Arbonne Ultimate Facial Group Presentation

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1 Arbonne Ultimate Facial Group Presentation Set-up before guests arrive (10 minutes): Make sure you are fully prepared BEFORE the first guest arrives. Have a mindset of service and fun! Play instrumental spa-type music in the background to enhance their experience. Serve very light spa-type refreshments such as: fizz sticks with a slice of orange served in wine glasses, grapes, bite-size homemade protein bars, wine, ice water with sliced orange, lemon or cucumber, and any other Essentials products you d like to serve, i.e. detox tea, fit chews. Place Settings for Each Guest: (be sure you have enough for each guest - you can get these at the Dollar Store/Target, etc.) Placemat, Small Standing Mirror, Headband, Small Plastic Bowl, 1 dry washcloth or paper towel, 4 moist washcloths per guest (put in thermal bag to keep warm), Ultimate Facial Guest Instructions & Close Sheet (laminate or page protector, 1 on each side) Place on Table: FC5: O/C Wash, N/D Wash, Exfoliating New Cell Scrub, Intense Hydration Mask, Deep Pore Cleansing Mask, Eye Crème, Night Crème RE9: Smoothing Facial Cleanser, Cellular Renewal Masque, Toner, Eye Crème, Night Crème Favorite Product(s): Makeup Primer, Instant Lift Gel Small plastic spatulas for Cellular Renewal Masque & FC5 Eye Crème & Night Crèmes Unwind Body Mist Set up on side: Thermal lunch box with warm, moist washcloths (4 per guest); You can warm them in microwave (and reheat if needed) and mist them with the Unwind Body Spray Plastic basket (or grocery bag) to place used washcloths in after 1 st four steps Small gift for Hostess (travel size shampoo/conditioner/body wash/lotion, or purchase a full size product, i.e. FC5 hand/foot crème, Awaken Salt Scrub, using your $125 for $25) Gifts for Left/Right Game and Mini Purse Booking Game: Samples of Makeup Primer (#7582), Detox Spa Hair Mask (#7225), Mini Hand Crèmes (#9168) and Foot Crèmes (#7464) with your business card in little organza bag (nashvillewraps.com) or small paper gift bag with tissue If desired: Mini Purses (6) ~ 4 empty, 2 with Enjoy your Free Gift (Order purses at They will get their Free Gift (Pamper Pack with a detox spa & primer sample or an FC5 Hand or Foot crème) when they have their get-together. Guest Profile Sheet & Order Forms, Pens, Catalogs, New PC Free Product List & RE9 Cost Comparison (laminate or in page protector, 1 on each side), Open Date Card on cute clipboard, Host Planners, Prospect/Curiosity Folders ipad/tablet/laptop (if desired) to play videos, read script, take orders (Set up ABC News Video beforehand so guests don t have to watch 30 second commercial) 1

2 Meet and Greet (as guests arrive 10 minutes) Introduce yourself, thank them for coming, have them get food/drink and invite them sit at any place setting. ASK questions - no Arbonning : How do you know the hostess? Where do you work? Do you stay home with kids? How many children do you have? What do you do in your free time? etc. Thank you (2 min) If launching a new business partner: Thanks so much for coming tonight to support with his/her Arbonne business. I am so excited to partner with and she/he is a great asset to our team! I am looking forward to helping build her/his business and I know it won t be long before he/she has earned her/his white Mercedes Benz from Arbonne! We are going to tell you why decided to start his/her business with Arbonne and what makes our products different., why don t you share with everyone a little bit about your favorite products and why you decided to get started with your business? (let new consultant share). Great! If regular Ultimate Facial: First of all, I d like to thank for inviting you all over. I met through, and just for hosting our Ultimate Facial, I d like you to give you this as my thank you. I d also like to thank all of you for coming. Tonight is all about you! You are going to love experiencing this spa-quality facial with Arbonne s Swiss-formulated, Ultra-Prestige, Vegan Certified products! CONTINUE: Just as a little ice-breaker and to get to know each other a little better, I d love for us to go around the table and answer one of these questions, 1) If I could grant you one wish for your skin or your health, what would it be? OR 2) If time and money were no object, what would you be doing with your life today? You can start to get things going, but then say I d love to hear from you and LET GUESTS SHARE. Your I Story (3 mins. MAX) Now, really quickly, I d like to tell you a little about myself. My name is, and I ve been with Arbonne for days/months/years. I am married/single/kids and I have lived in for months/years. My background is in and I currently. I was introduced to Arbonne by and initially I thought that Arbonne was. I was excited/afraid/a little nervous, but I really (wanted to change my situation/fell in love with the products). I decided to start my business because, and I m so happy I did because I will be able to / I have had the opportunity to because of my Arbonne business. I am on track to (promote to the next management level / earn ) and I feel so much better knowing I am (building a significant second stream of income/a plan B ) that I can work into the nooks and crannies of my busy life. Not to mention, I m having a ton of fun doing it! 2

