Profile. Image Group Enterprises, LLC

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1 Profile Gaye Ann Lynch Gaye Ann s strong background in education and business has earned her respect and acclaim as a successful entrepreneur and educator. She has been recognized for her accomplishments and sited for her commitment to educational excellence. She brings over twenty five years of experience to her role as President of Image Group Enterprises and renders her services to corporations, government agencies and universities throughout North America, Europe and the Pacific Rim. In her early career, she joined the teaching staff of a private, accredited business college. Through her hard work and dedication, she moved through the ranks as Director of Education, on to Executive Director and ultimately owner of her alma mater. In 1989 she and her husband formed Image Group Enterprises, a Michigan based consulting and corporate training company. Since then she has conducted over 2000 seminars throughout the world and her services are in constant demand. Gaye Ann believes that both education and motivation are essential in order to achieve positive results. She delivers her message with enthusiasm, energy and commitment. She has the art of moving her audience, opening their minds to her message and motivating them to change.

2 Where everything begins with a commitment to excellence! For over fifteen years, clients have turned to us for assistance in their workforce development needs. We have met those needs by developing and implementing quality, value added seminars to clients around the world. Image Group Enterprises provides training for organizations of all types... large and small, including government agencies, health care providers, educators, financial institutions, and Fortune 500 companies. IGE trains thousands of professionals seeking to achieve their peak performance. Our programs are designed for today's business climate, giving people the tools to embrace new challenges in both their professional and personal life. We offer a variety of "off the shelf" programs along with complete custom design capabilities. Each of our programs can be modified or tailored to fit the specific needs of the client. Our goal is to provide you with the highest quality learning experience.. at fees you can afford. Our staff of qualified professionals consists of highly skilled professionals as well as a network of consultants and trainers nationwide. Together we provide the work force the training and expertise to move progressively through the 21st century. As an added value, our clients who need technical services look to our internet services department to provide solutions for training, monitoring and performance. Assistance in web design is also available. In addition to a wide range of personal and professional development seminars, we also specialize in Desktop Publishing/Graphic Design and computer related topics such as Internet, Microsoft Office, Flash, Dreamweaver and Photoshop. We hope we have the opportunity to be of service to you!

3 Awards Gaye Ann Lynch Instructor of the Year by the American Institute of Banking In 1987 the American Institute of Banking asked Gaye Ann to launch a series of seminars to compliment their technical seminars. The rest is history. Since then Gaye has trained thousands of bankers from entry level and tellers to presidents and officers. Her programs became so popular that many would proclaim to be Gaye's groupies. In 1993 The American Institute of Banking recognized Gaye as Outstanding Instructor of the Year. Outstanding Veteran Trainer for Educational Excellence by CareerTrack International For nine years Gaye served as a consultant and trainer for CareerTrack, the largest producer of seminars in North America. She became one of their most "highly rated" trainers averaging a score of 9.85 out of ten. Many times she was evaluated as a solid 10. Special recognition for Leadership Skills by the Women's Advisory Board of Consumer Power Recognized at a conference entitled "Say Yes To Success" Gaye Ann was acknowledged for her business success and leadership skills. Volunteer of the Year honorable mention by the Michigan Federation of Family Agencies As a mentor to young abused teen- aged girls, Gaye's counseling and guidance helped them to develop self esteem. Whether she sat patiently and listened, prepared them for a job interview, taught them the social graces or had fun planning a fashion show, she was totally dedicated and committed to their development. Gaye has always believed that she should give back to her community and has demonstrated that through volunteerism whether it be mentoring, lay ministering or greyhound rescue.

4 Gaye Ann Lynch - Client Comments Gaye Ann s energy will inspire my team to use the skill they learned today. Rebecca Storey, Kellogg Your enthusiastic approach and positive attitude was felt by all. Thank you again for making our day a meaningful and successful one! V.L. Vaiciunas, Chevrolet Motor Division Gaye Ann was terrific, very energetic and empathic. Sheryl Suppinger, Whirlpool Corp. Your presentation to the Walsh University community on September 1 was superb!! I have never had so many compliments on a program before and believe me, you played before a tough audience. Howard E. Buker, Director of Personnel, Walsh University We rate your Quality Customer Service seminar outstanding. As one of our supervisors said, I have not heard one negative comment. It was especially gratifying to see virtually everyone in the room respond to your warmth and your thought provoking message. F. Alan Wells, Assistant Vice President, Federal Reserve Bank On behalf of the Probation Department I want to thank you for the wonderful training session you conducted in June. The overall consensus was that all areas were excellent. Not only did the staff like the content, but there were several comments about your high energy level and how it kept them interested at the end of three days. Thank you for making our training a success. Roxane Plater, Training Coordinator, U.S. District Court Thanks again for a most memorable presentation and a wonderful closing session. Your presentation was truly one of the highlights of the conference. Susan E. Gibson, Illinois Dept. of Rehabilitation Services

5 Train with Gaye Ann Lynch You ll be in Good Company Automotive Saturn Chrysler Corporation General Motors Ford Motor Company AAA UAW Financial Institutions Comerica DAIWA Europe Bank American Institute of Banking Michigan National Bank Lapeer County Bank and Trust Federal Reserve Standard Federal Wyandotte Credit Union Equitax Michigan Credit Union League Communications United Telephone Advantis Valassis Communications Expositor Time Magazine AT&T Ross Roy Retail 7 Eleven J.C. Penney Kellogg Sears United Airlines Consumer Power Roadway Express Universities Walsh University University of Michigan Universidad Interamericana de Puerto Rico Rippon College University of Maine James Madison University St Catherine College Macomb Community College Manufacturing Ingram Micro Kelsey Hayes Clausing Industrial West Bend Hewlett Packard Michigan Milk Producers Assoc. XEROX Whirlpool Wallside Windows Government St Louis Convention Bureau Internal Revenue Service City of Minneapolis, MN Michigan Dept of Corrections US District Court Puerto Rico US Bankruptcy Court US District Court Probation Dept. City of Windsor, ONT City of Portage, MI Ohio DNR Veterans Administration FEMA

6 Medical York Hospital St. Lukes Hospital St. Joseph Medical Center Middleton Hospital Gottlieb Hospital Oxford Health Plans Hillsdale Health Dept. Blue Cross Blue Shield Action Benefits Professional Organizations ABWA Michigan Council on Aging Michigan Senior Centers Assoc. Detroit Chamber of Commerce Women s Economic Club Crowe Chizak

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