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1 A Guide to the KVH etrac Ship Security Alert System (SSAS) installation & user manual Satellite Communications Installation & Configuration System Operation Maintenance KVH etrac SSAS

2 Congratulations! You have selected one of the most advanced marine security alert systems available today. The KVH Industries etrac Ship Security Alert System (SSAS), manufactured by Thrane & Thrane, transmits security alert messages via Inmarsat s global mini-c network at the push of a button, providing peace of mind and complying with International Maritime Organization (IMO) and U.S. Coast Guard safety regulations. This manual provides instructions on the proper installation, use, and maintenance of your etrac SSAS. Throughout this manual, important information is marked for your attention by these icons: A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system. An alert to important information regarding procedures, product specifications, or product use. Information about installation, maintenance, troubleshooting, or other mechanical issues. An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user. etrac SSAS Product Information On the base of your etrac SSAS Antenna Unit is a silver sticker with your product ID information. Before installing the Antenna Unit, be sure to write down the following information here and on the mail-in warranty registration on the following page: S/N: Direct questions and comments to: KVH Industries, Inc. 50 Enterprise Center Middletown, RI USA Tel: Fax: info@kvh.com Internet: Build Date: / / YY MM DD This information will be required for all troubleshooting or service calls made regarding this product. KVH Part # Rev. A 2004 KVH Industries, Inc. All rights reserved.

3 KVH and etrac are trademarks of KVH Industries, Inc.

4 etrac SSAS Warranty Registration Form Please fill out and return this page within thirty (30) days of purchase for warranty registration. KVH Industries, Inc. must have this information on file to validate any future warranty claims. Date of Purchase: Product Serial Number: (from sticker on base of antenna unit) Product Build Date: (from sticker on base of antenna unit) Name: Company (if applicable): Address: City: State: Zip: Country: Phone: Do you regularly access the Internet? Yes No Address (optional): Vessel type product will be used on: Vessel length: Publications/magazines read regularly: Send me investor information about KVH Industries, Inc. Return this form to: KVH Industries, Inc. 50 Enterprise Center Middletown, RI USA Attention: Warranty Registration

5 Important Notices Please Read CN137 Currently Unavailable The etrac SSAS has been approved to meet the Inmarsat-C Covert Alert (CN137) specification, which uses the distress alert protocol to provide priority and preemption within the network. However, the Inmarsat-C network does not support the CN137 capability at this time, and will not support it unless and until the relevant regulatory authorities implement a procedure for routing alerts. Specifications of the SSAS routing requirement are found in IMO SOLAS Regulation XI-2/6 and in IMO Circulars MSC/Circ and MSC/Circ Inmarsat s CN137 specification assumes that primary routing will always be the Maritime Rescue Coordination Center (MRCC) that is associated with the LES receiving the alert. However, there is currently some disagreement among flag administrations regarding the interpretation of MSC/Circ This is delaying the implementation of a standard routing procedure. Inmarsat will issue a press release if and when the CN137 capability becomes available. No date can be given at this time. On Inmsarsat s recommendation, an additional covert alert messaging capability has been implemented on top of the CN137 functionality described above. This additional capability, referred to as Ship Security Alert (SSA) messaging, provides the flexibility of routing alerts to the MRCC and/or the vessel owner. The recipient addresses must be manually configured in the etrac SSAS during installation. It is the vessel owner s responsibility to ensure that the SSA message addresses are configured in the system in accordance with the flag administration. Failure to configure these addresses properly will disable the SSA message capability. As long as Inmarsat s CN137 capability remains inactive, SSA messaging is the only means of communicating alerts via the etrac SSAS. Throughout this manual, where CN137 message transmissions are described, the behavior will only apply if the CN137 service is operational. No restrictions apply to the operation of SSA messaging Rev. A i

6 Responsibilities When Selling the Vessel If the vessel owner decides to sell the vessel, it is the vessel owner s responsibility to inform the accounting authority that the etrac SSAS must be decommissioned. Failure to do so means that he/she is obligated to continue paying the bills. Before changing ownership, the vessel owner must also place the etrac SSAS in the default configuration (i.e., he/she must clear the SSA message recipient addresses, as explained in Deleting an Address on page 2-17). Messages Incorrectly Flagged KVH is not liable if an SSA message is incorrectly flagged as received by the terrestial termination point. KVH strongly recommends testing the etrac SSAS at regular intervals to ensure the system is operating properly. ii

7 Abbreviations AORE AORW CN137 GPS IMN IMO IOR ISP ISN LES MES MRCC MSC NCS PDN POR PSDN PSTN PVT RMA SSA Message SSAS TELEX Atlantic Ocean Region East Atlantic Ocean Region West Covert alert based on distress alert protocol The Global Positioning System Inmarsat mini-c Mobile Number (assigned to the etrac SSAS) The International Maritime Organization Indian Ocean Region Inmarsat Service Provider Inmarsat Serial Number of the etrac SSAS Inmarsat-C Land Earth Station Mobile Earth Station (the etrac SSAS) Maritime Rescue Coordination Center The Maritime Safety Committee Inmarsat-C Network Coordination Station Positive Delivery Notification (a read confirmation) Pacific Ocean Region Packet-Switched Data Network Packet-Switched Telephone Network Performance Verification Test Return Material Authorization Covert alert based on messaging protocol Ship Security Alert System Teletypewriter Exchange Rev. A iii

