BNM-AFI Capacity Building Programme Access To Financial Services for The Micro, Small And Medium Enterprises Kuala Lumpur, June 2014

Transcription

1 BNM-AFI Capacity Building Programme Access To Financial Services for The Micro, Small And Medium Enterprises Kuala Lumpur, June 2014 A joint initiative by Bank Negara Malaysia (BNM) and Alliance for Financial Inclusion (AFI)

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3 CONTENTS Course Programme 4 Profile & Details of Speakers 12 List of Participants 26 Venue of Events & Secretariat Contacts 34

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5 COURSE PROGRAMME

6 DAY DAY 1 1 TUESDAY OCTOBER MAY Course Programme 4 09:00-09:10 Welcoming Remarks Mr. Thomas Tan Bank Negara Malaysia Ms. Maria Moreno Sanchez Alliance for Financial Inclusion 09:10-9:20 Photography Session Foyer, 09:20-10:10 Context Setting and Ice-Breaking Dr. Barbara Drexler Frankfurt School of Finance and Management 10:10-10:30 Energise and Engage Foyer, 10:30-12:00 Session 1: Case Studies on SME Finance Policies by the Alliance for Financial Inclusion (AFI) / Global Partnership for Financial Inclusion (GPFI) This session will discuss the fi ndings of the case studies on the policy interventions to promote SME fi nancing. Ms. Maria Moreno Sanchez Alliance for Financial Inclusion 12:00-13:00 Session 2: MSME Financing Ecosystem Peru s Experience This session will describe the practices and ecosystem adopted in Peru for MSME fi nancing. This includes an overview of the fi nancial and microfi nance system in Peru, as well as regulatory and supervisory framework for the microfi nance institutions. Ms. Roxana Chavez Valencia Superintendency of Banking, Insurance and Private Pensions Fund Administrators of Peru 13:00-14:00 Refuel & Relate Bank Negara Malaysia (BNM) Alliance for Financial Inclusion (AFI)

7 DAY DAY 1 1 TUESDAY OCTOBER MAY :00-15:00 Session 3: MSME Financing Ecosystem Malaysia s Experience This session will discuss Malaysia s approach towards MSME fi nancing. This includes the diverse types of policies and interventions to facilitate access to fi nancing for MSMEs and the coordinated arrangements amongst key stakeholders in implementing action plans that cut across different institutions. Mr. Ahmad Haniff Jamaluddin Bank Negara Malaysia 15:00-15:15 Imbibe & Interact Foyer, 15:15-16:15 Session 4: Improving Access to Finance for the MSMEs: Product Innovation in Turkey This session will describe the new fi nancing instruments introduced in Turkey, including the role and initiatives of the Government and other entities in Turkey in promoting these instruments. Course Programme Mr. Hakan Ertürk, Head of Department Directorate General of Financial Sector Relations and Undersecretariat of Treasury Turkey 16:15-17:00 Tour of Sasana Kijang and BNM Museum and Art Gallery 17:00 Depart for Lanai Kijang 18:30-20:30 Dinner and Cultural Performance The Residential Café, Lanai Kijang 5 Bank Negara Malaysia (BNM) Alliance for Financial Inclusion (AFI)

8 DAY DAY 2 WEDNESDAY 1 TUESDAY OCTOBER MAY Course Programme 6 09:00-09:10 Review & Reiterate 09:10-10:10 Session 5: Improving Access to Finance for SMEs : Banking Beyond Branches Malaysia s Case This session illustrates an initiative that embarks on branchless banking through collaboration with non-bank entities, to increase outreach to the MSME sector and rural population. Dato Mearia Hamzah Bank Simpanan Nasional, Malaysia 10:10-10:20 Pause & Percolate Foyer, 10:20-11:20 Session 6: Improving Access to Finance for MSMEs: Agricultural Value Chain Finance This session discusses the strategies, business models and instruments to facilitate fi nancing for agriculture value chain through the sharing of successful case studies globally. It will also describe some of the key issues and challenges in providing agricultural value chain fi nance. Mr. Yaw Brantuo International Fund for Agricultural Development 11:20-12:20 Session 7: Improving Access to Finance for Micro Enterprises : Experience from Bangladesh This session describes the strategies and initiatives undertaken in Bangladesh to improve access to fi nancial services for microenterprises. Mr. Md. Ashraful Alam Bangladesh Bank 12:20-13:30 Consume & Converse 13:30-14:30 Session 8: Capacity Building and Development of SMEs : The International Experience This session describes capacity building and development initiatives across the globe to improve access to fi nancial services to the SMEs. Mr. Thomas Foerch Deutsche Gesellschaft fur Internationale Zusammenarbeit (GIZ) GmbH Bank Negara Malaysia (BNM) Alliance for Financial Inclusion (AFI)

