TIDES of Change Five disruptive forces shaping the future world of work

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1 Download the free app The TIDES of Change Five disruptive forces shaping the future world of work by Keith Coats Director of Storytelling TomorrowToday.co.za Warning TIDES of Change

2 Thinking like a futurist

3 There is no prior period that remotely resembles what humanity is about to experience... If the world has changed, we need to do things differently... The world has changed! Al Gore The Future (Book).co.za A Context for Leadership The danger of not paying attention Leadership To,understand,&,interpret,context:, outside4in,&,inside4out, Global,trends The,Organiza8on

4 Five%years%agoCon8nua8ons Now 73%,,Con8nua8ons 15%,,Cycles 12%,,Novel8es Cycles Novel8es 71%,,Novel8es 15%,,Cycles 14%,,Con8nua8ons Source: Jim Dator, University of Hawaii

5 The T.I.D.E.S. of change Drivers of disruption in the world of work over the next decade Technology Institutional Change Shifting Societal Values Demography Environment & Ethics

6 The,next,BIG,thing?

7 3"April" 2010

8 How we deal with information We re changing......where we find information Informa(on 24-7 Instant Access to Everything We re changing......where we find information...how we see information

9 Augmented reality We re changing......where we find information...how we see information...where we store information We re changing......where we find information...how we see information...where we store information...what accesses information Smart Fork

10 We re changing... What does this mean for educators?...where we find information...how we see information...where we store information...what accesses information...what we do with information When you re born, anything in the world is normal. Anything invented before you re 35 is revolutionary. Anything invented after you re 35 is unnatural and wrong. A new generation... digital natives Douglas Adams

11 Implications Connect Collaborate Contribute Involved Interact Engaged Do you have the right systems? people?

12 Technology What,are,the,ques8ons,you,should, be,asking,,but,aren t? What,does,this,,(technology),mean, for,you,&,your,stakeholders? Technology Shifting Societal Values Institutional Change Demography Environment & Ethics.uk.com The digital watch didn't come from established watch companies, the calculator didn't come from slide rule or adding machine companies, video games didn't come from board-game manufacturers Parker Bros or Mattel, the ballpoint pen didn't come from fountain pen manufacturers, and Google. didn't come from the Yellow Pages.. 1. Legislation and Regulations Bob Seidensticker, Futurehype 2009

13 2. Orthodoxies: Industry norms and rules.uk.com

14 Significant)Challenges) The$need$for$personalized,learning,that$is$unsupported$by$current$prac3ce$ $Digital,media,literacy,is$an$increasingly$key$skill$in$every$discipline$and$profession$ Economic$pressures$and$new$models$of$educa3on$are$crea3ng$unprecedented$$ challenges,to,tradi4onal,educa4onal,models, A$key$challenge$is$the$fundamental,structure,of$the$ $$$$$$$educa3on$model$ Much$of$what$is$the$learning$process$happens$outside$of$the$$ $$$$$$$four$walls$of$the$classroom$and$as$such$are$not$part$of$our$ $$$$$$$learning,metrics, Source:(The(Horizon(Report(( (K(Edi9on(New(media(Consor9um 3. The way things are done around here 4. Personal: professionals in danger

15 Bots Study by Frey & Osborne at Oxford University 47% of today s knowledge jobs could be automated within the next two decades! Oxford University study

16 Normal,,Illinois In 2015 Uber, the world s largest taxi company owns no vehicles, Facebook the world s most popular media owner creates no content, Alibaba, the most valuable retailer has no inventory and Airbnb the world s largest accomodation provider ownes no real estate Over the last two decades, the world has changed substantially. The economic, political, social, corporate, and personal rules that now apply bear scant relation to those applicable two decades ago. Different times require a different script. Kenichi Ohmae The Next Global Stage 2005

17 Institutional change Technology Institutional Change What,are,the,ques8ons,you,should, be,asking,,but,aren t? What,does,this,mean,for,you,&,your, stakeholders,? Shifting Societal Values Demography Environment & Ethics.uk.com Picture credit: The Economist, 29 October 2009

18 India South"Africa

19 From rural to urban The rising power of cities

20 Demography Technology Institutional Change What,are,the,ques8ons,you,should, be,asking,,but,aren t? What,does,this,mean,for,you,&,your, stakeholders,? Shifting Societal Values Demography Environment & Ethics.uk.com Picture credit: The Economist, April 2012

21 2009

22 The energy game-changer Environment What,are,the,ques8ons,you,should, be,asking,,but,aren t? What,does,this,mean,for,you,&,your, stakeholders,?

