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7 Table of Contents Board Members of the Abu Dhabi Chamber 8 Foreword by His Excellency Chairman of the Board 10 Remarks by His Excellency the Director General 12 An Overview on the Emirate of Abu Dhabi 14 Management of the Abu Dhabi Chamber 19 Most Significant Accomplishments of the Abu Dhabi Chamber in Financial Performance Index of the Abu Dhabi Chamber in

8 Board of Directors of the Abu Dhabi Chamber The Board of Directors consists of 21 Board Members, Six of whom are appointed by virtue of a Royal Decree including two women members, and 15 elected members by the General Assembly, two of whom are foreign members who are elected by the foreign members of the Chamber. There shall be no Board Members within the Executive Management of the Chamber, and the term of the Board of Directors extends over a period of four years. H.E. Mohamed Thani Murshed Al Rumaithi Chairman of the Board H.E. Ebraheem Mahmood Mohamed Al Mahmood First Vice Chairman H.E. Altaher Musabah Al Kendi Al Marar Second Vice Chairman H.E. Mohamed Mehanna Al Qubaisi Treasurer H.E. Hamad Hasan Al Awadhi Vice-Treasurer H.E. Mariam Mohamed Al Rumaithi Board Member H.E. Moza Saeed Al Otaiba Board Member H.E. Jamal Saeed Al Nuaimi Board Member 8

9 H.E. Ahmad Salem Al Sudain Board Member H.E. Dalal Saeed Al Qubaisi Board Member H.E. Rashid Ahmad Al Romaithi Board Member H.E. Hamid Mohamed Al Shaer Board Member H.E. Reed Hamad Al Sheryani Al Dhaheri Board Member H.E. Dr. Mubarak Hamad Al Ameri Board Member H.E. Khalifa Eisa Al Khaili Board Member H.E. Mohamed Ateeq Al Hameli Board Member H.E. Ibrahim Ismail Al Khajeh Board Member H.E. Abdulla Mahmoud Al Qaissieh Board Member H.E. Sanad Mohamed Murshid Al Meqbali Board Member H.E. Yousuf Ali Musaliam Veettil Abdul Kader Board Member H.E. Khan Zaman Suroor Khan Board Member 9

10 Forward by H.E. Chairman of the Board In 2016, the Abu Dhabi Chamber made huge advances towards realizing its priorities listed in its strategic plan by initiating a number of key projects with the aim of enabling the private sector in Abu Dhabi to assume its leading place in supporting the economy as well as establishing the position of the emirate as a pioneering investment hub for the biggest regional and international companies. The Abu Dhabi Chamber, in cooperation with the Department of Municipal Affairs and Transport and the Department of Economic Development, organized the Abu Dhabi Business Forum in The forum brought together officials from public entities with heads and directors of private companies in the emirate in order to strengthen the strategic partnership between the two sectors and to increase the contribution of the private sector to the comprehensive and sustainable economic development process. Thanks to the support of our wise leadership, the forum contributed to strengthening this partnership in order to work together towards overcoming the challenges the private sector face and in a way that ensures it is playing its role effectively and efficiently. Year 2016 is one of the most significant years considering the Chamber s accomplishments and the projects and initiatives it adopted witnessed the launch of the new strategic plan , which was linked with Abu Dhabi Plan that focuses on strengthening the partnership between the public sector and the private one and providing the private sector with all the tools needed to increase its role and its contribution to the GDP of the emirate. Official data revealed huge increase in the contribution of the private sector to the GDP in the past two years, which emphasizes that the private sector, represented by the Abu Dhabi Chamber, is one of the most important economic poles of realizing the comprehensive and sustainable economic development process in the emirate. Thanks to the support of our wise leadership headed by His Highness Sheikh Khalifa Bin Zayed Al Nahyan, President of the UAE; and His Highness Sheikh Mohammed Bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces, the Abu Dhabi Chamber made a number of outstanding achievements by applying innovative concepts and initiatives to serve the private sector in Abu Dhabi. Its efforts also extend to support the efforts of official authorities in attracting more international companies to invest in the sectors envisioned by Abu Dhabi Economic Vision and its economic plan aiming towards diversifying income resources through building a sustainable knowledge-based economy. 10

11 As I mentioned before, one of the most important initiatives of the Abu Dhabi Chamber was organizing Abu Dhabi Business Forum, which falls within its efforts to enhance the partnership between the public sector and the private one. Other important initiatives in 2016 include ADNOC Business Partnership Forum, which was attended by more than 500 personalities. It was organized to inform companies operating in oil and gas services with the opportunities ADNOC provides and to spread awareness among them with the new contracting and supplying procedures of the company. The International Franchise Conference and Exhibition is also one of the events the Chamber is aware to organize annually since it provides new investment and businesses opportunities to Emirati entrepreneurs and encourages them to benefit from the opportunities in the franchise sector. Upgrading the Members Services Center is a priority to the Chamber considering it the first services center that brings a large number of authorities and establishments that issue licenses and services to the private sector in Abu Dhabi together under one roof. It currently hosts offices for more than 22 public and private entities that served more than 106,000 companies and individuals in Year 2016 is also featured with huge accomplishments for the Chambers affiliates including the UAE Academy, the office of Sheikh Khalifa Excellence Award (SKEA), and Abu Dhabi Center for Corporate Governance (ADCCG). They provided high-quality training and habilitation courses for the private sector in Abu Dhabi within the efforts of the Chamber to develop their capabilities and achieving excellence in regard to quality and applying governance rules. I, and on behalf of the Board Members of the Abu Dhabi Chamber and the economic activities in Abu Dhabi, am pleased to extend my utmost thanks and appreciation to His Highness Sheikh Khalifa Bin Zayed Al Nahyan, President of the UAE, and to His Highness Sheikh Mohammed Bin Zayed Al Nahyan, Crown Prince of Abu Dhabi, Deputy Supreme Commander of the UAE Armed Forces and Chairman of the Executive Council, for their support to the Abu Dhabi Chamber, and for providing all the means necessary to increase its contribution to establishing the pioneering position of the Emirate of Abu Dhabi in the world. Mohammed Thani Murshid Al-Rumaithi Chairman of the Board of Directors 11

