BRAD DIGGENS ELECTED MCA CANADA CHAIRMAN

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1 BULLETIN #1 BRAD DIGGENS ELECTED MCA CANADA CHAIRMAN FALL 2010 MCA Canada is pleased to announce the election of Mr. Brad Diggens, of MJS Mechanical Limited, Calgary, Alberta as the new Chairman of the Mechanical Contractors Association of Canada. Born and raised in Calgary, Brad Diggens entered the trade immediately after high school completing an apprenticeship program in his hometown Southern Alberta Institute of Technology (SAIT) Polytechnic. Prior to completing high school, he spent many holidays working at Snyder and Boon Ltd., a large WHAT'S INSIDE National 2010/2011 Board of Directors Board Notes CMCEF s Western Edition: Middle Management Conference CMCEF Announces Board of Trustees CMCEF Fund Raiser Service Contractor s Update CMCEF Winter2010/11 Education Line-Up.. 7 National Conference A Huge Success Chairman s Report NEW Chairman s Charity Membership Advantage Programs (MAP).. 12 MCAC Announces NEW MAP Program.. 13 Associate Members Upcoming Events Calgary contracting firm. He rejoined the firm, where his father was a partner, after becoming a journeyman. In 1993, he started his own company, MJS mechanical Limited, which primarily operates in the Calgary and area market but has also completed projects in North Vancouver, British Colombia and throughout southern Alberta. Brad joined the National Association s Board in September, He has sat on, or chaired, a number of Canadian Standards Association (CSA) committees as well as various plumbing industry advisory councils. He currently chairs the CSA's Natural Gas and Propane Installation Code Committee as well as an associated subcommittee on installations and clearances. He is also MCA Canada's representative on the Board of Directors of the Canadian Construction Association (CCA). An avid outdoorsman, he enjoys river rafting, hiking, biking, scuba diving and mountain scrambling. Brad is married to his wife Katie and has three daughters, Melissa, Jennifer and Samantha, whose initials he proudly names his company from. Supporting Brad during his term as Chairman is the newly elected slate of Officers and Directors of the Association for 2010/11. (See page 2).

2 #2 BULLETIN THE NATIONAL BULLETIN is published for MCAC members who primarily are the mechanical trade contractors engaged in plumbing, process piping, heating, ventilating, air conditioning, refrigeration, and system controls. Manufacturers, wholesale distributors, and other service companies are also eligible for membership as associates. MCA CANADA S 2010/11 BOARD OF DIRECTORS MCA CANADA OFFICERS Chairman Brad Diggens, MJS Mechanical Ltd. Chairman-Elect, Vice Chairman Eastern & New Brunswick Gaëtan Beaulieu, Beaulieu Plumbing & Mechanical Inc. Vice Chairman Western & Saskatchewan Dave Flamand, Peak Mechanical Ltd. Vice Chairman Central & Ontario Del Pawliuk, R.F. Contracting Secretary/Treasurer Robert Hoare, Adelt Mechanical Works Ltd. President Richard M c Keagan, MCAC BOARD OF DIRECTORS British Columbia Michael Ohlmann, Fred Welsh Ltd. Andrew Wong, Alpha Mechanical Contracting Ltd. Alberta George Doty, Wil Mech (1995) Ltd. Manitoba Jamie McNabb, ABCO Supply & Service Ltd. Ontario Don Bennett, Black and McDonald Ltd. Don Capotosto, Gimco Limited Dave Holek, Lekter Industrial Services Inc. Terry McCaskie, Energy Controls & Mechanical Services Inc. Québec Alain Daigle, Daigle Inc. Nova Scotia Derrick Flinn, Western Plbg. & Htg. Ltd. Newfoundland & Labrador Jack Bavis, Canadian Process Services Inc. Prince Edward Island Quentin Bevan, Bevan Bros. Ltd. Associate Council Tim Meadows, Victaulic Mechanical Service Contractors Scott Munro, Adelt Mechanical Works Ltd. The Bulletin provides industry, association, and company information which is of interest to MCAC members. Materials submitted for publication should be addressed to: MCA CANADA # Albert Street Ottawa, Ontario K1P 5G8 Tel: (613) Fax: (613) mcac@mcac.ca Web Site: Front Row: Executive Committee: Vice-Chairman Western Canada (& representing Saskatchewan) Dave Flamand, Peak Mechanical Partnership, Saskatoon, SK; Chairman-Elect & Vice-Chairman Eastern (& representing New Brunswick) Gaëtan Beaulieu, Beaulieu Plumbing & Mechanical Inc., Edmundston, NB; Chairman Brad Diggens, MJS Mechanical Ltd., Calgary, AB; President - Richard McKeagan, MCA Canada, Ottawa, ON; Secretary/Treasurer Robert Hoare, Adelt Mechanical Works Ltd., Mississauga, ON; Vice- Chairman Central Canada (& representing Ontario) - Del Pawliuk, RF Contracting, Sault Ste. Marie, ON; Second /Back Row: Directors: Andrew Wong, Alpha Mechanical Contracting Ltd., Port Coquitlam, BC; Michael Ohlmann, Fred Welsh Ltd., Vancouver, BC; Don Capotosto, Gimco Limited, Markham, ON; Derrick Flinn, Western Plumbing & Heating Ltd., Dartmouth, NS; George Doty, Wil Mech 1995 Ltd., Edmonton, AB; Jack Bavis, Canadian Process Services Inc., St. John s, NL; Terry McCaskie, Energy Controls & Mechanical Services Inc., Kitchener, ON; Don Bennett, Black & McDonald Limited, Pickering, ON; Jamie McNabb, ABCO Supply & Service Ltd., Winnipeg, MB; Associate Council Chairman, Tim Meadows, Victaulic, Richmond Hill ON; Dave Holek, Lekter Industrial Services Inc., Belle River, ON; Absent with regret: Alain Daigle, Daigle Inc., Le Gardeur, QC; Quentin Bevan, Bevan Brothers Limited, Charlottetown, PE; Mechanical Service Contractors of Canada Chairman, Scott Munro, Adelt Mechanical Works Ltd., Mississauga, ON.

