HYLAS 1+2 INSTALLATION MANUAL

Transcription

1 HYLAS 1+2 INSTALLATION MANUAL YOU RE GUIDE TO INSTALLING HARDWARE FOR CONNECTION TO HYLAS 1+2 HUGHES 9200, 9260,9460,9600,9800 Spaceway and Jupiter Antenna Systems

2 GENERAL 1. Overview Purpose Objective Install Summary Tooling requirements Consumable requirements Health and Safety Quality Assurance SITE HARDWARE PREPARATION 9. Site Assessment and Survey Bracket selection and installation Prodelin model 0.74m Antenna Assembly Spaceway / Jupiter Cabling...52 TERMINAL COMMISSIONING AND ANTENNA ALIGNMENT 13. Terminal connection Antenna Alignment Methods...66 CONNECTION TESTING AND CUSTOMER REPORTING 15. Terminal testing and demonstration Useful Tools Completing the report with AFA and Clearing site Service and return Material Request (RMA) Process

3 General 1. OVERVIEW This document is a guide to installation techniques, standards and best practice for use when installing Avanti Broadband satellite systems. Covered in this manual are all aspects of an installation using the Hughes 9XXX terminal modem and the Hughes/Raven AN8-074R 0.74cm satellite antenna / transceiver unit. It is written for Avanti accredited installers who are familiar with satellite installation practices and are capable of properly applying the information contained herein. 2. PURPOSE Using this manual will enable an installation engineer to install and commission Avanti Broadband systems correctly and to the highest standards ensuring that the highest standard of health and safety are maintained during the installation and installed equipment is fitted to a safe, high standard. Covered in this manual are all standard installation methods, specifications, and tooling requirements. 3. OBJECTIVE After thorough reading of this manual all engineers will be able to complete the highest quality satellite broadband installation, commission, test and demonstrate to a customer the working broadband system is to the standard expected for this type of service. This manual aims to provide Installers with a good scope of works and step by step methodology to achieve a successful installation. The below steps are covered in depth within this manual and ensure you are fully conversant with all requirements before attempting to complete a system installation..3

4 General 4. INSTALLATION SUMMARY Line of site check and survey assessment Risk assessment and method statements Selecting and Mounting antenna bracket Cabling standard Correct termination using compression connectors Assembly of Prodelin 74cm Antenna Dual and Single IFL Versions Connection of Avanti/Hughes 9XXX terminal Pre-antenna alignment terminal commissioning Antenna alignment Auto commission of Avanti/Hughes 9XXX terminal Terminal testing and customer demonstration Signoff and reporting.4

5 General INSTALLATION OVERVIEW 1. Line of Sight and Survey Assess Line of Sight Verify Line of Sight using inclinometer and compass Assess Bracket position and cable entry point Assess customer terminal installation point 2. Risk Assessment and Method Statement Complete Online Risk assessment in AFA or manual form Complete Method Statement in AFA or manual form 3. Selecting and Mounting Antenna Bracket Select suitable bracket type Locate and mount bracket Check level for trueness/ plumb 4. Cabling Standard Select cable type Secure cable Cable entry point/ waterprrofing 5. Correct Termination using compression connectors Select correct connectors for cable type Terminate cable using selected connectors 6. Assembly of Prodelin AN8-074PO Antenna Assemble antenna Assemble transceiver Check waveguide alignment Mount transceiver to dish structure 7. Connection of Avanti/Hughes 9200 Terminal Connect Rx Tx Cables at terminal Connect commissioning laptop via Ethernet 8. Pre Antenna alignment terminal commissioning Set pre-configuration data, using AFA Input GPS Select Satellite and beam criteria Set terminal to Antenna Alignment mode 9. Antenna Alignment Horizon HD-S2 connection using DC bypass splitter Coarse pointing mode Fine pointing mode Antenna lock down and verification 10. Auto Commission of Avanti/ Hughes 9200 Terminal Run Avanti Field Assist (AFA) 11. Terminal Testing and Customer Demonstration Ping Test Browsing Test Speed Test Customer Demonstraton 12. Signoff and Reporting Complete Customer Sign off Sheet Complete AFA reporting Add required photos to AFA report Complete.5

6 General 5. TOOLING REQUIREMENTS The following are tools which Avanti recommends are used for a successful installation 5.1 HAND TOOLS Sockets & Spanners 3/8 Torque Ratchet, Torque Requirement 5 ft/lb (Norbar part number NORSL0PK) model NORSL0PK 1/2 Standard Ratchet 1/2 Deep Socket 1/2 drive 1/2 Deep Socket 3/8 drive 7/16 deep socket 3/8 drive 17mm deep socket ½ drive 16mm Deep Socket 1/2 drive 13mm Deep Socket 3/8 drive 10mm Deep Socket 3/8 drive 8mm Shallow Socket 3/8 drive 1/2 Combination Spanner 10mm Combination Spanner 11mm Combination Spanner 13mm Combination Spanner 16mm Combination Spanner 17mm Combination Spanner 7/64 Torque Allen driver / key Cutting Tools Stanley Knife Side Cutters Engineers Hacksaw Screwdrivers Flat Blade Selection Posi-drive Selection Cable Tools Cable Stripping Tool Cable Insertion Tool F Connector Compression Tool Rubber Cable Grip CAT5e Cable Stripper CAT5e Crimp Tool 11mm F Connector Torque Tool, Torque Requirement 30 in/lb 14mm F Connector Torque Tool, Torque Requirement 30 in/lb.6

7 General 5. TOOLING REQUIREMENTS Other Tools Pliers Standard 22oz Claw Hammer Magnetic Bullet Spirit Level Mastic Gun Mole/Vice Grips Spade Trench Spade Ground Auger Electricians Fish Wire Post Spirit Level Survey & Reporting Tools Camera, capable of image transfers to laptop 2Meg minimum picture quality. GPS Device, i.e. Garmin E-Trex Tandem Inclinometer/compass Laptop Horizon meter HD-S2 with ACM software Power Tools Drill 5mmx100mm Masonry 16mmx200mm Masonry 16mmx600mm Masonry 16mmx1000mm Masonry 16mm Wood Auger Set of steel bits Angle Grinder Cordless Mains Tester Height Tools Ladders Roof (cat) Ladders Height Safety Equipment Ladder Safety Equipment.7

8 General 6. CONSUMABLE REQUIREMENTS Standard Installation Consumables NOTE: Cable ties 300mm black / white /clear. WF100 Cablecon 5.1 compression connector. WF125 Cablecon 6.0 compression connector. Hi-grade multi use barrel F-F connector. Silicon Dielectric grease. Silicon based self amalgamating tape. ALL INSTALLATION ENGINEERS SHOULD HAVE ACCESS TO THE COMPLETE INSTALLATION CONSUMABLES LIST OPPOSITE TO ENSURE ALL INSTALLATIONS CAN BE COMPLETED ON THEIR SCHEDULED DATE. RX and TX labels. M8-M10 Rawl-bolts. WD 40 or equivalent. WF100 Twin-sat CAI approved foam dielectric. Installation Consumables. BRACKETS and FIXINGS. CABLE. Standard 60mm L bracket short. 35cm WF100 Twin-sat CAI approved foam dielectric. Standard 60mm L bracket long. 55cm WF125 green direct burial CAI approved. K+K or A frame (Both to have support leg) Cat5e external grade 100 meter. 20cm / 8in. Cat5e 2 meter straight patch lead. 46cm / 18in. 4 gang surge protected mains extension. 55cm / 24in. Twin-sat 7 mm Grommet black / white. 60mm / 2meter or 3meter pole. 7 mm grommet black / white. V bolts for 60mm pole including washers. 10 mm grommet black / white. (WF125) Universal Clamp. Cable clips 2 x 7mm masonry grade. Non penetrating roof mount 60mm. Cable clips 9mm round masonry grade. 4 x 600mm x 600mm x 50mm flags. Cable clips 6-7mm round masonry grade. M10 / 16mm Rawl-bolts. Pin plugs. Rapid set postcrete. Brick plate terracotta. DRILL BITS. Brick plate white. 16mm 200mm masonry 16mm 600mm masonry 16mm 1000mm masonry 5.5mm 100mm masonry Grinder cutting disks. External grade clear silicon. Cable ties 300mm black / white /clear. CONNECTORS. WF100 Cablecon 5.1 compression connector. WF125 Cablecon 6.0 compression connector. Hi-grade multi use barrel F-F connector. Silicon Dielectric grease. RJ 45 connectors. Silicon based self amalgamating tape. Replacement Cable stripper blades. RX and TX labels..8

