Challenges and support for SME through digitisation Competence Centre for Digitalization of skilled Craft. Dr. Christian Welzbacher
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1 Challenges and support for SME through digitisation Competence Centre for Digitalization of skilled Craft Dr. Christian Welzbacher
2 AGENDA 1 Short introduction to HPI and skilled craft sector in Germany 2 Effects of digital change on SME in the craft sector 3 Support offers of Competence Centre for Digitalization of Skilled Craft 4 Experiences, (first) conclusions and perspectives Page 2
3 Heinz-Piest-Institute for Skilled Craft Technology (HPI) and German Skilled Craft Institute (DHI) 1929 German Skilled Craft Institute office Technology Organization Qualification work, vocational education & training craft economy and trade law 1921 Scientific Research Institute for German Skilled Craft Politics (Hanover) Since 1950 Institute for Skilled Craft Technology Cooperation with Gottfried Wilhelm Leibniz University Hanover since September 2016: 28 Employees Page 3
4 HPI key activities Promotion of small and medium sized companies in the skilled craft sector Innovation and technology transfer Technical consultation and expert opinion Page 4
5 Skilled crafts sector in Germany Economic sectors: Industry, service, trade and skilled craft 53 chambers of skilles craft, 37 national confederations of guilds Skilled craft sector represents > 1 Mio. (= 27%) companies > 5,4 Mio. (= 13%) employees, > 371 Thsd. (= 27%) apprentices, > 533 Bln. (= 17%) of gross domestic product. Size/employees of enterprise: 93% < 20, 2% > 50, average of 5 SME of skilled craft sector show lack of capacity for innovation: External support needed to seize chances and opportunities related to digitalization! Page 5
6 Digitalization Industry 4.0 / IoT Digitalization is not limited to the producing industry sector, it is affecting the whole economy! x563.jpg Page 6
7 Digital change = holistic digital transformation customer experience communication, PR identity, products business processes work function business model Page 7
8 Public funded support offers for SMEs and the skilled crafts sector in Germany Federal Ministry for Economic Affairs and Energy Several promotional programmes, e.g. Funding of 103 consultants for innovation and technology, located at chambers of skilled craft and national guilds Technology transfer to SME through education and training Technology transfer to SME through support of technological updatig of educational infrastructures Promotional programmes for SME like Mittelstand digital, Usability, ebusiness guides, Platform industry 4.0, Mittelstand 4.0 Page 8
9 Competence Centre for Digitalization of Skilled Craft (Kompetenzzentrum Digitales Handwerk) Support for SMEs and Skilled Craft sector Dr. Christian Welzbacher Heinz-Piest-Institute for Skilled Craft Technology at Leibniz University Hanover (HPI)
10 The Project Period: Funding: Federal Ministry for Economic Affairs and Energy Project partner: Heinz-Piest-Institute for Skilled Crafts Technology German Confederation of Skilled Crafts Federal Centre for electro and information technology Chamber of Skilled Crafts Dresden Chamber of Skilled Crafts Koblenz Chamber of Skilled Crafts Oberfranken 10
11 ICT-based business models Holistic ICT based business models, Development and extension of ICT based Services, Costumer-Product-Service relationships, Future markets like Smart Home, Smart Grid, AAL etc. Competence partner East: Chamber of skilled crafts Dresden 11
12 Information- and communication technology (ICT) Hardware, Software, Process-Security, eservices like esupply, ebills, econtracting Data security Data storage Networking Competence partner North: Federal Centre for electro and information technology e.v. 12
13 Production- and automatization 3D-printing and rapid prototyping, intelligent networking of production components, Optimization of materials and production lines, automatization, Robotics, Big Data, Software, Energy management, Competence partner South: Chamber of skilled crafts Oberfranken 13
14 Business processes 4.0 Lieferant Einkauf Unternehmen Planung Produktion Logistik Horizontale Wertschöpfungskette / Vernetzung Kunde Lieferantennetzwerk Kooperationspartner Kundennetzwerk Secure mobile processes, Business, support and steering processes, Costumer focus, efficiancy Process-description, visualisation and documentation Competence partner West: Chamber of skilled crafts Koblenz 14
15 Transfer Qualification Dialog / consultation Information and sensitisation 15
16 Transfer offers of the Competence Centre for Digitalization of Skilled Crafts Information and Dialog Single SME dialog Roadshows Expert information meetings Workshops Media Centre Demonstration events at competence Partners Qualification Seminars Web based seminars Tutorials elearning Exchange of experiences Transfer SME transfer projects 16
17 First events (Start Summer 2016) 42 Conferences and Meetings (Craft Skills, Politics, R&D) 59 Roadshows (15 to 30 Participants) 43 Information events (10 to Participants) 75 single SME dialogs 8 Transfer Projects ~ SMEs reached 17
18 First conclusions and perspectives Lively interest in activities (Skilled Crafts sector, public, R&D) SMEs accept support instruments First positive effects reported (best practice, bandwagon-effect!) Establishment of targetgroup oriented information and support portfolio: - Demand analysis - Standardisation and quality control - Qualification of consultants Sustainable System! 18
19 Thank you for your interest! Heinz-Piest-Institut für Handwerkstechnik an der Leibniz Universität Hannover Dr. Christian Welzbacher Institutsleiter Wilhelm-Busch-Str Hannover Bildnachweise der Titelfolie (von links oben nach rechts unten): fotolia.com, Anton Maltsev / LVDESIGN / Heiko Löffler / Grecaud Paul / Piga / xy / niroworld / blickwinkel2511
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