3 BULLETIN #3 BOARD NOTES MCA Canada's 69th Annual National Conference in Halifax, Nova Scotia officially started on Wednesday, September 22, 2010 with the opening welcome event appropriately themed the "Battle of the MCA Clans". However, prior to the official welcome, MCA Canada Officers and Directors, as well as Provincial and Zone MCA Executive Directors, spent a few days engaged in meetings addressing the Association/Industry issues of the day. In addition, Executive Officers of the Mechanical Service Contractors of Canada, the Board of Trustees of the Canadian Mechanical Contracting Education Foundation, members of MCAC s Associate Member Council, members of the Unionized Contractors Committee and the Open Shop Contractors Committee, also met to discuss matters of importance to these affiliated groups as well. What was discussed over the course of several days? Here are some of the highlights: MCA Canada representatives to meet with senior federal government officials to address federal contracting/tendering policy, etc. A Task Force was developed to address the Red Seal exam as relates to course curricula and community colleges. Promotion of the 2011 National Conference (September 14-17, 2001) In Québec City. CMCEF s supervisor program is now completed and is presently being offered to the membership. Efforts are being made to offer a Middle-Management Conference in Western Canada in March of The new National Seminar Program (NSP) catalogue and calendar have been circulated and bookings are being accepted. New programs are available including one on the introduction to Building Information Modeling (BIM). A "White Paper" is to be developed and brought forward to MCA Canada's Board of Directors addressing the future mandate of the CMCEF. Three potential new Membership Advantage Programs (MAP) are currently being investigated which would be added to the existing 14 programs. MCA Canada's Board of Directors approved a new MAP which is to be offered to the general membership through MCA Canada's newest Associate Member vpi which is a national Human Resources firm. Mechanical Service Contractors of Canada (MSCC) reiterated its commitment to stay focused on their four main priorities: 1. the establishment of provincial service committees across Canada, 2. A national membership recruitment initiative. 3. The continued delivery of service specific educational courses. 4. The development of a national service certification program. MCA Canada's Associate Member Council will continue meeting several times throughout next year primarily at national trade show events. They will be working on a new look to the Associate Council Newsletter, assisting with the updating of MCA Canada's membership database, supporting the efforts of the Mechanical Service Contractors of Canada, supporting the National Conference, and assisting to increase its membership within MCA Canada. Working with the Canadian Institute of Plumbing and Heating, MCA Canada will promote World Plumbing Day in March, Working with the National Trade Contractors Coalition of Canada, MCA Canada will continue to lobby for prompt payment legislation/regulation and promotion and use of standard industry contracts. Board members Gaetan Beaulieu (New Brunswick) and Jamie McNabb (Manitoba) were nominated to the Board of Directors of the Canadian Construction Association's Gold Seal Certification Committee and the Canadian Apprenticeship Forum respectively. As previously mentioned, the aforementioned are meeting "highlights". For further more detailed information, please contact your provincial MCA or MCA Canada direct.

