FS-C8100DN Clearing Paper Jams

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1 FS-C8100DN Clearing Paper Jams Possible Paper Jam Locations If the paper jams in the paper transport system, or no paper sheets were fed at all, the message appears and the location of the paper jam (the component where the paper jam has occurred) is also indicated. The printer automatically goes off-line when this message is displayed. Remove the jammed paper. After removing the jammed paper, the printer will re-start printing. The figure below explains the printer s paper paths including the options. The locations where paper jams might occur are also shown here, with each location explained in the table below. Paper jams can occur in more than one component on the paper paths. Mail Box MT-710 Document Finisher DF-710/DF-730 Booklet Folder BF-710 Paper Feeder PF-710/PF-750 Paper jam message Paper jam location Description Reference page Cassette 1 A Paper is jammed at the upper cassette or inside the printer. 3 Cassette 2 B Paper is jammed at the lower cassette or inside the printer. 4 Cassette 3 C Paper is jammed at an optional paper feeder cassette. (PF-710 upper cassette, PF-750) 5 Cassette 4 D Paper is jammed at an optional paper feeder cassette. (PF-710 lower cassette) 5 MP Tray Feed Un i t Left Cover 1 E Paper is jammed at the MP tray. 6 F Paper is jammed in the feed unit. 6 G Paper is jammed in the left cover section. 9 Page 1 of 12 FS-C8100DN

2 Paper jam message Left Cover 2 Paper jam location Description H Paper is jammed in a left cover section. 11 Reference page Left Cover 3 I Paper is jammed in the left cover section of an option unit. (PF-710, PF-750) 11 Top Cover Fin isher Folding Unit Mai lbox J Paper is jammed in a top cover section. 12 K Paper is jammed in the paper stacker of the optional document finisher. DF-710 or DF-730 Operation Guide L Paper is jammed in the booklet folder. DF-710 Operation Guide M Paper is jammed at the mailbox. DF-710 Operation Guide General considerations for clearing jams Bear in mind the following considerations when attempting jam removal: CAUTION: When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the jam recovery. If paper jams occur frequently, try using a different type of paper, replace the paper with paper from another ream, flip the paper stack over, or rotate the paper stack 180 degrees. Selection of paper is fully discussed in the Handling Paper section in the Advanced Operation Guide. The printer may have problems if paper jams recur after the paper was replaced. Whether or not the jammed pages are reproduced normally after printing is resumed depends on the location of the paper jam. Utilizing Online Help Messages Online help messages are available in the printer s message display to provide simple instructions for clearing jams. Press ( ) when the paper jam message has appeared. Then a help message will appear to facilitate jam clearing in the location. Page 2 of 12 FS-C8100DN

3 Paper Cassette Paper Cassette 1 Remove the paper if a paper jam occurred in the paper cassette 1. Follow the instructions below. 1 Open the left cover 1. 2 Remove the jammed paper. 3 Open the duplex unit A1. 4 Remove the jammed paper. Page 3 of 12 FS-C8100DN

4 5 Pull out paper cassette 1. 6 Remove the jammed paper. 7 Slowly close paper cassette 1. 8 Close the duplex unit A1 and the left cover 1. IMPORTANT: Push the indicated position to close left cover 1 securely. Paper Cassette 2 Remove the paper if a paper jam occurred in paper cassette 2. Follow the instructions below. 1 Open the left cover 2. 2 Remove the jammed paper. Page 4 of 12 FS-C8100DN

5 3 Pull out paper cassette 2. 4 Remove the jammed paper. 5 Slowly close paper cassette 2. 6 Close the left cover 2. Paper Cassette 3 or 4 (option) Remove the paper if a paper jam occurred in the optional paper feeder (PF-710/PF-750). Follow the instructions below. 1 Open the left cover 3. 2 Remove the jammed paper. Page 5 of 12 FS-C8100DN

6 3 Pull out the paper cassette being used. 4 Remove the jammed paper. 5 Slowly close the paper cassette. 6 Close the left cover 3. MP Tray Remove the paper if a paper jam occurred in the MP tray or feed unit. Follow the instructions below. 1 Open the left cover 1. 2 Remove the jammed paper. Page 6 of 12 FS-C8100DN

7 3 Open the duplex unit A1. 4 Remove the jammed paper. 5 Open the feed guide B1. 6 Remove the jammed paper. 7 Remove all the paper set in the MP tray. Page 7 of 12 FS-C8100DN

8 8 Pull out paper cassette 1. 9 Turn the handle B2 counterclockwise 10 times or more. The jammed paper will be moved to the inside of the left cover. 10 Remove the jammed paper. If paper cannot be removed, perform the steps described below. 11 Pull out the feed unit B3. 12 Open the cover B4 and remove the jammed paper. Page 8 of 12 FS-C8100DN

9 13 If paper is torn, pull out the feed unit B3 completely, and uninstall it with the unit pulled up. 14 Pull out paper cassette 1 completely, and uninstall it with the cassette pulled up. 15 Remove the jammed paper. 16 Replace paper cassette 1 and feed unit B3. 17 Close the feed guide B1, the duplex unit A1 and the left cover 1. IMPORTANT: Push the indicated position to close left cover 1 securely. 18 Replace the paper in the MP tray. Left Cover 1 Remove the paper if a paper jam occurred inside the left cover 1. Follow the instructions below. WARNING: The printer s fixing unit is extremely hot. Take sufficient care when working in this area, as there is a danger of getting burned. Page 9 of 12 FS-C8100DN

10 1 Open the left cover 1. 2 Remove the jammed paper. 3 Open the duplex unit A1. 4 Remove the jammed paper. 5 Open the fixing unit cover A2. Page 10 of 12 FS-C8100DN

11 6 Remove the jammed paper. 7 Close the fixing unit cover A2, the duplex unit A1 and the left cover 1. IMPORTANT: Push the indicated position to close left cover 1 securely. Left Cover 2 Remove the paper if a paper jam occurred inside the left cover 2 or 3. Follow the instructions below. 1 Open the left cover 2 or 3. 2 Remove the jammed paper. 3 Close the left cover. Page 11 of 12 FS-C8100DN

12 Top Cover Remove the paper if a paper jam occurred inside the top cover. Follow the instructions below. 1 If you can see jammed paper from the exit, pull it out. 2 Open the top cover and remove the jammed paper. 3 Close the top cover. Page 12 of 12 FS-C8100DN

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