Changing Lives, One Job at a Time! New York State INduStrIeS for the disabled, INC.

Transcription

1 Changing Lives, One Job at a Time! New York State INduStrIeS for the disabled, INC. annual report 2012

2 Today, New Yorkers with disabilities have increasingly valuable roles in our workforce, and we all benefit from their skills, knowledge, and expertise. We are fortunate to have NYSID as an exceptional resource that connects people with disabilities with the right job in the right environment, allowing them to thrive both professionally and personally. ~ Andrew M. Cuomo, Governor, New York State See Ana s story on page 10.

3 Contents Chair and CEO Annual Overview Employment Highlights Future Plans Customers of the Year Member Agency Employment Joslin Awards Program Member Agency of the Year Corporate Partner of the Year Report of Contracts Summary Financial Statements Board of Directors Dear NYSID Members and Supporters: Please join us in thanking Governor Cuomo for validating what we in the NYSID network experience firsthand in creating jobs for New Yorkers with disabilities, that Preferred Source opportunities make a difference toward a better New York. A paycheck is a livelihood to each of us. And a NYSID job is a connection to a greater livelihood than might otherwise be available to people with disabilities, a vastly underemployed segment of New York s capable workforce. The individuals who received our 2012 William B. Joslin Outstanding Performance Award and Employee of the Year Awards encountered the challenges of unemployment in their respective searches for gainful work and independence. Their stories and words echo NYSID s 2012 theme going forward: Changing Lives, One Job at a Time! Preferred Source jobs bring stability to communities across New York, enriching our state as a whole. In 2012, NYSID jobs changed 6,979 individual lives through gainful employment and $51.8 million in combined annual wages. Once again, we ve reached new highs in total wages and average hourly wage paid to NYSID Preferred Source workers, an amazing earnings capacity which increased 10% over the previous year. We all know that New York State benefits significantly by having a workforce which includes individuals with disabilities. NYSID will continue connecting New Yorkers with disabilities to the right job in the right environment, allowing them to flourish both professionally and personally. Your active commitment as NYSID members and supporters in this endeavor is more than simply appreciated it is critical to ensuring job opportunities for those who look to the Preferred Source Program to thrive as an employed New Yorker. For this, we commend you. Stephen Towler, Chairman Ronald P. Romano, President & Chief Executive Officer annual report

4 Susan Yule, The Arc, Oneida Lewis County Chapter NYSARC, Inc./ Progress Industries (Utica) 2012 Record Business Powers Job Creation NYSID s formula for success is straightforward and time-tested: solid member agency performance by capable workers to satisfy customer needs. For the second year in a row, we are proud to report 10% growth in our Preferred Source solutions. We delivered on more contracts than ever before, expanded into new markets and transitioned our workforce with New York s changing employment landscape, a business blueprint which continues to serve our people-centric program well. This outstanding 2012 business perfor mance steered employment to comparable best-ever indicators, resulting in a business year of which we can all be proud. More contracts, more jobs NYSID Preferred Source solutions have more than doubled in the past 10 years, as evidenced by more than respectable performance measures: 1,960 contracts for Preferred Source solutions $194 million in overall business 289 new 2012 customer satisfaction opportunities Four hundred net jobs resulted from new 2012 business, with continually increasing service relationships having the greatest influence on overall employment. Across the state, we began numerous new contracts which contributed to an impressive jobs total over the previous fiscal year: Office Temps: 102 new jobs at the NYC Human Resources Administration [Goodwill Industries of Greater NY/Northern NJ]. Digital Imaging: 24 new jobs for Westchester County Department of Social Services [Westchester Arc/eDocNY]. Janitorial: 16 jobs at Stony Brook University, taking this SUNY campus to an all-time high of 100 jobs across its three divisions [F E G S/ American Maintenance partnership]. Digital Imaging: 105 new jobs for the NYS Office of the State Comptroller since the contract s origination last year [Northeast Career Planning/ Focused Technologies; Schenectady County Chapter NYSARC, Inc./Image Data partnerships]. 2 New York State INduStrIeS for the disabled, INC.