4 #4 BULLETIN CMCEF MIDDLE MANAGEMENT EDUCATION CONFERENCE WESTERN EDITION MARCH 23-25, 2011 This March, Saskatoon, Saskatchewan will host the 6 th Middle Management Education Conference. This program is nearly a mirror image of the highly successful conference held in Toronto in Conference attendee and MCA Canada Director, Dave Flamand attended the conference and was so impressed he insisted that they find a way to bring the conference to the west. The two and a half day conference will be held at the Hilton Garden Inn. Full conference and hotel registration are now available on the CMCEF website at Sessions will include: strategies for mitigating project risk, building information modeling for PM, strategies for indentifying risks with LEED projects, strategies for improving productivity, building collaborative customer relationships, and strategies for managing project change to name a few. What some attendees had to say: I found the lectures to be very insightful giving us direction and tools to help our organizations strive to be on the cutting edge. Tim Wentz and Tom Williams were exceptional. Aaron Drost Tom and Tim were terrific, they held my attention and gave in my opinion nuggets of gold that I will use to not only increase profitability in my company, but also increase internal communication to reduce stress in my team members. Scott Grobel CMCEF BOARD OF TRUSTEES At the 13 th CMCEF AGM the following members were voted in to serve on the 2010/2011 CMCEF Board of Trustees: Chairman, Mr. Tony Sottile (Modern Niagara Group Inc.), Vice Chairman and Western Co Chair, Mr. Daryl Zimmerman (Lockerbie and Hole Contracting Ltd.), Regional Co Chair, Eastern, Mr. Tom Vincent (Atlantica Mechanical Contractors Inc.), Regional Co Chair Central, Mr. Don Bennett (Black and McDonald Ltd.), Associate Council Representative, Mr. Cliff Sarjeant (NCI Marketing Inc.), Employee Representative, Mr. Larry Cann (UA Canadian Office), Owner Representative, Mr. Ross Nicholls, Manager Council Representative, Judy Nagus (MCA Saskatchewan), MCA Canada Chairman, Mr. Brad Diggens (MJS Mechanical Ltd.), MCAC/CMCEF President, Mr. Richard McKeagan and CMCEF Executive Director, Tania Johnston. JOHN BRADSHAW GOLF TOURNAMENT MAKES ANNUAL DONATION TO CMCEF This year the 7 th annual John Bradshaw Memorial Golf Tournament was held at the Granite Springs Golf Course in Halifax, Nova Scotia. John was a true supporter of the Education Foundation and what it represents to the industry. As a result, each year a donation is made to CMCEF from proceeds generated from the golf tournament. This year $4, was raised to help the Foundation continue it s efforts in developing and offering management education to the mechanical contracting industry.

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6 #6 BULLETIN MECHANICAL SERVICE CONTRACTORS OF CANADA Dear fellow member, The Mechanical Service Contractors of Canada (MSCC) continues to grow both its membership and its programs and services. In today s more challenging work environment, what has worked in the past may not be enough to stay ahead today. By taking advantage of the expanding educational offerings, business management tools and best business practices available through MSCC, you will gain additional knowledge and skills essential for success today, and into the future. We are pleased to say that even during the ongoing economic climate, we have once again increased our membership by 15% so that now it now stands at 120 members nation-wide. To assist our new and existing members, we have added 4 new educational courses: a 1-day Marketing Your Service Business program delivered by Ron Coleman; a 1-day program on Carbon Monoxide by Rick Finley; a 1-day Planning, Goal Setting and Performance Improvement course presented by Kevin Dougherty; and a 2-day course on Growing and Developing Service Supervisors again by Kevin Dougherty. During our 3 rd One-Day Forum for Service Contractors, held this September in Halifax, Nova Scotia, MSCC Certification Committee Chairman, Scott Grobel, announced the launch of our all-new National Certification Program. This initiative is the culmination of several years working with representatives from the Building Owners and Managers Association (BOMA), the International Facilities Management Association (IFMA) and MSCC member contractors. The two certification programs will be closely aligned. The first is a contractor company program, MSCC Certified Contractor and the second is an individual program, MSCC Certified Technician. The MSCC Certified Contractor designation is a company-wide certification which demonstrates that a firm deploys industry-leading practices in key competencies such as safety, training and customer service. To qualify, companies must be MSCC members, have been in the mechanical service industry for a minimum of three years, employ a certain percentage of MSCC certified technicians and maintain and enforce a comprehensive safety program. Firms must also provide ongoing training for both field and in-house employees, have an established truck inventory control system and major tool inventory program, issue photo ID cards for technicians and have an established customer service program. The MSCC Technicians Certification is for individuals who must be employed by a MSCC member company, meet certain minimum requirements with respect to training, experience and education and pass a written exam. Beta testing is expected to be complete in early December and the formal launch is scheduled for January 15, Criteria for both levels and beta testing applications are available on the MSCC website at As always, I encourage you to become an active participant in the Mechanical Service Contractors of Canada as we develop this national organization together. Sincerely, Scott Munro, MSCC Chairman Scott Munro Chairman Mechanical Service Contractors of Canada Albert St. Ottawa, ON K1P 5G8 Phone: Fax: daryl@mcac.ca Website:

