HEBCoN 2018 Conference Programme

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1 2018 Conference Programme Date: Wednesday 21 March HEBCoN Executive Committee Meeting 19.30: Informal buffet dinner Date: Thursday 22 March : Registration and Coffee : Conference Welcome: Mark Webster HEBCoN Chair & UWE : Keynote Speaker: Business Recovery Following a Critical Incident - Maxine De Brunner Maxine will deliver a speech drawn on personal examples from her career delivering high profile investigations and operations. She will talk about how transformation and leadership are intrinsic to Business Continuity in any business or sector and how she found courage to lead and learn during the most challenging of circumstances : Cyber Crime & Security in the HE sector: Claire Priestley, Director of IT, City University of London As we become ever more reliant on IT and web based facilities to provide key services and storage, Claire will look at the increasingly sophisticated threats to HEIs online environments and how these risks can be managed and mitigated : Tea/Coffee Break : Organisational Resilience at the University of Northampton: Growing Immunity to a Full Spectrum of Threats: Dr Mils Hill, Associate Professor in Risk, Resilience & Corporate Security & Nick Allen, EO to the VC s Office, University of Northampton In this interactive workshop Mils and Nick will describe the journey taken at Northampton to successfully enhance security and risk management. They will give an insight into how Scenario-Driven Exercises were used to test and re-engineer their strategic and operational responses to incidents, how successful engagement with Northampton s Senior Management Team was achieved and how that drove rapid changes in process and capability development. In addition delegates will be given an exclusive, early insight into the Campus and Higher Education Security Standard (CHESS) for which Mils and Nick won funding from the Home Office. The CHESS project is designed to co-ordinate a series of security and resilience standards against which colleges and higher education can assess their arrangements : Lunch : Case Study: Meningitis Outbreak at the University of Surrey Justin Cuckow, Business Continuity Manager & Laura Smythson, Deputy Director of Wellbeing & Lead Nurse, University of Surrey Following the serious illness of two students and the death of a third from Meningitis B, the University of Surrey delivered, with Public Health England, the largest meningitis vaccination campaign ever undertaken in the UK, immunising over 4,000 undergraduate students in the run up to summer exams. The case study shares the learning and highlights of some of the challenges involved in responding to protracted contagious and notifiable disease outbreaks. The session will be followed by a Q&A : Break out sessions. Delegates can choose from one of the following: Option A: Cyber Security at City University : Claire Priestley Claire will speak about the measures that she has put in place at City University and share good practice in a discussion format. Option B: Running a Business Impact Analysis: Chris Lintern, Ashton Resilience Exploring the key elements of a BIA, how to deliver it and how it can be used. Option C: Crisis management and Emergency Planning: Part 1: David Rubens, Deltar-TS This *two part session will look at an emergency management scenario from three perspectives strategic, tactical and operational, & how each factor is affected as an emergency response scenario unfolds. Participants will work collaboratively to develop innovative solutions based on their own experience. *Please note that delegates will need to commit to both break outs : Tea/Coffee Break : Break out sessions. Delegates can choose from one of the following: Option A: Cyber Security : Claire Priestley & UCISA Option B: Running a Business Impact Analysis: Chris Lintern, Jermyn s Consulting Option C: Crisis management and Emergency Planning: Part 2: David Rubens, Deltar-TS : Summary and Closing Comments 1 st Day: Mark Webster HEBCoN Chair : Gala Dinner. Please join us! This programme may be subject to change at short notice

2 2018 Conference Programme Date: Friday 23 March : Case study: the Manchester Arena bombing and how it affected MMU: Alan Cain, MMU The Manchester Arena Bombing affected not just MMU and Salford but also another four universities tangentially through their links to those involved in the atrocity, both perpetrators and victims. Alain Cain will present a case study on the events of the day, the after effects, how MMU and other institutions were drawn into it and the lessons that have been learned from it. The session will be followed by a Q&A : Tea/Coffee Break : HEBCoN AGM : Conference Close : Mark Webster : Brown Bag Lunch and delegates depart This programme may be subject to change at short notice

2018 Conference Speakers & Presenters KEYNOTE SPEAKER: Maxine De Brunner Maxine joined the Metropolitan Police Service (MPS) in 1986 and served at a variety of Boroughs within South London in both

During 1999 Maxine joined Specialist Operations and subsequently became part of the Specialist Crime Directorate as a specialist detective at Scotland Yard.