5 Jeffrey Miller, Goodwill Industries of Greater NY & Northern NJ/ GoodTemps (Astoria) Top 10 Members By Preferred Source Contracts Human Technologies Corporation 179 F E G S 152 Liberty, the Montgomery County Chapter NYSARC, Inc. 110 Northeast Career Planning/The Norton Center, Inc. 94 Steuben County Chapter NYSARC, Inc. 86 AHRC NYC 67 Gateway Community Industries, Inc. 63 The Altamont Program, Inc. 63 The Arc Otsego 55 New Visions, Inc. 50 And while new contracts make more jobs possible, let s not forget the invaluable contribution of annual service contract renewals which round out NYSID s bottom line in a most essential way. In 2012, we renewed 39 customer relationships which had concluded their initial contract terms. We also worked diligently with our member agencies and customers to ensure that all individuals working on public works contracts were paid in accordance with prevailing wage requirements published by the NYS Department of Labor. Successfully negotiating new contract terms and wage rates maintains the livelihoods of hundreds of New Yorkers with disabilities as they positively impact state and local procurement budgets. We also remain committed to sustaining the commodity side of Preferred Source solutions, where more than 1,600 individuals performed NYSID jobs in In the face of statewide restructuring of procurement procedures, we stepped up efforts toward member-to-member purchases of products, more than doubling the preceding year. We also sought new customers through targeted marketing efforts, introducing the benefits of Preferred Source goods and services. What could be better measures of organizational success than the greatest number of contracts under way and inspiring performance by New Yorkers in support of state and local government procurement budgets? NYSID s strong member base, ever-increasing capabilities and highly-motivated workforce will lead us in living our values and following our mission: Turning business opportunities into JOBS for New Yorkers with disabilities. Top 10 Members By Preferred Source Jobs Goodwill Industries of Greater NY and Northern NJ 1,284 Human Technologies Corporation 410 The Altamont Program, Inc. 312 F E G S 300 AHRC NYC 282 Sullivan County Arc/Sullivan Industries 270 Wildcat Service Corporation 270 ACHIEVE, Broome-Tioga County Chapter NYSARC, Inc. 230 Center for Disability Services, Inc. 192 Fedcap Rehabilitation Services, Inc. 191 annual report

6 Ralph Haxton, Allegany County Chapter NYSARC, Inc./PWI (Wellsville) Changing Lives, One Job at a Time! NYSID contract workers are our best asset. They are the way we satisfy state government purchasers and build momentum for Preferred Source business solutions. Whether a new contract introduces more production work into a member agency facility or new service positions in the community, Preferred Source workers have options for rewarding employment and commensurate pay. In 2012, this dedicated workforce put its hands on thousands of products and delivered millions of hours providing temporary office support, cleaning buildings, digitizing records, processing mail, maintaining lawns, laundering linens, and much more. Employment grew by 10% this past year, concluding with impressive new Preferred Source livelihood measures: 3,978,888 employment hours $51,784,714 total wages A weighted average hourly wage of $13.01 The 2012 NYSID Preferred Source workforce earned $21 million more than 10 years ago, greater employment as a result of double the number of contracts over that same timeframe. Our objective is to continue this upward trend in support of an enduring job creation mission and vision of 10,000 Jobs By Job creation efforts must respond to the changing face of New York s workforce. To that end, NYSID supports job creation for service veterans through our member agencies and assists other support programs, promoting quality of life for veterans as they reintegrate into the New York State workforce. In addition, NYSID collaborates with MWBE firms not only to increase employment opportunities for New Yorkers with disabilities, but also to facilitate access to state government contracts and MWBE goal achievement for state agencies. 4 New York State INduStrIeS for the disabled, INC.

7 Amanda Faulkner, The Arc Otsego (Oneonta) New York s fiscal health and that of individual communities are improved when individuals with disabilities pursue gainful work and careers. A recent Economic Impact Study assessed the direct economic effect of NYSID Preferred Source opportunities to our state over a 10-year period, concluding that NYSID sales make a positive contribution to jobs and income in New York. NYSID sales have supported 33,000 full-time jobs and pumped over $1 billion in earnings into the economy. Throughout the course of the study, one overriding characteristic of workers with disabilities stood out: the desire to work. Moreover, one survey respondent indicated that integrating workers with disabilities into a business s workforce improved the efficiency of all workers. As taxpayers rather than recipients, New Yorkers with disabilities contribute to the overall economic multiplier effect that plays a vital and supportive role in New York s ongoing fiscal recovery. In this difficult economic climate, the efforts of our member agencies and private sector business partners provide opportunities for this vastly underemployed cross-section of New Yorkers to increase their livelihoods. These efforts, along with the support of our valued Preferred Source customers and State legislators, have never been more important. annual report

