Cluster report. Portfolio

Transcription

1 Portfolio Cluster report December 2015

2 Table Of Contents Executive Summary Executive Summary...3 Background...4 Cluster image...5 Action plan for the cluster Appendix 1: Infographic Appendix 2: Tourism safety Appendix 3: Everyday safety Appendix 4: Maritime safety Appendix 5: Safety of the mining operating environment In Arctic safety, Arctic expertise is combined with business opportunities that arise from the special requirements of the operating environment (customers, buyers, employees and local communities). Arctic safety is built on risk management expertise based on the special characteristics of the area. Arctic safety means responsibility. In particular, the Arctic safety cluster is born out of the safety of tourism and everyday life as well as maritime and mining safety. In these sectors, we are nationally and internationally strong actors. The parties that benefit include local residents, businesses, tourists, industries and the environment. In Lapland, tourism takes place in Arctic conditions, and its special nature is still strongly based on winter and the Arctic conditions. Therefore, the Arctic location is one of its attractive factors in tourism. The Arctic location means special conditions that are important factors when taking safety into account in tourism services. The Arctic conditions also have both a direct and an indirect effect on everyday life and its safety. Long distances, the climatic conditions and the community structure (availability of services) reflect the Arctic location in organising the normal functions of everyday life. Lapland has the most Arctic natural maritime conditions in Finland. The infrastructure and services suitable for utilising them are available for organising events such as exercises, testing, training and demonstrations. The Port of Kemi operates as an Arctic port the winter base of the Finnish icebreaker fleet for the Bay of Bothnia region. The port has two harbour icebreakers as well as the tourist icebreaker Sampo. Lapland offers the opportunity to develop safety expertise and technology for functions related to the Arctic marine environment. Safety in Arctic mining activities means expertise related to sensitive natural conditions, emphasising responsibility and ensuring the safety of the whole value chain, including the subcontractors. This cluster report presents the cluster description drawn up in the ASP project during the end of 2015 and an action plan for the Arctic safety cluster. The cluster is presented in four parts: tourism safety everyday safety maritime safety safety of the mining operating environment 2 3

3 Background Cluster image The aim of the Arctic safety cluster or the Lapland safety network is to anticipate and ensure the undisturbed operation of business activities in Lapland. Lapland s location, sparse population, natural conditions and large number of tourists require risk management expertise and Arctic expertise for safety. The keyword here is network expertise. Safety is the common goal of the people of Lapland. The sparsely populated areas and low resources require all actors to join forces. Together, the businesses, authorities, research and educational organisations, municipalities, organisations and residents of municipalities form a safety network that ensures the safety of the residents and the undisturbed operation of businesses. The goal of the Arctic safety cluster is to anticipate and ensure the undisturbed operation of business activities in Lapland. Lapland s location, sparse population, natural conditions and large numbers of tourists require risk management expertise and Arctic expertise for safety. The keyword here is network expertise. The Arctic safety cluster supports the idea of Finland s Strategy for the Arctic Region to utilise the network model in developing the work on safety for the whole Arctic area. Safety cannot be created alone, and everyone benefits from safety thinking. In Lapland, close cooperation has been built between parties such as safety research and development organisations. In addition, there are businesses operating in Lapland with expertise based on the management of Arctic conditions. In this report, the Arctic safety cluster has been presented in four sub-clusters: everyday safety, tourism safety, the safety of the mining operating environment and maritime safety. The subclusters are discussed in Appendices 2 4. Tourism safety boosts the competitiveness and undisturbed operation of companies and increases the tourists feeling of safety. Everyday safety consists of people s safety and well-being. Maritime safety focuses on the development of Arctic testing, training and presentation environments. The safety of the mining operating environment boosts the safety of the people, service network and other parties of the area surrounding the mine. Image 1. The Arctic safety cluster of Lapland (Lapin Kansa, 9 December 2015) The safety cluster is divided into four sub-clusters. In Appendices 2 4, each of the sub-clusters is presented as follows. 4 5

4 Matkailun turvallisuus (Liite 1) Tourism safety boosts the competitiveness and undisturbed operations of companies and increases tourists feeling of safety. Maritime safety (Appendix 3) Maritime safety focuses on the development of Arctic testing, training and presentation environments. Image 2. Arctic tourism safety Image 4. Arctic maritime safety Everyday safety (Appendix 2) Everyday safety consists of people s safety and well-being. Safety of the mining operating environment (Appendix 4) The safety of the mining operating environment boosts the safety of the people, service network and other parties of the area surrounding the mine. Image 3. Arctic everyday safety Image 5. Safety of the Arctic mining operating environment 6 7

5 Action plan for the cluster Developing business activities in cluster cooperation requires that the actors commit to working together and adding their own input to the whole. Success requires a consistent, patient and systematic approach, anticipating the future and flexibility in order to direct matters in accordance with the future outlook. It also requires a critical review of the results and the measures taken as well as the readiness to change in order to react and direct the activities based on the results of the assessment. The packages of measures of the Arctic safety clusters include: developing business activities in clusters strengthening the research, development and innovation activities that strengthens the clusters increasing expertise internationalisation communications Developing business activities in clusters Goals: improve the operating conditions of the businesses and actors in the safety cluster intensify the cooperation within the cluster and its sectors and ensuring the permanence, effectiveness and appropriateness of the activities Measures: 1. Intensifying the cluster cooperation and strengthening the cooperation between clusters 2. Expanding the base of actors to cover the field of business in particular more extensively 3. Supporting the product development and innovation activities of companies and actors and their commercialisation 4. Supporting the birth of new business activities and the development of start-up companies as well as the development and internationalisation of strong companies 5. Establishing the operating model of the cluster and the cooperation between clusters Strengthening the research, development and innovation (RDI) activities that support the clusters Goals: plan and implement projects that develop business activities in cluster activity identify research needs and produce studies and reports that meet them plan and implement national and international projects to strengthen the operation of clusters and their actors Measures: 1. Drawing up an RDI programme for the cluster, in which the cluster s projects and the research serving cluster activity during the current programme period are described 2. Planning projects and implementing studies and reports 3. Editing research information for the use of businesses and cluster actors 4. Utilising ASP development environments in the development work 5. Supporting the projectisation of companies and cluster actors 6. Planning and implementing joint projects between clusters Increasing expertise Goals: Increasing the expertise of clusters so that the operating conditions of the actors improve, the competitiveness of companies increases and the international activities are strengthened. Measures: 1. Planning and organising training to increase core competence 2. Planning and organising training to increase internationalisation expertise (networks, international projects etc.) Internationalisation Goals: strengthen the international activities of the cluster and its actors utilise international funding better increase the international recognition Measures: 1. Planning and looking for international projects 2. Increasing the visibility and effectiveness of the clusters in the planning processes of the Commission 3. Increasing visibility at international events 4. Arranging promotion events in Europe 5. Producing papers and presentations on the activities of the cluster and its actors for conferences, seminars and events 6. Organising international events and seminars in Lapland Communications The goal is to: increase awareness of the cluster in Lapland, as well as nationally and internationally strengthen the information exchange within and between clusters Measures: 1. Establishing a blog for the cluster, in which the cluster actors write regularly 2. Strengthening the flow of information within the cluster among the actors as well as between clusters 3. Writing and submitting articles to magazines and publications 4. Updating and developing the Arctic Smartness Portfolio data bank and website 5. Ensuring the visibility of the clusters or links to them on the actors websites 6. Strengthening the participation in national and international networks, events, seminars etc. 8 9

6 The sectors of the Arctic clusters are in different phases of development and their natures are different. The differences include different kinds of development challenges, which also lead to different kinds of solution models. Tourism safety has been developed since 2009 in close cooperation between companies and the regions. The work on everyday safety is strong between the municipalities and public organisations in particular. As the mining industry continues to grow, the importance of the safety of mining environments and value chains will also increase. The special nature of maritime safety is related to its national and international importance. Arctic safety is a cluster with interfaces with all of the other Arctic clusters prepared in the ASP project in late 2015: Arctic development environments, Arctic design, Arctic industry/circular economy and cleantech, as well as the Arctic smart rural network. In fact, safety is often seen as a competence area that intersects different fields. Development work between the clusters can be carried out easily in the RDI activities, but it can also be done by making the educational content more multidisciplinary. For companies, colliding clusters and creating new innovations and cooperation from the interfaces between clusters can take place in different kinds of joint events by clusters. The further development of cluster activities requires international and national initiatives and development processes. During cluster work, needs have emerged for different kinds of synergy and cooperation projects both within the cluster and between clusters. Project-based development requires utilising international sources of funding more efficiently, but it also means an even more systematic and appropriate allocation of national funding. Highlights of international projects of the Arctic safety cluster include: 1. Situational Awareness in Rescue operations (SITAR), H2020 Secure societies Topic: SEC-02-DRS-2016: Situational awareness systems to support civil protection preparation and operational decision making Situational Awareness in Rescue operations (SITAR) is a project based on safety expertise and strong cooperation between businesses and authorities; an example of this is the extensive participation in the Barents Rescue 2015 exercise. The projects gathers together similar safety-related exercises with different themes from all over Europe (the mode of operation and decision-making structure are critical, with themes such as industrial accidents, natural disasters, disasters due to hazardous chemicals or traffic) and creates new, promising solutions and a proposal for more cost-effective operations in crisis situations. The results include a report and an integrated operating model on the already produced modes of operation in the field (FP 7-6), a theoretical framework of reference that takes into account the psychological, cultural, linguistic and social aspects of situational awareness. An additional result is stronger cooperation between safety actors and more effective use of resources in the crisis management mechanism of the EU (implementers of rescue services in the EU countries, as well as research institutes between the rescue services and businesses). The project takes account of the public procurement mechanisms of the Union in the manner defined by the notice of applications, because they influence cost-effectiveness directly. The project also takes account of the goals of international cooperation in research outlined by the EU. In the long term, the project s results aim to achieve a more affordable cost structure for rescue services. Each of the participating countries links one concrete cross-border exercise as well as actors in research institutions, authorities businesses and the field of organisations to the project. The three dimensions (public, private, 3rd sector) that have been established produce strong expertise for all of these sectors of activity. The participating areas include (tbc, an investigation is currently ongoing with the ministries and the Emergency Services College): Barents, Atlantic, Mediterranean, Black Sea, Iceland and Spitsbergen. 2. Safety of geotourism locations Geosafe Northern Periphery of Arctic Multidimensional Tourism Institute/Lapland UAS, in addition to GTK, Iceland, Geocamp, Reykjanes The goal of the project is to promote safety factors and safety in tourism locations with geological diversity value. The goal is to promote safety issues related to geolocations in a way similar to tourism locations, where the key issues are preparation, risk management and anticipation. 3. Wildlife Tourism Northern Periphery of Arctic Topic: Specific Objective 2.2: Greater market reach beyond local markets for SMEs in remote and sparsely populated areas The application is based on the Multidimensional Tourism Institute s (MTI) Arctic cooperation and the cooperation with SMEs and authorities in connection with the theme of Wildlife. In addition to Lapland UAS, the Kajaani UAS and Holar UC (Iceland) are involved in the preparatory project. The goal is to support the market knowledge of the SMEs in the areas and, above all, strengthen the business perspective of RDI actors, i.e. learn from businesses. Safety is the theme that travels through the project. Bioforsk from Norway and the Edinburgh Napier University from Scotland are also involved in the actual project. A group of approx SMEs has been linked to the activities of each RDI actor. The project implements training events and peer learning measures especially from the point of view of companies and supporting their business. The work is strongly linked to previous networks that are being continuously maintained for example, in December a representative of teaching will visit the facilities of Holar UC and develop the theme of wildlife further. 4. Community based safety and security Northern periphery of Arctic In accordance with the model for everyday safety in Lapland, the goal of the project is to develop the network of everyday safety in sparsely populated areas as well as its activities and the opportunities to utilise them in the areas. The development work is regional, community-oriented and participatory. The participation of organisations and volunteers in the development is taken into account in particular. In the first phase, Ireland is involved in the project, and the aim is to expand the consortium to cover other NPA programme areas, too. 5. Snowmobile routes in the Barents area and their safety ENI programme In addition to the Finnish Lapland and the municipalities, regions/municipalities from the Murmansk Oblast, Northern Sweden and Northern Norway are involved in the project. The purpose of the project is to develop sustainable snowmobile use for the purposes of tourism, taking the natural means of livelihood in the areas into account. The project utilises the best practices and expertise in activities related to the safety, design and construction of snowmobile routes as well as land use and rights of use

