25 Interview Questions

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1 25 Interview Questions By Melissa Ingold to ask a virtual assistant before you hire her Interviewing a virtual assistant before you hire her will provide you with important insight into the energy they bring + their personality.

2 ALL RIGHTS RESERVED. No part of this planner may be reproduced or transmitted in any form whatsoever, electronic, or mechanical, including photocopying, recording, or by any informational storage or retrieval system without express written, dated and signed permission from the author. DISCLAIMER AND/OR LEGAL NOTICES: The information presented herein represents the views of the authors as of the date of publication. Because of the rate with which conditions change, the authors reserve the right to alter and update their opinions based on the new conditions. The report is for information purposesonly. While every attempt has been made to verify the information provided in this planner book, neither the authors nor his affiliates/partners assume any responsibility for errors, inaccuracies or omissions. Any slights of people or organizations are unintentional. If advice concerning legal or related matters is needed, the services of a fully qualified professional should be sought. This report is not intended for use as a source of legal or accounting advice. You should be aware of any laws which govern business transactions or other business practices in your country and state. Any reference to any person or business whether living or dead is purely coincidental.

25 INTERVIEW ABOUT MELISSA QUESTIONS INGOLD TO AS A VA Melissa Ingold believes that an entrepreneur truly steps into their power and joy when they shift out of their self-assigned job as task doer,

3 25 INTERVIEW ABOUT MELISSA QUESTIONS INGOLD TO AS A VA Melissa Ingold believes that an entrepreneur truly steps into their power and joy when they shift out of their self-assigned job as task doer, and realign themselves with their true role as the visionary creator for their business. Overcoming teen pregnancy, single parenting, poverty, and no business experience, Melissa built a highly sought after service business from the ground up. However, after 5 years of running her business single-handily, while taking care of 2 young children, a husband and managing a household, she was exhausted, frustrated, and just wanted to throw in the towel, crawl into bed, and hide under the covers until it all went away. In 2006, desperate to escape the cage her business had built around her, Melissa took a leap of faith and hired her first virtual assistant. It was a move that would change the course of her business and life forever. Over the next few years, in her new role as the visionary creator in her business, she transitioned out of the service industry, hired more help, restructured and streamlined her business model, and designed a business around her life, rather than forcing her life to conform to her business. By 2010, Melissa s team had been running her business for almost two years so she could work just a few hours a week and devote the rest of her time to taking care of her third child, a baby boy with special needs. In mid-june of that same year, her son passed away in his sleep just 8 days before his second birthday. Today, Melissa attributes outsourcing and the support of her team for the magic that kept her business growing and making money, while she had the freedom of time to cherish every moment with her son. Melissa now runs two successful businesses with the help of her fabulous team, and she is helping other entrepreneurs bridge the gap between a business that takes all your time, energy, and joy to one that works for you and supports you in creating the life you ve always dreamed about. Click Here to Find Out How Much a Virtual Assistant Will Cost You

4 Virtual assistant name and date of interview: How long have you been in business? Less than one year. One to two years. Three to five years. Five years or more. Where time zone are you located in? Pacific (PST) Mountain (MST) Central (CST) Eastern (EST)

5 What are your normal work hours? Do you ever work after hours or on weekends? What is your turnaround time on projects I send to you? Will any of my work be sub-contracted to someone else?

6 Do you have others on your team? More specifically, what if you get sick, go on vacation, or your computer crashes - do you have a backup plan in place so that my work still gets done? September Out of everything you do for your clients, what is your favorite? Is there anything that you do for your clients that you would consider a weakness in your skill set?

7 Have you completed any type of special training, or have you become certified in any type of software or program? September [For Example: Completing Infusionsoft s certification program to become a certified partner with their company.] [For Example: Completing the AmbitionAlly certification program to become a certified partner for their WordPress Plugin software.]

8 What software/computer programs, and tools do you use/ have experience with? Microsoft Office (word, excel, powerpoint, etc.) Adobe Products (acrobat, indesign, photosthop, etc.) Aweber (ask about your autotesponder program) Infusionsoft (ask about your shopping cart) Google Products (docs, drive, analytics, etc.) LeadPages WordPress Dropbox FTP/Cpanel Camtasia Studio / Snagit Social Media Platforms (Facebook, Twitter, Instagram, YouYube, etc.) Basecamp (or other project management system) Instant Teleseminar / GoToWebinar (other similar software) Zendesk (or other customer helpdesk software)

9 What other wonderful skills do you have that I should know about? Writing Copywriting Graphic Design Photo / Image Editing Video / Audio Editing Technical Support / Development Affiliate Program Management Virtual Event Production (webinars, summits, etc.) Facebook Ad Creation and Management Product Launches Customer Service: Ticket System (Zendesk or other software) Phone

10 What is your preferred form of communication? ( , phone, skype, text?) September Are you familiar with the Basecamp project management system? (ask about the system you use) How soon can I expect a response from you to an , text, or voic message?

11 Can we swap cell phone numbers for contact outside of regular office hours for urgent situations? September [For Example: You re in the middle of a product launch and you learn of an issue that is preventing sales, can you text her during off hours to ask for her help to resolve the issue? Or for example: You re on vacation and your website goes down, and she can t resolve the issue until she you answer her question, so she can send you a quick text, get the answer and get your website back online.] Are you able to attend weekly planning meetings? Do you create and send weekly reports that let me know what tasks you ve been working on and how long those tasks took you to complete?

12 What security measures do you have in place? For instance, do you have password protection, computer/file backups, and antivirus software? (lastpass, mozy, etc.) What is your hourly rate? What is your retainer rate and how many hours are included?

13 How do you bill your time? For instance, in 15 minute increments (so if you worked on a task for 5 minutes you would you charge 15 minutes) or byactual time worked? September How do you track your time? Do you invoice upfront or after tasks are completed?

14 What payment types do you accept? (PayPal, Check, etc.) Do you require me to sign a contract? If so, what does it entail? Specifically, does it bind me to working with you for at least 3 months before being able to end the working relationship? Is there an extra charge for rush projects? If so, what do you consider to be a rush job?

15 Do you charge for time we spend ing on the phone? Do you charge for time you spend learning a new piece of software to complete a task for me, or do you consider that to be beneficial to your business in terms of learning a new skill that you can go on to do for other paying clients? Do you charge for the time spent in training, such as reading standard operating procedures documents, watching training videos, and becoming familiar with my company and learning how to do things?

16 Do you have client references? If so, can you please send them to me after our call? Do you have a confidentiality agreement? Do you have a no-compete contract? If so, may I see it? When are you available to start? How many hours do you currently have available?

17 Interview Close Script: Well [assistant name], that s all the questions I have for you right now. But thank you so much for taking the time to speak with me today. If you could go ahead and me your references, that would be great. September In the meantime, I m going to review all of my notes from our call, and if I have any other questions for you, or I m ready to get started, I ll reach out to you. Is this address that I have for you the best way to reach you? [read out their /website info] Wonderful! Thanks again. I hope you have a fabulous day. Bye. IMPORTANT: Never hire anyone at the end of the call. Give yourself time to sit with the interview, think about it, and then decide if that is the best person for you. Remember, the energy they bring to the call, and their personality is just as important as how they answer your questions!

Discovering A Lucrative Niche!

Lesson #2 Discovering A Lucrative Niche! By Jay Jennings http://www.productcreationstation.com NOTICE: You Do NOT Have the Right to Reprint or Resell this Report! You Also MAY NOT Give Away, Sell or Share