8 Table of Contents 1 Introduction Global Alert Reporting Inmarsat mini-c The Global Positioning System (GPS) Types of Alert Messages Inmarsat Covert Alert (CN137) Messages Ship Security Alert (SSA) Messages Overview of the etrac SSAS Materials Provided with the KVH etrac SSAS Additional Materials Required for etrac SSAS Use Installation Choosing the Best Locations Choosing a Location for the Antenna Unit Choosing a Location for the Interconnection Box Choosing Locations for the Alert Buttons Choosing a Location for the Test Button Mounting the Antenna Unit Using the Standard 1" Pole-mounting Kit Using the Optional Pole/Rail-mounting Kit Mounting the Alert and Test Buttons Wiring the etrac SSAS Connecting the Antenna Data Cable Connecting the Alert and Test Buttons to the Interconnection Box Connecting the etrac SSAS to Ship s Power Completing the Installation Rev. A v

9 2.6 Registering the etrac SSAS Configuring the etrac SSAS Entering and Changing the Password for Configuration Access Configuring the Alert Recipient Addresses Configuring the Inmarsat mini-c Mobile Number (IMN) Configuring LES Settings - Optional Configuring a Supplemental Text Note - Optional Operation and Testing Sending a Security Alert Canceling a Security Alert Testing the System Conducting a Performance Verification Test - Optional Maintenance Warranty/Service Information Handling Precautions Return Authorization Repackaging for Shipment Appendix A Appendix B Appendix C Appendix D System Specifications A-1 Mounting Template B-1 Wiring Diagram C-1 Lloyd s Register Rules D-1 vi

10 1 Introduction 1.1 Global Alert Reporting The KVH etrac Ship Security Alert System (SSAS) provides global alert reporting and vessel tracking capabilities via the Inmarsat mini-c service and the Global Positioning System (GPS). It is brought to you in cooperation with Thrane & Thrane, the world s leading manufacturer of Inmarsat satellite communications systems. When either of the system s two covert alert buttons is pressed, the system transmits two messages to the designated Land Earth Station (LES): an Inmarsat Covert Alert (CN137) message and a Ship Security Alert (SSA) message. Both messages contain updated position data, the ship identity, and current position associated with a date and time Inmarsat mini-c The Inmarsat mini-c satellite network, with its four geostationary satellites, enables you to send security alerts worldwide via the Inmarsat mini-c system. Satellite coverage is excellent between 70º North and 70º South. Because the polar regions cannot be seen from geostationary satellites, these regions are not covered. Figure 1-1 shows the coverage area offered by the Inmarsat mini-c service. Figure 1-1: Inmarsat mini-c Coverage Area Introduction Rev. A 1-1

11 A Guide to the KVH etrac SSAS The Global Positioning System (GPS) The etrac antenna also contains a built-in GPS receiver, which is used to compute the position of the etrac system. GPS, developed and controlled by the U.S. Department of Defense, uses 24 satellites, each of which orbit the earth every 12 hours. At least four satellites are always visible from any point on earth at any given time. Each satellite is equipped with hyper-accurate atomic clocks. The satellites simultaneously transmit signals towards the surface of the earth. The difference in arrival time of the signals at the etrac SSAS antenna is used to compute the position of the etrac SSAS system. 1.2 Types of Alert Messages When either of the covert alert buttons is pressed, the etrac SSAS transmits two types of messages: an Inmarsat Covert Alert (CN137) message and a Ship Security Alert message Inmarsat Covert Alert (CN137) Messages Inmarsat s Covert Alert (CN137) specification uses the distress alert protocol to provide priority and preemption within the network. Since CN137 messages are routed directly to the Maritime Rescue Coordination Center (MRCC), recipient addresses do not need to be configured in the etrac SSAS to send CN137 messages. How CN137 Messages Are Routed: 1. When you press an alert button, the etrac SSAS selects a random LES that supports CN137, or it uses the LES that you configured in the system (see Section 2.7.4, Configuring LES Settings, on page 2-18), and attempts to deliver the CN137 message to that LES via the Inmarsat satellite. 2. If the first attempt fails, the system tries to deliver the message to the Network Coordinating Station (NCS) in the current ocean region. 3. If the second attempt fails, the system tries to deliver the message to the NCS s in all other visible ocean regions. 4. Upon receipt of the CN137 message, the LES routes the message to the associated MRCC or the competent authority designated by the flag administration. This MRCC or competent authority then takes further action. Figure 1-2 on the following page shows an example of how CN137 messages are routed

12 by Introduction Figure 1-2: Example of CN137 Message Routing Inmarsat Satellite etrac SSAS Trac LES MRCC Ship Security Alert (SSA) Messages Ship Security Alert messages are covert messages with routine priority that are delivered to up to three recipient addresses. These addresses must be configured in the etrac SSAS during installation (see Section 2.7.2, Configuring the Alert Recipient Addresses, on page 2-15). How SSA Messages Are Routed: 1. When you press an alert button, the etrac SSAS selects a random LES in the Inmarsat-C network, or it uses the LES that you configured in the system (see Section 2.7.4, Configuring LES Settings, on page 2-18), and attempts to deliver the SSA message to that LES via the Inmarsat satellite. 2. If the first attempt fails, the system tries to deliver the message to a number of other LES s in the current ocean region Rev. A 1-3

