WELCOME TO THE WORLD OF LABORATORIES

Transcription

1 COMPANY PROFILE WELCOME TO THE WORLD OF LABORATORIES

2 COMPANY At MIKRO+POLO, we have been following and realizing our mission of solving every problem our customer might encounter in the experimental environment of their laboratory for more than 20 years now. We have 90 employees who make sure that the link between more than 4000 buyers on one side and 300 suppliers on the other is a successful one. A high level of professional competence is achieved by employing 30 sales representatives, each of them having a university degree in various fields: Marko Podgornik 2 3 CEO Chemistry, Biochemistry, Microbiology, Health care, Pharmacy etc. who make over 9000 sales visits per year. Our product line contains more than products; of these are respresented and available in the first laboratory web application in Slovenian (market.mikro-polo.si). We take particular pride in our own manufacture of laboratory furniture with which we have equipped more than 400 laboratories in Slovenia, Austria, Croatia, Bosnia and Herzegovina, Bulgaria, Russia, and other countries around the globe. Our motto Your partner in the laboratory really applies here! More than 30 product specialists provide expert support to our customers. Come and try us out!

3 SALES GROWTH THEY TRUST US National Laboratory of Health, Environment and Food Krka - Pharmaceutical Company Lek - a Sandoz Company University Medical Centre: Ljubljana and Maribor Institute of Public Health: Maribor, Celje, Koper, Novo mesto, Kranj and Murska Sobota General Hospital: Jesenice, Celje, Slovenj Gradec and Dr. Franc Derganc Nova Gorica Institute of Oncology Faculty of Medicine: Ljubljana and Maribor Faculty of Chemistry and Chemical Technology: Ljubljana and Maribor Institute of Chemistry Ljubljana Veterinary Faculty Ljubljana Jožef Stefan Institute Golnik Hospital Institute of Pharmacy Ljubljana Kozmetika Afrodita Agricultural Institute Ljubljana Vodovod kanalizacija Ljubljana Frutarom Etol Bia Separations Bosnalijek Hemofarm and many others 5 NUMBER OF EMPLOYEES We follow the green philosophy - we are approaching the ideal future of a paperless office.

4 CERTIFICATES AUTHORISED ECONOMIC OPERATOR We are the first Slovenian trade company that officially obtained the status of an Authorised Economic Operator. QUALITY CERTIFICATE We obtained the Certificate of Quality as early as SOCIAL RESPONSIBILITY STANDARD We are aware that our success also depends on the trust of stakeholders and our reputation in the society. TRACE CERTIFICATE We comply with high standards of corporate culture and ethics. FAMILY FRIENDLY COMPANY We belong to the first 18 companies in Slovenia that obtained a full certificate. EUROPEAN STANDARD We have obtained certificate of compliance for Laboratory Furniture. 6 7 EUROPEAN STANDARD We have obtained certificate of compliance for Laboratory Worktops. We participate in humanitarian projects and help children from disadvantaged backgrounds.

5 COMPANY S MILESTONES At MIKRO+POLO, we have been following and realizing our mission of solving every problem our customer might encounter in the experimental environment of their laboratory for more than 20 years now. We have 90 employees who make sure that the link between more than 4000 buyers on one side and 300 suppliers on the other is a successful one. A high level of professional competence is achieved by employing 25 sales representatives, each of them having a university degree in various fields: Beginning of consulting and furnishing of laboratories. Acquisition of ISO 9001 certificate. Move to new business premises. Accreditation of own calibration laboratory. Acquisition of Family Friendly Company partial certification Beginning of spool production Implementation of new SAP information system The first craft workshop for spool winding and transformer production Expansion of business into the territory of Bosnia and Herzegovina. Beginning of the production Acquisition of AOE status. of laboratory instruments and devices Move to our first own premises. Shortening of delivery date for chemicals to 48 hours Registration of the MIKRO+POLO Company Acquisition of Family Friendly Company full certification Beginning of the sale of laboratory equipment and instruments Ownership transformation (company continues to be owned by family members) Introduction of chemicals into sales programme Eco-conscious company - paperless business Completion of the sales programme with diagnostic devices and reagents The first pan-slovenian cleaning action Clean Slovenia - clean laboratories Beginning of cooperation with pharmaceutical companies Krka d.d. and Lek d.d Edition of the first interactive Catalogue of products for laboratories Drafting of our first catalogue of laboratory instruments, equipment and chemicals SAP information system CRM upgrade. Registration of the LAB INTERIOR Company. 2014

6 LABORATORY PROGRAMME 10 Since the very begining, laboratories have been the major axis of our activities. This is also true today when we proudly claim to be the biggest and most important supplier to laboratories in Slovenia. Research or routine, material or life science, in-vitro diagnostic or environmental, industry or academic - whatever the activity of the laboratory might be, Mikro+Polo is the first address to turn to with your inquiry. We provide integrated solutions to cover almost every need in any kind of a laboratory, cooperating with the world's most renown producers from USA, Europe and Japan. Our main strengths are: Laboratory chemicals, including reference materials. Microscopy, including electron microscopy. Microbiology. Water analysis (including on-line measurement systems). In-vitro diagnostics, especially related to infective diseases, anticoagulant treatment monitoring, drugs of abuse and electrophoresys. Histo/cytopatology equipment. 11 Of course, we also supply: General labware: glass, plastics, liquid handling and sampling products. Laboratory equipment and consumables for sample preparation and storage. Chromatography consumables and accessories. Analytical instrumentation and measuring instruments. Specific inventory for life science, especially molecular biology and cell culture related. Laboratory water preparation systems. Personal and environmental hygiene protection products, including labware washers. We are sure that, by listing only five of our partners, you will be convinced about the level of expertise that we provide. Sigma-Aldrich, Leica Microsystems/Biosystems, FEI, Thermo, BioMérieux: names that do not need further explanation. We ensure an amazing delivery time for over chemicals, which are delivered to our warehouse the same day.

