IDAS and SWAT: The Right Combination for Mission Critical Mutual Aid

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1 ia December 2009 ianews, your connection to Icom America s Land Mobile Division! Keep up with the latest products, news and technical information in this newsletter IN THIS ISSUE: IDAS and SWAT: The Right Combination for Mission Critical Mutual Aid Icom F4021 Portables Provide District-Wide Communications for Parkway Schools Accessory of the Month - UC-FR5000 IDAS Trunking/ Network Controller and CF-FR5000 IP Repeater Link Card* Public Notice From FCC: Reminder on Narrowband Migration Deadlines 2009 Icom America Inc. The Icom logo is a registered trademark of Icom Inc. The IDAS logo and name are trademarks of Icom Inc. All other trademarks remain the property of their respective owners. All information and specifications subject to change without notice or obligation IDAS and SWAT: The Right Combination for Mission Critical Mutual Aid Westshore Enforcement Bureau (WEB) is a mutual aid SWAT team made up of highly trained police officers and paramedics from several small communities outside of Cleveland, Ohio. In a training exercise last year, they discovered that officer radio transmissions from their analog system were showing up on scanners and broadcast on the Internet. Imagine being in an active shooter situation and the bad guys can monitor what SWAT is saying, said Bob Close, VP of Cleveland Communications. That s when Pat Fiorilli, WEB SWAT Unit Commander, contacted John Williams, Icom RF Marketing Representative, and Williams referred the project to Close. When most citizens think of a police Special Weapons and Tactics (SWAT) team, they think of guns, helmets, and body armor. But ask any SWAT team member what s the most important piece of equipment they have, they ll tell you it s their radio communication system. Cleveland Communications is known for custom solutions and going out of our way to meet a customer s needs, said Close. There can t be a more important need than mission critical communications for SWAT, public safety, and medical emergencies. We put together an Icom IDAS digital/analog system and showed the WEB SWAT team what happens on a scanner when you transmit digital, he said. There was just a low level hum because of the voice scrambler. You couldn t hear a word. The team was so impressed they placed an order for repeaters, 4 digital IC-F6061D mobiles for their SWAT vehicles, and 25 digital IC-F4161D portables. The various community police and fire departments, state police, and National Guard have different radio systems so the SWAT communications van carries an Incident Commanders Radio Interface (ICRI) unit. It provides radio cross-band (VHF, UHF, 800MHz), cross platform (digital/analog, trunked/ talk-around, AM/FM) capability for any possible mutual aid operations with any agency. The IDAS system integrates seamlessly with the ICRI. The benefit of the Icom IDAS system and digital radios, is that they can talk and listen to both digital and analog radios from multiple departments that supply SWAT personnel, a unique feature that sets Icom apart. Continued on page 2

2 ianews Continued from page 1 IDAS and SWAT: The Right Combination That way the departments that have old analog radios can communicate seamlessly in mixed mode with the Icom digital radios. said Close. We used a portable waterproof Pelican case to house the Icom IC- FR6000 repeater, he said. They carry it in one of their vans for on-site communication and can move it from place to place on foot or traveling in a vehicle. That s a unique way to use a repeater but we set it up to make it work. They modified the case to plug the repeater into the vehicle systems for power and roof antennas, or it can run self-contained. WEB SWAT has been testing their radios during training exercises and we continue to tweak the custom system for optimum performance. said Close. The great thing about Icom and IDAS, it s an integrated system and easy to configure, program, install, and train users. The team is so happy with the system and the ruggedness of the radios that they ve added 2-3 additional mobiles and 25 more portables in the 2010 budget. In addition, Close said, The total IDAS solution, all-in with radios included, is about one-third less than other products. That s helping a lot with tight government budgets right now. Customers can do more for less. Cleveland Communication is continuing to attend SWAT training exercises and provide engineering support as they roll out the system, said Close. Lives depend on it. Icom America Inc th Ave NE Bellevue, WA Phone: (425) Fax: (425) Customer Service: (425) Icom America Systems Phone: (425) Fax: (425) ias@icomamerica.com ianews / December 2009 / Page 2

3 ianews Icom F4021 Portables Provide District-Wide Communications for Parkway Schools When the school year kicked off this fall for Parkway School District in St. Louis County, Mo., its back-to-school purchases included 647 new Icom F4021 two-way radios for the district s 30 elementary, middle and high schools. One of the largest school districts in the state, Parkway School District needed an efficient way to coordinate daily operations across its various schools and facilities and better prepare for emergency and disaster situations. Prior to the district-wide radio acquisition this year, the district s individual schools purchased their own radios and managed deployment and implementation independently. But according to Mark Pollock of Radio Comm, a local dealer in Washington, MO., who provided the radios to the district, this piece meal approach simply wasn t working. It was a logistics, economic and maintenance nightmare, Pollock reports. Some schools were using 20-year-old radios and others operated without radios entirely, he adds. Looking to shore-up its communications capabilities, the district issued a request for proposal (RFP) outlining its expectations and specs for the system. The communications director overseeing the purchase, a former member of the military whose specialty was designing radio systems, had a definite opinion of what the district needed, Pollock says. One of those expectations was coverage for every school and facility in the district. The director wanted a simple system, with a handful of frequencies and dedicated channels. The radios needed to be reliable and simple to use. He also wanted the radios to be capable of displaying individual ID and feature an emergency function button. Pollock submitted a proposal to the district based on the Icom F4021 portable. The F3021/F4021 series portable offers a compact - yet rugged - lightweight radio with great signaling choices, a display and a large capacity Li-ion battery. The district considered radios from other vendors, but in the end went with Icom, Pollock says. After submitting the RFP, the district demoed radios at two different high schools. The communications director was a big fan of a competing radio manufacturer s products, but after seeing the Icom radio in action, he was convinced that Icom s F4021 could provide the reliable communications he was looking for at an economical price. Today, Parkway School District s radio system includes four location-specific channels for administrative use and three channels dedicated to the district Continued on page 4 ianews / December 2009 / Page 3

4 ianews Accessory of the Month Continued from page 3 Icom F4021 Portables Provide District-Wide Communications UC-FR5000 IDAS Trunking/Network Controller crisis team. It includes only a handful of frequencies: four radio frequencies are reserved for elementary and secondary schools, and one block is for high schools. The system is designed to prevent cross-talk and interference problems among the different user groups. The transition to the new F4021 radios was handled by the district s telecommunications center. Radio Comm provided instruction to district personnel before the district disbursed the radios. Initially, some users required additional training, but overall the transition went smoothly. I couldn t be happier. For the price it s hard to beat, Pollock says. And the district couldn t be happier, either. Feedback has been very positive, he reports. CF-FR5000 IP Repeater Link Card Best Wishes for Your Holidays UC-FR5000 IDAS trunking/network controller with the CF-FR5000 IP repeater link card provides the ability to interface to an IP network for the FR5000 series in an IDAS conventional system. Interlink up to 16 IDAS repeaters with each other. An IDAS terminal radio user can communicate with other IDAS terminal radio users belonging to the interlinked repeater sites and/or a virtual dispatch station (RC-FS10) on the network. All of the IDAS communication features such as selective call, group call and status message can be used over the IDAS conventional IP network system. Icom would like to thank you for all of your business in Best wishes for your holidays and to a happy and successful 2010! Benefits: Communication link for distant locations In-building and Intra-building solutions Remote base station over IP network Receiver voting operation Cross-band repeater ianews / December 2009 / Page 4

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