13 by A Guide to the KVH etrac SSAS 3. If the message still could not be delivered, the system tries to deliver the message to a number of LES s in all other visible ocean regions. The etrac SSAS considers the message received when it receives a Positive Delivery Notification (PDN). 4. Upon receipt of the SSA message, the LES routes the message to the recipient addresses that are listed within the message. These recipients can be any competent authority designated by the flag administration (such as an MRCC) and/or the vessel owner. Up to three recipient addresses can be configured in the etrac SSAS. Figure 1-3 shows an example of how SSA messages are routed (PSTN = packetswitched telephone network; PSDN = packet-switched data network). Figure 1-3: Example of SSA Message Routing Inmarsat Satellite etrac SSAS Trac LES MRCC Other Recipient (via PSTN) Other Recipient (via PSDN) 1-4

14 1.3 Overview of the etrac SSAS The etrac SSAS has three key components. System specifications have been provided in Appendix A. Figure 1-4 on the following page illustrates how these various components interconnect. Antenna Unit The etrac SSAS antenna unit is a compact system built to operate in the marine or outdoor environment. The antenna unit contains a complete Inmarsat mini-c transceiver with built-in LNA/HPA electronics, a 12-channel GPS receiver, and an omnidirectional antenna designed to operate on vessels. The antenna unit s housing is sealed and contains no user-serviceable parts. Interconnection Box The interconnection box serves as the system s hub, connecting the antenna unit to ship s power, the test button, and the two covert alert buttons. The interconnection box also includes a DB9 serial connector for configuration purposes. The interconnection box is not watertight and must be mounted belowdecks. Alert and Test Buttons Introduction The two alert buttons and one test button form the user interface of the etrac SSAS. All three buttons are high-quality switches equipped with flip-top lids to prevent inadvertent operation. The buttons are not watertight and must be installed belowdecks. Pressing either of the covert alert buttons will send a CN137 message and an SSA message seconds after the button is pressed. While the test button is pressed, you can test the alert buttons with or without sending a test message Rev. A 1-5

15 by A Guide to the KVH etrac SSAS Figure 1-4: Typical etrac SSAS System Configuration Antenna Unit Trac Antenna Data Cable Ship's Power VDC (Minimum 16 VDC if using a 164 ft./50 m data cable) Interconnection Box Alert Buttons Test Button 1.4 Materials Provided with the KVH etrac SSAS Your etrac SSAS is shipped with the following parts and materials: Antenna unit Interconnection box Two covert alert buttons (both with attached 164 ft/50 m cable) Test button (with attached 164 ft/50 m cable) Antenna data cable (65 ft/20 m) Standard 1" pole-mounting kit Installation and Operation Manual Inmarsat Activation Form 1-6

16 Introduction Additional Materials Required for etrac SSAS Use To make full use of your new etrac SSAS, you will need to provide/purchase the following: 14 AWG shielded, stranded marine cable to connect to ship s power A Windows -compatible computer for configuration purposes Serial data cable (not a null modem cable) with DB9 connectors (male to female) to connect a computer to the interconnection box for configuration purposes An Inmarsat mini-c registration and an Inmarsat mobile number You must receive a mobile number for your etrac SSAS from an Inmarsat Service Provider before etrac SSAS can be configured and used. Please refer to Section 2.6, Registering the etrac SSAS, on page 2-12 for instructions on applying for and receiving a mobile number. As this process can take some time, KVH recommends that you submit your application immediately upon purchasing your etrac SSAS. An optional pole/rail-mounting kit (part number ) is available from KVH. Alternative lengths of data cable are also available. Contact your dealer or KVH Industries for more details Rev. A 1-7

17 2 Installation Installation The KVH etrac SSAS is designed for easy installation and setup. Simply follow these steps: 1. Choose the installation locations (Section 2.1) 2. Mount the antenna unit (Section 2.2) 3. Mount the buttons (Section 2.3) 4. Wire the system (Section 2.4) 5. Mount the interconnection box (Section 2.5) 6. Register the system (Section 2.6) 7. Configure the system (Section 2.7) Plan the entire installation before proceeding! Take into account component placement, running cable distances between units, and accessibility to the equipment after installation. Installation Tools and Materials Required Phillips screwdrivers Drill and 5 8" (16 mm) bit 14 AWG shielded, stranded marine cable to connect to ship s power Shrink wrap sleeves Wire strippers Windows-compatible PC or laptop computer and a serial data cable with DB9 connectors (male to female) Rev. A 2-1

