image may differ from actual product OP8660 HIL Controller User Guide

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1 image may differ from actual product OP0 HIL Controller User Guide

2 Published by OPAL-RT Technologies, Inc. Richardson, suite Montreal, Quebec, Canada HK G 0 OPAL-RT Technologies, Inc. All rights reserved Printed in Canada

3 SYMBOL DEFINITIONS The following table lists the symbols used in this document to denote certain conditions: Symbol Definition ATTENTION: Identifies information that requires special consideration TIP: Identifies advice or hints for the user, often in terms of performing a task REFERENCE _ INTERNAL: Identifies an additional source of information within the bookset. CAUTION Indicates a situation which, if not avoided, may result in equipment or work (data) on the system being damaged or lost, or may result in the inability to properly operate the process. Indicates a situation where users must observe precautions for handling electrostatic sensitive devices. CAUTION: Indicates a potentially hazardous situation which, if not avoided, may result in minor or! moderate injury. It may also be used to alert against unsafe practices.! WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in serious injury or death. iii OPAL-RT Technologies OP0 HIL Controller User Guide

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5 CONTENTS OP0 HIL CONTROLLER... receiving and verification... standard hardware... INTRODUCTION... features... OP0 front interface...9 OP0 rear interface...0 LABVOLT CABLING INSTRUCTIONS... GENERAL CABLING INSTRUCTIONS... PIN ASSIGNMENTS... connector c... connector c... db9... connector c... connector c... connector c... connector c... connector c...9 connector c...0 GENERAL SPECIFICATIONS... Sensor Specifications... Current Sensor... Voltage Sensor... LIMITED WARRANTY... limited warranty... return policy... exclusions... warranty limitation and exclusion... disclaimer of unstated warranties... limitation of liability... OPAL-RT Technologies OP0 HIL Controller User Guide

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7 OP0 HIL Controller receiving and verification OP0 HIL CONTROLLER When you receive your shipment, we strongly recommend that you verify the contents of the package(s). After carefully opening the package, remove the equipment and components. Make sure that all the items described below are actually in the box and are undamaged. standard hardware The OP0 HIL Controller includes the following basic hardware: Item QTY Description Part Number OP0 connection box Encoder cables DB9 cables for connecting OP0 to encoder -0 Inverter cables DB9 cables for connecting OP0 to inverter -0 Encoder cables DB9 to DB9 for connecting OP0 to LabVolt kit Inverter cables DB9 to DB9 cables for connecting OP0 to LabVolt kit Lead MM 0 YELLOW SAF Banana patch cord Lead MM 0 RED SAF Banana patch cord for current probe banana jacks Lead MM 90 BLUE SAF 9 Banana patch cord for input/output monitoring mm Socket to PIn Plug Banana Patch Cord White mm Socket to PIn Plug Banana Patch Cord Yellow Communication Converter Device used to convert RS- cable to RS Dynamo cable Cable to connect dynamometer to simulator -00 Documentation Test Report User Documentation CD N/A N/A OPAL-RT strongly recommends the use of anti-static wrist straps whenever handling any electronic device provided by OPAL-RT. Damage resulting from electrostatic charges will not be covered by the manufacturers warranty. OPAL-RT Technologies OP0 HIL Controller User Guide

