Use of Science Metrics

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1 Getting Through: Lessons Learned in Use of Science Metrics Communications with the Research Community in a Time of Openness, Transparency, and Public Trust John J. McGowan, Ph.D. Deputy Director for Science Management and Executive Officer, NIAID May 22, 2012

2 Topics for Discussion Essentials Communications Understanding the Organization Lessons Learned Anticipating the Future Wrap up 2

3 =2&biw=1920&bih=1019&tbm=isch&tbnid=jD_BCoLYT JqCdM:&imgrefurl= les/rotatedtriangle/&docid=vt6lavoc5dlvdm&imgurl= w.texample.net/media/tikz/examples/png/rotatedtriangle.png&w=500&h=435&ei=vlqnt5ebmfc80agh qjwedw&zoom=1&iact=hc&vpx=1277&vpy=657&dur =998&hovh=209&hovw=241&tx=95&ty=143&sig= &page=1&tbnh=148&tbnw=170&s tart=0&ndsp=48&ved=1t:429,r:36,s:0,i:226 Technology 3

4 Communication is the activity of conveying information. (wiki) imparting or interchange of thoughts, opinions, or information, by speech, writing, or signs. 4

5

6 Word of Mouth Is Effective 6

7 How People in Organizations Work Human Capital (HIERACHY) Social Capital (NETWORKS) 2005 Netform, Inc Karen Stephenson

8 Learn the Organization / Culture Word of Mouth Hubs of Social Interaction: Social Capital (NETWORKS) Netform, Inc Karen Stephenson

9 Learn the Organization / Culture Gatekeepers: Social Capital (NETWORKS) Netform, Inc Karen Stephenson

10 Learn the Organization / Culture Who has influence: Social Capital (NETWORKS) Netform, Inc Karen Stephenson

11 Learn the Organization / Culture Interrelationships - Strength of Connections Social Capital (NETWORKS) Netform, Inc Karen Stephenson

12 Build Relationships, Respect, & Reputation Be Consistent, ethical, truthful, and transparent and you build integrity and trust Argue what s best for the organization based using data, logic, and listening to others Create a healthy network which allows you to: Build visibility Attract opportunities Improve difficult relationships Gain access to information

13 13

14 e-trendy-bed/page/2&docid=kgnspf1yjiuarm&imgurl= d=1t:429,r:7,s:22,i:151 tp:// 24/&docid=F2yHsrlxl0O_7M&imgurl= 300x300.jpg&w=299&h=300&ei=SpuUT7jODeKI6QHgsNiUBA&zoom=1&iact=hc&vpx=323&vpy=18&dur=2110&hovh=225&hovw=224&tx=115&ty =122&sig= &page=1&tbnh=166&tbnw=187&start=0&ndsp=8&ved=1t:429,r:1,s:0,i:69 New Position within NIAID (1990) Grant Review Contract Program 14

15 e-trendy-bed/page/2&docid=kgnspf1yjiuarm&imgurl= d=1t:429,r:7,s:22,i:151 tp:// 24/&docid=F2yHsrlxl0O_7M&imgurl= 300x300.jpg&w=299&h=300&ei=SpuUT7jODeKI6QHgsNiUBA&zoom=1&iact=hc&vpx=323&vpy=18&dur=2110&hovh=225&hovw=224&tx=115&ty =122&sig= &page=1&tbnh=166&tbnw=187&start=0&ndsp=8&ved=1t:429,r:1,s:0,i:69 Key Strategies (1990) Grant Review Knowledge Resources Contract Program 15

16 Impact Clear Translate policy in to action What to do How to do it Tools, forms to do it Clarify Roles Avoid conflict Transparent, efficient and effective Learning tool 16

17 Later Expanded the Concept to the e-trendy-bed/page/2&docid=kgnspf1yjiuarm&imgurl= d=1t:429,r:7,s:22,i:151 tp:// 24/&docid=F2yHsrlxl0O_7M&imgurl= 300x300.jpg&w=299&h=300&ei=SpuUT7jODeKI6QHgsNiUBA&zoom=1&iact=hc&vpx=323&vpy=18&dur=2110&hovh=225&hovw=224&tx=115&ty =122&sig= &page=1&tbnh=166&tbnw=187&start=0&ndsp=8&ved=1t:429,r:1,s:0,i:69 Roles to All needed in the Process (200-) Scientists Grant Review Contract Research Administrators Program 17

