Internet and Mobile Banking Updates Osko Payments and PayIDs

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1 Internet and Mobile Banking Updates Osko Payments and PayIDs Effective 13 February 2017 Nexus Mutual is a trading name of EECU Limited ABN AFSL

2 Contents: PayID creation Internet Banking 1 Payments Made through Internet Banking 4 PayID creation Nexus Mutual App 10 Payments made through the Nexus Mutual App 12 PayID creation Internet Banking 1. To make or change a PayID, select Manage PayIDs under Accounts 2. Enter the PayID you d like to make. Only addresses and phone numbers may be registered through the automated system. If you have a business account with us, we can link an ABN or registered business name as a PayID. Please contact us for help with registration. ABN AFSL/Australian Credit Licence M1710 (02/18) 1

3 3. Select the account you d like to link the PayID to, the display name for the PayID so people can confirm they re sending to the right person, and agree to the terms and conditions. 4. You ll get a message to confirm it s really your details, just enter the code sent to you ABN AFSL/Australian Credit Licence M1710 (02/18) 2

4 5. You re all done! ABN AFSL/Australian Credit Licence M1710 (02/18) 3

5 Payments Made through Internet Banking 1. There s been a few changes to how you make a payment through Internet Banking. Instead of Pay Anyone, you ll select Pay Someone. 2. You can select Now or Later to make the payment. Scheduled payments are not supported by PayIDs; for future dated payments select Later and use BSB and Account Number If you want to pay a payee you ve already set, select them from the list on the bottom. If it s a new payee, select Someone New. ABN AFSL/Australian Credit Licence M1710 (02/18) 4

6 3. When you select Someone New the default will be to send to a PayID 4. If you want to send to a BSB and Account Number, select To Bank Account ABN AFSL/Australian Credit Licence M1710 (02/18) 5

7 5. Enter the payment details, if it s through Osko, you can send up to 280 characters ABN AFSL/Australian Credit Licence M1710 (02/18) 6

8 6. If it s a scheduled payment you ll be asked for some additional details about the frequency and date of the payment. ABN AFSL/Australian Credit Licence M1710 (02/18) 7

9 7. Confirm your payment ABN AFSL/Australian Credit Licence M1710 (02/18) 8

10 8. Payment is done! ABN AFSL/Australian Credit Licence M1710 (02/18) 9

11 PayID creation Nexus Mutual App 1. Select Manage PayID to make a new PayID (or change an existing one). 2. You ll have the option to edit an existing PayID or to create a new one. If you want to register something like your ABN or Business name you ll need to contact us to set that up. ABN AFSL/Australian Credit Licence M1710 (02/18) 10

12 3. You can enter a mobile number or address you own, select the account to link it to, and you ll have a drop-down list of names you can select to be displayed when someone makes payment to you. 4. You ll get an or SMS to the PayID you selected with a code to verify that the or mobile phone number belongs to you. 5. Your PayID will be registered and appear in your list of PayIDs. ABN AFSL/Australian Credit Licence M1710 (02/18) 11

13 Payments made through the Nexus Mutual App 1. Select Pay someone to make a payment. 2. You ll have the option of paying to a saved favourite (bottom), a PayID (top left) or to a BSB and Account Number (top right) ABN AFSL/Australian Credit Licence M1710 (02/18) 12

14 3. To pay to a PayID, just enter the receiver s PayID 4. You ll see who the PayID is registered to so you can make sure it s going to the right person. 5. Or, if you re paying to a BSB and Account Number, just enter the details. ABN AFSL/Australian Credit Licence M1710 (02/18) 13

15 6. You ll need to enter the amount to pay, you can pay up to $250 now without needing the payee to be in your saved favourites. 7. Enter your payment details; when you re done you ll be asked to confirm your details are correct. ABN AFSL/Australian Credit Licence M1710 (02/18) 14

16 8. You re all done! Your payment should be on its way. ABN AFSL/Australian Credit Licence M1710 (02/18) 15

17 Nexus Mutual is a trading name of EECU Limited ABN AFSL M1710 (02/18)

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