3 The Arbonne Advantage (4 mins.) How many of you have heard of Arbonne before tonight? (let them answer). Arbonne has been the best kept secret for over 30 years, but not for long! Our goal is for Arbonne will be a household name in the next few years! My job is to share the Arbonne Advantage with others. Did you know that the European Union has banned over 1200 chemicals from their personal care products? The FDA has banned just 10. Arbonne self-regulates according to the world s highest standard, the European Union, and we strive for products that are pure, safe and that deliver results. They are formulated based on the highest Swiss ingredient standards, and everything is made right here in the U.S., where the manufacturing standards are the highest. If you have access to an ipad/laptop/tablet: I d like to show you a quick video that aired on ABC news recently about the importance of the ingredients in our products. Play 2 minute video: So, you can be assured that when you use Arbonne, you don t have to worry about any of these harmful ingredients. We are also animal-friendly, PETA approved, and eco-friendly. We are committed to providing products that are not only safe for you and me, but also for our environment. The FACIAL (35 minutes) So, now that you know a little about the quality that goes into our products and the high standards our products live up to It s time for a true hands-on experience with our Ultimate Facial! There are salons and spas all over the country that are carrying Arbonne products, and this exact facial is done for around $150, so you're in for a real treat! You will get to experience an exfoliation, a micro-peel and an intense hydration or deep cleansing treatment. And when we re finished with the facial, I ll tell you how you can get a really incredible deal on these products. Are you ready to get started? Great! Everyone grab your headband. Please look at your menus and decide which products you d like to try based on your skin type. If you have extremely sensitive skin or rosacea, please choose the products for normal to dry or normal to oily skin (FC5). If you re currently using Retin-A, let me know and we ll adjust as we go through the facial. I ll go ahead and get some warm water in each of your bowls and we ll get started. We ll start with Step 1, The Cleanser: Moisten your fingertips and wet your face with some water from your bowl. I ll give each of you a pea-sized amount that you can gently rub all over your face using circular motions. You can use this cleanser on your eyes too-it s great for removing eye makeup. If you d like it to lather more, just add a little more water from your bowl with your fingers. When washing your face, you don t want it to feel squeaky-clean. If it does, that means you stripped it of its protective acid mantle. All of our cleansers are ph correct, so they cleanse without stripping or drying your skin, and they will remove dirt, oil, and lipstick too. 3

