I was satisfied in all areas. They were all excellent and there was no one area that ranked higher.
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- Morgan Barton
- 5 years ago
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Transcription
1 Customer Feedback Summary Of 375 customers surveyed, 179 responded Professional & Organized 85% Communication 89% Likely to Recommend 87% Value 93% Concern For Needs 93% Project Manager Professionalism 96% Sales Solutions 93% Quality: Workmanship/Materials/Crew 94% Recent Reviews & Published Comments May 09, 2018 May 09, 2018 Mike B. Apr 19, 2018 I was satisfied in all areas. They were all excellent and there was no one area that ranked higher. I would like to recognize the salesman. I do not remember his name, it might have been Bob. Bobby and the installation crew were exceptional. Thank you trusting us with your project! You have a beautiful home and we know you will enjoy those new windows many years. Page 1 of 5
2 Alisa N. Mooresville, NC Jim D. Cornelius, NC They did a great job and I am completely satisfied with how they took care of my needs. Thank you so much trusting us with your repair. We look ward to working with you on your next project. I was most satisfied with their friendliness and knowledge of how to repair my roof. I would like to recognize the owner his exceptional service. I found them to be very trustworthy and that is important. Thank you so much Mr. Day. We truly value you as a client. Brian did a great job. He was the project manager and sales guy. I was most satisfied with the quality of the roof and how good it looks. I know it will last a long time. I'm very happy with it. I would like to recognize Brian and the whole crew their exceptional service. The guys worked tirelessly on it. They were amazing. They did a good job and added value to some things that I didn't know about how they could fix, but they told me about. Page 2 of 5
3 Oct 03, 2017 Oct 03, 2017 Ted A. Sep 06, 2017 I am most satisfied that they kept the job site very neat and completed all the work. They listened when I had any concerns and responded quickly. SouthEnd Home Improvement did not fall short. I was most satisfied with the professionalism and the quote itself. The pricing was reasonable - a fair market price. They went above and beyond! I would like to recognize Bob Hiner. Installation crew played loud music all day that upset my neighbors. Crew didn't seem to be supervised at all. Crew left shingles & nails all over the front yard. Installation looks OK - doesn't leak but installation schedule & follow-up on installation details was below par. Hi Mr. Abeyounis. I left you a message regarding your experience with us. Please give me a call back at your earliest convenience. Thank you Jose!!!! He was amazing. We would bring items to his attention that we noticed after hours but he was always already aware and had already made plans to resolve any issues. His guys were great and he made sure that they gave us quality work. Jul 06, 2017 I was most satisfied with the completion of the project. Page 3 of 5
4 Jul 06, 2017 Kathy O. May 31, 2017 Brad was exceptional. I am very pleased to work with them. I will work with them again and refer them to friends. Thank you so much! Early on there was miscommunication, but that was acknowledged and they went above and beyond to the end. I was most satisfied with the job being done beautifully and ahead of schedule, which pleased me more than anything. I would like to recognize Brad, he saw through that the job was done. He came out and matched the siding and knew immediately what he needed to choose us. They came in bee the deadline.4+ I was satisfied with the scheduling management and completed work. No one fell short of my expectations. You were all great. Brad Edit was exceptional. The sales person was wonderful and the project manager was great with making sure I got what I wanted in a timely manner. Page 4 of 5
5 May 31, 2017 Brad Eidt Page 5 of 5
Kevin, Roy, and Chandler provided exceptional service. And Stephanie, the girl who worked painting, did well too.
Customer Feedback Summary Of 267 customers surveyed, 147 responded Professional & Organized 94% Communication 92% Value 93% Sales Knowledge 97% Work Done Right 88% Schedule 87% Recent Reviews & Published
The timelessness of there work and excellent communication.
Customer Feedback Summary Of 94 customers surveyed, 57 responded Likely to Recommend 93% Construction Quality 96% Communication 96% Budget 96% Problem Resolution 93% Expertise 96% Trust 93% Value 93% Recent
Customer Feedback Summary. Recent Reviews & Published Comments. Cranberry Twp, PA (412) for. Of 619 customers surveyed, 379 responded
Customer Feedback Summary Of 619 customers surveyed, 379 responded Clean & Safe 99% Communication 98% Problem Resolution 98% Professional & Organized 99% Quality Of Materials 100% Quality Of Workmanship
5380 Old Bullard Rd. Suite Tyler, TX (903)
Bobby C. Flnt, TX Dec 20, 2018 Dec 08, 2018 Dec 08, 2018 Nov 28, 2018 Bruce H. Frankston, TX THEY DID GOOD WORK AND ARRIVED AS SCHEDULED Mike Heine was very knowledgeable. The installers were cooperative
Chris and Wes are calm professional trades people with good problem solving skills
Customer Feedback Summary Of 58 customers surveyed, 45 responded Likely to Recommend 98% Problem Resolution 98% Professional & Organized 100% Quality Of Materials 98% Communication 98% Clean & Safe 98%
Everything was smooth and everyone was very courteous. Thank you very much!
Customer Feedback Summary Of 1,999 customers surveyed, 1,093 responded Likely to Recommend 88% Concern For Needs 96% Project Manager Professionalism 95% Sales Solutions 95% Value 91% Follow Up 90% Quality
Customer Feedback Summary
Customer Feedback Summary Of 327 customers surveyed, 259 responded Likely to Recommend 100% Quality Of Workmanship 100% Professional & Organized 99% Sales Knowledge 99% Communication 97% Quality Of Materials
3108 Luli Rd Mogadore, OH (330) rocksolidpaintingco.com
Scott L. Oct 11, 2018 Sep 25, 2018 Tim T. Kent, OH Sep 25, 2018 Ed N. Jul 02, 2018 Jun 27, 2018 Jun 27, 2018 Rock Solid is outstanding! It can be quite difficult to find a dependable painter, and we are
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