3 2018 Conference Speakers & Presenters KEYNOTE SPEAKER: Maxine De Brunner Maxine joined the Metropolitan Police Service (MPS) in 1986 and served at a variety of Boroughs within South London in both uniform and detective roles. She developed an interest in covert policing and pro-active crime during this time. During 1999 Maxine joined Specialist Operations and subsequently became part of the Specialist Crime Directorate as a specialist detective at Scotland Yard. During this period she worked within the kidnap unit, Arts and antiques and cheque and credit card squads. She also took responsibility for investigating high profile and sensitive cases involving the Royal family, politicians, and murders of British subjects abroad, corporate blackmail and money laundering. She later took charge of the National Witness Protection unit responsible for the protection of threatened witnesses, compromised terrorists, organised crime informants, undercover officers and Foreign and Commonwealth cases (including witnesses to international war crimes). She has led covert services including armed surveillance, intelligence, technical surveillance, Informant authorities, National Undercover Training and MPS deployments, Telephone Investigation Unit and the Central Authorities Bureau. Maxine was appointed a Chief Officer in In 2012 Maxine was appointed as a Deputy Assistant Commissioner responsible for ensuring London was prepared in the event of a terrorist attack. She spent her last two years of service as the Director of transformation responsible for the design and implementation of a new, digital and learning organization, fit for purpose in a new age. Maxine led the Metropolitan Police Business Continuity and Emergency Planning Directorate for three years, ensuring the organization could continue in the event of a major disaster or attack. Claire Priestley Director of IT, City University of London Claire joined City in Since joining the Education sector she has held roles as Director of Academic and Professional Process Change & Systems, Director of Application Management and Director of IT Business Management. Claire was appointed as Director of Information Technology in Prior to this Claire worked for twenty years (largely for FTSE 100 companies) gaining extensive experience of Management practices, in particular: Business Change Management; Project Management and People / Organisational Development. During this time, she won a number of awards for her achievements in Leadership, Performance, Innovation & Creativity, and Excellence in Service. Claire is an accredited member of the International Association of Facilitators, and has held a Practitioner role in this discipline for over 6 years. She is a mentor on the Aurora Women in Leadership programme run by the Leadership Foundation for Higher Education and works in support of Community Development where she regularly speaks at events and mentors young people in Inner London Community Projects. She recently won Future CIO of the Year at an event celebrating the IT industry s highest achieving women. Dr Mils Hill Associate Professor in Risk, Resilience & Corporate Security, University of Northampton Mils is currently Associate Professor in Risk, Resilience and Corporate Security at the University of Northampton Business School. After graduating with a PhD in1998, he joined the research agency of the Ministry of Defence, eventually leading the national research capability in targeting / defending decision-making and business processes (Information Operations). He was later seconded to the Cabinet Office, helping establish the Civil Contingencies Secretariat, building the resilience and security of UK plc, as well as supporting the development of foreign policy, legislation and operational interventions in civilian, defence, intelligence and other activities. He has worked with a number of government bodies, including 10 Downing Street and the Bank of England. He returned to academia in Mils has been involved in a wide range of research projects during his civil service, consultancy and academic career, with his main focus in the following subject areas: information warfare (IW) / information operations (IO); open source intelligence exploitation; cyberwarfare; targeting & defending decision-makers; scenario-planning and scenario-testing for policy and; operational and strategic decision-takers. He and Nick Allen recently successfully bid for Home Office funding for the CHESS project, which aims to coordinate a series of security and resilience standards against which colleges and higher education can assess their arrangements.

2017 Conference Speakers & Presenters Nick Allen Executive Officer in the Office of the Vice Chancellor, University of Northampton Nick is Executive Officer in the Office of the Vice Chancellor.

This included transforming business continuity at Northampton.

external examining and external scrutiny at the University.

