Using Your B.R.A.I.N.

Transcription

1 Using Your B.R.A.I.N. Presented by: CAROL BOWSER Conflict Management Strategies, Inc.

2 Using Your B.R.A.I.N. Fast, Easy, Technique to Artfully Negotiate Through Tough Conversations

3 Using Your B.R.A.I.N. Negotiation is the life skill that no one ever taught you, but everyone expects you to know how to do.

4 Goals Learn New Tool Apply knowledge Laugh at least once

5 In conflict we react because we care. Professor Michelle LeBaron

6 What is Negotiation Anyway? Problem Solving Discussion Collaboration

7 Negotiate???

8 The Awful Truth Reflect List 3 reasons (either professional or personal) that you have chosen not to negotiate with someone. What benefit did you receive by choosing not to engage with that person?

9 Big Misconception

10 Big Misconception Nothing Important was just banged out (Unless there was a lot of crying and yelling involved.)

11 Preparatory Questions What are you trying to accomplish? Who needs to be there? Why is this important? What might be important to the other individuals attending? Are you willing to negotiate at all?

12 B.R.A.I.N. Exercise

13 Going to VEGAS!!!!

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15 B.R.A.I.N. Exercise

16 Using Your B.R.A.I.N. B Benefits - To me Emotionally Spiritually Professionally

17 Using Your B.R.A.I.N. B Benefits - To the Department or Workgroup Recognition More budget Expansion of Resources

18 Using Your B.R.A.I.N. B Benefits - To Organization Profit Revenue Good will Alignment with Goals and long term objectives

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20 Using Your B.R.A.I.N. R Risks -To me Time Costs Emotionally

21 Using Your B.R.A.I.N. R Risks -To my team Said yes too much Spread too thin

22 Using Your B.R.A.I.N. R Risks -To the organization Scope of project Are parameters clear What are the deliverables Who is responsible for what

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24 Do not treat your assumptions as fact. Your assumptions may be WRONG. Identify your Assumptions. Ask questions.

25 Using Your B.R.A.I.N. A Alternatives

26 Using Your B.R.A.I.N. I Intuition

27 Intuition

28 Intuition 1 : immediate apprehension or cognition without reasoning or inferring 2 : knowledge or conviction gained by intuition 3 : the power or faculty of gaining direct knowledge or cognition without evident rational thought and inference intuition. (n.d.). Merriam-Webster's Medical Dictionary.

29 Intuition A process by which your mind intakes sensory information (see, feel, taste, smell, hear) then combines the sensory information with the totality of your life experience and makes a determination FASTER than the rational brain can engage.

30 Intuition Everyone uses rational and intuitive thinking. Rational thinkers are more comfortable with logical approaches and NEED OBSERVABLE FACTS.

31 Intuition Everyone uses rational and intuitive thinking. Intuitive thinkers will be more SUBJECTIVE, follow hunches, & not rely on a systematic method of thinking

32 Using Your B.R.A.I.N. to Evaluate N Nothing If you don t do NOW what might happen? If you DELAY a little what might happen?

33 Give a hedgehog a bath?

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35 Action Items: Identify 2 conversations that you have been avoiding. Run a 30 second B.R.A.I.N. for each. Reach out to set up a meeting with those 2 people.

36 Personal Reflection As a result of this presentation it is abundantly clear to me that

37 For More Resources