4 (Give each guest a warm washcloth from the thermal bag) Now, use your washcloth to remove the cleanser from your skin. When you re finished, place your washcloth in the basket (or have them put it in the plastic bag). Be sure to look in the mirror at how nice your skin looks and feel how soft your face is just from using our vegan cleanser. Step 2 is our FC5 Exfoliating New Cell Scrub: I ll give each of you a pea-sized amount of this product. You ll want to wet your skin again using some water from your bowl, and gently massage your face and neck with this and be sure not to get it near your eyes. The technology behind this is amazing! The fruits and veggies in this product (strawberry, pumpkin, kiwi, mango and carrot) act like little pac men on your face to remove all the dead skin. It s normal to feel some tingling and to experience some redness with this product. If it s really intense, try using a little more water with it. (Give each guest a warm washcloth from the thermal bag) After you ve gently massaged your face, go ahead and use your washcloth to remove this scrub. When you re finished, just put your washcloth in the basket (or plastic bag). Again, take a look in your mirrors and feel how soft your face is. Our next step is The RE9 Cellular Renewal Masque: You are going to LOVE this product this is absolutely one of my favorites!!! It s like going to the spa and having a chemical peel, but without the chemicals and without the peeling for days afterward. If you are currently using Retin-A or have really sensitive skin, you can decide if you d like to do this step. This mask is an intense exfoliation, so if you want to try it and see how it feels, that s fine. You can try it for half the time if you d like to still experience it. I ll give each of you a pea-sized amount. You ll apply this all over your face, making sure you avoid your eyes. And you don t use water with this masque just apply it directly on your skin. We re going to leave this on for 5 minutes. Some people experience intense tingling and it s normal for your skin to have some redness as its secret ingredient is working to provide you with a deep level of exfoliation. If you re wondering what that secret ingredient is, it s pineapple. Pineapple works so well to remove dead cells, fine lines and wrinkles. Pineapple workers do not have visible fingerprints because of how effective an exfoliator pineapple is. Pretty incredible, isn t it? You can use your washcloth/paper towel to wipe off the excess from your hands, and while we wait for this mask to dry, I have a little story for you and a game! I ve got a gift here that you can take home tonight if you are the winner. Here s how the game works: I m going to read the Arbonne story and each time I say the word left, pass the gift to your left. And each time I say the word right, pass the gift to the right. The person holding the gift at the end of the story is the winner. OK here we go! 4

5 Arbonne s philosophy is to provide pure, safe and beneficial products. Arbonne products combine the best of science and nature, using the purest and finest ingredients that perform to get the RIGHT results. Each formulation undergoes extensive voluntary testing in independent labs to ensure safety. RIGHT next to pure and safe is Arbonne s third philosophy--beneficial. Our proprietary formulas deliver incredible results. It s just not RIGHT to spend money on products that don t work, RIGHT? Over 30 years ago, our founder, Petter Morck knew that most products being LEFT on people's skin were not the healthiest for them. Our skin is the largest organ of the body that protects all the other organs. Did you know that ingredients LEFT on the skin get absorbed into the blood stream within 26 seconds? You might be asking yourself what are the ingredients that should be LEFT off of our skin? That is a good question! For starters, a common ingredient in most skin care is MINERAL OIL, which is simply highly refined crude oil. Using mineral oil on the skin is similar to covering your skin in plastic wrap! It creates a barrier on your skin that does NOT allow ingredients to be absorbed. That barrier does not allow toxins to be released from the skin either. That's just not RIGHT! Second, mineral oil dehydrates skin by pulling water and moisture RIGHT from the bottom layers where skin is regenerating. Signs at marathons warn runners against using products containing mineral oil before a race because it impedes respiration. PARABENS are another ingredient that are just down RIGHT bad! Parabens are a preservative that have been linked to breast cancer. It is not easy to find products without parabens or mineral oil, but it is so important to your health to be sure that these are LEFT out of your products. Go home tonight and check your labels! You will be amazed! ARTIFICIAL COLORS AND FRAGRANCES have no purpose being LEFT on the skin either. Soaps, shampoos and body washes are drying to the skin and leave scum on the surface layer, just like on the bathtub, and can strip the skin of its precious acid mantle and natural moisture. The RIGHT ph would match the acid mantle of the skin which functions best at a ph of 5.5 to 6.5. When the acid mantle is preserved, it acts like a bug zapper to germs and bacteria. All of Arbonne s products are formulated to match our skin s acid mantle. We call that ph correct, or should we say, ph RIGHT? Last but not least, let s talk about ANIMAL BY-PRODUCTS. Did you know the most prestigious cosmetic companies in this country purchase ingredients from Rendering Plants? Does anyone know what a rendering plant is? These are collection centers for animal LEFT-over parts from slaughterhouses, road kill, euthanized animals and old restaurant grease. Cosmetic companies use the rendered, greasy by-products for lipstick, eye make-up, foundation, facial creams and soaps. These animal by-products still contain hormone altering chemicals and toxins, and 97% of the skin care and makeup sold contain animal fat unless it says otherwise on the bottle. All of these ingredients are not RIGHT for the skin, and you won t find them in any of our products. So, to sum it up, Arbonne is the RIGHT company, with the RIGHT philosophy, the RIGHT ingredients, and the RIGHT products that give the RIGHT results. Aren t you glad you re not LEFT in the dark anymore about what s not RIGHT? The End! 5