12 Remarks by H.E. the Director General I am pleased to introduce the Annual Report of the Abu Dhabi Chamber of Commerce and Industry for It is the first year for the new strategic plan of the Chamber In 2016 the Chamber achieved a number of accomplishments and executed many activities including the support for the partnership between the public sector and the private sector and the active participation in realizing the sustainable economic development according to the Abu Dhabi Economic Vision In 2016, the Abu Dhabi Chamber worked according to its new strategy, which focuses on executing projects and initiatives that support the private sector in the emirate and increasing the relations network of the Chamber and how it communicates with its members as well as informing of the benefits and features of the Chamber s membership. Within this frame, the Chamber organized 68 events, eight of which are specialized conferences and 48 are seminars with the aim of informing its members with the available investment opportunities in the local and foreign markets. The Chamber also conducted a number of workshops to enhance the performance and productivity of private companies in Abu Dhabi and to facilitate their businesses and projects. Besides, the Chamber received 23 visiting delegations. The Chamber also had effective external participations. It joint economic delegations in five local and international conferences and exhibitions. Such participation comes within the efforts of the Chamber to promote for Abu Dhabi as a distinguished investment destination in the region and to inform investors and businesses in Abu Dhabi with the available trade opportunities in different countries in the world. Starting from its awareness to enhance the partnerships between official and private establishments in the country, the Chamber signed a number of MoUs and cooperation agreement that aimed at facilitating the businesses of the private sector and at providing a competitive environment for businesses in the emirate. The Chamber even organized and sponsored economic conferences and forums that are related directly to the activities of the private sector in Abu Dhabi. In regard to the accomplishments of the Chamber s affiliated entities namely the Office of Sheikh Khalifa Excellence Award (SKEA), the Abu Dhabi International Center for Organizational Excellence (ADICOE); Abu Dhabi Center for Corporate Governance (ADCCG); UAE Academy; Abu Dhabi Commercial Conciliation and Arbitration Center (ADCCAC), and Abu Dhabi Business Women Council (ADBWC), these entities achieved huge accomplishments last year. The ADCCAC organized 12 training programs and solved 79 trade 12

13 cases, whereas SKEA held 49 specialized training courses for more than 2,100 persons from 87 public and private entities. The UAE Academy held 269 training courses for 3,249 people from 34 public and private establishments. Besides, ADBWC witnessed huge accomplishments in 2016 by organizing 96 events including the 2nd Entrepreneurship Awareness Campaign in Abu Dhabi and celebrating the 15th anniversary of the Council. ADBWC also participated in 38 events in This is just a brief on the huge and diverse accomplishments of the Abu Dhabi Chamber and its affiliate centers in In conclusion, I would like to express my utmost thanks to all the employees of the Chamber for their hard efforts in performing their duties. I would also like to stress that we will continue to serve the private sector in the Emirate of Abu Dhabi and to enhance its partnership with the public sector in order to increase its contribution to the sustainable development process in Abu Dhabi under our wise leadership. Mohammed Thani Murshid Al-Rumaithi Chairman of the Board of Directors 13

14 An Overview on the Emirate of Abu Dhabi Summary Performance of the Abu Dhabi Economy in 2016 Economic Growth The absence of a GDP number for the whole of 2016 is explained by the fact that GDP data for 2016 are calculated in the second quarter of Given that this Annual Report is written in the first quarter of 2017, a good indicator of the performance of the Abu Dhabi economy is to compare GDP data for the second quarter of 2016 with data for the 14

15 same quarter in As Table 1 shows, GDP at constant prices in the second quarter of 2016 was estimated at AED 198,833 million compared to AED 194,338 million in the second quarter of Separating total GDP into its oil and non-oil components, we note that the percentage change of the oil sector between the second quarter of 2015 and the second quarter of 2016 was 1%, while the percentage change of the non-oil sector for the same period was estimated at 3.6%. Table 1 also shows that the share of valueadded in the oil sector decreased from 49.1% to 48.5%, and the share of value-added in the non-oil sector increased from 50.9% to 51.5%. Table 1: Quarterly GDP at constant 2007 prices (AED million and percentages) Description Q Q Q Q Q Q GDP (AED million) Oil value-added (AED million) Oil value-added (% contribution to total) Non-oil value-added (AED million) Non-oil value-added (% contribution to total) Source: Statistics Center Abu Dhabi (SCAD), Quarterly National Accounts, GDP, 2016 Second Quarter, Table 1, p10. This is a clear sign of short-run diversification into non-oil sectors in line with the long-run strategy of diversification in the Economic Vision The road to diversification The Chamber participated in numerous workshops in the formulation of the 5-year Abu Dhabi Industrial Strategy (ADIS ) which will be officially launched in This strategy has been designed such that the share of the manufacturing sector in GDP will increase from the current 5% to slightly above 10%. The Chamber has done its part in raising awareness of the many investment opportunities in Abu Dhabi through hosting various foreign business delegations in 2016, and through the two Chamber Representative Offices in South Korea and Singapore, most notably to attract foreign direct investment into the Khalifa Industrial Zone Abu Dhabi (KIZAD) as part of Abu Dhabi s diversification strategy. Challenges faced by the private sector and Public-Private Partnerships The share of the private sector in total GDP was estimated at 27% in Perhaps the main contribution of the Chamber in maintaining this share was to help elicit the many challenges faced by the private sector at the first Abu Dhabi Business Forum held in May 2016 during which the Chamber identified over 50 challenges to be addressed 15