7 BULLETIN #7 CMCEF S WINTER COURSE SCHEDULE CMCEF WINTER COURSE SCHEDULE: Registration is now available to all courses listed below on the CMCEF website at For further information please contact Tania Johnston, CMCEF s Executive Director via tania@cmcef.org or by phone at Additional courses are periodically added to the schedule so be sure to read Just the Fax, the CMCEF Newsletter and the CMCEF website for updates. JANUARY 2011 Project Documentation Cambridge, ON 14 th Supervisory Winnipeg, MB Week 1: Jan 18 th to 21 st /Week 2: Feb 16 th to 18 th Strategic Planning for Sub Contractors Toronto, ON 27 th FEBRUARY 2011 Growing and Developing Supervisors Cambridge, ON 10 th & 11 th Project Documentation Calgary, AB 17 th Project Documentation Vancouver, BC 18 th Computerized Mechanical Estimating Calgary, AB 23 rd to 25 th MARCH 2011 PM Essentials Cambridge, ON 3 rd & 4 th Project Documentation Halifax, NS 11 th Western Middle Management Conference Saskatoon, SK 23 rd to 25 th PM Essentials Ottawa, ON 24 th & 25 th Computerized Mechanical Estimating Toronto, ON 29 th to 31 APRIL 2011 PM Essentials Kingston, ON March 31 st & April 1 st Project Scheduling and Time Management Made Easy Toronto, ON 4 th PM Essentials Winnipeg, MB 7 th & 8 th PM Essentials Vancouver, BC 26 th & 27 th PM Essentials Calgary, AB 28 th & 29 th Don t Delay Register Today!!! Proud Gold Sponsor of MCAC s 2010 Annual National Conference

8 #8 BULLETIN 69 th ANNUAL NATIONAL CONFERENCE A HUGE HIT September th, This year s national conference was held in Halifax, Nova Scotia and what a great time!!! More than 320 delegates travelled to the Halifax Harbourfront to enjoy a unique and exciting program at the Mechanical Contractors Association of Canada s 2010 Annual National Conference The Gathering of the MCA Clans! MCA Canada s Board of Directors were joined by the regional, provincial and national MCA managers for several days of high level meetings. The Conference Committee met on Sunday (September 19) and the next day the Managers Council met, as well as, your MCA Canada Executive Committee. Tuesday, the standing Committees met followed by the National Board of Directors Meeting and the CMCEF Annual General Meeting. Wednesday, the Mechanical Service Contractors of Canada Executive met and CMCEF s Board of Trustees met. These meetings finished in plenty of time to kick off the National Conference Opening Event. Highlights from these meetings will be featured in future editions of Just The Fax. Kicking things off was the First-Timers Reception, where an amazing 66 first-time delegates met and were welcomed to the conference. The new delegates and their hosts then made their way to the Opening Social Reception where all the delegates enjoyed some down home music, plenty of good cheer and a few English Dragoon s were spotted in the crowd. Once the piper and drummer arrived, everyone was piped into the ballroom for a full-on... Battle of the MCA Clans! Delegates were welcomed by a battle dressed Robert William Wallace Braveheart MacHoare (aka MCAC Chairman Bob Hoare) who opened the contest in his customized Braveheart outfit and makeup. What a sight! Delegates donned their battle gear - clan shirts, kilts and tam s separated into their own clan of 10 and once the feast of roast chicken was over, the battles began. Each Clan competed in 11 events including: sheep shearing, highland dancing, golf, sheep tossing and more. The winning clan, the Newland Clan, claimed their prize of a new Wii Game Console for each clansmen, at the Mechanical Contractors Network Awards Breakfast. It was quite a night and everyone had a great, great time! The next morning featured our keynote speaker and author, Gordon Graham. Over breakfast, his personal tale of re-invention was really something to hear. After years in some of the toughest prisons in the United States, his re-birth led him to become an internationally recognized speaker and champion for change both in and out of the penal systems.

9 BULLETIN #9 After some exceptional educational content focusing on Hiring Smart and How to Manage, and Manage To Expectations, delegates took the afternoon off to explore Halifax before returning to enjoy a good, old fashioned lobster feast and afterparty at Pier 21 Canada s Immigration Museum. Pier 21 is a showcase of Canada s immigration as it welcomed over 1.5 million settlers between 1928 and The historic surroundings, all you can eat lobster and down home entertainment by Bob Lambert, following by Acadian Driftwood was pure Maritime fun for everyone. Before you knew it, breakfast was served along with the highly successful Supplier Innovation Showcase featuring the latest in innovative new products and services. MCA Canada s Annual General Meeting was held after breakfast while the companions worked on their fitness with a Zumba workout which fuses Latin rhythms and low impact moves. Friday afternoon we hit the links at Granite Springs Golf Club for the 6 th Annual John Bradshaw Memorial Tournament. Congratulations to all the winners as they played in the cool, coastal conditions and came home smiling. For the second year, we hosted the Mechanical Contractors Network Awards Breakfast, but this time it had a Maritime theme. Anchormen Hughie MacDonald (James Derksen) and Angus Campbell (Brad Diggens) hosted the ceremony with plenty of laughs, special correspondent s Jack Bavis (Newfoundland), Tim Meadows (Ontario) and Bill Dixon (New Brunswick). We are very pleased to announce that the Lloyd MacLean Memorial Award, for unselfishly giving to the national association was awarded to Mr. Terry Billings. The first ever Doug Crawford Memorial Award, which recognizes an individual, individuals or company who has made a significant contribution to MCA Canada through long-standing voluntary participation was presented to Mr. Keith Ottaway, President of Allpriser. The closing Chairman s Gala Dinner and Dance welcomed incoming Chairman, Brad Diggens (MJS Mechanical Ltd. Calgary, AB) and who thanked retiring Board Member, James Derksen (Derksen Plumbing & Heating (1984) Ltd., Winnipeg, MB) and celebrated outgoing Chairman Bob Hoare for his 2 years as Chair. We look forward to seeing everyone in Quebec City at the Fairmont Chateau Frontenac, September 14 17, Proud Gold Sponsor of MCAC s 2010 Annual National Conference