6 Give each guest a new warm washcloth. Ok, it s time to remove this mask with your warm washcloths. Again, when you re finished, just put your washcloth in the basket (or plastic bag). Next is Step 4: The Intense Hydration Mask or the Deep Cleansing Mask, depending on your skin type. You don t need water when applying these masks either. I ll give you about a dime-sized amount of these, and again, avoid getting them near your eyes. If you use Retin-A or have sensitive skin, I recommend the Intense Hydration Mask. The Intense Hydration Mask you will massage into your skin for about 1 minute and then let it sit for another 10 minutes. This mask will revitalize and re-hydrate your skin, giving it a softer, more radiant appearance. The Deep Cleansing Mask is a clay mask that will draw out impurities and excess oils, and will refine your pores for clarity and a revitalized appearance. With this mask, you ll focus on your t-zone It s normal to feel intense heat and tingling for several minutes and to experience some redness with this mask. It will dissipate after a few minutes, though, and you ll let this one sit for 10 minutes. After applying the mask, go ahead and wipe off your hands with a little bit of water and your washcloth, and while we wait for these Masks to fully do their stuff, I d like to play a couple of videos. Many people think Arbonne is just a skin care and cosmetics company, but we have an entire wellness line that is changing people s lives. This first one is a feel good video by a 19 year old girl and her mom who had incredible results with our 30 Days to Fit program. You can play it on ipad, laptop, etc. or have them pull it up on youtube on their phones (mute all volumes except one). If no access to play videos, just chat with the guests and have fun! Play first 6 minutes of Anna Joy s video: Isn t that amazing? If you or someone you know is interested, we also do a wellness workshop where we blend up a Reese's Peanut Butter Cup shake or a Junior Mint shake for you and your friends, and we ll try homemade protein bars and our all-natural energy drinks! We have just a few more minutes to let these masks work their magic, so I ll show one more quick video about how Arbonne works. Getting a group together like this is just a small piece of what I do. What we do is educate others about toxins in personal care products and empower them with choices for their health and their finances. We do this in 30 and 60 minute coffee appointments. This is a fun, 2-minute animated video that explains how Arbonne works. Play How Arbonne Works 2 minute video: 6