8 Catherine Allen, E-BizDocs (Menands) New Directions, New Jobs NYSID is firmly committed to assisting our member agencies and private sector business partners in maintaining a competitive edge in the Preferred Source marketplace and beyond government procurement toward greater job creation. Corporate partnering itself will continue as a solid strategy for expanding skill sets for New Yorkers with disabilities into new opportunities, serving as a model for private business ventures such as franchising. Focus on facility-based work opportunities that are price competitive and increase wages paid to this important segment of workers is extremely critical today. Our financial assistance measures through loans and grants allow members to make changes to equipment and procedures which raise the bar of capability and competitiveness. We are also working with strategic sourcing consultants in sourcing materials to reduce costs and finding opportunities which may create employment for those who choose this setting. Another avenue of process improvement to sharpen competitiveness is uniting higher education institutions and member agencies through CREATE (Cultivat- ing Resources for Employment with Assistive TEchnology), our new assistive technology competition. The pilot phase concluded in 2012 and we re looking forward to a statewide initiative of college engineering students and NYSID member agencies collaborating on real-time work/life improvements for New Yorkers with disabilities. NYSID s total membership is now at an all-time high of 166 member agencies and private sector business partners, our greatest resource for building on the momentum of the past two years growth. Through new customers and new business enterprises, we will strive collectively to meet an enduring commitment to the social intent of the Preferred Source Law, changing lives through jobs that people want. 6 New York State INduStrIeS for the disabled, INC.

9 CUSTOMERS OF THE YEAR State GoVerNMeNt agency of the Year The State University of New York at Stony Brook is commended for a 25-year association with NYSID Preferred Source procurement across its three divisions, creating diverse employment opportunities for New Yorkers with disabilities. Stony Brook is an exemplary role model throughout the SUNY system toward this commitment. On a given day, more than 100 Preferred Source jobs provide important services in support of Stony Brook s many missions. People with disabilities clean academic, athletic and health care buildings, maintain the exterior needs of various facilities, launder uniforms and linens, scan confidential student and patient records, provide secure document destruction, assemble IV starter kits, and more. Stony Brook also purchases a number of custom NYSID apparel items. Stony Brook brings their procurement needs to us because our Preferred Source solutions more than meet their needs. This is clearly illustrated by more than 35 individual 2012 contracts totaling $8 million that put people to work in jobs supporting Stony Brook missions of service to New York students and families. In every instance of working together with NYSID, we have achieved very high goals by operating as a partnership. We are very proud to be recognized by your organization for this 25-year relationship. ~ Gary Dasaro, Director of Hospital Purchasing local GoVerNMeNt agency of the Year NYSID s relationship with Westchester County spans over two decades, with each new contract creating more jobs for New Yorkers with disabilities. Whether cleaning the Daronco Courthouse and Low Rise Building, scanning documents for the County Clerk s Office, providing numerous office products, or cleaning the Westchester Community College campus, this wide-ranging support of Preferred Source solutions benefits the County and its taxpayers. The 2012 total Preferred Source procurement by Westchester County exceeded $3.8 million in goods and services through seven individual NYSID member agencies, resulting in 65 jobs for New Yorkers with disabilities. Westchester is honored to receive NYSID s Local Government Agency Customer of the Year Award. A vibrant economy needs the contributions of all workers, including those with disabilities. Westchester will continue to promote and support employment opportunities for all. ~ Robert P. Astorino, County Executive annual report