9 DAY DAY 2 WEDNESDAY 1 TUESDAY OCTOBER MAY :30-15:30 Session 9: Country Sharing on SME Capacity Building and Development Initiatives This panel discussion will discuss the initiatives adopted to enhance the capacity of SMEs and to promote prudent fi nancial management towards supporting a sustainable SME sector. Moderator: Ms. Kamisah Abdul Kadir Bank Negara Malaysia Presenters: Dr. Sheikh Ghazali Sheikh Abod Centre for Entrepeneur Development (CEDAR) SME Bank Malaysia Berhad Course Programme Ms. Nor Fazleen Zakaria Credit Counselling and Debt Management Agency, Malaysia Mr. Hakan Ertürk Directorate General of Financial Sector Relations and Undersecretariat of Treasury Turkey 15:30-19:30 Kuala Lumpur Experience Participants will be given the opportunity to experience Kuala Lumpur as the business, fi nance and tourism hub of Malaysia. This includes a visit to the Petronas Twin Towers Skybridge. 7 Bank Negara Malaysia (BNM) Alliance for Financial Inclusion (AFI)

10 08:45 Depart for Field Visit DAY DAY 3 THURSDAY 1 TUESDAY OCTOBER MAY Course Programme 8 09:30-11:00 Session 10: Visit to SME Corporation Malaysia Participants will learn how SME Corporation Malaysia undertakes its role to assist SMEs in providing training opportunities, advisory services and business linkages. This includes a tour of its One Referral Centre. 12:00-13:30 Recharge & Recount 14:30-17:00 Session 11: Field Visit to Entrepreneur Projects Sponsored by Agrobank This visit will provide opportunity to participants to observe the economic activities of microenterprises that is facilitated through fi nancing, provided and supported by Agrobank. 17:00 Depart for Lanai Kijang Bank Negara Malaysia (BNM) Alliance for Financial Inclusion (AFI)

11 DAY DAY 4 1 FRIDAY TUESDAY 17 OCTOBER 20 MAY :00-09:45 Session 12: Wrap Up of Field Visit This session will provide an opportunity for participants to relate and share key-takeaways from the fi eld visits. Ms. Ruziana Mohd. Mokhtar Bank Negara Malaysia 09:45-10:45 Session 13 : Facilitating Financing for the SMEs Through Improved Credit Reporting: The International Experience This session describes the importance of credit reporting to facilitate fi nancing and developmental efforts for SMEs, based on the work by the International Committee for Credit Reporting, chaired by the World Bank. Course Programme Ms. Elaine Maceachern World Bank Group 10:45-11:00 Refresh & Recollect Foyer, 11:00-12:30 Session 14: Reducing Information Asymmetry: Country Sharing on the Use of Credit Bureau for SMEs This three break-out sessions, will discuss on the different perspectives on making available quality credit information to improve access to fi nancing for SMEs. Ms. Karen Lee Fong Lin Bank Negara Malaysia Mr. Heng Bomakara National Bank of Cambodia Mr. Khoo Kim Ho Credit Bureau Malaysia 12:30-14:15 Ingest & Invigorate Friday Prayers 9 Bank Negara Malaysia (BNM) Alliance for Financial Inclusion (AFI)

12 DAY 14 TUESDAY FRIDAY JUNE MAY 2014 Course Programme 10 14:15-15:15 Session 15: Women-Led SME Finance This session describes on the approaches adopted to improve the access to fi nance for womenowned SMEs. Moderator: Ms. Maria Moreno Sanchez Alliance for Financial Inclusion Presenters: Paula Maria Felipe International Finance Corporation Mr. Md. Ashraful Alam Bangladesh Bank 15:15-15:30 Imbibe & Interact Foyer, 15:30-16:00 Session 16: Sharing by AFI Small and Medium Enterprise Finance Working Group (SMEFWG) This session provides a brief update on the work undertaken by the SMEFWG, including key initiatives and issues related to SME fi nance. Ms. Yunita Resmi Sari Bank Indonesia 16:00-16:45 Session 17: Reflection and Action Plans This session will provide an opportunity for participants to relate and share key take-aways from the programme. Dr. Barbara Drexler Frankfurt School of Finance and Management 16:45-17:15 Feedback Session 17:15-17:20 Closing Remarks Ms. Ruziana Mohd. Mokhtar Bank Negara Malaysia Ms. Maria Moreno Sanchez Alliance for Financial Inclusion Bank Negara Malaysia (BNM) Alliance for Financial Inclusion (AFI)

