Zsr\CC 2. S - U S -VVV= :

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1 Zsr\CC 2. S - U S -= : Zsr\CC 1. T.

2 Zsr\CC 2. S - Z S -= : 1. = : 2. Sìii d7 Uww.ibs.ru U 3. T S. U UltIN3S\emors SQÿ

3 Zsr\CC 2. S. - Z S. -= : 1. = : 2. Sìii d7 Uww.ibs.ru U 3. T S. U UltIN3S\emors SQÿ

4 = : UltIN3S\emors Zsr\CC T S. Uww.ibs.ru S U S. = : T S. S. Z SQÿ S Zsr\CC Zsr\CC SQÿ T S. Zsr\CC -Zsr\CC Sìî

5 = :. S Sìî Z Zsr\CC Zsr\CC S SQÿ Uww.ibs.ru Z Z$##'L;00;88B5 SQÿ SQÿ T Uww.ibs.ru U SnRegistered Uww.ibs.ru Zsr\CC = : Uww.ibs.ru S Zsr\CC T = : Uww.ibs.ru S

6 = :. Uww.ibs.ru SnRegistered Z S Sìî = : T TCO Zsr\CC Z$##'L;00;88B5 T TO Uww.ibs.ru Z S S Uww.ibs.ru S -T U SnRegistered QheS695cFsd = : U Uww.ibs.ru Z Zsr\CC S

7 = :. = : T S Sìî Z Zsr\CC = : T S T = : T S Z Uww.ibs.ru = : T S T, = : U = : Uww.ibs.ru = : T S Zsr\CC - = : U S - T

8 = :. SO Z SQÿ T Uww.ibs.ru Z SQÿ SnRegistered Z S Z$##'L;00;88B5 Z = : SQÿ T S Z Z$##'L;00;88B5 Uww.ibs.ru SQÿ Z Z$##'L;00;88B5 Z SnRegistered SQÿ

9 UltIN3S\emors Uww.ibs.ru Six Building Blocks for creating Real IT Strategies Gartner, 2002 Sìî S T U T. Zsr\CC Sìî T = : Zsr\CC, Z Zsr\CC SO... Uartner, 2002 = : U -Uww.ibs.ru, 2001 Porter, M.E Competitive Strategy: Techniques for Analyzing Industries and Competitors New York: Free Press, 1980 Enabling Business value ia IT Integrating Strategic Planning and IT alue Management Giga, 2002 R. Mack Real IT Strategies: Steps 1 to 4 Laying a Foundation Gartner R , 2003 R. Mack Real IT Strategies: Steps 5 to 8 Creating the Strategy Gartner R , 2003 T U. Mack U U950, 2003 S1 -artner R CIO T d7 Z 2001, 2004, N2 IT Strategy Is Key to Improved IS Credibility: Client Issues Gartner, 2003 Business and IT Planning: A New Marriage Gartner SPA Solving the Problem of Strategic Planning Giga, 1999 MIT CISR orking Paper No. 326 April 2002

10 Uartner, 2003 Upril 2002 eill P., Broadbent M Leveraging the Infrastructure. How Market Leaders Capitilize on Information technologies Harvard Business School Press, 1998 eill P., Aral S Managing th IT Portfolio (Update Circa 2003) Sloan School of Management Massachusetts Institute of Technology, Research Briefing, olume 3, Number 1C, March 2003 Z., c Sartner SPA S -, c : Uartner, 2003 S,M Z$##'L;00;88B5 T U.U. Mack T Sartner SPA d7 Z 2001 Z Sartner SPA Upril 2002 artner R U., T SnRegistered T U S S S9î Sartner SPA Balanced Scorecard Z 2001 U S9î artner R ITIL Process gaps from asset and configuration data Gartner COM , 2002 hat is ITIL and why should I care Gartner 2002 COBIT 3rd Edition Implementation Tool Set IT Governance Institute. ISBN Combine COBIT and ITIL for powerful IT Governance Gartner TG , 200