18 A Guide to the KVH etrac SSAS 2.1 Choosing the Best Locations Choosing a Location for the Antenna Unit The etrac SSAS antenna unit is designed to be mounted on either a pole or railing. When installing the etrac SSAS antenna unit, find a location that is as free from obstructions as possible. Also maintain a certain distance to other antennas, GPS receivers, other Inmarsat equipment, and especially radar installations. Normally the best place for the antenna would be above radar-scanning antennas. The following safe distances should be maintained: Distance to HF antennas > 16 ft (5 m) Distance to VHF antennas > 13 ft (4 m) Distance to other Inmarsat mini-c antennas > 8 ft (2.5 m) Distance to magnetic compass > 1 ft (0.3 m) The antenna is designed to provide satellite coverage even when the vessel experiences pitch and roll of as much as 15. To maintain this coverage the antenna should be free from obstructions in the area down to 15 below the horizon, as illustrated in Figure 2-1. Figure 2-1: Optimal Viewing Angle to the Horizon Zenith Horizon Horizon Obstructions should be below these lines Since this may not be possible in the fore and aft directions of the vessel, the clear area can be reduced to 5 below the horizon in the fore and aft directions and 15 below the horizon in the port and starboard directions. Any compromise in this recommendation could degrade performance

19 If an obstruction such as a pole or a funnel is unavoidable, the antenna must be positioned in such a location that the obstruction will cover no more than a 2 arc along the horizon. To calculate the minimum distance, use the following formula: Safe distance = 29 x Diameter of obstruction For example: a 4" (10 cm) diameter pole is potentially blocking the antenna unit s view of the horizon. To ensure that the obstruction covers no greater than a 2 arc: Safe distance is 29 x 4" (10 cm) = 116" or 9.6 feet (290 cm or 2.9 m) This example is illustrated in Figure 2-2. Figure 2-2: Positioning the Antenna to Minimize Blockage (Overhead View) Installation 4" (10 cm) diameter obstruction etrac Antenna ft (2.9 m) apart to ensure that obstruction covers no greater than 2 arc When the etrac SSAS antenna unit is transmitting, the electromagnetic field radiated from the antenna can be harmful. To avoid danger, always stay at least 1 ft (30 cm) from the antenna unit Choosing a Location for the Interconnection Box The interconnection box, which is linked to the antenna unit via the data cable, needs to be placed in an accessible location so that a computer can be conveniently connected to it Choosing Locations for the Alert Buttons To meet the IMO requirement on covert activation, the alert buttons must be concealed using appropriate covert installation techniques. The alert buttons must be hidden from view, allowing an operator to activate a button without being noticed by individuals nearby. In addition, one of the alert buttons MUST be placed on the ship s navigation bridge Rev. A 2-3

20 A Guide to the KVH etrac SSAS Choosing a Location for the Test Button To make testing easier, KVH recommends that you install the test button near one of the covert alert buttons. The test button should be installed in a location where the button s green light will not disturb navigation (during night sight operations). The test button should be installed in an easily accessed location, allowing the system to be tested at regular intervals. 2.2 Mounting the Antenna Unit To mount the antenna unit, follow the steps below for the particular mounting kit you are using Using the Standard 1" Pole-mounting Kit 1. Feed the antenna unit data cable through the pole and adapter. 2. Connect the cable to the connector on the base of the antenna unit. 3. Secure the adapter to the antenna unit using three M4 screws from underneath. 4. Tighten the adapter onto the pole. Figure 2-3: Mounting the Antenna Unit (Using 1" Pole-mounting Kit) Antenna Unit Adapter Data Cable 1" Pole 2-4

21 Installation Using the Optional Pole/Rail-mounting Kit The optional pole/rail-mounting kit is adjustable to mount to either a vertical or horizontal pole. The bracket is adjustable to fit a pole with a diameter between 0.79" " (20-35 mm). 1. Attach the mounting bracket to the antenna unit using three M4 screws from underneath. 2. Secure the mounting bracket to the vertical or horizontal pole. 3. Connect the data cable to the connector on the base of the antenna unit. Figure 2-4: Mounting the Antenna Unit (Using Optional Pole/Rail-mounting Kit) Antenna Unit Mounting Bracket Rev. A 2-5

22 A Guide to the KVH etrac SSAS 2.3 Mounting the Alert and Test Buttons To mount an alert or test button, follow the steps below. 1. Drill a 5 8" (16 mm)-diameter hole in the mounting surface. 2. Pass the button s cable through the hole until the button rests against the mounting surface. Figure 2-5: Button Resting Against Mounting Surface 3. Pass the button s cable through the supplied mounting nut then through the supplied heat shrink sleeve. Figure 2-6: Button Cable Heat Shrink Sleeve Button Cable Mounting Nut Button 4. Tighten the mounting nut onto the button assembly to secure the button in place

23 Installation 5. Bend the button cable in an S -shape as shown in Figure Position the heat shrink sleeve around the button assembly (see Figure 2-7). Figure 2-7: Heat Shrink Sleeve Positioned Correctly 7. Heat the sleeve to secure it in place. Figure 2-8: Heat Shrink Sleeve Installed 8. Route the button s cable to the interconnection box. You may cut the cable to the required length Rev. A 2-7

