ENABLING BOLD LIVES. To empower people to be vibrant, healthy, independent & connected. 7th International Carers Conference - Anthony Bacon 1

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1 ENABLING BOLD LIVES To empower people to be vibrant, healthy, independent & connected. 7th International Carers Conference - Anthony Bacon 1

2 Question??? What service will you be offering in 5 years? Anthony Bacon LifeLink Operations Manager

3 How many times do we get told? We wont have the work force to support future clients People over 65 years (44% live alone) Now :7 1:4 People over 80 Years 400,000 1,800,000 Informal Carers Availability will Increase by 60% Demand will increase by 160%

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5 7th International Carers Conference - Anthony Bacon 5

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7 OUR FUTURE WILL INVOLVE TECHNOLOGY What percentage of you clients over 75 have a Smart Phone? How many 70 year old's are currently travelling Australia in their caravans using their smart phone to navigate? How will your future clients keep in contact with their family and friends? 7th International Carers Conference - Anthony Bacon 7

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9 Question??? What does 2030 look like? 13 YEARS FROM NOW!!! Anthony Bacon LifeLink Operations Manager

10 Some of the question discussed i Monday 2 nd October 2017 Robots & Jobs in 10 year AI & Graduates Drones Hyped Up? Driverless Cars Technology & Loneliness

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13 Honda Walk Assist

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16 Taxi / Bus / Truck Drivers Surveyors Farmer Real Estate agents Radiologists /Phlebotomists GP s / Doctors Surgeons / Pharmacists Miners Lawyers / Accountants Security Guards / Parole officers Delivery Drivers Meter Reader & Casters Seamstress News Reporter, Site Laborer Flight Attendant Plastics Molder Driverless Cars Flying Drones 3D Printers Contour Crafting Big Data Artificial Intelligence Robotics

17 Drone Traffic Organiser Drone Docking designer & Engineer Data Stream Organisers System Anthropologists 3D Food Printer Chief 3D Printed Clothing Designers & Material Specialists Augmented Reality Architects Avatar Relationships Manager Locationists creating place to online communities Data Interface Mavins Waste Data Managers Smart Contact App Developers Seed Capitalist Automatic Traffic Analysts Driverless Ride Experience Designers Sharability Auditors Corporate Sharing

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19 If you think this sounds crazy, think again. Most of these technologies are either almost ready for prime time your mobile device will receive the necessary information to print a menu of custom pharmaceuticals and probiotics hospitals of the future will become more like NASCAR pitstops than inescapable black holes By 2030, the very nature of disease will be further disrupted by technology. So disrupted, in fact, that we might have a whole lot fewer diseases to manage. No need for surgeons wielding scalpels with a steady hand, when in a few minutes, tiny robotic endovascular catheters will be widespread. Not the hospital but the home-spital

20 The $54 million hospital without any beds

21 Question??? What do we need to do now to meet the future? Anthony Bacon LifeLink Operations Manager

22 1 Living the Dream FEROS CULTURE 2 Belongin g at Feros 3 Fit for Purpose FUTURE WORKPLACE 5 Global Roaming 4 Mobility & Flexibility BUSINESS ALIGNMENT 6 Global Talent Magnet 8 Super Talents Catalogue 7 Talent Web 9 Best Life s Work CAPABILITY ENGAGEMENT TECHNOLOGY 10 Futureproof Feros 12 Futureproof Staff 11 Futureproof Leaders 13 Connect People to the Feros Journey 15 Personalise Benefits 14 Connect People to their Future 16 Digital Tools 17 Digital Adoption

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24 ROBIN Daphne s Virtual Care Nurse KAI Daphne s Wellbeing Manager DAPHNE S CARE TEAM NICK Daphne s Virtual Physio CAROL Daphne s Key Worker KATH Daphne s Customer Experience Manager 24

25 Sandwai Carelite Client/Carer Portal CRM Contact Centre Software Service Central Website Social Media 25

26 Our DESIGNED FUTURE

27 VSC Our monthly program

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30 MY 50,000 YEAR TRADITION OF ART NEVER GETS OLD THAT S GROWING BOLD

31 STRONG EVALUATION PROCESS FEROS TECHNOLOGY INNOVATION TO MARKET - FTITM

32 ACCESS TO CURRENT TECHNOLOGY

33 TELECARE Passive Monitoring? 7th International Carers Conference - Anthony Bacon 33

34 CONNECTING PEOPLE CLINICALLY AND SOCIALLY

35 EVOLVE Supporting client with their life!

36 WHATS NEXT Coming soon to the market

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38 WHAT SHOULD YOU TAKE AWAY FROM TODAY? What service are you going to offer in 5 year? How will your current staff support these services? What do you need to do now to meet the future? 7th International Carers Conference - Anthony Bacon 38

39 THANK YOU Anthony Bacon LifeLink Operation Manager Feros Care Anthony Bacon abaconlom

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