8 SWITCHING CONTROL INPUTS DISABLE SYNC. OUTPUT RATING EACH INDUCTOR:. Ω A 0 Hz IGBT CHOPPER/INVERTER C BUS + RD DUMPING IO IO OD DUMPING Q D Q D Q D DD Q D Q D Q D LINE INDUCTORS IGBT OVERHEAT DC BUS OVERVOLTAGE IGBT OVERCURRENT POWER ON SWITCHING CONTROL INPUTS DISABLE SYNC. OUTPUT THREE-PHASE WOUND-ROTOR INDUCTION MOTOR STATOR 0 V 0 A 0 V 0 A OVERVOLTAGE ROTOR 0 V.A 0 V.A 0 V 0 A 0 V.A TURNS LOW POWER INPUT 0 E ROTOR ONE TOOTH PROTECTION V 0. A 00 Hz RATING OVERRIDE! kw 0 r/min 0 V ~!! IGBT CHOPPER/INVERTER C BUS + RATING RD DUMPING IO IO DC BUS:. Ω A 0 Hz DUMPING CIRCUIT: 0 V (RD 0 Ω) SWITCHING CONTROL: 0- V 0-0 khz OD DUMPING 9 Q D Q D Q D DD Q D Q D Q D A C SEARCH COILS TURNS STATOR FULL PITCH TURNS ROTOR FULL PITCH IGBT OVERHEAT DC BUS OVERVOLTAGE IGBT OVERCURRENT POWER ON B D F LOW POWER INPUT V 0. A 00 Hz! Inverter 0- Volts Encoder 0- Volts Power ChassisGND V~ 0 POWER V - A - AC RESET AC POWER SUPPLY AC - N - N - N N - N - N DC /0 V - A 0-0/0 V - A 0-0 V - A AC 0 L L L 0 N DC DC V - A + N N OP0 HIL Controller Introduction INTRODUCTION The OP0 is an HIL Controller and data acquisition interface designed to be used with the complete OP00 simulation system to provide a supplementary signal conditioning. Its core contains four () OP high current and high voltage input conditioning modules, which allow conversion of current and voltage to ±0V voltage signals. It is designed to be used either as a desktop (or shelf top) or as a more traditional rack mount. and uses standard connectors (DB, DB9 and banana jack) without the need for input/output adaptors and allows quick connections for monitoring. The rear of the chassis provides the DB connectors that link the OP0 to the OP00 simulator, while the front provides connectors (banana jack or DB9) for connecting client-side applications such as inverters, encoders, monitoring and measuring devices. OP0 Interconnection Box Use OPAL-RT Technologies HIL Controller and Data Acquisition Interface High Current Measurements High Voltage Measurements Inverter Outputs Encoder Inputs Analog Inputs 9 0 Analog Outputs 9 0 Digital Digital Inputs Outputs I I I I9 I0 I E E E E9 E0 E I I E E I I I I E E E E I I E E I I E E OP0 Max A AC pk Max 00 V OP0 - - Simulator Client devices (example) Figure : Interconnection box use illustration By installing the HIL Controller as a link between the unit under test (ECU, motor controller, etc.) and the simulator, you can insert a fault at any point in the test to assess how the unit reacts to the fault. features DB9 inverter and encoder connectors. Banana jack high current and high voltage measurement connectors. Banana jack analog input (+/-V) monitoring connectors Banana jack analog output (+/-V) interface connectors Banana jack digital input (0-0V) monitoring connectors Banana jack digital output (0-V) interface connectors DB connectors for quick connections to the OP00 HILbox (all DB use common pin assignments). OP0 HIL Controller User Guide OPAL-RT Technologies

9 OP0 HIL Controller Introduction OP0 front interface The interfaces provided on the OP0 are either banana jacks or DB9. Depending on the simulator and I/Os avaible, some of these connectors may be inactive. C D E OPAL-RT Technologies HIL Controller and Data Acquisition Interface High Current Measurements High Voltage Measurements A Inverter Outputs Encoder Inputs Inverter 0- Volts Analog Inputs 9 0 Analog Outputs 9 0 Digital Inputs Digital Outputs I I I I9 I0 I E E E E9 E0 E I I E E B F Encoder 0- Volts Power ChassisGND I I I I I I I I Max A AC pk E E E E E E E E Max 00 V OP0 Figure : OP0 front connector panels A. Pulse Inverter Output DB9 connector used to send control pulses to the motor. B. Encoder Input connector used to read motor speed and position using differential ABZ encoder signals. C. Analog and digital input/output monitoring connectors for each channel ( analog or digital). D. High current probe connectors (maximum A AC), with red and green LEDs to indicate channel activity. E. High voltage probe connectors (maximum 00 V), with red and green LEDs to indicate channel activity. F. Power switch and ground connector. 9 OPAL-RT Technologies OP0 HIL Controller User Guide