9 General 7. HEALTH AND SAFETY General health and safety for installing Vsat systems. For your safety and protection, read this entire installation guide before attempting to install any Avanti Broadband system. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. 7.1 PRODUCT WARNING LABELS The following safety alert labels are affixed to the antenna feed support arms, radio transmitter, and antenna reflector, respectively. POWER FEED SUPPORT ARMS RADIO TRANSMITTER These labels advise that the antenna emits radio frequency (RF) energy. Because of this potential safety hazard, observe all cautions on these labels and in the next section, Antenna installation safety..9

10 General 6. HEALTH AND SAFETY WARNING Only Avanti accredited installers may install or service Hughes antennas and their components installed on Avanti Hylas networks. Installers must expressly acknowledge the Avanti requirements for Hughes system installations. All engineers must be trained in safe use of ladders, working at heights, risk assessment and general health and safety including the correct use of PPE equipment. 7.2 PPE CAUTION All engineers shall be trained in the use of personal protection equipment, it is the engineer s responsibility to ensure this equipment is used, maintained and replaced as necessary. Appropriate PPE shall be used at all times for the protection of engineers and 3 rd parties, failure to use PPE provided for your safety could result in serious injury or death. 7.3 SAFE USE OF LADDERS DANGER Only engineers with working at heights certification should carry out an install where a ladder if required. A risk assessment should also be completed prior to any commencement of any work. All work at height should follow the guidelines set out in the safe use of ladders and working at heights documentation..10

11 General 7. HEALTH AND SAFETY 7.4 WORKING AT HEIGHTS DANGER If an engineer is on a roof, tower, or other high structure or use a ladder or scaffold to access the work site, then they should follow the following precautions to prevent personal injury or death: Walk only on sound roof structures Make sure the antenna assembly and installation surface are structurally sound so that they can support all loads (equipment weight, ice, and wind) Use safety equipment (for example, a lifeline, ladder restraint system) appropriate for the work location. When ladders are require they should always be secured using the appropriate restraint systems following working at heights guidelines Follow all manufacturer safety precautions for all safety and other equipment used Perform as many procedures as possible on the ground DANGER To avoid electric shock, stay at least 20 ft from power lines If any part of the antenna or mount assembly comes in contact with a power line, call the local power company to remove it. Do not try to remove it yourself Failure to heed these warnings could result in serious injury or death WARNING Do not work in high wind or rain; or if a storm, lightning, or other adverse weather conditions are either present or approaching Do not attempt to assemble, move, or mount the antenna on a windy day. Even a slight wind can unexpectedly create sudden strong forces on the antenna surface CAUTION If the antenna or mount assembly begins to fall during the installation, do not attempt to catch it. Move away and let it fall.11

12 General 7. HEALTH AND SAFETY WARNING Antennas that have been improperly installed or attached to an unstable structure are susceptible to wind damage, which can be very serious or even life threatening. The product owner and installer assume full responsibility that the installation is structurally sound to support all loads (weight, wind, and ice) and is properly sealed against leaks 7.5 RADIATION HAZARDS CAUTION Observe these precautions to avoid exposure to RF radiation, a potential safety hazard: The antenna must be installed in a location not readily accessible to children and in a manner that prevents human exposure to potentially harmful levels of radiation Antennas mounted at any site with a greater than 30 elevation angle must be installed such that the lower lip of the antenna reflector is at least 5 ft above any surface upon which a person might be expected to stand, and 3 ft 3 inches from any opening (such as a door or window) in a building or adjacent structure Antennas mounted at any site with a less than 30 elevation must be installed such that the lower lip of the antenna reflector is at least 5 ft 9 inches above any surface upon which a person might be expected to stand, and 3 ft 3 inches from any opening (such as a door or window) in a building or adjacent structure The antenna must be mounted such that no object that could reasonably be expected to support a person is within 6 ft 7 inches of the edges of a cylindrical space projecting outward from the antenna reflector toward the satellite If the above distance requirements cannot be met, the antenna must be mounted in a controlled area inaccessible to the general public, such as a fenced enclosure or a roof A fenced installation must have a locked entry, and the fenced area must be large enough to protect the general public from exposure to potentially harmful levels of radiation Access to a roof installation in a commercial, industrial, or institutional environment must be limited by a door or a permanently fastened ladder that is locked to deny access to the general public. Once the transmitter becomes operational, maintain a safe distance; at least 3 feet Failure to observe these cautions could result in injury to eyes or other personal injury.12

13 General 7. HEALTH AND SAFETY CAUTION All antennas of any type or size must carry an industry standard and government approved Radiation Hazard Caution label on the feed support arm A fenced or roof installation in a commercial, industrial, or institutional environment must carry a Radiation Hazard Caution sign on the access door, gate, or permanently mounted access ladder within plain sight of anyone approaching the antenna from the front or sides of the reflector Failure to observe these cautions could result in injury to eyes or other personal injury CAUTION No Satellite antenna over 60cm shall be mounted onto a chimney stack under any circumstance as this contravenes planning and building regulations 7.6 COSHH CAUTION All substances identified under the control of substances hazardous to health shall be recorded and the relevant product data sheets will be issued to all engineers effected. These substances will be namely: - silicon sealant, silicon grease, wd40 and postcrete 7.7 RISK ASSESSMENT CAUTION All engineers shall carry out a full risk assessment prior to commencement of any work; the details obtained from this activity shall be recorded on a risk assessment form, or submitted electronically via AFA when available. It is the responsibility of all engineers to ensure that an accurate risk assessment is completed, submitted and acted on during any installation works. Any risks that are identified must be removed or controlled where this is not possible, your line manager must be contacted immediately for further guidance, and no work must be carried out until the risk has been removed or sufficient control measures have been put in place to reduce the identified risk to a satisfactory, controlled level..13

14 General 7. HEALTH AND SAFETY 7.8 METHOD STATEMENTS All engineers should complete a full method statement alongside the risk assessment detailed above. This method statement should detail the installation requirements and the methods that will be used to complete the installation using the control measures identified during the risk assessment..14

15 General 8. QUALITY ASSURANCE All installations automatically go through a period of quality monitoring, as well as this customer site are visited and thoroughly inspected to ensure the guidelines in this document have been implemented correctly. All installations will be analysed and reports generated to identify installation related issues..15

16 9. SITE ASSESSMENT AND SURVEY 1. Explain the installation process to the customer. 2. Conduct a site survey of the purposed antenna location to confirm the location will have clear line of sight to HYLAS 1 at 33.5 West or HYLAS 2 at 31.0 East 9.1 ANTENNA LOCATION. Care must be taken when choosing a location for the antenna, consideration should be given to the building fabric and it s suitability for mounting a large antenna to. Suitable mounting locations should be of brick, block, stone or concrete construction. Antennas should be mounted well above head height where possible. Working at height guidelines should be observed, mounting the antenna at a safe height. No antenna should be mounted at extreme heights purely for cosmetic reasons, this will be governed by line of sight. Be careful not to select a location that will obstruct windows, doorways, walkways or vehicle access routes. Line of sight should be checked from the proposed location using a inclinometer to ensure a clear view of the satellite can be obtained. When choosing antenna location make sure it is safe to erect a ladder up to the antenna mounting position, also consider any access required along any cable routes to the entry point. Try to minimise cable length, by mounting antenna as close as possible to entry point. If there is a choice of antenna location, choose the site that is most aesthetically pleasing, as long as it does not affect safety during the installation, or Line of Sight. CAUTION Do not mount bracketry on top few course of brick as this is a weak point in wall structure, all brackets should be a minimum of 50cm from any wall edge. Antennas should not be mounted directly onto a timber structure. Antennas should not be mounted on any chimney. Try to avoid installing the antenna or bracketry below head height to remove risk of people injuring themselves by walking in to it, and also remove any exposure risk from radiation emissions. If this is essential make sure it is clearly marked and physically access is restricted by a fence and locked gate. Consideration must be given when installing equipment in situations where it may be struck by moving vehicles or machinery, especially on farms or industrial properties, check with the customer as to the types and heights of vehicles that may operate in the area of the antenna..16

17 9. SITE ASSESSMENT AND SURVEY 9.2 LINE OF SIGHT Line of sight is probably the most important aspect of the satellite broadband installation; this will determine how good a signal can be achieved and therefore the performance of the broadband connection. CAUTION Failure to obtain clear line of sight will result in a degraded signal and therefore a poor intermittent broadband service or no connection and no service at all. It will also affect the commissioning of the terminal which will ultimately fail. To ascertain whether a good line of sight is possible the following process should be followed. Use a net resource i.e. to check pointing details for the postcode you are going to be installing at, you will require the magnetic azimuth and the elevation for install location before arrival on site. These details can also be obtained by inputting the Gps coordinates into the Hughes terminal, this option will be discussed later..17