7 Ok, it s time to get to our final steps. Give each guest a new warm washcloth. Go ahead and remove this final mask and put your washcloths in the basket. While I remove the bowls from the table, be sure to take another look in your mirror doesn t your skin look and feel amazing? Those of you who used the anti-aging cleanser will need to spritz 2-3 squirts of the anti-aging toner on your face (or do 2 squirts into your palm, rub your hands together and smooth on your face). Those of you that used the other cleansers already toned your skin because Arbonne was able to combine the toners with the cleansers in the FC5 line of products. This is an antioxidant rich, ph correct mist that contains vitamins A, C and E, but no SD alcohol or acetone, which strip your skin. The purpose of the toner is to help minimize pores and to bring your skin back to the proper ph after washing so your skin is ready to accept the next step, the moisturizer, more efficiently. Now let s get to our Final Steps...the eye crème and night crème. You guys are going to LOVE sleeping in Arbonne tonight!!! Just wait you ll still feel the difference in your skin tomorrow morning! First, I ll apply a pea-sized amount of eye crème to the tip of your ring finger. Now, tap your fingers together to get the same amount on each fingertip. Then pat gently around the delicate skin around your eyes. Don t get it too close to your eyes (show them how). This exclusive blend supports collagen, reduces puffiness and diminishes dark circles and wrinkles. If you have extra, you can put some on your lips to help with fine lines, or anyplace else you d like to target. Do you ever wonder why companies make eye creams, neck creams and body creams why all the different creams? Skin has different thicknesses in different areas the body is like cardboard, the facial skin is like stationery, but the eye skin is like tissue paper. If you put a regular moisturizer around your eyes, year after year, you ll stretch out your oil glands, which can cause puffiness and sagging. Eyes are one of the first places people show aging, so you should start a good eye cream in your 20s for prevention. Finally, we ll apply the night crème! You will only need a small amount of this too. All of Arbonne s products are very concentrated, so a little bit goes a long way. Apply this all over your face, but avoid your eyes. Do you all know what happens in your body while you sleep? Your body repairs its cells. The same happens with our skin. This night cream repairs cell damage from the day and it encourages cell recovery while we sleep. Many people NEVER use night cream because they think they will wake up in the morning feeling all greasy, but you won t! These ingredients soak in to the deep layers of your skin and don t sit on top like cheap night creams containing mineral oil. 7

8 It is so important to use a good night cream, especially if you have really dry OR really oily skin. A bad night cream (or no night cream) can contribute to overly dry, overly oily, or acne prone skin! The Close (15 minutes - THIS IS THE MOST IMPORTANT PART of your event!) HAND OUT CATALOGS, GUEST PROFILE SHEETS & PENS NOW. Take a look at the cover everyone in this catalog is an Arbonne consultant, including the men! We don t use any models. Isn t that awesome? And the people on the cover represent the 4 countries we are in. Now, turn with me in your catalog to page 19 (where the RE9 set is). Tonight, you have done an intensive treatment that you ll only do for yourself a couple of times per month. But every single day, these are the products you use. The entire set includes a cleanser, toner, serum, eye crème, day crème and night crème. It is a 5-step system that takes less than 2 minutes each day. This entire set retails for just $323. A Lancome system at the mall is over $550, so Arbonne s is a super great deal on a Swiss anti aging system that really works! And who knows what ingredients are used in other lines. There are no concerns with Arbonne you now know that the ingredients Arbonne uses are safe and don t contain any animal fat, mineral oil, harmful preservatives or artificial fragrances. So this is a super great deal on a healthy product line that actually works and makes your skin look fantastic. Now go ahead and turn the page, you ll see the Cellular Renewal Mask you used tonight and some of our other targeted anti-aging products. And if you re not quite ready for anti-aging, turn to page 31 and you ll see our FC5 daily use products, as well as the other masks and the facial scrub we used tonight. So now let s talk about those really great deals! Have them flip over their Ultimate Facial Instructions and look at the Deals & Steals sheet on the back. With all of these options, you will get pure, safe, ultra-prestige products that WORK, and you can shop at very competitive prices that are often much less than the price you would pay at a health food store, department store, dermatologist, or spa. And we stand behind our products with a 45-day money back guarantee. 1) The first way is to become a Client. As a client you ll shop at the catalog prices. You will get great customer service from me and I ll keep you up to date on specials and fun events. If you like to shop at a discount, you ll love our popular Preferred Client Program, which is the second option. 8

