+ NEMT in Colorado. 8/31/17 Woodland Park, CO Jon Walker Transportation Policy Manager

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1 + NEMT in Colorado 8/31/17 Woodland Park, CO Jon Walker Transportation Policy Manager

2 AGENDA Our Mission The Lyft Difference Lyft Products Disability Initiatives NEMT Initiatives Next Steps

3 OUR LYFT MISSION Improve people s lives with the world s best transportation.

4 MAKING THE VISION A REALITY Founded in 2007 (sold to Enterprise in 2013) Founded in 2012

5 LYFT CORE VALUES Be Yourself Make it Happen Create Fearlessly Uplift Others We work hard to bring these values to life in everything we do 5

6 HELPING THE ENVIRONMENT Lyft will significantly cut U.S. emissions Lyft s efforts will reduce CO2 emissions for the U.S. transportation sector as a whole by at least 5 million tons per year by 2025.

7 WHERE WE ARE TODAY 350+ Cities in the U.S. $ 1.5B+ Earned by Lyft Drivers (Including Tips) 12 MILLION Active Passengers 700K Drivers 7

8 THE LYFT DIFFERENCE

9 SAFE, RELIABLE OPTIONS FOR EVERYONE Safety? Check. Social Security # Verification Enhanced nationwide criminal search County court records Federal criminal court records DMV & Background Checks Critical Response Line Vehicle Inspections 97% of passengers feel safe with Lyft U.S. Department of Justice sex offender registry Driving record check completed by ADR Background checks $1M Insurance Protection Two-way Ratings 43% 19 -point vehicle inspection Zero Tolerance Drug & Alcohol Policy of passengers are female 9

RIDESHARING INDUSTRY MOVES UP 60 Percent of Total Rides 45

10 RIDESHARING INDUSTRY MOVES UP 60 Percent of Total Rides Rideshare Taxi Rental Car Certify Spendsmart Report 10

11 DIA $36.50 $

12 LYFT PRODUCTS

13 LYFT CODES Lyft Codes can be used for commute, events, safe rides home and more. Codes can be restricted by: - # of possible redemptions - Geo-fencing - Time/date and total cost 13

14 LYFT CONCIERGE Request a ride for someone in minutes or in advance using Lyft s desktop Concierge platform. The person will not need a smartphone. 14

15 LYFT DISABILITY INITIATIVES

DISABILITY INITIATIVES National Federation of the Blind Load a predetermined amount into your team s Lyft account at the beginning of every month.

16 DISABILITY INITIATIVES National Federation of the Blind Load a predetermined amount into your team s Lyft account at the beginning of every month. Service Animals Policy Stop paying for half-empty shuttles and use Lyft instead! Lower your overall cost and provide flexibility for your employees by providing on-demand rides. Hearing Impaired Drivers Help your teams use public transportation during their commute by covering first/last mile using Lyft. And MORE! 16

17 LYFT NEMT PARTNERSHIPS

First ever Medicare Plan & Ride-Sharing Partnership Addressing Transportation as a Social

18 LYFT & CAREMORE CareMore, a subsidiary of Anthem, is a Medicare Advantage Plan, managing over 80k lives with CMS rating of 4.5 Stars. First ever Medicare Plan & Ride-Sharing Partnership Addressing Transportation as a Social Determinants of Health Transporting ambulatory Members to/from Doctor s Appointments Results: 30% Reduction in Wait Time & 32% Reduction in Costs 18

19 Brookdale is the largest independent living community. They have 1,100 facilities, 82,000 associates and 100,000 members across the country. Brookdale members use Lyft s Concierge for social visits Access to transportation is all about freedom and mobility for an elderly population Currently being rolled out across the country Brookdale members do not need a smartphone

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23 NEXT STEPS Questions? What additional information can we provide? How can we work together going forward? Other? 23

24 THANK YOU Jon Walker Transportation Policy 24

25 APPENDIX

26 LYFT + CLIENT Working together for maximum Lyft adoption 90 Days 70% Adoption Sign ups Launch 10% Adoption 30 Days 20% Adoption Onsite opportunities Segmented Comms 60 Days 40% Adoption Segmented Comms Seasonal Promotions Custom Programs Blast Invite Portal Intranet/Travel Portal Custom Incentives 26

27 GETTING STARTED Launch the partnership in minutes with Lyft s auto enrollment portal! Client sends announcing partnership Invites sent through Lyft s enrollment tool Employees activate Lyft Business Profile Lyft sends segmented follow up comms to encourage sign ups 27

28 BUSINESS PROFILES Easily separate personal and business rides. Simple expensing for business travel. 28

29 BUSINESS PROFILES DIRECT BILL Easily separate personal and business rides. Bill rides directly to central corporate account. 29

30 DIRECT BILLING Allow your employees to charge rides taken in business mode directly to your organization s account. 30

31 CONCUR INTEGRATION Easy expensing without leaving the Lyft app. 31

32 Ground Transportation Expenses 52%of all ground transportation expenses and receipts are ride-hailing services. Certify Spendsmart Report Q3,

33 THE MORE YOU RIDE, THE LESS YOU SPEND Total Ground Transportation Spend Rental Car 0 Taxi Rideshare J a n J a n J a n Certify Spendsmart Report 33

34 THE LYFT DIFFERENCE A Reason to Ride Take the Lyft Pledge to donate 1% of the revenue Lyft generates from your team s rides to the charity of your choice In 2016, Lyft donated to some incredible causes. 34

35 DATA VISIBILITY We track your program adoption metrics to show ground travel cost savings and surface traveler trends 35

RIDES FOR EVERY OCCASION Business Travel

36 RIDES FOR EVERY OCCASION Business Travel Daily Commutes Meetings and Events Employee Perks Affordable ground transportation for flights and across town meetings. Door-to-door rides for morning and evening commutes. Reliable transportation for company parties and conferences. Provide monthly credits to your employees as a work benefit. 36

BUSINESS TRAVEL Single-tap Business Profiles Keep business rides and personal rides separate. Send business ride receipts to your work inbox.

37 BUSINESS TRAVEL Single-tap Business Profiles Keep business rides and personal rides separate. Send business ride receipts to your work inbox. Effortless Expensing Automate ride expensing and easily export ride history. Never worry about losing a taxi receipt again! Door To Door, Wherever You Travel Domestically Get a ride in over 350+ U.S. cities. 37

38 EVENTS Lyft works with event planners to design custom event transportation solutions to get your guests safely to and from events, meetings and on-sites. 38

39 LYFT FOR BUSINESS Manage your Lyft business travel program in one place! Get started at lyft.com/business Enroll your employees in business travel Set up direct billing View individual ride-level data Export monthly reporting 39

SELF-SERVE EVENTS Make it easy for guests to attend your next event with Lyft ride credits. Set your own budget, and get any unused credit back on your card. Go to lyft.com/events 1.

40 SELF-SERVE EVENTS Make it easy for guests to attend your next event with Lyft ride credits. Set your own budget, and get any unused credit back on your card. Go to lyft.com/events 1. Create an Event Enter your event details, set your budget, and choose a unique coupon code. 2. Share Ride Credit Send the coupon code to your guests, and remind them to download the Lyft app. 3. Leave the Driving to Us Your guests tap Request when they re ready to head out. They ll be on their way in minutes. 40

Humanizing the Transportation Experience

July 18, 2018 Presented to MAHP Humanizing the Transportation Experience At the end of the day people won't remember what you said or did, they will remember how you made them feel. - Maya Angelou 2 1