Our everyday quality code

Transcription

1 Thermal business group Our everyday quality code WITH YOU EVERY DAY...

2 Ricoh Thermal in the World Love your neighbour Love your country Love your work Kiyoshi Ichimura formulated the Ricoh Group s Founding Principles in They inform about how we do business, encouraging us to constantly improve and contribute to the well-being of all stakeholders, including our families, customers, and society on a global level. Our Purpose To constantly create added value for the world at the interface of people and information. Production Units: China, France, Japan, USA Sales Units: Japan, USA, France, Russia, Brazil Our Goal To be a good global corporate citizen with reliability and appeal. Our Principles To think as an entrepreneur To put ourselves in the other person s place To find personal value in our work We formulated our Mission Statement in 1986 to foster a world-class corporate culture in a fast-changing business environment. This philosophy expresses our core values and drives of all employees in fulfilling our corporate mission and goals. 03

3 Ricoh Industrie France History Historically known for being a fax-machine manufacturer, the company has diversified its activities by developing various key products for the communication market: digital printers, toner and thermal media. our organisation: customer-oriented Product ranges Ricoh Industrie France provides a wide range of: Top coated thermal papers/films with both sides protection for sensitive applications. Thermal transfer ribbons resistant to harsh environmental conditions. Sales 6 salesmen Europe, Middle East and Africa Specialists in customer needs analysis Marketing Process Ricoh Industrie France is recognised as the technological leader on the market thanks to its know-how and its up-to-date coating and slitting technologies. The Research & Development department implements the skills of chemists and paper manufacturers to assure its developments at the forefront of changes. Initiatives within the framework of the ecology and the biodiversity Eco Cleanic: it promotes waste management from the point of view of reduction at the source and the recovery of materials. Creating an educational pond. Non built grounds renaturation. Creation of flower meadows in different parts of the site. Reduce greenhouse gas emissions from our industrial processes. Product recycling. 2 nd life for the product thanks to the recovery of materials: e.g. for thermal papers, they become carton pieces used to stiff handbags. Research & Development the 16 technicians and laboratory agents of the R&D department are in charge of new thermal products development. innovative concepts, protocol and trials Sales Administration 4 polyglot sales assistants competence, efficiency and awareness Customers / End-users Customer Support 6 technicians 5 project managers Understand the needs and requirements of the market Creativity and data analysis Advice, expertise and reactivity 04 05

4 DIRECT THERMAL manufacturing stages Applications Ricoh Industrie France has achieved its technological expertise and leadership through paper production know-how dedicated to top thermal media: 1. Baths preparation. 2. Coating of the different chemicals coats on the base paper/film to give it its thermo-sensitive properties. 3. Calendering of the paper surface. 4. Cutting of the mother rolls into several lengths according to markets and customers needs. 5. Shipment of the rolls/jumbos to the laminator or the print houses. DIRECT THERMAL STRUCTURE Standard production unit: 2 m x 18 km Thermal paper is part of our daily life, but most of the time without even noticing it: Transportation tickets (train, plane, underground), parking tickets, entrance tickets for museums, concerts or cinema, pre-packed food label identification, logistics labels, biological or medical analyses labels, lottery and banking receipts, etc. More than % 70% 3 6 tons monthly market share in the pre-packed food 1. Front Protection (TOP Coat) Protection of the thermal image against outside attacks. Image and pre-printability preservation. TOP COAT 2. Thermal coat Image density, sensitivity and preservation. 3. Primer coating (under Coat) Smoothing coat that enables better sensitivity, brightness and image density. UNDER BACK COAT THERMAL BASE PAPER OR FILM 4. BaSE PAPER OR FILM 5. Back Protection (Back Coat) Protection against outside aggressions. 06 Ricoh provides only Top coated thermal media 07

5 Thermal transfer ribbon MANUFACTURING STAGES Applications Thermal transfer Jumbo rolls are produced by our mother company with the best equipment of the market. Then, Ricoh Industrie France slits these Jumbo rolls into lengths and sizes that fit markets, customers and printers requirements. Thermal transfer ribbon is mainly used in industrial fields, but it also offers several other possibilities: Multipurpose labels, electronic devices identification, drum labeling, automotive parts identification, direct coding, direct food contact, tags, clothe care labels, etc. Ricoh proposes high performances thermal transfer ribbons. Our unique coating method provides them specific features. indirect thermal structure 1. Back layer Gives the ribbon a better smoothness to run in the printer and reduce the smear damage on the head. 2. Base pet film Back Layer Base Pet film 3. release This layer offers a unique feature to our thermal transfer ribbons to allow a better ink release from the PET base film. Release Ink 4. ink Carbon black to transfer the information on the receiving material. 08 Ricoh provides only wax/resin and resin grades 09

6 Become a tester ( and help us design the right product ( Discover and test our new thermal developments! We are looking for panelists to support us in our approach. You are aware of the tendencies and needs of your specific market. We provide adapted samples for free and ask for your technical feedback and evaluation. Do not hesitate to contact us! Tel.: +33 (0)

7 For your direct thermal contacts: For your thermal transfer ribbon contacts: For your marketing contacts: RICOH INDUSTRIE FRANCE / 144 ROUTE DE ROUFFACH / F WETTOLSHEIM Tel.: +33 (0) / Fax: + 33 (0)