DACUM Workshop Report For The Measurement Science Technician

Transcription

1 Technician DACUM Center of Excellence for Advanced Manufacturing, Center of Excellence for Aerospace and Advanced Materials Manufacturing Everett Community College DACUM Workshop Report For The Technician

2 Technician DACUM Center of Excellence for Advanced Manufacturing, Sno-Isle Skill Center Airport Road, Everett Agenda: Focus Question: What is the general work profile of a typical Technician in today s world? 8:30AM 8:45AM Welcome from Jason Koehn, The Boeing Company and Mary Kay Bredeson, Director of the Center of Excellence for Aerospace & Advanced Materials Manufacturing Introduction of the panel members college observers Introduction to the DACUM process and the agenda - Dave Cunningham Workshop I Mapping out the initial profile of the Technician Break Finalizing the work profile Noon 1:15PM Lunch Refinement of the Work profile and the component tasks Identification of priorities Break Workshop II Mapping out the necessary Knowledge Skills and Aptitudes required of a Technician (KSAs) Break Finalizing the KSAs Wrap-up discussion 4:30PM Adjourn Participants: 1. Mike Lowery, The Boeing Company 2. Justine Rutt, The Boeing Company 3. Andrew Balasa, Puget Sound Naval Shipyard 4. Vernon Alt, National Conference of Standards Laboratories/ Northrop Grumman 5. Mons Lee, The Boeing Company 6. Jason Koehn, The Boeing Company 7. Dennis McMahon, North Seattle Community College 8. Kelly Anderson, The Lockheed Martin Company 9. Bret Corey, The Boeing Company 10. Norbert Solomonson, The Boeing Company 11. Jeff Gask, John Fluke Manufacturing Company 12. Steve Kidd, CIMtech, Aerospace and Advanced Manufacturing 13. Dave Cunningham, - DACUM Facilitator, Cunningham Enterprises

3 Technician DACUM Center of Excellence for Advanced Manufacturing, Note: 1. All lettering and numbering in this document is for ease of reference only and does not denote priority or special significance. 2. Color codes are at the top of each chart Introductions: Mary Kaye Bredeson and Jason Koehn gave a brief overview of the whole project and welcomed the panel. Represented on the DACUM panel were experts from several companies including The Boeing Company, Puget Sound Naval Shipyard, Northrop Grumman, Lockheed Martin, John Fluke Manufacturing, CIMtech and North Seattle Community College. The panel members represented a broad foundation of experience in measurement science that included metrology engineering, aerospace engineering, naval technology, medical instruments, microwave technology, the Marine Corp, the National Standards Lab, metrology research and advanced manufacturing. During the introductory part of the meeting there was some discussion about the following developments in measurement science: Three D Coordinate Metrology 5D and 6D Laser test instruments Linear Optics Technology Real-time Photogrametry These examples of technology in common use underscore the ever-increasing accuracy of measurement instruments that are being used in industry and the fact that acceptable industry standards have moved to new levels. Dave Cunningham, the facilitator, introduced the group to the DACUM process and the agenda for the rest of the day. Following this, the workshop got underway with the creation of the work profile of the typical measurement science technician. This process went through the afternoon and ended at 4:30PM. The preferred attributes required of the typical Technician Integrity Patience Manual dexterity Flexible & adaptable Intellectual curiosity Cautious in thought and action Enjoys learning Prepared to tackle the unfamiliar Attention to detail Analytical 3D Reasoning Non-compromising (at times) Follows instructions Can ask for help when necessary Committed to life-long learning Self-interrogating Process oriented Precise in thinking and communicating Open to oversight of his/her work A self-starter Can do repetitive work Perfectionist A problem solver who asks the question Why? A team player