7 Interreg 6. Safety of border areas in cross-border activities by companies, services and organisations identifying obstacles, finding alternative solutions, agreeing upon an operating model National project highlights include: 1. Developing the Arctic safety cluster. ERDF/Regional Council of Lapland The cluster cooperation started by the ASP project still needs development, especially with regard to actions that benefit companies and the business sector. In order to ensure the permanence of cluster activities and the continuity of the operation and to further develop the activities that have started, internationalise the actors, and strengthen the usability of the RDI activities, a development plan is drawn up for the Arctic safety cluster; the plan is productised into a Structural Fund project. In addition to tourism and everyday safety, the project also includes the sectors of mining and maritime safety; in addition, the safety aspects of other sectors such as food safety are also included in it. Developing the Arctic safety cluster may be a part of a regional ASE project or, if necessary, it is projectised into a separate whole and separate funding is applied for it. 2. Improving the traffic safety of tourists (ERDF, Liikenneturva, Regional Council of Lapland, MTI): a. drawing up a guide and publicity material and disseminating information 3. Culinary tourism development project with the rural cluster (ERDF, the Centre for Economic Development, Transport and the Environment) a. utilisation of local food (production and processing) in tourism 4. Shopping centre safety (ERDF) 5. Safety of village tourism locations (Agency for Rural Affairs) 6. Development project for an Arctic seafaring testing, training and development centre 7. Service network for everyday life in rural areas, application submitted in 2015, applicant: the Regional Council of Lapland The goal of the project concerning a service network for everyday life in rural areas ( Maaseudun arjen palveluverkosto ) is to increase the well-being and everyday safety of residents of sparsely populated areas and prevent exclusion. The aim is to expand the operating model to Lapland s neighbouring regions and implement it as a joint project by three regions Lapland, Northern Ostrobothnia and Kainuu. 8. International cooperation in everyday safety, application in processing, applicant: Lapland UAS/MTI The project concerning international cooperation in everyday safety ( Arjen turvallisuuden kansainvälinen yhteistyö ) is based on the project Development of Wellbeing and Civil Safety in Municipalities implemented in municipalities that won the EPSA2013 award in the Regional administrative category. The project is included under the extensive regional everyday safety coordination umbrella coordinated by the Regional Council of Lapland, and it aims to develop an international cooperation network for the subject. The international network is used to find best practices and provisions for the further development of everyday safety in Lapland. The goal of the project is to create an international network of actors in everyday safety, define forms of cooperation, find best practices for the further development of the operating model and highlight opportunities to apply the Lapland model in European areas. In addition, the aim is to highlight the profile of the operating model and create project consortiums for the dissemination and development of the model. 9. Arctic Rescue Guide, funding possibly from the Finnish Work Environment Fund or ERDF. The project initiative comes from a company; applicant: MTI/Lapland UAS; partners: Lapin Safarit Oy, Lapland Hotels Oy, the Regional Rescue Services of Lapland, Lapland Hospital District, Finnish Red Cross (FRC) The starting point is that the event organiser companies in Lapland have increasingly had to assume the role of an educator in inducting personnel, even though the companies do not have sufficient resources for it. This has occurred because many people from different backgrounds (both Finns and others) who are not familiar with the special conditions in Lapland are entering the field. This uneven level of competence causes quality deviations in customer service and increases the occurrence of dangerous situations. The goal is to productise the Arctic Rescue Guide training into a whole with three stages of advancement: 1. Arctic Guide basic training: virtual, in English, and subject to a fee from the participant (main implementer: MTI; content is created in close cooperation with companies) 2. Workplace-specific induction the Arctic guide training is a strong asset in recruitment (implementers: companies) 3. Arctic Rescue Guide further training for experienced guides, based on existing trainings/ practices such as MSO or the basic course by fire brigades, and it includes a joint exercise. Coordinated by companies/tourism areas, and issued by companies. The Arctic Rescue Guide sleeve badge is issued by each company 12 13

8 Appendices Appendix 1: Infographic Appendix 2: Tourism safety BACKGROUND: The importance of safety increases in global tourism Global tourism continues to grow. In 2012, the threshold of one billion trips was exceeded in international travel. In 2013, tourism grew by 5% despite the challenging economic situation in many parts of the world. According to the forecast by UNWTO, the growth will continue at nearly the same rate so that there will be 1.8 billion international trips made by In many countries, tourism has become a key factor in socioeconomic development when the export income, creation of jobs and businesses and development of infrastructure are taken into account. (Lapland tourism strategy , 8). Sustainable Arctic tourism looks for new guidelines for sustainable growth in tourism, especially from an Arctic perspective. Much has already been done in Lapland to develop tourism, but the new Arctic opportunities being opened, such as transport routes, also offer new opportunities for tourism. The safety and environmental aspects of tourism hold an important position in the development work. The safety of tourism ensures the competitiveness and continuity of the business and its undisturbed operation. According to Finland s Strategy for the Arctic Region, the competitiveness of Arctic tourism is built on the utilisation of natural conditions and the sustainable use of nature, cooperation and trust between the actors, valuing locality and the culture, safety and risk management, as well as proactive and innovative product development and service design. Special content in tourism safety includes the safety management of chains in the service sector and the safety of consumers. Image 1. Lapin Kansa, infographic, 9 December 2015 (Jenni Lintula, Miila Kankaanranta) The need to develop tourism safety arose from the tourism companies in Lapland. In the 2000s, major investments into quality development were made in tourism, of which safety was one aspect. The special conditions of Lapland long distances, sparse population, a challenging climate, the decreasing resources of authorities on one hand and strongly growing tourism on the other hand nevertheless strongly highlighted the need to develop safety further. In 2009, tourism entrepreneurs, municipal and state authorities, organisations and educational institutions in Lapland jointly decided on the development of an extensive Lapland tourism safety system. The implementation plan was drawn up in extensive cooperation for six years for the programme period of the Structural Fund. At the time, it was agreed that the Lapland University of Applied Sciences/Multidimensional Tourism Institute will coordinate the joint development work implemented through ESF and ERDF projects. The Regional Council of Lapland coordinates the strategic work that becomes concrete in the Lapland tourism strategies. The Lapland tourism safety system (cluster) has been built through six projects : 1. Developing a training model and pilot training, defining the network actors and the roles and developing a safety foresight model (ESF ) 2. Strengthening the research and development network (ERDF ) 3. Practical implementation in all tourism areas in Lapland, strengthening the expertise and service structures (ESF ) 4. The European dimension, strengthening the international developer network (ESF ) 5. Creating electronic safety tools and reinforcing the permanence of the network (ERDF ) 6. Training for microenterprises and SMEs (ESR ) 14 15

9 The progress of the work has been evaluated annually in cooperation in meetings of decision-makers, in which issues such as the topicality of the original implementation plan have been considered and the necessary changes in focus have been implemented. During the project as a whole, the level of safety of tourism companies and services has improved significantly and work on safety is currently driven forward as extensive international network cooperation throughout Lapland. Lapland has been strongly profiled as a model area and expert in tourism safety on the national level. In the figure below, results have been presented from the point of view of tourism companies (Image 1). CLUSTER IMAGE The tourism safety cluster consists of tourism companies and other companies that serve the field. In addition, key actors in the cluster include support and development organisations that support and serve business activities as well as institutes of higher education and research institutions. The tourism safety cluster is already strong both in Lapland as well as nationally, but it has also become networked on an international level Image 2. Tourism safety cluster A DESCRIPTION OF THE KEY CLUSTER ACTORS Actors in the tourism safety cluster: Image 1. The Lapland tourism safety system (cluster), benefits for tourism companies Lapin matkailuyritykset: LapissaTourism companies in Lapland: Depending somewhat on the method of study, Lapland has 1,000 1,600 businesses operating in the fields of tourism. The share of tourism out of the turnover of all industries in Lapland is approximately 5%. The turnover of the fields of tourism increased by 10% from 2009 to It is estimated that the annual income derived from tourism in Lapland is approximately 630 million and its effect on employment is 5,000 person-years of work (does not include temporary agency workers). Regional tourism organisations: Tourism actors are often organised in their areas of tourism business in cooperation and marketing organisations in the form of either businesses or associations, such as Inari-Saariselkä Tourism Ltd, Levi Tourist Office Ltd, Matkalla Sallaan ry, Meri-Lapin Matkailuyhdistys ry, Rovaniemi Tourism and Marketing Ltd, Pyhä-Luosto Resort Association, Ylläksen Matkailuyhdistys ry. The municipalities of Lapland: Lapland is a geographically extensive area that covers 21 municipalities. There are more than 300 vital, culturally rich villages in the area of these 21 municipalities