13 PROFILE & DETAILS OF SPEAKERS

14 MR. THOMAS TAN KOON PENG Director Human Capital Development Centre & Central Banking Services, Bank Negara Malaysia Profile of Speakers 12 Thomas is the Director of Human Capital Development Centre and Central Banking Services (CBS) in Bank Negara Malaysia (BNM). He is responsible for developing a competent and progressive workforce for BNM. He also oversees the formulation and implementation of technical cooperation strategies and programmes to enhance ties with central banks and fi nancial sector authorities. Thomas has more than 19 years of experience in central banking. Prior to his current role, Thomas served in the Development Finance and Enterprise Department, Economics Department as well as the Monetary Assessment and Strategy Department, where he was the Deputy Head of the Monetary Policy Committee (MPC) Secretariat. Thomas holds a degree in Economics and Accounting from the University of Bristol and an MBA from INSEAD. He is a Chartered Financial Analyst (CFA) charter holder, was a BNM scholar and had attended the Strategic Leadership for Microfi nance Programme at Harvard Business School. MS. MARIA MORENO SANCHEZ Policy Analyst Alliance for Financial Inclusion Ms. Maria is a banking lawyer, with expertise in fi nancial regulation, focused in projects related to fi nancial services, retail and wholesale banking, derivatives and insurance products. She has had experience on payment system regulation (e-banking) and policy matters related to fi nancial inclusion for developing economies, such as SME Finance. Currently, Maria is a policy analyst responsible for developing the AFI Member Country Policy Profi le, a repository of knowledge of the fi nancial inclusion policies issued by AFI members.

15 DR. BARBARA DREXLER Associate Dean International Affairs, Frankfurt School of Finance and Management Dr. Barbara Drexler is Associate Dean of International Affairs at Frankfurt School of Finance and Management. In this role, Barbara is responsible for International Executive Education, Student Recruitment and Academic partnerships. She is a seasoned expert in education management and quality assurance, with substantial experience in curriculum design and development. Barbara teaches economics for Bachelor and Master Students in Germany and is a visiting lecturer at the Protestant University of the Congo, Kinshasa DRC. Recently, she has also taught customized seminars on Economics and Monetary Policy for (non-economist) staff of the European System of Central Banks. Profile of Speakers Ms. Drexler has studied at the United World College of South East Asia Singapore, the University of York UK and the London School of Economics. She holds a PhD in Monetary Economics from Germany. Above all, she is looking forward to returning to her country of birth, Malaysia. MS. ROXANA CHAVEZ VALENCIA Microfinance Senior Supervisor Superintendency of Banking, Insurance and Private Pension Fund Administrators of Peru Ms. Roxana Chávez Valencia is a Microfinance Senior Supervisor at the Superintendency of Banking, Insurance and Private Pension Fund Administrators of Peru. Chavez executes on site and off site supervision in entities that provides micro and small credits, also participates as a trainer in national events and internships for foreign delegations about microfinance topics. Roxana is an accountant and has a master degree in Corporative Finance at the Esan University of Peru. 13

16 MR. AHMAD HANIFF JAMALUDIN Manager Development Finance and Enterprise Department, Bank Negara Malaysia Profile of Speakers 14 Mr. Ahmad Haniff Jamaludin is currently a Manager in the Development Finance and Enterprise Department, Bank Negara Malaysia (the Central Bank of Malaysia), overseeing the development of policies and strategies on financial inclusion as well as access to financing for SMEs. With 15 years experience serving Bank Negara Malaysia, he has extensive experience in financial inclusion and SME financing areas, and the regulation of banking institutions and development financial institutions in Malaysia. He holds a Master of International Economics and Finance degree from the University of Queensland, Australia; a BSc in Finance and Accounting from the University of Salford, UK; and a Certificate in Islamic Banking and Finance Law, International Islamic University, Malaysia. MR. HAKAN ERTURK Head Department for Financial Instruments and Market Development, Turkish Treasury Mr. Erturk has been serving as the Head of Department for Financial Instruments and Market Development at Turkish Treasury since 2011 and his works are focused primarily on entrepreneurship ecosystem to improve access to finance for SMEs. His department is now actively working on venture capital issues to strengthen the financial ecosystem through developing public policies for business angels and business angel networks. Mr. Erturk actively took part not only in the creation of business angels and funds of fund programs but also in improving the quality and volume of business angel investments. He is also dealing with the implementation of the fund of funds system which was established in early 2014 to support the venture capital funds and coinvestment funds. Besides, he also works on improving other alternative financing instruments to increase access to finance. He graduated from Ankara University, Department of Economics in 2000 and started his career at Turkish Treasury as an auditor. In 2008, he got his MBA (Finance) degree from University of Illinois in the United States. Currently, he is working on a doctorate in venture capital at Department of Business Administration in Ankara University.