23 Technology Institutional Change Shifting Societal Values Demography The new [ab]normal? Environment & Ethics.uk.com race education age socio economic culture gender era values religion personality

24 Baby Boomers Born: 1950 s & 1960 s Influences Rock n Roll Television Grand visions Moon landing Age now: Mid 40 s early 60 s Idealism Image Optimism Team orientation Personal growth Personal gratification Driving values Self-expressive Media savvy Excellence Big talkers Youthfulness Workaholics Involvement Health / wellness Nostalgia Will retyre, not retire Live life on credit Generation X Born: 1970 s & 80 s Influences Constant change Cold War Strikes and downsizing Punk & alternative music The broken family Personal Computers Age now mid 20 s to early 40 s Change Global Techno-literacy Individualism Immediate gratification Diversity Not scared of failure Global awareness Want everything customised Survivors Informality Whiners Thrill seekers Lifelong learning Pragmatic Experiencers Self-reliant Relationships are vital especially family!

25 Global talent issues INFLUENCES( Internet Mobile,phones The,Global,Village 9/11 Climate,change Defining and guiding values Optimism Confidence High self-esteem Multi-taskers Street smart Diversity Civic duty Ethical consumption Achievement Naiveté Conservative Networkers Globally aware Need to know why Techno-savvy Genera&on(Y DEFINING(VALUES A,veneer,of,confidence Techno4literate Desperate,to,belong Globally,aware Need,to,know, why

26 Understanding why we don t understand We may have been living in the same house or working in the same office as these people, but we have been living in different worlds It is never too later for old dogs to learn new tricks Societal Values What,are,the,ques8ons,you,should, be,asking,,but,aren t? What,does,this,mean,for,you,&,your, stakeholders,?

27 Technology Shifting Societal Values Institutional Change Demography So, how should we respond to the TIDES of change? Environment & Ethics It is not what you don t know that gets you into trouble. It's what you know for sure that just ain t so Mark Twain.uk.com

28 The Monty Hall Problem The(illiterate(of(the(21st(century will(not(be(those(who(cannot(read(and( write,(but(those(who(cannot(learn,( unlearn,(and(relearn ( ((((((((((((((((((((((,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,Alvin,Toffler,(1972) The Monty Hall Problem The Monty Hall Problem S8ck Change S8ck Change S8ck Change

29 The Monty Hall Problem S8ck Change S8ck Change S8ck Change Unlearning? "10 or 20 years ago, what differentiated companies The best was way how to well predict managed the they were. Today future if you is to are create well managed, it. you can still be a good company, - Abraham but Lincoln you're not going to be a dominant company." - Jeff Immelt CEO of GE, Source:,Interna8onal,Legal,Technology,Associa8on

30 Hope, Hope,is,not,the,convic8on,that, something,will,turn,out,well,,but,the, certainty,that,something,makes,sense, regardless,of,how,it,turns,out Vaclav&Havel Leaders,are,brokers,of,hope Audacity"of"Hope,Hope,is,that,thing,inside, us,that,insists,,despite,all, evidence,to,the,contrary,, that,something,be`er, awaits,us,if,we,have,the, courage,to,reach,for,it,,and, to,work,for,it,,and,to,fight, for,it Barack&Obama G.F."Watts," Hope "(1886) In the context of this VUCA world, leaders will need to demonstrate VISION, UNDERSTANDING, CONNECTION and AGILITY, these will be the essential traits necessary to both navigate and thrive in the future. As leaders you will need to demonstrate the audacity of HOPE everyday.

31 Contact details Keith Coats hhtp://bit.ly/liacw_chapter1 Download the free app