9 2) As a Preferred Client: You can join Arbonne for just $20 and save 20%! With the deal on the left, you can "Get Arbonnized with your choice of $150 in products, save 20%, and you ll get to choose one FREE product from a list of Arbonne favorites up to a $46 value. This deal will get you started with just your basics. But the next deal is what everybody does because it is so awesome! You can get an Ultimate Value Pack, where you can choose any $325 in products for just $200! So you can get your entire RE9 Advanced Anti-Aging set for $200! That s a $123 discount! Everyone loves this set this line accounts for 40% of Arbonne s total sales! AND you ll get to choose a free product from a list of Arbonne favorites with this deal too! You can choose one of the FC5 ten-minute masks you tried tonight, our popular RE9 Instant lift gel, which is like a facelift in a bottle, or You could pick our top selling cosmetic product our makeup primer! (put a little on the back of their hand). Everyone LOVES this product. It is amazing! You use it after your moisturizer, before foundation. Our primer is weightless, it feels like silk, and your skin will have a flawless appearance. It helps fill in fine lines, pores, and wrinkles so your makeup glides on and your color stays true all day long. Many makeup primers contain mineral oil, so they feel heavy and make your skin feel greasy. Because we don t use mineral oil, your skin can breathe and it never, ever feels heavy. It s great for any skin type as it s a smart product it will give a matte look to oily skin and it will hydrate dry skin. So, as you can see, that is why it is the most popular deal! So, when you sign up as a Preferred Client, you ll get to shop at a minimum of 20% off for an entire year! And, after your first year, it s just $15 to renew. 3) The third way to be involved with Arbonne is to be a Consultant, like me. It s just $79 to become a Consultant and you will shop at a minimum 35% discount and have the ability to turn your everyday expenses into an income. A lot of people have some assumptions when they think about doing something like this First, they think you have to be really good at sales, which really isn t true. You want to be kind and you want to be hard-working, and if you re those two things, then you can go to the top level in this company. Being sales-y in this business only works against you. This business is really about helping other people, because you can t be successful in this business without helping others. The 2 nd thing people assume is that you have to invest a lot of money to get started, but we can help you get started no matter what your financial situation is. The third thing people assume is that it requires a lot of time, when the truth is, most all Arbonne consultants get started while they re working a full time job. Full time in Arbonne is actually only 8-10 hours per week. 9

10 I never would have thought I d be doing something like this months/years ago. In fact, most people in Arbonne feel the same way, but they found themselves loving the products and naturally sharing their results. Arbonne gives you flexible entrepreneurship, where you can work part-time, right alongside what you re currently doing, and you can earn a full-time income. The average income at the top management level is $22,000 per MONTH, and that s for working part time. It doesn t seem possible to do that by building this kind of business, but you can. I m not sure where I ve caught you in your life, but in this economy, most everyone is looking for a second stream of income, a way out of corporate America, a way to get out of debt, or for a Plan B, just in case. So if you think that you re interested in learning about how you can work a little bit more now to have the life you want later, definitely let me know. It might not be for you, but what if it is? What if it s the best thing that s ever happened to you? Worst-case scenario, 30 minutes of your time might just lead to making a new friend! But it could be just what you ve been wanting and what you ve been looking for. And there is a fourth way you can be involved with Arbonne, and that s by hosting an event of your own! We all know how much fun we had tonight and Arbonne has a very generous Host Rewards program Arbonne hosts earn an 80% discount...with just $250 in sales, you can get $125 in products for just $25, PLUS you get a $50 product for FREE! It s always my goal to schedule at least two more events so I can continue to pass along this information to more and more people. I want to share these products with as many people as I can because I believe in Arbonne s pure, safe, and beneficial philosophy, especially in this day and age. A lot of people like to host once every 6 months and get everything at 80% off which is a much better deal than you ll get anywhere in the retail market, and you don t have to worry about exposing yourself and your family to all those harmful chemicals! You can host your own Ultimate Facial and have a few friends over, like we did tonight. Or you can have a few friends over for an Anti Aging Workshop or a Wellness Workshop they are both so much fun! So what I d like to do is meet with everyone individually, so I can help you get the best deal. I have never paid full price for Arbonne and I don t think anyone else should either! If you haven t already, I d like to have each of you fill out the Guest Profile so that I know where your interests lie. At the bottom, you can work on your wish list - everything you d love to get if money were no object. Then we ll prioritize and I ll work within your budget to get you the very best deal. Tonight, we re shopping to help our host get her host rewards, so get whatever fits into your budget. Keep in mind that everyone always wants more than they can afford, so you can have your own Arbonne event and get yourself some free and discounted products. 10

