) B1W01 B for Backroom IDF 1 for rack number 1 in the IDF W for Wireless (patch panel ID) 01 for patch panel number IDF names A Apparel Dept B Back Room of Store D Deli/Bakery Dept E - ECR Computer Room F Fuel Station G - Garden Area M Meat Dept P Pharmacy Dept R Registers POS Registers/Front End S - Spirits Liquor Store 2006, The Kroger Co TSNK### Page 10

11 Section 4 Overview Before You Begin Enter Zooter and switches information into TUNA THE ZOOTER_INFO SHEETS SHOULD BE UPLOADED TO THE APPROPRIATE LOCATION ON SHAREPOINT PRIOR TO THE INSTALLATION START. THAT WAY THE STORE CAN BE STAGED ACCORDINGLY At the very least the Zooter MAC addresses will need to be on the Zooter_info spreadsheet. You will also need the switch MAC addresses and IDF locations. 1 Open the Zooter_info.xlsx. It should resemble below if done correctly. 2 Upload the Zooter_info.xlsx to the appropriate location on Share Point: o Log into the VPN o Log into the Share Point site: o Go into the TUNA-Zooter Info folder o Select the appropriate division o Select the R1 folder for stores to be completed in R1 o Upload the spreadsheet o If the X, Y, and Z coordinates are not on the original spreadsheet, repeat the process and overwrite the previously uploaded spreadsheet 2006, The Kroger Co TSNK### Page 11

12 Section 5 Pull cable, hang the Zooters Overview Before You Begin IMPORTANT NOTE: In this section the cable will be pulled the Zooters will be hung from the ceiling Have your Zooter locations marked appropriately and zoning completed Below are steps for mounting a single position, organize your work accordingly in the most efficient manner Equipment required per Zooter: ¾ EMT, 2 ¾ compression fittings, paint matching ceiling, 4S octagonal outlet box, Crouse-Hinds TPSFH12 or TPRFH12 1 Cabling will be completed using Beldin 3632 category 6 bonded-pair cable only 2 Pull single run of cable to each location 3 In an open ceiling format, Zooters will be installed 14 AFF. a. 5b shows this installation method In a drop ceiling format, Zooters can be mounted to the T-bar structure if the drop ceiling is no higher than 16 AFF. a. 5a shows this installation method If a drop ceiling is above 16 AFF, then the mounting system for the open ceiling format will be employed to achieve 14 AFF. 4 Assemble mounting hardware, cut conduit appropriately for each location, and paint to match ceiling. 2006, The Kroger Co TSNK### Page 12

13 5a When hanging on a T-Bar that runs from the front to the back of the store, the arrow on the Bayonet washer (represented in figure 2 by red arrow) should be point to the right of the store. This will leave the arrow circled in black facing the back of the store when the Zooter is hung. The washer may need to be adjusted to allow this. Figure , The Kroger Co TSNK### Page 13

14 5b Mounting the swivel box appropriately to the ceiling using toggle bolts and connect the conduit to the swivel using compression fittings. Plug patch cord into the ceiling jack and pass down through conduit. Must leave a minimum of 1 service length at the bottom of the conduit. The figure on the left is using the Crouse-Hinds TPSFH12 and a square box. The figure on the right is shown using the TPRFH12 and an Octagonal box. 6 Use ceiling tags created in Section 2, step 7 to label the location. The Zooter spreadsheet should have this information. The goal behind the ceiling tag is to have something visible from the floor. Do not label the Zooter itself. 2006, The Kroger Co TSNK### Page 14

15 7 Mount octoganol outlet box to unpainted end of conduit using a compression fitting. Box and conduit should be painted. Figure 4 Mount the Bayonet Washer to the octoganol outlet box using two screws per figure 5. When looking at it from the front of the store the arrow shown in red should always be facing to the right. Figure , The Kroger Co TSNK### Page 15

