NPT Advice Providers

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1 Organisation Address Tel.No. Contact Name address/website and availability Age Connects Alfred Street, Neath Home visits and office appointments Monday to Friday Level & Areas of Support 50+ Only, benefits check Age Cymru Afan Nedd Riverside Walk Riverside Centre Port Talbot SA13 1PH IT training at Neath Town Hall 1-2 on Thursday s Either sueprobert@agecymruafannedd.org.uk Or contact the office and ask for Sue or Hywel. Monday to Friday 9-3 (Thursday s home visits only) 50+ Only General information and advice Specialist advice support for welfare benefits A solicitor offers a free 30 minute consultation on any matter For over 60 s free tax advice once a month Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

2 Caerlas 49 Talbot Road, Port Talbot, SA13 1HN Monday-Friday 9-4pm drop in appointments Welfare benefits:- General advice Can do tribunals and appeals. Money management Housing/homeles sness Calan DVS (formerly Lliw Valley and Neath Women s Aid) PO Box 5, Neath, SA11 1PS enquiries@calandvs.org.uk Specialist services for individuals affected by Domestic Abuse, including emergency refuge accommodation, community support, advice and guidance signposting and form filling Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

3 Care and Repair Neath Port Talbot Llandarcy House Unit 11b, The Courtyard D'Arcy Business Park, Llandarcy SA11 6EJ service for over 50 s enquiries@nptcareandrepair.co.uk Best to contact them by phone and home visits can be arranged. Apologies for the need to resend, 50+ Only General Benefits advice Citizens Advice Bureau General Public, Neath Port Talbot Llys Glas Pleasant Street Swansea SA1 5DS Mondays - Bevin Avenue, Sandfields Tuesdays - Michna Avenue, Aberavon and Pontardawe Hub In addition we have appointments available in the Blaengwnfi, Cymmer, and Glyncorrwg Health Centres julie.browne@swanseacab.org.uk We prioritise benefits and debt for all the above in terms of appointments. Appointment booking through our Swansea office We can also advice on employment law and some housing matters. We have an immigration and a family law rota of solicitors in Swansea. We run a specialist welfare benefits telephone servce for the whole of Wales from our Swansea office - this is General advice Appeals & Review Specialist advice Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

4 Tuesdays and Thursdays on a rotating basis. We have appointments available on a weekly basis at: partnered with SNAP Cymru and Shelter. Powys C.A.B. run the specialist debt side of this. Referrals available through the national Adviceline Cymru service Queens Road Surgery, Skewen Port Talbot Resource Centre Dulais Valley Health Centre, Seven Sisters Communities First Western cluster Penybryn Ystradgynlais Swansea SA9 1JB Neath Cluster Melin Advice Centre 80 Briton Ferry Road Neath SA11 1AP Leane Woodley Prosperous Manager Sarah Hill Prosperous Manager Job clubs Digital inclusion Money management Activities can be different in each cluster Afan Cluster Cwmavon Library Depot Road Cwmavon SA12 9DF Kerry Jones Prosperous Manager Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

5 Dewis 47 Station Road, Port Talbot, SA13 1NW Young people, homeless or potentially homeless or childless couples We will be opening our Neath office in the new year Monday 9am -5pm Tuesday 9am -8.30pm Wednesday 9am -5pm Thursday 9am -5pm Friday 9am -4.30pm Saturday 9.30am 1.30pm We also have a contact us section on the website Or they can contact us via our Facebook page. Our generic address is mail@dewishousing.org General Benefits and debt advice FOR TENANTS Also operate a bond board for young people (16-30) (for single people and couples without children) if they wish to be able to access the private rented sector. Family Housing Assoc. 43 Walter Rd, Swansea, SA1 5PN / Shirley.Jones@fha-wales.com info@fha-wales.com Monday to Friday Home visits- appointments only Financial Inclusion General Benefits Advice Home visits and appointments Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

6 FOR TENANTS FFOPS (Friends and Families of Prisoners) 101 Mansel Street, Swansea, SA1 5UE Service to family members of prisoners Fibromyalgia Support Group South Wales Gofal 7 Ashgrove Baglan Port Talbot SA12 8PP. Group members Gofal, Housing Support and Advice, Beaufort House, Plasmarl Ind Estate, Beaufort road, Swansea, Sa6 8JG Individuals who are experiencing mental health problems that affect their ability to maintain their tenancy and other related difficulties singletonyvonne@gmail.com Tel no: enquiries@gofal.org.uk Monday to Friday General benefits advice Attend tribunal Crisis intervention (tenancy support only for Swansea). Gwalia Housing Ty Gwalia housing@gwalia.com Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

7 7-13 The Kingsway Swansea SA1 5JN (Freephone) (local rate for mobiles) General advice Benefit Maximisation Appeals & Tribunals Hafan Cymru (Domestic Abuse) 17 Victoria Gardens Neath SA11 1EH Monday to Friday 9-5 Specialst advice Home visits available TENANTS ONLY For those who have or are experiencing Domestic Abuse Temporary supported housing Maintaining a tenancy prevention of homelessness Benefits Child Protection/ Children in Need/Contact Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

