ENERGY. A Special Thank You To Our Sponsors. Get ready to experience the

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1 JUNE 10-12, 2012 RAMKOTA HOTEL BISMARCK ND 1

A Special Thank You To Our Sponsors Vaune Cripe NDBA Chairman ENERGY. You devote a lot of energy to your customers, to your career and to your community.

This year s ENERGY theme will capture the attention of bankers and business partners.

These are new times; we need to refuel and take a look at ENERGY from many directions. We hope you are intrigued!

Plus, the convention is always a great place to catch up with colleagues, build valuable relationships and surround yourself with positive energy.

Vaune Cripe NDBA Chairman Bruce Byrum SD

2 A Special Thank You To Our Sponsors Vaune Cripe NDBA Chairman ENERGY. You devote a lot of energy to your customers, to your career and to your community. Are you ready to get recharged and rejuvenated? Make plans to join us June at the NDBA/SDBA Annual Convention in Bismarck. This year s ENERGY theme will capture the attention of bankers and business partners. Energy is all encompassing, from the energy within us to the energy in economic growth to unprecedented changes in oil and energy development. These are new times; we need to refuel and take a look at ENERGY from many directions. We hope you are intrigued! The annual convention will offer nationallyacclaimed speakers, great networking opportunities and timely information on issues that are critical to the banking industry. Plus, the convention is always a great place to catch up with colleagues, build valuable relationships and surround yourself with positive energy. We look forward to hosting a dynamic and memorable convention. Vaune Cripe NDBA Chairman Bruce Byrum SDBA Chairman Get ready to experience the Bruce Byrum SDBA Chairman DIAMOND Sponsors The Baker Group Bank of North Dakota Eide Bailly LLP First PREMIER Bank U.S. Bank and Elan Financial PLATINUM Sponsors DELL SecureWorks Deluxe Financial Services Dougherty & Company LLC Federal Home Loan Bank of Des Moines Midcontinent Business Solutions Mountain Plains Equity Group NDBA Services SDN Communications Secure Banking Solutions Wells Fargo Bank GOLD Sponsors American Bank Center Deibold First Data ND Guaranty & Title Company State Bank & Trust United Bankers Bank SILVER Sponsors 3D Security The Advantage Network Blue Cross Blue Shield of ND Brady Martz & Associates Byte Speed Dakota Carrier DCN Dakota Security Systems Fiserv HTG Architects Investment Centers of America Kinetic Leasing Mark Boomgaarden CPA Network Center, Inc. ND Dept of Commerce/ ND Development Fund ND Housing Finance Agency Northern State University Oak Ridge Financial South Dakota Bankers Insurance & Services Serkland Law Firm SilverStone Group Souris Basin Certified Development Corp. South Dakota Housing Development Authority Travelers Companies Upper Midwest Automated Clearing House Association Widmer Roel PC GOLF HOLE Sponsors Bank of North Dakota Brady Martz & Associates Eide Bailly LLP Investment Centers of America MidContinent Business Solutions ND Dept of Commerce/ ND Development Fund NFP Executive Benefits Widmer Roel PC

NDBA/SDBA ANNUAL CONVENTION 2012 SUNDAY, JUNE 10 12:00 4:00 p.m.

Convention Registration Open 5:30 8:30 p.m.

Experience the Energy by joining colleagues in the Exhibit Hall for a dynamic bash with respected business partners, surprising entertainment and a scrumptious meal.

rk the beginning of your opportunity to revitalize, recharge and rejuvenate. MONDAY, JUNE 11 7:00 7:45 a.m.

Nice Bike: Making Meaningful Connections on the Road of Life Mark Scharenbroich, Scharenbroich & Associates, Minnetonka MN Mark Scharenbroich is part motivational speaker, part thought-provoker and

Quite by accident, Mark stumbled onto the Harley- Davidson company s 100th-year anniversary celebration in Milwaukee, WI, and kept noticing the two words that connected rider to rider nice bike.