17 DATO MEARIA HAMZAH Senior Vice President/Head Community Business, Bank Simpanan Nasional Dato Mearia has more than 20 years of working experience in many fields, including audit and financial consultancy, corporate banking, corporate & strategic planning as well as operations management. She started her career in audit & financial advisory at Arthur Andersen & Co. and later joined Bank of Commerce (M) Berhad in the Corporate Banking Division. Thereafter, she worked in two property companies, namely Land & General Berhad dan Malton Berhad in the Corporate & Strategic Planning Division. Profile of Speakers She served Pos Malaysia Berhad as Chief Operating Officer in the Retail & Financial Services Division, prior to joining Bank Simpanan Nasional on 1 July 2014 as Senior Vice President/Head of Community Business Division. Dato Mearia Hamzah graduated with Masters in Business Administration (Accounting & Finance) from University of New Haven, Connecticut, USA and a Bachelor of Science (Accounting) from State University of New York, USA. MR. MD. ASHRAFUL ALAM Deputy General Manager SME & Special Programs Department, Bangladesh Bank Md. Ashraful Alam is currently a Deputy General Manager in the SME & Special Programs Department, Bangladesh Bank (the Central Bank of Bangladesh), overseeing the development of policies and strategies on access to financing for MSMEs. He is also engaged in design, implementation and monitoring of financial inclusion policies and strategies in Bangladesh Bank. He is a member of the AFI SME Finance Working Group and AFI focal point of Bangladesh Bank. Mr. Alam is engaged with many national and international organizations in various capacities in the field of financial inclusion, MSME development and entrepreneurship building. With 19 years of experience in serving Bangladesh Bank, and 4 years in the Government, he has extensive experience in prudential regulations in banking with special focus on SME banking, development financing, MSME and entrepreneurship development with particular focus on financial inclusion and inclusive growth in Bangladesh. He has extensive experience in the areas of low cost housing, community mobilization, working with MFIs and private sector development (PSD). Mr. Alam is also engaged in teaching business and entrepreneurship at tertiary level as adjunct faculty. He holds a Master of Business Administration degree from the Institute of Business Administration, University of Dhaka, Bangladesh; a BSc in Natural Resource Management from the Institute of Forestry and environmental Science (IFES) University of Chittagong, Bangladesh. 15

18 MR. YAW BRANTUO Programme Coordinator Rural & Agricultural Finance Programme, International Fund for Agricultural Development (IFAD) Profile of Speakers 16 Mr. Yaw Brantuo is the Coordinator of IFAD s Rural and Agricultural Finance Programme (RAFiP) which supports value chain interventions in Ghana. Previously, Yaw was responsible for the implementation of a five-year rural finance project including an agricultural credit programme worth $31 million out of which $23 million reached 10,506 actors across identified value chains in collaboration with fifty-six commercial banks, rural and community banks, savings and loans companies and financial NGOs. MR. THOMAS FÖERCH Head, Project on Financial Sector Development in Myanmar Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH (GIZ) Mr. Thomas is a financial market professional with in depth experience across regulation, supervision, banking and microfinance.he is currently heading the GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH) project on Financial Sector Development in Myanmar. The project focuses on sustainable access to formal financial services for SME and works closely with the Central Bank of Myanmar, the Myanmar Institute of Banking and also selected pilot banks. Thomas held further positions with GIZ as advisor to Bank Indonesia (Central Bank of Indonesia) and as financial sector expert in the GIZ-internal research and planning division in Germany. In Indonesia, he focused on the regulation and supervision of microfinance institutions as well as commercial banks. In his role in Germany, he oversaw the GIZ financial sector portfolio in Asia. Prior to joining GIZ, Thomas worked in the financial services industry in Switzerland with a focus on investments in emerging markets. Thomas holds academic degrees in Economics as well as International Relations. He studied in Switzerland (St. Gallen and Geneva), UK (Aberdeen) and China (Shanghai).

