Customer Testimonials Don t take our word for it, read what our customers have to say...

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1 Customer Testimonials Don t take our word for it, read what our customers have to say... ROCHELLE PARSONS South Tampa Office Hi Rochelle, Janet and I wanted to let you know how much we are in you debt for helping us find our new home here in the Tampa Area. As you know we started out looking at resale homes and were not having much luck finding what we were looking for. Then the idea of a new home came up and you were a wealth of information. You knew not only where we might like to live but you knew about the builders as well. We first thought that your approach was a little unorthodox but we didn t know anything about the area surrounding Tampa. As we started looking, it was clear that you knew what you were doing and the communities you took us to were just what we were looking for. Your vast knowledge of Hillsborough and Manatee counties just knocked our socks off. You seemed to naturally know about the builders in the different areas we visited. We did select a builder and had a home built for us. We did this long distance and visited the home only once during the construction. You kept on top of everything and worked hard with the builders agent to make sure there were no problems or at least none we know about. Thank you so much for your knowledge of the new build industry. It was invaluable. Thank you again from your friends in Gibsonton. ~Bill and Janet Hayes For Your Finest Real Estate Experience...GUARANTEED!

2 CENTURY 21 Quality Service Survey 0% Transaction ID: Customer: Yuk Lin Lee Property: 7715 Palmera Pointe Cir Tampa FL Close Date: 0/28/2012 Survey Completed Date: /16/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? Delighted N/A

3 CENTURY 21 Quality Service Survey 0% Transaction ID: Customer: Wilbur and Alicia Willis Property: Hanging Moss Loop Wesley Chapel FL Close Date: /18/2012 Survey Completed Date: /2/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 5 How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? Rochelle did a great job. We have several different issues that had arisen throughout the house hunting expereince and Rochelle did a great job in navigating around them Delighted N/A

4 CENTURY 21 Quality Service Survey 0% Transaction ID: Customer: Abad Urtecho Property: 4504 Banyan Tree Pl Riverview FL Close Date: 12/18/2012 Survey Completed Date: 01/12/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? Delighted N/A

5 0% Transaction ID: Customer: Jimmy and Tiffany Heeman Property: 270 Micah Dr Trinity FL Close Date: 08/14/2012 Survey Completed Date: 08/2/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? NA We had a long 8 month wait for our short sale at no fault to us or Rochelle. Rochelle was there to keep us calm and walk us through step by step. I can't imagine working through everything without her help! She was great to work with! 8- Delighted

6 0% Transaction ID: Customer: Wendy Hunt Property: 3733 Leeds Ct Palm Harbor FL Close Date: 07/27/2012 Survey Completed Date: 08/17/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? Rochelle is a pleasure to work with, outstanding agent! 8- Delighted

7 0% Transaction ID: Customer: Autumn and Jim Christner Property: 738 Hampton Lake Dr Tampa FL Close Date: 05/30/2012 Survey Completed Date: 06/18/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? Rochelle was EXCELLENT over a rather long and arduous build of our new home the difficulty was due to no fault on her part but rather due to the builder & lender and circumstances beyond our control. We started out by coming down and pressing hard through a long week of looking at several homes and decided on a new build. She was great as we bulldozed through several showings as I am one to check out and exhaust all my options. She was attentive, tenacious when needed and quiet when needed too. She was a pleassure to work with and would recommend her in the future to others. Thanks!!! 8- Delighted

8 0% Transaction ID: Customer: Autumn and Jim Christner Property: 738 Hampton Lake Dr Tampa FL Close Date: 05/30/2012 Survey Completed Date: 06/18/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? Rochelle was EXCELLENT over a rather long and arduous build of our new home the difficulty was due to no fault on her part but rather due to the builder & lender and circumstances beyond our control. We started out by coming down and pressing hard through a long week of looking at several homes and decided on a new build. She was great as we bulldozed through several showings as I am one to check out and exhaust all my options. She was attentive, tenacious when needed and quiet when needed too. She was a pleassure to work with and would recommend her in the future to others. Thanks!!! 8- Delighted

9 3% Transaction ID: Customer: Alex Bueno Property: 1401 Monte Lake Dr Valrico FL 3356 Close Date: 03/21/2012 Survey Completed Date: 04/1/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch 8 Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 8- Delighted

10 0% Transaction ID: Customer: Ken and Henny Taylor Property: 2413 Bayshore Blvd # 206 Tampa FL 3362 Close Date: 11//2011 Survey Completed Date: 11/28/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? Since April of 20, Rochelle Parsons worked with us via and the occasional telephone call to keep us appraised of what was happening in the real estate market and kept an eye out for properties that suited our wishes. Living in Europe at the time, had not planned to relocate until around 2013, but Rochelle was determined to keep us in the loop and informed of availabilities on the market. We were informed a position with my office opened up far earlier than planned and with little notice to Rochelle, we made the move. Rochelle immediately began the preparations and planning we would require to make a purchase. She provided several resources we required along the way such as insurances and banks from which to choose. As the process continued, through various hiccups with the lender, Rochelle took it upon herself to keep us informed of the benefits of each situation and greatly assisted with the resolution of various bottlenecks and roadblocks that were constantly being thrown at us, whether with the lender or the seller. Rochelle Parsons embodies the epitome of the successful real estate agent and will remain foremost in our thoughts when the opportunity to recommend her services to someone else arises. 8- Delighted