10 Regional Council of Lapland: The Regional Council of Lapland is a regional, politically directed developer and lobbying organisation formed by the municipalities. The Regional Council of Lapland leads the regional development programme work both nationally and in connection with the Structural Funds of the EU. The Regional Council of Lapland is responsible for land use planning on the regional level and is a key actor in the region s international cooperation. The Regional Rescue Services of Lapland also operate under the Regional Council of Lapland. The Regional Rescue Services of Lapland: The Regional Rescue Services of Lapland do their part in taking care of the safety of Lapland, its inhabitants and those visiting Lapland. The purpose of the Rescue Services is to prevent accidents and guide people in acting correctly in accidents, and if an accident has occurred, organise effective assistance quickly for those who need it in all conditions. The Regional Rescue Services of Lapland have at least one fire station in each of the municipalities in Lapland. The rescue personnel include either full-time professional staff employed by the Rescue Services, part-time personnel, or personnel from voluntary fire brigades with an agreement with the Rescue Services. In Lapland, there are fire departments with full-time professional staff in Kemi, Tornio and Rovaniemi. As a rule, in the other municipalities of Lapland voluntary fire brigades with an agreement with the Rescue Services are responsible for providing rescue services (a total of 31 voluntary fire brigades). The Lapland Police Department: The Lapland Police Department takes care of the tasks of police in the large area of Northern Finland from Ranua to Utsjoki. The department operates in the area of 21 municipalities, and its 16 police stations serve approximately 182,000 residents as well as a large number of tourists. The main police station of the Lapland Police Department is located in Rovaniemi. The Lapland Police Department employs approximately 390 people. Lapland Border Guard: The Lapland Border Guard is the Finnish Border Guard s northernmost administrative unit and the one with the largest area. In total, it guards 1,608 kilometres of the state border. There are 380 km of border with Russia, 736 km of border with Norway and 488 km of border with Sweden to be guarded. The Lapland Border Guard is responsible for maintaining border security in the area it guards. Its core functions are border surveillance, border checks, crime prevention and international cooperation. Finnish Customs: The Finnish Customs facilitates the smooth trade of goods and ensures its correctness, collects taxes on goods efficiently, offers customer-oriented services, and protects society, the environment and citizens. Customs promotes internal security with other security authorities, especially in the PCB cooperation (PCB = Police, Customs and Border Guard). The Regional State Administrative Agency for Lapland: The Regional State Administrative Agency for Lapland (AVI) promotes the implementation of basic rights and legal protection, access to basic public services, environmental protection, environmental sustainability, and public safety, as well as the provision of a safe and healthy living and working environment in the regions. The tasks within the area of responsibility of rescue services and preparedness include developing rescue services, preparedness and public safety and coordinating the preparation for emergencies. Lapland Hospital District: The Lapland Hospital District is a joint municipal authority owned by 15 municipalities. It is responsible for providing specialist health care services for the population of the region as well as for treatment and rehabilitation of substance abuse problems in cooperation with primary health care and social services. Länsi-Pohja Hospital District: The municipal members of the joint municipal authority include Kemi, Keminmaa, Simo, Tervola, Tornio and Ylitornio. The purpose of the joint municipal authority is to organise the specialised medical care (1062/1989) and the special care for people with intellectual disabilities (519/1977) prescribed by law, insofar as the municipalities do not arrange them by other methods. Centre for Economic Development, Transport and the Environment for Lapland (ELY Centre): The ELY Centre for Lapland is a regional development and service centre of the state administration that meets the changing needs of business activities, the labour market and the rural areas. The ELY Centre promotes the protection of nature and the environment and the sustainable use of natural resources and areas. It offers a functional transport system and a safe road network for the needs of citizens and the business sector, and it is responsible for organising road maintenance and public transport in its area. Metsähallitus: Parks & Wildlife Finland is a unit of Metsähallitus. It is in charge of nearly all of Finland s nature reserves and the management of their natural and cultural environments. Among other things, Parks & Wildlife Finland takes care of all of Finland s national parks, strict nature reserves and state hiking areas as well as 12 large wilderness areas in Lapland and most of the public water areas in Finland. Liikenneturva: The Finnish Road Safety Council Liikenneturva influences the values, attitudes and traffic behaviour of Finnish citizens as well as contributes to greater traffic safety awareness and respect for safety in society. Liikenneturva implements the road traffic safety vision as a part of national work on traffic safety. The basic values guiding the work include: safety first, expertise and cooperation. Liikenneturva is a national central organisation for volunteer traffic safety work. It has 58 member communities. Victim Support Finland Rikosuhripäivystys (RIKU): The basic function of Victim Support Finland (Rikosuhripäivystys, RIKU) is to improve the position of the victims of a crime, their family and the witnesses to a crime by influencing and providing support services. RIKU is an activity that began in 1994 based on a cooperation agreement. It is maintained by the Finnish Red Cross, the Federation of Mother and Child Homes and Shelters, the Finnish Association for Mental Health, the Mannerheim League for Child Welfare, the Finnish Federation of Settlement Houses and the Church Council. The operations are coordinated on a national level by the Finnish Association for Mental Health. Finnish Red Cross (FRC): The Red Cross helps when a catastrophe or an accident occurs and trains people to be prepared. The organisation encourages people to look after their own health and well-being and to take care of each other. The Finnish Red Cross is one of the largest civic organisations in Finland. The objective of the Finnish Red Cross is to help those who need it most both in Finland and abroad. The Red Cross volunteers in Finland work in over 500 local branches. We help in accidents and crises, support the authorities in the reception of asylum seekers and employ the long-term unemployed. Finnish Voluntary Rescue Service (Vapepa): The Finnish Voluntary Rescue Service (Vapepa) is a consortium of 50 organisations coordinated by the Finnish Red Cross. Its volunteer emergency teams support the authorities, particularly in operations that require a large number of rescue personnel. In such situations, Vapepa can be called in to work in cooperation with the authorities, complementing and supporting police, rescue and social welfare and health care organisations

11 SámiSoster: SámiSoster ry is a national social welfare and health care association for the Sami, established in The purpose of the association is to monitor, maintain and promote the position and rights of the Sami as an indigenous people in the field of social welfare and health care and in issues related to well-being in national and international contexts. Multidimensional Tourism Institute (MTI): MTI is the largest expert organisation in the field of tourism in Lapland. MTI brings together the know-how at Lapland Tourism College, the University of Lapland and the Lapland University of Applied Sciences. The Institute boasts a student body of over 1,200 tourism students and a staff of 120. In developing education and research in tourism, MTI cooperates closely with the business community in Lapland, the international scientific community, and the relevant educational organisations and authorities. MTI provides a foundation that facilitates the work throughout the tourism sector and in this role highlights what the sector has to offer. Lapland University of Applied Sciences (Lapland UAS): Lapland UAS is a hero for the conditions; an example on how to succeed thanks to the conditions, not despite of them. This experience generates information, skills and vitality to share with others, too. Other places are also interested in the Northern dimension. The four fields of expertise of the University of Applied sciences are: Social Services, Health and Sports; Business and culture; Travel and tourism (MTI); Industry and natural resources. The owners of Lapland UAS Ltd are the town of Rovaniemi, the town of Kemi, the town of Tornio, the Kemi-Tornionlaakso Municipal Education and Training Consortium Lappia, the Rovaniemi Municipal Federation of Education and the University of Lapland. conformity within several branches, including the consumer safety and chemicals. Tukes operates under several Ministries, with the Ministry of Employment and the Economy (MEE) in charge of the administrative steering and supervision, and the Ministries of Employment and the Economy, Transport and Communications, Agriculture and Forestry, the Interior, Social Affairs and Health, and the Environment collaborating in and contributing to the Agency s steering in their respective branches. The Ministry of Employment and the Economy always appoints an Advisory Council for a three-year period to support the strategic planning of Tukes and to promote the cooperation between the Agency and its interest groups. Visit Finland: The main task of Visit Finland is to develop the tourism image of Finland around the world. Visit Finland continuously gathers new information from various markets. Visit Finland develops thematic projects based on the national tourism strategy and prepares and coordinates them during their implementation phase. As an expert, it participates in the extensive product development projects of tourism centres and drawing up the regional tourism strategies. Disseminating the views on tourism to the public organisations that provide funding and develop the field also play an important role. Ministry for Foreign Affairs: Foreign and security policy aims to strengthen Finland s international position, secure Finland s independence and regional integrity as well as improve the security and welfare of people in Finland. University of Lapland: The University of Lapland is an international centre of education and research that promotes sustainable development, well-being and equality both nationally and internationally by means of research, artistic activities and higher education. The fields of education and research in the university for arts and sciences include education, tourism and business, law, arts and design and social sciences. Santasport Lapin Urheiluopisto: Santasport Lapin Urheiluopisto is a national exercise and leisure time education centre tasked with providing free adult education in winter sports, ball games, nutrition training, exercise and health enhancing physical activity, nature and adventure sports, adapted physical activity and dance. Ministry of the Interior: The Ministry s largest area of responsibility is internal security. The key fields of internal security in the administration of internal affairs include the Police, the Rescue Services, the Border Guard and the Emergency Response Centre Administration. All security authorities are responsible for several extensive sets of duties. In 2010, the Ministry of the Interior and MTI signed a partnership agreement for developing the safety of tourism. Ministry of Employment and the Economy: The Ministry of Employment and the Economy (MEE) is responsible for the operating environment underpinning entrepreneurship and innovation activities, securing the functioning of the labour market and workers employability, as well as for regional development. Cooperation is conducted especially with the parties in the ministry responsible for tourism and consumer safety. The Finnish Safety and Chemicals Agency (Tukes): The Finnish Safety and Chemicals Agency (Tukes) is a product surveillance centre, which supervises and promotes the technical safety and Image 3. Actors and forms of cooperation in tourism safety 20 21

