National Commercial Bank. Digital Symposium City Lights by Morris Taylor

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1 National Commercial Bank Digital Symposium 2018 City Lights by Morris Taylor

2 The trouble with our times is that the future is not what it used to be P. Valery 2 Copyright 2017 FUJITSU

3 Human Centric Innovation Fujitsu Technology and Service Vision launched Human Centric Intelligent Society" Human Centric Innovation Hyperconnected World Human Centric IoT Human Centric Innovation in Action Digital Ecosystems MetaArc Human Centric AI Zinrai Knowledge Integration Human Centric Innovation Driving Digital Transformation New Industrial Revolution Connected Services Zinrai Platform Service Industry Platforms Digital Transformation Center Human Centric Innovation Digital Co-creation Digital Society Strengthening AI / Cloud / IoT / Security Human Centric Experience Design (HXD) Contributing to SDGs Human Centric Innovation Co-creation for Success "Learning Enterprise" Explainable AI Digital Annealer Blockchain FUJITSU LIMITED 2018

4 Enabling Transformation Culture Capabilities Source: Industry 4.0 Building the Digital Enterprise. Price Waterhouse 4 FUJITSU LIMITED 2018

5 The Data Universe

6 Art or Science

7 Transforming Data into Value Business Models Curation Learning Patterns Outcomes Feedback IoT AI Cloud Security The data universe

8 Transforming Data into Value Manufacturing Use scan images and engineering expertise to learn how to quality assure key parts Healthcare Bring together patient data and medical open data to learn to diagnose risk factors in mental illness Shipping Combine weather data and operational data to learn to plot optimal, weather compensated routes Finance Learn from securities transaction data to spot anomalies like errors in data entry and fraud Life Science Combine genome data and medical open data to explain the links between genome and disease Infrastructure Use sub-surface scan images to learn how to spot cavities and sink holes underneath roads Media Use written content and language syntax to learn to write program summaries for the TV guide Security Convert network log data into images and learn to how to interpret these to spot security anomalies Safety Combine temperature and humidity data, worker activity and vital signs to learn to spot heat stress

9 Digital Transformation is not easy 90% of organizations have a clearly defined digital strategy 74% say that digital projects are not linked to the overarching strategy 88% feel the leadership team has a clear view of all digital projects 72% admit shadow digital projects are the only way they can deliver meaningful innovation Fujitsu global research of 1,625 business decision makers, July / August 2017

10 Digital Transformation is not easy 87% say a culture of innovation exists in their organization 66% said failed digital projects put them off pursuing them in the future 86% see their company s ability to change as being crucial to future success 71% worry about their ability to adapt Fujitsu global research of 1,625 business decision makers, July / August 2017

11 Overcoming challenges The biggest challenge is skill shortages Organizations face different challenges at different stages of transformation Planning Phase Challenges Skill Shortages Lack of organizational agility Lack of leadership Too cautious with legacy business Implementation Phase Challenges Resistance from the organization Funding and Return on Investment (RoI) Integration of IT and Digital Cyber-security 11 FUJITSU LIMITED 2018

12 Digital Co-creation

13 Digital Co-creation Pace of change Transformation of industries Combining technology and business knowledge

14 Customer Stories of Co-creation Trinidad Marine Affairs Belfius Slingeland Hospital Siemens Gamesa

15 Our Strategy Solutions and Ecosystem Industry Transformation Breakthrough Technology

16 Digital Platforms & Solutions Human Centric Digital Communities Co-creation Digital Arenas Existing Business Applications Cloud Native Applications Existing Business Digital Business Life Events Birth Going to School Starting a Business Buying a house Trade Healthcare Digital Native skills NCB Platform Mobile IoT Analytics AI Security Blockchain Cloud Agile/DevOps Open Data 16 FUJITSU LIMITED 2018

17 Digital Platforms & Solutions From Service Improvement Organizational Leadership Inside looking out Improving the quality of work Policy as a regulator Trust in institutions Innovation Restricted Data to Business Transformation Transformational Leadership Outside looking In Changing how work is done Policy as an enabler Trust in technology Co-creation Open Data 17 FUJITSU LIMITED 2018

18 Digital Muscles Value from Data Being able to use data to deliver benefits, while keeping it secure Leadership Digital Transformation is a priority of Executive Leadership Ecosystem Establishment of an ecosystem of partners, especially technology partners Business Integration Practicing the integration of digital into the business, alignment with existing IT and connecting physical assets Agility An innovation supporting culture, an appetite for change and for design thinking People Ensuring people having the right skills for Digital Transformation

19 Trust in Leadership Legacy Leadership. Authority-based Organizational IQ Managed by Control Top Down Business Outcomes Maintain The Status Quo Managing Assets Encourage Compliance Local Transformational Leadership Vision-led Digital IQ Enabled Collaboration Bottom Up Human Experiences Constantly Disrupt Managing Connections Encourage Innovation Global 19 FUJITSU LIMITED 2018

20 A Call for Leadership, a time for Co-creation 20 FUJITSU LIMITED 2018

21 A Call for Action Co-creation for Success Digital Project Apply digital to a function or a service Digital Business Apply digital to the heart of business Digital Arenas Co-create greater value with partners Idea Evaluation Digital Technology Prototype Digitalized Product or Service Cloud Mobile Digital Business Platform Security IoT AI Analytics Customer Interface Mobility Quality of Life Trial Operation Marketing Safety 21 FUJITSU LIMITED 2018

22 The secret to change is to focus all of your energy, not on fighting the old, but on building the new Socrates 22 Copyright 2017 FUJITSU

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