24 A Guide to the KVH etrac SSAS 2.4 Wiring the etrac SSAS The interconnection box of the etrac SSAS brings together ship s power, data to the antenna unit, input/output connections for alert and test buttons, and a DB9 connector for configuration purposes. Figure 2-9: Interconnection Box Interior Arrangement (Top View) Antenna Data Cable Strain Relief Points Antenna Data Cable Access Port Antenna Cable Terminal Block (J1) Power & Button Cable Terminal Block (J2) Jumper (W2) AC Adapter Port (NOT USED) DB9 Connector (USED ONLY DURING INSTALLATION) Indicator LEDs Power Cable Access Port Button Cable Access Port Power & Button Cable Strain Relief Points The following sections provide instructions for properly wiring the etrac SSAS. Refer to Appendix C for a complete system wiring diagram. Tips for Safe and Successful Wiring When attaching cables to the interconnection box terminal connector strips, make sure the insulation is stripped back approximately 1 4" (6 mm) as illustrated in Figure Twist the wires gently to help achieve a good connection. Do not pinch insulation inside the connector. After attaching the cables to the appropriate terminal connector strips, tug gently to ensure a firm connection. Figure 2-10: Proper Wire to Terminal Connection Terminal Connector Insulation Make sure that the interconnection box is disconnected from ship s power when wiring the antenna unit or a button. Connecting to ship s power should ALWAYS be the last step when wiring. 1/4" (6 mm) 2-8

25 Installation Connecting the Antenna Data Cable The antenna data cable should now be accessible belowdecks. Run the cable to the interconnection box installation site and follow the steps below. 1. Remove the two screws that secure the top of the interconnection box. Set them aside along with the top of the interconnection box. 2. Inside the interconnection box, you will find a small plastic bag containing the following: - 3 strain relief brackets - 6 screws for securing the strain relief brackets - 4 screws for securing the interconnection box to a stable platform Set this bag aside for now. 3. Remove the cap from the antenna data cable access port (see Figure 2-9 on page 2-8). 4. Slide a heat shrink sleeve over the data cable. 5. Insert the cable through the antenna data cable access port. 6. The J1 terminal block is labeled by wire color. Connect the data cable as directed by these labels. The terminal numbers, colors, and functions are shown in Figure The antenna unit has a four-pole power connection. All four wires must be connected to the appropriate terminals (#1-4). 8. After all of the data cable wires are secured to the proper terminals, secure the data cable to the interconnection box using one of the strain relief brackets and two screws. 9. Make certain that the antenna data cable shield is properly grounded (e.g., to the strain relief bracket). 10. Slide the heat shrink sleeve until it covers the portion of the data cable that is passing through the cable access port. Heat the sleeve to secure it in place. Figure 2-11: J1 Terminal Block Connectors Red Red Black Black Black/Violet White Black/Blue Gray Black/Yellow Black/Gray Brown Black/Green Yellow Orange Blue Violet Green Black/Red DC+ DC+ DC- DC- 3.3 V Out GND I/O 1 I/O 2 I/O 3 I/O 4 I/O 5 I/O 6 Remote On/Off GND CTS RTS RD TD Rev. A 2-9

26 A Guide to the KVH etrac SSAS Connecting the Alert and Test Buttons to the Interconnection Box The two alert buttons, the test button, and power are connected to terminal block J2 in the interconnection box. KVH recommends that the three button cables be run through the right-hand cable access port as the power cable will need to be run through the left (see Figure 2-9 on page 2-8). The J2 terminal block is labeled by pin function, as shown in Figure Figure 2-12: J2 Terminal Block Connectors DC+ DC- 3.3 V Out GND I/O 1 I/O 2 I/O 3 I/O 4 I/O 5 I/O 6 Remote On/Off GND To Vessel Main Power with Backup To Vessel Main Power with Backup Test Button: Brown Wire Yellow Wires from All 3 Buttons Alert Button #1: Brown Wire Alert Button #1: Green Wire Alert Button #2: Brown Wire Alert Button #2: Green Wire Test Button: White Wire Test Button: Green Wire IMPORTANT! Must Connect to Terminal #12 (GND). IMPORTANT! Must Connect to Terminal #11 (GND). 1. Remove the cap from the button cable access port (see Figure 2-9 on page 2-8). 2. Slide a heat shrink sleeve over each button cable. 3. Insert the three button cables through the button cable access port and connect them to terminal block J2 as shown in Figure Also be sure to wire terminal #11 to terminal #12. Refer to Appendix C for a complete wiring diagram of the etrac SSAS. 4. After the cable wires are secured to the proper terminals, secure the cables to the interconnection box using the strain relief brackets. 5. At each button cable, slide the heat shrink sleeve until it covers the portion of the cable that is passing through the cable access port. Heat the sleeve to secure it in place and provide an additional layer of protection to the cable