12 THE CLUSTER S KEY AREAS OF STRENGTH: The key areas of strength of the tourism safety cluster include: 1. the need to develop the cluster started from tourism companies 2. the cluster has been constructed in an extensive cooperation between actors: companies, authorities, municipalities, developer organisations, associations, educational institutions, funders 3. the construction and content of the cluster were agreed upon together > implementation plan 4. the duration of the cluster implementation plan was long enough (roughly one EU programme period) 5. an agreement has been made on the roles and maintenance 6. the cluster in Lapland has been strongly linked to the national research and strategy activities 7. strong and continuous research and publishing activities 8. popularisation of information and creating practical tools 1/2013 OPS /2013 Finland s Strategy for the Arctic Region 6/2013 Cooperation agreement, Police University College/MTI 1/2014 Lapland UAS, strategic focus area 2015 Lapland tourism strategy Barents Rescue 2015 Publications 2011, Publication of the Ministry of the Interior. Yrityksen kriisi ja sen hallinta 2011, UAS Journal. Matkailun turvallisuuden kehittäminen 2012, Publication of MTI. Mitä on matkailun ennakointi? 2012, Publication of the Rovaniemi University of Applied Sciences. Business Crisis and its management 2013, Publication of the Rovaniemi University of Applied Sciences, textbook. Matkailun turvallisuus: globaalit muutokset paikalliset vaikutukset 2013, Publication of the University of Lapland/MTI. Matkailuyrityksen turvallisuussuunnittelu. 2013, Matkailututkimus. Lapin matkailun turvallisuusjärjestelmä projekteista prosesseihin, lineaarisesta ajattelusta systeemeihin Entrepreneur members of the safety network have been awarded for their contribution to safety issues. In 2011, the Safety Award in the Tourism and Restaurant Field was granted to Lapland Safaris and in 2013 to Hotel Santa Claus. The operating model for tourism safety has been designated as both a national and international best practice. The Tourism Safety and Security System in Lapland received a Diamond Act (Timanttiteko) award in 2010 granted by the Security and Defence Committee. The pilot project received the Kärjet 2010 award for the best R&D project developing tourism industries. In 2013, the project Development of Wellbeing and Civil Safety in Municipalities administered by the Regional State Administrative Agency for Lapland received the European Public Administration Award (EPSA) and was a finalist in the Finnish Rural Network s Parhaat käytännöt (Best Practices) competition in Image 4. Strengths of tourism safety Tourism safety is an important competitive factor for the whole industry. It has been promoted on both the national and international level. Lapland tourism strategy , 2010 Cooperation agreement, Ministry of the Interior/MTI 2010 Internal Security Programme 3/2011 Government Resolution on Finnish Tourism Policy Finland s Action Plan for Tourism Research 6/2011 The Keskiyön Savotta seminar 4/2012 Tourism Safety Symposium 9/2012 Action Plan for Safety/LUC, Reidar 11/2012 Lapland s implementation programme for internal security 1/2013 MTI strategy THE MOST IMPORTANT CUSTOMERS OF THE CLUSTER Current: tourism companies companies that serve the tourism industry Potential new customers: companies that serve the tourism industry, such as temporary agency work, safety services, intermediary organisations, information technology, insurances, means of payment other educational organisations for tourism, tourism development organisations tourism development projects international tourism (EU) organisations international areas developing the safety of tourism 22 23

13 NATIONAL AND INTERNATIONAL PARTNERS: National: Ministry of the Interior, Ministry for Foreign Affairs, Ministry of Employment and the Economy, Tukes, Finnish Hospitality Association (MaRa), Service Union United PAM, Visit Finland International: The EU: Tourism Unit, East and North Finland EU Office, EC-OE (European Confederation of Outdoor Employers), Committee of the Regions, Oxford Brookes University (risk management), University of Salford (food safety) Crisis Management Institute, University of Florida THE CLUSTER S KEY FORMS OF ACTIVITY acts as a glue between the cluster actors (communication with the actors) develops and reforms the cluster activities anticipates the future and brings a future outlook to the cluster activities provides information on the needs of the companies and finds answers to them, implements them or forwards them to other implementers keeps actively in touch with other clusters shares information and expertise lobbying and strategic planning on a regional and national level MTI is the only party in Lapland to offer education leading to a degree in tourism SWOT ANALYSIS STRENGTHS WEAKNESSES extensive network safety & security cooperation committed companies established activities strong expertise a strongly demand-oriented approach focused on the cooperation and networking between authorities, organisations and educational organisations low resources OPPORTUNITIES THREATS Image 5. International tourism safety network multidisciplinary, intersectionality internationality a part of the quality of companies network cooperation/utilising low resources where to find financial results/profitability? disintegration of the network focus on security in EU programme papers, for example; difficult to find suitable funding for safety SYNERGY AND COOPERATION PROJECTS AND IDEAS The cluster has been built on the foundation of the expertise of current and previous projects listed below. In the common part at the start of the report, the project highlights created during the ASP project have been collected. Current projects: The REILA project for the safety of route markings with Lapland as pilot area, LUC, building a proactive RDI programme for safety Mermaid Previous projects: Everyday safety (design) 24 25

14 Appendix 3: Everyday safety BACKGROUND Everyday safety has been developed for several years. With a Government decision-in-principle, the safety programmes Arjen turvaa (Everyday safety) and Turvallinen elämä jokaiselle (A safe life for everyone) were started. The State Provincial Office of Lapland started to implement the extensive internal safety programme in the summer of In order to develop network cooperation, the State Provincial Office started the project Maaseudun arjen turvaverkosto (Safety network for everyday life in the rural areas) (4/2009 7/2011). One of the project s core goals was to create an operating model based on open network cooperation. The project Development of Wellbeing and Civil Safety in Municipalities ( ) administered by the Regional State Administrative Agency for Lapland has continued the development of an operating model for extensive work on well-being and safety (Image 1). The operating model has been constructed in the pilot municipalities of Kemijärvi, Pelkosenniemi, Posio, Pudasjärvi and Tornio. Service packages for the most important development targets agreed upon in the project have been built in open network cooperation with regional and local actors. (Final report of the project Development of Wellbeing and Civil Safety in Municipalities, ). The internationally recognised operating model created in Lapland was awarded the prize in the Regional administrative category in the European Public Sector Award 2013 competition. Content goal of the everyday safety operating model Improving well-being and safety through preventative measures Image 1. Definition of everyday safety and its key elements CLUSTER IMAGE The everyday safety cluster is focused on the cooperation between municipalities, authori-ties, organisations and educational organisations. The role of companies in the cluster is still relatively thin, which is a key development target for the cluster. Functional principles of the everyday safety operating model 1. Enabling and supporting local activity 2. Open network cooperation 3. Coordinating programmes and strategies 4. Effective acquisition and allocation of resources 5. Socially and financially sustainable activities Table 1. Everyday safety operating model (Seppo Lehto) The operating model promotes everyday safety, where local and regional resources can be directed effectively towards the needs of the municipal residents through a partnership with the residents, organisations and companies (Image 2). The operating model is based on the management of existing resources and moving the focus from corrective to preventative work. Image 2. Everyday safety cluster 26 27

15 A DESCRIPTION OF THE KEY CLUSTER ACTORS The operating model of the Lapland safety network: a comprehensive concept of safety, common goals, common resources. The core of the operating model is extensive coopera-tion between the political and official management of municipalities, organisations, village associations, educational institutions, the parish and entrepreneurs (Image 4). Offices: In 2013, there were approx. 12,333 offices in Lapland with approx. 39,680 personnel in total. Their turnover was approx. 10,016,759. Companies related to everyday safety, such as: Seniortek Oy, which manufactures and implements diverse safety solutions for ser-viced residences, home dwellers and different learning environments, including day-care centres; domicile: Rovaniemi Lappset Group Oy is one of the leading manufacturers of playground equipment worldwide. In addition to playground and sport equipment, Lappset offers an exten-sive selection of yard, park and street furniture; domicile: Rovaniemi Regional Council of Lapland: The Regional Council of Lapland is a regional, politically di-rected developer and lobbying organisation formed by the municipalities. The Regional Council of Lapland leads the regional development programme work both nationally and in connection with the Structural Funds of the EU. The Regional Council of Lapland is responsi-ble for land use planning on the regional level and is a key actor in the region s international cooperation. The Regional Rescue Services of Lapland also operate under the Regional Coun-cil of Lapland. Image 3. Operating model of the Lapland safety network Actors in the everyday safety cluster: The municipalities of Lapland: Lapland is a geographically extensive area that covers 21 mu-nicipalities. There are more than 300 vital, culturally rich villages in the area of these 21 mu-nicipalities. Lappilaiset Kylät ry: Lappilaiset Kylät ry acts as a regional village association. Its task is to act as an umbrella organisation and advisor for villages and a developer of village activities. The Regional Rescue Services of Lapland: The Regional Rescue Services of Lapland do their part in taking care of the safety of Lapland, its inhabitants and those visiting Lapland. The purpose of the Rescue Services is to prevent accidents and guide people in acting correctly in accidents, and if an accident has occurred, organise effective assistance quickly for those who need it in all conditions. The Regional Rescue Services of Lapland have at least one fire station in each of the municipalities in Lapland. The rescue personnel include either full-time professional staff employed by the Rescue Services, part-time personnel, or personnel from voluntary fire brigades with an agreement with the Rescue Services. In Lapland, there are fire departments with full-time professional staff in Kemi, Tornio and Rovaniemi. As a rule, in the other municipalities of Lapland voluntary fire brigades with an agreement with the Res-cue Services are responsible for providing rescue services (a total of 31 voluntary fire bri-gades). The Lapland Police Department: The Lapland Police Department takes care of the tasks of police in the large area of Northern Finland from Ranua to Utsjoki. The department operates in the area of 21 municipalities, and its 16 police stations serve approximately 182,000 resi-dents as well as a large number of tourists. The main police station of the Lapland Police De-partment is located in Rovaniemi. The Lapland Police Department employs approximately 390 people. Lapland Border Guard: The Lapland Border Guard is the Finnish Border Guard s northern-most administrative unit and the one with the largest area. In total, it guards 1,608 kilome-tres of the state border. There are 380 km of border with Russia, 736 km of border with Norway and 488 km of border with Sweden to be guarded. The Lapland Border Guard is re-sponsible for maintaining border security in the area it guards. Its core functions are border surveillance, border checks, crime prevention and international cooperation. Finnish Customs: The Finnish Customs facilitates smooth trade of goods and ensures its correctness, collects taxes on goods efficiently, offers customer-oriented services, and protects society, the environment and citizens. Customs promotes internal security with other securi-ty authorities, especially in the PCB cooperation (PCB = Police, Customs and Border Guard). Image 4. The municipalities of Lapland (Regional Council of Lapland, Lapland in Figures ) 28 29