16 by the government. These challenges were further discussed in several high-level specialized workshops as perhaps the perfect example of a Public-Private Dialogue (PPD). The key role of the Chamber has been to raise awareness of these challenges for immediate policy action by the government. To further promote the role of the private sector, the government embarked on a Public-Private Partnership initiative primarily in the infrastructure, healthcare, and education sectors, in addition to partnerships with the private sector in the traditional hydrocarbon sector. Perhaps the biggest contribution of the Chamber was in the assessment of the costs and benefits of PPPs in close consultations with other public sector entities which culminated in a PPP draft law currently under consideration by the government. This PPP Law will considerably reduce the competition between the private and public sectors, increase efficiency, and ultimately put the private sector in the driver s seat of the economy as envisaged in the long-run Economic Vision Impact of the price of oil As of January , the international price of oil stood at $54 compared to an average price of $43 for the whole of The relatively low price of oil in 2016 has reduced government spending and created an atmosphere of consolidation in the oil and banking sectors. The positive outcome of these consolidations will be evident throughout 2017 as operating costs are reduced and profitability increased. Nevertheless, in 2016, there were some concerns about liquidity shortages in the banking sector and a slowdown in construction and real estate activities. The relatively low price of oil in 2016 also reduced oil export revenues with some negative impacts on the balance of non-oil foreign merchandise trade as shown in Table 2. The value of non-oil foreign merchandise trade through Abu Dhabi ports increased by 1.0% from AED billion in the year to date (Jan-Oct) 2015 to AED billion in the same period of This was mainly a result of a 22.4% increase in re-exports from AED 15.7 billion to AED 19.2 billion, while the value of non-oil exports decreased by 6.2% and imports by 0.6 compared with the same period of Total trade decreased by 12.4% in October 2016 compared with October 2015 due to a decrease in non-oil exports by 27.7%, and imports by 16.4%, while the value of re-exports increased by 24.1% in October 2016 compared with October

17 Table 2: Non-oil foreign merchandise trade through the ports of the Emirate of Abu Dhabi, Jan-Oct, and Oct (million AED) Description Oct 2015 Oct 2016 % change Year to date (Jan to Oct) % change Imports Non-oil Exports Re-exports Total Source: Statistics Center Abu Dhabi, Non-oil Foreign Merchandise Trade, Oct Table 1, p3. Date of release: Jan

18 Abu Dhabi Chamber Strategic Plan 18

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20 20 Abu Dhabi Chamber Organizational Structure

21 Most Significant Accomplishments of the Abu Dhabi Chamber in 2016 Meetings of the Board of Directors and the Executive Office BOD Executive Office Number of Meetings 2 2 Number of Decisions 7 10 Decisions Executed 7 19 Underway - - Events and Activities of the Board of Directors Number of Visiting Delegations 8 Number of Outbound Delegations 6 21

22 Meetings of the Boards Committees Committee Number of Periodical Meetings Number of Joint Meetings Trade Sector Committee 4 5 Services Sector Committee 4 2 Vocational Sector Committee 4 3 Properties Sector Committee 4 2 Labor Cities Committee 3 1 On the Level of the Executive Management # Activity Total 1 Visiting Delegations 23 2 Outbound Delegations 5 3 Cooperation Agreements 3 4 Participating in Exhibitions 1 5 Participating in forums / seminars inside /outside the UAE with other entities 15 6 Organizing Events 56 Conferences 7 Seminars 37 Different Activities 12 22

23 Visiting Delegations # Activity Total 1 A meeting with a delegation from Al-Ahsa Chamber of Commerce and Industry (KSA) 28 January 2 A high level delegation from Kazakhstan 16 February 3 UAE-Qatar Economic Forum 25 February 4 A delegation from Calicut Chamber, Kerala India 13 March 5 A trade delegation from Federal Republic of Germany 06 April 6 A meeting between the Board Members of the Abu Dhabi Chamber with a delegation from the Arab-Portuguese Chamber of Commerce 12 April 7 UAE-Algeria Investment Forum 16 April 8 A high-level delegation from the food sector in Argentine 09 May 9 Abu Dhabi-Mexico Agriculture Forum 16 May 10 A trade mission from the EU organized by London Chamber of Commerce and sponsored by the European Union Commission on SMEs 04 September 11 A business delegation from the Government of Gujarat India 07 September 12 Abu Dhabi China Investment Forum September 13 A reception on the honor of a high-level delegation from Italy in cooperation with Etihad Airways 28 September 14 An Italian trade delegation from Umbria Region 09 October 15 AmCham Roundtable Summit 16 October 16 An Indian trade delegation from Thrissur Chamber of Commerce, Kerala 25 October 17 UAE Indonesian Business Forum 25 October 18 A high-level delegation from Argentine chaired by Argentina Vice President 02 November 19 A high-level delegation from Ireland 12 November 20 A Korean trade delegation 16 November 21 A high-level trade delegation from Malta 22 November 22 A trade delegation from the UK Construction Sector 22 November 23 Abu Dhabi Milan Business Forum 05 December 23

24 Outbound Delegations: # Activity Total 1 The Chamber s delegation to Scotland May 2 The Chamber s delegation to Milan May 3 Participating with the Delegation of the Ministry of Economy to Bulgaria October 4 Sponsoring the delegation of the Department of Economic Department to Shanghai, China October 5 The Chamber s delegation to Algeria November Cooperation Agreements # Activity Total 1 An MoU with Algerian Chamber of Commerce and Industry 23 November 24

25 # Event Date Venue 1 World Future Energy Summit January Abu Dhabi National Exhibition Center 2 Hannover Exhibition Germany April Germany 3 ADIPEC November Abu Dhabi National Exhibition Center 4 SIAL Middle East December Abu Dhabi National Exhibition Center ADIPEC 2016 World Future Energy Summit 25