11 0% Transaction ID: Customer: Laurie Pertile Property: Ecclesia Dr Tampa FL Close Date: 11/21/2011 Survey Completed Date: 12/07/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 8- Delighted

12 0% Transaction ID: Customer: Michele Schneider Property: 1208 Kennedy Blvd E # 835 Tampa FL Close Date: 03/30/2012 Survey Completed Date: 04/16/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 8- Delighted

13 3% Transaction ID: Customer: David Grillo Property: 4313 Gray St W Tampa FL 3360 Close Date: 02/27/2012 Survey Completed Date: 03/25/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important 8 Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? I was one of the most difficult people in history to sell a house to. Being a first time buyer, I was not knowledgeable about how to deal in real estate. I was zeroed in on one neighborhood close to my job and one price range I was willing to pay for a house. I would take no other offers. Rochelle worked with me through all the no's, I don't think so's and maybe's. She stood by me even when I was about to give up. Always positive and realistic, she assisted me in as many parts of my transaction as possible. I do appreciate all her hard work and willingness to put up with my perfectionist personality. She is a gem. 8- Delighted

14 0% Transaction ID: Customer: Ken and Henny Taylor Property: 2413 Bayshore Blvd # 206 Tampa FL 3362 Close Date: 11//2011 Survey Completed Date: 11/28/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? Since April of 20, Rochelle Parsons worked with us via and the occasional telephone call to keep us appraised of what was happening in the real estate market and kept an eye out for properties that suited our wishes. Living in Europe at the time, had not planned to relocate until around 2013, but Rochelle was determined to keep us in the loop and informed of availabilities on the market. We were informed a position with my office opened up far earlier than planned and with little notice to Rochelle, we made the move. Rochelle immediately began the preparations and planning we would require to make a purchase. She provided several resources we required along the way such as insurances and banks from which to choose. As the process continued, through various hiccups with the lender, Rochelle took it upon herself to keep us informed of the benefits of each situation and greatly assisted with the resolution of various bottlenecks and roadblocks that were constantly being thrown at us, whether with the lender or the seller. Rochelle Parsons embodies the epitome of the successful real estate agent and will remain foremost in our thoughts when the opportunity to recommend her services to someone else arises. 8- Delighted

15 0% Transaction ID: Customer: Laurie Pertile Property: Ecclesia Dr Tampa FL Close Date: 11/21/2011 Survey Completed Date: 12/07/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 8- Delighted

16 Agent:Rochelle Parsons Office:CENTURY 21 LIST with BEGGINS 0% Transaction ID: Customer:Roxana Williams Property:14 Ewing Pl Clearwater FL Close Date: 04/07/2011 Survey Completed Date: 04/21/2011 Survey Type:Online Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? I was blessed that Rochelle was my realtor during the purchase of my home. She was extremely helpful in going the extra mile and contacting the owner of the property even though it was not in the market and negotiated the purchase of the property. She was always ahead of everybody, forseeing every single detail of the negotiation. She is charming, young, bubbling and always with a very professional attitude and personal touchnot to mention her nice smile. I found not only a realtor but a new friend. She is an asset to your organization and I am very greatful that I met her. 8- Delighted

17 Agent: Office: Rochelle Parsons CENTURY 21 Beggins Enterprises 1% Transaction ID: Customer: Alan Laws Property: Close Date: 60 Starkey Rd # 2301 Largo FL /15/200 Survey Completed Date: 08/1/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? Rochelle was incredibly helpful with our 'long distance' closing...she went above and beyond by being at our property when property inspectors and electricians were required. KEY: Dissatisfied Merely Satisfied Page 1 of 1 8- Delighted N/A Not asked

18 Agent: Office: Rochelle Parsons CENTURY 21 Beggins Enterprises 0% Transaction ID: Customer: Brenda and Maureen Saxby Property: Close Date: 1417 Gulf Blvd W # B-211 Indian Shores FL /30/200 Survey Completed Date: 02/04/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? I appreciated Rochelle's diligence with following up with the sellers agent and her weekly updates as there were many. Whole process from contract to close was over 7 months. In the end we got the property we wanted, paid what we felt was fair and had a great agent with us the whole way. KEY: Dissatisfied Merely Satisfied Page 1 of 1 8- Delighted N/A Not asked

19 Agent: Office: Rochelle Parsons CENTURY 21 Beggins Enterprises 1% Transaction ID: Customer: Thomas Graham Property: Close Date: Parsley Dr E Madeira Beach FL /1/20 Survey Completed Date: 02/04/ Score Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? Regularly stayed in touch Knowledgeable about the market Understood what was important Resolution of any issue that arose Explaining the Agreement Managing the details from contract to close Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? KEY: Dissatisfied Merely Satisfied Page 1 of 2 8- Delighted N/A Not asked