11 Uartner, 2003 Uartner TG T Z.Z Uartner, 2003 Uartner, 2003 d7 Z93209 S,, c, 2002 Z.Z.. Mack, Z.Z.. Mack, Z.Z., c, Z. Z. 849, 200 d7 Uartner TG Z Uartner TG SnRegistered Z., 2004 TCO: The first justification for enterprise IT Architecture Gartner COM , 2003 T Z 849, 200 d7 Z 2002 : S T Z 2002 U 849, 200 Z 2002 "T S " Z 6, 2003 U790, 2003 SnRegistered Z d7 U790, 2003.Sartner COM S Z 2002 Z 849, 200 T, 2003 T, 2003 S, 2000, Z000, 1. M, Sartner COM S SnRegistered Uartner, 2003 S. SnRegistered T, 2003 Z000, Z Z000,, 2004 Z.Z U790, 2003 Z$##'L;00;88B5 d7 Z000, U Sartner COM >D53 5?@08 59=C d7

12 Uartner, 2003 U790, 2003 Cassidy A. A practical guide to information systems strategic planning. USA, CRC Press LLC, 1998, 282 pages. T, 2003 Z.Z. d7 d7 Z000, Z Internet. Sassidy A. S. 849, 200. U.: «Z000, -Z000,», 2000, 116 Z. T, 2003 Z.Z. d7 S 2000, 116 T, 2003, 2004 ZSA, CRC Press Sassidy A.. Z000, S:. Z.: Z000, M, d7, 2004 S:, 2001, 134 U., 2004 U, 849, 200 Z. d7 Unternet.. U.: M, -U, 2000, 412 Z. Z000, Z.,, 2004 Z. Unternet. >D53 5?@08 59=C Unternet. Z.: S: «M, - Z000,», Z., 2004 Z.Z., 2004 Z.Z. M, Z.Z. d7 Unternet. U Unternet. S 2000, 412. S: M, - T S16, U. S28 U. S 2000, 412 S -T : Z000, 2004 S T Unternet. Z000, U.: 2004 Z000, S28, U. 849, 200 Z. d7 S : S: S M, S00 d7 Unternet. S U.: 2004 Z000, S00, U. Z000, U. d7 Z000, : Unternet. Unternet. Uartner, , 200 Z M, Z.: 2004 Z000, S96, Z. S32 Z. Unternet. S : S32 T S: d7 Unternet. T , 200 S 2000, 412 Sassidy A. U.: 2004 Z000, S32, U. S93 U. Unternet. Z.: M,, Z. S64 Z. S64 MBA S ZSA, CRC Press Sassidy A. U.: 2004 Z000, SBA, U S88 U., S88 M, Z000, S IT: 849, 200 S 2000, 412 d7 Uartner, U IT-Unternet. (S: S:. 849, 200 U.U.; S;. U ST:. Unternet. Z.Z.), 2004 T 2006., Z.

13 Uartner, 2003 Unternet

14 Z000, 2. S -news U S -orrester 1. orrester news 2. Sttp d7 Unternet. Z artner 3. T S. Z Uartner, 2003 Sussianpost

15 Unternet. news artner Sussianpost T T Stî Uartner, news T SnRegistered Z000, -artner q Unternet. Uartner, 2003 Unternet. U news Z000, q Unternet. Stî T Z artner news orrester U news S. -artner q Unternet. Unternet. Uartner, 2003 T q Z000, S. -orrester orrester Unternet. Z Unternet. news orrester Z news U Unternet. Unternet. S. S. Uartner, Z000, q Unternet. Unternet. Unternet. artner q Uartner, 2003 Uartner, 2003 Z000, q T orrester orrester artner (S. orrester ) q SnRegistered artner d7 q Unternet. Sussianpost S. - orrester Stî artner Z000, T T 2006.,, orrester Uartner, q SnRegistered Unternet. Z Unternet. U T S. T artner q T Sussianpost orrester Unternet. q SnRegistered d7 U d7 S. -artner q SnRegistered Uartner, 2003 Z000, - orrester q artner orrester Z000, S. S. orrester SnRegistered UZ Uartner, Unternet. q Unternet. orrester Uartner, 2003 SnRegistered q Z000, news ZSA, CRC Press SnRegistered Z000, T q Uartner, 2003 Unternet. orrester U q Unternet. artner ZSA, CRC Press SnRegistered T q Z000, orrester T Unternet. Z T q artner news SnRegistered Unternet.

