Questionnaire. Shri. [Nashik]

Transcription

1 Appendix I Q.N. Name of Activity Questionnaire Options / Suggestions Name of Tourist / Customer (Head of Family) Shri. [Nashik] Name of traveling Agency selected for Tourism Media used for Marketing () Newspaper () Telephone () Letters () SMS () () Hoardings () Mela (8) Road show (9) Other Age (up to December 8) Years () to () to () to () to 8 () 8-Onwrds Educational Qualification () Undergraduate () Graduate () Postgraduates ()professional Qualification () Diploma Holder () No Education () Others Profession () Medical () Business () Farmer () Education () Lawyer () Architect () Engineer () Govt. Officer / Employee (8) Retired (9) Student () Private Service () Others Customers Earning (Monthly Income ) ()No Earning () Less than () Salary between and 9 () Salary between and 9 () More than to Onwards () Pensioner What is the purpose of ()Cultural program () Weekends () Visit Visiting Friends and Families() Business () Health Treatment () Social Function () Conference (8) Pilgrimage (9) Other What were Tourist s ) Expectations during tour? ) ) ) ) 8 Category of Tour () Domestic () International 9 Type of tour offered () Economical () Deluxe () Luxury Mode of Transport () Bus () Rail () Air Which scheme of tour you () Holiday () Forest () Adventure ()

2 enjoyed? Religious () Honeymoon () Nature () Safari () Other How are Tours and () Very high () Affordable () Traveling packages? Less How much percentage of discount given Not Given Less Than % % To % % to % % &Above Insurance Coverage () Up to Lakh () Lakh to Lakh () Above Lakh. How many times Tourism agency had communicated you Not Communicated Times Times Times Times How was Accommodation provided ()Luxury Class Hotel () Charitable Rest House () Economic Budget Hotel () Guest House () Staying with Friends or Relative s House. Rooms ()Not Cleaned () Cleaned 8 Beddings () Not Fresh () Fresh 9 Ventilation () No Ventilation () Proper Ventilation Maintained Hospitality services () YES () NO () Fully () Partially Food Quality during Tour? () Testy & Delicious () Quality not according to Price () Fresh () Costly but of good quality Whether Guide is () YES () NO provided? If, He have () Fully () Partially given Information about sightseeing Medical Services provided () YES () NO Technological and Geographical awareness to customers () ()No Tourism agencies provided Response to customers enquiry? Traveling Agency taken your Care during Tour? Assistances provided to customers in Market () Faster () Moderate () Slow () () No () No () 8 Cost of services () N.A. () Less () Affordable

3 9 How many times you and your family or Friends make a tour with the same traveling Agency? Are you satisfied with all tourism services provided? Do you think, the agency calls you back after the tour is over? ()Very High () One time () Two times () Three times () Four Times () Fully Satisfied () Not Satisfied () () No 8

4 Appendix II Codification of Data Coding Sheet S.N. Name of Activity Rages of Values Code Name of Tourist / Customer (Head of Family) Name of traveling Agency selected for Tourism Media used for Marketing Road show Mela Hoardings SMS Newspaper Letters Telephone Others Age (Up to ST December 8) onwrds Educational Qualification () Undergraduate () Graduate () Postgraduates () professional Profession Medical Business Farmer Education Lawyer Architect Engineer Govt. Officer Retired Person Students Private Service Others Customers Monthly Income Qualification () Diploma Holder () No Education () Others ()No Earning () Less than () Salary between and 9 () Salary between and

5 () More than to Onwards () Pensioner What is the purpose of Visit Cultural Program Weekends Visiting Friends Relatives Business Health Treatment Social Function Conference Pilgrimage Others What were Tourist s Expectations during tour? 8 Category of Tour Domestic International 9 Which Type of Tour Economical offered? Deluxe Luxury Mode of Transport Bus Rail Air Which scheme of tour you like? Fresh and Delicious food Maintained Hospitality Cover maximum destinations Friendly Relations Safe and Secured Provide Medical Facility Provide Insurance Give Tour Map Assistance to Tourists Heavy Discounts Holiday Forest Adventure Religious Honeymoon Nature Safari Other How are Tours and Traveling packages? How much percentage of discount given Less Affordable Very High Not Given Less Than % % To % % to % % &Above

6 Insurance Coverage () (No) () Up to Lakh () Lakh to Lakh () Lakh.- Lakh How many times Tourism Not Communicated agency had communicated Times you Times Times How was Accommodation provided Times Charitable Rest House Staying with Friends Economical Budget Hotel Guest House Luxury Class Hotel Rooms Not Clean Clean 8 Beddings Not Fresh Good 9 Ventilation No Ventilations Proper Ventilations,, Maintained Hospitality services No Food Quality during Tour? Quality not according to Price Fresh Testy and Delicious Costly but of good quality Whether Guide is provided? If, He have given Information about sightseeing Medical Services provided (if any) Technological and Geographical awareness to customers Tourism agencies provided Response to customers? Not Provided Partially Provided Fully Provided No No Slow Moderate Faster No Traveling Agency taken your Care during Tour? Assistances provided No 8 Cost of services N.A. Less Affordable

7 9 How many times you and your family or Friends make a tour with the same traveling Agency? Are you satisfied with all tourism services provided? Do you think, the agency calls you back after the tour is over? Very High N.A. Time Times Times Times Not Satisfied Partially Satisfied Fully Satisfied No

8 Appendix III Nashik City Map

9 Appendix IV Maharashtra Tourists Map

10 Appendix V Indian Tourists Map