DEFINITY Communications System

Transcription

1 AT&T AT&T ADD3 Issue 1, January 1992 Dated March 1993 DEFINITY Communications System Generic 1 and Generic 3i Implementation Addendum (G3vs Customers Only)

2 1993 AT&T All Rights Reserved Printed in USA Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, AT&T cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future issues. Your Responsibility for Your System s Security You are responsible for the security of your system. AT&T does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. AT&T will not be responsible for any charges that result from such unauthorized use. Product administration to prevent unauthorized use is your responsibility and your system administrator should read all documents provided with this product to fully understand the features available that may reduce your risk of incurring charges. Federal Communications Commission (FCC) Statement This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own expense will be required to take whatever measures maybe required to correct the interference. TRADEMARK NOTICE DEFINITY is a registered trademark of AT&T. ORDERING INFORMATION Call: Write: Order: AT&T Customer Information Center In Canada: AT&T Customer Information Center 255 North Franklin Road P.O. Box Indianapolis, IN Document No. AT&T ADD3 Issue 1, January 1992 Dated March 1993 Published by GBCSystems Product Documentation Development Group AT&T Bell Laboratories Middletown, NJ

3 Contents About this Document Overview Organization i i ii 1 DEFINITY Generic 3vs Capabilities 1-1 Overview 1-1 Advantage Business Package 1-1 Premier Business Package 1-2 SYSTEM CAPACITIES 2-1 Overview 2-1 Maximum Capacities 2-2 IN Index IN-1 i

4 About this Document Overview This addendum provides information specific to the DEFINITY Communications System Generic 3VS (G3vs) switch release. Its function is as a supplement to, and is intended to be used in conjunction with, the information already provided in DEFINITY Communications System Generic 1 and Generic 3i Implementation, , Issue 1. DEFINITY Generic 3vs is available in two distinct packages: Advantage Business Package (ABP) Premier Business Package (PBP) This addendum lists those features, available in Generic 1 and Generic 3i, that are not supported by the Generic 3vs release. In addition, features that may be optionally implemented on a Generic 3vs system are discussed. In many cases, the only difference between a Generic 3i and Generic 3vs feature implementation is the maximum system capacity available for that feature. When using DEFINITY Communications System Generic 1 and Generic 3i Implementation to implement the G3vs System, refer to the System Capacities section of this addendum. For additional information on DEFINITY Generic 3VS, refer to DEFINITY Communications System Generic 3vs Feature Description Addendum, ADD, and DEFINITY Communications System Generic 3vs System Description Addendum, ADD2. i

5 About this Document Organization In the interest of brevity, only G3VS specific information is provided in this addendum. Refer to the appropriate section in DEFINITY Communications System Generic 1 and Generic 3i Implementation, , Issue 1, when implementing features on the G3VS System. The other chapters of this addendum are: DEFINITY Generic 3vs Capabilities An overview of the capabilities and features of the G3VS ABP and PBP packages. System Capacities A table that lists maximum feature capacities for DEFINITY Generic 1.1, Generic G3VS ABP, Generic 3VS PBP, Generic 3s ABP, Generic 3s PBP, and Generic 3i. ii

6 DEFINITY Generic 3vs Capabilities 1 Overview This chapter outlines the capabilities of the G3vs Advantage Business Package (ABP) and G3vs Premier Business Package (PBP) in relation to the G3i system. Advantage Business Package The DEFINITY Generic 3VS Advantage Business Package (ABP) is a derivative of the DEFINITY Generic 3i System providing support for up to total stations and 50 trunks. The maximum line and station capacities for a G3VS system are actually software capacities. These capacities are limited by the hardware design of the G3VS Compact Single Carrier Cabinet (CSCC), which provides universal port slots to accommodate stations and trunks. A typical G3VS customer configuration includes up to 0 stations and 2 trunks. With the exception of the features listed below, all standard features available with G3i are also supported by G3VS ABP; however, the capacity limits for some features are reduced from the G3i levels. Refer to Chapter 2, System Capacities for a complete listing of all capacity limits. 1-1