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16 SÎÂ Uv»<µ7" S -ÜÂ #? Sî S -ÜÂ # U % S SnRegistered Zå¾ S -ÜÂ # S Uv»<µ7" U % Qeill P., Aral S 12,5 HÁ ÜÂ # Qeill P., Aral S Uv»<µ7" Kª 9, Qeill P., Aral S (Zå¾ ) Z,a ßíÊ Œ SnRegistered 3,7 3,3 SnRegistered / Kª S1.0. Zå¾ ÜÂ # 1,7 2, S -Zå¾ Sussianpost 1 S TÝÆ, Þ : Bloomberg, Gartner Reports

17 Qeill P., Aral S TÝÆ, Þ 100% «ÜÂ # TÝÆ, Þ S,7 S - Kª» ÜÂ # ÜÂ # S S S TÝÆ, Þ Uartner, 2003 ÜÂ # SnRegistered ÜÂ # ÜÂ # ÜÂ # Sussianpost ÜÂ # «Uartner, 2003 S S2î» TÝÆ, Þ TÝÆ, Þ Qeill P., Aral S S% Sussianpost S% Uv»<µ7" SnRegistered HÁ «Ú\ HÁ Z S» 20% 0% IT ÜÂ # 20% SnRegistered ÜÂ #

18 Kª S0î Uv»<µ7" Uartner, 2003 (Uartner, 2003 S0% Sussianpost ) Zå¾ -TÝÆ, Þ S0%. ÜÂ # ÜÂ # Uartner, 2003 S Ú\ S0î Zå¾ : Uv»<µ7" ÜÂ # Zå¾ Ú\ Ú\ Zå¾ ÜÂ # TÝÆ, Þ Uartner, 2003 Zå¾ -Kª

19 HÁ TÝÆ, Þ Zå¾ S -Uartner, 2003 Kª TÝÆ, Þ U Kª Uv»<µ7", Sussianpost Uv»<µ7" Kª Uartner, 2003, TÝÆ, Þ Z HÁ Ú\ S Sussianpost Kª Uartner, 2003 Uv»<µ7" Z Zå¾ (Uv»<µ7" ), Kª HÁ TÝÆ, Þ Zå¾ -TÝÆ, Þ TÝÆ, Þ Uv»<µ7" / Zå¾ SnRegistered TÝÆ, Þ Z,a ßíÊ Œ S, U Sussianpost ÜÂ #, HÁ Sussianpost U ÜÂ # Uv»<µ7" Sussianpost ÜÂ # SnRegistered TÝÆ, Þ HÁ ÜÂ # ÜÂ #S Uv»<µ7" S0î S, ÜÂ # HÁ. HÁ U Uartner, 2003 Uv»<µ7" ÜÂ # S - ÜÂ # TÝÆ, Þ Zå¾ TÝÆ, Þ Kª, S0î Z Zå¾ ÜÂ # TÝÆ, Þ, SnRegistered Sussianpost ÜÂ # TÝÆ, Þ S, Z Ú\ Kª HÁ S0î S U ÜÂ #. Sussianpost HÁ Z,a ßíÊ Œ HÁ, Uv»<µ7" TÝÆ, Þ U Sussianpost Uv»<µ7" S, Qeill P., Aral S U TÝÆ, Þ Zå¾ - Uv»<µ7" SnRegistered, Uv»<µ7", SnRegistered ÜÂ # U Uv»<µ7", Uartner, 2003 Ú\ Z Z,a ßíÊ Œ, Sussianpost S Zå¾ Uv»<µ7" Zå¾ Kª U Kª ÜÂ #

20 ÂÜ#»Uv <µ 7" H Á Z, a þ Ÿ z v Ûó Êßí Œ Ú\ S0 þz Î n U683w\f3E F Ö Íh { Ê ³ Z þî n Z þî n þœ ³UzG þœ U683wf\E3F U683wf\E3F T þîê T þîê U683w\E3f F U683w\E3f F 2 $##' L;00; R. Z, a ß íê Œ K ª $##' L;00; szrc\ (Zsr\C ÿu U Uÿ, U T ) 6 U ÜÂ# U³zG 1 U683wf3\E F U683w\f3E F T ÝÆ,Þ þœ þœ þ Î Tê ÎZ þ n þ Î Tê S Ö { h Ê Í S Ö { h Ê Í ÎZ þ n þóv ÛzŸ þóv ÛzŸ 7 R 0lsTÿ5 7 R 0lsTÿ5 U þ Ÿ z v Ûó U683w\f3E F þz Î n 6 U 83wf\3E F 3 R70lÿ5Ts þ Ÿ z v Ûó þz Î n U p Î r ý q þ á þ Ÿ z v Ûó 5 Z U683w3\Ef F 4 þ Ÿ z v Ûó U683w\f3E F þ ó z Ÿv Û U683w\f3E F þz Î n /þóvzÿ Û þz Î n 20

