Work -> Data -> Insight -> Action Let s Play Agile Coach! with Agile Metrics Case Studies

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1 Work -> Data -> Insight -> Action Let s Play Agile Coach! with Agile Metrics Case Studies Jim Damato PMI-ACP, SA, CSP, CSM, PMP, ITIL Solutions Architect, CA Technologies james.damato@ca.com 5/9/ Agile Project and Portfolio Summit Harrisburg University Rally Software is now part of CA Technologies

2 Memes! CA. ALL RIGHTS RESERVED.

3 CA. ALL RIGHTS RESERVED.

4 CA. ALL RIGHTS RESERVED.

5 Me (without gray hair) CA. ALL RIGHTS RESERVED.

6 You? CA. ALL RIGHTS RESERVED.

7 Why a presentation on metrics? CA. ALL RIGHTS RESERVED.

8 Why a presentation on metrics? Too many organizations don t measure anything CA. ALL RIGHTS RESERVED.

9 Why do we measure? CA. ALL RIGHTS RESERVED.

10 Why do we measure? If you can t measure it, you can t manage it CA. ALL RIGHTS RESERVED.

11 What are metrics for? CA. ALL RIGHTS RESERVED.

12 What are metrics for? Finding your problems (aka Continuous Improvement) CA. ALL RIGHTS RESERVED.

13 For feedback to improve your own performance Virtue vs Sin As a lever to drive someone else's behavior CA. ALL RIGHTS RESERVED.

14 What s the most important measurement in Agile? CA. ALL RIGHTS RESERVED.

15 What s the most important measurement in Agile? Working software is the primary measure of progress CA. ALL RIGHTS RESERVED.

16 9,192,631, CA. ALL RIGHTS RESERVED.

17 9,192,631,770 Don t be fooled by the fallacy of precision CA. ALL RIGHTS RESERVED.

18 Let s look at some practice metrics CA. ALL RIGHTS RESERVED.

19 Ideal Task Hours Burndown Total Task Hours To Do Total Points Accepted CA. ALL RIGHTS RESERVED.

20 Unfinished iteration planning Remaining work has peaked Accepted half of user stories planned Burndown is flat period in the middle Consistent acceptance once started Problem Solved? Accepted user stories late in iteration CA. ALL RIGHTS RESERVED.

21 Defined In-Progress Completed Accepted CA. ALL RIGHTS RESERVED.

22 Work carried over from previous iteration Drop in work on 7th day Incomplete acceptance Lots of Work in Progress Late acceptance CA. ALL RIGHTS RESERVED.

23 CA. ALL RIGHTS RESERVED.

24 Agile Considerations You re an Agile coach Arrived today Know no history Have the metrics What do we see in the data? What would we recommend? CA. ALL RIGHTS RESERVED.

25 Scenario 1 Company 1 Large engineering program (15 Teams) Adopted SAFe (Scaling Agile) Team 1 Data: Velocity - Iteration 2.3 thru 5.3 Iteration 5.1, 5.2 & CA. ALL RIGHTS RESERVED.

26 Scenario 1 - Team 1 - Velocity CA. ALL RIGHTS RESERVED.

27 Scenario 1 - Team 1 - Velocity CA. ALL RIGHTS RESERVED.

28 Scenario 1 - Team 1 - Iteration CA. ALL RIGHTS RESERVED.

29 Scenario 1 - Team 1 - Iteration CA. ALL RIGHTS RESERVED.

30 Scenario 1 - Team 1 - Iteration CA. ALL RIGHTS RESERVED.

31 Scenario 1 - Observations Team 1 Inconsistent Velocity Acceptance work at iteration end Lots of WIP Not planning iteration well Adding scope during iteration Changing iteration length CA. ALL RIGHTS RESERVED.

32 Scenario 2 Same Company 1 Large engineering program (15 Teams) Adopted SAFe (Scaling Agile) Team 2 Data: Velocity - Iteration 2.3 thru 5.3 Iteration 5.1, 5.2 & CA. ALL RIGHTS RESERVED.

33 Scenario 2 - Team 2 - Velocity CA. ALL RIGHTS RESERVED.

34 Scenario 2 - Team 2 - Velocity CA. ALL RIGHTS RESERVED.

35 Scenario 2 - Team 2 - Iteration CA. ALL RIGHTS RESERVED.

36 Scenario 2 - Team 2 - Iteration CA. ALL RIGHTS RESERVED.

37 Scenario 2 - Team 2 - Iteration CA. ALL RIGHTS RESERVED.

38 Scenario 2 - Observations Team 2 Good velocity, trending upward Not entering defects Early acceptance of work Better control of WIP Good planning of iteration Consistent scope during iteration Changing iteration length CA. ALL RIGHTS RESERVED.

39 Scenario 3 Same Company 1 Large engineering program (15 Teams) Adopted SAFe (Scaling Agile) Team 1 vs 2 Data: Impact of changing timebox length CA. ALL RIGHTS RESERVED.

40 When are these the same? CA. ALL RIGHTS RESERVED.

41 When are these the same? / hour / hour and a half CA. ALL RIGHTS RESERVED.

42 CA. ALL RIGHTS RESERVED.

43 Scenario 3 - Observations Team 1 vs 2 DON T CHANGE TIMEBOX!!! CA. ALL RIGHTS RESERVED.

44 Scenario 4 New Company!!! Single Agile Team Practicing Agile for 2 years Dedicated ScrumMaster Distributed team 2 wk sprints; 3 mo releases Single Team Data: Single Iteration Entire Release CA. ALL RIGHTS RESERVED.

45 Scenario 4 - Iteration CA. ALL RIGHTS RESERVED.

46 Scenario 4 - Iteration CA. ALL RIGHTS RESERVED.

47 Scenario 4 - Release CA. ALL RIGHTS RESERVED.

48 Scenario 4 - Observations Iteration - Task actuals increase - Task burndown flat - Late acceptance - Work carrying over from previous iterations - Unfinished work moved to next iteration - Iterations are consistently over committed - Iterations velocity is consistent, but obviously lower than what the scope of the release is. Release - Shows the inconsistent nature of acceptance and late acceptance. - Release burndown depicts that work is getting done at the same rate as it is being added. - However, there is a gap between remaining and scope at the end of the release. What would we recommend? CA. ALL RIGHTS RESERVED.

49 Scenario 5 - Expert Level New-New Company!!! Single Agile Team Practicing Agile for 2 years Dedicated ScrumMaster 2 wk sprints; 3 mo releases Single Team Data: Single Iteration Entire Release CA. ALL RIGHTS RESERVED.

50 Scenario 5 - Expert Level CA. ALL RIGHTS RESERVED.

51 Scenario 5 - Performance Analytics CA. ALL RIGHTS RESERVED.

52 Scenario CA. ALL RIGHTS RESERVED.

53 Scenario 5 - Observations What would we recommend? CA. ALL RIGHTS RESERVED.

54 How do I get metrics like that? CA. ALL RIGHTS RESERVED.

55 The first key to success? CA. ALL RIGHTS RESERVED.

56 The first key to success? Estimation! CA. ALL RIGHTS RESERVED.

57 CA. ALL RIGHTS RESERVED.

58 CA. ALL RIGHTS RESERVED.

59 CA. ALL RIGHTS RESERVED.

60 CA. ALL RIGHTS RESERVED.

61 The second key to success? CA. ALL RIGHTS RESERVED.

62 The second key to success? Daily updates of progress CA. ALL RIGHTS RESERVED.

63 (I moustache you a question!) CA. ALL RIGHTS RESERVED.

64 The End CA. ALL RIGHTS RESERVED.

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