Innovative Healing Care

Transcription

1 Innovative Healing Care and 10/11 NHG CORPORATE YEARBOOK National Healthcare Group 6 Commonwealth Lane, Level 6, GMTI Building, Singapore

2 Innovative Healing Care and Contents

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6 07 The Board The Board 08

7 Mr Pang Kin Keong Mr Pang Kin Keong, Permanent Secretary of the Ministry of Law, was appointed to the NHG Board in April Mr Pang was formerly Director of the Internal Security Department, and also held the positions of Principal Private Secretary to the Prime Minister and Director of Trade in the Ministry of Trade & Industry. Mr Soh Gim Teik Mr Soh Gim Teik advises corporations through his firm, Finix Corporate Advisory LLP and has more than 33 years of experience in accounting, finance and general management. He previously served as an executive director and Finance Director/Chief Financial Officer of Sincere Watch Limited, a company listed on the SGX, for 15 years until August Prior to that, he worked in the public accounting sector and was the founding partner of Soh, Wong & Partners, the predecessor firm of LTC LLP. Mr Soh is a member of the Institute of Certified Public Accountants of Singapore (ICPAS) and a Fellow of the Singapore Institute of Directors. He is the immediate past Chairman of the CFO Committee of ICPAS, and was previously a committee member of the Professional Accountants in Business Committee of the International Federation of Accountants (IFAC). He was named the Best CFO of the Year at the inaugural Singapore Corporate Awards in 2006 in the Main Board Listed Companies by Market Capitalization of below S$500 million category. Mr R. Sinnakaruppan Mr R. Sinnakaruppan is presently Chairman/CEO of Singapore Education Academy (AsiaPac) Pte Ltd,a holding company for a group of education companies involved in a wide range of products and services for children and adult education He has served and continues to serve in statutory boards/ community organisatons/ listed companies including HDB, CAAS, MDA, ITE, Singapore Polytechnic, NTU,NTU Alumni Club, Singapore Polytechnic,, SINDA Board of Trustees, Accel Frontline Ltd, and SLF Leisure Pte Ltd and many more. He also served as Member of Parliament from He is a Foreign and Commonwealth Scholar and was educated in Harvard Business School, Loughborough University and NTU (NTI). Dr Ross Wilson Dr Ross Wilson is Chief Medical Officer & Senior Vice President, Quality, in New York City Health and Hospital Corporation. Prior to taking on his current role at the large public health system in New York, Dr Wilson was the Director of the Centre for Healthcare Improvement in the Northern Sydney Central Coast Health Service in Australia. In addition, he has held many leadership, Board and management roles in Australian and international public health systems. Dr Wilson was the Chairman of the Strategic Advisory Board for the International Forum for Quality and Safety in Health Care and International Advisor to the Australian Commission for Safety and Quality in Health Care, until July Previously, as a member of the Executive ( ) of the Australian Council for the Safety and Quality of Health Care and inaugural Chair of the NSW Ministerial Advisory Committee for Quality in Health Care ( ) Dr Wilson had significant strategic and policy roles in the improvement of the quality and safety of health care. As leader of the Quality in Australian Health Care Study ( ) and more recently, the Eastern Mediterranean and African WHO regional study of patient safety in developing economies ( ), Dr Wilson has a long research and publication experience in the epidemiology of patient safety. Since 1999, leadership, training and project support for clinical improvement through the Clinical Practice Improvement program and its associated projects, have been key interests. Dr Wilson has been a member of the WHO World Alliance for Patient Safety Expert Advisory Group, a contributor to the WHO Patient Safety Research Council, a member of the WHO International Steering Committee for Patient Safety Solutions, a member of the Asia-Pacific Regional Council for Joint Commission International and a member of the Editorial Board of the British Medical Journal. Until 2005, Dr Wilson had a clinical role as Senior Specialist in Intensive Care Medicine at Royal North Shore Hospital, a teaching hospital of the University of Sydney. Dr Wilson Wong Dr Wilson Wong is a graduate of the Medical Faculty, National University of Singapore, Shortly after completing his National Service in 1984, he joined Raffles Medical Group as a family physician and has since been a key member in Raffles Medical Clinics, the primary healthcare division of Raffles Medical Group. In 1997, when Raffles Medical Group was listed on the Stock Exchange of Singapore, Dr Wong was the Clinical Director and General Manager of the Raffles Medical Clinics and was responsible for the business, operations and clinical standards in all Raffles clinics.. Today, Dr Wong is the Medical Director and a Consultant in Raffles Medical. As the Medical Director, he oversees all professional and clinical matters in the Raffles chain of clinics throughout Singapore. Dr Wong continues to actively practise Family and Occupational medicine in the Changi Airport Medical Centre as well as train and mentor newer doctors in the Group. He also acts as medical advisor to companies on staff health and medical issues. He joined the NHG Board in Currently serving as an independent director on the boards of several SGX listed companies, he has also been a director of a Hong Kong listed company as well as in various other private companies in Singapore, Malaysia, Thailand, Taiwan, PRC and India. Additionally, he is a director and finance committee chairperson in a number of charitable and non-profit organizations and regularly participates as panelist and speaker for various organizations. Mr Soh holds a Bachelor of Accountancy degree from the University of Singapore. 09 The Board The Board 10