21 ZþþþÎn R70lTÿs5 ZþþþÎn R70lTÿs5 U683wf\E3F TþþþÎÎÎê, RnRegistered U683wf\E3F RP ZMES) : {höíê,, U683wf\E3F U683wf\E3F, RP, U683wf\E3F RP ZMES) : Q #!>>==(9, Q #!>>==(9 Z, U683wf\E3F RnRegistered RnRegistered, U683wf\E3F -Z,a ßíÊ Œ TþþþÎÎÎê, Q #!>>==(9 UBPM Q #!>>==(9 {höíê UBPM, Z,a ßíÊ Œ RnRegistered, {höíê U683wf\E3F R70lTÿs5 {höíê (BPM) {höíê U683wf\E3F (ERP) {höíê U683wf\E3F {höíê (EAM) {höíê U683wf\E3F (MES) {höíê U683wf\E3F Q #!>>==(9 U683wf\E3F (EAM) ) UÂÑÐÐÎÍÎÎÎÍÊÈÍÎÎÔÍÒÎÔÐ R70lTÿs5 {höíê ZMES) R70lTÿs5 EAM) {höíê {höíê Z,a ßíÊ Œ R70lTÿs5 21

22 {höíê TþþþÎÎÎê R70lTÿs5 ZMES) {höíê U683wf\E3F (ERP Enterprise Resource Planning ) - ZMES) ERP ZMES) Unterprise R70lTÿs5 {höíê RP RnRegistered ERP R70lTÿs5 ZMES), Z,a ßíÊ Œ RnRegistered RP R70lTÿs5 ZMES). {höíê ERP ZMES) Tlanning RnRegistered RnRegistered Tlanning ; {höíê Unterprise R70lTÿs5 {höíê (BPM Business Performance Management) - {höíê Unterprise Unterprise {höíê ZMES) -Unterprise S Unterprise : Unterprise RnRegistered Z R70lTÿs5, R70lTÿs5 Unterprise S.; {höíê Unterprise {höíê (EAM Enterprise Asset Management ) - {höíê sset ZMES) Tlanning ; Q #!>>==(9 Tlanning ( {höíê ) Tlanning Tlanning Z ; {höíê {höíê Z,a ßíÊ Œ R70lTÿs5 - ZMES) sset ZMES) S UEAM - {höíê Z R70lTÿs5 {höíê «ª ³² ËÉ, ZMES), Z Z.Z.; UÂÑÐÐÎÍÎÎÎÍÊÈÍÎÎÔÍÒÎÔÐ R70lTÿs5 {höíê - ZMES) sset ZMES) Tlanning Z S UEAM RP R70lTÿs5, {höíê RnRegistered RP {höíê ZMES) Tlanning UÂÑÐÐÎÍÎÎÎÍÊÈÍÎÎÔÍÒÎÔÐ sset. ZMES) ZMES) sset : R70lTÿs5 {höíê, {höíê, R70lTÿs5 {höíê, {höíê ZMES) - Z Z.Z. {höíê (MES Manufacturing Execution System ) - Z,a ßíÊ Œ -R70lTÿs5 {höíê, RnRegistered S ZMES). ZMES) R70lTÿs5 UMES Tlanning Tlanning S sset - Tlanning S ZMES) R70lTÿs5 RnRegistered S RnRegistered Q #!>>==(9, «ZMES)» Tlanning ZMES) Q #!>>==(9 ZMES) ({höíê sset ). {höíê Q #!>>==(9 (sset ) - {höíê Q #!>>==(9. {höíê {höíê Z,a ßíÊ Œ sset ZMES) ZMES) RnRegistered Tlanning Z RnRegistered, Tlanning S S Tlanning {höíê. 22

23 sset sset ZMES) Tlanning sset Tlanning Tlanning Tlanning Tlanning {höíê CRM-{hÖÍÊ S ERP RnRegistered sset {höíê - {höíê O Z A ZMES) ZMES) Tlanning Tlanning {höíê ZMES)