26 The Chamber s participations in (forums, meetings and seminars) inside and outside the UAE with other authorities Event Date Participants 1 The 1st joint committee meeting between the UAE and the Republic of Colombia in Bogotá February H.E. Jamal Al-Nuaimi H.E. Rashid Al-Rumaithi 2 Abu Dhabi Sustainable Entrepreneurs Forum February Organizers: Abu Dhabi Food Control Authority Participation: Dr. Hadi Al-Tijani 3 Middle East Association Congress April Sponsor and Welcoming Remarks: Abu Dhabi Chamber 4 The meetings of the joint ministerial committee (meeting No.6) between the UAE and Qatar May 15 Abu Dhabi Chamber Board Members 5 The meeting of H.E. the Director General with the 1st Deputy of the US Assistant Secretary of State 02 May 6 The meeting of H.E. the Director General with H.E. Ambassador of South Africa to the UAE 12 May 7 The meeting of H.E. Helal Al-Hameli with H.E. Ambassador of Azerbaijan to the UAE 16 May 8 Reception governor of South Sinai and the accompanying delegation 09 August Attendance from Abu Dhabi Chamber: H.E. Ibrahim Al-Mahmoud, 1st Deputy Chairman H.E. Ahmad Al Sudain, Board Member H.E. Khan Zaman, Board Member H.E. Ibrahim Al Khajeh, Board Member Mr. Helal Mohamed Al-Hameli, Deputy Director General Mr. Abdullah Al-Marzouqi, Executive Director, Chairman Office Attendance from Egypt: Major General Khalid Foudah, Governor of South Sinai Mr. Walid Al-Sibai, Consultant at the Ministry of Justice, South Sinai Mr. Sharif Al-Diwani, Minister in Charge at the Egyptian Embassy Mr. Karam Moawad, in charge of projects in South Sinai Mr. Esam Breeqa, Commercial Consultant at the Egyptian Embassy Mrs. Nada Husnei, 2nd Secretary at the Egyptian Embassy Attendance from the Government Communication Office: Mrs. Haifa Al-Zu bei of the Diplomatic Affairs Department at the General Secretariat of the Executive Council 9 The meeting of H.E. Maryam Al-Rumaithi with H.E. Ambassador of Finland to the UAE 25 Sept. 10 The meeting of H.E. Dr. Mubarak Al-Ameri with H.E. the Governor of Cordoba State Argentine 26 Sept. Attendance from Abu Dhabi Chamber: H.E. Dr. Mubarak Al-Ameri, Board Member H.E. Ahmad Al Sudain, Board Member H.E. Hamad Al-Awadhi, Vice-Treasurer H.E. Reed Al-Dhaheri, Board Member H.E. Moza Al Otaiba, Board Member Mr. Abdullah Ghurair Al-Qubaisi, Deputy Director General 26

27 Event Date Participants Attendance from Argentina: Fernando Ramon, Ambassador of Argentina to UAE Attendance from the Government Communication Office: Mrs. Ahmed Al-Suwaidi of the Diplomatic Affairs Department at the General Secretariat of the Executive Council 11. The meeting of H.E. Chairman of the Abu Dhabi Chamber with Honorable President of Equatorial 19 Oct. Attendance from Abu Dhabi Chamber: Guinea and the accompanying delegation H.E. Mohammed Thani Al-Rumaithi, Chairman of the Board H.E. Dr. Mubarak Al-Ameri, Board Member H.E. Ahmad Al Sudain, Board Member H.E. Abdulla Al Qaissieh, Board Member H.E. Reed Al-Dhaheri, Board Member H.E. Sanad Al-Miqbali, Board Member H.E. Rashid Al-Rumaithi, Board Member H.E. Hamid Al Shaer, Board Member H.E. Mohamed Helal Al-Muhairi, Director General Mr. Abdullah Ghurair Al-Qubaisi, Deputy Director General Attendance from the Government Communication Office: Mrs. Ahmed Al-Suwaidi of the Diplomatic Affairs Department at the General Secretariat of the Executive Council 12 The meeting of the Board Members of the Abu Dhabi Chamber and businessmen with 02 Nov. H.E. Vice-President of Argentine and the accompanying delegation 13 The meeting of H.E. Chairman of the Abu Dhabi Chamber with H.E. Ambassador of the Philippines to the UAE 03 Nov. Attendance from Abu Dhabi Chamber: H.E. Mohammed Thani Al-Rumaithi, Chairman of the Board H.E. Dr. Mubarak Al-Ameri, Board Member H.E. Abdulla Al Qaissieh, Board Member H.E. Reed Al-Dhaheri, Board Member H.E. Sanad Al-Miqbali, Board Member H.E. Hamid Al Shaer, Board Member H.E. Mohamed Helal Al-Muhairi, Director General Mr. Abdullah Ghurair Al-Qubaisi, Deputy Director General Attendance from the Government Communication Office: Mrs. Ahmed Al-Suwaidi of the Diplomatic Affairs Department at the General Secretariat of the Executive Council 27

28 Event Date Participants 14 The meeting of H.E. Chairman of the Abu Dhabi Chamber with H.E. the Governor of White Nile 06 Nov. 15 The meeting of H.E. the 1st Deputy Chairman of the Abu Dhabi Chamber with H.E. Mayor of Geneva 17 Nov. H.E. Ibrahim Al-Mahmoud, 1st Deputy Chairman H.E. Dr. Altaher Musabah Al Marar, 2nd Deputy Chairman Requests for Information Requests for information for internal and external customers: 639 requests # Requests for information for internal and external customers Number of Services 1 Requests for information for internal customers (Chamber s employees) Requests for information for external customers 441 Translation Services: 711 services # Type of Translation Number of Services 1 Editorial translation services / articles Interpretation services / events 56 28

