Trusted Callers List
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- Jade Carson
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1 Trusted Callers List Your Fuss Free Phones mobile number is: Thank you for joining Fuss Free Phones, a mobile network that takes good care of you. Please tell us a little about yourself, but feel free to leave things out if you re feeling shy! Add your contacts and pop the form back to us in the post using the stamped addressed envelope provided. We ll let you know when we ve received it and added your contacts to our system. If you have any questions please call us free on ABOUT YOU Title: Mr/Mrs/Miss/Ms/Dr/Other Last Name How would you like to be greeted when we answer the phone to you? Something like Hello Mrs Smith, or Hello Jane If you have what is your address? What is your date of birth? Your home phone number? 1 9
2 Your address? Address line 1 Address line 2 Address line 3 City/Town Postcode Please tell us of any medical conditions that you think might be useful for us to know about NO NUISANCE CALLS We have a service where we can stop unknown callers reaching your mobile phone. Please tick the box that most describes the service you want. You can change it any time by calling your telephonist by pushing the big button on the back of your phone. o I want to receive calls from anyone who dials my mobile phone number. o I want to receive calls only from people on my Trusted Callers list. The call centre will answer other calls and decide how to direct them.
3 Trusted Callers We keep your contacts on our system so that when you call, our telephonists can put you through. You can call us at any time to add, delete or change the names of the people we keep in your list but to get us started please fill in the form below with the names and numbers for those people you are most likely to call. If you already have your numbers on a computer and want to send them to us to save writing them out please call us and we ll explain how to do it. For each person please give us the first name, last name and any other information that you might use to refer to them or their number such as work mobile, or Grandson. Fuss Free Phones is not an emergency service, it s something to use regularly rather than have just in case. We however ask you to let us know who we put you through to if there is an emergency. You can have as many contacts as you like. Feel free to add more by copying the form, or just clearly writing them out. We re not fussy!
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6 Costs, extra minutes and cancellation You get 600 minutes each month, which we have found is more than enough for the vast majority of users but if you do run close to the limit we ll call and warn you. Additional minutes cost from 10p each, when we call we ll discuss how many you might need. You will never be charged without us asking you first. Text messages sent either from your Fuss Free handset or through the telephonists are unlimited. Calls to overseas and premium rate numbers need to be made through the telephonist who will explain what it costs before putting you through. After the call we ll phone you, explain what the call has cost and bill your card separately. Calls to the telephonists are included in your minutes and the No Nuisance Calls service is free. If you need to cancel we ll make that as painless as possible. Just call us and we ll stop the billing straight away. There is no minimum contract or notice period. We cannot however port out numbers to other networks. If you have any questions just call and speak to one of our friendly telephonists. Name Signature Date
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