4 2017 Conference Speakers & Presenters Nick Allen Executive Officer in the Office of the Vice Chancellor, University of Northampton Nick is Executive Officer in the Office of the Vice Chancellor. In this role, Nick works with the Vice Chancellor and Chief Operating Officer to support, among other activities, strategic planning and risk management processes. This included transforming business continuity at Northampton. In his former role at Northampton, Nick supported the University award ceremonies, certification and conferment processes and was previously a member of Northampton s quality team, supporting external examining and external scrutiny at the University. Nick has also worked at The Open University - where he worked as a member of a team funded by HEFCE supporting nationally-funded teaching and learning projects and schemes. He has also worked at Sheffield Hallam University, where he worked as an Administrative Assistant within an academic unit. Nick is one of the two Joint Midlands Regional Co-ordinators for the Association of University Administrators (AUA), a graduate of the AUA PgCert, an active PgCert mentor and is a former Chair of the PgCert Board of Study and a former AUA Trustee. Together, he and Dr Mils Hills have successfully bid for Home Office funding for the CHESS project. Justin Cuckow Business Continuity Manager, University of Surrey Justin is a senior emergency and business continuity manager with over eighteen years experience of crisis response and resilience development roles, holding an MSc in Project Management and Lead Auditor qualifications to ISO Justin s early experience was gained working internationally in Humanitarian Emergency Response. As in-country supply chain manager for the International Red Cross and other organisations, Justin led emergency response teams to manage the flow of essential supplies and equipment to affected populations in locations as diverse as Sri Lanka, Afghanistan, Angola, Indonesia and Niger. Returning to the UK in 2005 he led West Sussex County Council and Fire and Rescue Service to certification to the British Standard for Business Continuity, BS , the largest public sector organisation to achieve certification and the first in the UK. As Resilience Manager for Guy s and St Thomas NHS Foundation Trust for three years, Justin oversaw the development of the trusts response to ebola, the junior doctor strikes and acts of terrorism amongst other challenging risks and delivered a complex live exercise programme along the critical care pathway to ensure all three hospitals were prepared for major incidents, CBRNe incidents and business continuity disruptions. He also built a range of scenario based online training and exercise modules which have been successfully rolled out across NHS trusts. Justin joined the University of Surrey in July 2016 and has been a member of the Business Continuity Institute and Emergency Planning Society since Laura Smythson, BSc (hons) Health Sciences, Registered Nurse, MInstLM Deputy Director of Wellbeing & Lead Nurse, University of Surrey A University of Surrey Alumni, Laura qualified as a General Nurse in 2002 with a Batchelor s degree before working locally as a staff and senior staff nurse in acute medicine, specialising in cardiac care. In time, Laura followed a passion for palliative care and chronic medicine, working for a number of years in the community, before joining the University of Surrey s Health Centre as a Nursing Sister. Since 2006, Laura has developed the health service from a small, standalone team specialising in mental health and health promotion, to a large, forward thinking and integral part of the University Wellbeing Service. She now leads a dynamic Counselling and Nurse Advice team. Laura is a member of ILM, has a Higher Education Academy teaching qualification and is a member of both ILM and HEA. She is a key figure in the Healthy University network and sits on the Executive Board of the Student Health Association. In addition, she has recently been invited to sit on the University UK Health and Wellbeing Board as a representative of the Student Health Association and of the University of Surrey.

2017 Conference Speakers & Presenters Christopher Lintern Ashton Resilience Chris Lintern has been involved in business continuity for 16 years.

Crisis and Incident Management Teams, gaining a unique perspective on incident management.

He has considerable experience in business continuity, incident management, risk management and project management, which ensures he is well-suited to developing and delivering appropriate solutions

5 2017 Conference Speakers & Presenters Christopher Lintern Ashton Resilience Chris Lintern has been involved in business continuity for 16 years. Beginning at the Co-operative Insurance Society (the "CIS") in Manchester (during that organisation s most tumultuous period) and working within financial services, he was involved with both the Crisis and Incident Management Teams, gaining a unique perspective on incident management. In 2014 he joined Jermyn Consulting as a Senior Consultant and worked across a number of sectors including higher education, food production and engineering. He has considerable experience in business continuity, incident management, risk management and project management, which ensures he is well-suited to developing and delivering appropriate solutions for clients. He has led projects across a number of Higher Education Institutions and other sectors to deliver business continuity, incident management and IT Service Continuity solutions over the last two years. Chris has been a member of the Business Continuity Institute since Dr David Rubens D.SyRM, CSyP, FSy Deltar Training Solutions Dr David Rubens is Managing Director of Deltar Training Solutions, a full service training and risk management consultancy, focusing on areas involving high levels of complexity, organisational integration and potential catastrophic risk / loss. David has been a leading member of the UK private security sector since establishing his first consultancy in He is a Chartered Security Professional (CSyP) and a Board Director of the UK Security Institute. He holds an MSc in Security and Risk Management (2006) from Leicester University, where he was a Visiting Lecturer and Dissertation Supervisor on their Security, Terrorism and Policing programme ( ), and was a Visiting Lecturer on the Strategic Leadership Programme at the Security and Resilience Department, Cranfield University, UK Defence Academy ( ), focusing on terrorism and public policy, and the management of largescale, complex multi-agency operations. He is in demand as a speaker and chair at industry conferences and events. Alan Cain Head of Security & Business Continuity, Manchester Metropolitan University Alan Cain is the Head of Security & Business Continuity at Manchester Metropolitan University. He has fourteen years experience in security and emergency management, obtained in the higher education and diplomatic security sectors. His previous roles include Head of Security at the University of Leeds and Operations Support Manager at the US Embassy in London. He is currently studying for an MA in Terrorism and Security at the University of Salford and is a Fellow of the Security Institute.

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