Information Systems Research Areas

Transcription

1 Overview The division of Information Systems in the School of Economic and Business Sciences carries out research into the use, development, management and impacts of information systems on individuals, organisations and society. Our research reflects methodological pluralism with both quantitative and qualitative research projects underway. This document introduces applicants for higher degree study (MCom by Research and PhD) to examples of the current research work of the division and provides insight into the opportunities available. Postgraduate students are selected to carry out supervised research projects within a specific research area. Students are seldom admitted to engage in research that falls outside of these defined areas. It is advisable to read some of the publications listed in preparing your proposal. Supervisors Learn more about potential supervisors and identify your preferred supervisor by viewing their research profiles and reading their publications. Find information about supervisors on the School website ( or by searching for them on Google Scholar, Academia.edu or ResearchGate. Supervisors are allocated based on a fit between research interests and methodological preferences, as well as workloads. Your preference of supervisor cannot be guaranteed. For PhDs and Masters Dr Emma Coleman Dr Mompoloki Kekwaletswe For Masters Mr Jean-Marie Bancilhon (on sabbatical 2019) Mrs Lyrice Cohen Mr Mitchell Hughes Ms Nalukui Malambo Mr Nugi Nkwe Mrs Suzanne Sackstein Mr Thomas Grace

2 Management of Information Systems This research cluster focuses on the strategic management of Information Systems and Information Technology and their contribution to organisational performance outcomes. There is a strong focus within this cluster on the use, management and impacts of Information Systems and Information Technology on organisations operating in the service sectors. We have a specific interest in the education, public sector, health care and hospitality sectors, although studies in other sectors, as well as cross-sectoral studies are undertaken from time-to-time. Mudarikwa Grace, Grace Thomas (2018). Agile system development methodologies usage and acceptance in South African banking firms: An exploratory analysis. Proceedings of the South African Institute of Computer Scientists and Information Technologists (SAICSIT 2018), Port Elizabeth, South Africa, September 2018, Bachoo Avsharn (2018). Enterprise architecture practices to achieve business value. Proceedings of the 20th IEEE International Conference on Business Informatics, Vienna, Austria, July Randle O.A, Coleman Alfred, Kekwaletswe Mompoloki (2017). Towards a motivational based model for effective use of human resource information system in South African universities. Proceedings of the International Conference on Information Society (i- Society 2017), Dublin, Ireland, July 2017, Makhubele Lean, Kekwaletswe Mompoloki (2017). Knowledge sharing in information systems development projects: a social exchange theory perspective. Proceedings of the 21st World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2017), Orlando Florida, USA, 8-11 July 2017, Mashingaidze Kenneth and Backhouse Judy (2017). The relationships between definitions of big data, business intelligence and business analytics: a literature review. International Journal of Business Information Systems, 26(4), Grace Thomas, Cohen Jason (2016). Business process management and digital game based learning. Proceedings of AMCIS, 2016, , San Diego, United States of America, pp Manda More, Backhouse Judy (2016). Towards a "smart society" through a connected and smart citizenry in South Africa: a review of the national broadband strategy and policy. Electronic Government 15th IFIP WG 8.5 International Conference (EGOV 2016) Cohen, J.F., Olsen, K. (2015). 'Knowledge Management Capabilities and Firm Performance: A Test of Universalistic, Contingency and Complementarity Perspectives, Expert Systems with Applications, 42 (3): Cohen, J.F., Olsen, K. (2013). 'The Impacts of Complementary Information Technology Resources on the Service-Profit Chain and Competitive Performance of South African Hospitality Firms', International Journal of Hospitality Management, 34: General research in management of information systems is supervised by Dr Mompoloki Kekwaletswe. Research into games and game-based learning is supervised by Mr Thomas Grace.

3 IS Adoption and Impacts This research cluster focuses on the adoption of information technologies at the individual user level, as well as the impacts of information technology use on individuals. The programme has developed a particular interest in the adoption of technologies by consumers, but also explores adoption and impacts of IT on users within organisational and broader societal contexts. There is a strong interest in examining IT users within service sector contexts, including policing, education, health care, and financial services. Mou J, Shin DH, Cohen JF (2017). Trust and Risk in Consumer Acceptance of E-services, Electronic Commerce Research, 17 (2): Nkwe Nugi and Cohen Jason (2017). Impact of deep structure social network site usage on psychological and behavioural work outcomes. Proceedings of the African Conference on Information Systems and Technology (ACIST 2017), Cape Town July Nkwe Nugi and Cohen Jason (2017). Impact of social network sites on psychological and behavioural outcomes in the work-place: a systematic literature review. Proceedings of the 25th European Conference on Information Systems (ECIS 2017), 5-10 June 2017, Sackstein Suzanne and Slonimsky Lynne (2017). A conceptual framework to understand teachers' professional dispositions and orientation towards table technology in secondary schools. South African Compter Journal 29(2), Mou J, Shin DH, Cohen J (2017). Trust and risk in consumer acceptance of e-services. Electronic Commerce Research, Mau Jian, Shin D and Cohen Jason (2017) Understanding trust and perceived usefulness in the consumer acceptance of an e-service: a longitudinal investigation. Behaviour & Information Technology, 2017, 36 (2) Backhouse J and Masilela S (2016). Using personas to understand city residents' information needs and evaluate city information services. Proceedings of the African Cyber Citizenship Conference 2016 (ACCC2016) to , Coleman E (2016) 'Real' police work? Norms and consequences of UK police use. South African Institute of Computer Scientists and Information Technologists (SAICSIT 2016), , Johannesburg, South Africa, Cohen JF, Kangethe MJ (2015). The Relationship between User Satisfaction, System Attributes and the Motivating Potential of System Use, Journal of Organizational and End User Computing, 27(3): Research that investigates the use and effectiveness of information systems in higher education is supervised by Mr. Mitchell Hughes. Research that applies social psychology to information systems adoption in consumer contexts is supervised by Mr. Jean-Marie Bancilhon. Research into emergency response or mobile technology adoption as well as resistance to use in mandatory contexts is supervised by Dr Emma Coleman. Research into the adoption and use of mobile devices at South African schools, examining the experiences of teachers, learners and parents, is supervised by Mrs Suzanne Sackstein.