19 MS. KAMISAH ABDUL KADIR Deputy Director Development Finance and Enterprise Department, Bank Negara Malaysia Ms. Kamisah is the Deputy Director of Development Finance and Enterprise Department of Bank Negara Malaysia, heading the SME Financing and Financial Inclusion Division. She is directly involved in designing, implementing and monitoring of policies and programmes pertaining to SME Financing and Financial Inclusion. Her involvement in the SME development began since 2005 as the Secretariat member of the National SME Development Council at the Bank before the function transferred to SME Corporation Malaysia in She had the opportunity to work with the World Bank consultants in drafting the SME Masterplan during her two-year attachment at SME Corporation Malaysia as the Director of Economics and Policy Planning Division. Her other working experience at the Bank for 20 years include regulation/supervision of development financial institutions and insurance industry as well as corporate strategic management. Profile of Speakers Kamisah holds Master s Science in International Development Finance from University of Manchester, UK and Bachelor of Commerce from University of Canterbury, NZ. DR. SHEIKH GHAZALI SHEIKH ABOD Chief Executive Officer Centre for Entrepreneur Development and Research (CEDAR), SME Bank Malaysia Berhad Dr. Sheikh Ghazali Abod is currently the Chief Operating Officer, Centre for Entrepreneur Development and Research (CEDAR), a wholly-owned subsidiary of SME Development Bank of Malaysia. He was earlier the Director of Human Capital & Corporate Services, SME Bank. Prior to his appointment in July 2010, he was the Senior VP, Group Head Education, Sime Darby Corporation. He used to be the Deputy Vice-Chancellor (Management) of Universiti Tenaga Nasional (UNITEN), a post he held, subsequent to his position as Deputy President and Chief Operating Officer of Universiti Tun Abdul Razak (UNITAR). He holds a Ph.D in Islamic Financial Economics from the University of Durham, United Kingdom (1996), MBA (MIS and Corporate Finance) from the Catholic University of Leuven (1981) Belgium, as well as Diploma in Computer Science from the Universiti Teknologi MARA (UiTM) (1978). 17

20 MS. NOR FAZLEEN ZAKARIA General Manager Operations Division, Credit Counselling and Debt Management Agency, Malaysia (AKPK) Profile of Speakers 18 Ms. Nor Fazleen Zakaria is currently the General Manager, Operations Division of Credit Counselling and Debt Management Agency Malaysia, also known as Agensi Kaunseling dan Pengurusan Kredit (AKPK). Set up in 2006, AKPK is a wholly owned subsidiary of Bank Negara Malaysia to promote retail consumers financial wellness through financial education, credit counseling and debt management programmes. Nor Fazleen is in charge of the 3 core services of AKPK namely, financial education, credit counselling and debt management programmes with the aim of Making Prudent Financial Management a Way of Life for Malaysians. She holds a Bachelor s degree in Accounting and Finance from the University of Brighton, United Kingdom. She is also an Associate Member of Chartered Institute of Management Accountants (CIMA), United Kingdom. MS. RUZIANA MOHD MOKHTAR Deputy Director Central Banking Services, Bank Negara Malaysia Ms. Ruziana has been with Bank Negara Malaysia since She joined the Central Banking Services (CBS) in August 2014 to oversee the development and implementation of international technical cooperation initiatives in areas of central banking and financial stability with other agencies and organisations. Prior to joining CBS, Ruziana served as Deputy Director in the Prudential Financial Policy Department and Financial Sector Development Department. Her experience includes development of prudential regulatory policies, review of the Central Banking Act and Financial Services Act, Financial Stability Assessment Programme, financial sector liberalisation, financial markets development, establishment of Financial Institutions Directors Education Programme and Financial Sector Talent Enrichment Programme; and implementation of the Financial Sector Masterplan. Ruziana holds an accounting degree from the University of Melbourne and is a member of CPA Australia.

21 MS. ELAINE MACEACHERN Asia Pacific Regional Product Specialist Secured Transactions and Collateral Registries, World Bank Group Ms. MacEachern is currently the Asia Pacific Regional Product Specialist for World Bank Group (WBG) s financial infrastructure secured lending product. Elaine has over fifteen years of public and private sector experience and a solid track record providing consultative services and trusted advice to governments, development agencies and international financial institutions. Elaine was a former Registrar of both Land Titles (immoveable) and Personal Property (moveable) in Canada. She has participated in the design, development and implementation of secured transaction reform projects and registry systems in Canada, Russian, Asia and Africa under Common, Civil and Islamic law regimes. She has extensive experience in legislative and public registry reform projects involving various alternatives operational and governance models. She actively monitors the global development of secured transaction law and operational frameworks and is frequently sought as subject matter expert on secured transaction projects globally. Profile of Speakers When Elaine is not traveling throughout Asia providing advisory services to WBG s government clients on secured transaction and collateral registries, she and her husband enjoy the freedom of having an empty nest and all the different cuisines Bangkok has to offer! MS. KAREN LEE FONG LIN Manager Financial Surveillance, Bank Negara Malaysia Ms. Karen is currently a Manager in the Financial Surveillance Department, Bank Negara Malaysia. Her role includes overseeing macroprudential surveillance on the financial system and charting the strategic direction of the credit reporting industry in Malaysia. She also has experience in the application of credit bureau data for systemic risk assessment and policy formulation. She is a Chartered Accountant with the Association of Chartered Certified Accountants, UK (ACCA) and is a member of the Malaysian Institute of Accountants (MIA). 19

