Innovationen gemeinsam entwickeln und umsetzen

Transcription

1 Keynote: Artificial intelligence in the public sector. Applications, scenarios, use Innovationen gemeinsam entwickeln und umsetzen Victor de la Torre, Senior Research Fellow, Fujitsu Human Centric Innovation Digital Co-creation 0 Copyright 2017 FUJITSU

2 What is Artificial Intelligence? Artificial Intelligence is defined as: Linguistics Reasoning Intelligence Learning Computer systems able to perform tasks normally requiring human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages. Such systems have many advantages over humans which make them desirable in industry: The ability to perform repetitive tasks accurately Can deal with large quantities of data much quicker Problem Solving Perception Information does not have to be in human readable form Can operate in dangerous environments Fujitsu Laboratories of Europe Limited

3 A bit of history Source: Digital intelligence Today Fujitsu Laboratories of Europe Limited

4 Some AI myths & facts Fujitsu Laboratories of Europe Limited

5 Overview of value to customer 46% Target Areas for Digital Transformation within customers surveyed, align to Who for AI Outcomes of Digital Transformation Increased Revenue 44% Improved Customer Relationships 36% Strengthened Competitiveness of Products 30% Transformed Business Models or Processes 35% 22% Improved Employee Satisfaction Improved Efficiency or Reduced Cost Source: The Digital Transformation PACT research, Fujitsu, November 2017, Fujitsu Laboratories of Europe Limited

6 How AI Could Help the Public Sector? Machine learning program may be better, cheaper, faster, or more accurate than humans at tasks that involve lots of data, complicated calculations, or repetitive tasks with clear rules Fujitsu Laboratories of Europe Limited

7 In particular Fujitsu Laboratories of Europe Limited

8 Expected impact There will be a shift in the tasks executed by the current workforce towards a value-driven approach. New skills will be required, more value will be created Fujitsu Laboratories of Europe Limited

9 How much savings can AI in government generate? Source: Fujitsu Laboratories of Europe Limited

10 Super-empowered workers Source: Fujitsu Laboratories of Europe Limited

11 Zinrai: an End to End Offering Fujitsu Zinrai is a full set of Artificial Intelligence Solutions and Services Business Solutions Data Analytics PaaS IoT Fujitsu Tech. Partner Tech. Infrastructure K5, PRIMEFLEX, 3rd Party clouds (e.g. MS Azure, AWS) Fujitsu Laboratories of Europe Limited

12 Let s talk about some real examples Fujitsu Laboratories of Europe Limited

13 Approach to Solution Development: The Co-Creation Model Ignite Working with sponsors to define business outcomes sought and potential areas for Co-creation Focus Agreeing the scope of innovation activity linked to a challenge faced by the business Imagine Understand the challenge and identify crowdsource Explore Crowdsource ideas for solutions Select Prioritize and evaluate ideas Prototype Run a Proof of Concept or Pilot Fujitsu Laboratories of Europe Limited

14 Fast implementation with XpressWay Business case validated early to confirm business benefits Quick and simple to prove for any potential use case Low risk phased rollout Continuous improvement through proactive support. Continuous Improvement Adapt & Extend Candidate Use Case Identification Outline Business Case Configuration & Test Pilot Step 1: Feasibility study (~1 week) Step 2: Proof of Value (~3-4 weeks) Fujitsu Laboratories of Europe Limited

15 HIKARI. Intelligent Healthcare Co-creation example with two Public hospitals in Spain Fujitsu Laboratories of Europe Limited

16 San Carlos hospital Main UniversityHospital of Madrid ~ professionals ~ 950 beds, ~ inpatients/year ~ 400 consultation rooms, ~ outpatients/year Fujitsu Laboratories of Europe Limited

17 Initial focus on mental health Years lived with disability (YLDs) Neuropsychiatric disorders rank as the first cause of years lived with disability (YLD) in Europe, accounting for 36.1% of those attributable to all causes. DEPRESSION Unipolar depressive disorder 11% of all YLD, the leading chronic condition in Europe. Alcohol-related disorders rank third in Europe 6.4% of all YLD. Anxiety disorders rank sixth. 4% of all YLD Fujitsu Laboratories of Europe Limited

18 HIKARI Technologies Natural Language Processing & conversation al interfaces Machine and Deep Learning models Image recognition Fujitsu Laboratories of Europe Limited

19 ML/DL models tested in a field trial San Carlos Hospital Trial 30 Patients 5 Doctors Patients in total FLE Knowledge Graph Model v1.0 Accuracy Suicide Risk 0.83 Alcohol 0.83 Cannabis 0.87 Cocaine Fujitsu Laboratories of Europe Limited

20 HIKARI Intelligent Healthcare Fujitsu Laboratories of Europe Limited

21 HIKARI Intelligent Healthcare Fujitsu Laboratories of Europe Limited

22 What the customer says Fujitsu Laboratories of Europe Limited

23 Regtech. Artificial intelligence for regulators First steps into the Authorization process automation Fujitsu Laboratories of Europe Limited

24 Authorisation background By law, UK firms that provide financial services must be authorised or registered by the FCA, as well as some individuals in those firms. Who needs authorisation? Financial services firms: banks, credit unions, and insurance firms. Consumer credit firms Investment firms Benchmark administrators Payment services and e-money firms Innovative firms Fujitsu Laboratories of Europe Limited

25 Authorisation workflow Source: Fujitsu Laboratories of Europe Limited

26 Authorisation workflow Assign case officer Check application against internal and external information Apply minimum threshold conditions Successful application Make decision Incoming firm application and fee Subsequent application Unsuccessful application Firm / individual desists 1. Firm sends application form and pays fee. 2. FCA informs firm about assigned case officer. 3. FCA checks application against internal and external regulatory information. 4. FCA applies minimum threshold conditions to firm s business. 5. FCA makes a decision on the application: successful or unsuccessful Fujitsu Laboratories of Europe Limited

27 Authorisation workflow applications Assign case officer Check application against internal and external information Apply minimum threshold conditions Make decision Incoming firm application and fee Subsequent application Unsuccessful application Conditions Has the firm adequate financial resources? Was the firm already authorized by a regulator in another EEA member state? Approved Persons Regime Firm purpose Firm leadership Firm rewarding schemes Successful application Firm / individual desists Firm governance arrangements Fujitsu Laboratories of Europe Limited

28 Authorisation workflow applications Incoming firm application and fee Sources of information Assign case officer Check application against internal and external information Subsequent application Information provided by the Firm Market research and intelligence Complaints data from external sources Apply minimum threshold conditions Previous experience with similar firms Successful application Make decision Unsuccessful application Firm / individual desists Interviews Fujitsu Laboratories of Europe Limited

29 Implementation Implementation challenges Fujitsu Laboratories of Europe Limited

30 Top Barriers Fujitsu Laboratories of Europe Limited

31 Try to achieve digital maturity Source: Fujitsu Laboratories of Europe Limited

32 Zinrai enables Digital Transformation Framework Co-creation Idea Preventative maintenance Evaluation AI Technology Prototype Digitalized Product or Service Cloud Mobile IoT Digital Business Framework Analytics Demand forecasting Operation Security AI Customer Interface Trial Marketing By selecting the right project to be enabled by Zinrai AI Approach, will pave the way of your digital transformation Fujitsu Laboratories of Europe Limited

33 Fujitsu Laboratories of Europe Limited