18 9. SITE ASSESSMENT AND SURVEY 9.3 USING AN INCLINOMETER From the antenna installation location use an inclinometer to determine whether clear line of sight can be obtained. To ascertain this look through the compass part of the inclinometer with both eyes open and line the required azimuth coordinate up with the crosshair in the view finder, once lined up make a mental note of the point on the horizon that the crosshair sits. Turn the inclinometer over to the elevation scale and again look through the elevation lens and find the point on the horizon you had previously noted. Once found tilt the inclinometer upwards until the elevation scale reads the required number of degrees determined using You now have the exact position of the satellite, you should allow a margin on this position of ± 3 on the azimuth and 3 on the elevation, this will ensure you have completely clear line of sight to the satellite and there is sufficient clearance for any tree growth, where fast growing trees are identified such as conifers and poplars the elevation allowance should be increased to - 5 to ensure sufficient clearance is continued in the future. The position you have now identified in the sky should be clear along with the allowance areas, if so the installation can go ahead from this antenna installation location. CAUTION If there are any objects, trees, buildings in line of sight, an alternative installation location will need to be found..18

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20 9. SITE ASSESSMENT AND SURVEY 9.4 USING A COMPASS Compass Needle: This arrow will always point to the Magnetic North. This will be outlined later in more detail. Often the compass needle is painted red so you do not mistake the north arrow for the south arrow. Heading Arrow: This arrow is fixed on the base plate and it should point in the direction that you need to look at. So when you hold a navigation compass, always make sure this arrow is pointed towards your destination. I.e. The satellite. Turntable Housing: This top part of the Compass holds the basic directions (north, east, south and west) and the degrees. As we will see later on, this housing is turntable so you can adjust your bearing to the magnetic north. Base Plate and Grip: The base plate often has a ruler that can be used in combination with your topographical map for determining distances and triangulating your position. The end is often shaped to form a palm grip with the Heading Arrow pointing in the direction that you are going..20

21 9. SITE ASSESSMENT AND SURVEY Taking a bearing Using a website such as you can find out what the azimuth and elevation requirements are for finding your satellite, remember to input the area where your installation is taking place so you obtain the correct details. The Azimuth you will need is magnetic as your compass is magnetic. Once you know what azimuth your satellite lies on, you can rotate the housing so that bearing lies straight with the heading arrow (the image below shows a bearing directly south) Position yourself with the compass held out in front of you and rotate yourself until the red compass needle is in line with the red North, the heading arrow now shows your azimuth to your satellite. You now know where your Line of Sight lies on its azimuth..21

22 9. SITE ASSESSMENT AND SURVEY 9.5 USING THE GARMIN GPS METER For the satellite broadband installation to work correctly and to enable the completion of the system auto commission, an accurate site location needs to be identified. To do this we will use the Garmin Gps meter as described below, once the site location has been identified the coordinates should be stored for later use. 1. Find space without too many obstructions around, i.e. large trees, buildings etc. 2. Switch on GPS meter power button; it will now search for satellites. 3. Once satellites have been found, the following will be displayed. POWER PAGE 4. Now press page button 4 times until the following is displayed, then select mark. ENTER 5. Now press the enter button and then press the enter button again to store the information. You now have GPS coordinates shown at bottom stored on your meter. To recover these scroll to the waypoints option press enter then enter again and scroll to the last entry and press enter again, these are the coordinates you stored for this site..22

23 9. SITE ASSESSMENT AND SURVEY 9.6 TERMINAL LOCATION The satellite terminal modem needs to be located within 2 meters of the customers Pc and within 2 meters of a volt mains socket. This location should be discussed with the customer whilst keeping the following in mind. 1. Try to locate near to an external wall to minimize internal cabling, as black twin-sat cable is unsightly and does not route easily over doorways etc. 2. The terminal must be easily accessible, for re-booting, future testing, troubleshooting etc. 3. Ensure there is adequate ventilation for the terminal. 4. If customer intends to set up a wireless network, try to locate terminal where you can achieve good wireless coverage throughout the premises, however remember we are not responsible for this type of connection and the customer may be asked to test their connection from this point if they have any problems (not very easy with a desktop pc). 9.7 CABLING REQUIREMENTS 1. During survey the cable route should be discussed and agreed with the customer. 2. Cables should be surface mounted to external walls, fixed with twin cable clips. 3. Cables can be fixed behind vertical downpipes by using cable ties. 4. Cable entry point should be through a solid external wall. CAUTION No cables should be run horizontally at height, due to H & S restrictions. Cables should be dropped vertically, then run horizontally at a safe height for the engineer without the use of ladders. Under no circumstances should cables be run horizontally at height for purely aesthetic reasons. DANGER No RF cables should be attached to or run within 3 inches of any mains voltage cables, this can result in dangerous voltages being introduced to the RF cable..23

24 9. SITE ASSESSMENT AND SURVEY If customer wishes cable to be routed through loft space, it must be safe to do so. CAUTION There should be adequate fixed lighting (not a torch) The loft should be boarded / floored and there should be no hazardous substances present, pre 1980 roof spaces should be avoided as these could contain asbestos. There should be a fixed means of access to the roof space i.e. suitable loft ladder. If customer wishes cable to be routed under floor, they must provide safe and easy access to do so; there should be a minimum of 1 meter head clearance with no exposed mains services through the purposed cable route. If customer wishes cabling to be installed behind walls, in the cavity etc. This will only be undertaken if customer has previously installed a sufficient draw wire, and it is safe to do so..24

25 10. BRACKET SELECTION AND INSTALLATION Now we have determined where the antenna is to be mounted, the routing for the RF cable and the location of the terminal with agreement of the customer, the risk assessment and method statement can be completed either electronically via AFA or manually on the correct documents supplied. Once this has been done we can move on to the installation. Bracket Types and Selection There are five bracket installation methods available suitable for all mounting scenarios of the antenna. Short L Bracket. Suitable for mounting the antenna to a south/west wall. Long L Bracket. Suitable for mounting south or west facing wall where the angle of the antenna will require further clearance from the wall..25

26 10. BRACKET SELECTION AND INSTALLATION A Frames Or K and K. Suitable for mounting a 60mm pole to allow for the antenna to be pointed over the roof line. If antenna is to be pointed over roof a pole mount should be fitted, using A frames or K & K brackets. If antenna is to be mounted on a flat roof, a Non Pen Roof Mount should be fitted. If antenna has to be fitted in the grounds of property due to Line Of Sight issues a `King Post` should be installed in concrete..26

27 10. BRACKET SELECTION AND INSTALLATION 10.1 INSTALLATION OF STANDARD L BRACKET CAUTION Erect ladders safely at chosen antenna mounting location and secure, deploy all safety system required to meet risk assessment. 1. At chosen bracket location drill one 16mm hole to depth of 75 mm, for Rawlbolt. 2. Install the Rawl-bolt, fully tighten then remove bolt leaving the sleeve in place 3. Fit Bracket and tighten bolt just enough to leave some movement. 4. Using a magnetic spirit level, ensure mast is plumb and mark other 3 holes 5. Move bracket aside and drill other 3 holes to depth of 75mm. 6. Loosely fit the remaining 3 Rawl-bolts, check again to make sure bracket is level, adjust if necessary then tighten as far as possible without damaging wall..27

28 10. BRACKET SELECTION AND INSTALLATION 10.2 INSTALLATION OF POLE MOUNT ON A FRAMES OR K AND K MOUNTS CAUTION 1. Erect ladders safely at chosen antenna mounting location and secure, deploy all safety system required to meet risk assessment. 2. Choose appropriate bracketry, ensure the standoff of the bracket provides sufficient clearance for eaves, gutters etc. 3. Allow a minimum of 50cm from all wall edges. 1. Drill 1 x 16mm hole to depth of 75mm 2. Insert 16mm Rawlbolt, fully tighten, and then remove the bolt 3. Fit bracket using the bolt just removed (hand tight), place a level across the bracket and mark the other two holes.28

29 10. BRACKET SELECTION AND INSTALLATION 4. Turn the bracket clear of the marks 5. Drill these two holes to a depth of 75mm 6. Insert two bolts to these holes and fully tighten then remove 7. Turn bracket back into position and fit the remaining bolts, check level and fully tighten 8. Slide a 60mm pole through the u-bolt / universal clamp until the top of the pole is at the height required for mounting the antenna and tighten in position. 9. Slide the second bracket onto the base of the pole, hand tighten the u-bolt / universal clamp 10. Place a magnetic level onto the pole and adjust until plumb, mark the holes.29

30 10. BRACKET SELECTION AND INSTALLATION 11. Drill and fit bracket as before 12. Ensure all is level and tighten all bolts TIP When installing a pole mount always try to maximize distance between brackets to increase stability Always make sure you leave enough length of pole above roof to accommodate antenna when pointed Always try to use shortest bracket possible, allowing clearance for obstacles i.e. eaves, gutter etc, as these are more stable Use a spirit level at every step to ensure pole is plumb.30