16 The Regional State Administrative Agency for Lapland: The Regional State Administrative Agency for Lapland (AVI) promotes the implementation of basic rights and legal protection, access to basic public services, environmental protection, environmental sustainability, and public safety, as well as the provision of a safe and healthy living and working environment in the regions. The tasks within the area of responsibility of rescue services and prepared-ness include developing rescue services, preparedness and public safety and coordinating the preparation for emergencies. Lapland Hospital District: The Lapland Hospital District is a joint municipal authority owned by 15 municipalities. It is responsible for providing specialist health care services for the population of the region as well as for treatment and rehabilitation of substance abuse prob-lems in cooperation with primary health care and social services. Länsi-Pohja Hospital District: The municipal members of the joint municipal authority in-clude Kemi, Keminmaa, Simo, Tervola, Tornio and Ylitornio. The purpose of the joint munici-pal authority is to organise the specialised medical care (1062/1989) and the special care for people with intellectual disabilities (519/1977) prescribed by law, insofar as the municipali-ties do not arrange them by other methods. Centre for Economic Development, Transport and the Environment for Lapland (ELY Cen-tre): The ELY Centre for Lapland is a regional development and service centre of the state administration that meets the changing needs of business activities, the labour market and the rural areas. The ELY Centre promotes the protection of nature and the environment and the sustainable use of natural resources and areas. It offers a functional transport system and a safe road network for the needs of citizens and the business sector, and it is responsi-ble for organising road maintenance and public transport in its area. Metsähallitus: Parks & Wildlife Finland is a unit of Metsähallitus. It is in charge of nearly all of Finland s nature reserves and the management of their natural and cultural environ-ments. Among other things, Parks & Wildlife Finland takes care of all of Finland s national parks, strict nature reserves and state hiking areas as well as 12 large wilderness areas in Lapland and most of the public water areas in Finland. Liikenneturva: The Finnish Road Safety Council Liikenneturva influences the values, atti-tudes, and traffic behaviour of Finnish citizens as well as contributes to greater traffic safety awareness and respect for safety in society. Liikenneturva implements the road traffic safety vision as a part of national work on traffic safety. The basic values guiding the work include: safety first, expertise and cooperation. Liikenneturva is a national central organisation for volunteer traffic safety work. It has 58 member communities. Victim Support Finland Rikosuhripäivystys (RIKU): The basic function of Victim Support Finland (Rikosuhripäivystys, RIKU) is to improve the position of the victims of a crime, their family and witnesses to a crime by influencing and producing support services. RIKU is an activity that began in 1994 based on a cooperation agreement. It is maintained by the Finn-ish Red Cross, the Federation of Mother and Child Homes and Shelters, the Finnish Associa-tion for Mental Health, the Mannerheim League for Child Welfare, the Finnish Federation of Settlement Houses and the Church Council. The operations are coordinated on a national level by the Finnish Association for Mental Health. Finnish Red Cross (FRC): The Red Cross helps when a catastrophe or an accident occurs and trains people to be prepared. The organisation encourages people to look after their own health and well-being and to take care of each other. The Finnish Red Cross is one of the largest civic organisations in Finland. The objective of the Finnish Red Cross is to help those who need it most both in Finland and abroad. The Red Cross volunteers in Finland work in over 500 local branches. We help in accidents and crises, support the authorities in the re-ception of asylum seekers and employ the long-term unemployed. Finnish Voluntary Rescue Service (Vapepa): The Finnish Voluntary Rescue Service (Vapepa) is a consortium of 50 organisations coordinated by the Finnish Red Cross. Its volunteer emergency teams support the authorities, particularly in operations that require a large number of rescue personnel. In such situations, Vapepa can be called in to work in coopera-tion with the authorities, complementing and supporting police, rescue and social welfare and health care organisations. SámiSoster: SámiSoster ry is a national social welfare and health care association for the Sámi, established in The purpose of the association is to monitor, maintain and pro-mote the position and rights of the Sami as an indigenous people in the field of social wel-fare and health care and in issues related to well-being in national and international con-texts. Multidimensional Tourism Institute (MTI): MTI is the largest expert organisation in the field of tourism in Lapland. MTI brings together the know-how at Lapland Tourism College, the University of Lapland and the Lapland University of Applied Sciences. The Institute boasts a student body of over 1,200 tourism students and a staff of 120. In developing education and research in tourism, MTI cooperates closely with the business community in Lapland, the international scientific community, and the relevant educational organisations and authori-ties. MTI provides a foundation that facilitates the work throughout the tourism sector and in this role highlights what the sector has to offer. Lapland University of Applied Sciences (Lapland UAS): Lapland UAS is a hero for the condi-tions; an example on how to succeed thanks to the conditions, not despite of them. This ex-perience generates information, skills and vitality to share with others, too. Other places are also interested in the Northern dimension. The four fields of expertise of the University of Applied sciences are: Social Services, Health and Sports; Business and culture; Travel and tourism (MTI); Industry and natural resources. The owners of Lapland UAS Ltd are the town of Rovaniemi, the town of Kemi, the town of Tornio, the Kemi-Tornionlaakso Municipal Edu-cation and Training Consortium Lappia, the Rovaniemi Municipal Federation of Education and the University of Lapland. University of Lapland: The University of Lapland is an international centre of education and research that promotes sustainable development, well-being and equality both nationally and internationally by means of research, artistic activities and higher education. The fields of education and research in the university for arts and sciences include education, tourism and business, law, arts and design and social sciences. Santasport Lapin Urheiluopisto: Santasport Lapin Urheiluopisto is a national exercise and leisure time education centre tasked with providing free adult education in winter sports, ball games, nutrition training, exercise and health enhancing physical activity, nature and adventure sports, adapted physical activity, and dance

17 Ministry of the Interior: The Ministry s largest area of responsibility is internal security. The key fields of internal security in the administration of internal affairs include the Police, the Rescue Services, the Border Guard and the Emergency Response Centre Administration. All security authorities are responsible for several extensive sets of duties. In 2010, the Ministry of the Interior and MTI made a partnership agreement in developing the safety of tourism. Ministry of Employment and the Economy: The Ministry of Employment and the Economy (MEE) is responsible for the operating environment underpinning entrepreneurship and in-novation activities, securing the functioning of the labour market and workers employabil-ity, as well as for regional development. Cooperation is conducted especially with the parties in the ministry responsible for tourism and consumer safety. The Finnish Safety and Chemicals Agency (Tukes): The Finnish Safety and Chemicals Agency (Tukes) is a product surveillance centre, which supervises and promotes the technical safety and conformity within several branches, including the consumer safety and chemicals. Tukes operates under several Ministries, with the Ministry of Employment and the Economy (MEE) in charge of the administrative steering and supervision, and the Ministries of Employment and the Economy, Transport and Communications, Agriculture and Forestry, the Interior, Social Affairs and Health, and the Environment collaborating in and contributing to the Agency s steering in their respective branches. The Ministry of Employment and the Econo-my always appoints an Advisory Council for a three-year period to support the strategic planning of Tukes and to promote the cooperation between the Agency and its interest groups. Ministry for Foreign Affairs: Foreign and security policy aims to strengthen Finland s interna-tional position, secure Finland s independence and regional integrity as well as improve the security and welfare of people in Finland. Leader: The local Leader group offers advice and funding and guides activities. Expert rural developers help people with implementing their ideas. The Leader groups are registered associations that fund non-profit projects and projects that promote business activities as well as business subsidies. The groups also advise the parties applying for support in prepar-ing applications and implementing projects. Social Affairs Learning Centre of Northern Finland (Pohjois-Suomen sosiaalialan osaamisk-eskus, POSKE): The goal of the Social Affairs Learning Centre of Northern Finland (Pohjois-Suomen sosiaalialan osaamiskeskus, POSKE) is to develop the competence and expertise of the actors in the field of well-being. Its special task on a national level is to develop services in the Sami language. Natural Resources Institute Finland (Luke): Natural Resources Institute Finland (Luke) is a research and expert organisation promoting bioeconomy and sustainable use of natural re-sources. Luke comprises the state research institutes MTT Agrifood Research Finland, the Finnish Forest Research Institute, the Finnish Game and Fisheries Research Institute and the statistical services of the Information Centre of the Ministry of Agriculture and Forestry (Tike). Luke brings together expertise in renewable natural resources and responsible food produc-tion and provides innovative solutions that promote new business activities. The cross-disciplinary research data and expertise support responsible decision-making both domesti-cally and internationally. Research on natural resources benefits the consumers by providing information on health and well-being, and by supporting the vitality of Finnish nature. The Mannerheim League for Child Welfare: The Mannerheim League for Child Welfare is a civic organisation, whose membership is open to everyone. Its main task is to promote the wellbeing of children, young people and of families with children. The Mannerheim League is not a political or religious organisation. Lapin ensi- ja turvakoti ry: The association Lapin ensi- ja turvakoti ry for mother and child homes and shelters is an organisation established in 1953 that develops and implements assistance through organisations. Lapin ensi- ja turvakoti ry safeguards the child s right to favourable conditions for growing up both before and after birth, and supports parenthood and interaction within the family. It provides crisis support for individuals and families in difficult life situations, prevents violence and mitigates its consequences. The National Defence Training Association of Finland (MPK): National Defence Training As-sociation of Finland (MPK) offers more than 1,700 chances to improve safety. On courses organised in different parts of Finland, it provides information, skills and readiness for surviv-ing dangerous situations in everyday life and under exceptional conditions. The Ministry of Defence guides and monitors the activities of MPK. Working group for people with disabilities in Lapland (Lapin vammaistyöryhmä): The ob-jective of the working group is to influence especially the municipal planning and decision-making in different administrative branches, improve the living conditions of people with disabilities, monitor the realisation of the Disability Services Act, assist the Regional State Administrative Agency as an expert in issues related to people with disabilities and promote the work of councils for people with disabilities in municipalities. The Regional State Admin-istrative Agency for Lapland operates the working group for people with disabilities in Lap-land. The social welfare and health security association of Lapland (Lapin sosiaali- ja terveysturvayhdistys): The social welfare and health security association of Lapland (Lapin sosiaali- ja terveysturvayhdistys) develops the cooperation between regional, national and international social welfare and health care policy, draws up reports and initiatives in the field of social welfare and health care, carries out communications, publishing and development activities related to the field, conducts research and provides advice. The association promotes interaction between the actors in the field as well as cooperation between civic organisation and the public administration by supporting the work done in networks. The association generates information and increases competence by organising regional and national training. The cluster s key areas of strength: Municipalities, other actors in the public sector, organisations, industries and projects have convergent well-being and safety goals, plenty of expertise and low resources (Image 6). Open network cooperation is an opportunity! Local resources can be combined for building the common good The key areas of strength of the everyday safety cluster include: 1. the cluster has been constructed in an extensive cooperation between actors: companies, authorities, municipalities, developer organisations, associations, educational institutions and funders 2. the construction and content of the cluster were agreed upon together > implementation plan 3. the duration of the cluster implementation plan was long enough (roughly one EU pro-gramme period) 32 33