29 Economic Reports and Studies 2016 # Study / Report Policy Brief: Reference Guide for Public-Private Partnerships in Abu Dhabi Investment Opportunities for Abu Dhabi Companies in International Markets Bader: Biannual Abu Dhabi Economic Report Policy Brief: Reference Guide for Fostering Entrepreneurship in Abu Dhabi Industrial strategy for Abu Dhabi companies in international markets Digesting Low Oil: What s next for Abu Dhabi s Real Estate Sector Policy Brief: Reference Guide for Energy Subsidies in Abu Dhabi Biannual Abu Dhabi Economic Report Tourism and the Private Sector in Abu Dhabi Policy Brief: Introducing Value-Added Tax in the United Arab Emirates Comments and Proposals on the five-year strategy plan of Abu Dhabi Business opportunities for a diverse economy in Abu Dhabi 2016: performance, companies and policies Some ideas on the industrial strategy of Abu Dhabi Strategic Plan of Al-Hosn Gas on Sulphar Model A report on foreign trade data in the UAE A report on water resources in Armenia A report on water resources in Georgia A general brief on the competition between the public and private sectors: Strength and weak points, challenges and recommendations Retaining Emirati employees in the private sector: From imagination to reality Direct foreign investment in the UAE: Comments Impact of the fall in the price of oil on the Abu Dhabi private sector: A Macroeconomic Assessment of the Net Impact 29

30 # Study / Report Potential economic impacts on the private sector by laying off labors An overview on the economy of Abu Dhabi: GDP, financial situation, foreign trade and investment Public-Private Partnership: Business models, sectors and corporate frameworks Property investment funds in the GCC: benefits, disadvantages and futuristic look Policy briefs and directions: Defining SMEs Educational sector in Abu Dhabi: problems and challenges More than 20 economic reports on different world countries Speakers: international, Emirati and Arab economists Are free trade deals free? Comments on a workshop on the emirates plan in the General Secretariat of the Executive Council: Ease of doing business and tourism UAE Franchise Association: Organizing, managing and supporting franchises in the UAE Supervising and studying family owned businesses in Abu Dhabi with McKenzie A report on the role of the Abu Dhabi Chamber in economic and financial development: Directed to the International Monetary Fund Agricultural trade projects and investment in Tajakistan Prospect Group: Q & A Economic reports on the countries which host the Chamber s representative offices 30

31 Visuals, proposals, and replying to internal and external letters: 37 # Subject 1 Visuals on conducting specialized workshops on some of the important sectors in the GCC 2 A memorandum concerning a policy proposal to support national industries Proudly made in the UAE 3 Joint work plan draft between the GCC and N. Korea 4 Joint work plan draft between the GCC and Ukraine 5 A proposal to develop the economic UAE-Egypt relations 6 The 38th meeting of the executive leaderships at the Federation of GCC Chambers 7 Digi Chamber 8 The First joint committee with Newziland 9 A survey and a report on the Joint GCC Market 10 The 27th meeting of the joint cooperation committee between the GCC and the EU 11 The 4th joint meeting between the Customs Union Authority and the private sector in the GCC 12 The visions of the Abu Dhabi Chamber concerning the economic decisions of Riyadh Summit. 13 The joint committee with Qatar 14 The minutes of the 20th meeting of the joint GCC market 15 The minutes of the 21st meeting of the joint GCC market 16 The 3rd joint committee with Vietnam 17 The visions of the private sector concerning freeing custom fees on joint IT products 18 The 5th UAE-Korea joint economic committee 19 Joint meetings between the GCC and other countries in The minutes of the 48th meeting of the BOD of the Federation of GCC Chambers 21 The updated reference terms of the study of the customs union 22 Enhancing the joint cooperation between the UAE and Bahrain 23 The official visit to Bulgaria 24 Supporting and developing the industrial sector in the UAE 31

32 # Subject 25 A survey concerning the customs union in the GCC 26 Drawing a long-term strategy to specify the weight and dimensions of goods transportation vehicles in the UAE 27 The proposals of the official visit to Bulgaria 28 Supporting and developing the industrial sector in the UAE (updates) 29 The new Articles of Association of the Federation of Arab Chambers 30 The updated long-term comprehensive development strategy of the GCC ( ) 31 A survey on the sector of practicing economic, investment and services activities in the GCC 32 The meetings of the 3rd cycle of the Higher Joint Committee between the UAE and Belarus. 33 The 4th joint meeting between the Customs Union Authority and the private sector in the GCC. 34 The draft of the periodical discussion panel between trade and industry ministers in the GCC and the representatives of associations, unions and Chambers in the GCC 35 Supporting the procedures of the decision of the Executive Council to transfer labors to labor cities 36 The meetings of the 1st cycle of the Higher Joint Committee between the UAE and Tanzania 37 The report issued by the Union of Arab Chambers 32

33 Events and activities sponsored by the Abu Dhabi Chamber # Events and activities sponsored by the Abu Dhabi Chamber 1 The 9th Autism Week Zayed Heritage Festival International Occupational Safety and Health day (Don t allow work pressure control you) OSHAD 4 Sponsoring Saraya Tent 33