31 10. BRACKET SELECTION AND INSTALLATION 10.3 INSTALLATION OF NON-PEN MOUNT In the event that none of the property walls are suitable for mounting the antenna other options should be considered. Where the building has a flat roof or a patio area a NPRMǁ Non-penetrating roof mountǁ can be fitted. CAUTION Make sure roof is able to take the weight of all equipment Ensure there is a safe access route Choose best site for NPRM, ensuring clear Line Of Sight Ensure there is a safe method of transferring all equipment to antenna position 1. Place a 1220mm x 1220mm piece of ¼ inch marine plywood on the roof to protect the roofing materials and evenly distribute the weight. 2. Assemble NPRM frame and place in position on top of plywood. 3. Fit 4 600mm x 600mm x 60mm paving slabs into the frame, and make sure it is stable with no movement or wobble. TIP Don t fully tighten the two support braces until the weight of the antenna is on the mount, this will ensure the base sits flush and level with the ground..31

32 10. BRACKET SELECTION AND INSTALLATION 10.4 INSTALLATION OF A KING POST. This type of installation should only be undertaken where it is impossible to achieve Line Of Sight by using standard wall mount. This option may be chargeable to the customer so before this option is discussed with the customer you should consult your line manager for further information as this would be classed as a non-standard installation. This option is not to be used for purely cosmetic reasons, where a customer wants this type of installation for cosmetic only reasons there will be an additional charge. After discussion with customer, choose best site for `king post` installation, trying to keep cable length to a minimum and ensuring a clear line of sight is achievable, consideration needs to be given to obstacles that may pass in front of the antenna i.e. traffic on a road or vehicles that may be parked in this area. CAUTION The area around the antenna site will require fencing off to prevent livestock accessing and damaging the antenna, also to ensure a safe distance is maintained from the radiated RF transmission while the system in use. CAUTION Before any digging takes place ensure that there are no mains services in the area you will be working in i.e. Electricity, gas, or water. If any of these are suspected then no work should be completed without a full survey being completed..32

33 10. BRACKET SELECTION AND INSTALLATION 1. Ensure ground is stable enough to support the `king post` i.e. not boggy etc. 2. Using auger or a post spade dig hole around 30cm in diameter and 90cm in depth. 3. Cut the 60mm pole to a length that keeps the antenna as low as possible but allows clear line of site (remember the fence) 4. Fit two universal clamps to bottom of pole and fully tighten, this is to stop the pole from `spinning` in the concrete once cured 5. Fill the base of the hole with dry postcrete to a depth of 6cm this will seal the base of the post once set 6. Lower the end of the pole with the universal clamps down into the hole 7. Fit a post level to the top of the pole 8. Use rapid set postcrete and or a hardener / accelerator 9. Follow the instructions supplied with the postcrete and fill the hole to the top 10. Add more water, and postcrete as necessary, and `tamp` with a stick to remove trapped air 11. Ensure your King Post is plumb in all directions 12. Level again and hold in position until mixture cures enough to hold on its own 13. Complete all other works, giving postcrete time to set 14. Rapid set postcrete should achieve its working strength in around 30 minutes depending on the temperature and climate; however care should be taken when mounting and aligning the antenna to prevent loosening of the post. WF125 UG cable should be used when cable is to be buried, if using this cable ensure that proper Webro WF125 `F` connectors are fitted.33

34 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY The Hughes Spaceway and Jupiter 74cm antenna systems are identical in their assembly, however, there are differences in the two systems that mean the correct antenna must be purchased for the system that is being deployed either the Dual IFL or the new Single IFL models. The difference between the two antennas is within the boom arm length and design and the transceiver mounting hardware. SPACEWAY Dual IFL JUPITER Single IFL SPACEWAY Dual IFL JUPITER Single IFL This next section details the assembly requirements for the Spaceway system which should also be followed for the assembly of the Jupiter antenna. When fitting the boom arm and transceiver to the Jupiter antenna system please refer to page 45 for further detailed instructions..34

35 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY 11.1 COMPONENTS The main components of the antenna kit are: AZ/El mount assembly Reflector bracket and attachment disk Antenna reflector Feed support arm Radio assembly Feed horn and collar Related components ANTENNA KIT COMPONENTS 11.2 AZ/EL MOUNT ASSEMBLY The AZ/El mount assembly, shown in Figure 3, consists of the AZ/El canister, the elevation scale, and the azimuth and elevation adjustment tools. The AZ/El canister supports the antenna and secures it to the mast. The elevation scale is used to measure the angle of antenna elevation. The azimuth and elevation adjustment tools are used to finely adjust the azimuth and elevation of the reflector during antenna pointing. ELEVATION SCALE AZIMUTH ADJUSTMENT ELEVATION ADJUSTMENT CANISTER FIGURE 3 AZ/El mount assembly.35

36 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY The reflector bracket shown in Figure 4 supports the antenna reflector and enables the reflector to rotate so that it can be adjusted for proper tilt. The reflector bracket attaches to antenna at the Az/El mount assembly. FIGURE 4 Reflector bracket The antenna reflector shown in Figure 5 focuses the transmitted and received RF signals. It attaches to the reflector bracket. FIGURE 5 ANTENNA REFLECTOR CAUTION To avoid damage to the antenna reflector, handle it with care. After assembly, do not use the reflector to rotate the antenna FEED SUPPORT ARM (Spaceway) Figure 6 shows the feed support arm. The feed support arm supports the radio assembly and feed horn. It attaches to the reflector bracket. FIGURE 6 Feed support arm.36

37 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY 11.4 RADIO ASSEMBLY (Spaceway) The radio assembly shown in Figure 7 consists of the radio transmitter, low noise block converter (LNB), transmit/receive isolation assembly (TRIA), and polarizer waveguide. FIGURE 7 Radio assembly 11.5 FEED HORN AND COLLAR (Spaceway) The elliptical feed horn, shown in Figure 8, attaches to the polarizer waveguide on the radio assembly by way of the two-piece collar. The feed horn gathers the reflected signal from the antenna reflector and channels it toward the LNB. FIGURE 8 Feed horn and collar CAUTION Do not remove the protective packing material from the feed horn window until installation of the radio assembly is complete. Do not attempt to remove the feed horn window at any time. Be careful not to damage the feed horn window. Do not touch the plastic film that covers the window..37

38 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY 11.6 INSTALLING THE REFLECTOR BRACKET Begin the antenna assembly by attaching the antenna reflector bracket to the Az/El mount: 1. Begin the antenna assembly by attaching the antenna reflector bracket to the Az/El mount: 2. Hold the reflector bracket in position over the Az/El mount so that the tilt scale faces the mount, as shown in Figure As shown in figure 10, insert five 5/16-inch ¾-inch carriage bolts into the aligning holes in the attachment plate, then through the main opening in the reflector bracket, and into the corresponding holes in the A/z/El mount. 4. Place a 5/16-inch hex flange nut on each of the five bolts from the opposite side and tighten the nuts lightly, only until snug. Once connected, the reflector bracket should rotate freely on the Az/El mount. 5. When the reflector bracket is correctly positioned on the Az/El mount assembly, you should be able to clearly see the tilt scale numbers on the reflector bracket above the tilt pointer, as shown in Figure 11. FIGURE 10 Attaching the reflector bracket 6. Using the tilt / skew scale set the scale to the zero mark, no skew setting is required for circular polarization, and lock down the five bolts. FIGURE 11 Tilt scale.38

39 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY 11.7 INSTALLING THE ANTENNA REFLECTOR BRACKET To attach the antenna reflector to the reflector bracket: 1. Hold the reflector against the reflector bracket so that the hole for the Phillips head screw is nearest the bottom, as shown in Figure Insert four carriage bolts (5/16-inch ¾-inch) into the holes in the reflector and through the corresponding holes in the reflector bracket, as shown in the illustration. FIGURE 12 Attaching the antenna reflector 3. Insert the ¼-inch Phillips head screw through the hole near the bottom of the reflector and into the corresponding hole in the reflector bracket arm 4. using a Phillips head screwdriver, tighten the ¼-inch screw 5. From the back of the reflector bracket, secure the four bolts with four ½-inch hex flange nuts and fully tighten Note: Ensure that the carriage bolts are firmly seated before tightening the nuts.39

40 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY 11.8 Installing the feed support arm (Spaceway (see page 45 for Jupiter system) To install the feed support arm: 1. Insert the feed support arm into the housing at the bottom of the reflector bracket, as shown in Figure 13 FIGURE 13 ATTACHING THE FEED SUPPORT ARM TO THE TAILPIECE 2. Insert two ¼-inch 1¾-inch bolts down through the tailpiece into the feed support arm 3. Place one flat washer, lock washer, and hex nut onto each bolt and tighten to 5 ft-lb of torque CAUTION 5 ft/lb Maximum, more than this will cause damage to the mounting bracket 11.9 INSTALLING THE RADIO ASSEMBLY Spaceway system. To mount the radio assembly to the feed support arm: 1. Insert a single 5/16-inch 1¾-inch bolt, with flat washer and lock washer up through the feed support arm from underneath 2. Position the long adapter bracket on the feed support arm so that the bolt fits through the hole 3. Position the feed horn support bracket above the long adapter bracket on the feed support arm as shown in Figure 14 FIGURE 14 Positioning the radio and feed horn brackets.40