27 Installation Connecting the etrac SSAS to Ship s Power Make certain that you have completed the wiring of the antenna unit and buttons before connecting the interconnection box to ship s power. If you are using the 65 ft. (20 m) antenna data cable, the etrac SSAS requires 10.5 to 32 VDC (floating) to operate. If you are using the optional 164 ft. (50 m) antenna data cable, the etrac SSAS requires 16 to 32 VDC (floating) to operate. If you are using a 164 ft. (50 m) antenna data cable, the etrac SSAS will not work without a minimum input voltage of 16 VDC (floating). There is no galvanic connection from any of the battery poles to the connector housing. An AC/DC converter will be required if the system is intended to operate with AC power. While the etrac SSAS interconnection box is equipped with a plug for a power supply, KVH recommends directly wiring vessel s power to the interconnection box. To meet IMO requirements for an alternative source of power, the etrac SSAS must be connected not only to the vessel s main power supply, but also to the vessel s backup power supply. KVH recommends that at least 14 AWG (1mm 2 ) shielded, stranded marine cable be used for the connection from ship s power to the interconnection box to allow for voltage drop. 1. Remove the cap from the power cable access port (see Figure 2-9 on page 2-8). 2. Slide a heat shrink sleeve over the power cable. 3. Insert the power cable through the cable access port and connect it to terminals #1 and #2 on the J2 terminal block (shown in Figure 2-12). Connect positive to terminal #1 and negative to terminal #2. The power connection remains floating (ungrounded). 4. After the power cable wires are secured to the proper terminals, secure the power cable to the interconnection box using one of the strain relief brackets and two screws. 5. Slide the heat shrink sleeve until it covers the portion of the power cable that is passing through the cable access port. Heat the sleeve to secure it in place and provide a layer of protection to the cable Rev. A 2-11

28 A Guide to the KVH etrac SSAS 2.5 Completing the Installation 1. (Optional) The interconnection box s green LED indicates DC out, meaning the antenna is operating. The interconnection box s red LED indicates DC in, but only if jumper W2 is engaged. Use a jumper pin on W2 to enable the red LED, if desired. 2. Secure the interconnection box to a suitable surface using screws and the four mounting holes on the base of the box. 3. Replace the interconnection box cover and its two screws. 2.6 Registering the etrac SSAS Before the etrac SSAS can be used, it MUST be registered as a Mobile Earth Station (MES) with the Inmarsat mini-c service. The etrac SSAS is registered as an MES on the Inmarsat mini-c system using the Inmarsat Activation Form supplied with your etrac SSAS. To activate your etrac SSAS, please complete this form and fax it to KVH Industries at For up-to-date airtime rates, visit Alternatively, you may choose to contact another Inmarsat service provider and request its activation form to activate your account. In addition to general information (e.g., name, address, etc.), the Inmarsat Serial Number (ISN) of the etrac SSAS must be specified when filling out the activation form. The ISN is located on the Delivery Note and on the bottom of the etrac SSAS antenna unit

29 2.7 Configuring the etrac SSAS Installation Once you ve registered the system for Inmarsat mini-c service, the system needs to be configured so that its alerts will be routed to the proper authority. To configure the system, you first need to connect a Windows-based PC or laptop computer to the DB9 cable port on the interconnection box; use a standard DB9 to DB9 modem cable. On the computer, run a terminal emulation program, such as Windows Hyperterminal, and set the following parameters: 4800 baud, no parity, 8 data bits, 1 stop bit. The system s configuration settings are password-protected at the sysadm user level. To access this user level, use the su sysadm command as noted below. : su sysadm<enter> Enter password: See the next section for details about entering and changing the password. Exiting the sysadm User Level When you are finished configuring the system, be sure to return the system to the normal user level. To exit the sysadm user level and return to the normal user level, use the su normal command as noted below. : su normal<enter> Rev. A 2-13

30 A Guide to the KVH etrac SSAS Entering and Changing the Password for Configuration Access To protect the system from unauthorized access, you need to change the password from the factory default sysadm to a unique password between 8 and 15 characters in length (use 15 characters for best security). The password is case-sensitive. Be sure to store your password in a secure place and protect it from unauthorized disclosure. Failure to do so will affect the security of your system. When you enter the su sysadm command for the first time, enter sysadm at the Enter password prompt. This brings up the Enter new password prompt. Enter and confirm your new, unique password. : su sysadm<enter> Enter password: sysadm<enter> Enter new password: ***************<enter> Confirm new password: ***************<enter> Password for user sysadm changed. Changing the Password If you ever need to change your password, enter the passwd command as noted below. : passwd sysadm<enter> Enter new password: ***************<enter> Confirm new password: ***************<enter> Password for user sysadm changed

31 Installation Configuring the Alert Recipient Addresses Your vessel s flag administration has appointed a competent authority for handling security alerts. You MUST configure the system to send alerts to this proper authority and to other recipients as necessary. To ensure your security alerts are routed to the proper authority, you must configure the system with that authority s address(es), in accordance with the flag administration s requirements. Three different addresses can be configured for receiving the system s SSA messages. KVH highly recommends you configure all three addresses. For example, the first address would be the competent authority s address, which you need to obtain from the flag administration. The second address could be used as a backup or fallback address to the competent authority, in case of problems with its primary address. And the third address could be used as a forward copy to another recipient, such as a fleet management system or another Inmarsat-C destination. For optimal routing, use land-based PSTN (fax or modem), PSDN (X.25), or TELEX destinations. Other destination types, such as , are not recommended. KVH is not liable for alert messages that are incorrectly flagged as received by the modem, fax, or TELEX network. To configure recipient addresses in the etrac SSAS, enter the se -am command (using your connected computer and terminal emulation program) as noted below: se -am [Entry],[Type],[Address],[Param]<enter> where: Entry = Memory location of the recipient address (0, 1, or 2) Type = Destination type (enter the code number): 0: TELEX 1: PSTN 3: PSDN 254: 255: Delete address entry Address = Destination address (enter a telephone number, TELEX number, or address, depending on type) Param = Supplementary parameter required for certain destination types. If addressing a PSTN fax machine, enter T30; if addressing a PSTN modem, enter V22B Rev. A 2-15