34 Events and activities sponsored by the Abu Dhabi Chamber # Events and activities sponsored by the Abu Dhabi Chamber 1 A seminar on Property Development under the new Property Law 2 A seminar on Reforming Governance in Banks 3 A seminar on Property Ownership and Registration Rules in Abu Dhabi 4 The visit of the German Trade Delegation 5 The meeting of the normal General Assembly for A seminar on Quality Partner Program 7 The Panel Discussion of the Private Sector 8 UAE-Algeria Investment Forum 9 A seminar on Let s Network with suppliers in Abu Dhabi 10 A seminar on Property Ownership and Registration Rules in Abu Dhabi 11 The 2nd Entrepreneurship Awareness Campaign under the title Knowledge and Innovation in Business Sustainability 12 A seminar on The provisions of ownership laws 13 A seminar on Sustainability Mechanisms 14 Social Media campaign between the Chamber and its members 15 Abu Dhabi Business Forum Towards a Sustainable Economy 16 A seminar on the Italian Export Credit Agency 17 A seminar on the Italian Export Credit Agency 18 Summer Training Program A workshop on ICC and its services 20 Invest in Hong Kong seminar 21 The initiative of training law graduates Honoring the Mother of the UAE 23 The celebration of the ADBWC and Emirates Business Women Council on their 15 Anniversary 24 ADNOC for Business Partners Seminar 34

35 # Events and activities sponsored by the Abu Dhabi Chamber 25 A seminar on Companies Memoranda of Associations and Service Agent s Contract 26 A seminar on investment opportunities in Serbia 27 The Korean Malta British Trade Delegation 28 A seminar on Creating Opportunities and seizing Commercial Ideas 29 Panel Discussion with Mawaqef 30 A seminar on Addressing the Parking of Vehicles Vulnerable to Accidents in Musafah District 31 Abu Dhabi Milan Business Forum 32 Contractors and Developers Forum 33 International Franchise Conference and Exhibition 34 The 15th cycle of Sheikh Khalifa Excellence Award 35

36 Media Activities # Statistics Total 1 Speeches and Remarks Press Releases Conferences, Interviews and Agreements 71 4 Other presswork Photography Designing and Directing magazines and booklets Designing and Directing Other publications Number of events and activities advertised in the Chamber s website for e-banner Activities Agenda Number of website visitors Number of participations in social networks 818,162 Facebook Twitter Instagram (November December)

37 Public Relations Division # Statistics Total Visas Receiving and escorting visiting and departing delegation Official transactions in public establishments Receptions / farewell / escort Visas Official transactions in public establishments 37

38 Abu Dhabi Businesswomen Council (ADBWC) 2016 Memberships Number of business women in 2016 Mubdiaa Board Members 2016 Locals Non-locals Abu Dhabi Al-Ain Western Region

39 Activities Number Meetings of the Executive Panel 4 Agreements and MoUs Between the ADBWC and a number of other entities 5 Press conferences 2 Training courses, forums and seminars 32 The celebration of the Council s 15 Anniversary 2 Marketing Exhibitions organized within the frame of the 2nd Entrepreneurship Awareness Campaign 6 Marketing Exhibitions organized in cooperation with other entities 4 The participation of the ADBWC in different events 38 Visiting delegations 1 Outbound delegations 2 Total 96 39

40 The celebration of the ADBWC and Emirates Business Women Council on their 15 Anniversary From Establishment to Empowerment Date Venue Attendance from the ADBWC side Outcomes Attendance 08 November 2016 Emirates Palace Hotel H.E. Maryam Al-Rumaithi, Chairperson of the Board H.E. Rafia Al-Qubaisi, Deputy Chairperson H.E. Mouza Al-Otaiba, Board Member H.E. Reed Al-Shiryani Al-Dhaheri, Board member H.E. Dalal Al-Qubaisi, Board Member H.E. Huda Al-Matroushi, Board Member H.E. Salma Al-Muhairi, Board Member H.E. Aisha Al-Dhaheri, Board Member H.E. Alya Al-Mazroui, Board Member H.E. Fatima Al-Mazroui, Board Member H.E. Shafiqa Al-Ameri, Director of ADBWC Businessmen and other supporting persons to both the ADBWC and the Emirates Businesswomen Council were honored in addition to honoring former Board members: Supporting persons: 19 EBWC members: 39 ADBWC members: 28 Businessmen: 6 Percentage of general Satisfaction 500 participants 87% 40

41 Meetings of the Executive Board Meeting Date Number of Attendance Number of Recommendations The 1st Meeting of the Executive Board January The 2nd Meeting of the Executive Board February The 3rd Meeting of the Executive Board April The 4th Meeting of the Executive Board September Percentage of Executing the Recommendations 100% 25 41

42 Agreements and MoUs of the ADBWC in 2016 # Agreement Signing Date Term 1 MoU with Richmond Dubai, Van Cleef & Arpels 09 March 2016 Two years - 2 MoU with Emirates Business Women Council 24 March years Organizing the celebration of the ADBWC and Emirates Business Women Council on their 15 Anniversary 3 A cooperation agreement with Bahrain Business Women Society 30 March 2016 Open Attending the meetings of the Society 4 MoU with the Family Development Foundation 30 May years Cooperation in training and habilitating business women and women entrepreneurs Cooperating in conducting conferences and forums Providing consultation on the best creative and innovative project idea award 2016 Joining the committees of the best creative and innovative project idea award Participating in organizing the celebration of the ADBWC 15 Anniversary 5 MoU with Zayed University 08 June years Cooperation in training and habilitating business women and women entrepreneurs within the activities of the 2nd Entrepreneurship Awareness Campaign Joining the committees of the best creative and innovative project idea award Total Number of MoUs and agreements signed in 2016: 5 42

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44 Members Services Center Entity Number of Provided Services Number of Visitors Abu Dhabi Chamber Judicial Department Department of Municipal Affairs Department of Transport Department of Economic Development Environment Agency Abu Dhabi Distribution Company Vehicles and Drivers Licensing Department General Directorate of Residency and Foreigners Affairs Ministry of Foreign Affairs National Bank of Abu Dhabi Abu Dhabi Islamic Bank Emirates Post Daman The Center of Waste Management Tadweer First Legal Translation 1 0 Elite Legal Translation Services 5 0 Etihad Publication Services 8 20 Infinity Services 5 0 Enjazat Services 8 0 Du Etisalat Ministry of labor Number of Entities Total Number of Visitors