41 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY 4. Attach the two pieces to the feed support arm by connecting a ½-inch nut to the bolt from above, and fully tighten. 5. Position the radio assembly above the long adapter bracket so that the waveguide on the radio is nearest to the reflector, as shown in Figure 15. FIGURE 15 Attaching the radio assembly 6. Insert one 5/16-inch 1¾-inch bolt, with flat washer and lock washer up through the feed support arm and long adapter bracket, and into the threaded socket on the front of the transmitter 7. Tighten only enough to hold the radio in place adapter bracket so that the waveguide on the radio is nearest to the reflector, as shown in Figure 15 CAUTION Tighten the nut only enough to secure the radio and adapter bracket to the feed support arm. Excessive tightening of this nut can crack or crush the adapter bracket..41

42 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY 8. Place the short adapter bracket in position near the end of the feed support arm and lower the radio onto it as shown in Figure Insert one 5/16 inch bolt, with flat washer and lock washer, up through the feed support arm and the short adapter bracket, into the threaded socket at the rear of the transmitter 10. Tighten the bolt to secure the adapter bracket and radio to the feed support arm. Tighten only until snug. FIGURE 16 Securing the rear of the radio assembly Tighten the nut only enough to secure the radio and adapter bracket to the feed support arm. Excessive tightening of this nut can crack or crush the adapter bracket..42

43 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY ADJUSTING TRANSMIT CIRCULAR POLARIZATION (TRANSMIT POLARIZATION) Spaceway System. It may be necessary for you to reposition the polarizer waveguide on the radio assembly to set the proper polarization between the radio transmitter and the antenna reflector. Before proceeding, check the installation reference sheet to determine whether the installation calls for left-hand circular polarization (LHCP) or right-hand circular polarization (RHCP). This is transmit polarization not receive. Once you determine which polarization setting is required, check the position of the polarizer waveguide on the radio to determine whether an adjustment is necessary. From the rear of the radio, looking toward the reflector, you can easily determine whether the polarizer is currently set for LHCP or RHCP by the way it leans. (See Figure 17.) FIGURE 17 DETERMINING THE POLARIZATION SETTING.43

44 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY To reposition the polarizer 1. Remove the two-piece polarizer collar by loosening and removing the two Allen screws that hold it together 2. Separate the polarizer from the TRIA and rotate it one quarter turn (clockwise for LHCP or counter-clockwise for RHCP), until the appropriate notch lines up with the key on the end of the TRIA. As shown in Figure 18, the LHCP FIGURE 18 Adjusting circular polarization (collar removed) After making the adjustment, reseat the waveguide with the TRIA and reassemble the collar as follows: 3. Fit the two halves of the collar around the waveguide as shown in Figure 19 so that the notches in the collar come together around the ridge formed at the waveguide seam. When properly aligned, the seam formed by the two halves of the collar will line up with the seam on the waveguide 4. Reinsert the two Allen screws into the collar and tighten to secure the polarizer in place. Be sure to tighten the collar completely notch is adjacent to the L on the polarizer and the RHCP notch is adjacent to the R on the polarizer) FIGURE 19 Securing the waveguide collar CAUTION You must assemble the collar exactly as described above and as shown in Figure 19. Failure to do so could allow moisture to accumulate inside the TRIA, causing damage to the radio..44

45 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY INSTALLING THE FEED HORN Spaceway System To attach the feed horn to the radio assembly: 1. Remove and discard the protective seal from the polarizer on the radio assembly (shown in Figure 20) CAUTION Do not remove the protective packing material from the feed horn window until installation of the radio assembly is complete Do not attempt to remove the feed horn window at any time Be careful not to damage the feed horn window Do not touch the plastic film that covers the window FIGURE 20 Remove the protective seal 2. Remove the dust cap from the stem of the feed horn and insert the O-ring into the groove inside the stem as shown in Figure 21. FIGURE 21 Insert O-ring.45

46 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY 3. Place the feed horn on the feed horn support bracket so that the holes on either side of the feed horn fit into the corresponding pins on the bracket, as shown in Figure 22. FIGURE 22 Place the feed horn on the adapter bracket 4. Position the radio such that the tip of the polarizer waveguide fits against the stem of the feed horn, then fit the two halves of the feed horn collar around the ridge at the point where the feed horn meets the waveguide, as shown in Figure 23. When properly aligned, the seam formed by the two halves of the collar will line up with the seam on the waveguide as shown in the figure 23 below. FIGURE 23 Aligning the collar on the waveguide CAUTION You must assemble the collar exactly as described above and as shown in Figure 19. Failure to do so could allow moisture to accumulate inside the TRIA, causing damage to the radio. 5. Insert two Allen screws into the collar and tighten to secure the feed horn in place. 6. Insert the final two mounting screws onto either side of the feed horn and secure it to the feed horn support bracket using a ¼-inch Phillips head screwdriver. 7. At this point, fully tighten any hardware that is not tight, however, leave nuts that are used for pointing adjustments slightly loose or just snug..46

47 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY Installing the feed support arm Jupiter System Jupiter feed support arm. To install the feed support arm: 1. Insert the feed support arm into the housing at the bottom of the reflector bracket, as shown in Figure 13 FIGURE 13 ATTACHING THE FEED SUPPORT ARM TO THE TAILPIECE 2. Insert two ¼-inch 1¾-inch bolts down through the tailpiece into the feed support arm 3. Place one flat washer, lock washer, and hex nut onto each bolt and tighten to 5ft-lb of torque.47

48 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY Installing the Radio Assembly for the Jupiter system Mount Point A Mount Point B Jupiter Feed assembly. The Transceiver for the Jupiter system is assembled as follows. 1. Take the transceiver unit and feed the lower extension mount point A, through the mount point B on the boom arm. Mount Point A Mount Point B Locating Lugs.48

49 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY 2. Ensure that the Locating lug on the boom assembly slides under the locating lug on the transceiver. Under Locating Lugs 3. Then secure in place using the small cross head screw provided. Securing screw 4. This the transceiver mounting completed, now check that the polarization is correct..49

50 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY Setting the polarization on the Jupiter Transceiver. Setting the required polarization on the Jupiter transceiver is fairly straight forward, when the unit is received new it will be set in RHCP so if this is correct for the beam you are working in you only need to double check this is correct. If you are working in a beam which is LHCP then the waveguide will need to be adjusted, to accomplish this complete the following steps. 1. Firstly look at the neck of the feed horn assembly where it meets the main body of the transceiver and identify a). The arrow on the neck of the wave guide. b). The L and R markings on the main body. 2. As can be seen in picture one above the arrow on the waveguide is pointing at the R mark so this is set to RHCP. To change this to LHCP remove the four Allen studs seen above and rotate the waveguide anti clockwise through 90 so the arrow points to the L symbol (See below) ensure the sealing washer remains in place and replace and fully tighten the four Allen stubs, the unit it now set for LHCP..50

51 11. PRODELIN SPACEWAY / JUPITER 0.74M ANTENNA ASSEMBLY MOUNTING OF SELECTED ANTENNA ONTO SELECTED BRACKET CAUTION Erect ladder and secure, allowing safe access to bracket. Method 1 If you feel comfortable with the weight of the antenna, carry it up ladder, completely assembled, with reflector on your back and feed support arm over your shoulder. 1. Once you reach position of bracket, get comfortable on ladder and hook yourself on to rung with cows-tail. 2. Now remove antenna from your shoulder, turn it around and drop canister on to bracket and secure. Method 2 3. Carry assembled Az/el mount and reflector up ladder to position of bracket. 4. Once you reach position of bracket, get comfortable on ladder and hook yourself on to rung with cows-tail. 5. Drop canister on to bracket and secure. 6. Now bring up feed support arm(s) and radio assembly and assemble in position..51

52 12. CABLING Before any existing cable is connected to the new equipment the following points should be checked. If any issues are found then the cable should be replaced Cable standard Avanti user standard cable specification; WF100 shotgun and WF125. CT125green duct grade cable can be used for Kingpost installs 1. Check the cable type, air flow cable is not acceptable for satellite broadband installations and should be replaced with foam dielectric type cable WF100. This is due to the nature of air flow cable types and issues with them being easily crushed and distorted. FIG. 2: DIFFERENT TYPES OF DIELECTRIC Top left, foam dielectric used in type B cable Top Right, semi-airspace used in type D cable Bottom left, semi-airspace used in type C cable Bottom right, semi-airspace used in type A cable 2. The cable should be marked with its type WF100, CT100, WF125 and CT125 these are acceptable. These cable should be Tri or Quad shielded 3. Cable selection: The cable used for all installs, service calls and migrations should be WF100 unless otherwise stated or in cases where the cable runs underground in which case CAI Approved underground WF125 cable should be used.52