10 OP0 HIL Controller Introduction OP0 rear interface D Product Number : OP0 Serial Number : Sticker location CAUTION: REPLACE FUSE WITH SAME TYPE AND RATING C DIGITAL OUTPUTS.. C INVERTER SIGNALS Voltage Range : ~ VAC Frequency Range : ~ Hz Max Input Power : 0W Caution : - NOT FOR EXTERNAL USE FB C DIGITAL INPUTS.. C NOT CONNECTED - DISCONNECT SYSTEM FROM THE SUPPLY BEFORE OPENING DISCONNECT SUPPLY BEFORE CHANGING FUSE +V C I.. I & E.. E C ANALOG INPUT.. Fuse Rating: 0VAC=A 0VAC=.A +V +V C I 9.. I & E 9.. E C ANALOG OUTPUT.. DISCONNECT SYSTEM FROM THE SUPPLY BEFORE OPENING -V A B C A. Power connection port and switch B. Main LEDs Figure : OP0 rear connector panels LED Label Description +V indicates DC-DC power supply status. On shows that there is a V internally generated voltage. +V indicates inverter power supply. On shows that there is a V supply to the inverter +V Current & High Voltage probe power supply. On = Power on -V Current & High Voltage probe power supply. On = Power on C. DBF I/O connectors C to C (see Pin Assignments for details). D. Fusebox. OP0 HIL Controller User Guide OPAL-RT Technologies 0

11 RESET N - N L L L DISABLE SYNC. OUTPUT INPUTS RD DUMPING IO IO OD DUMPING DD Q D Q D Q D Q D Q D Q D IGBT OVERHEAT DC BUS OVERVOLTAGE IGBT OVERCURRENT POWER ON LOW POWER INPUT V 0. A 00 Hz 0.A 00 Ω 0. A 00 Ω 0. A 00 Ω 0 W - 0 V AC/DC ACCURACY ± % 0.A 00 Ω 0. A 00 Ω 0. A 00 Ω 0.A 00 Ω 0. A 00 Ω 0. A 00 Ω 0.A 00 Ω 0. A 00 Ω 0. A 00 Ω 0 W - 0 V AC/DC ACCURACY ± % 0.A 00 Ω 0. A 00 Ω 0. A 00 Ω 0.A 00 Ω 0. A 00 Ω 0. A 00 Ω LABVOLT CABLING INSTRUCTIONS OP0 HIL Controller Introduction This diagram shows basic cabling for the OP0. Actual connections may vary depending on your system. Hardware Setup - with LabVolt System Source -pulse IGBT Line Inductors Resistive Load V~ POWER SUPPLY AC - N - N - N DC IGBT CHOPPER/INVERTER RESISTIVE LOAD RESISTIVE LOAD POWER SWITCHING CONTROL V - A - AC 0/0 V - A 0-0/0 V - A 0-0 V - A + DC - N AC AC 0 V - A + C BUS! RATING! RATING! + DC N N - N Firing Pulses OPAL-RT Technologies Inverter Outputs Analog Encoder Inputs Inputs Inverter 9 0- Volts 0 Encoder 0- Volts HIL Controller and Data Acquisition Interface Analog Digital Digital Outputs Inputs Outputs 9 0 High Current Measurements I I9 I I0 I I I I I I I I High Voltage Measurements E E9 E E0 E E E E E E E E Power ChassisGND I I I I Max A AC pk E E E E Max 00 V OP0 OP0 Figure : Cabling diagram OPAL-RT Technologies OP0 HIL Controller User Guide