32 A Guide to the KVH etrac SSAS Examples The following examples show how different recipient addresses are configured in the system. Example 1 Configuring the first address to TELEX destination , Answer-back code TATJH: : se -am 0,0, /TATJH<enter> Example 2 Configuring the second address to PSTN fax destination : : se -am 1,1, ,T30<enter> Example 3 Configuring the third address to PSTN modem destination : : se -am 2,1, ,V22B<enter> Example 4 Configuring the first address to PSDN X.25 destination : : se -am 0,3, <enter> Example 5 Configuring the third address to destination techs@kvh.com: : se -am 2,254,techs@kvh.com<enter>

33 Installation Viewing the Current Addresses To view the recipient addresses currently configured in the system, simply enter the se -am command without any parameters. For example: : se -am<enter> Update time: :31:56 Entry Type Param Address T V22B Changing an Address To change a recipient address, simply enter a new se -am command for that entry s memory location. The new address will overwrite the old entry. Deleting an Address To delete a recipient address, enter an se -am command for that entry with 255 as the destination type. For example, to delete the address stored in memory location 1, you would enter the following command: : se -am 1,255<enter> Rev. A 2-17

34 A Guide to the KVH etrac SSAS Configuring the Inmarsat mini-c Mobile Number (IMN) You MUST configure the Inmarsat mini-c Mobile Number (IMN) in the etrac SSAS, so that this information becomes part of your alert messages. Configuring the IMN in the etrac SSAS also enables the system to be used with fleet monitoring software. You will receive your IMN upon registering the system. To configure the IMN, enter the se -u command (using your connected computer and terminal emulation program) as noted below: se -u [IMN]<enter> where: IMN = Inmarsat mini-c Mobile Number for your etrac SSAS For example, if your IMN is , you would enter the following command: : se -u <enter> Configuring LES Settings - Optional The Land Earth Station (LES) operated by the selected Inmarsat Service Provider (ISP) can be configured in the system to ensure proper routing. The system allows you to preset the LES ID for each of the four ocean regions: Atlantic Ocean Region, West (AORW) Atlantic Ocean Region, East (AORE) Pacific Ocean Region (POR) Indian Ocean Region (IOR) The LES you select will be preset as the intended recipient of the system s covert alert messages. If the system is unable to deliver an alert message to the preset LES, it will automatically attempt delivery to a number of other stations

35 Table 2-1 shows a list of LES s that cover all four ocean regions. Other LES s exist that do not cover every region; these can also be used since the system allows you to configure a combination of LES s. The table also does not include information on LES s that support Inmarsat Covert/Security Alerting. This information must be obtained by contacting the LES/ISP. Table 2-1: LES IDs for LES s with Global Coverage LES Country AORW AORE POR IOR France Telecom France KDD Japan Stratos Canada Telenor Norway Xantic Netherlands Xantic Australia To configure your LES(s) in the etrac SSAS, enter the se -m command (using your connected computer and terminal emulation program) as noted below: se -m [AORW],[AORE],[POR],[IOR]<enter> where: AORW = LES ID for Atlantic Ocean Region, West AORE = LES ID for Atlantic Ocean Region, East POR = LES ID for Pacific Ocean Region IOR = LES ID for Indian Ocean Region Installation For example, if you registered your etrac SSAS using KVH s Inmarsat activation, you would use the Stratos LES and enter the following command: : se -m 2,102,202,302<enter> Rev. A 2-19

36 A Guide to the KVH etrac SSAS Configuring a Supplemental Text Note - Optional You can configure the system to append a text note to SSA messages. You might use this note to provide information such as ship name, radio call sign, country of registration, etc. Figure 2-13: Example of an SSA Message with Supplemental Text Note 10 FEB :46 From Eik LES To P1 EIK-C LES =TTRA X 10-FEB :45: Covert/Security Alert Received Mobile Terminal No : To CES : 101 Position : N E Position updated : 8:44 UTC Nature of distress : Piracy/armed attack Course : 66 Speed : 0 Activation : Covert/Security Alert Position activated : Yes Course/Speed updated : Yes Ship Owner: KVH Industries ++++ Last Page : Total Page(s) 1 To configure a supplemental text note, enter the se -at command (using your connected computer and terminal emulation program) as noted below: se -at [text] <enter> where: text = the supplemental text note For example, if you wanted to add the name of the ship owner to SSA messages, you would enter the following command: : se -at Ship Owner: KVH Industries <enter>