18 4. an agreement has been made on the roles and maintenance 5. the cluster in Lapland has been strongly linked to the national research and strategy activ-ities 6. strong and continuous research and publishing activities 7. popularisation of information and creating practical tools 8. actively seeking outside assessment (participating in competitions) From 2007 to 2015, the cooperation network for everyday safety in Lapland has included: 23 actors 5 networks 12 projects 73 measures Julkinen sektori Kolmas sektori Yrityssektori Hankkeet Regional State Administrative Agency for Lapland The ELY Centre for Lapland Regional Council of Lapland The Regional Rescue Services of Lapland The Lapland Police Department MTI Lapland UAS University of Lapland POSKE Liikenneturva FRC Lapin yrittäjät Development of Wellbeing and Civil Safety in Municipalities/Regional State Administrative Agency Lapin ensi- ja turvakoti ry The tourism industry PAKASTE/POSKE Lappilaiset Kylät ry Lapin vammaistoimikunta (Committee for people with disabilities in Lapland) Lapin sosiaali- ja terveysturvayhdistys (The social welfare and health security association of Lapland) RIKU The National Defence Training Association of Finland (MPK) Lapin eläkeläisjärjestöjen neuvottelukunta (Advisory committee of the pensioners organisations of Lapland) The Mannerheim League for Child Welfare, local association for Lapland Järjestöt kylässä (Organisations in the village)/frc Taatusti turvassa (Safety guaranteed)/poske Tourism projects/mti Lapin järjestörakenne (The organisational structure of Lapland) Tunturikeskukset lasten ja nuorten silmin (Fell centres in the eyes of children and young people)/nuorten Palvelu ry (Youth Service Association) ABC kohtaa nuoria (ABC meets young people)/ Nuorten Palvelu ry (Youth Service Association) MTT Rovaniemi SámiSoster ry Lapin maaseudun tulevaisuuden avaimet (Keys to the future of rural Lapland)/MTT Rovaniemi Management teams for the work on well-being and safety in Lapland and five pilot municipalities Network of social welfare and health care organisations in Lapland Tourism Safety and Security System in Lapland The traffic safety network of Lapland The network of youth organisations in Lapland The voluntary rescue service network Table 2. Cooperation network for everyday safety in Lapland, (Seppo Lehto) THE MOST IMPORTANT CUSTOMERS OF THE CLUSTER Residents/end users Current municipalities: Kemijärvi, Pelkosenniemi, Posio, Pudasjärvi, Tornio Future: Other Finnish municipalities, EU regions NATIONAL AND INTERNATIONAL PARTNERS: Ministry of the Interior, Ministry of Social Affairs and Health, FRC DG JHA (Justice and Home Affairs) + DG SANCO (Health and Consumers), EIPA, EU regions: Ireland, Spain, Poland SYNERGY AND COOPERATION PROJECTS AND IDEAS The cluster has been built on the foundation of the expertise of current and previous projects listed below. In the common part at the start of the report, the project highlights created during the ASP project have been collected. Current projects: The project Development of Wellbeing and Civil Safety in Municipalities The REILA project for the safety of route markings with Lapland as a pilot area, LUC, building a proactive RDI programme for safety Developing the safety of the educational institution and proactivity in practice THE CLUSTER S KEY FORMS OF ACTIVITY Lobbying and strategic planning on a regional and national level strengthening and intensifying the cooperation between actors generating RDI activities to support the cluster internationalisation of the actors forecasting and transmitting foresight information to the cluster expanding the number of companies in the cluster promoting cooperation between clusters SWOT ANALYSIS STRENGTHS culture of caring, familiarity nature, good living environment established OPPORTUNITIES network cooperation/utilising low re-sources new ways of working and service structures a new community spirit change in values valuing the Lapland way of life internationalisation WEAKNESSES long distances, sparse population thin service system, services growing more distant insecurity of work and the economy THREATS crumbling community spirit, increase of apathy disappearance of work and services rural areas becoming depopulated vulnerability of the infrastructure increasingly scarce resources 34 35

19 Appendix 4: Maritime safety CLUSTER IMAGE BACKGROUND: According to the smart specialisation programme of Lapland, the research and testing envi-ronments of Arctic innovations define the necessary research centre infrastructure, pro-curement of testing infrastructure, reduction of the life cycle costs of the companies prod-ucts and services, basic investments and testing in Arctic conditions in Open Innovation de-velopment environments. The goal of the programme is to create a recognised network for Arctic testing in order to promote the expertise and knowledge in Lapland. The starting point is promoting the devel-opment of living lab testing environments in different parts of Lapland, which provides the best and most natural conditions for Arctic testing in Finland. Lapland offers an opportunity for national and international customers that want genuine Arctic conditions for a sufficient-ly long annual testing period in addition to laboratory testing. In Lapland, the first steps in developing Arctic maritime safety are being taken. Everything has started from a state initiative and surveys. The original goal was to establish a centre of excellence on Arctic oil and chemical accident prevention in Finland with its test and re-search basin investments in accordance with Finland s Strategy for the Arctic Region. The report funded by various ministries and drawn up by Neste Jacobs Oy stated that the best location for implementing such a test basin environment would be Kemi. The natural condi-tions of the Bay of Bothnia (the most Arctic sea conditions in Finland) and the suitable infra-structure found in Kemi would provide a good setting for the test basin environment. After the initial surveys, the national ArcMaTe consortium has been established. (Arctic Ma-rine Testing, Training and Research Center). The coordinator of the group is the Ministry of Transport and Communications, and the group of leader cities formed by Kemi, Oulu and Pori is responsible for providing the point of view of Finland s coastal cities. Educators in the field, research organisations and authorities are also involved. Finnish companies in the field have also been taken into account. Image 1. Arctic maritime safety A DESCRIPTION OF THE KEY CLUSTER ACTORS The key actors in Lapland are the City of Kemi, Digipolis - Kemi Technology Park, Kemi Tour-ism Ltd and the Port of Kemi. The Lapland University of Applied Sciences may play a role as an educator in Arctic maritime safety in cooperation with the Finnish educational organisa-tions in seafaring. Arctia Karhu Ltd (joint organisation of Arctia Shipping and the Port of Kemi). In the image: Ahto, the new harbour icebreaker of Arctia Karhu. Home port: Ajos, Kemi. At the moment, Ramboll Oy is preparing business models to establish a possible ArcMaTe Ltd as ordered by the Ministry of Transport and Communications and funded by the three leader cities. Investments in a test basin environment seem unlikely. A competing project in Newfoundland, Canada, has progressed much further and parties, such as oil companies, have committed to it. Image 2. The Regional Rescue Services of Lapland. Border Guard/Coast Guard. THE CLUSTER S KEY AREAS OF STRENGTH The Arctic maritime safety cluster is not found only in Lapland. The competence-based strengths are located elsewhere in Finland, mainly in the educational and research institu-tions and rescue organisations of the coastal cities of Southern Finland, actors operating un-der the ministries and the companies in the field. Therefore, Lapland/Kemi must position themselves as actors involved in Arctic maritime safety within this group

20 The strength of Lapland/Kemi lies in the most Arctic maritime natural conditions in Finland and the infrastructure and services suited to utilising them. In practice, this utilisation can involve organising exercises, testing, training and demonstrations. The bottom of the Bay of Bothnia freezes every winter. The Port of Kemi operates as an Arctic port the winter base of the Finnish icebreaker fleet for the Bay of Bothnia region. The port has two harbour ice-breakers as well as the tourist icebreaker Sampo. In addition, Kemi Tourism can offer a di-verse variety of winter services. (C.f. vehicle winter testing business in Lapland.) The position of the Arctic maritime safety cluster is strong on a national level. It is high on the list of priorities of several ministries. The Artic maritime industry and maritime safety as a whole are considered as the international peak of Finnish Arctic expertise. THE MOST IMPORTANT CUSTOMERS OF THE CLUSTER Sea rescue organisations of the Arctic regions, the seafaring industry, insurance companies, oil and natural gas companies, companies manufacturing machines and equipment for sea conditions. NATIONAL AND INTERNATIONAL PARTNERS Lapland UAS, Business Oulu, Prizztech in Pori; Kokkola, Raahe, Kalajoki, Rauma, Turku, Hel-sinki, Kotka, the Centre for Maritime Studies in Turku, Kymenlaakso UAS, the faculty of Logis-tics and Maritime Technology of Satakunta UAS in Rauma, the Finnish Institute of Occupa-tional Health. The Ministry of Transport and Communications, the Ministry of the Environment, the Minis-try of Employment and the Economy, the Ministry for Foreign Affairs, the Ministry of De-fence, the Finnish Environment Institute (SYKE), and the Centre for Economic Development, Transport and the Environment for Lapland, the Regional State Administrative Agency for Lapland, the Regional Rescue Services of Lapland, the Coast Guard. SINTEF, Transportutvikling AS, Port of Bodø & Norwegian Port Association, Akvaplan-niva, University of Nordland, Narvik University College, NorthShore AS, etc. SYNERGY AND COOPERATION PROJECTS AND IDEAS The ArcMaTe project/consortium is currently in progress; its goal is to organise itself into an activity through strategies and reports. The Ministry of Transport and Communications co-ordinates it and Kemi, Oulu and Pori lead a group of coastal cities. The cooperation opportunities within the ASP team are mainly related to the other functions of the safety cluster. THE CLUSTER S KEY FORMS OF ACTIVITY The most important form of activity is the ArcMaTe consortium described above and the cooperation related to it with different parties. The aim is to form a vision of organising the future and a business model during Establishing an ArcMaTe Ltd may be one way to move forward. According to initial plans, companies in the field, coastal cities, educational and research organisations and the state of Finland would participate in the company. For-eign partners could also be a possibility. The business model could be a broker. A broker ar-ranges trade and cooperation and arranges issues that serve the interests of its owners and customers. SWOT ANALYSIS STRENGTHS conditions national initiative OPPORTUNITIES international importance distinction and specialisation utilising the conditions WEAKNESSES thin network new initiative, no traditions or experi-ence THREATS the initiative does not proceed funding lack of commitment by the actors in the network 38 39