11 So, as I meet with everyone, you can be thinking about that and I ll share with you my open dates and we can get you penciled in. I ll start with, unless someone else needs to get going first. OPTIONAL: And, anyone who pencils in a date with me tonight to have a get together can earn $175 in products for FREE!!! OR offer your 35% discount on their order that night if they book with you just be sure they understand you re giving your discount in exchange for them hosting an event for you, so tell them not to cancel on you : )! OPTIONAL: If you play the Mini Purse Game (Have 6 purses on the table not 4 not 8.6. Always have 4 CUTE ones that are empty and 2 that have Enjoy your free gift ). And if you pencil in a date with me tonight for your own Ultimate Facial, Anti-Aging or Wellness Workshop with your friends, you get to choose one of these cute little purses! And inside some of the purses is a slip of paper and you can win an extra Free Gift which you ll get at your get-together. (get whatever fits into your budget you can just give her a pamper pack 1-2 sample packs in an organza bag or use your $125 for $25 to give a full size salt scrub or hand/foot crème) Don t tell me yet about the purse...you can let me know what you d like to do when we meet, and whoever meets with me first gets first dibs on the purses! I ll start with, unless someone else needs to get going first or wants first choice of these cute little purses! Move on to THE CLOSE THE CLOSE: Invite to SHOP - Invite to BOOK - Invite to JOIN YOUR TEAM! Stay in the SAME ROOM with them! Bring this with you and have it open to these notes as you re closing people. Be sure you have your 3 stacks of information: 1. Shop: Close Sheet, New PC Free Product List, Catalogs, Calculator, Pens, Order Forms (or ipad/laptop to input in host rewards), RE9 Marketplace Cost Comparison 2. Book: Fun clip board with your completed Open Date Card and Host Planners from Arbonne. Know when you re available to do groups and/or follow up coffee appointments with potential business builders. 3. Join the Team: Prospect/Curiosity Folders 1) Invite to SHOP: So,, what were you most interested in? What did you have on your Wish List? (let her answer). Great! Well, I d like to explain how you can get it all at a great price! Here are our most popular deals. Review the Close Sheet & go over the different packages: For just $20, you can join as a Preferred Client, and you can purchase your products at 20% off for an entire year! And with a $150 order, which you ll save $30 on tonight, you can choose one FREE product from this list (show the Free Product for New PCs sheet). OR You can purchase the Ultimate Value Pack, which is what most people do. You can get your choice of $325 in products for just $200, which is about 40% off! So, you could get your entire RE9 Advanced Anti Aging set for just $200! AND you can choose one FREE product you can 11

12 get your makeup primer, one of the FC5 masks, or the RE9 facelift product for FREE! So,, what would you like to get started with? Would you like to get the Get Arbonnized deal or the Ultimate Value Pack? WAIT for them to answer. Write up the order & get payment information (or enter it into computer under Host Rewards). If needed, flip over the Close Sheet and refer to the RE9 Marketplace Cost Comparison for Anti Aging Workshop. You can see on this cost comparison that a Lancome anti-aging system at the mall will cost you over $550 so you can see what a really great value ours is! And because our products are so concentrated, a little bit goes a long way. Our products should last you about 4 months, on average if you re using the proper amount. So, what would you like to get started with? I ll help you get the very best deal would you prefer the Get Arbonnized deal or the Ultimate Value Pack? WAIT for them to answer. Write up the order and get their payment information. Move on to Step 2: Invite to BOOK 2) Invite to BOOK: Have your OPEN DATE card on a cute clipboard So,, you can get the rest of your wish list at 80% off by having a get together of your own. I m sure you know 3-4 people who are into anti aging/wellness/free facials? You can have a few friends over for a Wellness Workshop and they ll get to try a Reese s or Junior Mint protein shake, protein bars, all natural energy drinks. Or you can have a few friends over for a complimentary spa-quality facial. It s a ton of fun! Why don t we go ahead and just pencil in a date? (show your open date card). Would you rather have it on a weekend or a weeknight? (let her choose a date) Optional (if playing purse game): And if you pencil in a date with me now, you ll get to choose one of these cute little purses to take home and a possibly win an additional Free Gift at your event. Great,! Here is our Host Planner that reviews our Host Rewards program. I ll write the date of your event on the front, and I ll call you tomorrow (or asap) so we can go over everything. You can also choose a free gift from my basket and we ll have so much fun at your event! Write her name on the open date card. DO NOT go over Host Rewards you can go over that LATER when you are Hostess Coaching. Give her a Host Planner and let her pick a purse (if applicable) and let her pick a free gift from your basket/bag also have samples of makeup primer, hair mask, mini hand/foot crèmes in an organza bag with your business card). Or if they have the same circle as the host, You know, had a bunch of people who couldn t come tonight you could have a different themed event (Wellness Workshop, Ultimate Facial, Cosmetics) and earn an 80% discount! Here are my open dates Be sure to ask them for REFERRALS if they are not wanting to HOST!! 12