12 OP0 HIL Controller General Cabling Instructions GENERAL CABLING INSTRUCTIONS The following diagram and table illustrate the general cabling instructions for an OP0 that is connected to thirtd party devices. OPAL-RT Technologies HIL Controller and Data Acquisition Interface High Current Measurements High Voltage Measurements A Inverter Outputs Encoder Inputs Inverter 0- Volts Analog Inputs 9 0 Analog Outputs 9 0 Digital Inputs Digital Outputs I I I I I9 I0 I I E E E E E9 E0 E E B Encoder 0- Volts ChassisGND I I I I I I I I E E E E E E E E Power Max A AC pk Max 00 V OP0 C D E F G H Figure : OP0 connectors Connectors Connector Type Instructions A Inverter and DB9 Use the DB9 cable provided (-0) to connect the OP0 to an IGBT (digital out) drive or other device that accepts 0- digital pulses B Encoder and (differential digital in) DB9 C Analog inputs Mini banana jack (mm) D Analog Outputs Mini banana jack (mm) E Digital Inputs Mini banana jack (mm) F Digital Outputs Mini banana jack (mm) G H High Current Measurements High Voltage Measurements Banana jack (mm) Banana jack (mm) Use the DB9 cable provided (-0) to connect the OP0 to a quadrature encoder (Max +/V) Use the cables provided (-000-0, white and , yellow) to connect to an analog device. Use the cables provided (-000-0, white and , yellow) to connect to an analog device. Use the cables provided (-000-0, white and , yellow) to connect to a digital device. Use the cables provided (-000-0, white and , yellow) to connect to a digital device. Use the cables provided ( , yellow and , blue) to read the current on the channel (serial connection) Use the cables provided ( , yellow and , blue) to read the voltage on the channel (parallel connection) OP0 HIL Controller User Guide OPAL-RT Technologies

13 PIN ASSIGNMENTS OP0 HIL Controller Pin Assignments Note that the V Vuser is always provided internally by the OP0. connector c Digital Outputs Digital Outputs Digital Outputs 9 DBF (rear) OP0 (front) Simulator Signal DBF (rear) OP0 (front) Simulator Signal DBF (rear) OP0 (front) +DOUT00 Digital Outputs + 0 Digital Outputs - +DOUT0 Digital Outputs + Digital Outputs - +DOUT0 Digital Outputs + Digital Outputs - +DOUT0 Digital Outputs + Digital Outputs - +DOUT0 Digital Outputs + Digital Outputs - +DOUT0 Digital Outputs + Digital Outputs - +DOUT0 Digital Outputs + Digital Outputs - +DOUT0 Digital Outputs + Digital Outputs Digital VRef Digital VRef_RTN 9 OPAL-RT Technologies OP0 HIL Controller User Guide

14 OP0 HIL Controller Pin Assignments connector c Digital Inputs Digital Inputs Encoder J- ChA Encoder J- GND J- ChB J- GND J- ChZ J- GND J- ChX J- GND Encoder J- ChA J- GND Encoder J- ChB + - J- GND J- ChZ + - J- GND J- ChX + - J- GND Digital Inputs - + Encoder 0- Volts 9 9 DBF (rear) OP0 (front DB9F) Encoder input: differential digital +/V from an encoder captor Encoder output = single ended to simulator Din board Simulator Signal DBF OP0 (front) Simulator Signal DBF OP0 (front) +DIN00 Digital Inputs + 0 Digital Inputs - +DIN0 Digital Inputs + Digital Inputs - +DIN0 Digital Inputs + Digital Inputs - +DIN0 Digital Inputs + Digital Inputs - +DIN0 Digital Inputs + Digital Inputs - +DIN0 Digital Inputs + Digital Inputs - +DIN0 Digital Inputs + Digital Inputs - +DIN0 Digital Inputs + Digital Inputs - +DIN0 9 Encoder Ch-A GND +DIN09 0 Encoder Ch-B 9 GND +DIN0 Encoder Ch-Z 0 GND +DIN Encoder Ch-X GND +DIN Encoder Ch-A GND +DIN Encoder Ch-B GND +DIN Encoder Ch-Z GND +DIN Encoder Ch-X GND db9 DB9F OP0 (front) DB9F OP0 (front) GND Channel A- Channel X+ Channel B- Channel A+ Channel Z- Channel B+ 9 Channel X- Channel Z+ OP0 HIL Controller User Guide OPAL-RT Technologies