21 Appendix 5: Safety of the mining operating environment BACKGROUND: Mining activities have a centuries-long tradition in Finland. Mining is important with regard to state income, and the regional impact of the field is significant. Mines have a marked effect on the employment and infrastructure of mining areas and thereby also the prerequisites and conditions of well-being and safety. In 2013, the extractive industry in Finland employed 3,400 people and its turnover was 1.5 billion. Subcontracting is not included in these figures. It is estimated that subcontracting employs roughly 1,000 people. The number of personnel and turnover increased strongly from 2005 to In 2013, the total investments in mines amounted to approximately 200 million. However, there are no new mines under construction. The action plan Making Finland a leader in the sustainable extractive industry, drawn up by the Ministry of Employment and the Economy, includes actions related to administration, education and infrastructure that improve the preconditions for sustainable mining. According to the plan, longterm investment in safety management and the management of environmental impacts reduces the risks related to business operations. It is also an important part of efficient processes. Safe production facilities also meet their production targets better. Moreover, proactive risk management by companies increases the trust of authorities and residents in the companies responsible operations. Responsibility in mining is realised when the whole value network implements it. The focus of mining activities is on Eastern and Northern Finland. The Finnish mine with the largest excavated amounts is the Siilinjärvi apatite mine, and the mine with the largest amount of excavated metal ore is Kevitsa in Sodankylä. The most important metals produced in Finland are chromium, zinc, copper, nickel, cobalt, gold and silver. There are 6 important mining projects ongoing: Sokli, Hannukainen, Suhanko, Mustavaara, Taivaljärvi, Länttä. There are 12 metal ore mines operating in Finland. Out of the metal ore mines, the ones located in Lapland are the chromium mine in Kemi, the gold mine in Kittilä and the Kevitsa mine in Sodankylä. In Lapland, industrial minerals are mined in Tornio in the mines of Kalkkimaa, Rantamaa and Ristimaa. In addition, several mineral deposits are being studied, in which mining activities can be started if the raw material prices are favourable. The realisation of the projects is affected by the development of the economic situation, and the project schedules may also be delayed by the increased environmental criticism. The mining field forms a value network that consists of the public administration (e.g. permit services), financing system, energy production, housing, infrastructure, transport services, suppliers of machines and equipment, other subcontracting and further processing in addition to the excavation itself. The expansion and strengthening of extractive activities has had a significant impact on the opportunities and challenges of the well-being and safety of the areas. The key challenges of extractive industry related to the environment, society and the acceptability of the operations involve the needs related to coordinating nature values and the interests of various industries as well as safeguarding the Sami culture. The increasing interest in mining activities has brought social research with it; this research has aimed to meet the information needs of sustainability, responsibility and the safety related to these issues. For example, the project Different Land-Uses and Local Communities in Mining Projects (DILACOMI) studied the local acceptability and the ways of promoting it. The project proposed that a risk classification and assessment should be developed for the whole life cycle of the mine, including also the closing of the mine and its aftercare. Image 1 Value network in mining (Source: Itä- ja Pohjois-Suomen temaattinen yhteistyö , kaivannaisala (Thematic cooperation of Eastern and Northern Finland , extractive industry)). Several statutes apply to the safety of mining. The most important ones include the Mining Act, the Government Decree on Mining Activities, and the Decree on the Hoisting Installations in Mines (1455/2011). In addition, legislation such as the Government Decree on the Safety of Blasting and Excavation Work also applies to the blasting and excavation work done in mines. Legislation on occupational safety and environmental legislation oblige mining companies to operate in a safe and sustainable manner. In addition to statutes, international risk management and safety standard oblige them to carry out high quality production and minimise risks. The rules that affect acceptance by local communities (social sustainability) shape the way mining companies act in environmentally and culturally sensitive areas

22 The mining company holds the main responsibility for what happens in the mine and within its area. The risk management and quality issues of subcontracting chains in mining have a significant, even crucial effect on the safety of the mine area and the society around it. Subcontractors are faced with high safety and quality requirements, and meeting them also strengthens the companies competitiveness in other arenas. Risk management competence gives the company a significant competitive advantage. As a result of the requirements described above, the subcontractors that serve mining activities also need to meet increasingly higher safety requirements. If the requirement level is not reached, the company cannot even enter the bidding round. An operating and training model that supports the risk management competence of SMEs aiming at subcontracting in the field of mining has been developed in Lapland. CLUSTER IMAGE Goal: There is sustainable Arctic mining safety expertise in Lapland that can be used to meet the environmental and occupational safety requirements of the mine and its subcontracting chains. The cluster is focused on Lapland, but the national cooperation network also reaches places such as Kainuu and Oulu, which have also been presented in detail in the report. Special content: Arctic expertise means that the people, machines, equipment, companies and infrastructure, i.e. the whole society, know how to act both in the cold and during drastic changes in conditions. People must also work efficiently and safely. In mining and industrial activities, Arctic conditions create challenges in construction and maintenance in particular. The challenges presented by the conditions must be solved sustainably and cost-effectively. The Geological Survey of Finland (GTK) has one office in Lapland; the operations serving the mining industry, such as ore prospecting, new prospecting methods etc. are focused there. Digipolis has specialised in industrial development projects related to material and energy streams, and it leads the network of extractive industry and industrial service companies in Lapland. The Arctic Business Concept led by Digipolis has been selected as a demonstrator region of cluster activity by the Directorate-General of Enterprise and Industry as one of six European areas and cities. The development in Rovaniemi has specialised in developing the international readiness of industrial service companies and finding business contacts in practice. The University of Lapland conducts research in sustainable mining especially from the point of view of social/cultural and legislative sustainability. In addition, the Arctic Centre also offers nature inventory and environmental impact assessment services. The Lapland University of Applied Sciences has development environments, in which technological development projects by mining companies are implemented in order to promote resource-efficient operation. The Finnish Safety and Chemicals Agency (Tukes) has a unit in Rovaniemi, which acts as the licensing and supervisory authority in accordance with the Mining Act. The national coordinator of the extractive industry operates in the ELY Centre of Lapland, while the traffic section has expertise in logistics solutions and the environmental section has expertise in environmental issues related to mining. The profile of Lapland University of Applied Sciences (MTI) has focused on developing the risk management of subcontractors for mines, among other things. Based on an initiative by the mining industry, MTI has implemented training in risk assessment and management methods that is unique even on a national level in both Sodankylä and Rovaniemi; companies working in subcontracting for the industry have participated in the training. The requirements on risk management and occupational safety come directly from the international mother companies, which can be much more advanced in safety issues than Finland. Expertise related to the extractive industry is developed in cooperation between the institutes of higher education in Northern Finland. The Arctic working environment the low temperatures, difficult weather conditions and changes in workdays during the dark and light period sets special requirements on the safety of working conditions as well as the risk and safety management of subcontractors. In recent years, mining has been strongly present in Finland specifically concerning issues related to safety and quality. The Sodankylä service centre for the mining industry is an actor in development work related to the mining industry. LAPLAND Lapland has strong mining competence and development. The Lappia Vocational College trains experts in the field of mining (processing plant operator, miner). Investments have been made especially in developing modern mobile concentration environments. The Lapland Vocational College also trains experts in mining, earthmoving and mechanical fitting and invests in developing online education in particular. The Lapland University of Applied Sciences offers a specialisation option as a mining engineer and conversion training in the field of mining. Students can specialise in subjects such as mining and mineral technology, or mining and infrastructure and mining technology. In addition, adult education designed for the needs of mining companies is offered. In addition to these, the Lapland University of Applied Sciences has started to develop a virtual learning environment in mining with safety as one focus in cooperation with the Kajaani University of Applied Sciences. Image 2 Mining safety cluster 42 43