37 3 Operation and Testing 3.1 Sending a Security Alert If the system is operational, the test button illuminates solid green. This means the system has a working satellite link and you can send a security alert message. To send a covert CN137 message and SSA message via the etrac SSAS, simply lift the lid of one of the two covert alert buttons and press the button. The button latches and stays pressed. After seconds, the system transmits a CN137 message and an SSA message via the Inmarsat mini-c network. Keeping the button in its pressed (latched) state for at least 33 seconds guarantees initiation of a ship security alert. Since the etrac SSAS is a covert alert system, no alarm or indication occurs on the vessel. When the etrac SSAS antenna unit is transmitting, the electromagnetic field radiated from the antenna can be harmful. To avoid danger, always stay at least 1 ft (30 cm) from the antenna unit. The two alert buttons operate individually. If both buttons are pressed, two alerts will be transmitted. An SSA message will be transmitted every 30 minutes until the alert button is released (unlatched). Figure 3-1 shows an example of an SSA message. Figure 3-1: Example of an SSA Message Operation and Testing 10 FEB :46 From Eik LES To P1 EIK-C LES =TTRA X 10-FEB :45: Covert/Security Alert Received Mobile Terminal No : To CES : 101 Position : N E Position updated : 8:44 UTC Nature of distress : Piracy/armed attack Course : 66 Speed : 0 Activation : Covert/Security Alert Position activated : Yes Course/Speed updated : Yes Rev. A Last Page : Total Page(s) 1 3-1

38 A Guide to the KVH etrac SSAS 3.2 Canceling a Security Alert To cancel an alert, just press the alert button again within 30 seconds to unlatch the button. The test button blinks slowly to indicate a canceled alert. To clear the indication (stop the flashing), simply press the test button. You cannot cancel an alert after 30 seconds

39 3.3 Testing the System When you test the system, you can test the system locally, without transmitting an alert, or you can transmit a live test message. KVH strongly recommends that both tests be performed on a regular basis. When you transmit a test message, a test message is sent to all of the recipient addresses that you configured in the system (see Section 2.7.2, Configuring the Alert Recipient Addresses on page 2-15). Figure 3-2 shows an example of a test message. Figure 3-2: Example of a Test Message Operation and Testing 11 FEB :36 From Eik LES To P1 EIK-C LES =LMES X 11-FEB :36: TEST TEST TEST TEST TEST TEST Mobile Terminal No : To CES : 104 Position : N E Position updated : 8:30 UTC Nature of distress : Piracy/armed attack Course : 54 Speed : 0 Activation : Covert/Security Alert Position activated : Yes Course/Speed updated : Yes -This message is for test purposes, please disregard-- Ship owner: John Doe Covert message setup (changed recently): Destination type : PSTN Address : Parameter : V22B Destination type : PSTN Address : Parameter : V22B Destination Type : PSTN Address : Parameter : T Last Page : Total Page(s) Rev. A 3-3

40 A Guide to the KVH etrac SSAS To test the system, follow the steps below. 1. Ensure that both alert buttons are released (neither is pressed in). 2. Inspect the test button s green light. If the test light is on, the system is operating normally. Go to Step 3. If the test light is blinking slowly, an alert was recently canceled. Go to Step 3. Otherwise, the system may be faulty. Go to Step Press the test button and hold it in during the entire test. Do not release the test button until Step 8. Do NOT release the test button until you reach Step 8. If the test light is now off, the system is in test mode. Go to Step 4. If the test light is now blinking quickly, the system is in test mode, but one of the alert buttons may be pressed. Go back to Step 1 and verify that both alert buttons are released. Otherwise, the system is faulty. Go to Step Press the #1 alert button. If the test light is now blinking quickly, the alert button is tested OK. Go to Step 5. Otherwise, the system is faulty. Release the alert button immediately to avoid a false alert. Go to Step If you do not want to transmit a test message, release the #1 alert button within 30 seconds. If you do want to transmit a test message, wait 40 seconds then release the #1 alert button. To release an alert button, simply press it again. If the test light is now off, the system is in test mode. Go to Step 6. Otherwise, the system is faulty. Go to Step

41 Operation and Testing 6. Press the #2 alert button. If the test light is now blinking quickly, the alert button is tested OK. Go to Step 7. Otherwise, the system is faulty. Release the alert button immediately to avoid a false alert. Go to Step If you do not want to transmit a test message, release the #2 alert button within 30 seconds. If you do want to transmit a test message, wait 40 seconds then release the #2 alert button. To release an alert button, simply press it again. If the test light is now off, the system is in test mode. Go to Step 8. Otherwise, the system is faulty. Go to Step Release the test button. Go to Step Inspect the test light. If the test light is on, the system is operating normally. Go to Step 10. Otherwise, the system may not be functional. Go to Step Test completed successfully! No further action required. 11. Test failed. There are several possible reasons. To analyze the problem further, perform the test sequence (steps 3 to 9 in sequence) and note the test light indications at each step. Then find the symptoms and possible causes on the following page Rev. A 3-5

42 A Guide to the KVH etrac SSAS Symptom: Test light was constantly off during all steps. Most likely causes: Test button lamp failure Power failure Wiring fault Test button function failure Antenna unit or wiring failure Note: If this problem occurs, do not test an alert button for more than 30 seconds. This will avoid false alerts from being transmitted. Symptom: Test light did not blink during Step 4 or 6. Most likely causes: Alert button failure (whichever button was being tested when light did not blink) Wiring fault Symptom: Test light did not turn off during Step 3. Most likely causes: Test button failure Wiring fault Symptom: Test light did not turn off during Step 5 or 7. Most likely causes: Alert button failure Wiring fault Symptom: Test light did not turn on during Step 9 (or the test light turned off again after a moment of operation). Most likely causes: Missing antenna signal 3-6

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