7 DEFINITY Generic 3VS Capabilities Features not available with G3VS ABP: G3VS ABP does not support the G3i optional features (for example, Centralized Attendant Service, and Distributed Communications Services (DCS)). CallVisor Adjunct./Switch Application Interface (ASAI) Administered Connections High or Critical reliability Expansion Port Network (EPN) Support ISDN-BRI SCC port cabinets G3VS only supports a single wall-mounted cabinet. For information on the circuit pack configuration when conducting the System survey, see DEFINITY Communications System Generic 3 Planning and Configuration, G3-MA error checking capability Release 2.0 G3-MA software verifies entries using the DEFINITY Generic 3i capacity limits and not the G3VS Advantage Business Package capacity limits. If you enter data within the G3i capacity limits, but not within the Advantage Business Package capacity limits, you will not receive any error messages until you try to send the data to the DEFINITY G3VS switch. Refer to the System Capacities chapter later in this addendum for the correct capacity limits. In addition to the standard features provided with G3VS ABP, there are several optional feature packages that may be purchased to enhance the capabilities of the ABP System. The following option packages may be selected individually or in any combination: Except where noted, the individual features in the various option packages are not available separately. Authorization Codes Option Adds the Authorization Codes feature to G3VS ABP. The Automatic Route Selection (ARS) Option must be purchased before Authorization Codes can be implemented on G3VS ABP. 1-2

8 DEFINITY Generic 3VS Capabilities Automatic Route Selection (ARS) Option Adds Automatic Route Selection to G3VS ABP. This option must be purchased to activate the Authorization Codes Option. Basic Call Center Option The Basic Call Center Option consists of the features listed below. Automatic Call Distribution (ACD) Basic Call Management System (BCMS) System Measurement and Traffic Reports (also available separately) If the System Measurement and Traffic Reports feature is not purchased (either separately, as shown below, or as part of the Basic Call Center Option), the Security Violations Measurement Report is still available on the system. System Measurement and Traffic Reports Option Adds the ability to generate System Measurement and Traffic Reports on G3VS ABP. If the System Measurement and Traffic Reports Option is not purchased, the Security Violations Measurement Report is still available on the System. Voice Mail Application Support Option The Voice Mail Application Support Option consists of the features listed below. Leave Word Calling (LWC) Linked Call Coverage Paths The Voice Mail Application Support Option is activated only when the customer has an AT&T voice processing adjunct (AUDIX, AUDIX VOICE POWER, AUDIX VOICE POWER Lodging, or DEFINITY AUDIX).

9 DEFINITY Generic 3vs Capabilities Premier Business Package The DEFINITY Generic 3VS Premier Business Package (PBP) supports all features available with the G3VS Advantage Business Package. In addition, all optional G3i features (for example, Call Vectoring and Centralized Attendant Service) are also optionally available with G3VS PBP; however, the capacity limits for some features are reduced from the G3i levels. Refer to Chapter 2, System Capacities, for a complete listing of all capacity limits. The only G3i capabilities not supported by G3VS PBP are: High or Critical reliability CallVisor ASAl Expansion Port Network (EPN) support ISDN-BRI SCC port cabinets G3VS only supports a single wall-mounted cabinet. For information on the circuit pack configuration when conducting the System survey, see DEFINITY Communications System Generic 3 Planning and Configuration, G3-MA error checking capability Release 2.0 G3-MA software verifies entries using the DEFINITY Generic 3i capacity limits and not the G3VS Advantage Business Package capacity limits. If you enter data within the G3i capacity limits, but not within the Premier Business Package capacity limits, you will not receive any error messages until you try to send the data to the DEFINITY G3VS switch. Refer to the System Capacities chapter in this addendum for the current capacity limits. 1-