10 #10 BULLETIN CHAIRMAN S REPORT The following is a copy of the Chairman's Report as presented by Immediate Past Chairman, Bob Hoare, on the occasion of the 2010 Annual General Meeting of the Mechanical Contractors Association of Canada (Friday, September 24 th, 2010 in Halifax, Nova Scotia). Last September, MCAC held its Annual National Conference in San Francisco, California where I was elected to a second year as your National Chairman. I must say that the last 12 months were just as busy as the previous 12 months, if not more. Once again, we've visited members in every province of Canada on the occasion of regional and/or special meetings and provincial conferences. On these occasions, we have kept our members upto-date on the current activities of MCA Canada and we have listened to the issues, concerns, and priorities of our member associations. We have not only carried our message domestically but we have also been involved on the international scene. As an affiliate member of the Canadian Construction Association, we are involved and actively participate on many of CCA s industry related Committees and Council's. We are also represented on CCA s Board of Directors through our incoming National Chairman, Brad Diggens. Internationally, MCA Canada is a member of the European MCA organization as well as a member of the World Plumbing Council. We are well represented on the WPC through our MCA Canada director from Alberta, George Doty. Hans Tiedemann, Executive Director of MCA Alberta is currently acting as the WPC Treasurer. In addition, MCA Canada actively participates in the annual meetings of the International Alliance of MCA's (United Kingdom, Australia, United States, Canada). Every year, on the occasion of MCA of America's national convention, representatives of these international associations meet and discuss issues of mutual concern and interest. The information shared during these meetings benefits all organizations in one form or another. This year, I was fortunate enough to be appointed meeting Chairman. MCA Canada's policy direction comes from our national Board of Directors. MCAC is blessed in having the leaders from each provincial MCA on its Board. What this means is that MCA Canada s activities and priorities are well-thought-out and monitored on a regular basis. Both Board meetings this past September in San Francisco, California and subsequently in January 2010 in Orlando, Florida set the stage for MCAC in 2010 and beyond. Here's a sample of this year's activities: Building Information Modeling (BIM): MCA Canada joined the Canadian BIM Council and has representation on their Board of Directors. We have also signed a Memorandum of Understanding with the Council. CMCEF has been working on several BIM related education and training programs and expects expeditious delivery of those programs to the industry. National Trade Contractors Coalition Canada (NTCCC): Continued to conduct seminars based on the NTCCC guide to CCA s stipulated price subcontract. Held "Advocacy Days at Ontario's Queen's Park (prompt payment legislation/changes to the legislation) and Parliament Hill (prompt payment provisions in the federal government contract form). The message is getting through. Hired legal counsel to draft legislation on prompt payment. To present to Ontario government as an initial step towards getting all Provinces on board. Continue to promote NTCCC s Getting Paid DVD. Building Commissioning Standard (CSA Z-320): Continued meeting with stakeholder groups to finalize draft. Circulated draft standard for public review. Final document to be available the end of 2010 CMCEF to deliver information sessions to the membership starting Industry/Federal Government Relations (continued work and liaison with): Canadian Construction Association Construction Sector Council Mechanical Service Contractors of Canada (see page 6) MCAC s Associate Members (see page 14) World Plumbing Council Canadian Standards Association Canadian Apprenticeship Forum Canadian Mechanical Contracting Education Foundation (see page 4) National Trade Contractors Coalition of Canada Others (Canadian Green Building Council, MCA of America, International Alliance of MCA s, Canadian Institute of Plumbing and Heating, MCAC s Open Shop and Unionized Contractors Committees, Natural Resources Canada, Defense Construction Canada, Public Works and Government Services Canada, Treasury Board Canada). Services, Communication, Publications and Programs: Current communication flow with the general membership through "Just the Fax weekly communiqué. Quarterly National Bulletins highlighting industry association activities. Magazine articles highlighting the Association and its membership (digital format). Production and delivery of annual publication catalogue containing all available business tools and publications. Associate Member Newsletter. Service Contractors Newsletter. Membership Advantage Program (discounts on petroleum, acetylene gas, work clothes, hotels, vehicles, etc.) Day-to-day services and operation. Over the past two years I have had the pleasant task of being your National Chairman. It has taken me across this great country of ours on several occasions provided me with a great opportunity to meet many fine people, our members, from coast to coast. Before I became Chairman, I knew that we had a great national organization but I wasn't fully aware of how great all of our provincial associations are. Every provincial MCA is blessed with dedicated volunteer members and professional staff. Combined, this is what makes MCA Canada best industry trade association in this country, in my humble opinion. Thank you for your support!! Respectfully Submitted, Robert (Bob) Hoare Chairman, MCA Canada

