Startup Guide. Your Hoosier Care Connect. Serving Hoosier Healthwise, Healthy Indiana Plan and Hoosier Care Connect

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1 Serving Hoosier Healthwise, Healthy Indiana Plan and Hoosier Care Connect Your Hoosier Care Connect Startup Guide Five ways to get the most out of your health plan AIN-MEM

2 Welcome to your Hoosier Care Connect (HCC) Startup Guide! We re always working to make health care easier for you, so we ve listed the top five things you can do to get the most out of your Anthem health care benefits.

Number1 Call your primary medical provider (PMP) Your doctor or PMP is the first person you call for your health care needs. He or she will help with things like: Checkups and vaccines.

3 Number1 Call your primary medical provider (PMP) Your doctor or PMP is the first person you call for your health care needs. He or she will help with things like: Checkups and vaccines. Referrals to specialists. Referrals for tests and services. Admission to a hospital. To make sure you get care right away, we ll choose a PMP for you. If you want a different PMP, log in or register at click on Change Your PMP and follow the steps to choose a new one. Or download the free Anthem Medicaid App from the App Store or Google Play to find doctors, view claims and more. If you need help, call us at (TTY 711).

Number2 Complete the Health Needs Screening The Health Needs Screening (HNS) is very important. It s a list of questions that helps us know what kind of care you may need.

4 Number2 Complete the Health Needs Screening The Health Needs Screening (HNS) is very important. It s a list of questions that helps us know what kind of care you may need. We ll call you to help you take the HNS. Plus, we ll reward you for it! Once you complete the HNS, you ll earn $10 as part of the Anthem Rewards Program for Walmart purchases. If you d like to complete the HNS on your own, you can: Visit a Pursuant Health kiosk in a nearby Walmart pharmacy. Go online to Call (TTY 711). 3 Number Get preventive care Good health starts with preventive care. This is the care you get when you go to your PMP before you get sick. To get your reward, you ll need to complete the HNS within 90 days of joining Anthem. So don t wait! You can also earn other rewards in the future. You should see your PMP at least once a year for a wellness checkup. This checkup gives your PMP the chance to get to know your health care needs. You should also see your PMP for shots and exams, like mammograms for women or prostate cancer screenings for men. We ll send you reminders about your wellness checkups and exams so you don t miss them. Visit to learn about other incentives like quitting smoking and wellness visits.

6 4 Number Use our ride service to get to your appointments Having trouble getting to the doctor should never stand between you and your health. We offer transportation assistance to help you get to your doctor s office, as well as to: Anthem health education classes. Renewal appointments. Women, Infants, and Children (WIC) office. Your pharmacy after leaving the doctor s office. Follow these steps to use this benefit. 1. Make the call Call LogistiCare at (TTY ) Monday through Friday, 8 a.m. to 8 p.m. Eastern time. Rides must be set up at least 48 hours in advance. 2. Set up your ride When you call LogistiCare, you ll need to tell them: Your member ID number (on your ID card) or Social Security number. The date, time, address and phone number of where you re going. Any extra help you may need. Do you use a walker or wheelchair? 3. Book your return trip When your appointment is over, call LogistiCare for an estimated time of arrival. The driver will try to pick you up within the first hour of your call. Remember these five things to get the most out of your health care And if you have any questions or concerns, call (TTY 711) Monday through Friday from 8 a.m. to 8 p.m. Eastern time. Or visit us at

Make the most of your pharmacy benefits Number 5 Your pharmacy benefits give you what you need to get and stay healthy, including: Prescription drugs.

7 Make the most of your pharmacy benefits Number 5 Your pharmacy benefits give you what you need to get and stay healthy, including: Prescription drugs. Over-the-counter (OTC) items listed on the OTC Drug Formulary. And more. You can find the full list of preferred drugs in your plan at When you re ready, take your prescription to any Express Scripts pharmacy in your plan. Show your member ID card when you pick up your prescription.

8 Call for free translation/llame para una traducción sin costo: (Hoosier Healthwise, Healthy Indiana Plan); (Hoosier Care Connect); TTY 711. Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc., independent licensee of the Blue Cross and Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc.

MyHealth. How to Use Your Health Plan. Turn a Sick Visit into a Well Visit. Volume 6, Issue Dear Member:

MyHealth. How to Use Your Health Plan. Turn a Sick Visit into a Well Visit. Volume 6, Issue Dear Member: MyHealth Volume 6, Issue 1 2007 How to Use Your Health Plan Welcome to Anthem Blue Cross and Blue Shield. We are happy to have you as a member of the Hoosier Healthwise program. It s our job to make health