10 Changing Lives One Job at a Time Across New York The 2012 Member Agency Employment report is based on Quarterly Employment Report data as supplied by NYSID member agencies for the period of July 1, 2011 to June 30, County/NYSID Member Agency Employment Hours People Working ALBANY Action Window Cleaning, Inc. ~The Altamont Program, Inc Camelot Consulting, Inc. ~Northeast Career Planning/The Norton Center, Inc. 4,381 6 Center for Disability Services, Inc. 82, E-BizDocs ~Center for Disability Services, Inc. 21, Focused Technologies ~Northeast Career Planning/ The Norton Center, Inc. 114, Image Data, Inc. ~Schenectady County Chapter NYSARC, Inc. 52, Immediate Mailing Services, Inc. ~Northeast Career Planning/The Norton Center, Inc. 5,204 8 Janitronics, Inc. ~The Altamont Program, Inc. 65, New Visions, Inc. 86, Northeast Career Planning/The Norton Center, Inc. 23, Rayben Enterprises, Inc. ~The Altamont Program, Inc. 69, Rehabilitation Support Services 25, Second Chance Opportunities, Inc ALLEGANY Allegany County Chapter NYSARC, Inc./PWI 15, BRONX Direct Environmental Corporation ~Osborne Association 2 1 Osborne Association 82, Per Scholas, Inc. ~Goodwill Industries of Greater NY & Northern NJ 2,081 1 BROOME Able Industries, Inc. *agency ceased operations , ACHIEVE, Broome-Tioga County Chapter NYSARC, Inc./Country Valley Industries 37, Bates Troy, Inc. ~ACHIEVE, Broome-Tioga County Chapter NYSARC, Inc. 7,733 5 Sheltered Workshop for the Disabled *agency ceased operations ,181 9 SOURCECORP BPS, Inc. ~ACHIEVE, Broome-Tioga County Chapter NYSARC, Inc. 37, CATTARAUGUS Cattaraugus County Chapter NYSARC, Inc./ The ReHabilitation Center 8, CHAUTAUQUA Chautauqua County Chapter NYSARC, Inc./ The Resource Center 18, CHEMUNG Capabilities, Inc. 9, Chemung County Chapter NYSARC, Inc./ Southern Tier Industries 9, CLINTON Clinton County Chapter NYSARC, Inc./ Champlain Valley Industries 8, ~ In partnership with County/NYSID Member Agency Employment Hours People Working COLUMBIA Columbia County Chapter NYSARC, Inc./COARC CORTLAND Ames Linen Services ~J.M. Murray Center, Inc GSG Vincent Furniture Restoration, LLC* ~J.M. Murray Center, Inc. *partner ceased operations , J.M. Murray Center, Inc. 36, DELAWARE Delaware County Chapter NYSARC, Inc./ Resources for Industry DUTCHESS Dutchess County Chapter NYSARC, Inc. 3,103 4 Keon Center, C.A.R.C., Inc. 2, ERIE Erie County Chapter NYSARC, Inc./Heritage Centers 3, Phoenix Frontier, Inc. 34, Southeast Works, Inc. 4, Suburban Adult Services, Inc. 26,547 6 ESSEX Essex County Chapter NYSARC, Inc./ Mountain Lake Services 2, FRANKLIN North Star Industries/Citizen Advocates 4, FULTON Fulton County Chapter NYSARC, Inc./ Lexington Industries 8, GENESEE Genesee County Chapter NYSARC, Inc. 39, HERKIMER Herkimer County Chapter NYSARC, Inc./ Herkimer Industries 1,716 6 LEWIS Jefferson Rehabilitation Center 7, LIVINGSTON Livingston-Wyoming Arc/Hilltop Industries 11, KINGS American Document Security Corporation ~F E G S 2,115 3 MADISON Madison-Cortland County Chapter NYSARC, Inc./ Alternatives Industry 5, MONROE CDS Monarch/Unistel 5, Lifetime Assistance, Inc./LAICO Industries 6, Rochester Rehabilitation Center, Inc. 71, MONTGOMERY Liberty, the Montgomery County Chapter NYSARC, Inc. 51, New York State INduStrIeS for the disabled, INC.