22 MR. HENG BOMAKARA Chief of Macro-Surveillance Division National Bank of Cambodia Profile of Speakers 20 Mr. Heng Bomakara is currently a Chief of Macro-Surveillance Division of the National Bank of Cambodia. He examines the performance of each bank as well as the whole banking system. The examination is mainly focused on the capital adequacy, credit risk, liquidity risk, operational risk, market risk, concentration risk, etc. to ensure that the banks operate in a safe manner. He is one of the key members of the financial stability team of the National Bank of Cambodia, which is responsible for analyzing and identifying the potential hazard in the banking sector. Mr. Heng Bomaraka has worked as an internal auditor of the National Bank of Cambodia in reviewing the adequacy and effectiveness of the internal control systems of the departments and branches to ensure that their implementation will meet their goals and objectives. Mr. Heng Bomakara holds a Master of International and Development Economics from the Australian National University and a Master of degree from the University Utara Malaysia in management. MR. KHOO KIM HO Chief Executive Officer Credit Bureau Malaysia Mr. Khoo Kim Ho is the Chief Executive Officer of Credit Bureau Malaysia (CBM). Prior to his appointment as CBM s CEO in November, 2013; he was the Senior General Manager of Operations for Credit Guarantee Corporation Malaysia Berhad. He joined CGC in 1992, serving various capacities including credit. As Senior General Manager of Operations, he was responsible for strategizing, planning, directing and leading the development and implementation of approved operational, business and credit activities of the Asset Management and Credit Divisions. He brings with him more than 30 years of experience in financing and consultancy, having served for 10 years at the Malaysian Productivity Corporation prior joining CGC. Mr. Khoo holds a B. Soc. Sc. (Hons.) majoring in Management from Universiti Sains Malaysia.

23 MS. PAULA MARIA FELIPE Operations Officer and Regional Risk Management Specialist, Philippines International Finance Corporation Prior to joining International Finance Corporation (IFC), Ms. Paula Felipe spent her career in senior roles in commercial banking and credit risk management with the Philippine operations of global banks, mainly HSBC and more recently Standard Chartered. Paula began her career in HSBC as a Relationship Manager for both SME and large domestic and multinational corporates. During the Asian Financial Crisis, Paula was appointed to head HSBC Philippines Credit Control unit, and was responsible for managing the watchlist and nonperforming loan portfolios across conglomerates, commercial and SME businesses, by developing optimal collection and recovery strategies (including restructuring and litigation) and ensuring that prudential standards are maintained. She then went on to head HSBC Philippines Trade Services Department, and then further promoted to Head of the Commercial Banking business, which covered large domestic corporates and SME Banking. She was also concurrently a member of the Board of Directors of subsidiary HSBC Savings Bank Philippines Inc. Profile of Speakers She joined IFC Philippines in 2009 and currently heads Financial Institutions Group Advisory Services in the Philippines in addition to her role as East Asia and Pacific Specialist for Risk Management Advisory Services. MS. YUNITA RESMI SARI Director Financial Access and SME Development Department, Bank Indonesia Ms. Sari has a deep passion in Small and Medium Enterprise Development as reflected by her various research project, such as: Role of Central Banks in SME Development Joint research at the SEACEN Centre (2004), SME Profile in Indonesia (2005), Mutual Linkage of SME and corporations in Indonesia (2006), SME Cluster Development-Pilot project (2007), Role of Banks in successful SMEs (2008), Impact of Financial Crisis to SME (2009), Preliminary study of the establishment of SME Credit Rating (2009), Developing the Regional Credit Guarantee for SME (2010), Research on Regional Leading Sectors (2011), Analysis on MFI Key Success Factor (2011), Household Survey (2012). She has actively participated in international forums: ASEAN SME Working Group, APEC SME Working Group, Global Policy Forum of Alliance of Financial Inclusion (AFI), ASEAN Financial Inclusion Conference, Global Entrepreneurship Congress, AFI SME Finance Working Group. Additionally she has initiated and played a major role in some SME projects in the country, such as: Regional Credit Guarantee Agency, Credit Rating for SME, SME Clusters and Entrepreneurship Program. Ms. Sari holds a bachelor degree in Agricultural Engineering from Bogor Agricultural University and a master degree in Business Administration from University of Melbourne, Australia. She started her career in Bank Indonesia,

