The Future of Information Discovery
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1 The Future of Information Discovery Ben Shneiderman Founding Director ( ), Human-Computer Interaction Lab Professor, Department of Computer Science Member, Institute for Advanced Computer Studies University of Maryland College Park, MD Interdisciplinary research community - Computer Science & Info Studies - Psych, Socio, Poli Sci & MITH ( 1
2 Design Issues Input devices & strategies Keyboards, pointing devices, voice Direct manipulation Menus, forms, commands Output devices & formats Screens, windows, color, sound Text, tables, graphics Instructions, messages, help Collaboration & Social Media Help, tutorials, training Search Visualization Fifth Edition: March 2009 History of HCI & IR: Early Leaders 2
3 History of HCI & IR: Early Leaders Gerald Salton Eugene Garfield Karen Sparck Jones Ted Codd History of HCI & IR: Early Leaders Gerald Salton Eugene Garfield Karen Sparck Jones Ted Codd Document Scientific Natural Relational Retrieval Publications Language Database 3
4 History of HCI & IR: Recent Leaders Gary Marchionini Nick Belkin Susan Dumais Marti Hearst HCIR Home Page: Today s Leaders 4
5 HCIR Home page: Ideas HCIR Proceedings 5
6 HCIR Proceedings - Information Exploration & Discovery Process 6
7 Exploration & Discovery Process Exploration & Discovery Process 7
8 Exploration & Discovery Process Exploration & Discovery Process Specific fact finding (known-item search) On what day was Barack Obama born? <Google succeeds> 8
9 Exploration & Discovery Process Specific fact finding (known-item search) On what day was Barack Obama born? <Google succeeds> Extended fact finding (vague query) What cities did Barack Obama live in? Exploration of availability (vague result request) What genealogical information on Barack Obama is at the National Archives? Exploration & Discovery Process Specific fact finding (known-item search) On what day was Barack Obama born? <Google succeeds> Extended fact finding (vague query) What cities did Barack Obama live in? Exploration of availability (vague result request) What genealogical information on Barack Obama is at the National Archives? Open-ended browsing and problem analysis (hidden assumptions) How has Barack Obama s position on the environment changed since 2001? Mismatch with metadata (requires exhaustive search) How has Barack Obama s choice of clothing changed during his campaign? 9
10 Exploration & Discovery Process Specific fact finding (known-item search Extended fact finding (vague query Exploration of availability (vague result request Open-ended browsing and problem analysis (hidden assumptions Mismatch with metadata (requires exhaustive search Exploration & Discovery Process 1-minute Specific fact finding (known-item search Extended fact finding (vague query Weeks & Months Exploration of availability (vague result request Open-ended browsing and problem analysis (hidden assumptions Mismatch with metadata (requires exhaustive search 10
11 Exploration & Discovery Process Enrich query formulation Expand result management Enable long-term effort Enhance collaboration Deal with special cases of search: - Complete: Legal, patent & medical - Absence: Proving non-existence is difficult - Outliers: Unexpected connections - Bridging: Connecting disciplines (Arrowsmith) HCI & IR Trajectory Document Retrieval Information Retrieval Search (Web) Exploration & Discovery Process 11
12 HCI & IR Future Document Retrieval Information Retrieval Search (Web) Exploration & Discovery Process Decision Making/Policy Collaboration/Creativity/Innovation Societal Improvement UN Millennium Development Goals To be achieved by 2015 Eradicate extreme poverty and hunger Achieve universal primary education Promote gender equality and empower women Reduce child mortality Improve maternal health Combat HIV/AIDS, malaria and other diseases Ensure environmental sustainability Develop a global partnership for development 12
13 HCI & IR Future Mobile Search Spoken, Pointing & Location Search Voice, Web, SMS & Visual Results Collaboration for Healthcare/Wellness Electronic Health Records Science of Science Social Network Search for Community Safety Usage Log Analysis for Energy Sustainability Species Search for Biodiversity Climate Model Pattern Discovery Map Search for Better Wayfinding Discovery: Individuals, Groups & Communities Narrative Search: Trajectory, conflict, resolution Temporal Search: Electronic Health Records 13
14 Temporal Search: Find Similar Patients Network Data Nodes & Links Relationships & communication Scientific/legal citations Difficult to complete tasks Occlusion Complexity 14
15 Network Visualization by Semantic Substrates NVSS 1.0 Filtering links by source-target 15
16 Filtering links by time attribute (1) Network Visualization by Semantic Substrates Meaningful layout of nodes User controlled visibility of links Cross refs in 11 Circuit Courts (green) + few refs to District Court cases 16
17 Network Visualization by Semantic Substrates NVSS 2.0 with Substrate Designer Citation Patterns: Within Research Front One key paper in DP, Statistical is richly linked 17
18 Citation Patterns: Out from Statistical Statistical papers largely cite PBMT, in the past 4 years Citation Patterns: from PBMT to Statistical Key papers in PBMT mostly cite the key papers in Statistical 18
19 Citation Patterns: In to Statistical PBMT & DP have no cross cites and only 2 papers in Statistical are cited jointly from PBMT and DP SocialAction: Senate Vote Patterns Perer & Shneiderman, CHI
20 NodeXL: Network Overview for Discovery & Exploration in Excel casci.umd.edu/nodexl_teaching Weight Watchers Support Group Size = Weight loss Color = Questions answered Size = Weight loss Color = Membership length (Theresa Burlas) 20
21 Research Methods Controlled experiments Logging usage patterns Multi-dimensional In-Depth Long-Term Case Studies (MILCs) Domain experts doing their own work for weeks & months Science Science 2.0 Reductionist Integrated Controlled Interventions & Experiments Case Studies Laboratory Situated Natural World Made World 21
22 Science Science 2.0 Reductionist Integrated Controlled Interventions & Experiments Case Studies Laboratory Situated Natural World Made World Hypothesis Testing Predictive Theories Replications (AAAS Science 319, March 7, 2008, ) HCI & IR: The Final Frontier Much work to be done Difficult to attain all our goals But we can make important contributions 22
23 HCI & IR: The Final Frontier Much work to be done Difficult to attain all our goals But we can make important contributions Shift public policy Change our research community Restructure our academic curricula Make the world a better place 27 th Anniversary Symposium May 27-28,
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