10 SYSTEM CAPACITIES 2 Overview Table 2-1 begins on the next page and compares the maximum system capacities for the following DEFINITY Communications System configurations: G1.1, G3VS Advantage Business Package (ABP), G3VS Premier Business Package (PBP), G3s Advantage Business Package (ABP), G3s Premier Business Package (PBP), and G3i. NOTES: Not all maximum capacities listed in Table 2-1 can be reached simultaneously with all versions or all configurations of the System. In the G3vs, the primary limit to capacity is the universal port slot limit. The 7 Plus Voice Terminal requires aliasing on the Generic 3VS system. For complete information regarding aliasing see DEFINITTY Communications System and System 75 and System 5 Terminals and Adjuncts Reference Manual,

11 SYSTEM CAPACITIES Maximum Capacities Table 2-1. Maximum System Parameters for Hardware and Software Items Abbreviatsd Dialing (AD) Item G1 G3vs G3s G3i ABP PBP ABP PBP AD Lists Per System 1,600 1,600 AD List Entry Size AD Entries Per System,000 2,000 2,000 2,000 2,000,000 Enhanced List (System List) Maximum entries 1,000 1,000 1,000 1,000 Group Lists Maximum entries Group lists/extension System List Maximum entries Personal Lists 1,600 1,600 Maximum entries Personal lists/extension Applications Adjuncts CallVisor ASAl Adjuncts Asynchronous Links (EIA 2C) CDR Output Devices Journal/System Printer 2/1 2/1 2/1 2/1 2/1 2/1 Property Management Systems BX.25 Physical Links Application Processors (that is, 3B2-MCS) AUDIX Adjuncts CMS Adjuncts ICM Adjuncts ISDN Gateway BX.25 Processor Channels Hop Channels

12 Maximum Capacities Table 2-1. Maximum System Parameters for Hardware and Software Items (continued) Attendant Service Item G1 G3vs G3s G3i ABP PBP ABP PBP Attendant Consoles (day/night) 1 6/1 3/1 3/1 6/1 6/1 6/1 Attendant Console 0s Groups/Attendant Attendant Control Restriction Groups Centralized Attendant Service Release Link Trunks at Branch Release Link Trunk Groups at Branch Release Link Trunks at Main Release Link Trunk Groups at Main Other Access Queues Maximum Number of Queues Maximum Number of Queue Slots Queue Length Switched Loops/Console ARS/AAR AAR Patterns ARS Patterns ARS/AAR Table Entries (NPA, NXX, RXX, HNPA, FNPA) 2,000 2,000 2,000 2,000 2,000 Choices per RHNPA Table Digit Conversion Entries ARS/AAR Digit Conversion Digits Deleted for ARS/AAR Digits inserted for ARS/AAR ARS/AAR Subnet Trunking Digits Deleted for ARS/AAR Digits inserted for ARS/AAR Entries in HNPA & RHNPA Tables 00 1,000 1,000 1,000 1,000 1,000 FRLs Inserted Digit Strings , Patterns for Measurement Shared Patterns for Measurement RHNPA Tables Routing Plans Toll Tables Entries per Toll Table Trunk Groups in an ARS/AAR Pattern UDP (Entries) TOD Charts There can be four consoles if there are no night consoles. Three of the four must be powered by adjunct power. The number of release link trunk groups at Main is the same as the number of trunk groups in the system. Maximum number of queue slots is refereed to as emergency access queue length in G3i. Up to seven interchange carrier digits are available. This is the number of available 12-character inserted-digit-strings available for AAR/ARS preferences. 2-3