53 12. CABLING 12.2 Bend radius Before connecting any cables, check the existing cable for kinks, crushing, damage and poorly formed bends. These situations result in the cable performance being impaired resulting in poor the performance of the broadband service you are installing. CABLE BEND CAUTION Bend Radius: Which is measured to the inside curvature is the minimum radius one can bend a cable without kinking it, damaging it, or shortening its life. Bends in the cable must always be kept to a minimum Interference considerations When checking or running cables pay attention to possible sources of RF interference as theses will interfere with the broadband connection. CAUTION DO NOT run cables alongside High Voltage mains cabling especially external three phase cables. There should be a minimum of 10cm between the cables, failure to follow this guideline can result in interference, however can also cause the Rx /Tx cable of the installation being induced with a high voltage which can give a nasty shock and also damage satellite and computer equipment Try to avoid running near fluorescent lighting units Lift/elevator or other electric motors and generators Avoid other transmission sources such as two way radios and cordless phones.53

54 12. CABLING 12.4 Maximum Cable Lengths A standard will have up to 30 meters of cable however, non-standard installations could be anything up to the maximum for the cable type. Installed cables should be kept to a minimum length whenever possible. WF100 / CT100 maximum cable length deployed 75 meters (Spaceway) 50 meters (Jupiter) WF125 / CT125 maximum cable length deployed 150 meters (Spaceway) 100 meters (Jupiter) 12.5 Cable entry point requirements CAUTION Always check for services with an appropriate tester before drilling commences, however these cannot be relied upon fully as they are not always 100% accurate Always drill from inside the property to the outside (NEVER THE OTHER WAY AROUND) Drill from just above skirting board level where possible with a slight downward angle, this is to lessen the possibility of water migrating into the hole Avoid drilling near any mains power outlet or switch Remember to seal the hole with a grommet on the inside and silicone and blast plate on the exterior. (refer below to item 10) 12.6 Securing Cables and Minimum Requirements 1. Use of 2x7mm cable clips for WF100 twin, 7mm for WF100 single, 9mm for CT125 and 5mm pin plugs..54

55 12. CABLING 2. Cables should be secured to wall with cable clips, on vertical runs these should be a maximum of 50cm apart and on the horizontal 30cm (or hammer length) apart. Cables can be secured behind downpipes etc, using cable ties 3. Where the substrate is too hard, i.e. Granite or other stone the use of pin plugs will be required. In this scenario you will need to drill a 5mm hole first, insert pin plug then proceed using correct cable clip 4. If the cable needs to be run across a flat roof, fit a 50mmx25mm wooden batten and attach the cable to this 5. Cable should be fixed to the antenna arm using cable ties, the cable should not be fed through the support arm 12.7 DRIP AND SERVICE LOOP REQUIREMENTS 1. At cable entry point always leave drip loop, this is to lessen possibility water migrating into hole 2. A 1 meter service loop should be positioned at the rear of the antenna and neatly coiled without twists.55

56 12. CABLING 12.8 CONDUIT FOR UNDERGROUND CABLE RUNS 1. If cable has to be buried, it should be placed inside conduit for its full length for added protection 2. The duct must be present at least 10cm above ground at both sides of the cable run, it must also be sealed with silicone 3. An alternate option is to use direct burial cable as specified In section WATERPROOFING - BLAST PLATES AND GROMMETS 1. The cable should always enter from underneath the entry point 2. At the external cable entry point, seal the hole with silicone sealant FILL ENTRY POINT WITH SILICON 3. A plastic blast plate should then be fitted, use a colour that fits in with the render or stone colour the best 4. Using clear silicone to fix the blast plate to the wall, if this is insufficient a couple of nails from cable clips will hold it in place BLAST PLATE OVER CABLE 5. At the internal entry point a plastic grommet should be fitted to tidy up the hole and protect the cable, this should be tight in hole, but if not a small bit of sealant can be used to hold it in place. FIT A GROMMET TO THE INTERNAL HOLE.56

57 12. CABLING SAFETY CABLE JOINT AT REAR OF ANTENNA CAUTION In certain situations when the antenna is looking straight out from its mount it will become unsafe to connect the RX and TX feed cables, in this situation a joint maybe introduced at the rear of the antenna there by allowing the connection of two fly leads to the transceiver on the ground. These joints should only be made up using Cablecon/Webro compression connectors, must be filled with silicon grease and fully torque using the f-con torque tool and sealed with silicon tape. This joint should be assembled as in the photograph..57

58 12. CABLING COMPRESSION CONNECTORS Required tools as shown in image below: Side Cutters Cable Stripping tool F Compression tool F Insertion tool Cable gripper 11mm spanner 14mm spanner F connector torque tools Connector selection Avanti recommend the use of Cablecon /Webro compression connectors only Connectors currently in service are 5.1 for WF100 and 6.0 for WF125 No other type of connector may be used at this time Fitting Webro WF100 compression connectors The WF100 cable uses the Cablecon / Webro 5.1 connector 1. Using stripping tool, insert cable and rotate stripper around the cable several times until cable is cut, then pull away. Discard pieces of cable safely. Pull back braiding around outer sheath of cable 2. Fit Cablecon/Webro compression connector onto insertion tool and ensure a secure fit, with 11mm spanner TIP Put a small amount of silicon grease into the rear of the connector around the neck of the center pillar, this will lubricate the cable as you push it into the connector and will also provide additional waterproofing..58

59 12. CABLING 3. Place cable gripper on cable about 2cm below cut part of cable 4. Push connector onto cable and with a gentle force using a push and twist action until you can see the inner cable stinger in the hole of the insertion tool. 5. Unscrew insertion tool and ensure foam dielectric is up to the shoulder of the connector, if not repeat above steps. 6. Place cable and connector into compression tool and squeeze together until the f compresses fully. 7. Visually check the connector to ensure it is fitted properly and secure..59

60 12. CABLING FITTING WEBRO WF125 COMPRESSION CONNECTORS The WF125 cable uses the Cablecon/Webro 6.0 F connector; it has a center stinger already pre-fitted. The cable must be prepared in the same manner. The centre core of the connector will come through confirming a good connection internally. 1. Using stripping tool, insert cable and rotate stripper around the cable several times until cable is cut, then pull away. Discard pieces of cable safely. Pull back all the braiding around outer sheath of cable. 2. Fit Cablecon/Webro compression connector onto insertion tool and ensure a secure fit using a 14mm spanner. 3. Place cable gripper on cable about 2cm below cut part of cable. TIP Put a small amount of silicon grease into the rear of the connector around the neck of the center pillar, this will lubricate the cable as you push it into the connector and will also provide additional waterproofing..60

61 12. CABLING 4. Push connector onto cable and with a gentle force using a push and twist action until you can see the inner core in the hole of the insertion tool. 5. Unscrew insertion tool and ensure foam dielectric is up to the shoulder of the connector, if not repeat above steps. 6. Place cable and connector into compression tool and squeeze together until the F compresses fully. 7. Check that the center pin of the F connector to ensure it has pushed out as pictured below, this means the connector is fitted correctly..61

62 12. CABLING THE SKIN EFFECT The Skin effect is the tendency of an alternating electric current (AC) to distribute itself within a conductor so that the current density near the surface of the conductor is greater than that at its core. That is, the electric current tends to flow at the skin of the conductor, at an average depth called the skin depth. The skin effect causes the effective resistance of the conductor to increase with the frequency of the current because much of the conductor carries little current. Skin effect is due to eddy currents set up by the AC current. At 60 Hz in copper, skin depth is about 8.5 mm. At high frequencies skin depth is much smaller. In basic terms, the signal will be carried over the outer skin of the center copper core, so if you used a knife to prepare the cable and nicked the copper core, this may cause some problems to arise. Therefore to avoid this always use the correct cable stripping tool WATERPROOFING REQUIREMENTS Cablecon 5.1 and 6.0 compression F connectors have been fully tested for water ingress. Compression F connectors are the only connectors accepted by Avanti for use on its network. Dielectric grease must be used at all times. The 5.1 F connector used on WF100 must be torque to 3.5nM or 30 in/lb. Using an 11mm or 7/16 spanner. The 6.0 F connector used on WF125 must be torque to 3.5nM or 30 in/lb. Using a 14mm or 9/16 spanner..62