24 Speakers Details Mr. Ahmad Haniff Jamaluddin Manager Development Finance and Enterprise Department Bank Negara Malaysia Dr. Barbara Drexler Associate Dean International Affairs Frankfurt School of Finance and Management Ms. Elaine MacEachern Asia Pacific Regional Product Specialist Secured Transactions and Collateral Registries International Finance Corporation Mr. Hakan Erturk Head Department for Financial Instruments and Market Development Turkish Treasury Ms. Karen Lee Fong Lin Manager Financial Surveillance Department Bank Negara Malaysia 22 Ms. Kamisah Abdul Kadir Deputy Director Development Finance and Enterprise Department Bank Negara Malaysia

25 Mr. Khoo Kim Ho Chief Executive Officer Credit Bureau Malaysia Ms. Maria Moreno Sanchez Policy Analyst Alliance for Financial Inclusion Dato Mearia Hamzah Senior Vice President/Head Community Business Bank Simpanan Nasional, Malaysia Mr. Md. Ashraful Alam Deputy General Manager SME & Special Programs Department Bangladesh Bank Ms. Nor Fazleen Zakaria General Manager Operations Division Credit Counselling and Debt Management Agency, Malaysia Ms. Paula Maria Felipe Operations Officer and Regional Risk Management Specialist Financial Institutions Group Advisory Service International Finance Corporation 23 Speakers Details

26 Speakers Details Ms. Ruziana Mohd Mokhtar Deputy Director Central Banking Services Bank Negara Malaysia Dr. Sheikh Ghazali Sheikh Abod Chief Executive Officer Centre for Entrepreneur Development and Research (CEDAR) SME Bank Malaysia Berhad Mr. Thomas Foerch Head Financial Sector Development Project in Myanmar Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH (GIZ) Mr. Thomas Tan Koon Peng Director Human Capital Development Centre & Central Banking Services Bank Negara Malaysia Mr. Yaw Brantuo Programme Coordinator Rural & Agricultural Finance Programme International Fund for Agricultural Development 24 Ms. Yunita Resmi Sari Director Financial Access and SME Development Department Bank Indonesia

27 LIST OF PARTICIPANTS

28 List of Participants 26 Afghanistan Mr. Mohammad Abbas Saameh Banking Supervision Coordinator and Analyst Financial Supervision Da Afghanistan Bank Bangladesh Mr. K.A.M.M. Raisul Islam Deputy Director Onsite Supervision Microcredit Regulatory Authority Burundi Ms. Marie Thérèse Muhorakeye Supervisor Supervision Des Microfinances, Des Institutions Non Bancaires Et Inclusion Financiere, Bank Of Republic Of Burundi Cambodia Mr. Heng Bomakara Chief of Macro Surveillance Division Licensing Department National Bank of Cambodia China Mr. Wang Xiaoteng Deputy Section Chief Banking Supervision Department II China Banking Regulatory Commission Congo Ms. KIKATA KIOWE Cynthia Supervisor Financial Intermediary Supervision Central Bank of Congo Ms. Shahnaz Begum Deputy Director SME & Special Programs Department Bangladesh Bank Mr. Som Kossom Chief of MDI Supervision Division Off-Site Suprevision Department National Bank of Cambodia

29 El Salvador Mr. Ricardo Rafael Contreras Perla Senior Development of Financial System Central Reserve Bank of El Salvador Fiji Ms. Latileta Qoro Analyst Financial System Development and Compliance Group The Reserve Bank of Fiji Mr. Tevita Gade Analyst Financial Systems Development The Reserve Bank of Fiji List of Participants Guinea Mr. Souleymane Tall Assistant Director Banking Supervision Central Bank of Guinea Honduras Mr. Francisco Daniel Zepeda Regulations Coordinator Regulations and Financial Analysis Division National Banking and Insurante Commission India Mr. Jose Joseph Kattoor General Manager Rural Planning & Credit Department Reserve Bank of India Indonesia Mr. Amdani Manager Financial Access and SME Development Department Bank Indonesia 27