15 connector c OP0 HIL Controller Pin Assignments I+ I+ I+ I+ E+ E+ E+ E+ I+ I+ I+ I+ E+ E+ E+ E DBF (rear) High Current Measurements High Voltage Measurements -I I I9 E E9 -I -I I I0 E E0 -I I I E E -E I I E E -E -E I I E E -E I I E E -I I I E E -I -I I I E E -I Max A AC pk Max 00 V -E -E -E -E - + OP0 (front) Simulator Signal DBF (rear) OP0 (front) Simulator Signal DBF (rear) AIN +CH I + AIN -CH 0 I- AIN +CH I + AIN -CH I- AIN +CH I + AIN -CH I- AIN +CH9 I + AIN -CH9 I- AIN +CH0 E + AIN -CH0 E - AIN +CH E + AIN -CH E - AIN +CH E + AIN -CH E - AIN +CH E + AIN -CH E - AIN +CH 9 I + AIN -CH I - AIN +CH 0 I + AIN -CH 9 I - AIN +CH I + AIN -CH 0 I - AIN +CH I + AIN -CH I - AIN +CH E + AIN -CH E - AIN +CH9 E + AIN -CH9 E - AIN +CH0 E + AIN -CH0 E - AIN +CH E + AIN -CH E - 9 OP0 (front) OPAL-RT Technologies OP0 HIL Controller User Guide

16 OP0 HIL Controller Pin Assignments connector c I9+ I0+ I+ I+ E9+ E0+ E+ E+ I+ I+ I+ I+ E+ E+ E+ E DBF (rear) -I9 -I0 -I -I -E9 -E0 -E -E -I -I -I -I -E -E -E -E High Current Measurements High Voltage Measurements I I9 E E9 I I0 E E0 I I E E I I E E I I E E I I E E I I E E I I E E Max A AC pk Max 00 V - + OP0 (front) Simulator Signal DBF (rear) OP0 (front) Simulator Signal DBF (rear) AIN +CH I9 + AIN -CH 0 I9- AIN +CH I0+ AIN -CH I0- AIN +CH I+ AIN -CH I- AIN +CH I+ AIN -CH I- AIN +CH E9+ AIN -CH E9- AIN +CH E0+ AIN -CH E0- AIN +CH E+ AIN -CH E- AIN +CH9 E+ AIN -CH9 E- AIN +CH0 9 I+ AIN -CH0 I- AIN +CH 0 I+ AIN -CH 9 I- AIN +CH I+ AIN -CH 0 I- AIN +CH I+ AIN -CH I- AIN +CH E+ AIN -CH E- AIN +CH E+ AIN -CH E- AIN +CH E+ AIN -CH E- AIN +CH E+ AIN -CH E- 9 OP0 (front) OP0 HIL Controller User Guide OPAL-RT Technologies

17 connector c OP0 HIL Controller Pin Assignments Inverter Inverter Vref 9 DBF (rear) 0 Inverter Inverter - -9 Vref_RTN Inverter 0- Volts 9 OP0 (front DB9M) Inverter Input: simulator Dout 0-V Inverter Output = client side 0-V digital, 0mA Sink/Source Simulator Signal DBF (rear) OP0 (front) Simulator Signal DBF (rear) OP0 (front) +DOUT Inverter DB9M 0 Inverter DB9M +DOUT Inverter DB9M Inverter DB9M +DOUT Inverter DB9M Inverter DB9M +DOUT9 Inverter DB9M Inverter DB9M +DOUT0 Inverter DB9M Inverter DB9M +DOUT Inverter DB9M Inverter DB9M +DOUT Inverter DB9M Inverter DB9M +DOUT Inverter DB9M Inverter DB9M +DOUT 9 Inverter DB9M Inverter DB9M +DOUT 0 Inverter DB9M 9 Inverter DB9M +DOUT Inverter DB9M 0 Inverter DB9M +DOUT Inverter DB9M Inverter DB9M +DOUT +DOUT9 Vref 9 OPAL-RT Technologies OP0 HIL Controller User Guide

18 OP0 HIL Controller Pin Assignments connector c Simulator Signal DBF (rear) OP0 (front) Simulator Signal DBF (rear) DIN +CH 0 DIN +CH DIN +CH DIN +CH9 DIN +CH0 DIN +CH DIN +CH DIN +CH DIN +CH 9 DIN +CH 0 9 DIN +CH 0 DIN +CH DIN +CH DIN +CH9 DIN +CH0 DIN +CH Digital VRef_RTN Digital VRef_RTN 9 OP0 (front) OP0 HIL Controller User Guide OPAL-RT Technologies