45 Chamber s Membership Movement in 2016 Statistics New Renewed Cancelled Modified Movement and distribution of memberships according to geographical areas of the Emirate of Abu Dhabi in 2016 Number of Memberships Abu Dhabi Al-Ain Western Region New Renewed Cancelled Modified General Statistics on Memberships in 2016 Statistics 2016 Number of answered enquiries 3374 Number of SMS reminders of membership Expiration

46 Month Percentage of monthly increase in the number of memberships January 7331 February 7863 March 8597 April 7285 May 8780 June 8095 July 5737 August 7697 September 5704 October 7184 November 7574 December

47 Provided Services to Entrepreneurs in 2016 Percentage of monthly increase in the number of memberships Section 2016 Number of activities and events provided to entrepreneurs 10 Number of attendance to events provided to entrepreneurs 10 Number of consultations provided to entrepreneurs 2585 Number of studies and reports issued by the Entrepreneurs Development Department 44 Number of beneficiaries from the publications of the Entrepreneurs Development Department 2398 Number of evaluated projects 49 Number of feasibility studies for entrepreneurs 8 Publications (manuals and brochures) 10 Initiatives and proposals 6 Meetings on growth and expanding in businesses 130 Meetings with public and semi-governmental establishments to support small and medium enterprises 18 Partnerships with different entities (Supervising the process of drafting, reviewing and coordinating agreements) 1 Exhibitions and events 7 Designing and executing projects 3 Updating the information of the sectors 3 Field visits 5 47

48 Number of Visitors to the Business Link Statistics Total Members of the Abu Dhabi Chamber 1128 New Investors

49 Provided Services to Entrepreneurs in 2016 In addition to the Members Services Center, the Abu Dhabi Chamber serves its members through its main branches in Abu Dhabi, Al-Ain and the Western Region as well as through affiliated representative offices across the Emirate of Abu Dhabi: # Agreement Signing Date 1 Abu Dhabi The Chamber s Tower 2 Abu Dhabi Business Center Department of Economic Development 3 Al-Bateen Branch Abu Dhabi Municipality Building (Al-Bateen Branch) 4 Al-Shahama Branch Abu Dhabi Municipality Building (Al-Shahama Branch) 5 Al-Wathba Branch Abu Dhabi Municipality Building (Al-Wathba Branch) 6 Industrial City Industrial City management Center ICAD 7 Enjazat Musafah Branch 8 Al-Samha Kizad # Main Branch Representative Office 1 Al-Ain Abu Dhabi Chamber Building (Al-Ain Branch) 2 Department of Economic Development Building of the Department of Economic Development Al-Ain Branch 3 Mizyad Al-Ain Municipality Building (Mizyad Branch) 4 Al-Heir Al-Ain Municipality Building (Al-Heir Branch) 5 Al-Ain City Behind the old Municipality building 6 Al-Waqn Al-Ain Municipality Building (Al-Waqn Branch) 7 Al-Qou Al-Ain Municipality Building (Al-Qou Branch) 8 Khatm Al-Shaklah Al-Ain Municipality Building # Western Region Branch Representative Office 1 Western Region Tam Center 2 Liwa Tam Center 3 Al-Silaa Tam Center 4 Delma Tam Center 5 Al-Marfaa Tam Center 6 Zayed City Tam Center 7 Ghiyathi Tam Center 49

50 Statistics on the services of the Abu Dhabi Chamber in 2016 Services of Legal Consultations and Contracts Section 2016 Number of provided legal consultations 3216 Number of resolved complaints 52 Number of contracts and agreements 142 Number of studies, legal researches and reports 163 Number of legal publications 2 Number of training courses and workshops 6 Percentage of attendance in events and activities 100% 50

51 Services of Abu Dhabi Commercial Conciliation and Arbitration Center Training Courses: Section Number of training courses on arbitration Number of arbitration cases at the Center Number of arbitrators registered at the Center Cooperation Agreements The cooperation agreement with the GCC Commercial Conciliation and Arbitration Center was activated twice during the first half and second half of 2016 Accomplishments of the Customs and commercial arbitration committee Number of meetings 6 Most Important Decisions The objections of the parties on naming the assigned arbitrators by themselves The requests of extending arbitration periods in some cases The objections of the parties on the existence of the arbitration term and the scope of its application Approving specific arbitrators by the parties from outside the lists of the center Approving the registration of arbitrators and experts in the lists of the center 51

52 Sheikh Khalifa Excellence Award Sheikh Khalifa Excellence Award 2016 Number of companies applied to participate in the award 79 Number of attendance in the award and its conferences 2100 Section Number Training Courses 49 Consultations 5 Number of Beneficiaries 87 52

53 UAE Academy Aligned with the mandate of the Abu Dhabi Chamber and Abu Dhabi s Policy Agenda /Economic Vision 2030, the UAE Academy s education and training programs provide fresh graduates and professionals with the requisite knowledge and skills to compete in the 21st century job market. In parallel, the Academy s strategic initiatives and research activities aim at raising the level of skills according to the best international standards and contributing to a sustainable knowledge-based economy within Abu Dhabi. Since its inception in 2006, the UAE Academy provided training programs to more than 30,000 trainee, 90% of whom are Emirati nationals. The Abu Dhabi School of Management is honored to deliver successfully one of the most prestigious MBA programs in Abu Dhabi in conjunction with the top ranked Imperial College Business School from London. More than 259 students graduated from the MBA program. The School also delivers Master of Science in Quality and Business Excellence, and Master of Science in Leadership and Organizational Development. The total number of students who joined the programs of the school exceeded 460 students; most of whom are UAE citizens. This report sums up the achievements of the UAE Academy and the ADSM in We were able to occupy a prestigious position as a pioneering educational establishment that provides innovative educational methods that helped it raise the training and occupational habilitation as well as academic education and enhanced its place and credibility in the community of the emirate of Abu Dhabi. This reflected positively on the image of the Abu Dhabi Chamber and the emirate as a whole. Besides, the Academy and the ADSM provide significant contributions to support the Emiratization process in Abu Dhabi and the UAE, and they form a vital bridge between the job market and studying its needs from Emiratis and their occupational skills and how much they are linked to the development the job market is witnessing in Abu Dhabi. Training and Skills Development in 2016 Number of trainees 3249 Number of training programs 269 Number of establishments 34 53