24 ZMES) 2. -sset Z - 1. sset 2. URP R70lTÿs5 S {höíê 3. Tlanning. S

25 R70lTÿs5 Tlanning sset 150 S {höíê Tlanning sset 50 «ª ³² ËÉ U50 Z U50 RnRegistered sset 20 «ª ³² ËÉ PMI RnRegistered sset 300 Tlanning 0 Tlanning ZMES) S Tlanning Tlanning 0 - Z,a ßíÊ Œ HR 2008 S 1-0 sset Z Tlanning R70lTÿs5 Tlanning {höíê «-ZMES)», 2008 S. 1-0 sset S Tlanning 0 «2008», 2008 S., ZMES), R -BP,,, Z,a ßíÊ Œ R 24,, sset -RnRegistered, sset,, 2008,, 2008, sset U4,, R, ZMES), R «ZMES)»,,, 2008, 2008, Tlanning, ZMES),, Tlanning ZMES) ZMES) 36,6, U4, -sset -U4,, Tlanning

26 sset Z6,6, IBS: Tlanning Z sset R70lTÿs5 Z6,6, : Tlanning U4î Tlanning 2008 sset Tlanning S U4î Z6,6, : U4î S Tlanning Tlanning RnRegistered RnRegistered, S sset Z6,6, -Tlanning Z6,6, : R70lTÿs5 Tlanning sset S R70lTÿs5 ðíëã Î 2008 Z6,6, : Q #!>>==(9 R70lTÿs5 RnRegistered BS.sset Z U4î Tlanning Tlanning sset R70lTÿs5

27 2008 Z6,6, S 2008 BS sset sset Tlanning Tlanning S Z sset sset Z6,6, BS R70lTÿs ,, -Tlanning Z Z6,6, Q #!>>==(9 R70lTÿs5 R70lTÿs5 R70lTÿs5 R70lTÿs5 IBS sset sset Q #!>>==( sset Z 2008 Tlanning Z Tlanning Tlanning R70lTÿs5 R70lTÿs5 RnRegistered RnRegistered 2008 Q #!>>==(9 Z6,6, -- RnRegistered S -- Z,a ßíÊ ßíÊ Œ Œ

28 Tlanning sset BS sset sset R70lTÿs5 Z6,6, BS ,, -Tlanning Z Z6,6, -- RnRegistered S -- Z,a ßíÊ ßíÊ Œ Œ 1. Tlanning 2008 R70lTÿs5 Tlanning BS Tlanning Z6,6, 2008 Z. Z S UBî Z6,6, - Z6,6, ; 2. RnRegistered. -Z6,6, Tlanning ; 3. Z6,6, «ª ³² ËÉ (User satisfaction measurement); 4. R70lTÿs5. ; 5. Z6,6, R70lTÿs5 Z6,6, ; 6. Z6,6,. -R70lTÿs5 S. ; 7. Z6,6, , -Tlanning Z ; 8. Z6,6,. Z Z6,6, Z6,6, -Tlanning.

29 Tlanning sset.,, sset sset.. R70lTÿs5.. Z6,6,.,, ,,.. -Tlanning Z.... Z6,6, -- RnRegistered S.. -- Z,a ßíÊ ßíÊ Œ Œ 1. UBî - Tlanning., Tlanning Z6,6, Z R70lTÿs5 sset Tlanning, Z6,6, Tlanning, Z6,6, sset Tlanning ; ; 3. Tlanning R70lTÿs5 Z6,6, ; 4. Tlanning ; 5. Tlanning. -R70lTÿs5 S. ; 6. Z6,6, -Tlanning ; 7. /. - sset.

30 Tlanning sset.,, sset sset.. R70lTÿs5.. Z6,6,.,, ,,.. -Tlanning S.. 1. UBî. -Z6,6, Z Z,a ßíÊ Œ. -Tlanning ; ; 3. S. (,, ); 4. Z6,6, Tlanning. (; )... Z6,6, -- RnRegistered Z.. -- Z,a ßíÊ ßíÊ Œ Œ

31 Tlanning sset. ; sset sset.. R70lTÿs5.. Z6,6,. ; ,,.. -Tlanning S.... Z6,6, -- RnRegistered Z.. -- Z,a ßíÊ ßíÊ Œ Œ 1. R70lTÿs5.. - ; 2. Z. - R70lTÿs5 Z Tlanning. -sset. Z6,6, ITSM; 3. «ª ³² ËÉ R70lTÿs5 - R70lTÿs5 S RnRegistered. -ZTSM; S R70lTÿs5 Z Tlanning. -sset ; 4. ; 5. -RnRegistered.. - Z. - R70lTÿs5. sset ; S Tlanning ðíëã Î 2008.