4 Technician DACUM Center of Excellence for Advanced Manufacturing, Note: Red denotes key attributes often The Preferred Demonstrated Skill Sets required of the typical Technician Most critical skills Math specific to A Apply math to interpret specifications & tolerance A1 Convert units A2 Calculate complex tolerances A3 Make use of applied algebra and geometry A4 Apply basic math to problem solving A5 Apply basic ratio formulas and statistical concepts A6 Basic Lab Skills B Read Blue-prints and schematics B1 Recognize abnormal behavior of measurement B2 Basic Soldering B3 Conduct basic set-ups (cables, adaptors etc) B4 Use wide range of hand tools safely B5 Test Equipment Operations C Operate digital multimeters, oscillators etc C1 Apply appropriate standards C2 Use electronic test equipment C3 Use ancillary equipment appropriately C4 Set-up process control operations C5 Operate frequency counters and signal generators C6 Set-up and perform automated measurements C7 Technical Communications D Career Readiness D1 Social/Professional ethics D2 Microsoft Office products D3 Written English (ATA Standard) D4 Communicating at appropriate level D5 Conducting computerbased information search D6 Applying GDT symbols to data D7

5 Technician DACUM Center of Excellence for Advanced Manufacturing, The Expression of Units of A units & conversions A1 Core Technology B Basic Mechanics B1 Simple and complex AC/DC Circuits B2 Basics of Electrical, Mechanical, Optical & Chemical systems B3 The Preferred Knowledge Base for Technicians (Tan items denote elements where a depth understanding is required) Uncertainty in C Basics of Uncertainty Analysis C1 Error + Correction relationships C2 Guardbanding Techniques C3 TAR/TUR/TR C4 Fundamentals D Theory & Techniques D1 Why Calibrate? (Traceability, Repeatability, Reliability) D2 Vocabulary of D3 Basics of Calibration Procedures D4 Technical Communications E Reading & Comprehending Technical Writing E1 Writing Cogent Technical Reports E2 Basics of Technical Communications (Terms, glossary etc) E3 MS Office tools for data presentation E4 Applied Mathematics for F Geometry & Algebra basic functions F1 Statistical concepts and their applications in F2 Data Integrity G Basics of Data Integrity G1 SI and English units of A2 Basic Computer Operations B4 Role of Environmental Factors in the measurement process C5 Basic Standards (NIST etc.,) D5 Typical Laboratory Hazards D6 Quality Standards ISO, ASME etc D10 The History of D11 Assessing the knowledge level of customers (internal and external) E5 Communicating clearly at the customer s level E6 Concept of significant Digits as it applies to F3 Data Recording formats and norms in G2

6 Technician DACUM Center of Excellence for Advanced Manufacturing, The Work Profile of the typical Technician Main Duties Making Accurate & Repeatable s A Set up Processes A1 Read and Comprehend Performance Specs A2 Work according to Safety SOPs in the lab A3 Primary Tasks (Purple = most challenging: Green = most commonly performed tasks: Tan = both common and challenging) Apply Read & understand vocabulary in all technical procedures work A5 A7 Follow Calibration S.O.P.s A4 Calibrate equipment according to S.O.P.s A6 Care & Handle Lab Equipment safely A8 Use MBD and other strategies A9 Interpreting, Documenting & Communicating Test Results B Communicate test results accurately B1 Apply Units accurately B2 Communicate effectively with customers B3 Educate customers on process and results interpretation B4 Gather data from measurements B5 Certify or reject test instruments based on results B6 Document results (O.O.T. Conditions etc) B7 Report data results in various formats (text, graphs, charts, numbers) B8 Analyze non-conforming data B9 Communicate results to customer s declared need B10 Assess measurement results (OOT, SOOT, Limited use) B11 Use Excel to calculate Results B12 Researching & Applying Knowledge C Trouble Shooting, Adjustment & Repair D Incorporating Quality Systems E Calculate Basic Test Accuracy Ratios C1 T.S. and Repair a range of instruments Choose Standard Base UUT Specifications (T.A.R./T.U.R.) C2 Adjusting test instruments to perform within manufacturer s specs D2 D1 Follow Standard Quality Assurance S.O.P.s of the company on all work E1 Apply the Basic Principles of Traceability in the Process C3 Applying Basic T.S. approaches to & Test Equipment D3 Identify Potential Sources of Error C4 Apply Basic I.T. knowledge to problem solving D4 Use G.D.T. to interpret Blue Prints C5 Research Specifications and Issues C6