63 Terminal Commissioning And Antenna Alignment 13. TERMINAL CONNECTION Location and connection should be straight forward during an installation however pay attention to ventilation and surge protection TERMINAL LOCATION 1. Discuss terminal location preference with customer and confirm if possible. 2. Try to locate terminal as close to customers PC as possible. 3. Ensure the terminal will have adequate ventilation in the selected location. 4. Terminal must be located within a couple of meters of a 240v mains outlet. 5. If customer intends to set up a wireless network, try to locate terminal where you can achieve good wireless coverage throughout the premises. 6. Try to locate near to an external wall to minimise internal cabling, as black twin-sat cable is unsightly and does not route easily over doorways etc. 7. The terminal must be easily accessible, for re-booting, future testing, troubleshooting etc SURGE PROTECTION AND TESTING OF 13AMP OUTLET 1. A surge protected 4 gang extension lead should have been fitted to every terminal to give added protection, if not ensure one is fitted during the installation. 2. The integrity of the supply should be checked using a basic mains tester like the one above. 3. Three steady lights and continuous audible tone indicate good supply. DANGR If the tester shows any fault with the supply, do not connect the terminal until the customer has had the fault resolved. Contact your line manager for further advice..63

64 Terminal Commissioning And Antenna Alignment 13. TERMINAL CONNECTION 13.3 CONNECTION OF RX AND TX CABLES AND CABLE IDENTIFICATION 1. Cable usually has writing on one side; always use this for RX cable. 2. All cables must be marked RX and TX with labels, using machine similar to the one shown or the Rx cable should be identified using red insulation tape..64

65 Terminal Commissioning And Antenna Alignment 14. AFA, AMA Job Synchronization AFA, AMA JOB SYNCHRONIZATION WITH OSS Before any installation can be completed using the AFA or AMA the software must be installed on your laptop or Android device and synchronized with the Avanti OSS system, this will ensure the job details and configuration files are available at the terminal commissioning stage. Without these details preloaded into the AFA, AMA you will not be able to complete any installation. Details of how to complete this task can be found in the following documents which can be found on the Partner Portal and the Avanti SFTP server. 1. AFA: AFA Hughes Support Manual (Spaceway-Jupiter) 2. AMA: AMA Hughes Support Manual (Spaceway-Jupiter).65

66 Terminal Commissioning And Antenna Alignment 14. ANTENNA ALIGNMENT METHOD 14.2 POINTING THE ANTENNA Prerequisites Before pointing the antenna, you must: 1. Assemble and install the antenna and radio assembly. Follow the instructions in the installation guide for the specific antenna model you are installing. 2. Decide which commissioning system you are going to use AFA or AMA. 3. For the AFA and AMA the antenna can be pointed using a meter prior to installing the associated cable and terminal commissioning. 4. If the AMA is to be used to also point the antenna then the cable and terminal should be in place before attempting to align the antenna. Follow the AMA user guide to complete the required steps. AFA CONFIGURATION AMA POINTING / CONFIGURATION 5. The above two diagrams show the connections required for AFA commissioning and AMA pointing and commissioning. CAUTION The IDU must be powered off when you connect or disconnect the IFL cables. If power is on, you could short the connectors and cause damage to the IDU and radio assembly. NOTE: The terminal must not be power cycled using the din connector on the rear of the terminal, power should always be removed from the supply before inserting or removing the Din plug or damage to the terminal may result..66

67 Terminal Commissioning And Antenna Alignment 14. ANTENNA ALIGNMENT METHOD 14.3 POINTING OVERVIEW Antenna pointing is a critical part of the antenna installation process. If the antenna is not properly pointed toward the satellite, the IDU cannot communicate with the satellite to full capacity, and performance will be degraded. The Hughes Net system uses a narrow Ka-band beam that can be sensitive to pointing errors, so proper and accurate antenna pointing is essential. To point the antenna you adjust azimuth and elevation while you use the Horizon HD-S2A or AMA to measure signal strength in a defined series of steps..67

68 Terminal Commissioning And Antenna Alignment 14. ANTENNA ALIGNMENT METHOD 1. Connect the meter to the Transceiver or ensure that the initial set up has been completed for the AMA pointing tool (Follow the AMA guide) 2. Switch the meter on, it will search for the satellite. The AMA pointing tool will show searching. 3. Swing antenna slowly back and forward through its azimuth, adjusting elevation angle slightly each time until the correct satellite is found. The meter will show locked and a fast bleeping sound will be heard and the following will be shown on the meter screen when the correct satellite has been identified. (You can also use the spectrum mode at this point if desired) AFA / AMA meter alignment. AMA App alignment. 4. Fully tighten the three canister bolts, then using fine AZ and El adjustments on the antenna adjust until the maximum signal/mer level is achieved, press the down arrow on the meter to enter close up mode and peak the antenna to gain the maximum signal and MER levels. 5. Fully tighten all elevation and fine adjust bolts, while watching the meter reading for any variation and correcting as necessary using the fine adjustments. 6. Once antenna is peaked, move slightly up, down, left and right. If signal level drops with every movement then antenna is pointed correctly. 7. Once the antenna is fully aligned / peaked you are ready to continue with the Auto commission of your terminal using the AFA or AMA Android App, please follow the user guide for your selected method. IMPORTANT: If you are using a Horizon Nano Meter to align your Jupiter antenna DO NOT connect it in line with the Terminal, only use the supplied battery pack to power the Transceiver and complete alignment. Failure to follow this advice will result in damage to the Nano meter due to the higher supply voltages of the Hughes Jupiter 9600 and 9800 Terminals..68

69 Connection Testing And Customer Reporting 15.TERMINAL TESTING AND DEMONSTRATION 15.1 BROWSING TESTS Browsing tests are used so you can see graphically that you have a connection, your DNS is working, and to some extent if the delay for the webpage opening is acceptable. Note: If using the AMA these test are carried out automatically during the commissioning process and submitted with the report. 1. Test Pages as follows Browsing should also be demonstrated to the customer 15.2 SPEED TESTS Speed Tests are carried out so you can identify incorrect SLA, this may also help you identify any issues with the installation. 1. Avanti provide a dedicated speed test site for testing ping, download and upload speeds. This site can be accessed here This test site automatically completes the below tests and displays the results PING TESTS Ping is a computer network administration utility used to test the reachability of a host on an Internet Protocol (IP) network and to measure the round-trip time for messages sent from the originating host to a destination computer. The name comes from active sonar terminology. 1. Ping operates by sending Internet Control Message Protocol (ICMP) echo request packets to the target host and waiting for an ICMP response. In the process it measures the time from transmission to reception and records any packet loss. The results of the test are printed in form of a statistical summary of the response packets received, including the minimum, maximum, and the mean round-trip times..69

70 Connection Testing And Customer Reporting 15. TERMINAL TESTING AND DEMONSTRATION 2. Above you can see how ping works, on average the RTT you will probably see over a satellite connection is ms. You should also not see any packet loss Ping Commands 1. Ping this will ping this website, if there is no DNS resolution you will not be able to ping. 2. Ping this will ping an IP address, DNS is not required. 3. You can use the following switches also: A. /t constantly ping until interrupted B. /n 10 Ping 10 times, change the number for more or less C. /l 4096 Increase packet size, change value to required packet, shown is 4KB packet..70

71 Connection Testing And Customer Reporting 16. USEFUL TOOLS 16.1 WGET GNU Wget is a free software package for retrieving files using HTTP, HTTPS and FTP, the most widely-used Internet protocols. It is a non-interactive command line tool, so it may easily be called from scripts, cron jobs, terminal without X-Windows support, etc NETPERSEC NetPerSec monitors and graphs your network bandwidth usage for all or any network interface card. An ingenious Windows system tray icon displays a miniature bandwidth graph DU METER DU Meter provides an accurate account of the data which is flowing through your computer s network connection. This real time readout is presented in both numerical and graphical format. DU Meter or NetPerSec is personal preference both work in a similar way..71

72 Connection Testing And Customer Reporting 17. COMPLETING THE REPORT WITH AFA Once testing has been completed and the broadband service has been demonstrated to the customer you are required to complete the following steps AFA REPORTING REQUIREMENTS To complete the job the report section on AFA / AMA must be completed with all relevant detail required. Avanti recommend that certain photographs should be gathered whilst completing the installation, this will assist when troubleshooting in the future. See next section for details of photographic recommendations PHOTOGRAPHIC REPORTING RECOMMENDATIONS 1. The first photograph should be of the line of sight from the antenna. This should be taken with the camera placed back against the antenna reflector just above the boom arm and clearly show the transceiver in the center of the shot. 2. The second photograph required is of the antenna and its mounting bracket 3. The third Photograph Should show the Antennas final Mounting Location..72

73 Connection Testing And Customer Reporting 18. CLEARING SITE Once the report has been completed and sent via AFA the customers site should be cleared. All tools and ladders should be removed Any debris should be cleaned up and disposed of in a safe manner.73