13 SYSTEM CAPACITIES Table 2-1. Maximum System Parameters for Hardware and Software Items (continued) Item G1 G3vs G3s G3i ABP PBP ABP PBP CallVisor ASAI Active Controlling Associations 250 2,000 Call Controllers per Call 1 1 Call Monitors per Call 1 1 Extension Controllers per Station Domain 2 2 Maximum Simultaneous Call Classifiers 0 0 Number of ASAl Links Notification Requests Simultaneous Active Adjunct Controlled Calls Switch to Adjunct Associations Authorization Authorization Codes 5,000 1,500 1,500 1,500 1,500 5,000 Classes of Restriction Classes of Service Length of Authorization Code Length of Barrier Code Length Forced Entry Account Codes Restricted Call List Remote Access Barrier Codes CDR Forced Entry Account Code List Toll Call List Unrestricted/Allowed Call Lists 1 Total Call List Entries 1,000 1,000 1,000 1,000 1,000 Automatic Callback Calls Automatic Wakeup Simultaneous Display Requests Wakeup Requests per System 1,600 1,600 Wakeup Request per Extension Wakeup Requests per 15 min. interval 300 Basic CMS Daily Summary Reports Measured Agents Measured Splits Measured Trunk Groups Measured VDNS Reporting Periods (30 or 60 minutes)

14 Maximum Capacities Table 2-1. Maximum System Parameters for Hardware and Software Items (continued) Call Appearances Item G1 G3vs G3s G3i ABP PBP ABP PBP Bridged Images/Appearance Call Appearances/Station Maximum Appearances per Extension Minimum Appearances per Extension Total Bridged Appearances 1,600 1,600 Maximum Simultaneous Off-Hook per Call Cabinets EPN MCC 1 2 SCC Small (Upgrades only) 1 2 Inter-Port Network Connectivity Port Networks PPN MCC SCC/Enhanced Control Cabinet CSCC 1 1 Remote Port Network 1 2 Call Coverage Coverage Answer Groups (CAGs) Coverage Paths Coverage Paths Included in Call Coverage Report Coverage Path per Station Coverage Points in a Path Maximum Users/Coverage Path 2, ,900 Members per CAG The number of call appearances is the sum of the primary and bridged appearances; at most can be primary. Does not apply to conferencing. Small systems refer to the 2-carrier cabinet systems that are no longer sold to new customers. MCC includes Medium Cabinet.. Maximum number of users per coverage path equals the number of dial plan extensions (which includes hunt groups, TEGs, and so on). 2-5

15 SYSTEM CAPACITIES Table 2-1. Maximum System Parameters for Hardware and Software Items (continued) Call Detail Recording Item G1 G3vs G3s G3i ABP PBP ABP PBP CDRU Trackable Extensions 1,600 1,600 Intra-Switch Call Trackable Extensions Number of CDRUs/System Call Forwarding (Follow-me) Call Forwarded Digits (off-net) Call Forwarded Numbers 1,600 1,600 Call Park Attendant Group Common Shared Extension Numbers Number of Parked Calls Call Pickup Groups Call Pickup Members/Group Call Pickup Members/System 1,600 1,600 Number of Groups Call Vectoring/Call Prompting Multiple Splits for Agent Logins Priority Levels Recorded Announcement Steps per Vector Vector Directory Numbers Vectors per System 256 Conference Parties Simultaneous 3-way Conference Calls Simultaneous 6-way Conference Calls Data Parameters Administered Connections Permanent Switched Call 1 Alphanumeric Dialing Maximum Entries Characters/Entry Digital Data Endpoints The CDRU adjunct capacity is 0,000 calls per hour, and it exceeds the system call capacity for all listed systems. 12. Simultaneous 3-way Conference Call = (3/ 3)* number PNs. 13. Simultaneous 6-way Conference Call = (3/ 6)* number PNs. 2-6