11 County/NYSID Member Agency Employment Hours People Working NASSAU AHRC Nassau County 7, American Security Shredding Corporation ~F E G S 1,477 2 Angelica Textile Services, Inc. ~F E G S 15,529 9 G9 Turf, Inc. ~The Altamont Program, Inc. 8 1 OceanSide Institutional Industries, Inc. ~AHRC Nassau County 7,325 4 R & W Inventory, LLC ~F E G S 5, NEW YORK AHRC NYC 290, Caso, Inc. ~Fedcap Rehabilitation Services, Inc. 1,863 * *workers included in Fedcap total, see below Center for Employment Opportunities 5, Corporate Source, Inc. 77, Doe Fund, Inc. 3, F E G S 1,606 9 Fedcap Rehabilitation Services, Inc. 306, Lifespire, Inc. 13, nextsource, Inc. ~F E G S 75, Scarab Consulting ~F E G S 2,059 7 Wildcat Service Corporation * an affiliate of Fedcap Rehabilitation Services, Inc. 184, ONEIDA The Arc, Oneida-Lewis County Chapter NYSARC, Inc./Progress Industries 2, Human Technologies Corporation 133, ONONDAGA Atlas Health Care Linen Services ~Onondaga County Chapter NYSARC, Inc./Monarch Enterprises 6,809 8 Onondaga County Chapter NYSARC, Inc./ Monarch Enterprises 16, ONTARIO Ontario County Chapter NYSARC, Inc./Pathways 6, ORANGE Occupations, Inc. 101, OSWEGO Oswego Industries, Inc. 6, OTSEGO The Arc Otsego 39, QUEENS Goodwill Industries of Greater NY and Northern NJ 938, PSCH, Inc. 16, RENSSELAER Atlas Health Care Linen Services ~Rensselaer County Chapter NYSARC, Inc./Riverside Enterprises 3,887 2 Rensselaer County Chapter NYSARC, Inc./ Riverside Enterprises 5, ROCKLAND Bear Hill, Inc Jawonio, Inc. 79, County/NYSID Member Agency Employment Hours People Working SARATOGA Saratoga Bridges NYSARC, Inc./Alpha Industries 10, SCHENECTADY Schenectady County Chapter NYSARC, Inc./ Pine Ridge Industries 11, The Altamont Program, Inc. 145, SCHOHARIE Schoharie County Chapter NYSARC, Inc./ Toe Path Industries 4, SCHUYLER Cornell Laundry and Cleaning Center ~Schuyler County Chapter NYSARC, Inc. 1,179 1 SENECA Seneca Cayuga Counties Chapter NYSARC, Inc./ Seneca Cayuga Industries 7, ST. LAWRENCE St. Lawrence County Chapter NYSARC, Inc./ Seaway Industries 14, STEUBEN Steuben County Chapter NYSARC, Inc. 9, SUFFOLK American Maintenance ~AHRC NYC 22, American Maintenance ~F E G S 84, Carlstrom & Ritter, Inc. ~F E G S 12, Imaging and Microfilm Access ~SkillsUnlimited 2,036 3 LandTek Group, Inc. ~F E G S 1,870 7 Maryhaven Center of Hope 17, Mayco Building Services, Inc. ~F E G S Skills Unlimited, Inc. 6,250 9 Terranova Landscapes, Inc. ~F E G S 8, SULLIVAN Sullivan Arc/Sullivan Industries 12, ULSTER Gateway Community Industries, Inc. 28, Ulster-Greene Arc/Pilot Industries 1, WARREN Community, Work, and Independence, Inc. 10, WAYNE Wayne ARC 20, WESTCHESTER Westchester Arc 38, Unitex Rental Textiles Services ~F E G S 18, YATES Yates County Chapter NYSARC, Inc Total 3,978,888 6,979 annual report

12 Excellence Embodied: The William B. Joslin Outstanding Performance Award Ana Cortorreal of Fedcap Rehabilitation Services in Manhattan is the ninth recipient of NYSID s highest people-centered award. Seeking greater work opportunities than those available to deaf individuals in her native Dominican Republic, Ana came to the U.S. more than eight years ago. Her husband, who is also deaf, encouraged Ana to contact the ACCES-VR office of the NYS Department of Education, which referred her to Fedcap s custodial training program. She soon began working on a NYSID Preferred Source contract with the Long Island Rail Road (LIRR), where she has since garnered attention for her ability to be a team player, wicked sense of humor, and overall phenomenal work ethic. The LIRR system serves more than 66,000 commuters a day, creating a never-ending stream of foot traffic, mountains of trash and a uniquely challenging work environment. Despite these challenges, Ana is a highly productive employee who rates as beyond outstanding with supervisors. She completes assignments in less than the allotted time, communicates and asks for additional work whenever she finishes early, proactively approaches projects, and is especially good at improvising on the fly. Her smile and hard work often draw the attention of LIRR staff recently, the ticket office commended her performance. The vastly improved livelihood as an LIRR team member allowed Ana, her husband and their son a hearing 4-year-old who currently speaks fluent English and Spanish, in addition to sign language to move into their own apartment. After a year and a half with LIRR, Ana s team members and supervisors consider her a star and note that if you did not know in advance she had a disability, it would be hard to tell at all. In this way, Ana embodies what the Joslin Award is about her life and that of her family have been made better with the help of NYSID, and the LIRR has gained an invaluable team member in Ana. Ana s distinction as the 2012 William B. Joslin Outstanding Performance Award recipient was recognized by the Daily News during National Disability Employ ment Awareness Month in October In previous job attempts, I was very frustrated and Fedcap has helped me find myself. To be able to support my family is wonderful. Thank you for the honor and respect of being given this amazing award. ~ Ana Cortorreal Fedcap Rehabilitation Services (Manhattan) Ana Cortorreal and family. 10 New York State INduStrIeS for the disabled, INC.