32 Tlanning sset. ; sset sset.. R70lTÿs5.. ZTSM;. ; ,,.. -Tlanning S sset ; 2. ZTSM; -Q #!>>==( ; 3. ZTSM; «ª ³² ËÉ. - ZTSM; S ZTSM; ; 4. / ; S. - ZTSM; ; ; Tlanning Z Tlanning. - Tlanning ; ; 9. ZTSM; RnRegistered RnRegistered. - ; 10. S S RnRegistered -. ZTSM; -- RnRegistered Z.. -- Z,a ßíÊ ßíÊ Œ Œ

33 Tlanning sset 0. sset sset R70lTÿs5 ZTSM; ,, -Tlanning Z 1. R70lTÿs5. -Tlanning ; 2. Tlanning. -Tlanning ; 3.. -Tlanning / Tlanning Tlanning - Tlanning ; (0. ); 5.. -Tlanning /. -Tlanning ( Tlanning ). ZTSM; -- RnRegistered S -- Z,a ßíÊ ßíÊ Œ Œ

34 Tlanning sset. ; sset sset.. R70lTÿs5.. ZTSM;. ; ,,.. -Tlanning S Z ; 2.. Z RnRegistered ; 3. R70lTÿs5 R70lTÿs5 - Tlanning ; 4. RnRegistered. RnRegistered S sset. S 2008 ; 5. R70lTÿs5 R70lTÿs5 R70lTÿs5 ZTSM; / ; 6. R70lTÿs5 R70lTÿs5. R70lTÿs5 ; 7. R70lTÿs5 R70lTÿs5. Z 2008 ; ZTSM; -Tlanning ; 8. sset Tlanning RnRegistered Tlanning ; ; 2008 sset. ZTSM; -- RnRegistered Z.. -- Z,a ßíÊ ßíÊ Œ Œ

35 Z Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset SZ TT ZZR70lTÿs5 RnRegistered TT SS ; ; R70lTÿs5 RnRegistered Z sset Z,a ßíÊ Œ Q #!>>==(9 Q #!>>==(9 IBS. sset sset Q #!>>==(9 sset Z T T T Z - RnRegistered RnRegistered T T Q #!>>==(9

36 T sset Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset SZ TT ZZR70lTÿs5 RnRegistered TT 1. sset Z 2. sset R70lTÿs5 R70lTÿs5 3. T T SS ; ;

37 T sset Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset SZ TT ZZR70lTÿs5 RnRegistered TT 1. RnRegistered Z S R70lTÿs5 2. RnRegistered 3. R70lTÿs5 -R70lTÿs5 4. R70lTÿs5 SS ; ;

38 T sset Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset ZS TT SSR70lTÿs5 RnRegistered TT 1. R70lTÿs5 Z sset S T Z 2. T RnRegistered 3. Z ðíëã Î 4. sset Z ðíëã Î RnRegistered ZZ ; ;

39 T sset Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset SZ TT ZZR70lTÿs5 RnRegistered TT 1. Z RnRegistered 2. T Z T 3. -Z,a ßíÊ Œ Z T 4. Z - Q #!>>==(9 RnRegistered SS ; ;

40 T sset Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset ZS TT SSR70lTÿs5 RnRegistered TT T T 3. Z 4. T ZZ ; ;

41 T sset Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset SZ TT ZZR70lTÿs5 RnRegistered TT 1. S Z 2. Z Z. Z 3. SS ; ;

42 T sset Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset SZ TT ZZR70lTÿs5 RnRegistered TT 1. Z. RnRegistered ISO sset T 3. T Z sset Z T 4., sset T 5. Q #!>>==(9 T 6. Z 7. S RnRegistered. RnRegistered ISO sset ÿÿÿÿÿÿÿc[n'ÿÿÿÿÿÿÿ RnRegistered SS ; ;

43 T sset Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset ZS TT SSR70lTÿs5 RnRegistered TT 1. S T 2. Z 3. Z. 4. T 5. sset Z ÿÿÿÿÿÿÿc[n'ÿÿÿÿÿÿÿ RnRegistered ZZ ; ;

44 T sset Q #!>>==(9 sset sset Z Q #!>>==(9 ; TT.. sset sset ZS TT SSR70lTÿs5 RnRegistered TT 1. sset Z 2. Z,a ßíÊ Œ 3. RnRegistered 4. RnRegistered. Z 5. «ª ³² ËÉ Z T ZZ ; ;

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Second Year March 2017

Reg. No. :... Code No. 5023 Name :... Second Year March 2017 Time : 2 Hours Cool-off time : 15 Minutes Part III ELECTRONICS Maximum : 60 Scores General Instructions to Candidates : There is a cool-off