16 Maximum Capacities Table 2-1. Maximum System Parameters for Hardware and Software Items (continued) Dial Plan DID LDNs Extensions 1 Item Extension Number Portability 15 Feature Dial Access Codes Number of Access Codes Number of Digits Integrated Directory Entries 16 Maximum Extension Size Minimum Extension Size Miscellaneous Extensions 17 Names Number of names 1 Number of characters in a name Non-DID LDNs Prefix Extensions Trunk Dial Access Codes Number of Access Codes Number of digits Do Not Disturb (DND) DND Requests per System Simultaneous Display Requests Facility Busy Indicators Buttons per Tracked Resource Number of Indicators (Station & Trunk Groups) Hunt Groups or Splits Announcements per Group Announcements per System Groups and/or Splits Group Members per Group/Split Group Members per System Measured ACD Agents (Switch Limits) Agents Logged in per System Logged-In Splits per Agent ACD Supervisor Assist Per System 19 Queue Slots per Group Queue Slots per System G1 2, , , Yes 197 1, , ,000 ABP Yes G3vs Extensions include stations, data endpoints, hunt groups, announcements, TEGs, VDNS, common shared extensions and code calling ids. PBP Yes ABP The numbers shown in Extension Number Portability are Uniform Dialing Plan (UDP) entries. Integated Directory Entries = station + attendant consoles. Used for PCOL groups, common shared extensions, access endpoints, administered TSCs, code calling ids, VDNs, LDNs, hunt groups, announcements, and TEGs. Number of Names = number of stations + attendant consoles + trunk groups + digital data endpoints + miscellaneous extensions. One supervisor assist per split Yes G3s PBP Yes G3i 2, , , Yes 197 1, , ,

17 SYSTEM CAPACITIES Table 2-1. Maximum System Parameters for Hardware and Software Items (continued) Item G1 G3vs G3s G3i Intercom Translation Table (ICOM) ABP PBP ABP PBP Automatic/Manual and Dial ICOM groups per system Auto/Manual Dial Members per ICOM group Auto Dial Member System 1, ,02 MLDN Via DID Via CO Last Number Dialed Entries/System 20 2, ,00 Number of Digits Leave Word Calling (Switch-Based) Messages Stored 21 2, ,000 Messages per User Remote Message Waiting Indicators Per Extension Per System Simultaneous Message Retrievers System-wide Message Retrievers Modem Pool Groups Mode 2/Analog Group metiers per system Number of groups Members per group Networking CAS Nodes DCS Nodes BX.25 (Traditional) ISDN PRI Hybrid (Integrated) UDP Nodes Personal CO Llnes (PCOL) PCOL Appearances PCOL Lines (Trunk Groups) PCOL Trunks Per Trunk Group Last Number Dialed Entries = Stations + Digital Data Endpoints. 21. Leave Word Calling is available in the G3s ABP only if the AT&T Voice Mail Application Support Option is purchased. 2-

18 Maximum Capacities Table 2-1. Maximum System Parameters for Hardware and Software Items (continued) Paging Item G1 G3vs G3s G3i ABP PBP ABP PBP Code Calling IDs Loudspeaker Zones Port Circuit Pack Slots 22 Per EPN MCC Simplex MCC Duplex 9 9 SCC simplex SCC Duplex Small Cabinet Simplex (Upgrade only) Small Cabinet Duplex (Upgrade only) 3 3 Per PPN ESCC Simplex MCC Simplex 9 9 MCC Duplex 7 7 SCC Simplex 6 6 SCC Duplex CSCC Simplex Recorded Announcements Analog Queue Slots per Announcement Analog Queue Slots per System Calls Connected per Announcement Integrated Announcement Analog Port Channels per Integrated Announcement Circuit Pack Integrated Announcement Circuit Pack Integrated Announcement Recording Time (Min:Sec) 16 kb recording : : : : : kb recording :16 :16 :16 :16 :16 :16 Integrated Queue Slots per System Recorded Announcements System Administration Admin History File Entries Simultaneous Administration Command Simultaneous Maintenance Command Simultaneous SM Sessions Printer Queue Size Only port slots are included in this count. For example, there are 99 port slots per MCC EPN cabinet of which one is dedicated for the Tone/Clock circuit pack. There maybe other service circuits required which would further reduce the number of port slots available. In G3i carriers, a 21st slot maybe equipped with service boards that do not require tip and ring connections. 2-9