13 The Class of 2012 Joslin Outstanding Performers: All Joslin Outstanding Performers receive a recognition letter, award certificate, and $250 cash award, and are profiled in an annual yearbook. The final William B. Joslin Out standing Performance Award consists of a commemorative plaque and $1,000 cash award. Catherine Allen E-BizDocs William Alston American Maintenance Stephen Babyak The Corporate Source Bob Barnes Chemung County Chapter NYSARC, Inc./ Southern Tier Industries William Briggs St. Lawrence County Chapter NYSARC, Inc./Seaway Industries Joseph Brown PSCH, Inc./Clean Corp. Donald Caza Essex County Chapter NYSARC, Inc./ Mountain Lake Services Keith Clark Center for Disability Services, Inc. Mariah Clement Onondaga County Chapter NYSARC, Inc./Monarch Industries Barbara Coccia Rochester Rehabilitation Center, Inc. Timothy Cook Madison Cortland County Chapter NYSARC, Inc./Alternatives Industry Bradley Copeland Northeast Career Planning/ The Norton Center, Inc. Ana Cortorreal Fedcap Rehabilitation Services, Inc. Peter Craven Gateway Community Industries, Inc. Paul Danson Southeast Works, Inc. James Dee Steuben County Chapter NYSARC, Inc. Kimberly DeJesus Maryhaven Center of Hope Sheila DeSantis Image Data, Inc. Zachary Durkee Fulton County Chapter NYSARC, Inc./Lexington Industries Past Joslin Outstanding Performance Award Winners 2011 Nelson Hooper F E G S [Manhattan] 2007 Frank Lange Steuben County Chapter NYSARC, Inc. [Bath] 2010 Robert Wells Gateway Community Industries, Inc. [Kingston] 2006 Mark Daube Genesee County Chapter NYSARC, Inc. [Batavia] 2009 Mike Miles Oswego Industries, Inc. [Fulton] 2005 Matthew Maxwell CDS Monarch [Rochester] 2008 Linda Rollins Rochester Rehabilitation Center [Rochester] 2004 Kathleen Kasey Knott Allegany County Chapter NYSARC, Inc. [Wellsville] Katrina Erb Herkimer County Chapter NYSARC, Inc./ Herkimer Industries Amanda Faulkner The Arc Otsego Fred Ferrainolo The Arc of Livingston-Wyoming/ Hilltop Industries Anthony Giamattei Rehabilitation Support Services Jerome Hahn AHRC Nassau County Edward Hanner New Visions, Inc. Ralph Haxton Allegany County Chapter NYSARC, Inc./PWI Leone Jackson Terranova Landscapes, Inc. David Jenks Lifetime Assistance, Inc./LAICO Industries Dominique Jennings Schenectady County Chapter NYSARC, Inc./Pineridge Industries Jeremy Jones Human Technologies Corporation Laura Keunzig Imaging and Microfilm Access, Inc. Roxanne Kio Genesee County Chapter NYSARC, Inc. Shirley LaFave Citizen Advocates, Inc./North Star Industries Sue Ann Lander Ulster-Greene Arc Dennis Lyons Angelica Textile Services, Inc. Caroline Mancino Westchester Arc/eDocNY William Martin Cattaraugus County Chapter NYSARC, Inc./The ReHabilitation Center Robert McGowan Saratoga Bridges NYSARC, Inc./ Alpha Industries Shari Miller ACHIEVE and Country Valley Industries/ Broome-Tioga County Chapter NYSARC, Inc. Jeffrey Miller Goodwill Industries of Greater NY & Northern NJ/GoodTemps Richard Mitchell Focused Technologies Anna Moy AHRC NYC Terrence Mullen Sullivan Arc/Sullivan Industries Francis Reed The Altamont Program, Inc. Krisy Rotondo Wayne ARC Patricia Rutkowski Community, Work & Independence, Inc. Paul Saxton Ontario County Chapter NYSARC, Inc./ Pathways Jonah Seymour Oswego Industries, Inc. Vickie Shaw Jefferson Rehabilitation Center Jeremy Swarthout Chautauqua County Chapter NYSARC, Inc./The Resource Center Joseph Swen J.M. Murray Center Max Tassy, Jr. Jawonio, Inc. Barry Thompson The Osborne Association Garth Van Etten CDS Monarch Sabrina Warner Schoharie County Chapter NYSARC, Inc./Toe Path Industries Harry Whitman Liberty, the Montgomery County Chapter NYSARC, Inc. Robin Wilson Seneca Cayuga Counties Chapter NYSARC, Inc./Seneca Cayuga Industries Wanda Winters Columbia County Chapter NYSARC, Inc./COARC Susan Yule The Arc, Oneida Lewis County Chapter NYSARC, Inc./Progress Industries annual report