74 Fault calls and Service Restoration 19. SERVICE AND RETURN MATERIAL REQUEST (RMA) Before returning any suspected faulty equipment to Avanti via the RMA process the following should be checked, this should be done on site during a service visit to determine that the unit is actually at fault. 1. Physical Inspection Prior to returning hardware, check for physical damage and possible water ingress minor scuffs & reasonable cosmetic damage are acceptable. Water/fluid damage, cracks & holes are treated as an immediate failure, no testing should be carried out This type of damage is not covered under warranty. 2. Initial Testing (Power Failure) Connect the HN9200 to the Test PC and power up IDU, check the LED lights for indication of power present. The power LED should at least flash after 30 seconds if not, check the power outlet with a mains tester and if this shows ok proceed to replace the terminal power supply unit. If the unit is still dead remove the power and disconnect the RX and TX leads from the rear of the terminal then repower the unit, if the terminal now has power light lit the problem is with the transceiver or cabling. If the terminal is still dead then it should be replaced, record S/N & return to AVANTI for repair. 3. Connect to PC (Lan connectivity) Connect the CAT5 cable between your PC and the Hughes terminal. Note: The Hughes terminal auto detects the type of cables your have (X or Straight Cat5). The terminals Ip address is preset to If your PC s network card to set for DHCP, the HN9200 will automatically allocate you the Ip address of It is preferred the PC has a statically assigned ip of & a gateway of ( mask), in a lab environment this should always be the case. The terminal should show the Lan connected led on the front panel if not try a replacement CAT5 lead. At your PC, open a Command prompt Type ipconfig <enter> Your window should like this: Ensure you can ping the IDU, (ping ) and there is no packet loss between the IDU and your pc, if there is first replace the Cat5 lead and retest, if packet loss is still present then the IDU should be replaced, record S/N & return to AVANTI for repair..74

75 Fault calls and Service Restoration 4. Hughes terminal Status LED s When trying to identify RX and TX fault causes proceed as follows. No RX or TX. First check that the IDU has a valid GPS configuration applied to it, to do this connect to the terminal and start the AFA software, click on the advanced tab and select coordinate change re-enter the correct GPS details and click apply. The RX should now lock, once locked click on enable TX and the TX should then range and lock. If this has resolved the problem test the connection is working and browsing is now possible..75

76 Fault calls and Service Restoration If there is still no RX or TX connections select signal status from the advanced menu this will show the received signal strength and you can then evaluate the next action. If as shown above the signal status is green and ranging state is done you should have both RX and TX lock. If the status bar is yellow or amber this would initially indicate that the antenna is slightly out of line or there is excessive signal loss on the cable (possible damage) connector checks should also be carried out to ensure that these meet the required standard. Once checks have been completed and alignment confirmed you should have a green signal status. If the status bar is Red this would indicate that the antenna is misaligned and or cable connector damage will be found on the RX feed. All these points should be checked and any issues found resolved. Where you have a green signal status but ranging state failed you should investigate the TX feed cable and connectors and resolve any issues, once resolved click on force range from the advanced menu this should then range the TX and ranging state should change to done..76

77 Fault calls and Service Restoration Transceiver hardware verification. If none of the above checks resolve the encountered issue then initially the transceiver unit should be changed and the system retested. If this resolves the problem then the transceiver unit should be suspected as faulty and returned to Avanti via the RMA process for testing and replacement. If the symptom is not resolved the old transceiver unit should be refitted and focus directed to the terminal. Terminal hardware verification. To initial test the suspected terminal it should be swapped for either a live test terminal (beam dependent) or a new terminal. Using a test terminal. Using a live test terminal you will only need to reset the Gps coordinates in the advanced menu of the AFA and then enable the TX. This should now show RX and TX lock if this is so then the existing terminal can be presumed as faulty and should be permanently replaced with a new unit as below. If the RX or TX fails to lock then the fault is not with the terminal and the original terminal should be reconnected, this would now suggest that the fault lies with either the connectors or the cable which should be replaced. Using a new terminal. Using a new replacement terminal for testing of RX / TX faults requires a scheduled job in the AFA. Connect the replacement terminal and proceed to select Hughes install from the AFA menu. Follow the pre alignment setup until you reach the now align antenna screen, at this point you should see the signal status bar shows green, if so click the enable TX button and the terminal should now range and lock the TX. If the RX or TX fails to lock then the fault is not with the terminal and the original terminal should be reconnected, this would now suggest that the fault lies with either the connectors or the cable which should be replaced. If the RX and TX are now locked then the existing terminal can be presumed as faulty and should be permanently replaced with the new unit as below. Permanent terminal replacement. With the pre-alignment configuration completed you should be at the antenna alignment screen and have both RX and TX lock. Before continuing you will need to call Avanti technical support (+44(0) ) to remove the old terminal from the Hub at the ground station so that the new terminal can be fully commissioned. Once you have be told that the old terminal has been removed you can proceed with the auto commission of the replacement terminal by clicking the auto commission button, the process will now complete automatically as if it was a new installation. Once completed test the terminal and complete the report as for a new install. The old faulty terminal should be returned to Avanti for further testing and replacement (See Rma section below) System light issues. If the system light is missing on the terminal and no or slow browsing found this would indicate that the auto commission has not fully completed or the configuration is incomplete on the NOC. Investigate as follows checking for the system light after each stage. 1. Using the advanced option in the AFA select force range and complete a force range of the terminal. 2. Using the AFA advanced option select reboot / restore, then select restore to factory (Before using this option ensure you have a job loaded in the AFA schedule for the site you are attending) once the terminal has rebooted select Hughes install from the AFA menu and re-commission the terminal. (There is no requirement to call Avanti TS for this part of the process as long as the same terminal is being re-installed) 3. Once 1 and 2 above have been tried you should contact Avanti technical support (+44(0) ) who will carry out further testing on the NOC..77

78 Fault calls and Service Restoration Data collected from service and QA site visits have shown the main system failure reasons to be as shown in the table below in numerical order. Symptom Cause Reason No RX / TX or low signal. Misalignment. Antenna adjustment bolts not tightened correctly, fine alignment bolts left loose. No TX or intermittent TX. No RX or intermittent RX. Low signal or intermittent signal. Transceiver connection, damage to transceiver port. Transceiver connection, damage to transceiver port. Antenna assembly. Transceiver assembly. Incorrect connectors used allowing water ingress; connectors not assembled correctly stinger length to short causing poor connection, failure to tighten connectors allowing water ingress. Damaged cable. Incorrect connectors used allowing water ingress; connectors not assembled correctly stinger length to short causing poor connection, failure to tighten connectors allowing water ingress. Damaged cable. Hardware not fully assembled missing bolts and or bolts left loose. Obstruction in wave guide grease etc. Terminal dead. Transceiver connection short. Incorrect connectors used allowing water ingress; connectors not assembled correctly stinger length to short causing poor connection, failure to tighten connectors allowing water ingress. Damaged cable. Low signal. Reflector distorted. Incorrect transportation, incorrect fitting, distorted during alignment, other damage. Power led only and 4 flashing at second intervals. Terminal software failure. Unknown, hardware. As can be seen in the table above the majority of faults can be eliminated by simply using the correct equipment, ensuring connectors are correctly made up and fully tightened and the antenna is assembled correctly and fully tightened once alignment has been completed..78

79 Rma Returns Process The process below should be used to return any faulty equipment you have purchased from Avanti, you should ensure that all other testing has been completed before requesting RMA returns numbers. Engineer believes equipment is faulty Avanti Testing is carried out If proven faulty replacement equipment is sent out to Partner Engineer follows RMA checks (as previous section) Partner to send equipment back to Avanti HQ with RMA requisition form If equipment if proven to be working, Avanti will return the equipment back to the Partner Partner completes RMA form and sends to Avanti will send RMA Form back to Partner with valid RMA reference. Partner will be charged for the RMA WHAT DO I NEED TO RETURN? HUGHES ODU 1W KA BAND Please return the complete unit including the feed horn attachment collar (not feed horn). HUGHES IDU Please return the complete unit including power supply. HUGHES POWER SUPPLY Please return the complete unit including the Hughes terminal. PRODELIN FEED HORN Please return feed and the complete antenna unit. ANTENNA 74/98cm Please return the complete unit including feed horn. WHAT SHOULD BE CHECKED BEFORE EQUIPMENT CAN BE SENT BACK TO AVANTI? The engineer is to carry out following steps when troubleshooting at a service visit to ensure necessary steps are taken before swapping out any equipment. INITIAL CHECKS 1. Check all connectors to ensure they meet the correct standard and the cable is not crossed. You can reverse the Rx/Tx at both ends to check if the same result shows. 2. Visually check the cable route for any damage/kinks 3. Check configuration GPS 4. Check all connections are firmly seated and fitted correctly.79