8 Ms Lim Yee Juan Chief Financial Officer, National Healthcare Group Mrs Olivia Tay Chief Human Resource Officer, National Healthcare Group Mr Linus Tham Chief Corporate Development Officer, National Healthcare Group Chief Operating Officer, Institute of Mental Health/Woodridge Hospital Adjunct Assoc/Prof Nellie Yeo Chief Quality Officer, National Healthcare Group Executive Director, National Healthcare Group College Mr Ho Khai Leng Chief Information Officer, National Healthcare Group Ms Wong Fong Tze Chief Corporate Communications Officer, National Healthcare Group (wef 27June 2011) Dr Eugene Fidelis Soh Chief Operating Officer, Tan Tock Seng Hospital Ms Grace Chiang Chief Operating Officer, National Healthcare Group Polyclinics Mr Choo Kin Poo Executive Director, Research & Development Office, National Healthcare Group Assoc/Prof Thomas Lew Chairman, Medical Board, Tan Tock Seng Hospital (wef February 2011) Assoc/Prof Rathi Mahendran Chairman Medical Board, Institute of Mental Health/ Woodbridge Hospital 11 NHG Senior Management NHG Senior Management 12

9 13 Clinical Services Clinical Services 14

10 15 Clinical Services Clinical Services 16

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13 21 Education Education 22

14 23 Education Education 24

15 25 Research Research 26

16 27 Research Research 28

17 29 Technology Technology 30

18 31 Technology Technology 32

19 33 Technology Technology 34

20 35 Our People/Awards and Achievements Our People/Awards and Achievements 36

21 Nurturing our People Recognising their Achievements 37 Our People/Awards and Achievements Our People/Awards and Achievements 38

22 39 Our People/Awards and Achievements Our People/Awards and Achievements 40

23 41 Our Institutions Our Institutions 42

24 43 Our Institutions Our Institutions 44

25 45 Our Institutions Our Institutions 46

26 47 Our Institutions Our Institutions 48

27 90% 84% 84% 84% 45% -CDC 48% 52% % -CDC 2 -CDC CDC 8 APR 10 - JUN 10 JUL 10 - SEP 10 CLASS A CLASS B1 80% 82% 85% 83% , CDC 92 44% -CDC 47% 32% -CDC 53% 26 -CDC 84 -CDC OCT 10 - DEC 10 JAN 11 - MAR 11 CLASS B2 CLASS C CLASSLESS Class A Class B1 Class B2 Class C Classless FY 2010 FY 2009 Change Change% ,426 1, % -CDC % , ,010 2, % % Total NHG , ,767 3, % Apr 10 - Jun 10 Jul 10 - Sep 10 Oct 10 - Dec 10 Jan 11 - Mar 11 90% 84% 80% 85% -CDC 45% 49% 44% 32% 84% 84% 82% 83% 48% 52% 47% 53% Above information is obtained from MOH Bulletin as at 31st March 2011, except Above information is obtained from MOH Bulletin as at 31st March 2011, except 49 Statistics Statistics 50

28 15,346 14, , ,928 2,430 2, , , CDC CDC 119 4,287 -CDC 1,133 4,366 -CDC 1,237 APR 10 - JUN 10 JUL 10 - SEP 10 APR 10 - JUN 10 JUL 10 - SEP 10 13,735 2,464 13,515 2, , , , , CDC CDC 92 3,761 -CDC 1,126 3,010 -CDC 1,240 OCT 10 - DEC 10 JAN 11 - MAR 11 OCT 10 - DEC 10 JAN 11 - MAR 11 Apr 10 - Jun 10 Jul 10 - Sep 10 Oct 10 - Dec 10 Jan 11 - Mar 11 FY 2010 FY 2009 Change Change% 15,346 14,745 13,735 13,515 57,341 59,955 (2,614) -4% -CDC ,518 1,671 (153) -9% 2,430 2,519 2,464 2,392 9,805 9, % (115) -22% Total NHG 18,274 17,837 16,617 16,334 69,062 71,252 (2,190) -3% Above information is obtained from MOH Bulletin as at 31st March 2011, except Apr 10 - Jun 10 Jul 10 - Sep 10 Oct 10 - Dec 10 Jan 11 - Mar 11 FY 2010 FY 2009 Change Change% 109, , , , , ,309 13,999 3% -CDC 4,287 4,366 3,761 3,010 15,424 16,325 (901) -6% 149, , , , , ,592 10,732 2% 1,133 1,237 1,126 1,240 4,736 4, % Total NHG 264, , , ,656 1,033,792 1,009,306 24,486 2% Above information is obtained from MOH Bulletin as at 31st March 2011, except 51 Statistics Statistics 52