14 MEMBER AGENCY OF THE YEAR GoodwIll INduStrIeS of Greater NY & NortherN NJ/GoodteMpS william forrester, president & Ceo Goodwill s connection to NYSID Preferred Source jobs can easily be characterized by a 25-year commitment to a shared mission toward NYC residents with disabilities. Over the years, Goodwill has grown its Preferred Source contracts by city government agencies with competent workforces for temporary office, janitorial and messenger services. Recognizing that temporary office work would offer NYC residents with disabilities the widest range of employment opportunities, Goodwill established the GoodTemps employment division in This has only strengthened its NYSID partnership over the years, so much so that 42 total Goodwill contracts were underway in 2012, employing 1,284 people in jobs that recognized each individual s full potential. GoodTemps can be proud of several noteworthy 2012 contracts including temporary services for the NYC Human Resources Administration, the NYC Board of Elections and the Metropolitan Transportation Authority which helped these important customers provide vital services while creating hundreds of new jobs for individuals with disabilities. We are fortunate to have a lengthy partnership with NYSID which has put more than 10,000 individuals with disabilities to work over many years. ~ William Forrester, President & CEO EMPLOYEE OF THE YEAR Curt thompson Curt is employed through GoodTemps at the NYC Department of Education office in Queens, where he works on the vitally important discounted lunch program which provides assistance to thousands of families citywide each year. As a first line supervisor, he helps parents to apply and register their children for the program, a responsibility which he approaches with exemplary dedication in an often challenging environment. Despite years of managing chronic pain which once prevented him from being employed, Curt has found a niche at GoodTemps that speaks to his passion for making a difference in the lives of others. Being named Employee of the Year is a good feeling. I am happy and respected at my job, and I make a difference every day. ~ Curt Thompson, Employee of the Year 12 New York State INduStrIeS for the disabled, INC.

15 CORPORATE PARTNER OF THE YEAR bates troy, INC. ara kradjian, Chief operating officer Bates Troy, Inc., a three-generation commercial laundry business in Binghamton, has long been committed to employing a diverse workforce in a changing community. Through a partnership with ACHIEVE and Country Valley Industries, individuals with disabilities in Broome and Tioga counties have had the opportunity to work on NYSID Preferred Source laundry contracts at the Country Valley production center and at the Bates Troy facility since Each day, more than 100 local residents are folding and processing laundry for customers like SUNY Upstate Medical University, nursing facilities and veterans homes, and the Greater Binghamton Health Center. Bates Troy truly exemplifies how a private sector New York State business can help support jobs for New Yorkers with disabilities through its enduring commitment to an honest day s pay for an honest day s work. We have a wonderful partnership with ACHIEVE and NYSID in creating new jobs. We re honored to receive the distinction of NYSID s Corporate Partner of the Year. ~ Ara Kradjian, Chief Operating Officer EMPLOYEE OF THE YEAR StepheN SChrauGer Stephen recently celebrated 10 years of work on the Bates Troy partnership, a position he progressed to over his lengthy association with ACHIEVE and Country Valley Industries. Through the agency s Supported Employment Program, he was placed into community jobs after first coming to the production center in 1994 to improve his vocational skill set. This brought Stephen to Bates Troy, where he has since thrived on the fastpaced laundry services team. He takes great pride in his ability to work at many different tasks and his length of service, helping Bates Troy satisfy its Preferred Source health care customers. It makes me happy being the Employee of the Year. I like working here. ~ Stephen Schrauger, Employee of the Year annual report