4 Information Systems for Government and Society We are interested in how information systems are or can be used to improve government service delivery for health, education, safety, transportation and utilities among others; and ultimately to improve the quality of life and social inclusion of residents. This research stream includes research into information systems for Smart Cities. We have examined the demand for and supply of information services in a Smart City context. Our goal is to understand the needs and preferences of individuals and organisations in the city as well as the types of information, potential sources, and the ways in which information might be packaged into services. Cohen Jason, Bancilhon Louis, Grace Thomas (2019). Digitally connected living and quality of life: an analysis of the Gauteng city-region, South Africa. Electronic Journal of Information Systems in Developing Countries, 84, Coleman Emma, Ameyaw-Gyarko Yao (2018). Social inclusion in the South African information systems academic community. Proceedings of the 10th conference of the International Development Informatics Association (IDIA 2018), Tshwane, South Africa, August 2018, Manda More, Backhouse Judy (2018). Inclusive digital transformation in South Africa: an institutional perspective, Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2018), Galway, Ireland, 4-6 April 2018, Manda More (2017). Towards "smart governance" through a multidisciplinary approach to e-government integration, interoperability and information sharing: a case of the LMIP project in South Africa. Proceedings of the 16th IFIP WG International Conference, EGOV 2017, St Petersburg, Russional Federation 4-7 September 2017, Backhouse Judy and Myataza Lizalise (2017). Smart Transport systems in SADC countries. Proceedings of the African Confference on Information Systems and Technology (ACIST 2017), Cape Town July Cohen J., Backhouse J and Ally O (2016). Youth expectations of Smart City living: An Importance-Performance Analysis of young residents perspectives of City government. Commonwealth Youth and Development, 14(1) Manda M. and Backhouse J. (2016). An analysis of the barriers to e-government integration, interoperability and information sharing in developing countries: a systematic review of the literature. Proceedings of the 2nd African Conference on Information Systems and Technology (ACIST), 5-6 July 2016, Accra, Ghana Dr Emma Coleman supervises research into ICT for development, the influences of IS on society (and society on IS) and the impact of technology on social inclusion and quality of life. Dr Mompoloki Kekwaletswe has an interest in the use of IS in government and e- governance. Ms Nalukui Malambo supervises research into ICT for development. Mrs Lyrice Cohen is interested in applying the Activity Theory framework to explore the application by government, of Business Intelligence, Big Data and Data Science for the betterment of society.

5 Health Informatics Improving the architecture of the healthcare system is a high priority for developing countries. Information and communication technologies have been advocated as important interventions capable of addressing problems and bringing much needed benefits in health service delivery. This research cluster studies the application of information technologies in tertiary hospitals and community health centres (CHCs), and the impacts on community health workers and health care consumers. Research into the implementation and use of information systems for health services and evidence of their impacts on health service delivery outcomes is lacking. This research cluster aims to address some of these gaps. Adenuga Olugbenga, Kekwaletswe Mompoloki (2017). Conceptual model and instrument reliability of health information systems effective use by health practitioners. Proceedings of the 21st World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2017), Orlando Florida, USA, 8-11 July 2017, Cohen Lyrice (2017). Impacts of business intelligence on population health: a systematic literature review. Proceedings of the South African Institute of Computer Scientists and Information Technologists (SAICSIT 2017), Thaba 'Nchu, South Africa, September 2017, Mou J, Shin D, Cohen Jason (2017). Tracing college students' acceptance of online health services. International Journal of Human-Computer Interaction, 33(5), Cohen Jason, Coleman Emma, Kangethe James (2016). An importance-performance analysis of hospital information system attributes: a nurses' perspective. International Journal of Medical Informatics, 2016, 86 pp Mou Jian, Shin Dong-Hee, Cohen Jason (2016). Health beliefs and the valence framework in health information seeking behaviors. Information Technology & People, 2016, 29 (4) pp Cohen, J.F., Bancilhon, J.M., Jones, M. (2013). 'South African Physicians' Acceptance of e-prescribing Technology: An Empirical Test of a Modified UTAUT Model', South African Computer Journal, 50: Research into the use of information technologies in hospitals and community health centres and their impacts on health service delivery outcomes is supervised by Dr Emma Coleman. Dr Mompoloki Kekwaletswe is interested in health information systems and the application of health informatics in developing countries. Mrs Lyrice Cohen is interested in applying the Activity Theory framework to explore the application and impact of Business Intelligence, Big Data and Data Science on the improvement of population health.