A 16. Knowledge Transfer in the Fast Lane. John S. Pocorobba, VP Operations EYP
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1 A 16. Knowledge Transfer in the Fast Lane John S. Pocorobba, VP Operations EYP
2 Learning Objectives Accelerate technical skills in BIM environment Integrate the diversity of the four generations Increase employee satisfaction and commitment Develop/Mentor intern faster than ever before X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
3 EYP 325 pp Architecture/Engineering Firm Albany, NYC, Boston, Washington, Greenville, Orlando John Tobin, Director of Architecture, EYP Rachel Monk, Architect, EYP Niles Tooher, Electrical Engineer, EYP X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
4 Generations Speed Technology Mentoring X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
5 Generational Communication X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
6 Internships X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
7 BIM Technology X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
8 How are you responding? X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
9 Ah-ha! h X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
10 Planned Exits (retirements, transfers, etc.) By 2014, our firm will lose 32 members 10.6% of its most experienced staff X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
11 Knowledge Workers Silent 4% Millennials 9% Gen X 39% Boomers 48% Gen X 33% Boomers 24% Millennials 43% X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
12 X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
13 Fire hose image X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
14 A X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
15 people weeks A 16 modules X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
16 class time field visits A 16 Leadership 1 on 1 mentoring Group Collaboration X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
17 Let s Huddle! X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
18 X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
19 X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
20 X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
21 X.L.X.L. America, America, Inc. Inc. Page Page Sep Sep-11
22 X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
23 X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
24 X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
25 Stronger relationships: Senior-Junior staff Better engagement - feedback loop Spin-off ideas - people want more! The buzz X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
26 Digital Natives / Digital Immigrants Confidence vs. Competence Structured, supportive environment work/fun Feedback, feedback, feedback Relationships X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
27 Outline your goals Create buzz Courseware Invest time and $$ X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
28 Outline your goals Create buzz Courseware Invest time and $$ X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
29 Outline your goals Create buzz Courseware Invest time and $$ X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
30 Outline your goals Create buzz Courseware Invest time and $$ X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
31 Outline your goals Create buzz Courseware Invest time and $$ X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
32 Instructor prep: 128 hrs (8hrs/wk x 16 wks) Students: 1024 hrs (4hrs/wk x 16pp) Two day retreat Travel, hotel, meals, 20pp = approx. 15k 2 day lost billable time = approx. 25k Retention/Recruiting Approx 1.5x salary Lost intern (50k) = 150k Ads, time to interview Lost productivity Training X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
33 Be aware global, industry trends and your culture Understand where you are really! Knowledge Transfer is not automatic ti Create a plan with leadership buy-in Start now X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
34 Panel John Tobin, Director of Architecture, EYP Rachel Monk, Architect, EYP Niles Tooher, Electrical Engineer, EYP X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
35 A16..Knowledge Transfer in the Fast Lane Thank You! John S. Pocorobba, VP Operations, EYP X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
36 Sources US Bureau of the Census Harvard Business Review, How to Keep Your Star Talent. May 2010 Fisch, Carl. Did You Know? [ March 2007 Potgieter, Lyle. Did You Know? Human Capital Edition." [ August The Herman Group. Generations at Work, Zemke, Raines, Filipczak Wikipedia Generation Y hspeople.com, Generation Xers and Yers Create New Workplace Equation The Challenges of Managing Gen Y by Barbara Moses, Fast Company Managing Gen X and Y by Cam Marston 2007 Future Leaders Survey, HR Advisors Group X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
37 Notices & Disclaimers UNITED STATES "XL Insurance" is a registered trademark of XL Group plc and the global brand used by its insurance companies. In the US, the XL Insurance companies are: Greenwich Insurance Company, Indian Harbor Insurance Company, XL Insurance America, Inc., XL Insurance Company of New York, Inc., XL Select Insurance Company, and XL Specialty Insurance Company. Not all of the insurers do business in all jurisdictions nor is coverage available in all jurisdictions. The information contained herein is intended for informational purposes only. Insurance coverage in any particular case will depend upon the type of policy in effect, the terms, conditions and exclusions in any such policy, and the facts of each unique situation. No representation is made that any specific insurance coverage would apply in the circumstances outlined herein. Please refer to the individual policy forms for specific coverage details. CANADA "XL Insurance" is a registered trademark of XL Capital Ltd. XL Insurance is the global brand used by member insurers of the XL Capital Ltd group of companies. In Canada, the XL Insurance companies are XL Insurance Company Limited, Canadian Branch. Not all of the insurers do business in all jurisdictions nor is coverage available in all jurisdictions. The information contained herein is intended for informational purposes only. Insurance coverage in any particular case will depend upon the type of policy in effect, the terms, conditions and exclusions in any such policy, and the facts of each unique situation. No representation is made that any specific insurance coverage would apply in the circumstances outlined herein. Please refer to the individual policy forms for specific coverage details X.L. X.L. America, America, Inc. Inc. Page Page Sep-11
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