18 18

19 Idea (1992) Office of Communicaiton Public Patients Press 19

20 Establish a Dialogue (1992) 20

21 Survey Results start=0&ndsp=47&ved=1t:429,r:2,s:0 21

22 Results to Action (1992) 22

23 =2&biw=1920&bih=1019&tbm=isch&tbnid=jD_BCoLYT JqCdM:&imgrefurl= les/rotatedtriangle/&docid=vt6lavoc5dlvdm&imgurl= w.texample.net/media/tikz/examples/png/rotatedtriangle.png&w=500&h=435&ei=vlqnt5ebmfc80agh qjwedw&zoom=1&iact=hc&vpx=1277&vpy=657&dur =998&hovh=209&hovw=241&tx=95&ty=143&sig= &page=1&tbnh=148&tbnw=170&s tart=0&ndsp=48&ved=1t:429,r:36,s:0,i:226 Internet Technology 23

24 Rules.jpg&w=200&h=179&ei=tx2QT_LQDuPd0QGGhen4BA&zoom=1&iact=hc&vpx=1709&vpy=695&dur=3183&hovh=143&hovw=160&tx=72&ty=92&sig= &page=3&tbnh=143&tbnw=160&ndsp=54&ved=1t:429,r:7,s:105,i:71 24

25 Immediacy & Interoperability (1995) 25

26 Paradigms of Growth & Change Linear Economic, demographic, life span Internet Exponential Technology: processors, memory, storage, communications, Facebook, Twitter 26

27 27

28 28

29

30

31

32 Paradigms of Growth & Change Linear Economic, demographic, life span Exponential Technology: processors, memory, storage, communications, Facebook, Twitter Discontinuous / Disruptive Plane, car, radio, wars, radar, nuclear weapons, satellites, computers, Impossible to predict Evaluate rapid transition time and doubling capability Cascading technology advances from adjacent areas 32

33 Disruptive Technologies Changes how we: share search work and who does it share ideas Ideas are selected create Changes concepts of ownership, privacy, collaboration, incentives, success, innovation, individual, team 33

34 Mobile is not one device, its digital functionality smart phones, appliances, augmented reality and physical, functionality that connects with our lives and devices 34

35

36 Social Media - Unintended Consequences

37 Flash Mob Bill Wasik 38

38 Iran Uprising

39 Bank 6 Billion of America Dollar Loss Debit in Weeks Card - "I am the bank's worst nightmare, I have three phone lines, Internet access and unlimited freetime" 40

40 What Does This Mean For Science? 41

41

42 Scientist Stereotype Work-alcoholic alone in a lab Unbalanced life Emotionally detached Curiosity about how things work By: Ronald B. Pickett From Leadership and Staffing, Published: 4/7/

43 Scientist Reality Curiosity Work-acholic about alone how things a lab work Dogged Unbalanced determination life when focused on solving a problem Emotionally detached Unfazed Curiosity by about failures how things (they work are a fact of life in research and create new research opportunities) Dogged determination when focused on solving a Creative, problem independent thinker Comfortable and skilled in working on teams Unfazed by failures (they are a fact of life in research and create new research opportunities) Creative, independent thinker Comfortable and skilled in working on teams By: Ronald B. Pickett From Leadership and Staffing, Published: 4/7/

44 Dive in VvDBcXM:&imgrefurl= 8KeT xgabw0ggqspcqdw&zoom=1&iact=hc&vpx=1205&vpy=348&dur=390&hovh=230&hovw=219&tx=112&ty=141&sig= &page=1&tbnh=88&tbnw=86&start=0&n dsp=60&ved=1t:429,r:26,s:0,i:128 Start small Create an open, honest dialogue Precision & Perspective matters Alignment & Congruency Seek iterative feedback Develop a framework of tools 45

45 Communicate, Communicate, Communicate Set a standard of communication Encourage open and candid discussions. Listen as well as you speak. Share information openly (both good and bad) Personally Be humble, you are there to help Ensure others understand the relevance and value of your arguments and how it helps their needs

46 Communication is the sum of our perspective (context), the words we use (text) as well as our personal motivators and perspectives (subtext). Subtext is also the meaning and the emotions that we assign to the text. 47

47 Think Multi-channel traditional, social, web, and mobile Engaging the community to be part of the conversation, with an expert voice New ways of innovation Take the time to analyze your portfolio of work Where might open innovation contribute? Consider how science and business models continue to change How to infuse open/collaboration/innovation tools into existing models for research, development and operations 48

48 Explain How to Use the Ecosystem 49

49

50 Interesting links ~ Crowdsourcing Rosetta@home - Social Networks Articles

51

52 Thank You Questions or Comments 53

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