19 connector c OP0 HIL Controller Pin Assignments Analog Inputs DBF (rear) Analog Inputs Analog Inputs 9 0 OP0 (front) Simulator Signal DBF (rear) OP0 (front) Simulator Signal DBF (rear) OP0 (front) +AIN00 Analog Inputs + -AIN00 0 Analog Inputs - +AIN0 Analog Inputs + -AIN0 Analog Inputs - +AIN0 Analog Inputs + -AIN0 Analog Inputs - +AIN0 Analog Inputs + -AIN0 Analog Inputs - +AIN0 Analog Inputs + -AIN0 Analog Inputs - +AIN0 Analog Inputs + -AIN0 Analog Inputs - +AIN0 Analog Inputs + -AIN0 Analog Inputs - +AIN0 Analog Inputs + -AIN0 Analog Inputs - +AIN0 9 Analog Inputs 9+ -AIN0 Analog Inputs 9- +AIN09 0 Analog Inputs 0+ -AIN09 9 Analog Inputs 0- +AIN0 Analog Inputs + -AIN0 0 Analog Inputs - +AIN Analog Inputs + -AIN Analog Inputs - +AIN Analog Inputs + -AIN Analog Inputs - +AIN Analog Inputs + -AIN Analog Inputs - +AIN Analog Inputs + -AIN Analog Inputs - +AIN Analog Inputs + -AIN Analog Inputs OPAL-RT Technologies OP0 HIL Controller User Guide

20 OP0 HIL Controller Pin Assignments connector c Analog Outputs DBF (rear) Analog Outputs Analog Outputs 9 0 OP0 (front) Simulator Signal DBF rear) OP0 (front) Simulator Signal DBF (rear) OP0 (front) +AOUT00 Analog Outputs + -AOUT00 0 Analog Outputs - +AOUT0 Analog Outputs + -AOUT0 Analog Outputs - +AOUT0 Analog Outputs + -AOUT0 Analog Outputs - +AOUT0 Analog Outputs + -AOUT0 Analog Outputs - +AOUT0 Analog Outputs + -AOUT0 Analog Outputs - +AOUT0 Analog Outputs + -AOUT0 Analog Outputs - +AOUT0 Analog Outputs + -AOUT0 Analog Outputs - +AOUT0 Analog Outputs + -AOUT0 Analog Outputs - +AOUT0 9 Analog Outputs 9+ -AOUT0 Analog Outputs 9- +AOUT09 0 Analog Outputs 0+ -AOUT09 9 Analog Outputs 0- +AOUT0 Analog Outputs + -AOUT0 0 Analog Outputs - +AOUT Analog Outputs + -AOUT Analog Outputs - +AOUT Analog Outputs + -AOUT Analog Outputs - +AOUT Analog Outputs + -AOUT Analog Outputs - +AOUT Analog Outputs + -AOUT Analog Outputs - +AOUT Analog Outputs + -AOUT Analog Outputs - 9 OP0 HIL Controller User Guide OPAL-RT Technologies 0

21 GENERAL SPECIFICATIONS OP0 HIL Controller General Specifications Product name Part number Form factor OP0 HIL Controller N/A U Dimensions. x. x 0.cm HxWxD (. x 9 x. ) I/O connector Operating temperature Storage temperature Relative humidity Maximum altitude Sensor Specifications Current Sensor DBF, DB9, banana jacks 0 to 0 ºC (0 to 0ºF) - to ºC (- to ºF) 0 to 90%, non condensing,000 m ( ft.) These are the specifications that apply to the High Current Measurement connectors on the front of the OP0. Input range: Signal output range: Isolation: Bandwidth: A (factory default) ± 0 Volts Linearity: < 0.% Rise time: Power supplies: Voltage Sensor Galvanic,. Kv DC to 00 khz < Microseconds ± Volts These are the specifications that apply to the High Voltage Measurement connectors on the front of the OP0. Input range: Signal output range: Common mode: Bandwidth: Linearity: Power supplies: Up to 00 volts ± 0 Volts Greater than 00 volts after the resistive divider DC to 00 khz < 0. % Rise time: < microseconds ± Volts OPAL-RT Technologies OP0 HIL Controller User Guide