8 issues Debt management Training /education Self-esteem and confidence building Feeling part of the community Life skills such as cooking, personal safety, form filling, using public transport, parenting Freedom programme Housing Options Linc Cymru Housing Association Neath Civic Centre Neath SA11 3QZ General public experiencing housing difficulties Social Lettings Agency assisting people to access private rented accommodation 387 Newport Road Cardiff CF24 1GG Mon Thu 8.30am-8pm Fri 8.30am- 4.30pm Form Filling General benefits advice RESIDENTS ONLY, Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

9 Livelihoods Project Neath Port Talbot Carers Service DOVE Workshop Roman Road Banwen Neath SA10 9LW 21 Alfred Street Neath SA11 1EF Drop in at Seven Sisters pm on Tuesdays At DOVE Worksop Tues, Weds, Thurs pm Monday to applying for accommodation and housing advice, tenancy and arrears General Benefits advice, signposting, specialist benefit advice and appeals TENANTS & APPLICANTS FOR ACCOM ONLY, Advice, Benefits check, volunteering opportunities. Groups such as Woodworking and Gardening Form Filling for Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

10 Friday low level benefits that effect a carer General Advice/support Neath Port Talbot Credit Union NPT Homes Ltd 26 Windsor Road, Neath 54 Station Road, Port Talbot Mon to Thurs: 9.30am pm Fri: 9.30am pm Sat: 9.30am noon Pontardawe Hub Tues & Thurs 10.00am 3.00pm 6 Forge Road Port Talbot SA13 1NU 23 Windsor Road Neath SA11 1NB Monday to Friday admin@nptcu.co.uk specialistservices@npthomes.co.uk landlordservices@npthomes.co.uk Not-for-Profit Provider of Ethical Savings & Low-Cost Loans. Budgeting Advice and information on Savings, Loans and general financial awareness., applying for accommodation and housing advice, tenancy and arrears General Benefits advice, Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

11 Neath Port Talbot Housing Benefit Neath Port Talbot Welfare Rights Unit Neath Port Talbot MIND & Community Mental Health Team Pontardawe Hub Tuesday and Thursday s 9-4 Neath Civic Centre Port Talbot Civic Centre Pontardawe Hub Tuesday and Thursday Civic Centre, Neath, SA11 3QZ General public but some funding is linked to Communities First areas or Social Services clients or people with a diagnosis of cancer and their families 32 Victoria Gardens, Neath. People with mental health difficulties signposting, specialist benefit advice and appeals TENANTS APPLICANTS FOR ACCOM ONLY Advice on housing benefits welfarerights@npt.gov.uk can meet in locations throughout the county. Call for an appointment. Drop in at Pontardawe Hub Thursday afternoons nptmind@btconnect.com Terri Phillips Form Filling Specialist advice Benefit maximisation checks Appeals Attend tribunals General benefits advice Attend tribunal Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

12 Parkinson's UK Kathleen Hierons RNIB Cymru Wales Office Parkinson's UK, Maritime Offices, Woodland Tce, Maesycoed, Pontypridd, CF37 1DZ People with Parkinson's Disease & their family Trident Court, East Moors Road, Cardiff Only able to give advice on benefits to blind and partially sighted people and their carers or dependents information about benefits and help with the application process General benefits advice Attend tribunal Port Talbot and Afan Women's Aid P O Box 20 Port Talbot SA13 1AA Monday to Friday 9-5 Emergency contact number porttalbotwomensaid@btconnect.com A range of specialist services for women and children affected by Domestic Abuse Including refuge accommodation, outreach support and specialist services for Children and Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

13 Young people Shine Cymru (Spina Bifida. Hydrocephalus. Information/ Networking/ Equality) Office 10, Unit 2, Ynysbridge Court, Gwaelad-y-Garth, Cardiff, CF15 9SS Adults and parents of children with spina bifida and/or hydrocephalus Shelter Cymru Shelter Cymru 25 Walter Road, Swansea SA1 5NN Tuesdays 9.30pm 3.30pm Caerlas office 49 Talbot Road, Port Talbot SA13 1HN Drop in Thursdays 9.15am 12pm Age Connects Alfred Street, Neath Appointment only Sharon Lewis Housing Advice and Legal representation for any Housing related issues SNAP Cymru Acorn Business Centre, Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

14 Tenovus Cancer Charity 250 Carmarthen Rd, Swansea SA1 1HG Children & young people up to 25 with additional learning needs or disabilities Gleider House, Cardiff Patients affected by cancer, relatives & carers 9am-4.30pm One Thursday a month they provide a service in NPT- alternate between Pontardawe and GCG Form Filling General Benefits Advice Appeals Court Attendance West Wales Dyslexia Association (no Face to Face service) No office. Children and Adults with dyslexia westwalesdyslexia@gmail.com Key: Welfare Benefits Housing Employment/work problems Digital Inclusion Money Management

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