3 NDBA/SDBA ANNUAL CONVENTION 2012 SUNDAY, JUNE 10 12:00 4:00 p.m. Exhibitor Registration and Exhibit Hall Setup 3:00 8:00 p.m. Convention Registration Open 5:30 8:30 p.m. Grand Opening Party in Convention Exhibit Hall: Experience the Energy Let s gather to explore how energy in its many forms is impacting the banking industry and the Dakotas. Experience the Energy by joining colleagues in the Exhibit Hall for a dynamic bash with respected business partners, surprising entertainment and a scrumptious meal. This event will mark the beginning of your opportunity to revitalize, recharge and rejuvenate. MONDAY, JUNE 11 7:00 7:45 a.m. Fellowship Breakfast 7:45-8:45 a.m. Nice Bike: Making Meaningful Connections on the Road of Life Mark Scharenbroich, Scharenbroich & Associates, Minnetonka MN Mark Scharenbroich is part motivational speaker, part thought-provoker and pure entertainer. Quite by accident, Mark stumbled onto the Harley- Davidson company s 100th-year anniversary celebration in Milwaukee, WI, and kept noticing the two words that connected rider to rider nice bike. More than passing compliment, Nice Bike is a powerful philosophy that builds stronger teams and encourages individuals to become more engaged and passionate about serving others. 8:45 9:15 a.m. Break in Convention Exhibit Hall 9:15 10:15 a.m. Get Real! Understanding Today s Economy and Tomorrow s New Future Dr. Lowell Catlett, New Mexico State University, Las Cruces NM Economic downturns are common (14 recessions during the last 80 years) and provide a means for society to re-balance what they deem important. Every recession leads to a spurt in new business starts, reformulation of business practices and new technological adaptations. This current pause is no exception as we focus on what we value most. Get ready for phenomenal growth in healthcare, energy and lifestyle markets. For those willing to embrace the opportunities, the next decade will be successful beyond any in history. Dr. Lowell Catlett, a Regent s professor and dean at New Mexico State University, is an exciting futurist whose knowledge of technologies and their implications on the way we will live and work is addressed in upbeat presentations. 9:15 10:15 a.m. Spouse/Guest Program: Tea Time See details on page 7 10:15 10:45 a.m. What Bankers Should Know About Politics (And Some Current Events) Floyd Stoner, American Bankers Association (retired), Washington DC Floyd Stoner was the executive director for congressional relations and public policy for the American Bankers Association (ABA). Stoner retired from ABA on December 31. His presentation will address current banking legislation and elections, followed by some political lessons learned while representing bankers during his 27 years at ABA. 12:00-5:00 p.m. Golf Events at Hawktree Golf Club and Prairie West Golf Course See details on page 6 11:30 a.m. 4:00 p.m. Lunch and Afternoon Tour: Full of Energy See details on page 6 3 3

NDBA/SDBA ANNUAL CONVENTION 2012 6:00 8:30 p.m.

We ll gather at Captain Freddy s on the Mandan side of the river for dinner, entertainment and activities.

Top Shelf Terrace The annual BankPac fundraiser gets better every year! This is an opportunity to purchase distinctive and exciting items

Stop back at the power-packed exhibit hall for delectable desserts and a final chance to visit our valued business partners. You may be a winner!

One in three Americans is not White. Young people increasingly are opting not to get married. And rural communities are losing population fast.