54 The UAE Academy coped with the changes and developments of the job market in Abu Dhabi and the private sector by changing and developing its educational and academic curriculums in order to raise the level of skills and rising up to the international standards. The Academy is considered an approved center for the following entities: Microsoft Imagine Academy Oracle University Institute of Leadership & Management (ILM) City & Guilds Project Management Institute (PMI) Chartered Institute for Environmental Health (CIEH) High field Middle East Besides, the UAE Academy is an approved examination center for: Business Language Testing Service (BULATS) Pearson Test of English (PTE) Graduate Management Admission Test (GMAT) International Computer Driving License (ICDL) 54

55 1. Human Resources Human Resources at the Chamber 2016 Total Number of Employees 237 Percentage of Emirati Employees Males 28% Percentage of Emirati Employees Females 35% Percentage of Emirati Employees in senior positions Males 86% Percentage of Emirati Employees in senior positions Females 14% Emiratization percentage at the Chamber 62% Occupation turnover rate 4.2% Percentage of employees satisfaction 61% Training Employees 2016 Rate of training courses for each employee in a year Two courses Total incentive allowances for the employees Total costs of training Chamber employees AED

56 Economic Performance of the Chamber in 2016 Economic Performance (in UAE Dirham) 2016 Total revenues 253,412,267 Total expenses 187,509,839 Revenues from non-membership services fees for % Percentage of expenses rationalization 13% Value of the provided social contributions 2016 Social Contributions 2,475,000 56

57 Information Technology Department # Achievements 2016 Number Details 1 Number of used electronic systems 15 Membership system Legal system HR system Financial system Purchasing system Intranet system Website system Purchasing system E-payment system Central fax system SMS system E-switch board system Trade delegations system ADBWC and businesses and communications sector membership enquiries system Central archiving system 2 Value of projects specialized for IT infrastructure 1, Replacing the electronic network at Al-Ain Branch Wide Area Network 3 Number of strategic partners which were linked electronically with the Chamber 2 Department of Economic Development Tourism and Culture Authority 4 Percentage of computerized services 60% As mentioned above ( Number of used electronic systems) 5 Percentage of electronic transactions and services out of the total transactions and services at the Chamber 80% Most of Chamber s membership services are made through the electronic link with other authorities Certificate of Origin is issued through the electronic services The other services are legal services; events and specialized reports 57

58 Al-Ain Branch 2016 Exhibitions, conferences, seminars and workshops: Event Objective Venue Date Number of Attendants A workshop on Heading towards export: Rules and Regulations Helping companies increase investment revenues by participating in international exhibitions and trade delegations. Abu Dhabi Chamber Al-Ain Branch 22 March Leadership Workshop Understanding the principles, techniques and role of the leadership Abu Dhabi Chamber Al-Ain Branch March Workshop on Instagram Marketing Founding an effective Instagram page Abu Dhabi Chamber Al-Ain Branch April A seminar on Family Owned Businesses and their legal impacts Informing of Family Owned Businesses and their legal impacts Abu Dhabi Chamber Al-Ain Branch 12 May A seminar on drawing a work plan Understanding the concept and importance of a work plan and its relation to the strategic plan of the company Abu Dhabi Chamber Al-Ain Branch 25 May A seminar on leadership - creation successful teams Forming an outstanding team work Abu Dhabi Chamber Al-Ain Branch 30 August An orientation seminar on Sheikh Khalifa Excellence Award Informing of the award and giving a complete brief on its framework Abu Dhabi Chamber Al-Ain Branch 05 September Al-Ain Media and Marketing Forum Shedding light on how the social media affects trade and social businesses and the whole community Rotana Hotel Al- Ain November A seminar on Creating Opportunities and seizing Commercial Ideas Helping in finding pioneering, creative and competitive ideas to enter the business world Abu Dhabi Chamber Al-Ain Branch 27 November

59 Workshop on Your Way to the 1st Million: How to organize your budget and the budget of your family Raising knowledge and increasing the competency of entrepreneurs Abu Dhabi Chamber Al-Ain Branch 07 December A workshop on how to generate new ideas for your project Raising knowledge and increasing the competency of entrepreneurs Abu Dhabi Chamber Al-Ain Branch 13 December A workshop on the Charisma of a Successful Entrepreneur Raising knowledge and increasing the competency of entrepreneurs Abu Dhabi Chamber Al-Ain Branch 14 December Your Health is in your Movement Healthcare awareness Abu Dhabi Chamber Al-Ain Branch 24 August 2016 Employees of Abu Dhabi Chamber Family Day Creating a one family atmosphere at work Abu Dhabi Chamber Al-Ain Branch 10 November 2016 Employees family Women Employee Trip Entertainment Dubai City 23 September 2016 Employees of Abu Dhabi Chamber al ain National Day Celebrating the national day Abu Dhabi Chamber Al-Ain Branch 28 November 2016 Employees of Abu Dhabi Chamber al ain Martyr Day Remembering the martyrs Abu Dhabi Chamber Al-Ain Branch 30 November 2016 Employees of Abu Dhabi Chamber al ain Flag Day The directions of the government Abu Dhabi Chamber Al-Ain Branch 03 November 2016 Employees of Abu Dhabi Chamber al ain 59

60 Martyr Day Ramadan Suhoor National Day Flag Day 60