11 BULLETIN #11 MCA CANADA S CHAIRMAN S CHARITY MCA Canada National Chairman, Mr. Brad Diggens announced Operation Eyesight as his Chairman s Charity during his inauguration speech in Halifax, NS this September. Operation Eyesight Universal is an international development organization based in Canada and dedicated to eliminating avoidable blindness in the developing world. Since 1963, Operation Eyesight has prevented more than 35 million people from facing the tragedy of needless blindness. Their work is focused in places where blindness can be deadly, especially to those who are very young, old or poor. A predominant cause of avoidable permanent blindness is trachoma, an eye infection transmitted by flies and exacerbated by cultural and environmental factors. Left untreated, trachoma leads to blindness. The most heartwrenching fact about trachoma is that it can be eradicated with accessible clean water and basic sanitation. Skin and respiratory diseases can also be reduced or eliminated by providing accessible clean water. Operation Eyesight does this by: 1. Drilling and equipping boreholes to bring fresh water to trachoma-endemic regions 2. Establishing water capture and reclamation initiatives, especially where boreholes are not viable 3. Facilitating the sustainability of wells through establishing community committees that monitor, maintain, coordinate accessibility, and set fees for water usage above personal use 4. Education and awareness programs are key factors in prevention and promotion of health-seeking behaviour, especially for women and children. We also establish programs that inform and promote awareness locally through community centres, schools, and media, particularly in rural and remote areas. MCA Canada, on behalf of Chairman Diggens, will be approaching the industry for contributions to help eradicate this curable situation. Please contribute to this extremely worthwhile charity. For more information visit the MCA Canada website at or call the office at or daryl@mcac.ca for your copy of the Operation Eyesight Pledge package.

12 #12 BULLETIN MEMBERSHIP ADVANTAGE PROGRAMS Helping our members succeed is one of MCA Canada s highest priorities. That s why MCA Canada continues to develop the Membership Advantage Program, a group of business services designed to save members time and money. Your participation produces two important benefits: your company gains essential business services at a great price and MCA Canada uses the royalties to develop additional programs, services and benefits you enjoy as a member. Budget Rent a Car provides members preferred pricing on all models of rental cars. For further details contact the MCA Canada office by phone at or daryl@mcac.ca. You can also call your local Budget office or visit the website at and use BCD #A Canadian Centre for Occupational Health and Safety furnishes members with discount rates on all products and services related to health and safety. For more information contact Eleanor Irwin by phone: or via at eleanori@ccohs.ca. Choice Hotels has collaborated with MCA Canada to offer members discount hotel rates on their more than 260 hotels across the country and the 5,000 plus hotels around world. For reservation details please visit or call and use ID # Chrysler Canada provides significant Commercial Fleet Purchase Discount Program to MCA Canada Members on most new Chrysler, Dodge and Jeep products. Contact MCA Canada for a copy of your official letter or call Mike Young by phone at or my1@daimlerchrysler.com. Chase Paymentech offers preferred rates to MCA Canada members for processing Visa, MasterCard, American Express and Interac Direct Payment services. Contact John Tierney by phone x 6120 or john.tierney@chasepaymentech.com. Federated Insurance supplies MCA Canada members with preferred rates on both business and personal insurance. To contact Federated in the west call Wayne Budge at or wayne.budge@federated.ca and in the east contact Mauro DiTullio at mauro.ditullio@federated.ca. Grand and Toy has partnered with MCA Canada to provide discounts on most every-day office supplies, products and furniture. For more information, please contact Scott Williams by phone Toll free at , or williams@grandtoy.com. IHS Canada offers member discounts on hardcopy technical industry standards, as well as government and military standards. To find out more details call or visit the website at Mark's Work Wearhouse has partnered with MCA Canada to deliver discount pricing on work and safety wear, quality casual and business wear, footwear and outdoor apparel. For your discount card(s) contact the MCA Canada office at or daryl@mcac.ca. Park N Fly offers you the ease of parking in a secure area at significantly discounted rates. For details on how to benefit from this program or to order your discount card(s) contact the MCA Canada office at or daryl@mcac.ca. Petro-Canada partnered with MCA Canada to supply rebates on a wide range of products and more specifically, fuels. These include gasoline, diesel fuel, and alternative fuels along with service and repairs. Contact the MCA Canada office at or daryl@mcac.ca for details. Praxair provides MCA Canada members with preferred rates on a combination of gases, equipment and consumables for innovative welding and cutting solutions. Contact David Lesway at / or David_Lesway@Praxair.com for details. vpi inc. is dedicated to helping organizations with Human Resource (HR) issues by offering a series of dedication program including an Organizational Health Audit and Human Resource Consulting including an HR Hotline. For more information contact MCAC at or daryl@mcac.ca. Windswept Technologies - works closely with MCA Canada to supply the best in name brand computers, software, networking, service and web site design. Contact Jeff Davis at or jeff.davis@windsweptit.com.