Discover the four biggest findings, key market segmentations, generational segments and how their wants and needs impact the service you provide.

m. Spouse/Guest Breakfast and Program: The Essential Energy of T ai Chi Chih 9:10 9:40 a.m. Break See details on page 7 9:45 10:55 a.m. Game Changers: New Technologies that are Raising the Bar for

This content-rich session discusses the banking technology outlook for 2012-2013, new technologies customers will demand and some of the creative ways banks can deliver increased function while

4 NDBA/SDBA ANNUAL CONVENTION :00 8:30 p.m. Networking Event at Captain Freddy s on the Missouri River Connect with fellow convention attendees for an evening of relaxation and socializing while enjoying spectacular views of the Missouri River. We ll gather at Captain Freddy s on the Mandan side of the river for dinner, entertainment and activities. Experience this local hotspot that offers pool and darts, horseshoe pits, sand volleyball courts, 10 big screen TVs and the largest outdoor deck in town. Top Shelf Terrace The annual BankPac fundraiser gets better every year! This is an opportunity to purchase distinctive and exciting items while benefitting the banking industry. 9:00-10:30 p.m. Dessert Reception in Convention Exhibit Hall Tuesday, June 12 6:15-7:00 a.m. Fun Run/Walk End your day the chocolate way. Stop back at the power-packed exhibit hall for delectable desserts and a final chance to visit our valued business partners. You may be a winner! Golf prizes and exhibit booth prizes will be announced. 7:15 8:00 a.m. Continental Breakfast 8:00 9:10 a.m. The New Census is Out: What it Means for Our Business, Today & Tomorrow Kelly McDonald, McDonald Marketing, Dallas TX The 2010 Census numbers are in and the findings are startling and profound. One in three Americans is not White. Young people increasingly are opting not to get married. And rural communities are losing population fast. These changing demographics will affect your lending and community support business. Discover the four biggest findings, key market segmentations, generational segments and how their wants and needs impact the service you provide. Kelly McDonald, president of McDonald Marketing, is an expert on diversity marketing and business trends and was named #1 on the list of 26 Hot Speakers by Successful Meetings magazine. 8:30 11:00 a.m. Spouse/Guest Breakfast and Program: The Essential Energy of T ai Chi Chih 9:10 9:40 a.m. Break See details on page 7 9:45 10:55 a.m. Game Changers: New Technologies that are Raising the Bar for Banks Jack Vonder Heide, Technology Briefing Centers, Chicago IL Bank customers want innovative solutions for today s complex financial needs. This content-rich session discusses the banking technology outlook for , new technologies customers will demand and some of the creative ways banks can deliver increased function while working within budgetary constraints. Jack Vonder Heide is one of the nation s leading authorities on technology and its impact on American business. He is regularly quoted in the Wall Street Journal and appears on television and radio programs throughout the country. 11:00 11:55 a.m. Breakout Session I How to Market to People Not Like You: the New Market Segmentation Kelly McDonald, McDonald Marketing Diversity marketing is the new norm. Diversity comes in many forms: gender, race, age, life stage, language preference and hobbies are all ways in which people s differences are recognized. By recognizing differences and tailoring your product, message or marketing efforts to reflect consumers uniqueness, you are validating the importance of a consumer group. It may be counterintuitive to focus on differences rather than similarities, but this can really stretch your marketing muscles and bring incremental results. Managing the Investment Portfolio in a Low Rate Environment Lester Murray, The Baker Group, Oklahoma City OK Mr. Murray will review current economic conditions and cover the characteristics of high-performing portfolios. Then he ll offer strategies for preparing for the next rate cycle along with techniques for managing cash flows and reducing extension risk in the portfolio. Municipal bond credit analysis will also be included. Lester F. Murray joined The Baker Group in 1986 and is currently a senior vice president within the firm s Financial Strategies Group. 4

NDBA/SDBA ANNUAL CONVENTION 2012 Winning with Analytics: What Banks Can Learn from Moneyball Ted Triplett, Insight Ecosystems, Lincoln NE For a baseball franchise, analytics play a vital role in

This entertaining and lively session will share the story from the movie Moneyball through the eyes of a bank.

Ted Triplett, chief marketing officer at Insight Ecosystems, is a recognized financial services industry leader who helps banks create effective marketing strategies to acquire, on-board, cross-sell

Next-Generation Fraud Schemes: New Risks for Banks and their Customers Jack Vonder Heide, Technology Briefing Centers 2011 brought high unemployment, a slow recovery and an increase in fraud.