16 2012 Report of Contracts Held By NYSID Member Agencies Member Agencies Holding NYSID Contracts *as of 6/30/ New Contracts 289 Member Agencies Providing Commodities 43 Member Agencies Providing Services 98 Corporate Partners (Associate Members) *as of 6/30/12 39 FY 2012 Member Agency Contract Values Commodities $ 35,129,144 Services 159,770,094 Total $194,899,238 Number of Commodity Contracts 858 Number of Services Contracts 1,102 Total 2012 Contracts 1,960 FY 2012 Commodities Contracts Category Contracts Performance Apparel 329 $ 6,115,925 Food & Beverages 56 4,163,675 Health Care ,771,832 Janitorial ,559,650 Office 112 2,555,485 Miscellaneous ,577 Total 858 $35,129,144 Harry Whitman, Liberty, the Montgomery County Chapter NYSARC, Inc. (Amsterdam) FY 2012 Services Contracts Category Contracts Performance Assembly 2 $ 117,630 Document Imaging/ Micrographics ,973,506 Electronics Recycling 1 13,351 Furniture Restoration 2 183,962 Groundskeeping 124 4,794,563 Inventory 3 366,650 Janitorial ,933,144 Laundry 65 12,625,516 Mailing 54 8,075,542 Meals & Food Service 6 132,941 Messenger/Delivery 13 3,362,088 Office ,920,685 Refuse Removal/Recycling 2 810,753 Secure Document Destruction ,600 Snow Removal 5 842,163 Total 1,102 $159,770, New York State INduStrIeS for the disabled, INC.

17 Stephen Schrauger, Bates Troy, Inc. (Binghamton) Summary Financial Statements Statement of Financial Position (As of September 30, 2012) Assets Cash and cash equivalents $ 805,000 Investments, net 4,451,000 Accounts receivable, net 36,456,000 Inventory 1,372,000 Prepaid expenses and other assets 197,000 Property and equipment, net 2,524,000 Total Assets $45,805,000 Liabilities & Net Assets Liabilities: Accounts payable $ 28,234,000 Note payable 1,853,000 Accrued expenses and other liabilities 704,000 Total Liabilities $30,791,000 Statement of Activities (Year Ended September 30, 2012) Gross Sales $195,647,000 Total revenues 7,143,000 Total expenses 5,833,000 Operating income 1,310,000 Other income 688,000 Increase in net assets 1,998,000 Net assets, beginning of year 13,016,000 Net assets, end of year $ 15,014,000 Net Assets: Undesignated $ 10,434,000 Board Designated 4,580,000 Total Net Assets 15,014,000 Total Liabilities & Net Assets $45,805,000 annual report

18 Back row: Christopher Burke, James Flanigan, Stanfort Perry, Henry Cohen, Carolina Cordero Dyer, Alan Krafchin, Kevin Crosley, Michael Decker, William Forrester. Front row: Jacqueline Gentile, Stephen Towler, Ronald Romano, Francoise Dunefsky, Robert Schwartz. Missing from photo: Frank Coco, Donald Siegel Board of Directors OFFICERS Chairperson Stephen Towler AHRC NYC Vice Chairperson Robert W. Schwartz Schwartz Heslin Group, Inc. Secretary Jacqueline Gentile The Altamont Program, Inc. Treasurer Francoise Dunefsky Gateway Community Industries, Inc. Immediate Past Chairperson James Flanigan Rensselaer County Chapter NYSARC, Inc. (retired) President & Chief Executive Officer Ronald P. Romano BOARD MEMBERS Christopher Burke Northeastern Association for the Blind at Albany Henry Cohen U.S. Foodservice/SOFCO Division (retired) Kevin Crosley Herkimer County Chapter NYSARC, Inc. Michael Decker Liberty, the Montgomery County Chapter NYSARC, Inc. Carolina Cordero Dyer The Osborne Association William Forrester Goodwill Industries of Greater NY & Northern NJ Alan Krafchin Center for Disability Services, Inc. Stanfort Perry Onondaga County Chapter NYSARC, Inc. Donald Siegel, Ph.D. SUNY at Albany Frank Coco Ex Officio, VESID Counsel Nixon Peabody LLP 16 New York State INduStrIeS for the disabled, INC.

19 Zachary Durkee, Fulton County Chapter NYSARC, Inc./ Lexington Industries (Gloversville) Corporate Officers President & Chief Executive Officer Ronald P. Romano Controller Margie L. Castellana Vice President of Administration Eileen McCarthy Vice President of Business Development Andrew J. Grosso Vice President of Business Operations Tim Mott Vice President of Contract Administration & Quality Management Karen L. DiBella Vice President of Sales Joseph Messina

20 annual report 2012 NYSId S MISSIoN: Turning business opportunities into JOBS for New Yorkers with disabilities. New York State INduStrIeS for the disabled, INC. Corporate Headquarters NYC Sales Office Distribution Center Toll-free: Columbia Circle Drive 352 Seventh Avenue, Suite B Balzano Drive Albany, NY New York, NY Johnstown, NY New York State INduStrIeS for the disabled, INC.