30 List of Participants 28 Jordan Ms. Laila Sami Sawaqed Senior Financial Analyst Banking Supervision Department Central Bank of Jordan Kenya Ms. Flora Nyambere Kimari Manager-Corporate Planning and Strategy Finance and Planning Sacco Societies Regulatory Authority Lao PDR Mr. Visone Xaysongkham Deputy Director General Financial Institution Supervision Department Bank of the Lao PDR Madagascar Mr. Andriamahenina Mamy Nirina Responsible for Support and Promotion Coordination Nationale de la Microfinance Direction Générale du Trésor Mauritius Ms. Mahima Bhurtha Analyst Economic Research Division Bank of Mauritius Mongolia Mr. Dolgorsuren Barkhas Head Of Division New Products and Service of Capital Market Financial Regulatory Commission Ms. Maniphone Intavanh Deputy Director of Division Bank Supervision Department Bank of the Lao PDR Ms. Gaadulam Boldbaatar Director International relations and cooperation department Financial Regulatory Commission of Mongolia

31 Myanmar Ms. Cho Cho Thein Principal Research Officer Policy Research, Interbnational Relations and Training Central Bank of Myanmar Nepal Mr. Dhananjaya Sharma Deputy Director Micro Finance Promotion & Supervision Department Nepal Rastra Bank Mr. Aung Tun Win Assistant Director Financial Information, Inspection & Survey Department Central Bank of Myanmar List of Participants Nigeria Mr. Umar Mohammed Yayangida Deputy Director Bank Examination Nigeria Deposit Insurance Corporation Palestine Ms. Maysa Deputy Officer Market Conduct Palestine Monetary Authority Peru Ms. Roxana Chavez Microfinance Senior Supervisor Deputy Superintendency for Banking and Microfinance Institutions Superintendency of Banking, Insurance and Private Pension Fund Administrators of Peru Philippines Ms. Jenny A. Romero Bank Officer Inclusive Finance Advocacy Staff Bangko Sentral ng Pilipinas (BSP) 29

32 List of Participants 30 Samoa Ms. Moia. Sulu Analyst Financial System Development Central Bank of Samoa Senegal Mr. El Hadji Amar Seck Head of Strategy and Statistics Sub Department Supervision and Regulation of Microfinance Sector Ministry of Economy and Finance South Africa Ms. Kgopa Matlou Manager Microinsurance Supervision Financial Services Board Sri Lanka Mr. J. M. Ameer Deputy Director Provincial Offices Monitoring Department Central Bank of Sri Lanka Swaziland Mr. David Mfanimpela Programme Director Micro Finance Micro Finance Unit Tajikistan Mr. Umed Rasulov Senior Specialist International Relations Department National Bank of Tajikistan Mr. Gcina Patrick Nxumalo Senior Credit Guarantee Officer Operations- Development Finance Division Central Bank of Swaziland

33 Togo Mr. Komlan Kossi Chef de la Section Monnaie et Crédit Direction de l Economie Ministère de l Economie et des Finances du Togo koml_kossi@yahoo.fr Tonga Ms. Sosefina Manager Financial Institutions - Non Banks Financial Institutions - Non Banks National Reserve Bank of Tonga s.maileseni@reservebank.to List of Participants Turkey Mr. Cumhur Özkolaçik Asst. Expert Directorate General of Financial Sector Relations&Exchange Undersecretariat of Treasury cumhur.ozkolacik@hazine.gov.tr Vietnam Ms. Huong Pham Thu Officer Department of Credit Policies Economic Sectors State Bank of Viet Nam thuhuongsbv204@gmail.com Mr. Phan Minh Anh Head of Financial Infrastructure Division Financial Stability Department State Bank of Vietnam anh.phanminh@sbv.gov.vn 31

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35 VENUE OF EVENTS & SECRETARIAT CONTACTS

36 Venue of Events PROGRAMME VENUE Conference Hall 1 Sasana Kijang Bank Negara Malaysia Jalan Dato Onn Kuala Lumpur Tel: (60)(3) WELCOME DINNER Residence Cafe Lanai Kijang LUNCH VENUE Conference Hall 1 Ground Floor Sasana Kijang 34

37 CENTRAL BANKING SERVICES Ms. Ruziana Mokhtar HP: Ms. Nik Lily Hariati HP: Secretariat Contacts Ms. Sophia Teh HP:

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42 Central Banking Services Bank Negara Malaysia Sasana Kijang 2, Jalan Dato' Onn Kuala Lumpur Malaysia Alliance for Financial Inclusion 399 Interchange Building 24th Floor, Sukhumvit Road North Klongtoey, Wattana Bangkok Thailand