16 8 Plug the patch cable into the Zooter. Line up the arrow on the Zooter (figure 6, circled in red) with the arrow from figure 4 above and twist until the Zooter locks in. Once locked in, the arrow circled in black will face the back of the store. Figure 6 9 Figure 7 Zooter, picture take from the front of the store. LED should be facing the back left corner of the store. 10 Repeat steps until all Zooters are hung in the appropriate designated locations. 2006, The Kroger Co TSNK### Page 16

17 Section 6 Verify that the Zooters are pinging Overview Before You Begin In this section you will verify that the Zooters are up and pinging on the network. All Zooters should be hung and patched through at the switches. The Zooter MAC addresses and new switch MAC addresses should have been already sent to Kroger for input. Do not proceed if this has not been done. 2006, The Kroger Co TSNK### Page 17

18 1 a. Log into the VPN b. Log into the ISP telnet isp.xxxxx.kroger.com. I would recommend using PUTTY to manage this connection. Use your EUID and password to log in when prompted. c. Choose 1 for sysman and hit enter d. Choose 1 Peripheral Device Management and hit enter e. Choose 2 Manage Ethernet Devices (TUNA) and hit enter f. *Important* - 2 will walk you through pinging the Zooters through the Utilities created. At this time that option is not available and cannot be used. I will update the document when it becomes available. For now, proceed to g. g. Choose 1 for TUNA and press enter h. Arrow down to the Zooter segment and press enter i. Page down until you see the Zooters, they should start at j. To ping a device, issue a ctrl + d. A successful ping will resemble the picture below. Issue ctrl + c to stop. Move onto the next until all Zooters have been pinged. k. l. If all Zooters ping the verification is complete. Move on to section 7. m. 4 below has information on troubleshooting. 2006, The Kroger Co TSNK### Page 18

19 2 Type in 21 and press enter for Zooter Utilities menu DO NOT USE YET 3 Type in 1 and press enter to ping all registered Zooters. If all are operational you will get the following: 2006, The Kroger Co TSNK### Page 19

20 4 If all Zooters are pinging, this section is complete. If not, determine what the issue is. If a Zooter is determined DOA, the MAC address of the replacement Zooter will need to be added to TUNA and the old one removed. Troubleshooting: Replacing a Zooter in TUNA. a. Determine the Zooter that is DOA b. Highlight the Zooter in TUNA and press the right arrow key c. d. Arrow down to the Hardw Addr field. Replace the hardware address with the MAC address of the replacement Zooter e. f. Press F5 when completed. TUNA will reflect the replacement MAC. Repeat steps above to ping the new Zooter. The KSC will be the first escalation point during the installation. Please attempt to fix the issue before putting a call in with them. KSC Option 12 for Store 2006, Network. The Kroger Co TSNK### Page 20

21 Section 7 Gather Zooter coordinates and enter into TUNA Overview Before You Begin In this section the Zooter coordinates will be gathered and enter into TUNA All Zooters should be hung in appropriate grid locations Note: Zooter coordinates will be entered by Kroger 1 - Open Zooter_Info.xlsx. 2 - X, Y, and Z coordinates should be gathered for each Zooter, measured in decimal feet. Reference figure 8 drawing as how to understand coordinate system. Note that coordinate system is non-standard. o The X coordinate for each location will be measured from the back left structural steel column, the one closest to the back left position of the store and on the sales floor. o The Y coordinate for each will be measured from the same column. o The Z coordinate should be measured from the floor to the Zooter. o See Figure 8 below o Coordinates gathered need to be entered in the Zooter 2006, The Kroger Co TSNK### Page 21

22 Figure 8 - Zooter 10 is used for this example - The Coordinates will be as follows: o X = 190, Y = 39 o Z would need to be measured but generally in an open ceiling format will be 14 above finished floor 3 Upload the adjusted spreadsheet to Share Point using the steps from Section , The Kroger Co TSNK### Page 22