19 SYSTEM CAPACITIES Table 2-1. Maximum System Parameters for Hardware and Software Items (continued) Item Speech Synthesis Circuit Packs Channels per Speech Circuit Pack Terminating Extension Groups (TEGs) TEGs Users That May Share a TEG Time Slots Simultaneous Circuit Switched Calls Total Slots Time Slots for Voice & Data 23 Time Slots per Port Network Tone Classifiers Call Classifier Circuit Packs Call Progress/Touch Tone Receivers Tone Detector Circuit Packs General Purpose Tone Detectors Touch-Tone Receivers TTR Queue Size Trunks DS1 Circuit Packs Queue Slots for Trunks PRI Interfaces via Processor lnterface 2 PRI Temporary Signaling Connections TSCs in System Call Associated TSCs Non Call Associated TSCs Administered TSCs Ringback Queue Slots Total PRI Interfaces 25 Trunk Groups in the System Trunk Members in a Trunk Group Trunks in System (incl. Remote Access) G , ABP G3vs G3s G3i PBP ABP PBP ,536 1, time slots for voice and data per port network Only one PI circuit pack is supported in the G3vs/G3s configuration (Enhanced Control Cabinet), and therefore a total of four physical links (used for BX.25 or PRI) Is available. In the G3i configuration, two PI circuit packs can be supported in the MCC, and therefore a total of eight physical links (used for BX.25 or PRI) are available. Since the SCC and Enhanced Control Cabinet can only support one PI circuit pack, a total of four physical links (used for BX.25 or PRI) is available in the G31 SCC, G3vs CSCC, and G3s ESCC configurations. 2-

20 Maximum Capacities Table 2-1. Maximum System Parameters for Hardware and Software Items (continued) Item G1 G3vs ABP PBP G3s ABP PBP G3i Voice Terminals Associated Data Modules (for example, DTDMs) BRI Stations ,000 Digital Stations ,600 Stations 2 1,600 1,600 Station Button Capacity (K Units) All BRI stations can be display stations. All digital stations can be 706D stations with display. The 0 station limit for G3vi has been set due to power limitations. 2. The maximum line and station capacities for G3vs system are actually software capacities. These capacities are limited by the hardware design of the G3vs CSCC, which provides ten Universal Port Slots to accomodate stations and trunks. A typical G3vs customer configuration includes up to 0 stations and 2 trunks. 29. Station Button Capacity (K units) replaces Maximum Button Modules (from pre-g3i). The following examples show how these units can be used. The assumption is that only three call appearances are assigned to the sets (except analog sets which have no call appearances). Analog sets (for example 7A): G3s, G31 = 62 units Digital sets with buttons (for example 703D): G3s, G3i = 2 units Digital sets with 3 buttons, without display (for example 705D): G3s, G3i = units Digital sets with 3 buttons, with display (for example 705D): G3s, G3i = 72 units BRI sets with 17 buttons, with display (for example 7506D): G3s, G3i = 250 units The station button capacity can support all stations equipped as digital sets with 3 buttons, without display (for example 705D), or all 706D with display. For example, a total of (x ) units = 6,00 units for G3vs. 2-11

21 Index A ABP, 1-1 Advantage Business Package (ABP), 1-1 Authorization Codes Option, 1-2 Automatic Route Selection (ARS) Option, O Options Authorization Codes, 1-2 Automatic Route Selection (ARS), Basic Call Center, System Measurement and Traffic Reports, Voice Mail Application Support, B Basic Call Center Option, P PBP, 1- Premier Business Package (PBP), 1- C Capabilities Generic 3vs, 1-1 Capacities Generic 3vs, 2-1 G Generic 3s Advantage Business Package (ABP), 1-1 Generic 3vs Capabilities, 1-1 Premier Business Package (PBP), 1- System Capacities, 2-1 S System Capacities Generic 3vs, 2-1 System Measurement and Traffic Reports Option, V Voice Mail Application Support Option, IN-1