29 7.8 -CDC CDC CLASS A CLASS B CDC CDC CLASS B2 CLASS C Class A Class B1 Class B2 Class C CDC Above information is obtained from MOH Bulletin as at 31st March 2011, average of 4 quarters, except. Apr 10 - Jun 10 Jul 10 - Sep 10 Oct 10 - Dec 10 Jan 11 - Mar 11 FY 2010 FY 2009 Change Change% 12,213 12,124 10,770 10,842 45,949 47,329 (1,380) -3% Total NHG 12,213 12,124 10,770 10,842 45,949 47,329 (1,380) -3% Above information is obtained from MOH Bulletin as at 31st March Statistics Statistics 54

30 146,235 78,315 NSC 150,160 82,272 NSC 38,528 40,629 45,102 8,273 -CDC 1,807 9,011 -CDC 1,958 38,263 APR 10 - JUN 10 JUL 10 SEP 10 36,799 36, ,840 78,612 NSC 145,734 79,761 NSC 38,202 38,142 8,188 -CDC 1,887 7,909 -CDC 1,758 APR 10 - JUN 10 JUL 10 - SEP 10 OCT 10 - DEC 10 JAN 11 - MAR 11 OCT 10 DEC 10 Jan 11 Mar 11 Apr 10 - Jun 10 Jul 10 - Sep 10 Oct 10 - Dec 10 Jan 11 - Mar 11 FY 2010 FY 2009 Change Change% 146, , , , , ,702 15,267 3% -CDC 8,273 9,011 8,188 7,909 33,381 32, % 38,528 40,629 38,202 38, , ,242 (8,741) -5% NSC 78,315 82,272 78,612 79, , ,313 15,647 5% 1,807 1,958 1,887 1,758 7,410 7, % Total NHG 273, , , ,304 1,099,221 1,075,710 23,511 2% Apr 10 - Jun 10 Jul 10 - Sep 10 Oct 10 - Dec 10 Jan 11 - Mar 11 FY 2010 FY 2009 Change Change% 45,102 38,263 36,332 36, , ,462 (15,966) -9% Total NHG 45,102 38,263 36,332 36, , ,462 (15,966) -9% Above information is obtained from MOH Bulletin as at 31st March Above information is obtained from MOH Bulletin as at 31st March 2011, except 55 Statistics Statistics 56

31 8% 41% 15% 24% 12% Medical Nursing Allied Health Ancillary Adminstration FY 2010 FY 2009 Medical Nursing 4,033 3,729 Allied Health 1,515 1,397 Ancillary 2,407 2,299 Administration 1,216 1,132 Total 9,942 9,275 Apr 10 - Jun 10 Jul 10 - Sep 10 Oct 10 - Dec 10 Jan 11 - Mar 11 FY 2010 FY 2009 Change Change% Acute 248, , , , , ,773 58,884 6% Chronic 240, , , , , ,750 17,777 2% Non- Morbid 185, , , , , ,664 43,167 6% Total NHG 674, , , ,319 2,692,015 2,572, ,828 5% Above information is obtained from MOH Bulletin as at 31st March Statistics Statistics 58

32 FY 2010 FY 2009 S$ M S$ M Assets by Major Categories Properties, Plant and Equipment Trade and Other Receivables Cash and Cash Equivalents Other Assets Total 1,230 1,235 Liabilities by Major Categories Trade and Other Payables Other Liabilities Total Capital and Reserves by Major Categories Share Capital Reserves and Retained Surplus Minority Interest 1 1 Total Revenue by Major Categories Patient and Patient Related Revenue Government Subvention Other Revenue Total 1,364 1,383 Expenditure by Major Categories Manpower Costs Supplies and Consumables Depreciation and Amortisation Other Operating Expenses Transfer to Donation Fund - 1 Total 1,361 1, Statistics Statistics 60