13 MEMBERSHIP ADVANTAGE PROGRAM BULLETIN #13 MCA Canada is pleased to welcome vpi Inc. as both a new Associate Member and as a participant in our Member Advantage Program (MAP). As a provider of Human Resource (HR) services, vpi Inc. offers something that our membership can benefit greatly from. With over 20 years of experience helping small and medium sized entrepreneurial companies address (and avoid!) issues related to their people and their human resource practices, vpi Inc. is well suited to supporting our industry in the same way. vpi Inc. believes that people are both a great asset and a great risk for companies. Ask yourself, Are you managing those risks well? Are you getting full value from those assets? If you answered No or Don t Know to either question, you re not alone. Many companies are in a situation similar - they simply do not have the time or resources to devote to people management and HR compliance. People issues are time consuming, distracting and costly which is where vpi Inc. can help. With offices across the country in 13 locations, vpi Inc. has a team of HR and management professionals waiting to work with MCA Canada s members. Some of the specific people management programs include: PeopleScore (humans resource analysis and report on your company) Complying with the Employment Standards Act Labour Relations Human Rights Recruitment, Promotion Training Succession Compensation Facilitation Policies and Procedures Restructuring and terminations Performance evaluations Training HR HOTLINE Subscription Service Through the Member Advantage Program (MAP) vpi Inc. is offering MCA Canada members an ongoing 30% discount on all HR services, including PeopleScore. If you are interested in finding out what you don t know about your people, or simply have an HR related question or situation that you need guidance with, contact vpi Inc. at or mcacmembers@vpi.com. As Association members, vpi Inc. is committed to providing cost effective and practical support to all of us. MCAC Publication Advertising Rates National Bulletin & Publication Catalogue: Full Page: $ Half Page: $ Quarter Page: $ Business Card: $ Just The fax: Sponsorship - Per Month: $ Associates Council Newsletter: Full Page: $ Associates Calendar: Full Page: $ Web Site: Sponsorship Per Year: $1, For further information please contact: Daryl Sharkey Director Member Services T: F: E: daryl@mcac.ca

14 #14 BULLETIN MCA CANADA ASSOCIATE MEMBERS The Mechanical Contractors Association of Canada recognizes that our Associate Members are a vital part of our industry, and our Association. Associate Members provide tremendous support by volunteering their time and resources, while at the same time, keeping our members educated and informed. MCA Canada s Associate Members are a valuable resource; please remember to Support Those Who Support Your Association. A.O. SMITH WPC CANADA ACCUBID SYSTEMS LTD. AIR LIQUIDE CANADA ALLPRISER LTD. ALLTEMP PRODUCTS COMPANY LTD. AMERICAN STANDARD ANCO CHEMICALS INC. ANVIL INTERNATIONAL AON REED STENHOUSE INC. B. A. ROBINSON CO. LTD. BIBBY STE CROIX BRADFORD WHITE CANADA INC. BUTT'S PUMPS & MOTORS LIMITED CANADIAN COPPER & BRASS DEVELOPMENT ASSO CANPLAS INDUSTRIES LTD. CARMICHAEL ENGINEERING LTD. CLEAN ENERGY CLYDE INDUSTRIAL EQUIPMENT LTD. COMPLETE INNOVATIONS INC. CONBRACO INDUSTRIES CANADA GARTH INDUSTRIAL GET THE POINT GRUNDFOS CANADA INC. H.P.A.C. MAGAZINE HEENAN BLAIKIE LLP HKMB HUB INTERNATIONAL HOOD CHEMICAL IMAGINIT TECHNOLOGIES INVENTEX INC. IPEX INC. JOHNSON CONTROLS LP JONAS SOFTWARE LEGRIS TRANSAIR LYNCAR PRODUCTS LTD. M.A. STEWART & SONS LTD. MAESTRO TECHNOLOGIES INC. MAINLINE BACKFLOW PRODUCTS INC. MARSH CANADA LIMITED MASCO CANADA LTD. - PLUMBING GROUP MECHANICAL BUSINESS MAGAZINE MIFAB MILWAUKEE ELECTRIC TOOL CO. MILWAUKEE VALVE CO. MIURA NORTH AMERICA INC. MOEN INCORPORATED MUELLER FLOW CONTROL NAYLOR CANADA INC. NCI MARKETING INC. NOVANNI STAINLESS INC. N-TWO CRYOGENIC ENTERPRISE INC. OAKVILLE STAMPING & BENDING LTD. OATEY CANADA SUPPLY CHAIN SERVICES CO. OGILVY RENAULT LLP PLAD EQUIPMENT LTD. PLBG PIPING & HVAC PRODUCT NEWS PRAXAIR CANADA INC. PROJECT DOCCONTROL PUMPSETSDIRECT.COM QUICKPEN, A TRIMBLE COMPANY QUOTE SOFTWARE INC. RANDSTAND ENGINEERING RBC DOMINION SECURITIES RELIABLE MARKETING SERVICES RHEEM CANADA LTD. RNR TOOLS LTD. ROMATEC S.A. ARMSTRONG LIMITED SMILLIE MCADAMS SUMMERLIN SUMNER MANUFACTURING (CANADA) LTD. TACO Canada Ltd. TAYLOR PIPE SUPPORTS TECHNICAL SALES INTERNATIONAL INC. TRAVELERS CANADA TYCO FIRE & BLDG. PRODUCTS UPONOR LTD. USINES GIANT FACTORIES INC. CRANE SUPPLY VERSA FITTINGS & MFG INC. DAHL BROTHERS CANADA LIMITED VICTAULIC DAILY COMMERCIAL NEWS VIEGA LLC DATA BASICS INC. (SBS) DELOITTE & TOUCHE LP DOBBIN SALES LTD. E. MYATT & COMPANY INC. E.H. PRICE LTD. EMCO CORPORATION ENCORE BUSINESS SOLUTIONS EVAPCO INC. EWING FABRICATORS FAIRVIEW FITTINGS & MECH. LTD. FEDERATED INSURANCE CO. OF CANADA FIVE STAR PRODUCTS VIESSMANN MANUFACTURING COMPANY INC. VPI INC. WATERGROUP COMPANIES INC. WATTS INDUSTRIES CANADA WEIL-MCLAIN CANADA WENNSOFT WESTLAKE INDUSTRIES INC. WILO CANADA INC. WIRELESS MATRIX WOLSELEY CANADA INC. WOTEC/PROMOTEC CORP. ZURN INDUSTRIES LTD. FRANKE KINDRED CANADA LIMITED SUPPORT THOSE WHO SUPPORT YOUR ASSOCIATION