23 A DESCRIPTION OF KEY CLUSTER ACTORS The Lapland University of Applied Sciences has four fields of expertise: social services, health and sports; travel and tourism; as well as industry and natural resources. In its focus areas, the University of Applied Sciences aims to be a pioneer in Arctic expertise and an internationally valued educator, developer and partner. With its research, development and innovation activities, the Lapland University of Applied Sciences aims to strengthen business and entrepreneurship and boost the operation of the public sector in the area. International cooperation in research and development is one of its special focus areas. University of Lapland Global economic and political changes and global warming have a pronounced effect on the Arctic area. The research and research-based teaching in the University of Lapland focus on the societies of Northern areas, the environment, and the interaction between them. The University of Lapland is an international, multidisciplinary university for arts and sciences, whose fields of education and research include education, tourism and business, law, arts and design and social sciences, as well as Northern and Arctic issues. Its activities promote sustainable development, well-being and equality both regionally and globally. The Arctic Centre operates as a part of the University of Lapland; it produces information to safeguard sustainable development in Arctic areas. The Arctic Centre is an expert of the Finnish Government in international Arctic policy. The joint municipal authority Lappia The Lappia Vocational College offers education in the field of technology in Kemi, Keminmaa, Muonio and Tornio. The qualification of a Miner or Processing Plant Operator can be completed as a vocational qualification in mining. Key companies with regard to the mining safety cluster in Lapland include: Akkoy Service Oy Akkoy Service provides maintenance services. The company provides maintenance and service of e.g. crushers, grinding mills, conveyors, screens and feeders. Ameria Oy Ameria Oy is a company specialised in the rock removal and transport of ores and adjoining rock. The activities include underground loading with manual and remote control, underground road construction and maintenance, rock removal, exposure of the rock and dam construction contracting. The company has experience in both open pit mines and underground mines. Arctic Drilling Company Established in 20014, Arctic Drilling Company Oy Ltd is a company specialised in ore prospecting and exploration drilling that also manufactures drilling rigs both for sale and for its own use. ADC serves its customers around the world doing soil testing even in extreme conditions. All services are certified, and the environmental protection procedures are in accordance with the standards. Minesec Description: Minesec is specialised in offering security solutions to different heavy industry sectors that use patented methods for purposes such as monitoring and tracking objects. Palsatech Ltd Palsatech Ltd offers actors in the extractive industry a cost-effective, comprehensive service packages for the needs of ore prospecting and mining. For ore prospecting, it offers very comprehensive packages from early prospecting to more demanding studies. The services offered include new kinds of technology, tools and methods all services from the same place. Rovamitta Oy Rovamitta Oy is a company specialising in measurement and survey technology, whose operating area is in Northern Finland. The company has more than 30 years of experience in mining measurements in particular. SRK Consulting (Finland) SRK Consulting (Finland) Oy offers consulting services for the extractive industry in the Nordic countries. The services offered include consulting services related to geology, mining, process handling, environment and the society throughout the whole life cycle of the project, all the way from the initial prospecting stage to classification and the actual excavation until the final conclusion of mining. SRK Consulting also operates in Sweden. Tapojärvi Oy Tapojärvi Oy has specialised in mining contracts, material handling and the management of factory and industrial processes. OULU REGION The University of Oulu The University of Oulu has established a new faculty in the field of mining. The goal is to develop the faculty into a nationally and internationally significant knowledge unit specialising in the extractive industry. There will be three degree programmes covering Bachelor s and Master s degrees: the degree programmes in Geosciences, Mining Technology and Mineral Processing. Oulu Mining School is involved in organising continuing education in the field, and it offers precision courses for the needs of companies. The OMS acts in close cooperation with other parties providing education in the extractive industry. Oulu Mining School has the world s first continuous and automated concentrator mini-pilot facility constructed in a university environment. Oulu Vocational College In the Oulu Vocational College, you can complete a vocational qualification in mining that gives you the basic knowledge and ability to work in different kinds of basic tasks as a miner in the mining industry

24 KAINUU CEMIS network in Kainuu The CEMIS network in Kainuu has carried out method development that has been applied to the difficult conditions in the mines: materials that do not allow signals to penetrate easily, challenging solution environments and large volumes. The expertise has been built together with mining companies. Centre for Economic Development, Transport and the Environment for Kainuu (ELY Centre) The Kainuu ELY Centre acts as the supervising authority of dams in connection with mines on a national level. It is also responsible for the expert and development activities related to waste and mine dams and international cooperation. Kajaani University of Applied Sciences The Kajaani University of Applied Sciences has a laboratory environment that can be utilised in the material research in mining and process industry and material classification that promotes the utilisation of side streams, among other things. The concentration laboratory (Kajaani UAS) can also be moved into the field, as can the flow research equipment (Centre for Metrology and Accreditation, Mikes). The Kajaani and Lapland Universities of Applied Sciences have a cross-regional cooperation and operation model and content design for mining technology studies in the degree programme in mechanical engineering and production technology. The cooperation is carried out in connection with developing the new virtual learning environment for mining. The Kajaani University of Applied Sciences is building the cooperation together with Oulu Mining School and the Luleå University of Technology. The Adult and Continuing Education service AIKOPA implements similar continuing academic education for the needs of the mining industry. Kainuu Vocational College In the Kainuu Vocational College, you can complete a vocational qualification and a further qualification in mining. OTHER ACTORS Laurea University of Applied Sciences Laurea University of Applied Sciences offers studies in safety and security management, which cover safety and risk management in both national and international environments. Those who have completed their education become safety experts in challenging development and management tasks in organisations. The studies teach people to plan, implement and assess safety issues in the organisation and master skills related to management. The Lapland University of Applied Sciences has cooperated with Laurea in the evaluation and study of the Barents Rescue 2015 exercise, among other things. One part of the exercise involved rescue in mines. Emergency Services College The Emergency Services College offers Sub-Officer and Fire Officer degrees in addition to Firefighter and Emergency Response Centre Operator degrees. The Lapland University of Applied Sciences has cooperated with Laurea in the evaluation and study of the Barents Rescue 2015 exercise, among other things. One part of the exercise involved rescue in mines. Finnish Institute of Occupational Health The Finnish Institute of Occupational Health studies and develops occupational safety and risk management. The different fields include protection from the cold, physiology and occupational safety management. Finnish Mine Safety Advisory Board The goal of the Finnish Mine Safety Advisory Board is to promote the safety of Finnish mines and the expertise and networking of people responsible for mine safety. The Advisory Board aims to promote and develop operating models and methods as well as training that contribute to mine safety. The goal is to promote the use of operating models that have been proven to be good, and increase cooperation between mines. All holders of mining permits and representatives of authorities are invited to join the activities of the Advisory Board in addition to representatives of research institutions from the Finnish Safety and Chemicals Agency (Tukes), the Finnish Institute of Occupational Health as well as the responsibility area of occupational safety and health and the rescue services. Source: THE CLUSTER S KEY AREAS OF STRENGTH Lapland has strong expertise regarding the cold and the development of winter technology. In addition, the cluster is supported by conversion training in mining (Bachelor of Engineering). An educational model has been developed for the safety and risk management of the subcontracting chains in mines as a response to the safety requirements of the international mining industry. Good networking methods have been created in Lapland, and they are also applied to establishing a mining safety cluster. In addition to the networking tradition, special strength areas include a strong risk management and safety expertise as well as cooperation with mining companies and subcontractors. The proximity to the mining fields of Northern Sweden provides an opportunity to internationalise the mining safety cluster s expertise. The cluster s special expertise is related to the knowledge of the Arctic operating environments and the safety needs and risk management arising from the conditions. In the expertise related to the conditions, the challenges of distance communication created by the sparsely populated area (long distances, technical communication problems, distance management), the distances to providers of rescue and safety services, extreme climatic conditions, the sensitivity of the natural environment, as well as the activities acceptability and responsibility from the point of view of the local cultures are highlighted. The cluster has created an operating model that meets the educational needs of risk management and competence development. RDI activities in multidisciplinary and interdisciplinary safety have been developed in Lapland (e.g. the different fields of the Lapland UAS and the faculties of the University of Lapland); they are based on the strategy and areas of strength of the university consortium. The regional business service networks act as intermediaries towards the companies in the regions

25 The cluster has established a permanent foothold thanks to several years of network cooperation. The key actors are well-known and recognised companies and developer organisations, whose activities are supported by national and international partnerships. THE MOST IMPORTANT CUSTOMERS OF THE CLUSTER The cluster s customers comprise key organisations from the point of view of safety and risk management; companies, safety authorities as well as educational and research institutions. The customers are mainly located in Northern Finland, but national and international customer relationships can also be identified. Among others, the subcontractors aiming at the mining fields of Northern Sweden are an example of the latter; they must fulfil the safety requirements (occupational and environmental safety) set by the mining actors in Sweden. COOPERATION BETWEEN CLUSTERS Arctic industry/arctic circular economy Arctic industry/arctic circular economy (Cleantech) highlight the importance and strength of the industrial value chains in the field of SMEs in Lapland. The Arctic safety cluster and its mining themes are closely connected to the contents of Arctic circular economy. For example, both themes often include the same companies. Arctic smart rural network The Arctic smart rural network generates innovations in sustainability and well-being that influence how safety is built in the sparsely populated rural areas. An example of this is the network operating model for well-being and safety, developed in Lapland, that has also been successful in Europe (EPSA award winner). Arctic design Arctic design as an extremely intersectional area of expertise is a way of providing safety, another intersectional characteristic. An example of combining expertise regarding the cold and mining safety in design content is Heat-It ( from Lapland. Arctic environments Arctic environments produce methods and backgrounds for developing new safety and risk management methods as learning platforms and laboratories, for example. The laboratories of Lapland UAS used as safety testing and learning environments are a good example of this. THE CLUSTER S KEY FORMS OF ACTIVITY Image 1 The most important customers of the cluster Development projects in mining also require that the developer organisations have up-to-date information on the safety and risk management requirements and a proactive perspective on detecting new risks and identifying weak signals. At the same time, the RDI organisations support the SMEs in the area in developing Arctic expertise in particular. NATIONAL AND INTERNATIONAL PARTNERS In issues of safety in the mining industry, key national partners include the Ministry of Employment and the Economy, the Ministry of the Environment, the Finnish Safety and Chemicals Agency (Tukes), the Geological Survey of Finland (GTK), Metsähallitus, the Finnish Mining Association (FinnMin), the Central Union of Agricultural Producers and Forest Owners (MTK), the Finnish Mine Safety Advisory Board, the Finnish Association for Nature Conservation (FANC) and the Reindeer Herders Association. Regional partners in cooperation include parties such as the Regional Council of Lapland and the Centre for Economic Development, Transport and the Environment for Lapland as well as similar organisations throughout Northern Finland. Each actor has its own networks and international partners, whose expertise can be used to strengthen the network. The cluster ensures the continuity and undisturbed operation of business activities. The cluster focuses especially on promoting the business benefits of the SME network, putting responsibility and sustainability into practice and promoting regional effectiveness. The cluster produces new information on risk management and safety management for the use of companies. Central operating methods include: Networking continues to strengthen the mining service network, for example. The network includes subcontractors and development organisations that serve mining. The network enables efficient information sharing on issues such as contracts, for which an invitation to tender is issued, and training opportunities