Driving Future Growth

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1 Driving Future Growth ERA Convention 2012 Oslo May 16 th 2012 Rohit Talwar CEO - Fast Future Research rohit@fastfuture.com

2 Future Proofed Organisations Work on 3 Horizons in Parallel 1-12 Months Operational Excellence 1-3 Years Drive for Growth Years Creating the Future

3 The World in 2020

4 Choosing a Future Markets and Models Capability and Technology Mindset and Behaviours

5 Future Proofing the Business Markets Mastery Muscle Magic Message Models Management Mindset

6 Markets

7 Markets Growth Poles 2 billion more people in 40 years Demographics is Driving Economics Source : United Nations

8 Markets - Life Redefined Lifespans are Increasing Under 50 s have 90% chance of living to 100. Aubrey de Grey suggests we could live to 500 or 1000 What are the health, housing, consumption and resource implications? What kind of opportunities will be created?

9 Adjacent Markets Build on your Core Strengths

10 Markets Focus on Growth Industries

11 Rising Infrastructure Spending CIBC projects up to $35 trillion in public works by 2030 (1) Annual spend: North America $180Bn Europe $205Bn Asia $400Bn Africa $10Bn Green Buildings - $600Bn by 2015

12 Green Transport Revolution

13 Mastery

14

15 Mastery Foresight and Insight e.g. Horizon Scanning and Timeline Development by Sector

16 Mastery - Service is the Killer App

17 Mastery Data and Technology New Analytics and a New Knowledge Infrastructure

18 Convergence and Personalisation Telephony Voice Messaging SIM card Phonebook Ring Tones Security Connectivity Cellular Up to 14 bands WLAN/BT GPS NFC FM Data/ Enterprise 100Mbps IMS Browsing VPN PIM Ecommerce Payments Software Protocols Middleware Applications User Interface Minimize fragmentation Multimedia Camera 8-16M Camcorder 24M Color Display Memory (160GB) Multiformat A/V HD Video/TV out Games (50-100M Tps) DRM

19 Next Generation Interfaces

20 Augmented Reality

21 Mastery Rapid Innovation e.g. Naspers' New Media Lab ( Fail fast and cheaply Koos Bekker, CEO) We are doing research on next-generation technologies that will influence the ways in which humans interact with computers, the web and other forms of electronic media Research at cutting edge of technological media innovation e.g. humancomputer interaction, augmented reality, online gaming, internet television and semantic text processing

22 Mastery - New Construction Practices e.g. Neapo Pre-Fab Apartments

23 Muscle

24 Muscle Rapid Decision Making

25 Muscle Speed of Execution e.g. Ultra-Quick Construction

26 Magic

27 Magic Ideas that Delight E.g. Virtual Grocery Shopping Tesco South Korea

28 Magic - 3D Printing of Houses (Contour Crafting)

29 3D Printing of Houses

30 Message Engaging the Customer e.g. Open Innovation

31 Models - Multiple Streams and Preemptive Solutions

32 Models Access and Usership vs. Ownership

33 Shell From Asset Ownership to a Zero Fixed Cost Model

34 Person to Person Rental

35

36 Usership e.g. Movie Digitisation - Digital Development

37 Kickstarter.com

38 Models - Continuous Innovation E.g. Auctions

39 Muscle - Sustainability

40 Muscle - Eco Materials for Construction E.g. Meco Brics 30 Sec construction

41 Utility Lessons from Nature

42 Wool and Seaweed Bricks

43 Self-Healing Concrete

44 Management

45 Management Celebrate Successes

46 Management - Make Time and Space for Change

47 Management - Lead or Follow?

48 Performance Management - Maximising Employee Contribution Supporting lifelong learning - continuous reskilling - 61% Implementing real-time learning / development solutions - 49% Improving training / delivery effectiveness - 40%

49 Management - Tackling Complexity Customer Interface Process Organisation Information / Systems Regulatory Human

50 Mindset

51 Mindset - 3 Horizon Thinking 12 Months 1-3 Years 4-10 Years

52 Mindset Broad Scans and Deep Dives

53 Mindset - Tolerant of Uncertainty Encourage Experimentation

54 Mindset Curious, Sticky and Magnetic

55 Future Proofing the Business Markets Mastery Muscle Magic Message Models Management Mindset

56 Conclusions New Turbulent Era Future is a Journey The Door is Open

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