15 Proud Diamond Sponsor of MCAC s 2010 Annual National Conference BULLETIN #15

16 #16 BULLETIN Plan To Attend... Mark Your Calendar Now!! MCA Canada s sincerest thanks and appreciation to the sponsors of the 2010 Gathering of the MCA Clans Conference: BRONZE LEVEL: Alberici Constructors / Masco Canada / Praxair / RF Contracting / SportVision Inc. / Zurn Industries; SILVER LEVEL: ACCUBID - A Trimble Company / Aecon Industrial / Altac Services Inc. / Black and McDonald Limited / Jonas Software / LynCar Products Ltd. / MCA Kitchener-Waterloo / MIFAB / Milwaukee Valve Canada / NIBCO/NCI Marketing Inc. / Petro Canada / QuickPen, A Trimble Company / RHEEM Ltd./Lteé / Travelers Canada / vpi-inc. / Windswept Technologies; GOLD LEVEL: Allpriser Limited / AON Reed Stenhouse / Bibby-Ste-Croix / IPEX / M.A. Stewart & Sons Ltd. / Mueller Flow Controls; PLATINUM LEVEL: Comstock Canada Limited (EMCOR Group) / Derksen Plumbing & Heating (1984) Ltd. / Federated Insurance Company of Canada / Mechanical Contractors Section (CANS); DIAMOND LEVEL: UA National / Victaulic Date(s) Jan , 2011 Mar. 4, 2011 Mar. 6 10, 2011 Mar. 6 11, 2011 Mar April 29 & 30, 2011 May 12 15, 2011 May 25, 2011 May 26 29, 2011 May 27 June 5, 2011 June 2011 June 2 & 3, 2011 June 17 19, 2011 June 26 29, 2011 Sept. 7 11, 2011 Sept , 2011 Sept , 2011 Oct. 9 12, 2011 UPCOMING INDUSTRY EVENTS Event & Location MCA Canada Winter Meetings Orlando, FL International Alliance of MCA's Maui, HI MCA of America Convention Maui, HI CCA Conference Big Island, HI CMCEF Middle Management Conference (Western Edition) Saskatoon, SK MCA British Columbia Conference Penticton, BC MCA Alberta Conference Kananaskas, AB Western Regional (MCA) Meeting Gimli, MB MCA Manitoba Conference Gimli, MB MCA Ontario Conference Rome/Sorrento, Italy Eastern regional (MCA) Meeting Edmunston, NB MCA Saskatchewan Conference Cochin, SK CCA Meetings Vancouver, BC CIPH's Annual Business Conference Victoria, BC 9 th Tri-Annual World Plumbing Conference Edinburg, Scotland MCAC's 70 th Annual National Conference Quebec City, QC MCA Toronto Conference Collingwood, ON Mechanical Service Contractors Association Conference Colorado Springs, CO GONE GREEN NATIONAL BULLETIN PRINTED ON 100% RECYCLED PAPER