13 Move on to Step 3: Invite to JOIN YOUR TEAM (ask everyone you never know, and they may know someone who d be interested)! 3) Invite to JOIN YOUR TEAM, after hearing what I shared tonight about the business, would you be willing to hear a little bit more about the income side of Arbonne, or do you know someone who might be interested? OR, have you ever thought of doing something like this? You re so and I think you d be great at this. You re the kind of person I d love to have on my team If they say no, don t give them any information. Tell them Thanks so much for coming! It was so nice meeting you and I ll be in touch to see how you re doing with your products. If they say Yes: Great! Take this home and look it over. Are you available tomorrow at say 2pm for a quick coffee to chat a little more? Give them a prospect/curiosity folder. Know your schedule so that you know what times you are available to meet. You can also them the Opportunity Video and/or an Adventures In Arbonne video. IF SOMEONE IS LEAVING WITHOUT ORDERING ANYTHING, ASK: Do you want to be on my list so you can take advantage of any special discounts and new products that come out? ~REMEMBER if people are afraid to switch their skin care that night, then let them try the skin care in their homes within the next 2 weeks. Set up an RE9 or FC5 set drop off do NOT give them a sample there, tell them you ll drop a demo set to them later. IMPORTANT!!! Give each guest appropriate take home info: CLIENT They just paid full price...so, thank them with a makeup primer or hair mask sample pack, or a mini hand or foot crème...you ve just made 35% off of their purchase...so, show your appreciation!!! Be sure to ask them for REFERRALS if they are not wanting to HOST...tell them you build your business from referrals and they will get FREE GIFTS when their referrals make a purchase! NEW PC Same as Client...their purchases over a lifetime will put more than $1000 a year in your pocket if you stay in touch with them! Thank them with a makeup primer or hair mask sample pack, or a mini hand or foot crème to show your appreciation. Be sure to ask them for REFERRALS if they are not wanting to HOST...tell them you build your business from referrals and they will get FREE GIFTS when their referrals make a purchase! HOST same as above Plus, HAND WRITE the date of her event ON THE FRONT COVER of her Host Planner or Catalogue. You will call her tomorrow to confirm date, go over any questions she may have and remind her to have at least 3-4 other friends attend, so she can get 13

14 her $175 in products for $25 (or FREE if you decide to pay it for her)!!! POTENTIAL BB Curiosity/Prospect Folder and all things given to Host if they book a Get Together or follow NEW PC if they do not book. SET A DATE & TIME (call or coffee appointment) to do a business opportunity presentation and answer questions, etc. Be sure to CALL EVERYONE back within 3 days of placing their orders to ensure they got their order ok. Be sure to CALL EVERYONE back within 3 weeks to see how they are liking their products (remind them about 45 day money back guarantee), see if they want anything else, maybe to host a party, ask for referrals, maybe to look further at becoming a consultant, to invite to a meeting or event you might be having, etc. Be sure to CALL EVERYONE back within 3 months as a regular Customer Service call...ask questions and do the same thing you did at 3 weeks. 14

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