5 NDBA/SDBA ANNUAL CONVENTION 2012 Winning with Analytics: What Banks Can Learn from Moneyball Ted Triplett, Insight Ecosystems, Lincoln NE For a baseball franchise, analytics play a vital role in developing strategy, tactics and techniques. Banks can apply this same approach to gain a competitive advantage, improve performance and drive growth and profitability. This entertaining and lively session will share the story from the movie Moneyball through the eyes of a bank. You need not know anything about baseball to discover how to hit home runs by turning data into insight and insight into action. Ted Triplett, chief marketing officer at Insight Ecosystems, is a recognized financial services industry leader who helps banks create effective marketing strategies to acquire, on-board, cross-sell and retain customers. Next-Generation Fraud Schemes: New Risks for Banks and their Customers Jack Vonder Heide, Technology Briefing Centers 2011 brought high unemployment, a slow recovery and an increase in fraud will bring unprecedented challenges as sophisticated new schemes target banks and their customers. This informative session discusses the very latest fraud techniques and the steps banks must take to minimize exposure. Topics include online statement alteration, social network penetration, new ATM skimming techniques, social engineering, systematic ACH fraud, smartphone breaches, money mules and much more. work and collaboration. But never have the differences been so profound. This presentation focuses on key generational differences and how you can work effectively with someone much older or younger than you and enjoy it! The Focus on Interest Rate Risk Lester Murray, The Baker Group, Oklahoma City OK The regulatory emphasis on asset/liability management will be discussed along with ways to help you prepare for your next exam. Also included will be methods for modeling additional stress scenarios and reviewing the many assumptions included in the process. Winning with Analytics: What Banks Can Learn from Moneyball (repeat) Ted Triplett, Insight Ecosystems Next-Generation Fraud Schemes (repeat) Jack Vonder Heide, Technology Briefing Centers 6:00 7:00 p.m. Chairman s Reception 7:00 8:30 p.m. Closing Dinner 8:30 10:30 p.m. Entertainment by NRG Show Band 12:00 2:00 p.m. NDBA Business Luncheon and SDBA Business Luncheon 2:00 2:55 p.m. Breakout Session II Come Together: How to Effectively Work with Someone Much Older or Younger than You Kelly McDonald, McDonald Marketing Matures. Boomers. Gen X. Gen Y. Why don t Boomers realize there s more to life than work? And why don t Millennials realize that their 5:00 pm yoga class does not take precedence over a customer deadline? Any time two or more generations work side by side, there are potential differences in the approach to 5 5

Photo courtesy of the Bismarck-Mandan Convention & Visitors Bureau Monday Afternoon Activities Golf Events Join fellow convention attendees for an invigorating afternoon of golf.

6 Photo courtesy of the Bismarck-Mandan Convention & Visitors Bureau Monday Afternoon Activities Golf Events Join fellow convention attendees for an invigorating afternoon of golf. Throughout the golf tournament, there will be hole contests, fun games and refreshments sponsored by convention business partners. Golf course assignments are first-come, first-served. Please see separate golf form to register. Prices include green fees, carts and prizes. Hawktree Golf Club 3500 Burnt Creek Loop, Bismarck Phone: Tournament fee: $95/player Unique. Dramatic. Distinctive. Words don t come easy when trying to describe this jewel of a golf course, but if you think you have been there and played that, you have something special in store for you. From your elevated perch on the very first tee, you know this game of golf will be something special. Lunch and Afternoon Tour Not a golfer? Hop on the bus for an afternoon of fun-filled networking. We ll start with lunch at Kobe s Japanese Steakhouse & Sushi Bar, Bismarck s newest high-energy dining experience, where every meal is a culinary and performance delight. Next, we re off to visit a local entrepreneur whose creative ideas and non-stop energy will astound you. Before heading back to the hotel, we ll rejuvenate with a quick stop at CherryBerry, where guests create their own frozen yogurt treat from premium quality ingredients. Prairie West Golf Course 2709 Long Spur Trail, Mandan Phone: Tournament fee: $60/player Prairie West Golf Course offers private course amenities at public course prices. This 18-hole par 72 golf course features over 40 strategically placed sand bunkers and 3 beautiful lakes complete with erupting water fountains. 6

Chairman s Reception and Dinner White-Out Reception Be prepared to be amazed!