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23 Limited Warranty limited warranty LIMITED WARRANTY OPAL-RT Technologies Inc. warrants to the original purchaser and/or ultimate customer ( Purchaser ) of OPAL-RT products ( Product ) that if any part thereof proves to be defective in material or workmanship within one () year, such defective part will be repaired or replaced, free of charge, at OPAL-RT Technologies discretion, if shipped prepaid to OPAL-RT Technologies Inc. at Richardson, suite, Montreal, Quebec, Canada, HK G, in a package equal to or in the original container. The Product will be returned freight prepaid and repaired or replaced if it is determined by OPAL-RT Technologies Inc. that the part failed due to defective materials or workmanship. Otherwise, the fees will be charged to the client (see article warranty limitation and exclusion ). The repair or replacement of any such defective part shall be OPAL-RT Technologies sole and exclusive responsibility and liability under this limited warranty. Purchaser must request an RMA number before shipping any Product for repair:. Access the OPAL-RT website ( return-merchandise-authorization-rmarequest), click on support and select Return Merchandise (RMA).. Fill out the online form and submit. You will receive a notification with a thread-id that will be used for further exchange with support.. OPAL-RT s Support department will evaluate the return and either issue an RMA number via using the same thread-id. -- If the Product is returned for repair more than months after purchase, the Purchaser is responsible for the cost of repair. OPAL-RT will assess the repair and prepare a quote. The RMA number will be sent with the quote.. Only when the Purchaser receives the RMA number, may they ship the Product, prepaid, to OPAL-RT. return policy The following fees will apply when customers return products for credit: A full credit, less a % fee and less return fee will only be issued if the product is in perfect working condition and if the product is returned within month following the shipping date. If repairs are required on the returned product, the cost of these repairs will be deducted from the credit to be issued. No credits will be issued beyond the one month period. exclusions If third party products are part of the Product, OPAL-RT will honor the original manufacturer s warranty. This limited warranty does not cover consumable items, such as batteries, or items subject to wear or periodic replacement, including lamps, fuses or filter elements. OPAL-RT Technologies OP0 HIL Controller User Guide

24 Limited Warranty warranty limitation and exclusion OPAL-RT Technologies will have no further obligation under this limited warranty. All warranty obligations of OPAL-RT Technologies are void if the Product has been subject to abuse, misuse, negligence, or accident or if the Purchaser fails to perform any of the duties set forth in this limited warranty or if the Product has not been operated in accordance with instructions, or if the Product serial number has been removed or altered. disclaimer of unstated warranties The warranty printed above is the only warranty applicable to this purchase. All other warranties, express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose are hereby disclaimed. limitation of liability It is understood and agreed that OPAL-RT Technologies liability, whether in contract, in tort, under any warranty, in negligence or otherwise shall not exceed the amount of the purchase price paid by the purchaser for the product and under no circumstances shall OPAL-RT Technologies be liable for special, indirect, or consequential damages. The price stated for the product is a consideration limiting OPAL-RT Technologies liability. No action, regardless of form, arising out of the transactions under this warranty may be brought by the purchaser more than one year after the cause of actions has occurred. OP0 HIL Controller User Guide OPAL-RT Technologies

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26 CONTACT OPAL-RT Corporate Headquarters Richardson, Suite Montréal, Québec, Canada HK G Tel.: -9- Toll free: --9- Note: While every effort has been made to ensure accuracy in this publication, no responsibility can be accepted for errors or omissions. Data may change, as well as legislation, and you are strongly advised to obtain copies of the most recently issued regulations, standards, and guidelines. This publication is not intended to form the basis of a contract. Technical Services UM-0_RVN_.0 0/0 OPAL-RT Technologies Inc.