7 Accredited Calibration Laboratory At Mikro+Polo, we have our own accredited calibration laboratory at our disposal. Accreditation means determining and recognizing the technical competence of a laboratory on the basis of known criteria, i.e. standards and amendments. Demonstration of that can be recognized in the Accreditation certificate LK-023. Field of calibration: Calibration of chemical quantity measuring instruments with simulation of: ph value. Oxygen concentration. Conductivity. Calibration of relative humidity measuring instruments. Calibration of temperature measuring instruments: Fluid thermometers. Thermometers with displays. Thermostat housings. 12 Freezers, sterilisers. 13 Temperature chambers, autoclaves. Data loggers. When despatching, we used 47.5 km of adhesive tape, which would be enough to tape the Ljubljana ring road 1.5 times.

8 SERVICE With our support and services, we offer a comprehensive range of solutions for professionals in the laboratory, which clearly distinguishes MIKRO+POLO from the competition and provide added value to customer for their work. We offer the following services: Installations (installing and uninstalling of instruments and equipment). Validation (various performance qualifications - IQ/OQ). Maintenance of equipment. Warranty and out of warranty jobs. Maintenance contracts (for individual machines or complete sets). Training of users (depending on your preference) Annually we spent more hours for installation and repairs than an average woman would spend in dressing, makeup and shower in her lifetime.

9 e-business MARKET WEB APPLICATION 24/7 web access to: products from the MIKRO+POLO catalogue products of the producer SIGMA-ALDRICH CARL ROTH products. Information on stock, instructions for use of products, brochures and video clips. We provide: 3 % discount on web purchases for the entire product range. From inquiry to offer in just 30 minutes. E-CONTRACTS The Market web application enables ordering of products which are subject to public tenders, annual offers, special contracts or products for which special prices have been agreed upon. THE ŠPAJZA SERVICE Špajza is a simple consignment storage containing products that are key to uninterrupted everyday work. The product range is unlimited. By including the Špajza service, the products are automatically in stock. You will receive the invoice upon use of the products, so there is no need for stock financing. Because all products in Špajza have a guaranteed minimum 3% discount, the total amount on the invoice will be lower. SHIPMENT TRACKING We provide 24/7 real-time shipment tracking. market.mikro-polo.si You can find us on Social Media Facebook, Twitter and YouTube.

10 FURNITURE MANUFACTURING Our goal is to have fully satisfied customers. This we achieve with the holistic approach in the process of: Consulting. Planning. Delivery and installation (including turnkey solutions). After sales service. We deliver in install: Laboratory furniture. Fume hoods. Local ventilation and airflow systems. Ventilated metal fire-resistant cabinets for storage of chemicals and gases. Ventilated storage cabinets for acids and bases. Ecological assemblies (filters, local neutralisation devices, etc.). Eye washes, stand-up showers and other technological elements. Ventilation and airflow pipelines. 18 Ventilation and airflow regulation. 19 In 2014 we have equipped laboratories with worktops in a total length of m. A garden snail would need 3 days to overcome this distance.

11 FURNITURE MANUFACTURING Our new furniture system LAB INTERIOR is designed specifically for use in laboratories and is made in line with modern standards and guidelines applicable to such equipment in Europe. The system is focused on modularity, flexibility, and security. Combination of installed and carefully selected components of wood, steel and aluminium, provide a high level of stability and aesthetics. LAB INTERIOR laboratory furniture system is designed to fully meet your needs and to make your laboratory interior a flexible, safe and visually pleasant working environment. A team of experts with more than 20 years of experience is constantly working on a single mission, to improve, develop and to provide you complete solutions for your laboratory. All LAB INTERIOR equipment is a subject to constant improvements and testing according European quality standards We have equipped one of the state-of-the-art educational and research institutions in Europe, the Faculty of Medicine in Maribor.

12 FURNITURE MANUFACTURING Today we have vast expertise and technical knowledge. If we add to that the wealth of experience and the almost unlimited number of new ideas, we will seek solutions for impossible challenges as well. We are glad that with our furniture we can satisfy a customer who is that demanding. So far, we have equipped over 500 laboratories of various purposes, levels of demands and sizes. Our references include chemical laboratories, microbiological laboratories in the health care system, control laboratories in the industry and huge research laboratories in institutes. Customers who work with our furniture for years get back to us. We are proud that they are satisfied with our products and that they choose us again to equip a new or renovate a run-down laboratory. Our solutions reflect your and our ideas, words and actions. We are proud to be trusted by numerous institutions and reputable domestic and foreign companies to install our furniture at all stages - planning, design, implementation, maintenance and servicing

13 COSTUMER STRUCTURE SCHOOLS PHARMACY HEALTH INDUSTRY institutes others HEADQUARTERS Mikro+Polo d.o.o. Zagrebška cesta 22 SI-2000 Maribor T F E info@mikro-polo.si w LABORATORY FURNITURE Lab Interior GmbH Hirsch-Gereuth Straße 32 D München T F E info@labinterior.de w REPRESENTATIVE OFFICE Mikro+Polo d.o.o. Kolodvorska 11a BH Sarajevo T F E bih@mikro-polo.com w Edition June 2015