The more white you wear, the more visible you will be. Revitalize, recharge and get ready to re-enter reality.

They have been performing together worldwide for over a decade and have opened for celebrities such as President George Bush and Jay Leno.

Embark on a journey of discovery about the many benefits of drinking tea while enjoying samples from Bismarck s Steep Me a Cup of Tea.

the history of tea, its health benefits, the ceremony of afternoon tea and tea etiquette. Tuesday, June 12 The Essential Energy of T ai Chi Chih 8:30 11:00 a.m. Looking for better health? Happiness?

7 Chairman s Reception and Dinner White-Out Reception Be prepared to be amazed! We will exceed your expectations with this high-voltage White-Out evening opener fueled by powerful sounds, energizing beverages, black lights and neon party favors. The more white you wear, the more visible you will be. Revitalize, recharge and get ready to re-enter reality. Entertainment NRG Dance Band, comprised of nine world-class performers, is a uniquely distinct entertainment company with unmatched talent and showmanship. They have been performing together worldwide for over a decade and have opened for celebrities such as President George Bush and Jay Leno. The group is fronted by three female vocalists/ dancers who offer a fantastic visual show. NRG stands for Energy! and lots of it. Special Spouse/Guest Programs Monday, June 11 Tea Time 9:15 10:15 a.m. Popular health studies show that tea is rich in antioxidants, can help shield bodies from infection and may even promote weight loss. Embark on a journey of discovery about the many benefits of drinking tea while enjoying samples from Bismarck s Steep Me a Cup of Tea. During this special program led by certified tea sommelier Debra Sauer, convention spouses and guests will gain an appreciation of the cultural and historical significance of tea while learning about the history of tea, its health benefits, the ceremony of afternoon tea and tea etiquette. Tuesday, June 12 The Essential Energy of T ai Chi Chih 8:30 11:00 a.m. Looking for better health? Happiness? Peace of mind? T ai Chi Chih brings about profound healing by circulating and balancing Chi, the essential energy within us. Participants will enjoy a light, healthy breakfast and will then have a chance to experience T ai Chi Chih, a set of 19 movements and one pose in a soft, flowing, moving meditation. Dress comfortably T ai Chi is easy to learn and does not require a particular level of fitness or coordination. Convention Facility This year s convention headquarters will be the Best Western PLUS Ramkota Hotel in Bismarck. Conveniently located and pet friendly, the hotel offers the elegant Seasons Café, lively Nickels lounge, state-of-the-art exercise equipment, a heated indoor pool featuring a 150-foot water slide, whirlpool, spa, sauna and game room. Ramkota Hotel 800 South 3rd Street Bismarck, ND P: Room rate: $80 Deadline to reserve rooms: May 11 Request: ND Bankers Additional rooms are also available at the Radisson Hotel by calling

8 North Dakota Bankers Association PO Box 1438 Bismarck, ND phone fax South Dakota BANKERS ASSOCIATION South Dakota Bankers Association PO Box 1081 Pierre, SD phone fax

10:15 am 11:15 am The Role of the Investment Portfolio in Managing Interest Rate Risk

10:15 am 11:15 am The Role of the Investment Portfolio in Managing Interest Rate Risk You are invited to the 2015 NDBA Bank Management & Legislative Dinner. We expect over 100 bankers to attend this important event and I sincerely hope to see you there. This year s conference will address